CN111144688A - Check-in transaction processing method and device - Google Patents
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Abstract
The invention discloses a check-in transaction processing method and device, and relates to the technical field of computers. Wherein, the method comprises the following steps: after receiving the check-in flow starting request, the flow management module creates a check-in task and sends the check-in task to the maintenance management module so as to execute the check-in task through the maintenance management module; under the condition that the received inspection result shows that the house entering is not required to be maintained, the flow management module creates a house entering acceptance task and sends the house entering acceptance task to the residence management module so as to execute the house entering acceptance task through the residence management module; and under the condition that the received acceptance result shows that the check-in room passes the acceptance, the flow management module creates a check-in task and sends the check-in task to the living management module so as to execute the check-in task through the living management module. Through the steps, the delay and omission of the tasks can be avoided, and the living transaction processing efficiency is improved.
Description
Technical Field
The invention relates to the technical field of computers, in particular to a check-in transaction processing method and device.
Background
With the progress of China into aging society, the emphasis on social stability has been on aging. According to the endowment pattern of China, about 4% of the old people will live in the endowment service organizations for centralized endowment in the future.
In the process of implementing the invention, the inventor finds that at least the following problems exist in the prior art: first, existing endowment organizations have essentially no informatization system, or only some simple archive management and financial management systems. The endowment organization manually transfers and handles each task in the living process. The immigration task is transmitted manually, which causes delay and omission of the task. Secondly, even if the endowment check-in processing system exists, various service modules in the system are often mutually crossed and matched to complete the whole check-in service, so that the processing can increase the crossing among the service modules, increase the complexity of logic, lead the whole check-in processing flow to be long and have low check-in processing efficiency.
Disclosure of Invention
In view of this, the present invention provides a method and an apparatus for processing a check-in transaction, which can avoid the delay and omission of tasks and improve the efficiency of the check-in transaction.
To achieve the above object, according to one aspect of the present invention, there is provided an immigration transaction processing method.
The check-in transaction processing method comprises the following steps: after receiving the check-in flow starting request, the flow management module creates a check-in task and sends the check-in task to the maintenance management module; the maintenance management module executes the check-in task and returns a check result to the flow management module after the check-in task is finished; under the condition that the check result shows that the check-in room does not need maintenance, the flow management module creates a check-in room acceptance task and sends the check-in room acceptance task to the living management module; the residence management module executes the check-in task of the check-in room and returns a check-in result to the flow management module after the check-in task of the check-in room is completed; and under the condition that the check-in result shows that the check-in room passes the check-in, the flow management module creates a check-in task and sends the check-in task to the living management module so as to execute the check-in task through the living management module.
Optionally, the method further comprises: under the condition that the check result shows that the check-in house needs to be maintained, the process management module creates a check-in house maintenance task and sends the check-in house maintenance task to the maintenance management module; the maintenance management module executes the check-in maintenance task and returns a notice of completing maintenance to the flow management module after the check-in maintenance task is completed; and after receiving the notice of finishing the maintenance task, the flow management module creates a check-in task for the living room and sends the check-in task to the living management module.
Optionally, before the step of creating the check-in task by the process management module, the method further comprises: the flow management module creates a house-entering cleaning task and sends the house-entering cleaning task to the resident cleaning module; the resident cleaning module executes the house-entering cleaning task and returns a notice of cleaning completion to the flow management module after the house-entering cleaning task is completed.
Optionally, the performing, by the maintenance management module, the check-in task includes: the maintenance management module generates an engineering inspection work order and a safety inspection work order, pushes the engineering inspection work order to a first terminal corresponding to engineering personnel and pushes the safety inspection work order to a second terminal corresponding to security personnel; and after receiving the work order completion information submitted by the first terminal and the second terminal, confirming that the check-in task is completed.
Optionally, the creating, by the process management module, a check result indicating that the check-in room needs to be maintained, and sending the check-in room maintenance task to the maintenance management module includes: under the condition that the project inspection result shows that the house entering is required to be maintained, the process management module creates a house entering project maintenance task and sends the maintenance task to the maintenance management module; and under the condition that the safety inspection result shows that the house entering is required to be maintained, the process management module creates a house entering safety maintenance task and sends the house entering safety maintenance task to the maintenance management module.
Optionally, before the step of creating the check-in task by the process management module is executed, the method further includes: the flow management module creates a living communication task and sends the living communication task to the living management module; and the residence management module executes the check-in communication task and returns a communication completion notice to the flow management module after the check-in communication task is completed.
Optionally, before the step of executing the process management module to create the check-in communication task, the method further includes: the process management module creates a distribution housekeeper task and sends the distribution housekeeper task to the housekeeper management module; and the manager management module executes the allocation manager task and returns a notice of completing manager allocation to the flow management module after completing the allocation manager task.
To achieve the above object, according to another aspect of the present invention, there is provided an immigration transaction apparatus.
