CN111061589A - Log collection method and device for Android equipment and storage medium - Google Patents

Log collection method and device for Android equipment and storage medium Download PDF

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Publication number
CN111061589A
CN111061589A CN201911306324.7A CN201911306324A CN111061589A CN 111061589 A CN111061589 A CN 111061589A CN 201911306324 A CN201911306324 A CN 201911306324A CN 111061589 A CN111061589 A CN 111061589A
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android
log
log file
equipment
android device
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CN201911306324.7A
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李远强
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TCL China Star Optoelectronics Technology Co Ltd
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Shenzhen China Star Optoelectronics Technology Co Ltd
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Priority to CN201911306324.7A priority Critical patent/CN111061589A/en
Publication of CN111061589A publication Critical patent/CN111061589A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0766Error or fault reporting or storing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0793Remedial or corrective actions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/3065Monitoring arrangements determined by the means or processing involved in reporting the monitored data

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Debugging And Monitoring (AREA)

Abstract

The invention is suitable for the technical field of computers, and provides a log collection method, a log collection device and a log collection storage medium for Android equipment, wherein the method comprises the following steps: when an instruction for collecting logs of the Android equipment is detected, a historical log file of the Android equipment is obtained, an equipment operation abnormal record of the Android equipment is searched from the historical log file, a component or a program on the Android equipment with the abnormality is obtained according to the equipment operation abnormal record, the component or the program on the Android equipment is restarted, a current log file of the Android equipment is synchronously collected, the current log file which is synchronously collected is stored in a preset folder, and when a log collection finishing instruction is detected, the log file in the folder is uploaded to a preset server, so that a log collection process is simplified, log collection efficiency is improved, and remote diagnosis of the Android equipment is facilitated.

