CN111092998A - Telephone emergency calling method, system and storage medium - Google Patents
Telephone emergency calling method, system and storage medium Download PDFInfo
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- CN111092998A CN111092998A CN202010107161.6A CN202010107161A CN111092998A CN 111092998 A CN111092998 A CN 111092998A CN 202010107161 A CN202010107161 A CN 202010107161A CN 111092998 A CN111092998 A CN 111092998A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42187—Lines and connections with preferential service
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
Abstract
The invention discloses a telephone emergency call method, a system and a storage medium, wherein the method comprises the steps that when a voice gateway receives dialing requests of a plurality of callers, called numbers corresponding to the callers are obtained; determining a dialing scheme corresponding to each called number according to each dialing scheme in a preset dialing scheme library; and aiming at each dialing plan determined by each called number, when the dialing plan belongs to an emergency dialing plan, immediately initiating a call of the called number. The invention aims to preferentially realize the calling of the emergency number when the dialing schemes accorded with a plurality of called numbers simultaneously belong to an emergency dialing scheme and a common dialing scheme, thereby improving the user experience, avoiding the user loss and bringing convenience to the user.
Description
Technical Field
The invention relates to the technical field of voice communication, in particular to a telephone emergency call method, a telephone emergency call system and a storage medium.
Background
DigitMap is a dialling plan that exists within the media gateway for detecting and reporting dialling events for the terminal. When the called number we dial conforms to one of the dialing schemes defined by DigitMap, the media gateway sends the called number to the core network. If the called number dialed by the calling party does not conform to any dialing scheme defined by DigitMap, the media gateway will directly release the call and send the related prompt tone to the calling party.
In the prior art, when a network is in a congested state, when a plurality of people dial calls at the same time, call failure is easily caused, and because the voice gateway cannot distinguish which numbers are emergency numbers, if 110 is dialed, the emergency numbers cannot be called preferentially, so that the emergency numbers are missed, serious consequences are caused, and user experience is low.
Accordingly, there is still a need for development and improvement of the prior art.
Disclosure of Invention
Based on this, it is necessary to provide a telephone emergency call method, system and storage medium aiming at the technical problems in the prior art that an emergency call is missed and user experience is low due to the fact that a call cannot be made according to the emergency degree of a called number, and aiming at the problem that a dialing scheme corresponding to a plurality of called numbers simultaneously belongs to an emergency dialing scheme and a common dialing scheme, a calling call of the called number corresponding to the emergency dialing scheme is preferentially initiated, the call of the emergency number is preferentially realized, user experience is improved, user loss is avoided, and convenience is brought to a user.
In order to achieve the purpose, the invention adopts the following technical scheme:
a telephone emergency call method, the telephone emergency call method comprising the steps of:
when the voice gateway receives dialing requests of a plurality of callers, a called number corresponding to each caller is obtained;
determining a dialing scheme corresponding to each called number according to each dialing scheme in a preset dialing scheme library;
and aiming at each dialing plan determined by each called number, when the dialing plan belongs to an emergency dialing plan, immediately initiating a call of the called number.
The telephone emergency call method further comprises the following steps:
and aiming at each dialing scheme corresponding to each called number, when the dialing scheme does not belong to the emergency dialing scheme, busy tones are played to the calling party corresponding to each called number.
The telephone emergency call method, wherein when the voice gateway receives the dialing request of a plurality of callers, before acquiring the called number corresponding to each caller comprises:
the method comprises the steps of configuring a plurality of dialing schemes in advance and storing the dialing schemes in a dialing scheme library, wherein the dialing schemes configure called number calling rules which can be called successfully by a calling party, the dialing scheme library comprises an emergency dialing scheme and a common dialing scheme, and the emergency dialing scheme comprises an emergency dialing identifier.
The method for telephone emergency calling, wherein the step of determining the dialing plan corresponding to each called number according to each dialing plan in the preset dialing plan library specifically comprises the following steps:
acquiring all configured dialing schemes in the dialing scheme library and a called number calling rule configured by each dialing scheme;
aiming at each called number in the obtained called numbers, judging whether the called number accords with a called number calling rule configured by any one dialing scheme in the dialing scheme library;
if the called number conforms to the called number calling rule configured by one of the dialing schemes in the dialing scheme library, continuously judging whether the dialing scheme determined by the called number belongs to an emergency dialing scheme;
if the called number does not accord with the called number calling rules configured by all the dialing schemes in the dialing scheme library, sending a calling failure prompt tone to the calling party corresponding to the called number.
