CN111198896A - Business card information processing method and device - Google Patents

Business card information processing method and device Download PDF

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Publication number
CN111198896A
CN111198896A CN201811385426.8A CN201811385426A CN111198896A CN 111198896 A CN111198896 A CN 111198896A CN 201811385426 A CN201811385426 A CN 201811385426A CN 111198896 A CN111198896 A CN 111198896A
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China
Prior art keywords
visiting
business card
card information
client
historical
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CN201811385426.8A
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Chinese (zh)
Inventor
聂双燕
邱方旭
钱昱辰
张彩伟
姚镇武
李森彬
郑慧
张诗茹
王博
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Gree Electric Appliances Inc of Zhuhai
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Gree Electric Appliances Inc of Zhuhai
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Application filed by Gree Electric Appliances Inc of Zhuhai filed Critical Gree Electric Appliances Inc of Zhuhai
Priority to CN201811385426.8A priority Critical patent/CN111198896A/en
Publication of CN111198896A publication Critical patent/CN111198896A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management

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  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
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  • Human Resources & Organizations (AREA)
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  • Economics (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention relates to a business card information processing method and a device, wherein the method comprises the following steps: when receiving an information input request of a visiting client, obtaining the visiting client's business card information; detecting whether a historical visiting record consistent with the business card information exists in a preset database; if a historical visiting record consistent with the business card information exists in a preset database, displaying a historical visiting route record of the visiting client on a display interface of the terminal, wherein the historical visiting route record is determined through the historical visiting record. Therefore, not only can the information input error possibly caused by manual input of the visiting client be avoided, but also the historical visiting route record of the visiting client can be displayed in time, and the visiting reception of the visiting client can be better arranged by the enterprise foreground.

