CN111191754B - Voice acquisition method and device, electronic equipment and storage medium - Google Patents
Voice acquisition method and device, electronic equipment and storage medium Download PDFInfo
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- CN111191754B CN111191754B CN201911399989.7A CN201911399989A CN111191754B CN 111191754 B CN111191754 B CN 111191754B CN 201911399989 A CN201911399989 A CN 201911399989A CN 111191754 B CN111191754 B CN 111191754B
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- identity information
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- voice acquisition
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06K17/00—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
- G06K17/0022—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/80—Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
Abstract
The application discloses a voice acquisition method, a voice acquisition device, electronic equipment and a storage medium, wherein the voice acquisition method comprises the following steps: acquiring identity information in a near field communication card read by voice acquisition equipment; the method comprises the steps that identity information is sent to a server, so that the server binds the identity information with voice acquisition equipment; and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly. The application solves the problem of low accuracy of the identity information corresponding to the collected voice.
Description
Technical Field
The application relates to the field of electronic equipment, in particular to a voice acquisition method, a voice acquisition device, electronic equipment and a storage medium.
Background
Currently, in the process of collecting voice, identity information corresponding to the voice needs to be manually input, so that the voice sending object is marked, and the identity information of the voice and the voice sending object is correspondingly stored.
In practice, it is found that the condition of misinput or miss-input is easy to occur when identity information is manually input, so that the matching degree of finally collected voice and identity information is low, and it is difficult to accurately determine the sending object of the voice. Therefore, the method for manually inputting the identity information to perform voice acquisition has the problem of low accuracy of the identity information corresponding to the acquired voice.
In view of the above problems, no effective solution has been proposed at present.
Disclosure of Invention
The embodiment of the application provides a voice acquisition method, a voice acquisition device, electronic equipment and a storage medium, which are used for at least solving the technical problem of low accuracy of identity information corresponding to acquired voice.
According to an aspect of an embodiment of the present application, there is provided a voice acquisition method, including: acquiring identity information in a near field communication card read by voice acquisition equipment; the identification information is sent to a server, so that the server binds the identification information and the voice acquisition equipment; and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly.
According to another aspect of the embodiment of the present application, there is also provided a voice acquisition apparatus, including: the acquisition unit is used for acquiring the identity information in the near field communication card read by the voice acquisition equipment; the sending unit is used for sending the identity information to a server so that the server binds the identity information with the voice acquisition equipment; and the storage unit is used for storing the voice acquired by the voice acquisition equipment and the identity information correspondingly under the condition that the identity information and the voice acquisition equipment are bound.
According to a further aspect of embodiments of the present application, there is also provided a storage medium having stored therein a computer program, wherein the computer program is arranged to perform the above-described speech acquisition method when run.
According to still another aspect of the embodiments of the present application, there is further provided an electronic device including a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor executes the above-mentioned voice acquisition method through the computer program.
In the embodiment of the application, the identity information in the near field communication card read by the voice acquisition equipment is acquired; the method comprises the steps that identity information is sent to a server, so that the server binds the identity information with voice acquisition equipment; and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly. The process can utilize the near field communication card to carry the identity information, and the identity information in the near field communication card is read through the voice acquisition equipment, so that the voice acquired by the voice acquisition equipment is stored corresponding to the identity information, the identity information does not need to be manually input, only the near field communication card is required to be read through the voice acquisition equipment, the probability of occurrence of the condition of misinput or missed input when the identity information is manually input is reduced, and the technical problem of low accuracy of the identity information corresponding to the acquired voice is solved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the application and do not constitute a limitation on the application. In the drawings:
FIG. 1 is a schematic diagram of a network environment of an alternative voice acquisition method according to an embodiment of the present application;
FIG. 2 is a flow chart of an alternative speech acquisition method according to an embodiment of the application;
FIG. 3 is a flow chart of an alternative speech acquisition method according to an embodiment of the application;
FIG. 4 is a flow chart of an alternative speech acquisition method according to an embodiment of the application;
FIG. 5 is a schematic diagram of an alternative voice acquisition device according to an embodiment of the present application;
FIG. 6 is a schematic diagram of an alternative voice acquisition device according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of an alternative electronic device according to an embodiment of the present application.