The method for telephone emergency calling, wherein the step of continuously judging whether the dialing plan determined by the called number belongs to the emergency dialing plan specifically comprises the following steps:
acquiring a dialing scheme determined by the called number and a called number rule configured by the dialing scheme;
analyzing the called number rule, and judging whether the analyzed called number rule contains an emergency dialing identifier or not;
when the analyzed called number rule contains an emergency dialing identifier, the dialing scheme determined by the called number belongs to an emergency dialing scheme;
and when the analyzed called number rule does not contain an emergency dialing identifier, determining that the dialing scheme determined by the called number belongs to a common dialing scheme.
In the telephone emergency call method, when the dialing schemes determined by all the called numbers simultaneously have an emergency dialing scheme and a common dialing scheme, a calling call belonging to the called number corresponding to the emergency dialing scheme is initiated preferentially.
The method for telephone emergency calling, wherein when the voice gateway receives the dialing request of a plurality of callers, before obtaining the called number corresponding to each caller, further comprises:
and a plurality of dialing schemes are configured in advance and stored in the dialing scheme library, and the urgency degree of each configured dialing scheme is graded.
The emergency call method for the telephone, wherein each dialing plan determined for each called number, when the dialing plan belongs to an emergency dialing plan, immediately initiating a call of the called number comprises the following steps:
and when the network state of the voice gateway is in a congestion state, releasing a plurality of busy callers to be used as the caller call of the called number corresponding to the emergency dialing scheme.
The invention also provides a telephone emergency call system, which comprises calling equipment, a voice gateway, upper-layer equipment and called equipment which are connected in sequence, wherein the voice gateway and the upper-layer equipment are connected through a network, and the telephone emergency call system is used for realizing the steps in the telephone emergency call method.
The present invention also provides a computer readable storage medium having one or more programs stored thereon which are executable by one or more processors to implement the steps in the telephone emergency call method described above.
Has the advantages that:
compared with the prior art, the method, the system and the storage medium for the telephone emergency call provided by the invention comprise the steps that when a voice gateway receives dialing requests of a plurality of callers, called numbers corresponding to the callers are obtained; determining a dialing scheme corresponding to each called number according to a preset dialing scheme; and when the dialing scheme corresponding to the called number is an emergency dialing scheme, immediately initiating the called call corresponding to the called number. The invention aims to solve the problem that the dialing schemes accorded with a plurality of called numbers simultaneously belong to an emergency dialing scheme and a common dialing scheme, so that the calling of the called number corresponding to the emergency dialing scheme is preferentially initiated, the calling of the emergency number is preferentially realized, the user experience is improved, the user loss is avoided, and convenience is brought to the user.
Drawings
Fig. 1 is a flowchart of a telephone emergency call method according to the present invention.
FIG. 2 is a schematic diagram of the system of the present invention.
Fig. 3 is a functional block diagram of the system of the present invention.
Detailed Description
In order to make the objects, technical solutions and effects of the present invention clearer and clearer, the present invention is further described in detail below with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
Referring to fig. 1, fig. 1 is a flowchart of a telephone emergency call method according to the present invention, it should be noted that the telephone emergency call method according to the embodiment of the present invention is not limited to the steps and the sequence in the flowchart shown in fig. 1, and the steps in the flowchart may be added, removed, or changed according to different requirements.
It should be noted that a Session mechanism is established by SIP (Session Initiation Protocol), and the call is completed. The calling specific process is that a calling device is off-hook, a dialing request is sent to a voice gateway connected with a calling device network, the voice gateway receives the dialing request, a called number is received through a digitMap rule, when the called number is matched with the digitMap and the collection is completed, the voice gateway sends a call to an upper layer device connected with the voice gateway network, namely a core network such as an IP-PBX (IP-PBX), the call carries the called number, the upper layer device receives and analyzes the call, and the called number is called, so that the call is completed.
As shown in fig. 1, the emergency call method of the telephone provided by the present invention comprises the following steps:
and S10, when the voice gateway receives the dialing requests of a plurality of callers, acquiring the called numbers corresponding to the callers.
That is, before step S10, the DigitMap rule is configured in advance for realizing the call connection. Specifically, a plurality of dialing schemes are configured in advance in the voice gateway and stored in the dialing scheme library, and the dialing schemes configure called number calling rules that a calling party can successfully call, that is, each dialing scheme defines a calling rule, that is, a DigitMap rule. The called number comprises an emergency calling number and a common calling number, and the calling of the emergency calling number is preferably initiated.