Description

Business card information processing method and device
Technical Field
The invention relates to the technical field of information, in particular to a business card information processing method and device.
Background
Generally, with the continuous development of enterprises, the size of the enterprises is larger and larger, the business to and from the enterprises is more and more, and at the moment, the number of users who need to receive visits by the enterprises is increased. In the existing mode, when a visiting client arrives, a department needing to pass through the reception requirement needs to manually fill and submit a reception order to a system, and then the reception order is finally changed into an archive state and stored in a system database after a series of processing.
However, the existing user information entry method is complex, and once some item of information is input incorrectly, the subsequent retrieval result is incorrect, which may affect the normal business of the enterprise.
Disclosure of Invention
In order to solve the above technical problem or at least partially solve the above technical problem, the present invention provides a method.
In a first aspect, the present invention provides a method for processing business card information, where the method is applied to a terminal, and the method includes:
when receiving an information input request of a visiting client, obtaining the visiting client's business card information;
detecting whether a historical visiting record consistent with the business card information exists in a preset database;
if a historical visiting record consistent with the business card information exists in a preset database, displaying a historical visiting route record of the visiting client on a display interface of the terminal, wherein the historical visiting route record is determined through the historical visiting record.
Optionally, an image acquisition module is arranged on the terminal; the obtaining of the visiting card information of the visiting client comprises:
acquiring an image of the visiting client by an image acquisition module on the terminal to obtain a visiting client visiting card image;
or, receiving a business card image sent by the visiting client;
and extracting the business card information on the business card image through a preset image recognition algorithm.
Optionally, after the obtaining of the visiting card information of the visiting client, the method further includes:
detecting whether the business card information contains preset field information or not, wherein the preset field information comprises the name, the post and the company name of the visiting client;
if the business card information contains preset field information, executing the step of detecting whether a historical visiting record consistent with the business card information exists in a preset database;
and if the business card information does not contain the preset field information, sending a prompt for reacquiring the business card information of the visiting client.
Optionally, the business card information includes preset field information; the detecting whether the historical visiting record consistent with the business card information exists in the preset database comprises the following steps:
matching preset field information in the business card information with field information of historical visiting clients stored in a preset database;
and if the field information matched with the preset field information in the business card image exists in the preset database, determining that the historical visiting record consistent with the business card information exists in the preset database.
Optionally, the method further comprises:
and storing the current visiting record of the visiting client into the visiting client preset database, wherein the current visiting record comprises the visiting time of the visiting client and the name card information.
In a second aspect, the present invention provides a business card information processing apparatus, the apparatus being located in a terminal, the apparatus comprising:
the system comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring the business card information of a visiting client when receiving an information input request of the visiting client;
the detection unit is used for detecting whether a historical visiting record consistent with the business card information exists in a preset database;
and the display unit is used for displaying the historical visiting route record of the visiting client on a display interface of the terminal when the historical visiting record consistent with the business card information exists in a preset database, and the historical visiting route record is determined and obtained through the historical visiting record.
Optionally, an image acquisition module is arranged on the terminal; the obtaining unit is specifically further configured to:
acquiring an image of the visiting client by an image acquisition module on the terminal to obtain a visiting client visiting card image;
or, receiving a business card image sent by the visiting client;
and extracting the business card information on the business card image through a preset image recognition algorithm.
Optionally, the apparatus further comprises:
the judging unit is used for detecting whether the business card information contains preset field information or not, wherein the preset field information comprises the name, the post and the company name of the visiting client;
and the prompting unit is used for sending a prompt for reacquiring the visiting customer business card information when the business card information does not contain the preset field information.
Optionally, the business card information includes preset field information; the detection unit is further configured to:
matching preset field information in the business card information with field information of historical visiting clients stored in a preset database;
and if the field information matched with the preset field information in the business card image exists in the preset database, determining that the historical visiting record consistent with the business card information exists in the preset database.
Optionally, the apparatus further comprises:
and the storage unit is used for storing the current visiting record of the visiting client into the visiting client preset database, wherein the current visiting record comprises the visiting moment of the visiting client and the name card information.
Compared with the prior art, the technical scheme provided by the embodiment of the invention has the following advantages:
according to the business card information processing method and device provided by the embodiment of the invention, through acquiring the business card information of the visiting client, when the fact that the historical visiting record consistent with the business card information exists in the preset database is detected, the historical visiting route record of the visiting client is displayed on the terminal. Therefore, not only can the information input error possibly caused by manual input of the visiting client be avoided, but also the historical visiting route record of the visiting client can be displayed in time, and the visiting reception of the visiting client can be better arranged by the enterprise foreground.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention.
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without inventive exercise.
Fig. 1 is a flowchart of a business card information processing method according to an embodiment of the present invention;
fig. 2 is a schematic diagram of a business card information processing apparatus according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be obtained by a person skilled in the art without any inventive step based on the embodiments of the present invention, are within the scope of the present invention.
Fig. 1 is a flowchart of a business card information processing method according to an embodiment of the present invention; as shown in fig. 1, the method may be applied to a terminal, and the method may include the steps of:
step S110, when receiving the information input request of the visiting client, obtaining the visiting client' S business card information.
The terminal in the embodiment of the present invention may be a handheld device, and may also be a device arranged in a foreground of an enterprise, where the terminal has a function of acquiring information of a visiting client's visiting card, and for example, an image acquisition module such as a camera may be arranged on the terminal to acquire information of the visiting client's visiting card.
Therefore, in the embodiment provided by the invention, the terminal is provided with an image acquisition module; the implementation process of obtaining the visiting card information of the visiting client in the step specifically may include:
step S111, carrying out image acquisition on the visiting customer 'S visiting card through an image acquisition module on the terminal to obtain the visiting customer' S visiting card image; or receiving a business card image sent by a visiting client;
and step S112, extracting the business card information on the business card image through a preset image recognition algorithm.
The embodiment of the invention can acquire the image of the visiting card of the visiting client through the image acquisition module (such as a camera and the like) arranged on the terminal, and recognize the acquired image through an OCR (Optical Character Recognition) algorithm.
In addition, in the embodiment provided by the invention, if the visiting client forgets to carry the business card, the business card image sent by the visiting client can be obtained, the business card image can be stored in the mobile phone of the visiting client, or the business card image shot by the colleague can be sent to the visiting client, and the visiting client sends the business card image to the terminal. When the visiting client sends the image of the business card to the terminal, the visiting client can perform communication transmission in the modes of internet, wifi, bluetooth or infrared and the like, and the embodiment of the invention is not limited to the method.
