CN111031093A - Intelligent dining table ordering system - Google Patents
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- 235000003166 Opuntia robusta Nutrition 0.000 claims description 12
- 244000218514 Opuntia robusta Species 0.000 claims description 12
- 235000013305 food Nutrition 0.000 claims description 12
- 230000000694 effects Effects 0.000 claims description 9
- 230000008859 change Effects 0.000 claims description 6
- 238000005192 partition Methods 0.000 claims description 6
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
- G07G1/12—Cash registers electronically operated
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
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- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
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Abstract
The invention discloses an intelligent dining table ordering system which comprises a server (1) and intelligent dining tables communicated with the server (1), wherein each intelligent dining table is sequentially in bidirectional communication with an intelligent kitchen system and an intelligent dish distribution system through the server, each intelligent dining table is provided with a unique touch display screen (2), has a unique MAC address and is loaded with a unique dining table end control system (3), each dining table end control system (3) comprises at least two mutually independent ID user ends communicated with the server (1), and the touch display screen (2) can simultaneously display operation interfaces of at least two ID user ends. Compared with the prior art, the invention has the advantages that: the method can remarkably reduce the labor intensity of service personnel, greatly save the manpower of the restaurant and the time for customers to wait for ordering, and can select a single-person consumption mode or a group consumption mode according to the needs, thereby effectively optimizing the service flow of the restaurant, improving the user experience, and remarkably improving the economic benefit of the restaurant.
Description
Technical Field
The invention relates to the technical field of intelligent dining tables, in particular to an intelligent dining table ordering system.
Background
With the development of economy and the improvement of living standard, the pursuit of people for the quality of life is increased, so the requirement on the service industry is increased. For the most traditional catering industry which is most closely related to people, the current common mode is that service personnel complete the whole flow of payment from ordering, and the mode not only consumes a large amount of manpower, but also easily prolongs the waiting time of customers due to insufficient manpower and even ignores the demands of the customers during the peak time of dining, thereby causing the consumption experience of the customers to be reduced and causing the situation of double functions for the customers and restaurants. In order to solve the problems of low efficiency and poor customer experience caused by a fully-manual service mode, an intelligent dining table capable of ordering by self-service is available on the market at present, and customers can complete a series of operations such as ordering, ordering and account settlement by using an ordering system carried by the dining table, so that the service manpower and the waiting time of the customers are greatly saved. However, the existing intelligent dining table usually defaults the whole dining table to be a whole, and customers on one dining table can only order the dining table together, so that each customer cannot provide personalized requirements, and the dining table cannot be assembled during the peak of dining, and the use is inconvenient.
The traditional restaurant turnover method is based on a manual mode. Particularly, the traditional platform overturning mode is that in-store patrol personnel are arranged to patrol, and when the desk in the store is found to be free and clean, the in-store patrol personnel use the interphone to inform the staff at the guest table of the number of the free tables where guests can sit and the number of people who can sit. Such as when a customer needs to order, pay, etc., a call to an attendant is often required.
The traditional overturning way not only needs to be provided with a plurality of interphones, but also has higher cost. Moreover, in the case of noisy restaurant, it is sometimes difficult to clearly listen to the conversation content, and it is often necessary to repeatedly confirm the conversation parties, which not only results in a high possibility of error, but also reduces the working efficiency of the restaurant.
Disclosure of Invention
The technical problems to be solved by the invention are that the service mode of the current dining table is too old, cannot meet the requirements of the new era, consumes a large amount of manpower and material resources, occupies a large amount of time, has relatively low service quality and is not beneficial to the development of restaurants.
In order to solve the technical problems, the technical scheme provided by the invention is as follows: an intelligent dining table ordering system comprises a server (1) and intelligent dining tables communicated with the server (1), wherein each intelligent dining table is sequentially in bidirectional communication with an intelligent kitchen system and an intelligent dish distribution system through the server, each intelligent dining table is provided with a unique touch display screen (2), has a unique MAC address and is loaded with a unique dining table end control system (3), each dining table end control system (3) comprises at least two mutually independent ID user ends communicated with the server (1), and the touch display screen (2) can simultaneously display operation interfaces of the at least two ID user ends; the ID user side comprises an ordering management unit (31), and the ordering management unit (31) is used for providing an independent ordering operation interface for each ID user side, forming an order according to an ordering request input by the ordering operation interface and sending the order to the server (1); the server (1) comprises a first group management unit (11), wherein the first group management unit (11) is used for grouping at least two ID user sides belonging to the same IP address according to a request.
