CN111010290B - Service log processing method and device, electronic equipment and storage medium - Google Patents
Service log processing method and device, electronic equipment and storage medium Download PDFInfo
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- CN111010290B CN111010290B CN201911154643.0A CN201911154643A CN111010290B CN 111010290 B CN111010290 B CN 111010290B CN 201911154643 A CN201911154643 A CN 201911154643A CN 111010290 B CN111010290 B CN 111010290B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/069—Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0803—Configuration setting
- H04L41/0823—Configuration setting characterised by the purposes of a change of settings, e.g. optimising configuration for enhancing reliability
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Abstract
The application provides a method and a device for processing a service log, an electronic device and a storage medium, wherein the method comprises the following steps: receiving configuration information sent by a management server, wherein the configuration information comprises log analysis level information and service priority information; configuring according to the configuration information; analyzing the received service logs, and determining the problem occurrence frequency corresponding to each service type; generating service priority adjustment information according to the problem occurrence frequency corresponding to each service type; sending the service priority adjustment information to a management server so that the management server adjusts the service priority and the log analysis level according to the service priority adjustment information; receiving new configuration information sent by the management server, wherein the new configuration information comprises new log analysis level information and new service priority information; and configuring according to the new configuration information. Therefore, the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, the service which is easy to have problems can be timely processed, the burden of a log server is effectively reduced, and the service processing efficiency is improved.
Description
Technical Field
The present application relates to the field of computer technologies, and in particular, to a method and an apparatus for processing a service log, an electronic device, and a storage medium.
Background
The data service system generally comprises a plurality of servers, and specifically may comprise a plurality of service servers, a management server and a log server, and may further comprise a request distribution server. The completion of each service needs to be completed by cooperation of a plurality of servers. In the execution process of a certain business process, each business server generates a log file, so that a large amount of business logs can be generated in the environment with large business volume. In the service log analysis process, a local analysis monitoring mode can be adopted, and a centralized analysis monitoring mode can also be adopted.
However, for the local analysis monitoring mode, each service server performs log analysis and monitoring locally, and if a service has a problem on several service servers, a plurality of service servers may generate a problem alarm, and manual analysis is required, which is not favorable for fault location. For a centralized analysis monitoring mode, a log server can perform unified log analysis and monitoring, and problems can be timely and efficiently found and positioned. However, in a large traffic environment, a large amount of service logs are generated, and a heavy burden is imposed on the log server when the service server pushes log information to the log server, the log server stores the log information, and the log server analyzes the large amount of service logs.
Disclosure of Invention
The application provides a method and a device for processing a service log, an electronic device and a storage medium, which are used for solving the defects of heavy burden, low processing efficiency and the like in the prior art.
A first aspect of the present application provides a method for processing a service log, including:
receiving configuration information sent by a management server, wherein the configuration information comprises log analysis level information and service priority information;
configuring according to the configuration information;
analyzing the received service logs, and determining the problem occurrence frequency corresponding to each service type;
generating service priority adjustment information according to the problem occurrence frequency corresponding to each service type;
sending the service priority adjustment information to a management server so that the management server adjusts the service priority and the log analysis level according to the service priority adjustment information;
receiving new configuration information sent by the management server, wherein the new configuration information comprises new log analysis level information and new service priority information;
and configuring according to the new configuration information.
Optionally, the method further comprises:
receiving alarm information sent by a service server, wherein the alarm information comprises a target service log with a problem;
extracting a user identifier and a service identifier from the target service log;
judging whether the service corresponding to the service identifier is the first alarm within preset time according to the user identifier and the service identifier;
if yes, sending a service log request to each service server, wherein the service log request comprises the user identifier and the service identifier;
receiving the user identification returned by each service server according to the service log request and the service log corresponding to the service identification;
analyzing the service logs returned by each service server to determine the problems;
and if not, discarding the alarm information.