Detailed Description
In order that those skilled in the art will better understand the present application, a technical solution in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in which it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present application without making any inventive effort, shall fall within the scope of the present application.
It should be noted that the terms "first," "second," and the like in the description and the claims of the present application and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments of the application described herein may be implemented in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
According to an aspect of the embodiment of the present application, there is provided a voice acquisition method, optionally, as an optional implementation manner, the above-mentioned voice acquisition method may be applied, but not limited to, in a voice acquisition system in a network environment as shown in fig. 1, where the voice acquisition system includes a voice acquisition device 102, a network 110, and a server 112. The voice acquisition device 102 may be provided with a near field communication card reading module, where the near field communication card reading module is configured to read the identity information in the near field communication card, and specifically may execute the following steps:
s101, the voice acquisition device 102 reads identity information in a near field communication card;
s102, the voice acquisition device 102 sends the identity information to the network 110;
s103, the network 110 sends the identity information to the server 112;
s104, the server 112 binds the identity information with the voice acquisition device 102;
s105, under the condition that the identity information and the voice acquisition equipment 102 are bound, the voice acquired by the voice acquisition equipment 102 is stored correspondingly to the identity information.
In the embodiment of the present application, referring to steps S101 to S105, the voice acquisition device 102 may be a recording pen, a mobile phone with a recording function, a tablet computer with a recording function, etc., which is not limited in the embodiment of the present application, and optionally, a card slot for placing a near field communication card may be provided on the voice acquisition device 102, and the voice acquisition device 102 may read identity information in the near field communication card; the near field communication card may be a card used by an employee, optionally, the near field communication card may be a work card used by an employee, the employee may implement operations such as opening an access control, going to work and going to work, etc. through the near field communication card, the near field communication card is written with identification information matched with the employee, each identification information corresponds to a specific employee, before the employee uses the voice acquisition device 102, the near field communication card may be close to the voice acquisition device 102, or the near field communication card is placed in a card slot set on the voice acquisition device 102, so that the voice acquisition device 102 reads the identification information used for identifying the identity of the employee in the near field communication card, where the identification information may specifically be a work number of the employee, etc. the embodiment of the application is not limited. After the voice acquisition device 102 acquires the identity information, the identity information may be sent to the server 112 through the network 110, where the server 112 may bind the identity information with the voice acquisition device 102, specifically, in a working scenario, there may be multiple voice acquisition devices, each voice acquisition device has a specific device identifier, and a mode in which the server 112 binds the identity information with the voice acquisition device 102 that reads the identity information may specifically bind the identity information with the device identifier information corresponding to the voice acquisition device 102. The server 112 includes a database 114 and a processing engine 116, the database 114 may be used to store the identity information corresponding to each employee, the processing engine 116 may be used to search the database 114 for the received identity information, if the identity information is found in the database 114, which indicates that the identity information is effective, the processing engine 116 further performs a step of binding the identity information and the voice acquisition device, so as to store the voice acquired by the voice acquisition device 102 in correspondence with the identity information, the process may use a near field communication card to carry the identity information, and read the identity information in the near field communication card through the voice acquisition device, so that the voice acquired by the voice acquisition device is stored in correspondence with the identity information, no need to manually input the identity information, only need to read the near field communication card through the voice acquisition device, thereby reducing the probability of occurrence of misinput or missed input when the identity information is manually input, and solving the technical problem of low accuracy of the identity information corresponding to the acquired voice.
Alternatively, in this embodiment, the voice capturing device 102 may be, but is not limited to, an electronic device such as a recording pen, a mobile phone with a recording function, a tablet computer with a recording function, etc. The server and the voice acquisition device may implement data interaction through a network, which may include, but is not limited to, a wireless network or a wired network. Wherein the wireless network comprises: bluetooth, WIFI, and other networks that enable wireless communications. The wired network may include, but is not limited to: wide area network, metropolitan area network, local area network. The above is merely an example, and is not limited in any way in the present embodiment.