Compared with the prior art, the invention has the advantages that: the invention provides an intelligent dining table ordering system, a user orders through an ordering management unit and settles accounts through a settlement management unit, and each ID user side has an independent operation interface and can independently order and settle accounts; if the users of the plurality of operation interfaces want to order food together, the areas can be grouped into groups through the first group management unit, and members in the groups can be added or deleted according to needs. The members in the same group can order and settle accounts together, the interfaces of all the operation interfaces in the group display the same content when ordering, and other operation interfaces can also display synchronously when one operation interface operates; when settlement is carried out, only one operation interface can be used for operation, and when settlement is selected by the operation interface, the functions of other operation interfaces are locked and cannot be operated, so that repeated payment is avoided. Through the ordering system, the whole self-service process from ordering to payment of customers can be realized, the manpower labor of service personnel can be obviously reduced, the manpower of a restaurant is greatly saved, the time for the customers to wait for ordering is greatly saved, and a single-person consumption or group consumption mode can be selected as required, so that the restaurant service flow is effectively optimized, the user use experience is improved, and the economic benefit of the restaurant can be obviously improved.
As an improvement, each ordering management unit (31) comprises the following parts: the menu management module (311) is used for storing and managing the menus in a classified manner and updating the menus and the activity information periodically; an order management module (312) for summarizing dishes selected by a customer and generating an order to be paid associated with the ID user terminal used by the customer; the menu management module (311) comprises the following parts: the static menu submodule (3111) is used for storing and managing fixed dishes in the store in a classified manner; and the dynamic menu submodule (3112) is used for acquiring the change condition of the dishes in the store and the preferential activity information regularly, and pushing and displaying the change condition and the preferential activity information on an operation interface of the ordering system.
As an improvement, each ordering management unit (31) further comprises the following parts: the group request module (313) is used for sending a group creation request to the first group management unit according to the needs of customers, forming at least two ID user terminals into a group and ordering in a unified way; the first group management unit is also used for sending a group unbinding request to the first group management unit and removing at least one ID user side from the group; and the information synchronous updating module (314) is used for controlling synchronous updating of information displayed by the operation interfaces of the ID user sides belonging to the same group.
As an improvement, the server further comprises a partition management unit (12), wherein the partition management unit (12) is used for providing independent operation interfaces for each ID user side on the touch display screen, and the operation interface of each ID user side can be used for ordering and settling separately.
As an improvement, the server (1) further comprises a settlement management unit (13), wherein the settlement management unit (13) is used for counting according to dishes selected by the user, providing bills for the user and performing settlement; the settlement management unit (13) includes the following parts: the shopping cart management module (131) is used for recording and modifying the dishes selected by the user and adding remarks according to the needs; and the settlement module (132) is used for counting the price and generating a bill according to the dishes selected by the user, and the user performs settlement through an online payment or cash payment mode.
As an improvement, the intelligent dining table comprises: a display device, a shooting device and a processing device; the shooting device comprises a camera and a first communication device; the processing device comprises a main control element, an image recognition device and a second communication device; the camera is used for shooting and acquiring a desktop image and sending the desktop image to the processing device through the first communication device; the image recognition device is used for carrying out image recognition on the desktop image; the main control element is used for determining the use state of the dining table corresponding to the desktop image according to the identification result of the image identification, and sending the use state to the display device through the second communication device; the display device is used for displaying the using state of the dining table.
As an improvement, the image recognition device is specifically used for recognizing the number of dinner plates in the desktop image or the eating state of food in the dinner plates.
As an improvement, the main control element is specifically configured to determine that the use state of the dining table corresponding to the desktop image is a turn-over state when the image recognition device recognizes that the eating state of the food in the dinner plate indicates that the user has finished eating, and determine that the use state of the dining table corresponding to the desktop image is a sitting state when the image recognition device recognizes that the eating state of the food in the dinner plate indicates that the user has not finished eating.