The check-in transaction processing device of the present invention comprises: the system comprises a process management module, a maintenance management module and a service management module, wherein the process management module is used for creating a check task of a check-in house after receiving a check-in process starting request and sending the check task to the maintenance management module; the maintenance management module is used for executing the check-in task and returning a check result to the flow management module after the check-in task is finished; the process management module is also used for creating a check-in and check-out task of the check-in and check-out room and sending the check-in and check-out task to the residence management module under the condition that the check-out result shows that the check-in and check-out room does not need maintenance; the residence management module is used for executing the check-in and check-out task and returning a check-out result to the flow management module after the check-in and check-out task is finished; and the process management module is also used for creating a check-in task and sending the check-in task to the residence management module under the condition that the check-in result shows that the check-in room passes the check-in, so that the residence management module executes the check-in task.
To achieve the above object, according to still another aspect of the present invention, there is provided an electronic apparatus.
The electronic device of the present invention includes: one or more processors; and storage means for storing one or more programs; when the one or more programs are executed by the one or more processors, the one or more processors are caused to implement the check-in transaction method of the present invention.
To achieve the above object, according to still another aspect of the present invention, there is provided a computer-readable medium.
The computer readable medium of the present invention has stored thereon a computer program which, when executed by a processor, implements the check-in transaction processing method of the present invention.
One embodiment of the above invention has the following advantages or benefits: after receiving the check-in flow starting request, the flow management module creates a check-in task and sends the check-in task to the maintenance management module so as to execute the check-in task through the maintenance management module; and under the condition that the received check result shows that the check-in house does not need maintenance, the flow management module creates a check-in house acceptance task and sends the check-in house acceptance task to the residence management module so as to execute the check-in house acceptance task through the residence management module; and under the condition that the received acceptance result shows that the check-in room passes the acceptance, the process management module creates a check-in task and sends the check-in task to the living management module so as to execute the steps of checking-in task through the living management module, thereby avoiding the delay and omission of the task and improving the efficiency of the check-in transaction processing.
Further effects of the above-mentioned non-conventional alternatives will be described below in connection with the embodiments.
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The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:
FIG. 1 is a schematic diagram of the main flow of a method of check-in transaction processing according to a first embodiment of the invention;
FIG. 2 is a schematic diagram of the main flow of a method of check-in transaction processing according to a second embodiment of the invention;
FIG. 3 is a schematic diagram of the main modules of a check-in transaction apparatus according to a third embodiment of the present invention;
FIG. 4 is a schematic diagram of the main modules of a check-in transaction apparatus according to a fourth embodiment of the present invention;
FIG. 5 is an exemplary system architecture diagram in which embodiments of the present invention may be employed;
FIG. 6 is a schematic block diagram of a computer system suitable for use with the electronic device to implement an embodiment of the invention.
Detailed Description
Exemplary embodiments of the present invention are described below with reference to the accompanying drawings, in which various details of embodiments of the invention are included to assist understanding, and which are to be considered as merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
It should be noted that the embodiments and features of the embodiments may be combined with each other without conflict.
Fig. 1 is a schematic diagram of a main flow of an immigration transaction processing method according to a first embodiment of the present invention. As shown in fig. 1, the method for processing a check-in transaction according to the present invention includes:
step S101, after receiving a check-in process starting request, the process management module creates a check-in task and sends the check-in task to the maintenance management module.
In specific implementation, the check-in flow starting request can be sent to the flow management module after the user signs a check-in room selection contract, and then the check-in flow is started. The check-in procedure starting request may include parameters such as a user ID (identification).
In this step, the process management module may send the check-in task to the maintenance management module as a notification (or message). In specific implementation, the process management module can send each task to the message bus in a message mode, and then the message bus can call the interface of the corresponding module according to the event code carried in the message. Wherein, the process management module can be constructed based on a workflow engine, such as an Activiti framework. The Activiti framework is a workflow development framework based on the BPMN2.0 standard, integrates the fields of workflow design, operation, management and the like, and has the characteristics of flexibility, easiness in expansion, embeddability and the like.
And step S102, the maintenance management module executes the check-in task and returns a check result to the flow management module after the check-in task is completed.
In an optional example, the performing, by the maintenance management module, the check-in task specifically includes: the maintenance management module generates an engineering inspection work order and a safety inspection work order; pushing the engineering inspection work order to a first terminal corresponding to an engineering worker to indicate the engineering worker to carry out engineering inspection on the check-in room; the safety inspection work order is pushed to a second terminal corresponding to the security protection personnel to indicate the security protection personnel to carry out safety inspection on the entering house; and confirming the completion of the check-in task after receiving the work order completion information submitted by the first terminal and the second terminal. After that, the maintenance management module may send a message that the check-in check is completed to the process management module, and may carry the check result in the message.
And S103, under the condition that the check result shows that the check-in room does not need maintenance, the process management module creates a check-in room acceptance task and sends the check-in room acceptance task to the residence management module.
In this step, the process management module may send the check-in task to the occupancy management module in a notification manner.
And step S104, the housing management module executes the check-in and check-out task, and returns a check-in result to the flow management module after the check-in and check-out task is completed.