Optionally, as an optional embodiment, as shown in fig. 2, the voice collection method includes:
s201, acquiring identity information in a near field communication card read by voice acquisition equipment;
s202, the identity information is sent to a server, so that the server binds the identity information and the voice acquisition equipment;
s203, under the condition that the identity information and the voice acquisition equipment are bound, the voice acquired by the voice acquisition equipment is stored correspondingly with the identity information.
In the embodiment of the application, the near field communication card can be a card which is used by an off-line store clerk and has the identification information of the clerk, and can be in a card form, for example, a work card which is used by the clerk, wherein a near field communication function is built in the work card, and the clerk can use the near field communication card to approach the voice acquisition equipment, so that the voice acquisition equipment can read the identification information in the near field communication card; the near field communication card can also be integrated in a terminal device, wherein the terminal device can comprise a mobile phone, a tablet, a wearable device and the like, the embodiment of the application is not limited, and staff can approach the terminal device to the voice acquisition device, so that the voice acquisition device can read the identity information in the near field communication card. The voice acquisition device may be a sound recording device worn by an offline store clerk, and in particular may be a headset, a sound recording pen, or an electronic device with a sound recording function, where the electronic device with a sound recording function may include, but is not limited to, a mobile phone with a sound recording function, a tablet with a sound recording function, and the like. Further, the identification information may be ID information of the employee, or may be number information capable of distinguishing different employees, etc., which is not limited in the embodiment of the present application. The server can bind the identity information with the voice acquisition equipment, and correspondingly store the voice acquired by the voice acquisition equipment and the identity information under the condition of binding the identity information with the voice acquisition equipment.
In the embodiment of the application, the voice acquisition equipment is electronic equipment for acquiring voice, the near field communication card is a card carrying identity identification information, the near field communication card is used for carrying out information exchange with equipment with a near field communication card reading function, and particularly, the near field communication card can realize information exchange with the equipment by approaching to the equipment with the near field communication card reading function, and the identity identification information is information for identifying identity, such as identity ID, identity number and the like. The voice acquisition device can establish connection with the server, so that identity information read by the voice acquisition device is sent to the server, the server can bind the identity information with the voice acquisition device according to the identity information, under the condition that the identity information is bound with the voice acquisition device, the voice acquisition device can add the identity information for the acquired voice, so that the acquired voice and the identity information are correspondingly stored in the voice acquisition device, or the voice acquisition device can also transmit the acquired voice to the server, so that the server correspondingly stores the voice acquired by the voice acquisition device and the identity information in the server. Optionally, after the voice collected by the voice collection device is stored in correspondence with the identity information, if another user approaches the near field communication card to the voice collection device, the voice collection device obtains the identity information in the near field communication card of the user, at this time, the identity information is sent to the server, so that the server unbinds the voice collection device and the previous identity information, and binds the voice collection device and the identity information of the user, so as to change the binding relationship between the voice collection device and the identity information.
In the embodiment of the application, the identity information in the near field communication card read by the voice acquisition equipment is acquired; the method comprises the steps that identity information is sent to a server, so that the server binds the identity information with voice acquisition equipment; and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly. The process can utilize the near field communication card to carry the identity information, and the identity information in the near field communication card is read through the voice acquisition equipment, so that the voice acquired by the voice acquisition equipment is stored corresponding to the identity information, the identity information does not need to be manually input, only the near field communication card is required to be read through the voice acquisition equipment, the probability of occurrence of the condition of misinput or missed input when the identity information is manually input is reduced, and the technical problem of low accuracy of the identity information corresponding to the acquired voice is solved.
As an alternative implementation manner, as shown in fig. 3, fig. 3 is another alternative voice acquisition method disclosed in the embodiment of the present application, and the voice acquisition method shown in fig. 3 may include the following steps:
s301, acquiring identity information in a near field communication card read by voice acquisition equipment;
s302, the identity information is sent to a server, so that the server searches the identity information matched with the identity information and binds the identity information with the voice acquisition equipment;
s303, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly under the condition that the identity information and the voice acquisition equipment are bound;
s304, determining a voice processing type corresponding to the identity information;
s305, processing the voice corresponding to the identity information according to the voice processing mode indicated by the voice processing type.