In the embodiment of the invention, two different modes are adopted to configure the dialing scheme so as to distinguish whether the called number is an emergency calling number or a common calling number:
firstly, an emergency dialing scheme and a common dialing scheme are distinguished by using a unique identifier, namely, a called number corresponding to the unique identifier is an emergency call number, namely, in the mode, the dialing scheme configured by the voice gateway comprises the common dialing scheme and the emergency dialing scheme, the emergency dialing scheme is configured with an emergency dialing identifier, and the dialing scheme can be judged to be the emergency dialing scheme through the emergency dialing identifier. That is, the emergency dialing plan is executed in preference to the normal dialing plan, and therefore, once the emergency dialing plan is determined, the calling call corresponding to the called number corresponding to the emergency dialing plan is executed preferentially. The ordinary dialing plan does not configure the identifier and only includes the called number calling rule. That is to say, after the voice gateway acquires the called number, it is determined whether the called number meets the called number rule configured by the configured dialing plan, once the called number meets, the voice gateway determines again whether the matched dialing plan is an emergency dialing plan, that is, determines whether the dialing plan includes an emergency call identifier, if the dialing plan includes the emergency call identifier, it is determined that the called number corresponds to the emergency call number, and the matched dialing plan is the emergency dialing plan.
In an embodiment, the emergency dial indicator may be set to a letter, such as P. The setting is not limited, and the setting can be performed according to the user requirement, such as setting as a character string.
In a preferred mode in this embodiment, a plurality of emergency dialing plans are configured, and the levels of the plurality of emergency dialing plans may be set, where, for example, a large number is a high level, and a small number is a low level, and once a plurality of called numbers match the emergency dialing plan, which called number is to be preferentially called is determined according to the level of the emergency dialing plan.
Whether the ordinary dialing scheme or the emergency dialing scheme is adopted, once the called number can be matched with one of the dialing schemes, the called number is a valid number, and the voice gateway can normally initiate a call.
Certainly, if the called number cannot match any dialing scheme, it indicates that the called number is invalid, and the voice gateway cannot normally initiate a call, and at this time, directly sends a call failure prompt tone to the calling party, if the called number is a null number, please check and then dial, and so on.
Another way is to set the level of the dialing plan to distinguish emergency calls, i.e. while the voice gateway configures a plurality of dialing plans, the emergency degree of each dialing plan is set, i.e. each dialing plan is graded. Specifically, the dialing plan is divided into 3 levels, a low level, a middle level, and a high level, and the level of the dialing plan matched for the emergency call is set to the high level. Once the dialing plan matched with the called number is high-grade, namely belonging to the emergency dialing plan, the called number is called preferentially.
Therefore, the ordinary number and the emergency number are distinguished through the 2 modes, so that the emergency number is preferentially executed when the ordinary number and the emergency number are busy, the user loss is avoided, and the user experience is improved.
After the dialing scheme is configured, once the voice gateway acquires the called number, the dialing scheme matched with the called number is searched in a dialing voice library.
Therefore, when the calling device is off-hook, that is, when a dialing request is sent to the voice gateway, the voice gateway sends a dialing tone to the calling device, and starts to collect the called number until the collection of the called number is completed, so as to acquire the called number.
And S20, determining the dialing plan corresponding to each called number according to each dialing plan in the preset dialing plan library.
Specifically, for the two different configurations of step S10, i.e., one pair of steps S20, it is easy to understand that the first dialing plan and the second dialing plan are used to distinguish the dialing plans configured by the different configurations, as follows:
aiming at the configuration mode of distinguishing the emergency dialing scheme from the common dialing scheme by the unique identifier:
the determining the dialing plan corresponding to each called number according to each dialing plan in the preset dialing plan library specifically comprises the following steps:
s21, acquiring all the configured first dialing schemes in the dialing scheme library and the called number calling rule configured by each first dialing scheme;
s22, aiming at each called number in the obtained called numbers, judging whether the called number accords with the called number calling rule configured by any first dialing scheme in the dialing scheme library;
s23, if the called number is in accordance with the called number calling rule configured by one of the first dialing schemes in the dialing scheme library, continuing to judge whether the first dialing scheme determined by the called number belongs to the emergency dialing scheme;
namely, the step of judging whether the first dialing plan determined by the called number belongs to the emergency dialing plan specifically comprises the following steps:
acquiring a first dialing scheme determined by the called number and called number rules configured by the first dialing scheme;
analyzing the called number rule, and judging whether the analyzed called number rule contains an emergency dialing identifier or not;
when the analyzed called number rule contains an emergency dialing identifier, a first dialing scheme determined by the called number belongs to an emergency dialing scheme;
and when the analyzed called number rule does not contain an emergency dialing identifier, determining that the first dialing scheme determined by the called number belongs to a common dialing scheme.