Optionally, before analyzing the received service log, the method further includes:
receiving service logs sent by each service server; when receiving a service request sent by a client, the service server determines the service priority of the requested service according to the service type included in the service request, determines the analysis level of the requested service according to the service priority of the requested service and the log analysis level, and sends a service log to the log server according to a push mode corresponding to the analysis level of the requested service; the log analysis level includes real-time analysis, timing analysis, and local analysis.
Optionally, the analyzing the received service log to determine the problem occurrence frequency corresponding to each service type includes:
and analyzing the received service logs according to a preset period, and determining the problem occurrence frequency corresponding to each service type.
Optionally, the method further comprises:
and carrying out time synchronization with the management server.
A second aspect of the present application provides a method for processing a service log, including:
sending configuration information to each service server and the log server so that each service server configures service priority according to the configuration information and the log server configures log analysis level according to the configuration information; the configuration information comprises service priority information and log analysis grade information;
receiving service priority adjustment information sent by a log server;
generating new configuration information according to the service priority adjustment information, wherein the new configuration information comprises new log analysis level information and new service priority information;
sending the new configuration information to a log server and each service server to adjust service priority and log analysis level;
and carrying out time synchronization on the service server and the log server.
A third aspect of the present application provides an apparatus for processing a service log, including:
the first receiving module is used for receiving configuration information sent by the management server, wherein the configuration information comprises log analysis level information and service priority information;
the configuration module is used for carrying out configuration according to the configuration information;
the determining module is used for analyzing the received service logs and determining the problem occurrence frequency corresponding to each service type;
the first generation module is used for generating service priority adjustment information according to the problem occurrence frequency corresponding to each service type;
the first sending module is used for sending the service priority adjustment information to a management server so that the management server adjusts the service priority and the log analysis level according to the service priority adjustment information;
the first receiving module is further configured to receive new configuration information sent by the management server, where the new configuration information includes new log analysis level information and new service priority information;
the configuration module is further configured to perform configuration according to the new configuration information.
Optionally, the determining module is further configured to:
receiving alarm information sent by a service server, wherein the alarm information comprises a target service log with a problem;
extracting a user identifier and a service identifier from the target service log;
judging whether the service corresponding to the service identifier is the first alarm within preset time according to the user identifier and the service identifier;
if yes, sending a service log request to each service server, wherein the service log request comprises the user identification and the service identification;
receiving the user identification returned by each service server according to the service log request and the service log corresponding to the service identification;
analyzing the service logs returned by each service server to determine the problems;
if not, discarding the alarm information.
Optionally, the determining module is further configured to:
receiving service logs sent by each service server; when receiving a service request sent by a client, the service server determines the service priority of the requested service according to the service type included in the service request, determines the analysis level of the requested service according to the service priority of the requested service and the log analysis level, and sends a service log to the log server according to a push mode corresponding to the analysis level of the requested service; the log analysis level includes real-time analysis, timing analysis, and local analysis.
Optionally, the determining module is specifically configured to:
and analyzing the received service logs according to a preset period, and determining the problem occurrence frequency corresponding to each service type.
Optionally, the configuration module is further configured to:
and carrying out time synchronization with the management server.
A fourth aspect of the present application provides an apparatus for processing a service log, including:
the second sending module is used for sending configuration information to each service server and the log server so that each service server configures service priority according to the configuration information and the log server configures log analysis grade according to the configuration information; the configuration information comprises service priority information and log analysis level information;
the second receiving module is used for receiving the service priority adjustment information sent by the log server;
the second generation module is used for generating new configuration information according to the service priority adjustment information, wherein the new configuration information comprises new log analysis level information and new service priority information;
the second sending module is further configured to send the new configuration information to the log server and each service server to adjust the service priority and the log analysis level;
and the synchronization module is used for synchronizing the time of the service server and the time of the log server.
A fifth aspect of the present application provides an electronic device, comprising: at least one processor and memory;
the memory stores a computer program; the at least one processor executes the computer program stored by the memory to implement the method provided by the first aspect.
A sixth aspect of the present application provides an electronic device, comprising: at least one processor and memory;
the memory stores a computer program; the at least one processor executes the computer program stored by the memory to implement the method provided by the second aspect.