In the embodiment of the application, the voice processing type corresponding to the identity information can be determined, and the voice corresponding to the identity information is processed according to the voice processing mode indicated by the voice processing type.
In the embodiment of the application, after the identity information is sent to the server, the server can also search the identity information corresponding to the identity information in the database, wherein the database can store a plurality of identity information and the identity information corresponding to each identity information. The identity information may include, but is not limited to, name, position, age, job age, etc. Specifically, the server may bind the identity information with the voice acquisition device, and store the voice acquired by the voice acquisition device in correspondence with the identity information. In addition, the voice processing type corresponding to the identity information can be determined according to the identity information, and the voice corresponding to the identity information is processed according to the voice processing mode indicated by the voice processing type. Optionally, determining the voice processing type corresponding to the identity information may include: and determining the voice processing type corresponding to the position information according to the position information in the identity information. Under the condition that the voice acquisition equipment acquires staff voice for processing, different voice processing types can be adopted for processing according to different staff positions. For example, the requirements of staff with a supervisor for the job and staff with a sales for the job are different, the voice processing type of the staff with the supervisor for the job can be the voice processing type for monitoring the management instruction, the voice processing type of the staff with the sales for the job can be the voice processing type for monitoring the service call, wherein the voice processing mode indicated by the voice processing type for monitoring the management instruction can be the matching of the collected voice and the pre-stored management instruction voice, the voice processing mode indicated by the voice processing type for monitoring the service call can be the matching of the collected voice and the pre-stored service call, so that the voice classification processing is realized by means of the identity information corresponding to the voice, and the voice processing efficiency is improved.
In the embodiment of the application, the identity information in the near field communication card read by the voice acquisition equipment is acquired; the method comprises the steps that identity information is sent to a server, so that the server binds the identity information with voice acquisition equipment; and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly. The process can utilize the near field communication card to carry the identity information, and the identity information in the near field communication card is read through the voice acquisition equipment, so that the voice acquired by the voice acquisition equipment is stored corresponding to the identity information, the identity information does not need to be manually input, only the near field communication card is required to be read through the voice acquisition equipment, the probability of occurrence of the condition of misinput or missed input when the identity information is manually input is reduced, and the technical problem of low accuracy of the identity information corresponding to the acquired voice is solved. In addition, the identity information can be sent to the server by sending the identity information to the server, so that the server can search the identity information matched with the identity information, the identity information and the voice acquisition equipment can be bound, and therefore, the acquired voice and the identity information are correspondingly stored under the condition that the identity information and the voice acquisition equipment are bound, more identity information corresponding to the voice can be acquired, corresponding processing is conveniently carried out according to the identity information of different types, and the acquired information diversity is improved. In addition, the voice can be processed according to the voice processing mode indicated by the voice processing type corresponding to the identity information, so that the voice processing requirement of classification processing is met, and the voice processing efficiency is improved.
As an alternative implementation manner, as shown in fig. 4, fig. 4 is another alternative voice acquisition method disclosed in the embodiment of the present application, and the voice acquisition method shown in fig. 4 may include the following steps:
s401, different identity information is written into different near field communication cards, and one near field communication card corresponds to one identity information.
S402, acquiring identity information in a near field communication card by using a near field communication card reading module in voice acquisition equipment;
s403, the identity information is sent to a server, so that the server searches the identity information matched with the identity information and binds the identity information with the voice acquisition equipment;
s404, under the condition that the identity information and the voice acquisition equipment are bound, correspondingly storing the voice acquired by the voice acquisition equipment and the identity information;
s405, determining a voice processing type corresponding to the identity information;
s406, processing the voice corresponding to the identity information according to the voice processing mode indicated by the voice processing type.
In the embodiment of the application, the voice processing type corresponding to the identity information can be determined, and the voice corresponding to the identity information is processed according to the voice processing mode indicated by the voice processing type.
In the embodiment of the application, different identity information can be written into different near field communication cards, namely, the identity information corresponding to each near field communication card is different, so that people with different identities hold different near field communication cards, namely, the identity of the person holding the near field communication card is represented by the near field communication card, and the voice sent by the person with different identities is acquired by means of identifying the identity information in the near field communication card. The voice acquisition equipment is provided with a near field communication card reading module which is used for reading the identity information carried in the near field communication card.