Step S120, whether a historical visiting record consistent with the business card information exists in a preset database or not is detected.
In the embodiment provided by the invention, the business card information can be a business card image, and the historical business card image of the historical visiting customer is stored in the preset database. The method for detecting whether the historical visiting record consistent with the business card information exists in the preset database may include:
and step S121, matching preset field information in the business card information with field information of historical visiting clients stored in a preset database.
And S122, if the field information matched with the preset field information in the name card image exists in the preset database, determining that the historical visiting record consistent with the name card information exists in the preset database.
The fields in the business card information in the embodiment of the invention can comprise the name of the visiting client, the name of the company to which the visiting client belongs, the job of the visiting client and the like, and can also comprise the contact information of the visiting client and the like. The name of the visiting client belongs to the unique identification of the visiting client, so that the name of the visiting client can be used as the preset field information, the phenomenon of duplicate name when the name of the visiting client is searched in a database is avoided for example, and in addition, the company name, the position name, the contact information and the like of the visiting client can be used as the preset field information. When the field information matched with the preset field information in the business card image exists in the preset database, the fact that the historical visiting record consistent with the business card information exists in the preset database can be determined. I.e., the visiting client visited before, the historical visiting information of the visiting client may be extracted.
If the historical visiting record consistent with the business card information exists in the preset database, step S130 is executed.
And step S130, displaying the historical visiting route record of the visiting client on the display interface of the terminal. Wherein the historical visiting route record is determined by the historical visiting record.
In the embodiment of the invention, in order to facilitate the foreground reception staff to know the historical visiting situation of the visiting user in time so as to make corresponding reception, the visiting information before the visiting client can be displayed on the terminal. For example, how many times the visiting client visits, what time, the purpose of the visit and how to handle the visit, etc. can be displayed. For example, the visiting client may visit before, and in the case of no other arrangement, the staff member who last waited for the visiting client can be arranged to take a waiter, so as to better improve the satisfaction degree of the visiting client on the front-desk waiter of the enterprise and the image of the enterprise.
In addition, in the embodiment provided by the present invention, the current visiting record of the visiting client may be further stored in the preset database of the visiting client, and the current visiting record includes the visiting time of the visiting client and the name card information, so that the visiting information of the visiting client can be called in time when the visiting client visits subsequently.
In combination with the above embodiment, in order to verify whether the name card details on the visiting customer name card are correctly extracted, in another embodiment of the present invention, after step S110, the following steps may be further included:
step S140, whether the business card information contains preset field information is detected, and the preset field information comprises the name, the post and the company name of the visiting client.
If the business card information contains the preset field information, step S120 is executed.
If the business card information does not contain the preset field information, step S150 is executed.
Step S150, sending out a prompt for reacquiring visiting customer business card information.
In the embodiment of the invention, after the terminal acquires the business card information of the visiting client, if the business card information contains relevant fields such as the name, the post and the company name of the visiting client, the terminal can correctly acquire the business card information of the visiting client. Otherwise, the visiting client fails to obtain the visiting card information, and the visiting client needs to obtain the visiting card information again. For example, when a visiting customer name card is shot, due to reasons such as light, shooting posture and the like, an acquired name card image is not clear, so that information on the visiting customer name card cannot be correctly recognized, and at this time, the information needs to be obtained again.
According to the business card information processing method provided by the embodiment of the invention, through obtaining the business card information of the visiting client, when the fact that the historical visiting record consistent with the business card information exists in the preset database is detected, the historical visiting route record of the visiting client is displayed on the terminal. Therefore, not only can the information input error possibly caused by manual input of the visiting client be avoided, but also the historical visiting route record of the visiting client can be displayed in time, and the visiting reception of the visiting client can be better arranged by the enterprise foreground.
With reference to the foregoing embodiment, in another embodiment provided by the present invention, as a specific implementation of the foregoing method embodiment, an embodiment of the present invention further provides a business card information processing apparatus, as shown in fig. 2, where the apparatus is located in a terminal, and the apparatus includes:
an obtaining unit 10, configured to obtain business card information of a visiting client when receiving an information input request of the visiting client;
the detection unit 20 is used for detecting whether a historical visiting record consistent with the business card information exists in a preset database;
the display unit 30 is configured to display a historical visiting route record of the visiting client on a display interface of the terminal when a historical visiting record consistent with the business card information exists in a preset database, where the historical visiting route record is determined by the historical visiting record.
In another embodiment provided by the invention, an image acquisition module is arranged on the terminal; the obtaining unit is specifically further configured to:
acquiring an image of the visiting client by an image acquisition module on the terminal to obtain a visiting client visiting card image;
or, receiving a business card image sent by the visiting client;
and extracting the business card information on the business card image through a preset image recognition algorithm.
In another embodiment provided by the present invention, the apparatus further comprises:
the judging unit is used for detecting whether the business card information contains preset field information or not, wherein the preset field information comprises the name, the post and the company name of the visiting client;
and the prompting unit is used for sending a prompt for reacquiring the visiting customer business card information when the business card information does not contain the preset field information.
In another embodiment provided by the present invention, the business card information includes preset field information; the detection unit is further configured to:
matching preset field information in the business card information with field information of historical visiting clients stored in a preset database;
and if the field information matched with the preset field information in the business card image exists in the preset database, determining that the historical visiting record consistent with the business card information exists in the preset database.
In another embodiment provided by the present invention, the apparatus further includes:
and the storage unit is used for storing the current visiting record of the visiting client into the visiting client preset database, wherein the current visiting record comprises the visiting moment of the visiting client and the name card information.
According to the business card information processing device provided by the embodiment of the invention, through acquiring the business card information of the visiting client, when the fact that the historical visiting record consistent with the business card information exists in the preset database is detected, the historical visiting route record of the visiting client is displayed on the terminal. Therefore, not only can the information input error possibly caused by manual input of the visiting client be avoided, but also the historical visiting route record of the visiting client can be displayed in time, and the visiting reception of the visiting client can be better arranged by the enterprise foreground.
It is noted that, in this document, relational terms such as "first" and "second," and the like, may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
The foregoing are merely exemplary embodiments of the present invention, which enable those skilled in the art to understand or practice the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (10)

