CN111158350A - Quality monitoring platform and system based on diagnosis - Google Patents
Quality monitoring platform and system based on diagnosis Download PDFInfo
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- CN111158350A CN111158350A CN202010047800.4A CN202010047800A CN111158350A CN 111158350 A CN111158350 A CN 111158350A CN 202010047800 A CN202010047800 A CN 202010047800A CN 111158350 A CN111158350 A CN 111158350A
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0208—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the configuration of the monitoring system
- G05B23/0213—Modular or universal configuration of the monitoring system, e.g. monitoring system having modules that may be combined to build monitoring program; monitoring system that can be applied to legacy systems; adaptable monitoring system; using different communication protocols
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B2219/00—Program-control systems
- G05B2219/20—Pc systems
- G05B2219/24—Pc safety
- G05B2219/24065—Real time diagnostics
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Abstract
The invention relates to a quality monitoring platform and a system based on diagnosis, comprising: the quality algorithm module calculates the flow consumption of the TBox terminal and the service life of the TBox terminal according to the self-checking of the TBox terminal, and calculates the service life condition of the whole vehicle part according to the fault reporting information of the TBox terminal; the quality algorithm module is also used for counting the quality conditions of high, medium and low vehicle types and generating a quality report; the OTA module inquires whether the TBox terminal has a new version, and downloads and upgrades the new version after the new version of the TBox terminal is inquired; the diagnosis module is used for recording diagnosis data and fault codes; the terminal management module receives the detection condition of the detection equipment and periodically generates a detection report of the production offline of the TBox terminal.
Description
Technical Field
The invention belongs to the technical field of intelligent automobile equipment, and particularly relates to a quality monitoring system based on diagnosis.
Background
With the development of social economy, the number of private cars is increased rapidly, and an intelligent car is one of key directions of car development, and has important significance for saving energy, protecting environment and reducing carbon emission pollution.
In the related art, with the rapid development of wireless technology and internet of things technology, the traditional information and data transmission mode through wires cannot meet the requirement of social development, and the emerging internet of things technology is a global informatization surge again after computers, the internet and mobile communication networks, is a new stage of global informatization development, and is listed in the field of key research. Data in the automobile is complicated, and particularly, the intelligent automobile lacks practicability and uniformity in managing the third-party data linked with the intelligent automobile.
Disclosure of Invention
In view of the above, the present invention provides a quality monitoring platform and a system based on diagnosis to overcome the defects in the prior art, so as to solve the problem that the intelligent vehicle in the prior art lacks practicability and uniformity in managing third-party data.
In order to achieve the purpose, the invention adopts the following technical scheme: a diagnostic-based quality monitoring platform comprising:
the quality algorithm module is used for calculating the flow consumption of the TBox terminal and the service life of the TBox terminal according to the self-checking of the TBox terminal, and calculating the service life condition of the whole vehicle part according to the fault reporting information of the TBox terminal; the quality algorithm module is also used for counting the quality conditions of high, medium and low vehicle types and generating a quality report;
the OTA module is used for inquiring whether the TBox terminal has a new version, downloading the new version and upgrading after inquiring the new version of the TBox terminal;
the diagnosis module is used for recording diagnosis data and fault codes;
the work order module is used for receiving the push data of the automobile dealer, binding the vehicles and providing a service for inquiring the vehicle information for the call center; the work order module is also used for settling the work order generated by road rescue;
the pushing module is used for pushing messages to synchronize the quality monitoring platform and data of the terminal connected with the quality monitoring platform;
the position and track module is used for storing GPS data reported by the TBox terminal;
and the terminal management module is used for receiving the detection condition of the detection equipment and periodically generating a detection report of the production offline of the TBox terminal.
Further, the method also comprises the following steps:
a docking module to provide the diagnostic data to a third party authority.
Further, the method also comprises the following steps:
and the EV monitoring module is used for receiving national standard data and landmark data of the new energy automobile, displaying vehicle information according to the national standard data or the landmark data and giving an alarm.
Further, the method also comprises the following steps:
and the fatigue driving module is used for recording the vehicle and pushing a message to the user APP when the vehicle continuously runs for more than 4 hours.