In the embodiment of the application, the identity information in the near field communication card read by the voice acquisition equipment is acquired; the method comprises the steps that identity information is sent to a server, so that the server binds the identity information with voice acquisition equipment; and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly. The process can utilize the near field communication card to carry the identity information, and the identity information in the near field communication card is read through the voice acquisition equipment, so that the voice acquired by the voice acquisition equipment is stored corresponding to the identity information, the identity information does not need to be manually input, only the near field communication card is required to be read through the voice acquisition equipment, the probability of occurrence of the condition of misinput or missed input when the identity information is manually input is reduced, and the technical problem of low accuracy of the identity information corresponding to the acquired voice is solved. In addition, the identity information can be sent to the server by sending the identity information to the server, so that the server can search the identity information matched with the identity information, the identity information and the voice acquisition equipment can be bound, and therefore, the acquired voice and the identity information are correspondingly stored under the condition that the identity information and the voice acquisition equipment are bound, more identity information corresponding to the voice can be acquired, corresponding processing is conveniently carried out according to the identity information of different types, and the acquired information diversity is improved. In addition, the voice can be processed according to the voice processing mode indicated by the voice processing type corresponding to the identity information, so that the voice processing requirement of classification processing is met, and the voice processing efficiency is improved.
According to another aspect of the embodiment of the present application, there is also provided a voice acquisition apparatus for implementing the above voice acquisition method. As shown in fig. 5, the apparatus includes:
an obtaining unit 501, configured to obtain identity information in a near field communication card read by a voice acquisition device;
a sending unit 502, configured to send the identity information to a server, so that the server binds the identity information and the voice acquisition device;
and the storage unit 503 is configured to store the voice acquired by the voice acquisition device and the identity information in a corresponding manner when the identity information and the voice acquisition device are bound.
In the embodiment of the application, the near field communication card can be a card which is used by an off-line store clerk and has the identification information of the clerk, and can be in a card form, for example, a work card which is used by the clerk, wherein a near field communication function is built in the work card, and the clerk can use the near field communication card to approach the voice acquisition equipment, so that the voice acquisition equipment can read the identification information in the near field communication card; the near field communication card can also be integrated in a terminal device, wherein the terminal device can comprise a mobile phone, a tablet, a wearable device and the like, the embodiment of the application is not limited, and staff can approach the terminal device to the voice acquisition device, so that the voice acquisition device can read the identity information in the near field communication card. The voice acquisition device may be a sound recording device worn by an offline store clerk, and in particular may be a headset, a sound recording pen, or an electronic device with a sound recording function, where the electronic device with a sound recording function may include, but is not limited to, a mobile phone with a sound recording function, a tablet with a sound recording function, and the like. Further, the identification information may be ID information of the employee, or may be number information capable of distinguishing different employees, etc., which is not limited in the embodiment of the present application. The server can bind the identity information with the voice acquisition equipment, and correspondingly store the voice acquired by the voice acquisition equipment and the identity information under the condition of binding the identity information with the voice acquisition equipment.
In the embodiment of the application, the voice acquisition equipment is electronic equipment for acquiring voice, the near field communication card is a card carrying identity identification information, the near field communication card is used for carrying out information exchange with equipment with a near field communication card reading function, and particularly, the near field communication card can realize information exchange with the equipment by approaching to the equipment with the near field communication card reading function, and the identity identification information is information for identifying identity, such as identity ID, identity number and the like. The voice acquisition device can establish connection with the server, so that identity information read by the voice acquisition device is sent to the server, the server can bind the identity information with the voice acquisition device according to the identity information, under the condition that the identity information is bound with the voice acquisition device, the voice acquisition device can add the identity information for the acquired voice, so that the acquired voice and the identity information are correspondingly stored in the voice acquisition device, or the voice acquisition device can also transmit the acquired voice to the server, so that the server correspondingly stores the voice acquired by the voice acquisition device and the identity information in the server. Optionally, after the voice collected by the voice collection device is stored in correspondence with the identity information, if another user approaches the near field communication card to the voice collection device, the voice collection device obtains the identity information in the near field communication card of the user, at this time, the identity information is sent to the server, so that the server unbinds the voice collection device and the previous identity information, and binds the voice collection device and the identity information of the user, so as to change the binding relationship between the voice collection device and the identity information.