As an improvement, the intelligent dining table further comprises a voice device, and the voice device comprises: a recording device, a third communication device; the processing device further comprises: a voice recognition device; the recording device is used for recording the voice of the user and sending the voice to the processing device through the third communication device; the voice recognition device is used for recognizing the voice to obtain service keywords and sending the service keywords and the table number corresponding to the user to the display device through the second communication device.
Drawings
FIG. 1 is a schematic structural view of an intelligent dining table ordering system
FIG. 2 is a schematic structural diagram of a food ordering management unit in the intelligent dining table food ordering system
FIG. 3 is a schematic structural diagram of interactive work between the ordering management unit and the server of the intelligent dining table ordering system
FIG. 4 is a schematic structural diagram of a calculation management unit in an intelligent dining table ordering system
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings.
The invention relates to an intelligent dining table ordering system, which comprises a server (1) and intelligent dining tables communicated with the server (1), wherein each intelligent dining table is sequentially in bidirectional communication with an intelligent kitchen system and an intelligent dish matching system through the server, each intelligent dining table is provided with a unique touch display screen (2), has a unique MAC (media access control) address and is provided with a unique dining table end control system (3), each dining table end control system (3) comprises at least two mutually independent ID (identity) user ends communicated with the server (1), and the touch display screen (2) can simultaneously display operation interfaces of the at least two ID user ends; the ID user side comprises an ordering management unit (31), and the ordering management unit (31) is used for providing an independent ordering operation interface for each ID user side, forming an order according to an ordering request input by the ordering operation interface and sending the order to the server (1); the server (1) comprises a first group management unit (11), wherein the first group management unit (11) is used for grouping at least two ID user sides belonging to the same IP address according to a request.
Each of the ordering management units (31) includes the following: the menu management module (311) is used for storing and managing the menus in a classified manner and updating the menus and the activity information periodically; an order management module (312) for summarizing dishes selected by a customer and generating an order to be paid associated with the ID user terminal used by the customer; the menu management module (311) comprises the following parts: the static menu submodule (3111) is used for storing and managing fixed dishes in the store in a classified manner; and the dynamic menu submodule (3112) is used for acquiring the change condition of the dishes in the store and the preferential activity information regularly, and pushing and displaying the change condition and the preferential activity information on an operation interface of the ordering system.
Each of the ordering management units (31) further includes: the group request module (313) is used for sending a group creation request to the first group management unit according to the needs of customers, forming at least two ID user terminals into a group and ordering in a unified way; the first group management unit is also used for sending a group unbinding request to the first group management unit and removing at least one ID user side from the group; and the information synchronous updating module (314) is used for controlling synchronous updating of information displayed by the operation interfaces of the ID user sides belonging to the same group.
The server further comprises a partition management unit (12), wherein the partition management unit (12) is used for providing independent operation interfaces for each ID user side on the touch display screen, and the operation interfaces of each ID user side can be used for ordering and settling accounts independently.
The server (1) further comprises a settlement management unit (13), wherein the settlement management unit (13) is used for counting according to dishes selected by the user, providing bills for the user and settling accounts; the settlement management unit (13) includes the following parts: the shopping cart management module (131) is used for recording and modifying the dishes selected by the user and adding remarks according to the needs; and the settlement module (132) is used for counting the price and generating a bill according to the dishes selected by the user, and the user performs settlement through an online payment or cash payment mode.
The intelligence dining table include: a display device, a shooting device and a processing device; the shooting device comprises a camera and a first communication device; the processing device comprises a main control element, an image recognition device and a second communication device; the camera is used for shooting and acquiring a desktop image and sending the desktop image to the processing device through the first communication device; the image recognition device is used for carrying out image recognition on the desktop image; the main control element is used for determining the use state of the dining table corresponding to the desktop image according to the identification result of the image identification, and sending the use state to the display device through the second communication device; the display device is used for displaying the using state of the dining table.
The image recognition device is specifically used for recognizing the number of dinner plates in the desktop image or the eating state of food in the dinner plates.