Description

Log collection method and device for Android equipment and storage medium
Technical Field
The invention belongs to the technical field of computers, and particularly relates to a log collection method and device for Android equipment and a storage medium.
Background
Android (Android) is a Linux-based operating system with free and open source codes, and is mainly used for mobile devices such as smart phones and tablet computers, and at present, the Android operating system is gradually expanded to televisions, digital cameras, game machines, smart watches and the like.
However, sometimes, an Android device user may feed back an abnormal problem of the device, an engineer cannot go to a site to operate machines one by one to diagnose the machine of the user, and the existing Android device cannot effectively record and collect the abnormal of the Android device, so that the remote diagnosis efficiency of the Android device is low.
Disclosure of Invention
The invention aims to provide a log collection method, a log collection device and a log collection storage medium for Android equipment, and aims to solve the problem that the Android equipment log collection process is complicated because the prior art cannot provide an effective Android equipment log collection method.
In one aspect, the invention provides a log collection method for Android equipment, which comprises the following steps:
when an instruction for collecting logs of an Android device is detected, acquiring a historical log file of the Android device;
searching equipment operation abnormal records of the Android equipment from the historical log file, and acquiring abnormal components or programs on the Android equipment according to the equipment operation abnormal records;
restarting a component or a program on the Android equipment, and synchronously collecting a current log file of the Android equipment;
and storing the current log file which is synchronously collected into a preset folder, and uploading the log file in the folder to a preset server when a log collection finishing instruction is detected.
Preferably, when an instruction for log collection of an Android device is detected, before the step of obtaining a history log file of the Android device, the method further includes:
and when detecting that the component or the program on the Android device is abnormal, generating an instruction for collecting logs of the Android device.
Preferably, when an instruction for log collection of an Android device is detected, before the step of obtaining a history log file of the Android device, the method further includes:
and establishing a bbkuserdebug directory under the/sdcard directory of the Android device, and establishing the folder under the bbkuserdebug directory.
Preferably, the step of synchronously collecting the current log file of the Android device includes:
and synchronously collecting the current log file of the Android device by using a logcat command.
Preferably, when a log collection end instruction is detected, the step of uploading the log file in the folder to a preset server includes:
and detecting whether the collected current log file has the abnormal operation record of the equipment, if so, uploading the log file in the folder to a preset server when generating the log collection finishing instruction.
In another aspect, the present invention provides a log collecting device for an Android device, where the log collecting device includes:
the file acquisition unit is used for acquiring a historical log file of the Android device when an instruction for collecting logs of the Android device is detected;
the abnormality acquiring unit is used for searching an equipment operation abnormality record of the Android equipment from the history log file, and acquiring an abnormal component or program on the Android equipment according to the equipment operation abnormality record;
the log collection unit is used for restarting components or programs on the Android equipment and synchronously collecting current log files of the Android equipment; and
and the log uploading unit is used for storing the current log file which is synchronously collected into a preset folder, and uploading the log file in the folder to a preset server when a log collection finishing instruction is detected.
Preferably, the apparatus further comprises:
and the instruction generating unit is used for generating an instruction for collecting logs of the Android device when detecting that the component or the program on the Android device is abnormal.
Preferably, the apparatus further comprises:
and the folder establishing unit is used for establishing a bbkuserdebug directory under the/sdcard directory of the Android device and establishing the folder under the bbkuserdebug directory.
Preferably, the log collecting unit includes:
and the log collection subunit is used for synchronously collecting the current log file of the Android device by using a logcat command.
Preferably, the log uploading unit includes:
and the log uploading subunit is used for detecting whether the collected current log file has the abnormal operation record of the equipment, and uploading the log file in the folder to a preset server when the log collection ending instruction is generated if the current log file has the abnormal operation record of the equipment.
In another aspect, the present invention also provides a computer-readable storage medium storing a computer program which, when executed by a processor, implements the steps of the method as described above.
According to the method and the device, when an instruction for collecting the logs of the Android device is detected, the historical log file of the Android device is obtained, the device operation abnormal record of the Android device is searched from the historical log file, the abnormal component or program on the Android device is obtained according to the device operation abnormal record, the component or program on the Android device is restarted, the current log file of the Android device is synchronously collected, the synchronously collected current log file is stored in a preset folder, and when a log collection finishing instruction is detected, the log file in the folder is uploaded to a preset server, so that the log collection process is simplified, the log collection efficiency is improved, and remote diagnosis of the Android device is facilitated.
Drawings
Fig. 1 is a flowchart illustrating an implementation of a log collection method for an Android device according to an embodiment of the present invention;
fig. 2 is a schematic structural diagram of a log collection device of an Android device according to a second embodiment of the present invention; and
fig. 3 is a schematic diagram of a preferred structure of a log collection device of an Android device according to a third embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The following detailed description of specific implementations of the present invention is provided in conjunction with specific embodiments:
the first embodiment is as follows:
fig. 1 shows an implementation process of a log collection method for an Android device according to a first embodiment of the present invention, and for convenience of description, only parts related to the embodiment of the present invention are shown, which are detailed as follows:
in step S101, when an instruction to perform log collection on the Android device is detected, a history log file of the Android device is obtained.
The embodiment of the invention is suitable for Android equipment, such as a tablet personal computer, a learning machine and the like. In the embodiment of the invention, when an instruction for collecting the logs of the Android device is detected, the historical log file of the Android device before the current time is obtained. Before obtaining the historical log file of the Android device, establishing a bbkuserdebug directory under the/sdcard directory of the Android device, and establishing a folder under the bbkuserdebug directory for storing and collecting the log file of the Android device on a nonvolatile memory of the Android device.
The instruction for collecting the log of the Android device is triggered by an abnormal event of the Android device, specifically, when the abnormal event occurs to the Android device, a request can be directly input by a user to trigger generation of the instruction, and the instruction can also be triggered and generated by other modes. Preferably, when detecting that the component or the program on the Android device is abnormal, the method generates an instruction for performing log collection on the Android device, so that when the component or the program on the Android device is abnormal, the instruction for performing log collection on the Android device is automatically generated, automation of subsequent log collection is realized, and subsequent abnormal processing efficiency is improved.