As an optional implementation manner, the sending unit 502 is configured to send the identity information to the server, so that the binding manner of the server between the identity information and the voice acquisition device is specifically:
the sending unit 502 is specifically configured to send the identity information to a server, so that the server searches for identity information matched with the identity information and binds the identity information with the voice acquisition device;
the storage unit 503 is configured to store, in a manner that the voice collected by the voice collection device corresponds to the identity information, under a condition that the identity information is bound to the voice collection device, specifically:
the storage unit 503 is specifically configured to store the voice collected by the voice collection device and the identity information in a corresponding manner when the identity information and the voice collection device are bound.
In the embodiment of the application, the identity information in the near field communication card read by the voice acquisition equipment is acquired; the method comprises the steps that identity information is sent to a server, so that the server binds the identity information with voice acquisition equipment; and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly. The process can utilize the near field communication card to carry the identity information, and the identity information in the near field communication card is read through the voice acquisition equipment, so that the voice acquired by the voice acquisition equipment is stored corresponding to the identity information, the identity information does not need to be manually input, only the near field communication card is required to be read through the voice acquisition equipment, the probability of occurrence of the condition of misinput or missed input when the identity information is manually input is reduced, and the technical problem of low accuracy of the identity information corresponding to the acquired voice is solved.
As an alternative embodiment, as shown in fig. 6, the voice capturing device shown in fig. 6 is modified based on the voice capturing device shown in fig. 5, and compared with the voice capturing device shown in fig. 5, the voice capturing device shown in fig. 6 further includes:
a determining unit 504, configured to determine a voice processing type corresponding to the identity information after storing the voice acquired by the voice acquisition device and the identity information;
the processing unit 505 is configured to process the voice corresponding to the identity information according to the voice processing manner indicated by the voice processing type.
As an optional embodiment, the voice acquisition device may further include:
the writing unit is used for writing different identity information into different near field communication cards before the identity information in the near field communication cards read by the voice acquisition equipment is acquired, and one near field communication card corresponds to one identity information.
As an optional implementation manner, the obtaining unit 501 is specifically configured to obtain the identity information in the near field communication card read by the voice collecting device:
the acquiring unit 501 is configured to acquire identity information in a near field communication card by using a near field communication card reading module in the voice acquisition device.
In the embodiment of the application, after the identity information is sent to the server, the server can also search the identity information corresponding to the identity information in the database, wherein the database can store a plurality of identity information and the identity information corresponding to each identity information. The identity information may include, but is not limited to, name, position, age, job age, etc. Specifically, the server may bind the identity information with the voice acquisition device, and store the voice acquired by the voice acquisition device in correspondence with the identity information. In addition, the voice processing type corresponding to the identity information can be determined according to the identity information, and the voice corresponding to the identity information is processed according to the voice processing mode indicated by the voice processing type. Optionally, determining the voice processing type corresponding to the identity information may include: and determining the voice processing type corresponding to the position information according to the position information in the identity information. Under the condition that the voice acquisition equipment acquires staff voice for processing, different voice processing types can be adopted for processing according to different staff positions. For example, the requirements of staff with a supervisor for the job and staff with a sales for the job are different, the voice processing type of the staff with the supervisor for the job can be the voice processing type for monitoring the management instruction, the voice processing type of the staff with the sales for the job can be the voice processing type for monitoring the service call, wherein the voice processing mode indicated by the voice processing type for monitoring the management instruction can be the matching of the collected voice and the pre-stored management instruction voice, the voice processing mode indicated by the voice processing type for monitoring the service call can be the matching of the collected voice and the pre-stored service call, so that the voice classification processing is realized by means of the identity information corresponding to the voice, and the voice processing efficiency is improved.