Further, the fatigue driving module further comprises:
the camera is used for judging whether the driver is tired in driving according to the physiological state of the driver.
Further, the method also comprises the following steps:
the driving behavior analysis module is used for acquiring the driving behavior of the vehicle;
the driving behavior comprises: rapid acceleration, rapid deceleration, rapid braking and BAS system starting.
Further, the docking module includes:
API interface, USB interface.
Further, the method also comprises the following steps:
and the alarm module is used for giving an alarm when abnormal information occurs.
The embodiment of the application provides a quality monitoring system based on diagnosis, which comprises: the quality monitoring platform based on diagnosis, the gateway and the TBox terminal are provided in the embodiment, and the quality monitoring platform is connected with the TBox terminal through the gateway;
the gateway supports multi-protocol configuration and is connected with the TBox terminal through the TBox adapter.
Further, the method also comprises the following steps: the system comprises a call center, a maintenance APP and a third-party mechanism, wherein the call center, the maintenance APP and the third-party mechanism are respectively connected with the quality monitoring platform;
the call center is used for connecting the quality monitoring platform with a third party mechanism;
the maintenance APP is used for receiving the work order and uploading the work order to the quality monitoring platform;
and the third party mechanism is used for receiving the distress message of the call center and uploading the distress message to the quality monitoring platform.
By adopting the technical scheme, the invention can achieve the following beneficial effects:
and collecting data generated by a third party through the quality monitoring platform, and then sorting and storing the data to uniformly manage the data of the third party.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
FIG. 1 is a schematic diagram of a diagnostic-based quality monitoring platform according to the present invention;
FIG. 2 is a schematic diagram of another embodiment of a diagnostic-based quality monitoring platform according to the present invention;
fig. 3 is a schematic structural diagram of a diagnosis-based quality monitoring system according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be described in detail below. It is to be understood that the described embodiments are merely exemplary of the invention, and not restrictive of the full scope of the invention. All other embodiments, which can be derived by a person skilled in the art from the examples given herein without any inventive step, are within the scope of the present invention.
A specific diagnosis-based quality monitoring platform and system provided in the embodiments of the present application will be described with reference to the accompanying drawings.
As shown in fig. 1, the diagnosis-based quality monitoring platform provided in the embodiment of the present application includes:
the quality algorithm module is used for calculating the flow consumption of the TBox terminal and the service life of the TBox terminal according to the self-checking of the TBox terminal, and calculating the service life condition of the whole vehicle part according to the fault reporting information of the TBox terminal;
the OTA module is used for inquiring whether the TBox terminal has a new version, downloading the new version and upgrading after inquiring the new version of the TBox terminal;
the diagnosis module is used for recording diagnosis data and fault codes;
the work order module is used for receiving the push data of the automobile dealer, binding the vehicles and providing a service for inquiring the vehicle information for the call center; the work order module is also used for settling the work order generated by road rescue;
the pushing module is used for pushing messages to synchronize the quality monitoring platform and data of the terminal connected with the quality monitoring platform;
the position and track module is used for storing GPS data reported by the TBox terminal;
and the terminal management module is used for receiving the detection condition of the detection equipment and periodically generating a detection report of the production offline of the TBox terminal.
The working principle of the diagnosis-based quality monitoring platform is as follows: as shown in fig. 2, a quality algorithm module in the quality monitoring platform may calculate the flow consumption of the TBox terminal and the service life of the TBox terminal according to the self-check of the TBox terminal, calculate the service life of the components of the whole vehicle according to the fault reporting information of the TBox terminal, and may also calculate the quality of each vehicle type, high, medium and low vehicle types, and generate a quality report; the OTA module inquires whether the TBox terminal has a new version, and downloads and upgrades the new version after the new version of the TBox terminal is inquired; the diagnosis module records the diagnosis data and the fault codes and supports persistent storage for the fault codes; the work order module receives the push data of the automobile dealer, binds the automobile, authenticates the MNO, provides the service of inquiring the information of the automobile for the call center, can also settle the work order generated by providing road rescue, can turn the work order generated by the road rescue service, and provides the settlement efficiency and the service traceability; the pushing module pushes messages to synchronize the data of the quality monitoring platform and the terminal connected with the quality monitoring platform, and work orders, short messages, mails, pushing messages and the like are supported; the position and track module stores GPS data reported by the TBox terminal; and the terminal management module receives the detection condition of the detection equipment and periodically generates a detection report of the production offline of the TBox terminal.