In step S102, an equipment operation exception record of the Android equipment is searched from the history log file, and a component or a program on the Android equipment with an exception is obtained according to the equipment operation exception record.
In step S103, a component or a program on the Android device is restarted, and a current log file of the Android device is synchronously collected.
In the embodiment of the invention, the abnormality of the component or program on the Android device can be an abnormality such as a blue screen, a dead halt, a program crash and the like, after the component or program on the Android device with the abnormality is obtained, the component or program on the Android device is restarted to reproduce the abnormality of the device, and meanwhile, the collection of the log file of the Android device is started. Preferably, the logcat command in the Android system is used for synchronously collecting the current log file of the Android device, so that the collection of the current log file is simplified, and the collection efficiency is improved.
In step S104, the current log file collected synchronously is stored in a preset folder, and when a log collection end instruction is detected, the log file in the folder is uploaded to a preset server.
In the embodiment of the invention, when the current log file is synchronously collected, whether the collected current log file has the equipment operation abnormal record or not is detected, and when the collected current log file has the equipment operation abnormal record, the log collection ending instruction is generated, so that the log collection is automatically and timely ended, and the server can timely respond to the abnormality of the Android equipment. Optionally, the log collection end instruction may be generated only after a preset time period after the device operation abnormal record is detected in the current log file, so that the device operation abnormal record may be collected as much as possible, and the diagnosis efficiency of the server may be improved.
When an instruction for collecting logs of Android equipment is detected, acquiring a historical log file of the Android equipment, searching an equipment operation abnormal record of the Android equipment from the historical log file, acquiring a component or a program on the Android equipment with abnormality according to the equipment operation abnormal record, restarting the component or the program on the Android equipment, and synchronously collecting a current log file of the Android equipment; the method comprises the steps of storing a current log file which is synchronously collected into a preset folder, and uploading the log file in the folder to a preset server when a log collection finishing instruction is detected, so that the log collection process is simplified, the log collection efficiency is improved, and remote diagnosis of Android equipment is facilitated.
Example two:
fig. 2 shows a structure of a log collecting apparatus for an Android device according to a second embodiment of the present invention, and for convenience of description, only parts related to the second embodiment of the present invention are shown, where the parts include:
the file acquiring unit 21 is configured to acquire a history log file of the Android device when an instruction for log collection of the Android device is detected;
the anomaly obtaining unit 22 is used for searching an equipment operation anomaly record of the Android equipment from the historical log file, and obtaining a component or a program on the Android equipment with an anomaly according to the equipment operation anomaly record;
the log collection unit 23 is configured to restart a component or a program on the Android device, and synchronously collect a current log file of the Android device; and
and the log uploading unit 24 is configured to store the current log file collected synchronously into a preset folder, and upload the log file in the folder to a preset server when a log collection end instruction is detected.
In the embodiment of the present invention, each unit of the log collecting device of the Android device may be implemented by a corresponding hardware or software unit, and each unit may be an independent software or hardware unit, or may be integrated into a software or hardware unit, which is not limited herein. The specific implementation of each unit can refer to the description of the first embodiment and is not described herein.
Example three:
fig. 3 shows a preferred structure of a log collecting apparatus for an Android device according to a third embodiment of the present invention, and for convenience of description, only parts related to the third embodiment of the present invention are shown, where the parts include:
the folder establishing unit 31 is configured to establish a bbkuserdebug directory under the/sdcard directory of the Android device, and establish a folder under the bbkuserdebug directory;
the instruction generating unit 32 is configured to generate an instruction for collecting logs of the Android device when detecting that a component or a program on the Android device is abnormal;
the file acquiring unit 33 is configured to acquire a history log file of the Android device when an instruction for log collection of the Android device is detected;
the exception acquiring unit 34 is configured to search an equipment operation exception record of the Android equipment from the history log file, and acquire a component or a program on the Android equipment with an exception according to the equipment operation exception record;
the log collection unit 35 is configured to restart a component or a program on the Android device, and synchronously collect a current log file of the Android device; and
and the log uploading unit 36 is configured to store the current log file collected synchronously into a preset folder, and upload the log file in the folder to a preset server when a log collection end instruction is detected.
Wherein, the log collecting unit 35 includes:
and the log collecting subunit 351 is configured to synchronously collect the current log file of the Android device by using the logcat command.
The log uploading unit 36 includes:
the log uploading subunit 361 is configured to detect whether an abnormal device operation record exists in the collected current log file, and if so, when a log collection end instruction is generated, upload the log file in the folder to a preset server.
In the embodiment of the present invention, each unit of the log collecting device of the Android device may be implemented by a corresponding hardware or software unit, and each unit may be an independent software or hardware unit, or may be integrated into a software or hardware unit, which is not limited herein. The specific implementation of each unit can refer to the description of the first embodiment and is not described herein.
Example four:
in an embodiment of the present invention, a computer-readable storage medium is provided, which stores a computer program that, when executed by a processor, implements the steps in the above-described log collection method embodiment, for example, steps S101 to S104 shown in fig. 1. Alternatively, the computer program may be adapted to perform the functions of the units of the above-described device embodiments, such as the functions of the units 21 to 24 shown in fig. 2, when executed by the processor.
The embodiment of the invention provides a computer-readable storage medium, which stores a computer program, wherein when the computer program is executed by a processor and a log collection instruction for Android equipment is detected, a historical log file of the Android equipment is obtained, an equipment operation abnormal record of the Android equipment is searched from the historical log file, a component or a program on the Android equipment with abnormality is obtained according to the equipment operation abnormal record, the component or the program on the Android equipment is restarted, and a current log file of the Android equipment is synchronously collected; the method comprises the steps of storing a current log file which is synchronously collected into a preset folder, and uploading the log file in the folder to a preset server when a log collection finishing instruction is detected, so that the log collection process is simplified, the log collection efficiency is improved, and remote diagnosis of Android equipment is facilitated.
The computer readable storage medium of the embodiments of the present invention may include any entity or device capable of carrying computer program code, a recording medium, such as a ROM/RAM, a magnetic disk, an optical disk, a flash memory, or the like.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents and improvements made within the spirit and principle of the present invention are intended to be included within the scope of the present invention.