In the embodiment of the application, different identity information can be written into different near field communication cards, namely, the identity information corresponding to each near field communication card is different, so that people with different identities hold different near field communication cards, namely, the identity of the person holding the near field communication card is represented by the near field communication card, and the voice sent by the person with different identities is acquired by means of identifying the identity information in the near field communication card. The voice acquisition equipment is provided with a near field communication card reading module which is used for reading the identity information carried in the near field communication card.
In the embodiment of the application, the identity information in the near field communication card read by the voice acquisition equipment is acquired; the method comprises the steps that identity information is sent to a server, so that the server binds the identity information with voice acquisition equipment; and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly. The process can utilize the near field communication card to carry the identity information, and the identity information in the near field communication card is read through the voice acquisition equipment, so that the voice acquired by the voice acquisition equipment is stored corresponding to the identity information, the identity information does not need to be manually input, only the near field communication card is required to be read through the voice acquisition equipment, the probability of occurrence of the condition of misinput or missed input when the identity information is manually input is reduced, and the technical problem of low accuracy of the identity information corresponding to the acquired voice is solved. In addition, the identity information can be sent to the server by sending the identity information to the server, so that the server can search the identity information matched with the identity information, the identity information and the voice acquisition equipment can be bound, and therefore, the acquired voice and the identity information are correspondingly stored under the condition that the identity information and the voice acquisition equipment are bound, more identity information corresponding to the voice can be acquired, corresponding processing is conveniently carried out according to the identity information of different types, and the acquired information diversity is improved. In addition, the voice can be processed according to the voice processing mode indicated by the voice processing type corresponding to the identity information, so that the voice processing requirement of classification processing is met, and the voice processing efficiency is improved.
According to a further aspect of the embodiments of the present application there is also provided an electronic device for implementing the above-described speech acquisition method, as shown in fig. 7, the electronic device comprising a memory 702 and a processor 704, the memory 702 having stored therein a computer program, the processor 704 being arranged to perform the steps of any of the method embodiments described above by means of the computer program.
S1, acquiring identity information in a near field communication card read by voice acquisition equipment;
s2, the identity information is sent to a server, so that the server binds the identity information and the voice acquisition equipment;
and S3, under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly.
Alternatively, it will be understood by those skilled in the art that the structure shown in fig. 7 is only schematic, and the electronic device may also be a terminal device such as a smart phone (e.g. an Android phone, an iOS phone, etc.), a tablet computer, a palm computer, and a mobile internet device (Mobile Internet Devices, MID), a PAD, etc. Fig. 7 is not limited to the structure of the electronic device. For example, the electronic device may also include more or fewer components (e.g., network interfaces, etc.) than shown in FIG. 7, or have a different configuration than shown in FIG. 7.
The memory 702 may be used to store software programs and modules, such as program instructions/modules corresponding to the voice capturing method and apparatus in the embodiment of the present application, and the processor 704 executes the software programs and modules stored in the memory 702, thereby performing various functional applications and data processing, that is, implementing the voice capturing method described above. The memory 702 may include high-speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid state memory. In some examples, the memory 702 may further include memory remotely located relative to the processor 704, which may be connected to the terminal via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof. As an example, as shown in fig. 7, the memory 702 may include, but is not limited to, the acquisition unit 501, the transmission unit 502, and the storage unit 503 in the voice acquisition device. In addition, other module units in the above-mentioned voice acquisition device may be included, but are not limited thereto, and are not described in detail in this example.
Optionally, the transmission device 706 is used to receive or transmit data via a network. Specific examples of the network described above may include wired networks and wireless networks. In one example, the transmission device 706 includes a network adapter (Network Interface Controller, NIC) that may be connected to other network devices and routers via a network cable to communicate with the internet or a local area network. In one example, the transmission device 706 is a Radio Frequency (RF) module that is configured to communicate wirelessly with the internet.
In addition, the electronic device further includes: a display 708 for displaying voice capture keys; and a connection bus 714 for connecting the respective module components in the above-described electronic device.
According to a further aspect of embodiments of the present application there is also provided a storage medium having stored therein a computer program, wherein the computer program is arranged to perform the steps of any of the method embodiments described above when run.