The main control element is specifically configured to determine that the use state of the dining table corresponding to the desktop image is a turn-over state when the image recognition device recognizes that the eating state of the food in the dinner plate indicates that the user has finished eating, and determine that the use state of the dining table corresponding to the desktop image is a sitting state when the image recognition device recognizes that the eating state of the food in the dinner plate indicates that the user has not finished eating.
The intelligence dining table still include speech device, speech device includes: a recording device, a third communication device; the processing device further comprises: a voice recognition device; the recording device is used for recording the voice of the user and sending the voice to the processing device through the third communication device; the voice recognition device is used for recognizing the voice to obtain service keywords and sending the service keywords and the table number corresponding to the user to the display device through the second communication device.
The working principle of the invention is as follows: the intelligent dining table comprises a server 1 and intelligent dining tables communicated with the server 1, wherein each intelligent dining table is sequentially in bidirectional communication with an intelligent kitchen system and an intelligent dish matching system through the server, each intelligent dining table is provided with a unique touch display screen 2, has a unique MAC address and is loaded with a unique dining table end control system 3, each dining table end control system 3 comprises at least two mutually independent ID user ends communicated with the server 1, and the touch display screen 2 can simultaneously display operation interfaces of at least two ID user ends; the ID user side comprises an ordering management unit 31, and the ordering management unit 31 is configured to provide an independent ordering operation interface for each ID user side, form an order according to an ordering request input by the ordering operation interface, and send the order to the server 1; the server 1 includes a first group management unit 11, where the first group management unit 11 is configured to group at least two ID clients belonging to the same IP address according to a request.
The intelligent dining table comprises a display device, a shooting device and a processing device. The shooting device obtains a desktop image by shooting the desktop. The processing device determines the use state of the corresponding table, such as sitting or overturning state, through the identification of the desktop image, so as to send the use state of the table to the display device for displaying. The using state of the dining table is obtained through the shooting and identifying modes of the desktop images, the influence of surrounding noisy environment is avoided, and the using state of the dining table can be timely, conveniently and accurately obtained, so that customers can be arranged to have dinner timely.
Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include one or more of that feature, and in the description of the invention, "plurality" means two or more unless explicitly defined otherwise.
In the present invention, unless otherwise specifically stated or limited, the terms "mounted," "connected," "fixed," and the like are to be construed broadly and may, for example, be fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
In the present invention, unless otherwise expressly stated or limited, "above" or "below" a first feature means that the first and second features are in direct contact, or that the first and second features are not in direct contact but are in contact with each other via another feature therebetween. Also, the first feature being "on," "above" and "over" the second feature includes the first feature being directly on and obliquely above the second feature, or merely indicating that the first feature is at a higher level than the second feature. A first feature being "under," "below," and "beneath" a second feature includes the first feature being directly above and obliquely above the second feature, or simply meaning that the first feature is at a lesser level than the second feature.
In the description herein, reference to the terms "one embodiment," "some embodiments," "an example," "a specific example," or "some examples" or the like means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
Although embodiments of the present invention have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present invention, and that variations, modifications, substitutions and alterations can be made in the above embodiments by those of ordinary skill in the art without departing from the principle and spirit of the present invention.
Claims (9)
1. The utility model provides an intelligence dining table system of ordering, including server (1) and with the intelligent dining table of server (1) communication, every the intelligence dining table passes through server and intelligent kitchen system and intelligent side dish system both way communication in proper order, its characterized in that: each intelligent dining table is provided with a unique touch display screen (2), has a unique MAC address and is loaded with a unique dining table end control system (3), each dining table end control system (3) comprises at least two mutually independent ID user ends which are communicated with the server (1), and the touch display screen (2) can simultaneously display the operation interfaces of the at least two ID user ends; the ID user side comprises an ordering management unit (31), and the ordering management unit (31) is used for providing an independent ordering operation interface for each ID user side, forming an order according to an ordering request input by the ordering operation interface and sending the order to the server (1); the server (1) comprises a first group management unit (11), wherein the first group management unit (11) is used for grouping at least two ID user sides belonging to the same IP address according to a request.