And S24, if the called number does not accord with the called number calling rules configured by all the dialing schemes in the dialing scheme library, sending a calling failure prompt tone to the calling party corresponding to the called number.
The voice gateway matches each called number in the obtained called numbers with each first dialing scheme in the dialing scheme library, and once the called number matches the first dialing scheme, the called number is effective, the voice gateway can normally initiate a call, and applies for call resources to upper-layer equipment so as to establish call connection, that is, the voice gateway prepares to call the called number.
Further, if the called number conforms to the normal dialing scheme or the emergency dialing scheme, the normal call can be initiated, but the voice gateway preferentially executes the called number corresponding to the emergency dialing scheme.
If the called number acquired by the voice gateway does not match with each first dialing scheme in the dialing scheme library, the called number is invalid, the calling fails, and a prompt tone of the calling failure is directly sent to the calling without applying for calling resources to upper-layer equipment.
The manner in which emergency calls are distinguished for setting the urgency level of the dialing plan is:
the determining the dialing plan corresponding to each called number according to the preset dialing plan specifically comprises the following steps:
s211, acquiring all configured second dialing schemes in the dialing scheme library and called number calling rules configured by each second dialing scheme;
s212, aiming at each called number in the obtained called numbers, judging whether the called number accords with a called number calling rule configured by any second dialing scheme in the dialing scheme library;
s213, if the called number is in accordance with the called number calling rule configured by one second dialing scheme in the dialing scheme library, continuously judging whether the second dialing scheme determined by the called number belongs to an emergency dialing scheme;
namely, the judging whether the second dialing plan determined by the called number belongs to the emergency dialing plan specifically comprises:
acquiring a second dialing scheme determined by the called number and an emergency degree grade configured by the second dialing scheme;
when the emergency degree grade of the second dialing plan is high grade, the second dialing plan determined by the called number belongs to the emergency dialing plan;
when the urgency level of the second dialing plan is not high (i.e., medium or low), then the second dialing plan determined by the called number belongs to a normal dialing plan.
And S214, if the called number does not accord with the called number calling rules configured by all the second dialing schemes in the dialing scheme library, sending a calling failure prompt tone to the calling party corresponding to the called number.
The voice gateway matches each called number in the obtained called numbers with each second dialing scheme in the dialing scheme library, and once the called number matches the second dialing scheme, the called number is effective, the voice gateway can normally initiate a call, and applies for call resources to upper-layer equipment so as to establish call connection, that is, the voice gateway prepares to call the called number.
Further, if the called number conforms to the normal dialing scheme or the emergency dialing scheme, the normal call can be initiated, but the voice gateway preferentially executes the called number corresponding to the emergency dialing scheme.
If the called number acquired by the voice gateway does not match with each second dialing scheme in the dialing scheme library, the called number is invalid, the calling fails, and a prompt tone of the calling failure is directly sent to the calling without applying for calling resources to upper-layer equipment.
And S30, when the dialing plan belongs to the emergency dialing plan, immediately initiating the call of the called number according to each determined dialing plan aiming at each called number.
The two ways based on step S20 are described in detail in step S30, respectively, as follows:
distinguishing emergency dialing plans for the emergency dialing identifier, based on step S20, where for each first dialing plan determined for each called number, when the first dialing plan belongs to the emergency dialing plan, immediately initiating a call to the called number specifically includes:
s31, if the first dialing plan determined by the called number contains the emergency dialing identifier, the first dialing plan is determined to be an emergency dialing plan;
and S32, the voice gateway immediately initiates the calling call corresponding to the called number and simultaneously sends the prompt tone of the successful call.
That is, the voice gateway analyzes whether the first dialing plan corresponding to the called number includes an emergency dialing identifier, if so, the call is preferentially called. If not, the calling is judged to be a common dialing scheme, calling is realized according to the configuration information of the network state of the voice gateway, and busy tone or call failure and the like are fed back to the calling party when the network state is congested.