In one optional example, the occupancy management module performing the check-in task comprises: the residence management module creates a house-entering acceptance work order and pushes the house-entering acceptance work order to a third terminal corresponding to the housekeeper; and confirming that the check-in task of the living room is finished after the work order completion information submitted by the third terminal is received. Thereafter, the residence management module may send a message to the process management module that the check-in of the living room has been completed, and may carry the check-in result in the message.
And S105, under the condition that the check-in result shows that the check-in room passes the check-in, the process management module creates a check-in task and sends the check-in task to the living management module so as to execute the check-in task through the living management module.
In this step, the process management module may send the check-in task to the occupancy management module in a notification manner. After receiving the check-in task, the residence management module can change the house state of the house, change the state of the user waiting for check-in, and return a notice of completion of check-in transaction to the terminal where the user is located, and then can end the whole check-in process.
Further, the method of the embodiment of the present invention may further include the steps of: and the flow management module records information such as execution results of all tasks in the check-in transaction processing flow. Through the step, the check-in transaction processing flow is convenient to manage.
In the embodiment of the invention, the check-in transaction processing flow is realized through the steps. Compared with the prior art, all the service modules in the check-in transaction processing flow are linked through the flow management module, and all the flow nodes are connected in series in a mode that the flow management module automatically sends tasks to all the service modules, so that delay and omission of the tasks in the check-in flow can be avoided, and the check-in transaction processing efficiency is improved.
Fig. 2 is a schematic diagram of the main flow of an immigration transaction processing method according to a second embodiment of the present invention. As shown in fig. 2, the method for processing a check-in transaction according to the embodiment of the present invention includes:
step S201, the process management module starts a check-in process.
In specific implementation, the check-in process starting request can be sent to the process management module after the user signs a check-in house-selection contract, so that the process management module starts the check-in process. The check-in procedure starting request may include parameters such as a user ID (identification).
Step S202, the process management module creates a check-in communication task and sends the check-in communication task to the residence management module.
In this step, the process management module may send the check-in communication task to the occupancy management module in the form of a notification (or message). In specific implementation, the process management module can send each task to the message bus in a message mode, and then the message bus can call the interface of the corresponding module according to the event code carried in the message. Wherein, the process management module can be constructed based on a workflow engine, such as an Activiti framework. The Activiti framework is a workflow development framework based on the BPMN2.0 standard, integrates the fields of workflow design, operation, management and the like, and has the characteristics of flexibility, easiness in expansion, embeddability and the like.
Further, before the step of executing the process management module to create the check-in communication task, the method of the embodiment of the present invention further includes the following steps: the process management module creates a distribution housekeeper task and sends the distribution housekeeper task to the housekeeper management module; and the manager management module executes the allocation manager task and returns a notice of completing manager allocation to the flow management module after completing the allocation manager task.
In one optional example, the assigning a housekeeping task performed by a housekeeping module may comprise: the manager management module generates a distribution manager work order and sends the distribution manager work order to a fourth terminal corresponding to the manager to prompt the manager to distribute the manager for the user to be checked; and after receiving the work order completion information returned by the fourth terminal, confirming that the assignment housekeeper task is completed.
In step S203, the residence management module executes the check-in communication task, and returns a notification of completing communication to the process management module after completing the check-in communication task.
In one optional example, the occupancy management module performing the check-in communication task comprises: the residence management module generates a residence communication work order and pushes the residence communication work order to a fifth terminal corresponding to the housekeeper to prompt the housekeeper to communicate with the user waiting for residence and store the residence communication record. After the communication task is finished, the residence management module returns a notice of finishing communication to the process management module.
Step S204, after receiving the notification of finishing the communication, the process management module creates a checking task of entering the house and a cleaning task of entering the house, sends the checking task of entering the house to the maintenance management module and sends the cleaning task of entering the house to the resident cleaning module. After that, step S205 and step S206 may be performed.
In this step, the process management module may transmit the check-in task to the maintenance management module in the form of a notification (or message), and transmit the house-in cleaning task to the resident cleaning module in the form of a notification (or message).
And S205, the maintenance management module executes the check-in task and returns a check result to the flow management module after the check-in task is finished. After step S205, step S207 may be performed.
In an alternative example, the service management module performing the check-in task includes: the maintenance management module generates an engineering inspection work order and a safety inspection work order; pushing the engineering inspection work order to a first terminal corresponding to an engineering worker to indicate the engineering worker to carry out engineering inspection on the check-in room; the safety inspection work order is pushed to a second terminal corresponding to the security protection personnel to indicate the security protection personnel to carry out safety inspection on the entering house; and confirming the completion of the check-in task after receiving the work order completion information submitted by the first terminal and the second terminal. After that, the maintenance management module may send a message that the check-in check is completed to the process management module, and may carry the check result in the message.
And step S206, the resident cleaning module executes the house-entering cleaning task and returns a cleaning completion notice to the flow management module after the house-entering cleaning task is completed.
In one optional example, the resident cleaning module performing the in-house cleaning task includes: the resident cleaning module generates a cleaning work order and sends the cleaning work order to a third terminal corresponding to a cleaning worker; and confirming that the cleaning task of entering the house is finished after receiving the cleaning work order completion information submitted by the third terminal. Thereafter, the resident cleaning module may return a notification of completion of cleaning to the process management module.