The quality monitoring platform based on diagnosis provided by the application can be connected with a third party, the third party data can be agreed and managed, the practicability and the uniformity of the third party data are improved, the TBox terminal can be upgraded, and the updating of the TBox terminal is completed. The OTA module in the application supports TBox upgrading, full upgrading, differential upgrading, whole vehicle systems such as ECU (electronic control unit), BCM (binary control module), ICM (integrated control network) instruments and the like, obtains success rate and failure rate of an OTA upgrading platform, analyzes running conditions of versions of each vehicle type, reports and is abnormal aiming at faults of the versions, and also analyzes abnormal after-sale processing;
OTG, The full name "Over-The-Air technology", that is, The Over-The-Air technology, realizes The remote management of software through The interface of mobile communication, and The software upgrade of corresponding ECU is carried out through The whole vehicle OBD in 4S shop in The traditional way. OTA technology appeared in Japan in the first 2000 years, and software upgrading by an OTA mode is widely applied to smart phones at present. The OTA upgrade of the automobile is as much as the upgrade of a Windows system of a computer, or can be understood as the upgrade of a mobile phone system, the upgrade can be improved, bugs can be repaired, more functions and performance can be obtained, or the visual effect can be improved, and the upgrade is realized by online detection, version matching and downloading of new codes to the local after networking, and then the installation, verification and other programs are executed.
The OTA module, the update range relates to modules such as human-computer interaction, autopilot, power, battery system, and Tesla can accomplish key card leak, promote the continuation of the journey mileage, improve the top speed, promote riding comfort level etc. through OTA at that time.
The OTA module can save the time of returning the shop to the factory and maintaining 4s for the car owner, can in time vehicle system repair problem simultaneously, reaches the characteristics that satisfy safe driving. A series of problems caused by vehicle system faults can be avoided, and the TBox terminal can be upgraded in time.
In some embodiments, further comprising: a docking module to provide the diagnostic data to a third party authority.
The diagnosis-based quality monitoring platform can provide the diagnosis data to a third-party organization for the third party to consult, and the third party can repair through the diagnosis data.
Preferably, the method further comprises the following steps:
and the EV monitoring module is used for receiving national standard data and landmark data of the new energy automobile, displaying vehicle information according to the national standard data or the landmark data and giving an alarm.
EV monitoring module can monitor new energy automobile's national standard data and landmark data in this application, if the national standard data and the landmark data of monitoring the automobile are not conform to the regulation, EV monitoring module will carry out alarm processing, and the warning needs to be adjusted for producing warning sound in order to remind user or producer that this automobile is not conform to national standard data or landmark data.
Preferably, the method further comprises the following steps: and the fatigue driving module is used for recording the vehicle and pushing a message to the user APP when the vehicle continuously runs for more than 4 hours.
Specifically, when the driver drives more than 4 hours in succession, the platform will record and send alarm information for user APP, it needs to explain that user APP here can be the user APP that the driver used, can also be the user APP that driver's family used, can remind driver or driver's family like this, and the time of driving in succession needs the rest.
Wherein, the fatigue driving module still includes:
the camera is used for judging whether the driver is tired in driving according to the physiological state of the driver.
Or the fatigue driving module can also judge the position and the driving track of the automobile through the position and track module so as to judge the continuous driving time.
In some embodiments, the diagnostic-based quality monitoring platform provided herein further comprises: the driving behavior analysis module is used for acquiring the driving behavior of the vehicle;
the driving behavior comprises: rapid acceleration, rapid deceleration, rapid braking and BAS system starting.
By acquiring the driving behavior, the driving state of the driver can be judged, and whether the driving state is safe or not or whether an accident occurs or not can be judged.
Wherein, butt joint module in this application includes: API interface, USB interface.
It should be noted that the docking module in the present application may further include other interfaces, which are not described herein again.
