CN111191085A - Order query method and system - Google Patents
Order query method and system Download PDFInfo
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- CN111191085A CN111191085A CN201911260438.2A CN201911260438A CN111191085A CN 111191085 A CN111191085 A CN 111191085A CN 201911260438 A CN201911260438 A CN 201911260438A CN 111191085 A CN111191085 A CN 111191085A
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- 238000000034 method Methods 0.000 title claims abstract description 32
- 238000007639 printing Methods 0.000 claims abstract description 10
- 238000004590 computer program Methods 0.000 claims description 13
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- 238000010586 diagram Methods 0.000 description 6
- 230000005540 biological transmission Effects 0.000 description 4
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/903—Querying
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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Abstract
The invention provides an order query method and a system, wherein the method comprises the following steps: acquiring voice information of a user query order through voice equipment; carrying out voice recognition on the voice information, and sending a recognized query instruction to a server; the server inquires an order database according to the query instruction and calls order data corresponding to the query instruction from the order database; and sending the order data to a printer for printing. In the invention, order query is realized through voice recognition, and the query result is fed back through the printer, so that the order query efficiency is improved, and the flexibility of result feedback is improved.
Description
Technical Field
The invention relates to the field of data processing, in particular to an order query method and an order query system.
Background
In the online sales process, if order data need to be checked, a worker needs to perform order query through equipment with order records, query results can only be checked through an order equipment display screen, the query process consumes time and labor, and the result returning mode is single.
Disclosure of Invention
The embodiment of the invention provides an order query method and an order query system, which at least solve the problems that the order query process is time-consuming and labor-consuming in the related technology and the returned result mode is single.
According to an embodiment of the present invention, there is provided an order query method including: acquiring voice information of a user query order through voice equipment; carrying out voice recognition on the voice information, and sending a recognized query instruction to a server; the server inquires an order database according to the query instruction and calls order data corresponding to the query instruction from the order database; and sending the order data to a printer for printing.
Optionally, the method further comprises: and building a standard query statement in the voice recognition instruction model in advance according to the order query keyword.
Optionally, performing voice recognition on the voice information includes: and semantically comparing the voice information with the standard query statement in the voice recognition instruction model, and generating the query instruction according to a comparison result.
Optionally, the querying, by the server, the order database according to the query instruction includes: and the server matches the order information in the query instruction with the order information stored in the database.
According to another embodiment of the present invention, there is provided an order query system including a voice device acquisition and a server, wherein the voice device includes: the voice acquisition module is used for acquiring voice information of the order inquired by the user; the voice recognition module is used for carrying out voice recognition on the voice information; the sending module is used for sending the identified query instruction to the server; the server includes: the query module is used for querying an order database according to the query instruction and calling order data corresponding to the query instruction from the order database; and the sending module is used for sending the order data to a printer for printing.
Optionally, the speech device further comprises: and the construction module is used for constructing a standard query statement in the voice recognition instruction model in advance according to the order query keyword.
Optionally, the speech recognition module further comprises: and the comparison unit is used for performing semantic comparison on the voice information and the standard query statement in the voice recognition instruction model and generating the query instruction according to a comparison result.
Optionally, the query module further includes: and the matching unit is used for matching the order information in the query instruction with the order information stored in the database.
According to a further embodiment of the present invention, there is also provided a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.
According to yet another embodiment of the present invention, there is also provided an electronic device, including a memory in which a computer program is stored and a processor configured to execute the computer program to perform the steps in any of the above method embodiments.
In the embodiment of the invention, the order is inquired through voice recognition, and the inquiry result is fed back through the printer, so that the order inquiry efficiency is improved, and the flexibility of result feedback is improved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
FIG. 1 is a flow chart of an order query method according to an embodiment of the invention;
FIG. 2 is a flow diagram of an order query according to an alternative embodiment of the present invention;
FIG. 3 is a data processing flow diagram of an order query system according to an embodiment of the invention;
FIG. 4 is a schematic structural diagram of an order query system according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of an order query system according to an alternative embodiment of the present invention.
Detailed Description
The invention will be described in detail hereinafter with reference to the accompanying drawings in conjunction with embodiments. It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order.
In this embodiment, an order query method is provided, and fig. 1 is a flowchart of a method according to an embodiment of the present invention, as shown in fig. 1, the method includes the following steps:
step S102, voice information of a user query order is collected through voice equipment;
step S104, carrying out voice recognition on the voice information, and sending a recognized query instruction to a server;
step S106, the server inquires an order database according to the query instruction and calls order data corresponding to the query instruction from the order database;
and step S108, sending the order data to a printer for printing.