Step S207, the process management module receives the inspection result and judges whether maintenance is needed according to the inspection result. In case the inspection result indicates that maintenance is required, performing step S208; in case that the inspection result indicates that the maintenance is not required and the notice of completion of the cleaning is received, step S210 is performed.
Wherein the inspection result comprises: the project inspection result of entering the housing and the safety inspection result of entering the housing.
And S208, the process management module creates a check-in maintenance task and sends the check-in maintenance task to the maintenance management module. After step S208, step S209 may be performed.
In an alternative example, the process management module creating and sending the check-in maintenance task to the maintenance management module includes: under the condition that the project inspection result shows that the house entering is required to be maintained, the process management module creates a house entering project maintenance task and sends the maintenance task to the maintenance management module; and under the condition that the safety inspection result shows that the house entering is required to be maintained, the process management module creates a house entering safety maintenance task and sends the house entering safety maintenance task to the maintenance management module.
And S209, the maintenance management module executes the house-entering maintenance task and returns a notice of completing the maintenance to the flow management module after the house-entering maintenance task is completed.
In an optional example, the in-house maintenance task is specifically an in-house engineering maintenance task. In this alternative example, the performing the check-in service task by the service management module includes: after receiving the house-entering engineering maintenance task sent by the flow management module, the maintenance management module generates an engineering maintenance work order, sends the engineering maintenance work order to a sixth terminal corresponding to a maintenance worker, receives information of completing the engineering maintenance work order returned by the sixth terminal, and confirms that the house-entering maintenance task is completed.
In another alternative example, the check-in maintenance task is specifically a check-in safety maintenance task. In this alternative example, the performing the check-in service task by the service management module includes: after receiving the check-in safety maintenance task sent by the flow management module, the maintenance management module generates a safety maintenance work order, sends the safety maintenance work order to a sixth terminal corresponding to a maintenance worker, receives information of completing the safety maintenance work order returned by the sixth terminal, and confirms that the check-in maintenance task is completed.
And step S210, the process management module creates a check-in task and sends the check-in task to the residence management module.
In this step, the process management module may send the check-in task to the occupancy management module in a notification manner.
And S211, the residence management module executes the check-in task and returns a check-in result to the flow management module after the residence check-in task is completed.
In one optional example, the occupancy management module performing the check-in task comprises: the residence management module creates a house-entering acceptance work order and pushes the house-entering acceptance work order to a third terminal corresponding to the housekeeper; and confirming that the check-in task of the living room is finished after the work order completion information submitted by the third terminal is received. Thereafter, the residence management module may send a message to the process management module that the check-in of the living room has been completed, and may carry the check-in result in the message. When the system is implemented specifically, after receiving the check and acceptance work order of the house to be checked, a housekeeper mainly checks and accepts whether the engineering condition, the safety condition and the cleaning condition of the house to be checked by a user are qualified or not. And if the engineering condition, the safety condition and the cleaning condition of the house to be checked by the user are all qualified, the acceptance is passed, otherwise, the acceptance is not passed.
Step S212, the process management module receives the acceptance result and judges whether the acceptance passes or not according to the acceptance result. In the case that the acceptance result indicates that the acceptance passes, step S213 is performed; if the acceptance result shows that the cleaning is not qualified, executing the step S215; in the case where the acceptance result indicates that the maintenance is not qualified, step S217 is performed.
And step S213, the process management module creates a check-in task and sends the check-in task to the residence management module. After step S213, step S214 is executed.
In this step, the process management module may send the check-in task to the occupancy management module in a notification manner.
And step S214, the residence management module executes the check-in task.
In this step, after receiving the check-in task, the residence management module may change the state of the house, change the state of the user waiting for check-in, and return a notification of completion of check-in transaction to the terminal where the user is located, and then may end the entire check-in process.
Step S215, the process management module creates an acceptance cleaning task and sends the acceptance cleaning task to the resident cleaning module. After step S215, step S216 is executed.
And step S216, the resident cleaning module executes the checking and accepting cleaning task and returns a notice of completing checking and accepting cleaning to the flow management module after the checking and accepting cleaning task is completed.
In one optional example, the resident cleaning module performing an acceptance cleaning task comprises: the resident cleaning module generates a new cleaning work order and sends the new cleaning work order to a third terminal corresponding to the cleaning personnel to indicate the cleaning personnel to carry out secondary cleaning aiming at the room to be checked and accepted; and confirming to complete the acceptance cleaning task after receiving the cleaning work order completion information submitted by the third terminal. Thereafter, the resident cleaning module may return a notification of completion of cleaning to the process management module.
And S217, the process management module creates an acceptance maintenance task and sends the acceptance maintenance task to the maintenance management module. After step S217, step S218 may be performed.
Step S218, the maintenance management module executes the inspection and acceptance maintenance task, and returns a notification of completing the inspection and acceptance maintenance to the process management module after completing the inspection and acceptance maintenance task.