When the emergency dialing plan is distinguished according to the emergency degree level, based on step S20, the immediately initiating the call to the called number when the second dialing plan belongs to the emergency dialing plan for each second dialing plan determined for each called number specifically includes:
s311, determining the grade of a second dialing scheme matched with the called number, wherein when the grade is high, the second dialing scheme is an emergency dialing scheme;
s312, the voice gateway immediately initiates the calling call corresponding to the called number and simultaneously sends the prompt tone of successful call.
That is, the voice gateway determines whether the called number belongs to a normal number or an emergency number according to the urgency of the second dialing scheme corresponding to the called number. And when all the called numbers are common numbers, calling is realized according to the configuration information of the network state of the voice gateway, and when the network state is congested, busy tone or call failure and the like are fed back to a calling party.
It should be noted that, in the above two manners, the voice gateway recognizes that the called number capable of normally initiating a call exists in both a common number and an emergency number, and preferentially calls the called party belonging to the emergency number.
Further, in an emergency call, it is necessary to further ensure a successful call of the emergency call according to the network status of the voice gateway. Specifically, when the network state of the voice gateway is a congestion state, a plurality of busy callers are released, so that an idle voice channel is available to realize the emergency call.
The technical solution of the above step S10-30 is described below by using a specific embodiment of distinguishing the emergency call by the emergency dial identifier, as follows:
1: configuring digitMap rule:
2x.|ExxF|110P
i.e. the first dialing plan: 2x. indicates that the first digit of the called number is digit 2 and the second digit x represents any digit ("0" to "9"), if the user dials any number beginning with called 2 that fits into the match, e.g., called number 20.
Second dialing scheme: the ExxF matching scheme indicates that the first digit "#" is dialed, that digits 2 and 3 are x's and are numbers, and that digits 4 are F's indicating that the number ending with "#" matches the call, e.g., # 23.
A third scenario 110, representing a user may dial 110.
That is, the user dials 20, 23# or 110 in the above scheme, and the user can normally call to appear.
Then the voice gateway immediately initiates a call to the called party after the user dials 110 three digits and analyzes that the letter behind is P.
If the voice gateway is in a congested state at this time, some other call resources of the common subscriber number are released and prioritized for the subscriber of the emergency call 110.
Example two
Based on the above emergency call method, the present invention also provides a system, as shown in fig. 2, the system 200 includes a calling device 1, a voice gateway 2, an upper device 3, and a called device 4, which are connected in sequence, the voice gateway 2 establishes a network connection with the upper device 3, and the system 200 is configured to execute the emergency call method, and the like, specifically, the method is described above.
In some embodiments, the system 100 may include a processor 11 and a memory 22 coupled to the processor 11, and fig. 3 shows only some of the components of the system 100, but it is to be understood that not all of the shown components are required to be implemented, and more or fewer components may be implemented instead.
The storage 22 may be an internal storage unit of the system 100, such as a memory of the system 100, in some embodiments. The memory 22 may also be an external storage device of the system 100 in other embodiments, such as a plug-in U-disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card), etc. provided on the system 100. Further, the memory 22 may also include both internal storage units and external storage devices of the system 100. The memory 22 is used for storing application software installed in the system 100 and various types of data, such as the telephone emergency call program code. The memory 22 may also be used to temporarily store data that has been output or is to be output. In one embodiment, the memory 22 stores a telephone emergency call program, which can be executed by the processor 11 to implement the telephone emergency call method of the present application, particularly as described above.
The processor 11 may be, in some embodiments, a Central Processing Unit (CPU), a microprocessor, a mobile phone baseband processor or other data Processing chip, and is configured to run program codes stored in the memory 22 or process data, such as executing the telephone emergency call method, and the like, as described in the above method.
The present invention also provides a computer readable storage medium storing one or more programs, which are executable by one or more processors (in this embodiment, the processor 11) to implement the steps of the telephone emergency call method of the present invention, particularly the method as described above.
In summary, the present invention provides a method, a system and a storage medium for telephone emergency call, wherein the method includes that when a voice gateway receives a dialing request of a plurality of callers, a called number corresponding to each caller is obtained; determining a dialing scheme corresponding to each called number according to each dialing scheme in a preset dialing scheme library; and aiming at each dialing plan determined by each called number, when the dialing plan belongs to an emergency dialing plan, immediately initiating a call of the called number. The invention aims to solve the problems that the calling of the called number corresponding to the emergency dialing scheme is preferentially initiated, the calling of the emergency number is preferentially realized, the user experience is improved, the user loss is avoided, and convenience is brought to the user.