Before step S102 in this embodiment, the method may further include: and building a standard query statement in the voice recognition instruction model in advance according to the order query keyword.
In step S104 of this embodiment, the method may further include: and semantically comparing the voice information with the standard query statement in the voice recognition instruction model, and generating the query instruction according to a comparison result.
In step S106 of this embodiment, the method may further include: and the server matches the order information in the query instruction with the order information stored in the database.
In order to facilitate understanding of the technical solutions provided by the present invention, the following detailed description is given with reference to embodiments of specific application scenarios.
The embodiment of the invention provides a method and a system for inquiring orders through voice equipment identification, which can quickly and conveniently inquire the orders and print order results.
As shown in fig. 2, the order query method provided in this embodiment mainly includes the following steps:
step S201, voice equipment collects voice signals for workers to inquire orders through voices;
step S202, carrying out voice recognition on the order query voice signal;
step S203, comparing the voice information with the pre-stored standard information semantically, and sending query data to a server when the comparison is passed;
step S204, the server queries a database according to the voice information to obtain a query result;
in step S205, the inquiry result is printed out by the printing apparatus.
According to the embodiment of the invention, the voice equipment is connected with the service platform, the functions of order inquiry and printing are realized through voice, and the convenience of voice service acquisition can be fully experienced.
As shown in fig. 3, the order query system of the present embodiment includes a mobile terminal and a server.
The mobile terminal is responsible for the voice acquisition module, the voice recognition module and the data transmission module.
The voice acquisition module is used for acquiring voice information of the input query order.
The voice recognition module is used for voice recognition of the query instruction.
The keyword may be set as a common term for order query during shopping guide work, for example, "query client XXX order", or the like. The words are stored in the voice data recognition instruction model in advance, can be recognized quickly during voice recognition, and are compared and matched with voice information to obtain instruction information.
And the data transmission module is used for transmitting the identified instruction information to the server side in real time.
And the server side performs data matching and data query. And matching and inquiring database information according to the order instruction information of the mobile terminal, and starting a printer to print after calling data information.
In the embodiment, the mode of inquiring the order by the staff is optimized, the order information is inquired in real time, and the order information is printed quickly, so that the order inquiry efficiency is improved, and the printing time is saved.
Through the above description of the embodiments, those skilled in the art can clearly understand that the method according to the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.
In this embodiment, an order query system is further provided, and the system is used to implement the foregoing embodiments and preferred embodiments, and the description already made is omitted. As used below, the term "module" or "unit" may implement a combination of software and/or hardware of predetermined functions. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware, or a combination of software and hardware is also possible and contemplated.
Fig. 4 is a block diagram of an order query system according to an embodiment of the present invention, and as shown in fig. 4, the system includes a voice device collection 100 and a server 200.
The voice device 100 comprises a voice collecting module 101, a voice recognition module 102 and a sending module 103
And the voice acquisition module 101 is used for acquiring voice information of the order inquired by the user.
And the voice recognition module 102 is configured to perform voice recognition on the voice information.
A sending module 103, configured to send the identified query instruction to the server.
The server 200 includes a query module 201 and a sending module 202.
And the query module 201 is configured to query an order database according to the query instruction, and retrieve order data corresponding to the query instruction from the order database.
A sending module 202, configured to send the order data to a printer for printing.
Fig. 5 is a block diagram of an order query system according to an alternative embodiment of the present invention, and as shown in fig. 5, the system 100 may further include a construction module 104 in addition to all the modules shown in fig. 4. The building module 104 is used for building a standard query statement in the speech recognition instruction model in advance according to the order query keyword.
In this embodiment, the speech recognition module 102 may further include a comparison unit 1021. The comparison unit 1021 is configured to perform semantic comparison between the voice information and the standard query statement in the voice recognition instruction model, and generate the query instruction according to a comparison result.
In this embodiment, the query module 201 may further include a matching unit 2011. The matching unit 2011 is configured to match the order information in the query instruction with the order information stored in the database.
It should be noted that, the above modules or units can be implemented by software or hardware, and for the latter, the following modes can be implemented, but are not limited to the following modes: the modules are all positioned in the same processor; alternatively, the modules are respectively located in different processors in any combination.
Embodiments of the present invention also provide a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.