In the embodiment of the invention, the check-in transaction processing flow is realized through the steps. Compared with the prior art, all the service modules in the check-in transaction processing flow are linked through the flow management module, and all the flow nodes are connected in series in a mode that the flow management module automatically sends tasks to all the service modules, so that delay and omission of the tasks in the check-in flow can be avoided, the check-in transaction processing efficiency is improved, and the check-in experience of a user is improved. In addition, from the system perspective, each service module related to the transaction processing flow is connected in series through the flow management module, the cohesion of each service module is improved, the original mode that one module calls the other module is changed, the content of each service module which only needs to execute the service of the service module is changed, the cross and the coupling among the service logics of each service module are reduced, and the follow-up system maintenance is facilitated.
Fig. 3 is a schematic diagram of main blocks of a check-in transaction apparatus according to a third embodiment of the present invention. As shown in fig. 3, the check-in transaction processing apparatus 300 according to the embodiment of the present invention includes: a flow management module 301, a maintenance management module 302 and a residence management module 303.
The process management module 301 is configured to create a check-in task after receiving the check-in process starting request, and send the check-in task to the maintenance management module 302.
In specific implementation, the check-in flow starting request can be sent to the flow management module after the user signs a check-in room selection contract, and then the check-in flow is started. The check-in procedure starting request may include parameters such as a user ID (identification).
For example, the process management module may send the check-in task to the maintenance management module as a notification (or message). In specific implementation, the process management module can send each task to the message bus in a message mode, and then the message bus can call the interface of the corresponding module according to the event code carried in the message. Wherein, the process management module can be constructed based on a workflow engine, such as an Activiti framework. The Activiti framework is a workflow development framework based on the BPMN2.0 standard, integrates the fields of workflow design, operation, management and the like, and has the characteristics of flexibility, easiness in expansion, embeddability and the like.
And the maintenance management module 302 is configured to execute the check-in task and return a check result to the flow management module 301 after the check-in task is completed.
In an alternative example, the performing of the check-in task by the maintenance management module 302 specifically includes: the maintenance management module 302 generates an engineering inspection work order and a safety inspection work order; pushing the engineering inspection work order to a first terminal corresponding to an engineering worker to indicate the engineering worker to carry out engineering inspection on the check-in room; the safety inspection work order is pushed to a second terminal corresponding to the security protection personnel to indicate the security protection personnel to carry out safety inspection on the entering house; and confirming the completion of the check-in task after receiving the work order completion information submitted by the first terminal and the second terminal. Thereafter, the maintenance management module 302 may send a message to the process management module that the check-in check-out has been completed, and may carry the check-out result in the message.
The process management module 301 is further configured to create a check-in task for the check-in room and send the check-in task to the residence management module 303 when the check-out result indicates that the check-in room does not need maintenance.
For example, the process management module 301 may send the check-in task to the occupancy management module in a notification manner.
And the residence management module 303 is configured to execute the check-in task and return a check-in result to the flow management module 301 after the check-in task is completed.
In an alternative example, the occupancy management module 303 performing the check-in task comprises: the housing management module 303 creates a housing check and acceptance work order and pushes the housing check and acceptance work order to a third terminal corresponding to the housekeeper; and confirming that the check-in task of the living room is finished after the work order completion information submitted by the third terminal is received. Thereafter, the occupancy management module 303 may send a message to the process management module 301 that the check-in of the living room has been completed, and may carry the check-in result in the message.
The process management module 301 is further configured to create a check-in task and send the check-in task to the occupancy management module 303 when the check-in result indicates that the check-in room passes the check-in, so that the occupancy management module 303 executes the check-in task.
For example, the process management module 301 may send the check-in task to the occupancy management module in a notification manner. After receiving the check-in task, the occupancy management module 303 may change the room status of the check-in room, change the status of the user waiting for check-in, and return a notification of completion of check-in transaction to the terminal where the user is located, and then may end the entire check-in process.
In the embodiment of the invention, the check-in transaction processing flow is realized through the device. Compared with the prior art, all the service modules in the check-in transaction processing flow are linked through the flow management module, and all the flow nodes are connected in series in a mode that the flow management module automatically sends tasks to all the service modules, so that delay and omission of the tasks in the check-in flow can be avoided, the check-in transaction processing efficiency is improved, and the check-in experience of a user is improved.
Fig. 4 is a schematic diagram of main blocks of a check-in transaction apparatus according to a fourth embodiment of the present invention. As shown in fig. 4, the apparatus 400 for processing a check-in transaction according to an embodiment of the present invention includes: a flow management module 401, a maintenance management module 402, a residence management module 403 and a resident cleaning module 404.
The process management module 401 is configured to create a check-in communication task after receiving the check-in process starting request, and send the check-in communication task to the residence management module 403.
For example, the process management module 401 may send the check-in communication task to the occupancy management module 403 in the form of a notification (or message). In specific implementation, the process management module can send each task to the message bus in a message mode, and then the message bus can call the interface of the corresponding module according to the event code carried in the message. Wherein, the process management module can be constructed based on a workflow engine, such as an Activiti framework. The Activiti framework is a workflow development framework based on the BPMN2.0 standard, integrates the fields of workflow design, operation, management and the like, and has the characteristics of flexibility, easiness in expansion, embeddability and the like.