Alternatively, in the present embodiment, the above-described storage medium may be configured to store a computer program for performing the steps of:
s1, acquiring identity information in a near field communication card read by voice acquisition equipment;
s2, the identity information is sent to a server, so that the server binds the identity information and the voice acquisition equipment;
and S3, under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly.
Alternatively, in this embodiment, it will be understood by those skilled in the art that all or part of the steps in the methods of the above embodiments may be performed by a program for instructing a terminal device to execute the steps, where the program may be stored in a computer readable storage medium, and the storage medium may include: flash disk, read-Only Memory (ROM), random-access Memory (Random Access Memory, RAM), magnetic or optical disk, and the like.
The foregoing embodiment numbers of the present application are merely for the purpose of description, and do not represent the advantages or disadvantages of the embodiments.
The integrated units in the above embodiments may be stored in the above-described computer-readable storage medium if implemented in the form of software functional units and sold or used as separate products. Based on such understanding, the technical solution of the present application may be embodied in essence or a part contributing to the prior art or all or part of the technical solution in the form of a software product stored in a storage medium, comprising several instructions for causing one or more computer devices (which may be personal computers, servers or network devices, etc.) to perform all or part of the steps of the method described in the embodiments of the present application.
In the foregoing embodiments of the present application, the descriptions of the embodiments are emphasized, and for a portion of this disclosure that is not described in detail in this embodiment, reference is made to the related descriptions of other embodiments.
In several embodiments provided by the present application, it should be understood that the disclosed client may be implemented in other manners. The above-described embodiments of the apparatus are merely exemplary, and the division of the units, such as the division of the units, is merely a logical function division, and may be implemented in another manner, for example, multiple units or components may be combined or may be integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be through some interfaces, units or modules, or may be in electrical or other forms.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional unit in the embodiments of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.
The foregoing is merely a preferred embodiment of the present application and it should be noted that modifications and adaptations to those skilled in the art may be made without departing from the principles of the present application, which are intended to be comprehended within the scope of the present application.
Claims (8)
1. A method of voice acquisition, comprising:
acquiring identity information in a near field communication card read by voice acquisition equipment;
the identity information is sent to a server, so that the server searches the identity information matched with the identity information and binds the identity information with the voice acquisition equipment;
and under the condition that the identity information and the voice acquisition equipment are bound, storing the voice acquired by the voice acquisition equipment and the identity information correspondingly.
2. The method according to claim 1, further comprising, after said storing the voice collected by the voice collection device in correspondence with the identification information:
determining a voice processing type corresponding to the identity information;
and processing the voice corresponding to the identity information according to the voice processing mode indicated by the voice processing type.
3. The method according to claim 1, further comprising, before the step of obtaining the identification information in the near field communication card read by the voice acquisition device:
different identity information is written into different near field communication cards, and one near field communication card corresponds to one identity information.
4. A method according to any one of claims 1 to 3, wherein the obtaining the identification information in the near field communication card read by the voice acquisition device comprises:
and acquiring the identity information in the near field communication card by using a near field communication card reading module in the voice acquisition equipment.
5. A voice acquisition device, comprising:
the acquisition unit is used for acquiring the identity information in the near field communication card read by the voice acquisition equipment;
the sending unit is used for sending the identity information to a server so that the server searches the identity information matched with the identity information and binds the identity information with the voice acquisition equipment;
and the storage unit is used for storing the voice acquired by the voice acquisition equipment and the identity information correspondingly under the condition that the identity information and the voice acquisition equipment are bound.
6. The apparatus of claim 5, wherein the apparatus further comprises:
the determining unit is used for determining the voice processing type corresponding to the identity information after the voice acquired by the voice acquisition equipment is correspondingly stored with the identity information;
and the processing unit is used for processing the voice corresponding to the identity information according to the voice processing mode indicated by the voice processing type.
7. A storage medium comprising a stored program, wherein the program when run performs the method of any one of the preceding claims 1 to 4.
8. An electronic device comprising a memory and a processor, characterized in that the memory has stored therein a computer program, the processor being arranged to execute the method according to any of the claims 1-4 by means of the computer program.
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| CN201911399989.7A CN111191754B (en) | 2019-12-30 | 2019-12-30 | Voice acquisition method and device, electronic equipment and storage medium |
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