Claims (11)

1. A log collection method for Android equipment is characterized by comprising the following steps:
when an instruction for collecting logs of an Android device is detected, acquiring a historical log file of the Android device;
searching equipment operation abnormal records of the Android equipment from the historical log file, and acquiring abnormal components or programs on the Android equipment according to the equipment operation abnormal records;
restarting a component or a program on the Android equipment, and synchronously collecting a current log file of the Android equipment;
and storing the current log file which is synchronously collected into a preset folder, and uploading the log file in the folder to a preset server when a log collection finishing instruction is detected.
2. The method of claim 1, wherein when the instruction for performing log collection on the Android device is detected, before the step of obtaining the historical log file of the Android device, the method further comprises:
and when detecting that the component or the program on the Android device is abnormal, generating an instruction for collecting logs of the Android device.
3. The method of claim 1, wherein when the instruction for performing log collection on the Android device is detected, before the step of obtaining the historical log file of the Android device, the method further comprises:
and establishing a bbkuserdebug directory under the/sdcard directory of the Android device, and establishing the folder under the bbkuserdebug directory.
4. The method of claim 1, wherein the step of synchronously collecting the current log file of the Android device comprises:
and synchronously collecting the current log file of the Android device by using a logcat command.
5. The method of claim 1, wherein the uploading the log files in the folder to a preset server when the log collection end instruction is detected comprises:
and detecting whether the collected current log file has the abnormal operation record of the equipment, if so, uploading the log file in the folder to a preset server when generating the log collection finishing instruction.
6. An apparatus for collecting logs of an Android device, the apparatus comprising:
the file acquisition unit is used for acquiring a historical log file of the Android device when an instruction for collecting logs of the Android device is detected;
the abnormality acquiring unit is used for searching an equipment operation abnormality record of the Android equipment from the history log file, and acquiring an abnormal component or program on the Android equipment according to the equipment operation abnormality record;
the log collection unit is used for restarting components or programs on the Android equipment and synchronously collecting current log files of the Android equipment; and
and the log uploading unit is used for storing the current log file which is synchronously collected into a preset folder, and uploading the log file in the folder to a preset server when a log collection finishing instruction is detected.
7. The apparatus of claim 6, wherein the apparatus further comprises:
and the instruction generating unit is used for generating an instruction for collecting logs of the Android device when detecting that the component or the program on the Android device is abnormal.
8. The apparatus of claim 6, wherein the apparatus further comprises:
and the folder establishing unit is used for establishing a bbkuserdebug directory under the/sdcard directory of the Android device and establishing the folder under the bbkuserdebug directory.
9. The apparatus of claim 6, wherein the log collection unit comprises:
and the log collection subunit is used for synchronously collecting the current log file of the Android device by using a logcat command.
10. The apparatus of claim 6, wherein the log uploading unit comprises:
and the log uploading subunit is used for detecting whether the collected current log file has the abnormal operation record of the equipment, and uploading the log file in the folder to a preset server when the log collection ending instruction is generated if the current log file has the abnormal operation record of the equipment.
11. A computer-readable storage medium, in which a computer program is stored which, when being executed by a processor, carries out the steps of the method according to any one of claims 1 to 5.
CN201911306324.7A 2019-12-18 2019-12-18 Log collection method and device for Android equipment and storage medium Pending CN111061589A (en)

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CN111552618A (en) * 2020-05-06 2020-08-18 上海龙旗科技股份有限公司 Method and device for collecting logs
CN113626227A (en) * 2020-05-06 2021-11-09 深圳Tcl新技术有限公司 Abnormal log information reporting method, intelligent terminal and storage medium

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