Further, before the process management module creates the check-in communication task, the process management module 401 may be further configured to create an allocation housekeeping task, and send the allocation housekeeping task to the housekeeping management module, so that the allocation housekeeping task is executed by the housekeeping management module. In specific implementation, the manager management module returns a notification of completing the manager distribution to the process management module after completing the task of distributing the managers. After receiving the notification of completing housekeeping allocation, the process management module 401 may create a communication task for check-in.
The residence management module 403 is configured to execute the check-in communication task, and after the check-in communication task is completed, return a notification of completing communication to the process management module 401.
In an alternative example, the occupancy management module 403 performs the check-in communication task including: the residence management module 403 generates a residence communication work order, and pushes the residence communication work order to the fifth terminal corresponding to the housekeeper, so as to prompt the housekeeper to communicate with the user waiting for residence, and store the residence communication record. After completing the check-in communication task, the residence management module 403 returns a notification of completion of communication to the process management module 401.
The process management module 401 is further configured to create a house-entering inspection task and a house-entering cleaning task after receiving the notification of completing the communication, send the house-entering inspection task to the maintenance management module 402, and send the house-entering cleaning task to the resident cleaning module 404.
And the maintenance management module 402 is configured to execute the check-in task and return a check result to the flow management module after the check-in task is completed.
In an alternative example, service management module 402 performs check-in tasks including: the maintenance management module 402 generates an engineering inspection work order and a safety inspection work order; pushing the engineering inspection work order to a first terminal corresponding to an engineering worker to indicate the engineering worker to carry out engineering inspection on the check-in room; the safety inspection work order is pushed to a second terminal corresponding to the security protection personnel to indicate the security protection personnel to carry out safety inspection on the entering house; and confirming the completion of the check-in task after receiving the work order completion information submitted by the first terminal and the second terminal. Thereafter, the maintenance management module 402 may send a message to the process management module 401 that the check-in check-out has been completed, and may carry the check-out result in the message.
And the resident cleaning module 404 is used for executing the house-entering cleaning task and returning a cleaning completion notice to the flow management module after the house-entering cleaning task is completed.
In one optional example, the resident cleaning module 404 performs the in-house cleaning tasks including: the resident cleaning module 404 generates a cleaning work order and sends the cleaning work order to a third terminal corresponding to the cleaning personnel; and confirming that the cleaning task of entering the house is finished after receiving the cleaning work order completion information submitted by the third terminal. Thereafter, the resident cleaning module 404 may return a notification of completion of cleaning to the flow management module 401.
The flow management module 401 is further configured to receive an inspection result returned by the maintenance management module 402, and determine whether the incoming housing needs to be maintained according to the inspection result; and, in case that the check result indicates that the check-in room needs to be maintained, the process management module 401 is further configured to create a check-in room maintenance task and send it to the maintenance management module 402. The maintenance management module 402 is further configured to execute the check-in maintenance task, and return a notification of completing the maintenance to the process management module 401 after completing the check-in maintenance task.
In an alternative example, the process management module 401 creating and sending the check-in maintenance task to the maintenance management module 402 includes: under the condition that the project inspection result shows that the in-house project needs to be maintained, the process management module 401 creates a in-house project maintenance task and sends the in-house project maintenance task to the maintenance management module 402; in the case that the security check result indicates that the check-in room needs to be maintained, the process management module 401 creates a check-in room security maintenance task and sends the task to the maintenance management module 402.
The process management module 401 is further configured to create a check-in task for the living room and send the check-in task to the living management module 403 when the notification of completing the maintenance task is received and the notification of completing the cleaning is received, or when the inspection result indicates that the living room does not need to be maintained and the notification of completing the cleaning is received.
The residence management module 403 is further configured to execute the check-in task, and return a check-in result to the flow management module 401 after the check-in task is completed.
In an alternative example, the occupancy management module 403 performs the check-in task including: the residence management module 403 creates a check-in work order and pushes the check-in work order to a third terminal corresponding to the housekeeper; and confirming that the check-in task of the living room is finished after the work order completion information submitted by the third terminal is received. Thereafter, the occupancy management module 403 may send a message to the process management module 401 that the check-in of the living room has been completed, and may carry the check-in result in the message. When the system is implemented specifically, after receiving the check and acceptance work order of the house to be checked, a housekeeper mainly checks and accepts whether the engineering condition, the safety condition and the cleaning condition of the house to be checked by a user are qualified or not. And if the engineering condition, the safety condition and the cleaning condition of the house to be checked by the user are all qualified, the acceptance is passed, otherwise, the acceptance is not passed.
The flow management module 401 is further configured to receive an acceptance result, and determine whether the acceptance passes according to the acceptance result; in the case that the acceptance result indicates that the acceptance passes, the flow management module 401 is further configured to create a check-in task and send it to the living management module 403, so as to execute the check-in task through the living management module. In specific implementation, after receiving the check-in task, the residence management module can change the house state of the house, change the state of the user waiting to check in, and return a notice of completion of check-in transaction to the terminal where the user is located, and then can end the whole check-in process.