Preferably, the method further comprises the following steps:
and the alarm module is used for giving an alarm when abnormal information occurs.
For example, the platform gives an alarm when detecting that national standard data or landmark data of the automobile do not meet the standard, or when the driver drives for more than 4 hours continuously, or when driving behaviors are abnormal.
As shown in fig. 3, the present application provides a diagnostic-based quality monitoring system comprising: the quality monitoring platform based on diagnosis, the gateway and the TBox terminal are provided in the embodiment, and the quality monitoring platform is connected with the TBox terminal through the gateway;
the gateway supports multi-protocol configuration and is connected with the TBox terminal through the TBox adapter.
Specifically, the TBox terminal and the TSP communication protocol in the application support the report of diagnosis and the report rule of diagnosis codes, and are matched with the diagnosis department of the automobile factory to ensure the report accuracy of diagnosis data; the analog diagnostic instrument supports active diagnosis, reports vehicle faults to the TSP platform as event data, supports passive diagnosis, can perform diagnosis through background pulling or app of a user end and app of a maintenance end, reports diagnosis results to the TSP platform, and pushes the platform to each terminal; the storage time of the fault code of the TBox terminal is not limited, the fault code can be exported through OBD, the USB of the vehicle machine can be configured to read and export, and the export format can be various formats such as CVS.
The TBox terminal is connected with the ICM instrument and an ANVT vehicle machine, the ICM instrument is used for displaying faults, the ANVT vehicle machine and the TBox terminal can be mutually backed up, the ANVT can check TBox software, hardware version information, SN, VIN, ICCID, IMEI number and TBox storage fault codes, a vehicle-to-vehicle diagnosis script for executing the TBox can be pulled, vehicle-machine visual fault information display is performed, a script for executing self-checking of the software and hardware of the TBox is pulled, vehicle-machine visual fault information display is performed, the ANVT vehicle machine can reversely upgrade the TBox terminal, besides, the ANVT vehicle machine can also derive a TBox log through specific operation, and USB of the vehicle machine is derived.
The gateway in this application supports the multi-protocol configuration, contains NGPT2.0, TCP agreement, MQTP agreement etc. distributes to different TBox adapters, and the gateway supports the motorcycle type adaptation in this application, and high, well, low different vehicle configuration possess the motorcycle type ability collection promptly. The gateway in the application also supports the blocking of network security identification IP and white lists and invalid VIN access.
In some embodiments, the present application provides a diagnostic-based quality monitoring system, further comprising: the system comprises a call center, a maintenance APP and a third-party mechanism, wherein the call center, the maintenance APP and the third-party mechanism are respectively connected with the quality monitoring platform;
the call center is used for connecting the quality monitoring platform with a third party mechanism;
the maintenance APP is used for receiving the work order and uploading the work order to the quality monitoring platform;
and the third party mechanism is used for receiving the distress message of the call center and uploading the distress message to the quality monitoring platform.
Wherein the call center is configured to:
a customer starts BCall road rescue, and a call center reports numbers through VIN or TBox to identify user information;
the call center acquires vehicle information and vehicle owner information, dealer telephone and maintenance records from the background;
after confirming the BCall information, the call center personnel fill the information into a complete work order, click and submit the work order received by the TSP platform and the after-sales department of the car factory, and arrange corresponding personnel to carry out road rescue service on the car;
the call center work order comprises all information corresponding to the customer, and all fault codes and last fault information, positions and coordinates reported by the vehicle of the user recently;
the call center may establish a three-way call if necessary.
The application provides a quality monitoring system based on diagnosis, the work flow includes:
generating a work order, sending the order in the background, serving the work order by a dealer and a maintenance worker, settling the work order, and evaluating the work order service;
getting through all information island chains of a vehicle owner, a 4S shop, a vehicle factory quality department and a call center, and twisting in a form of a work order;
the vehicle owner evaluates the 4S point rescue service and the maintenance service, and the evaluation feedback is directly sent to the vehicle factory, so that the evaluation of the vehicle factory on the score and the service of the dealer is facilitated;
maintenance personnel; through the quick response of the maintenance APP, quick order receiving, the diagnosis code and the guidance of the maintenance mobile phone, the fault can be quickly checked on site, the service satisfaction of the vehicle owner is provided, the work order is produced, and the quick connection and settlement with the vehicle factory can be realized;
a quality monitoring platform; the method comprises the steps of calculating and obtaining the rescue telephone charge duration and the rescue cost of each dealer and also a rescue service satisfaction pair, and scoring and telling the dealer through a call center and a user APP terminal to form a dealer quality report for a car factory.