Of course, it will be understood by those skilled in the art that all or part of the processes of the methods of the above embodiments may be implemented by a computer program instructing relevant hardware (such as a processor, a controller, etc.), and the program may be stored in a computer readable storage medium, and when executed, the program may include the processes of the above method embodiments. The storage medium may be a memory, a magnetic disk, an optical disk, etc.
It is to be understood that the invention is not limited to the examples described above, but that modifications and variations may be effected thereto by those of ordinary skill in the art in light of the foregoing description, and that all such modifications and variations are intended to be within the scope of the invention as defined by the appended claims.
Claims (10)
1. A telephone emergency call method, characterized in that it comprises the steps of:
when the voice gateway receives dialing requests of a plurality of callers, a called number corresponding to each caller is obtained;
determining a dialing scheme corresponding to each called number according to each dialing scheme in a preset dialing scheme library;
and aiming at each dialing plan determined by each called number, when the dialing plan belongs to an emergency dialing plan, immediately initiating a call of the called number.
2. The telephone emergency call method according to claim 1, further comprising:
and aiming at each dialing scheme corresponding to each called number, when the dialing scheme does not belong to the emergency dialing scheme, busy tones are played to the calling party corresponding to each called number.
3. The method of claim 1, wherein when the voice gateway receives a dialing request from a plurality of callers, acquiring a called number corresponding to each caller comprises:
the method comprises the steps of configuring a plurality of dialing schemes in advance and storing the dialing schemes in a dialing scheme library, wherein the dialing schemes configure called number calling rules which can be called successfully by a calling party, the dialing scheme library comprises an emergency dialing scheme and a common dialing scheme, and the emergency dialing scheme comprises an emergency dialing identifier.
4. The method of claim 3, wherein the determining the dialing plan corresponding to each called number according to each dialing plan in the preset dialing plan library specifically comprises:
acquiring all configured dialing schemes in the dialing scheme library and a called number calling rule configured by each dialing scheme;
aiming at each called number in the obtained called numbers, judging whether the called number accords with a called number calling rule configured by any one dialing scheme in the dialing scheme library;
if the called number conforms to the called number calling rule configured by one of the dialing schemes in the dialing scheme library, continuously judging whether the dialing scheme determined by the called number belongs to an emergency dialing scheme;
if the called number does not accord with the called number calling rules configured by all the dialing schemes in the dialing scheme library, sending a calling failure prompt tone to the calling party corresponding to the called number.
5. The method of claim 4, wherein said continuing to determine whether the dialing plan identified by the called number belongs to an emergency dialing plan specifically comprises:
acquiring a dialing scheme determined by the called number and a called number rule configured by the dialing scheme;
analyzing the called number rule, and judging whether the analyzed called number rule contains an emergency dialing identifier or not;
when the analyzed called number rule contains an emergency dialing identifier, the dialing scheme determined by the called number belongs to an emergency dialing scheme;
and when the analyzed called number rule does not contain an emergency dialing identifier, determining that the dialing scheme determined by the called number belongs to a common dialing scheme.
6. The method of claim 5, wherein when the dialing plan determined by each called number includes both an emergency dialing plan and a normal dialing plan, the calling call belonging to the called number corresponding to the emergency dialing plan is initiated preferentially.
7. The method of claim 1, wherein when the voice gateway receives a dialing request from a plurality of callers, before obtaining a called number corresponding to each caller, the method further comprises:
and a plurality of dialing schemes are configured in advance and stored in the dialing scheme library, and the urgency degree of each configured dialing scheme is graded.
8. The method of claim 1, wherein the determining each dialing plan for each called number, when the dialing plan belongs to an emergency dialing plan, immediately initiating a call to the called number comprises:
and when the network state of the voice gateway is in a congestion state, releasing a plurality of busy callers to be used as the caller call of the called number corresponding to the emergency dialing scheme.
9. A telephone emergency call system, comprising a calling device, a voice gateway, an upper device and a called device connected in sequence, wherein the voice gateway establishes a network connection with the upper device, and the telephone emergency call system is configured to implement the steps of the telephone emergency call method according to any one of claims 1 to 8.
10. A computer-readable storage medium storing one or more programs, the one or more programs being executable by one or more processors to perform the steps of the telephone emergency call method of any one of claims 1-8.
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| CN113596253A (en) * | 2021-07-28 | 2021-11-02 | 维沃移动通信有限公司 | Emergency number dialing method and device |
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| CN113596253B (en) * | 2021-07-28 | 2022-09-16 | 维沃移动通信有限公司 | Emergency number dialing method and device |
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