The process management module 401 is further configured to create an acceptance cleaning task and send the acceptance cleaning task to the resident cleaning module 404 when the acceptance result indicates that the maintenance is qualified and the cleaning is not qualified, so as to instruct the cleaning personnel to perform secondary cleaning on the room to be entered through the resident cleaning module. After the resident cleaning module 404 completes the inspection and acceptance cleaning task, the process management module returns a notification of completing the inspection and acceptance cleaning. Thereafter, the process management module may again create an immigration acceptance task.
The process management module 401 is further configured to create an acceptance maintenance task and send the acceptance maintenance task to the maintenance management module when the acceptance result indicates that the cleaning is qualified and the maintenance is unqualified, so as to instruct maintenance personnel to maintain the house to be entered through the maintenance management module 402. After the service management module 402 completes the acceptance service task, a notification of completion of the acceptance service is returned to the process management module. Thereafter, the process management module may again create an immigration acceptance task.
In the embodiment of the invention, the check-in transaction processing flow is realized through the device. Compared with the prior art, all the service modules in the check-in transaction processing flow are linked through the flow management module, and all the flow nodes are connected in series in a mode that the flow management module automatically sends tasks to all the service modules, so that delay and omission of the tasks in the check-in flow can be avoided, the check-in transaction processing efficiency is improved, and the check-in experience of a user is improved. In addition, from the system perspective, each service module related to the transaction processing flow is connected in series through the flow management module, the cohesion of each service module is improved, the original mode that one module calls the other module is changed, the content of each service module which only needs to execute the service of the service module is changed, the cross and the coupling among the service logics of each service module are reduced, and the follow-up system maintenance is facilitated.
Fig. 5 illustrates an exemplary system architecture 500 of an inbound transaction method or inbound transaction device to which embodiments of the invention may be applied.
As shown in fig. 5, the system architecture 500 may include terminal devices 501, 502, 503, a network 504, and a server 505. The network 504 serves to provide a medium for communication links between the terminal devices 501, 502, 503 and the server 505. Network 504 may include various connection types, such as wired, wireless communication links, or fiber optic cables, to name a few.
The user may use the terminal devices 501, 502, 503 to interact with a server 505 over a network 504 to receive or send messages or the like. The terminal devices 501, 502, 503 may have various communication client applications installed thereon, such as an endowment sales application, a shopping application, a web browser application, a search application, an instant messaging tool, a mailbox client, social platform software, and the like.
The terminal devices 501, 502, 503 may be various electronic devices having a display screen and supporting web browsing, including but not limited to smart phones, tablet computers, laptop portable computers, desktop computers, and the like.
The server 505 may be a server that provides various services, such as a background management server that provides support for an aged care sales website or APP that a user browses using the terminal devices 501, 502, 503. The background management server may analyze and otherwise process the received data such as the check-in request, and feed back a processing result (for example, a check-in transaction completion notification and the like) to the terminal device.
It should be noted that the holding transaction processing method provided by the embodiment of the present invention is generally executed by the server 505, and accordingly, the holding transaction processing apparatus is generally disposed in the server 505.
It should be understood that the number of terminal devices, networks, and servers in fig. 5 is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for implementation.
Referring now to FIG. 6, shown is a block diagram of a computer system 600 suitable for use with the electronic device implementing an embodiment of the present invention. The computer system illustrated in FIG. 6 is only one example and should not impose any limitations on the scope of use or functionality of embodiments of the invention.
As shown in fig. 6, the computer system 600 includes a Central Processing Unit (CPU)601 that can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM)602 or a program loaded from a storage section 608 into a Random Access Memory (RAM) 603. In the RAM 603, various programs and data necessary for the operation of the system 600 are also stored. The CPU 601, ROM 602, and RAM 603 are connected to each other via a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.
The following components are connected to the I/O interface 605: an input portion 606 including a keyboard, a mouse, and the like; an output portion 607 including a display such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker; a storage section 608 including a hard disk and the like; and a communication section 609 including a network interface card such as a LAN card, a modem, or the like. The communication section 609 performs communication processing via a network such as the internet. The driver 610 is also connected to the I/O interface 605 as needed. A removable medium 611 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 610 as necessary, so that a computer program read out therefrom is mounted in the storage section 608 as necessary.
In particular, according to the embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 609, and/or installed from the removable medium 611. The computer program performs the above-described functions defined in the system of the present invention when executed by the Central Processing Unit (CPU) 601.
It should be noted that the computer readable medium shown in the present invention can be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present invention, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present invention, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The modules described in the embodiments of the present invention may be implemented by software or hardware. The described modules may also be provided in a processor, which may be described as: a processor comprises a process management module, a maintenance management module and a residence management module. The names of the modules do not limit the modules themselves in some cases, and for example, the process management module may also be described as a "module for managing a process".