2. The intelligent dining table ordering system of claim 1, wherein: each of the ordering management units (31) includes the following: the menu management module (311) is used for storing and managing the menus in a classified manner and updating the menus and the activity information periodically; an order management module (312) for summarizing dishes selected by a customer and generating an order to be paid associated with the ID user terminal used by the customer; the menu management module (311) comprises the following parts: the static menu submodule (3111) is used for storing and managing fixed dishes in the store in a classified manner; and the dynamic menu submodule (3112) is used for acquiring the change condition of the dishes in the store and the preferential activity information regularly, and pushing and displaying the change condition and the preferential activity information on an operation interface of the ordering system.
3. The intelligent dining table ordering system of claim 1, wherein: each of the ordering management units (31) further includes: the group request module (313) is used for sending a group creation request to the first group management unit according to the needs of customers, forming at least two ID user terminals into a group and ordering in a unified way; the first group management unit is also used for sending a group unbinding request to the first group management unit and removing at least one ID user side from the group; and the information synchronous updating module (314) is used for controlling synchronous updating of information displayed by the operation interfaces of the ID user sides belonging to the same group.
4. The intelligent dining table ordering system of claim 1, wherein: the server further comprises a partition management unit (12), wherein the partition management unit (12) is used for providing independent operation interfaces for each ID user side on the touch display screen, and the operation interfaces of each ID user side can be used for ordering and settling accounts independently.
5. The intelligent dining table ordering system of claim 1, wherein: the server (1) further comprises a settlement management unit (13), wherein the settlement management unit (13) is used for counting according to dishes selected by the user, providing bills for the user and settling accounts; the settlement management unit (13) includes the following parts: the shopping cart management module (131) is used for recording and modifying the dishes selected by the user and adding remarks according to the needs; and the settlement module (132) is used for counting the price and generating a bill according to the dishes selected by the user, and the user performs settlement through an online payment or cash payment mode.
6. The intelligent dining table ordering system of claim 1, wherein: the intelligence dining table include: a display device, a shooting device and a processing device; the shooting device comprises a camera and a first communication device; the processing device comprises a main control element, an image recognition device and a second communication device; the camera is used for shooting and acquiring a desktop image and sending the desktop image to the processing device through the first communication device; the image recognition device is used for carrying out image recognition on the desktop image; the main control element is used for determining the use state of the dining table corresponding to the desktop image according to the identification result of the image identification, and sending the use state to the display device through the second communication device; the display device is used for displaying the using state of the dining table.
7. The intelligent dining table ordering system of claim 6, wherein: the image recognition device is specifically used for recognizing the number of dinner plates in the desktop image or the eating state of food in the dinner plates.
8. The intelligent dining table ordering system of claim 6, wherein: the main control element is specifically configured to determine that the use state of the dining table corresponding to the desktop image is a turn-over state when the image recognition device recognizes that the eating state of the food in the dinner plate indicates that the user has finished eating, and determine that the use state of the dining table corresponding to the desktop image is a sitting state when the image recognition device recognizes that the eating state of the food in the dinner plate indicates that the user has not finished eating.
9. The intelligent dining table ordering system of claim 6, wherein: the intelligence dining table still include speech device, speech device includes: a recording device, a third communication device; the processing device further comprises: a voice recognition device; the recording device is used for recording the voice of the user and sending the voice to the processing device through the third communication device; the voice recognition device is used for recognizing the voice to obtain service keywords and sending the service keywords and the table number corresponding to the user to the display device through the second communication device.
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| CN201911068129.5A CN111031093A (en) | 2019-11-05 | 2019-11-05 | Intelligent dining table ordering system |
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| CN201911068129.5A CN111031093A (en) | 2019-11-05 | 2019-11-05 | Intelligent dining table ordering system |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112837186A (en) * | 2021-03-08 | 2021-05-25 | 尹贺伟 | Intelligent ordering system |
| WO2021254378A1 (en) * | 2020-06-19 | 2021-12-23 | 维沃移动通信有限公司 | Interface display method and apparatus, and electronic device |
-
2019
- 2019-11-05 CN CN201911068129.5A patent/CN111031093A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2021254378A1 (en) * | 2020-06-19 | 2021-12-23 | 维沃移动通信有限公司 | Interface display method and apparatus, and electronic device |
| CN112837186A (en) * | 2021-03-08 | 2021-05-25 | 尹贺伟 | Intelligent ordering system |
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Application publication date: 20200417 |