1. A business card information processing method is characterized in that the method applies a terminal, and the method comprises the following steps:
when receiving an information input request of a visiting client, obtaining the visiting client's business card information;
detecting whether a historical visiting record consistent with the business card information exists in a preset database;
if a historical visiting record consistent with the business card information exists in a preset database, displaying a historical visiting route record of the visiting client on a display interface of the terminal, wherein the historical visiting route record is determined through the historical visiting record.
2. The method according to claim 1, wherein an image acquisition module is arranged on the terminal; the obtaining of the visiting card information of the visiting client comprises:
acquiring an image of the visiting client by an image acquisition module on the terminal to obtain a visiting client visiting card image;
or, receiving a business card image sent by the visiting client;
and extracting the business card information on the business card image through a preset image recognition algorithm.
3. The method according to claim 1 or 2, wherein after said obtaining the visiting card information of the visiting client, the method further comprises:
detecting whether the business card information contains preset field information or not, wherein the preset field information comprises the name, the post and the company name of the visiting client;
if the business card information contains preset field information, executing the step of detecting whether a historical visiting record consistent with the business card information exists in a preset database;
and if the business card information does not contain the preset field information, sending a prompt for reacquiring the business card information of the visiting client.
4. The method of claim 1, wherein the business card information includes preset field information; the detecting whether the historical visiting record consistent with the business card information exists in the preset database comprises the following steps:
matching preset field information in the business card information with field information of historical visiting clients stored in a preset database;
and if the field information matched with the preset field information in the business card image exists in the preset database, determining that the historical visiting record consistent with the business card information exists in the preset database.
5. The method of claim 1, 2 or 4, further comprising:
and storing the current visiting record of the visiting client into the visiting client preset database, wherein the current visiting record comprises the visiting time of the visiting client and the name card information.
6. A business card information processing apparatus, characterized in that the apparatus is located in a terminal, the apparatus comprising:
the system comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring the business card information of a visiting client when receiving an information input request of the visiting client;
the detection unit is used for detecting whether a historical visiting record consistent with the business card information exists in a preset database;
and the display unit is used for displaying the historical visiting route record of the visiting client on a display interface of the terminal when the historical visiting record consistent with the business card information exists in a preset database, and the historical visiting route record is determined and obtained through the historical visiting record.
7. The device of claim 6, wherein an image acquisition module is arranged on the terminal; the obtaining unit is specifically further configured to:
acquiring an image of the visiting client by an image acquisition module on the terminal to obtain a visiting client visiting card image;
or, receiving a business card image sent by the visiting client;
and extracting the business card information on the business card image through a preset image recognition algorithm.
8. The apparatus of claim 6 or 7, further comprising:
the judging unit is used for detecting whether the business card information contains preset field information or not, wherein the preset field information comprises the name, the post and the company name of the visiting client;
and the prompting unit is used for sending a prompt for reacquiring the visiting customer business card information when the business card information does not contain the preset field information.
9. The apparatus of claim 6, wherein the business card information includes preset field information; the detection unit is further configured to:
matching preset field information in the business card information with field information of historical visiting clients stored in a preset database;
and if the field information matched with the preset field information in the business card image exists in the preset database, determining that the historical visiting record consistent with the business card information exists in the preset database.
10. The apparatus of claim 6, 7 or 9, further comprising:
and the storage unit is used for storing the current visiting record of the visiting client into the visiting client preset database, wherein the current visiting record comprises the visiting moment of the visiting client and the name card information.
CN201811385426.8A 2018-11-20 2018-11-20 Business card information processing method and device Pending CN111198896A (en)