As another aspect, the present invention also provides a computer-readable medium that may be contained in the apparatus described in the above embodiments; or may be separate and not incorporated into the device. The computer readable medium carries one or more programs which, when executed by a device, cause the device to perform the following: after receiving the check-in flow starting request, the flow management module creates a check-in task and sends the check-in task to the maintenance management module; the maintenance management module executes the check-in task and returns a check result to the flow management module after the check-in task is finished; under the condition that the check result shows that the check-in room does not need maintenance, the flow management module creates a check-in room acceptance task and sends the check-in room acceptance task to the living management module; the residence management module executes the check-in task of the check-in room and returns a check-in result to the flow management module after the check-in task of the check-in room is completed; and under the condition that the check-in result shows that the check-in room passes the check-in, the flow management module creates a check-in task and sends the check-in task to the living management module so as to execute the check-in task through the living management module.
The above-described embodiments should not be construed as limiting the scope of the invention. Those skilled in the art will appreciate that various modifications, combinations, sub-combinations, and substitutions can occur, depending on design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. A method of immigration transaction processing, the method comprising:
after receiving the check-in flow starting request, the flow management module creates a check-in task and sends the check-in task to the maintenance management module;
the maintenance management module executes the check-in task and returns a check result to the flow management module after the check-in task is finished;
under the condition that the check result shows that the check-in room does not need maintenance, the flow management module creates a check-in room acceptance task and sends the check-in room acceptance task to the living management module;
the residence management module executes the check-in task of the check-in room and returns a check-in result to the flow management module after the check-in task of the check-in room is completed;
and under the condition that the check-in result shows that the check-in room passes the check-in, the flow management module creates a check-in task and sends the check-in task to the living management module so as to execute the check-in task through the living management module.
2. The method of claim 1, further comprising:
under the condition that the check result shows that the check-in house needs to be maintained, the process management module creates a check-in house maintenance task and sends the check-in house maintenance task to the maintenance management module;
the maintenance management module executes the check-in maintenance task and returns a notice of completing maintenance to the flow management module after the check-in maintenance task is completed;
and after receiving the notice of finishing the maintenance task, the flow management module creates a check-in task for the living room and sends the check-in task to the living management module.
3. The method of claim 2, wherein prior to the step of executing the process management module to create the check-in task, the method further comprises:
the flow management module creates a house-entering cleaning task and sends the house-entering cleaning task to the resident cleaning module; the resident cleaning module executes the house-entering cleaning task and returns a notice of cleaning completion to the flow management module after the house-entering cleaning task is completed.
4. The method of claim 2, wherein the service management module performing the check-in task comprises:
the maintenance management module generates an engineering inspection work order and a safety inspection work order, pushes the engineering inspection work order to a first terminal corresponding to engineering personnel and pushes the safety inspection work order to a second terminal corresponding to security personnel; and after receiving the work order completion information submitted by the first terminal and the second terminal, confirming that the check-in task is completed.
5. The method of claim 4, wherein in the case that the check result indicates that the check-in room needs to be maintained, the process management module creates a check-in room maintenance task and sends the check-in room maintenance task to the maintenance management module comprises:
under the condition that the project inspection result shows that the house entering is required to be maintained, the process management module creates a house entering project maintenance task and sends the maintenance task to the maintenance management module; and under the condition that the safety inspection result shows that the house entering is required to be maintained, the process management module creates a house entering safety maintenance task and sends the house entering safety maintenance task to the maintenance management module.
6. The method of claim 1, wherein prior to the step of executing the process management module to create an incoming check-in task, the method further comprises:
the flow management module creates a living communication task and sends the living communication task to the living management module; and the residence management module executes the check-in communication task and returns a communication completion notice to the flow management module after the check-in communication task is completed.
7. The method of claim 6, wherein prior to the step of executing the process management module to create a check-in communication task, the method further comprises:
the process management module creates a distribution housekeeper task and sends the distribution housekeeper task to the housekeeper management module; and the manager management module executes the allocation manager task and returns a notice of completing manager allocation to the flow management module after completing the allocation manager task.
8. An apparatus for check-in transaction, the apparatus comprising:
the system comprises a process management module, a maintenance management module and a service management module, wherein the process management module is used for creating a check task of a check-in house after receiving a check-in process starting request and sending the check task to the maintenance management module;
the maintenance management module is used for executing the check-in task and returning a check result to the flow management module after the check-in task is finished;
the process management module is also used for creating a check-in and check-out task of the check-in and check-out room and sending the check-in and check-out task to the residence management module under the condition that the check-out result shows that the check-in and check-out room does not need maintenance;
the residence management module is used for executing the check-in and check-out task and returning a check-out result to the flow management module after the check-in and check-out task is finished;
and the process management module is also used for creating a check-in task and sending the check-in task to the residence management module under the condition that the check-in result shows that the check-in room passes the check-in, so that the residence management module executes the check-in task.
9. An electronic device, comprising:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-7.
10. A computer-readable medium, on which a computer program is stored, which program, when being executed by a processor, is adapted to carry out the method of any one of claims 1 to 7.
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