Optionally, in this embodiment, the storage medium may include, but is not limited to: various media capable of storing computer programs, such as a usb disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic disk, or an optical disk.
Embodiments of the present invention also provide an electronic device comprising a memory having a computer program stored therein and a processor arranged to run the computer program to perform the steps of any of the above method embodiments.
Optionally, the electronic apparatus may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.
It will be apparent to those skilled in the art that the modules or steps of the present invention described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and alternatively, they may be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, and in some cases, the steps shown or described may be performed in an order different than that described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple ones of them may be fabricated into a single integrated circuit module. Thus, the present invention is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. An order query method, comprising:
acquiring voice information of a user query order through voice equipment;
carrying out voice recognition on the voice information, and sending a recognized query instruction to a server;
the server inquires an order database according to the query instruction and calls order data corresponding to the query instruction from the order database;
and sending the order data to a printer for printing.
2. The method of claim 1, further comprising:
and building a standard query statement in the voice recognition instruction model in advance according to the order query keyword.
3. The method of claim 2, wherein performing speech recognition on the speech information comprises:
and semantically comparing the voice information with the standard query statement in the voice recognition instruction model, and generating the query instruction according to a comparison result.
4. The method of claim 1, wherein the server querying an order database according to the query instruction comprises:
and the server matches the order information in the query instruction with the order information stored in the database.
5. The order inquiry system is characterized by comprising a voice device acquisition and a server, wherein,
the voice device includes:
the voice acquisition module is used for acquiring voice information of the order inquired by the user;
the voice recognition module is used for carrying out voice recognition on the voice information;
the sending module is used for sending the identified query instruction to the server;
the server includes:
the query module is used for querying an order database according to the query instruction and calling order data corresponding to the query instruction from the order database;
and the sending module is used for sending the order data to a printer for printing.
6. The system of claim 5, wherein the speech device further comprises:
and the construction module is used for constructing a standard query statement in the voice recognition instruction model in advance according to the order query keyword.
7. The system of claim 6, wherein the speech recognition module further comprises:
and the comparison unit is used for performing semantic comparison on the voice information and the standard query statement in the voice recognition instruction model and generating the query instruction according to a comparison result.
8. The system of claim 5, wherein the query module further comprises:
and the matching unit is used for matching the order information in the query instruction with the order information stored in the database.
9. A computer-readable storage medium, in which a computer program is stored, wherein the computer program is arranged to perform the method of any of claims 1 to 4 when executed.
10. An electronic device comprising a memory and a processor, wherein the memory has stored therein a computer program, and wherein the processor is arranged to execute the computer program to perform the method of any of claims 1 to 4.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911260438.2A CN111191085A (en) | 2019-12-10 | 2019-12-10 | Order query method and system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911260438.2A CN111191085A (en) | 2019-12-10 | 2019-12-10 | Order query method and system |
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| CN111191085A true CN111191085A (en) | 2020-05-22 |
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| CN201911260438.2A Pending CN111191085A (en) | 2019-12-10 | 2019-12-10 | Order query method and system |
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Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103838530A (en) * | 2014-02-27 | 2014-06-04 | 广州网乐广告有限公司 | Method and device for printing order in wireless mode |
| CN204808486U (en) * | 2015-07-23 | 2015-11-25 | 武汉改图网技术有限公司 | Self -service printing device of order based on thing networking |
| CN106126131A (en) * | 2016-06-23 | 2016-11-16 | 福建惠联众网络科技有限公司 | A kind of cloud print system of three single unifications |
| CN107656965A (en) * | 2017-08-22 | 2018-02-02 | 北京京东尚科信息技术有限公司 | The method and apparatus of order inquiries |
-
2019
- 2019-12-10 CN CN201911260438.2A patent/CN111191085A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103838530A (en) * | 2014-02-27 | 2014-06-04 | 广州网乐广告有限公司 | Method and device for printing order in wireless mode |
| CN204808486U (en) * | 2015-07-23 | 2015-11-25 | 武汉改图网技术有限公司 | Self -service printing device of order based on thing networking |
| CN106126131A (en) * | 2016-06-23 | 2016-11-16 | 福建惠联众网络科技有限公司 | A kind of cloud print system of three single unifications |
| CN107656965A (en) * | 2017-08-22 | 2018-02-02 | 北京京东尚科信息技术有限公司 | The method and apparatus of order inquiries |
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Application publication date: 20200522 |