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Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050029342A1 (en) * 2001-07-13 2005-02-10 Michitoshi Sugimoto Information delivery server, recording medium, and information delivery method
CN102148910A (en) * 2011-01-19 2011-08-10 洪波 Office software and enterprise private branch exchange (PBX) combined operation system and method
CN102521384A (en) * 2011-12-21 2012-06-27 上海合合信息科技发展有限公司 Method for inquiring business card transmitting historical information by using network
CN104424516A (en) * 2013-08-26 2015-03-18 耿明生 Visit registration interaction system
CN105574208A (en) * 2016-01-29 2016-05-11 北京橙鑫数据科技有限公司 Calling card recommendation method and device
CN106779806A (en) * 2016-11-24 2017-05-31 家有购物集团股份有限公司 A kind of customer information processing method and system

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050029342A1 (en) * 2001-07-13 2005-02-10 Michitoshi Sugimoto Information delivery server, recording medium, and information delivery method
CN102148910A (en) * 2011-01-19 2011-08-10 洪波 Office software and enterprise private branch exchange (PBX) combined operation system and method
CN102521384A (en) * 2011-12-21 2012-06-27 上海合合信息科技发展有限公司 Method for inquiring business card transmitting historical information by using network
CN104424516A (en) * 2013-08-26 2015-03-18 耿明生 Visit registration interaction system
CN105574208A (en) * 2016-01-29 2016-05-11 北京橙鑫数据科技有限公司 Calling card recommendation method and device
CN106779806A (en) * 2016-11-24 2017-05-31 家有购物集团股份有限公司 A kind of customer information processing method and system

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Application publication date: 20200526