In summary, the present invention provides a quality monitoring platform and a system based on diagnosis, which collect data generated by a third party through the quality monitoring platform, and further sort and store the data, so as to perform unified management on the third party data.
It can be understood that the embodiments of the method provided above correspond to the embodiments of the quality monitoring platform based on diagnosis, and corresponding specific contents may be referred to each other, which is not described herein again.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create a diagnostic-based quality monitoring system for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction diagnostic-based quality monitoring system which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
The above description is only for the specific embodiments of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present invention, and all the changes or substitutions should be covered within the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the appended claims.
Claims (10)
1. A diagnostic-based quality monitoring platform, comprising:
the quality algorithm module is used for calculating the flow consumption of the TBox terminal and the service life of the TBox terminal according to the self-checking of the TBox terminal, and calculating the service life condition of the whole vehicle part according to the fault reporting information of the TBox terminal; the quality algorithm module is also used for counting the quality conditions of high, medium and low vehicle types and generating a quality report;
the OTA module is used for inquiring whether the TBox terminal has a new version, downloading the new version and upgrading after inquiring the new version of the TBox terminal;
the diagnosis module is used for recording diagnosis data and fault codes;
the work order module is used for receiving the push data of the automobile dealer, binding the vehicles and providing a service for inquiring the vehicle information for the call center; the work order module is also used for settling the work order generated by road rescue;
the pushing module is used for pushing messages to synchronize the quality monitoring platform and data of the terminal connected with the quality monitoring platform;
the position and track module is used for storing GPS data reported by the TBox terminal;
and the terminal management module is used for receiving the detection condition of the detection equipment and periodically generating a detection report of the production offline of the TBox terminal.
2. The diagnostic-based quality monitoring platform of claim 1, further comprising:
a docking module to provide the diagnostic data to a third party authority.
3. The diagnostic-based quality monitoring platform of claim 1, further comprising:
and the EV monitoring module is used for receiving national standard data and landmark data of the new energy automobile, displaying vehicle information according to the national standard data or the landmark data and giving an alarm.
4. The diagnostic-based quality monitoring platform of claim 1, further comprising:
and the fatigue driving module is used for recording the vehicle and pushing a message to the user APP when the vehicle continuously runs for more than 4 hours.
5. The diagnostic-based quality monitoring platform of claim 4, wherein the fatigue driving module further comprises:
the camera is used for judging whether the driver is tired in driving according to the physiological state of the driver.
6. The diagnostic-based quality monitoring platform of claim 1, further comprising:
the driving behavior analysis module is used for acquiring the driving behavior of the vehicle;
the driving behavior comprises: rapid acceleration, rapid deceleration, rapid braking and BAS system starting.
7. The diagnostic-based quality monitoring platform of claim 2, wherein the docking module comprises:
API interface, USB interface.
8. The diagnostic-based quality monitoring platform of claim 1, further comprising:
and the alarm module is used for giving an alarm when abnormal information occurs.
9. A diagnostic-based quality monitoring system, comprising: a diagnostics based quality monitoring platform, gateway, TBox terminal as claimed in any one of claims 1 to 8, said quality monitoring platform being connected to said TBox terminal via a gateway;
the gateway supports multi-protocol configuration and is connected with the TBox terminal through the TBox adapter.
10. The system of claim 9, further comprising: the system comprises a call center, a maintenance APP and a third-party mechanism, wherein the call center, the maintenance APP and the third-party mechanism are respectively connected with the quality monitoring platform;
the call center is used for connecting the quality monitoring platform with a third party mechanism;
the maintenance APP is used for receiving the work order and uploading the work order to the quality monitoring platform;
and the third party mechanism is used for receiving the distress message of the call center and uploading the distress message to the quality monitoring platform.
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