A seventh aspect of the present application provides a computer readable storage medium having stored thereon a computer program which, when executed, implements the method provided by the first aspect.
A seventh aspect of the present application provides a computer readable storage medium having stored thereon a computer program which, when executed, implements the method provided by the second aspect.
According to the service log processing method, the device, the electronic equipment and the storage medium, the log server receives the configuration information sent by the management server, after configuration is carried out according to the configuration information, analysis is carried out according to the received service log, the problem occurrence frequency corresponding to each service type is determined, service priority adjustment information is generated according to the problem occurrence frequency of each service type and is sent to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive new configuration information sent by the management server and carries out configuration according to the new configuration information, dynamic adjustment of the service priority and the log analysis level according to the problem occurrence frequency is achieved, therefore services which are prone to problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings used in the embodiments or the description of the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present application, and those skilled in the art can obtain other drawings without inventive labor.
Fig. 1 is a schematic diagram of an architecture of a data service system according to an embodiment of the present application;
fig. 2 is a schematic flowchart of a method for processing a service log according to an embodiment of the present application;
fig. 3 is a schematic flowchart of a processing method for providing a service log according to another embodiment of the present application;
FIG. 4 is an exemplary flow diagram of a process flow provided by an embodiment of the present application;
fig. 5 is a flowchart illustrating a method for processing a service log according to yet another embodiment of the present application;
fig. 6 is a schematic structural diagram of a device for processing a service log according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of a device for processing a service log according to another embodiment of the present application;
fig. 8 is a schematic structural diagram of an electronic device according to an embodiment of the present application;
fig. 9 is a schematic structural diagram of an electronic device according to another embodiment of the present application.
With the above figures, there are shown specific embodiments of the present application, which will be described in more detail below. These drawings and written description are not intended to limit the scope of the disclosed concepts in any way, but rather to illustrate the concepts of the disclosure to those skilled in the art by reference to specific embodiments.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments in the present application without making any creative effort belong to the protection scope of the present application.
The method for processing the service log is suitable for a data service system comprising a plurality of servers, and the completion of each service needs to be completed by the cooperation of the plurality of servers. Fig. 1 is a schematic diagram of an architecture of a data service system based on the embodiment of the present application. The data service system can comprise a plurality of service servers, a management server and a log server, and can also comprise a request distribution server. In the execution process of the business process, each business server generates a business log, the business priority is determined according to the business grade, the log analysis grade is divided into three grades of real-time analysis, timing analysis and local analysis according to the business priority, when the business server generates the business log, the business log is pushed to the log server according to the analysis grade of the business log, the log server can analyze according to the received business log to determine the problem occurrence frequency corresponding to each business type, business priority adjustment information is generated according to the problem occurrence frequency of each business type and is sent to the management server, and the management server can adjust the business priority and the log analysis grade according to the business priority adjustment information, so that the business which is easy to cause problems can be timely processed. The management server can also be responsible for synchronizing the time of each service server and the time of the log server, so that the time of each service server and the time of the log server are consistent with the time of the management server.
Furthermore, the terms "first", "second", etc. are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. In the description of the following examples, "plurality" means two or more unless specifically limited otherwise.
The following several specific embodiments may be combined with each other, and details of the same or similar concepts or processes may not be repeated in some embodiments. Embodiments of the present invention will be described below with reference to the accompanying drawings.
An embodiment of the present application provides a method for processing a service log, which is used for processing the service log of a data service system. The execution subject of this embodiment is a processing device of the service log, which may be referred to as a first device for distinction, and the first device may be provided in the log server.
As shown in fig. 2, a schematic flow chart of a method for processing a service log provided in this embodiment is shown, where the method includes:
Specifically, the management server sends configuration information to each service server and the log server, and configures each service server and each log server, specifically, the configuration information may be service priority information and log analysis level information, where the service priority information includes a service type and a corresponding priority, and the log analysis level information may include the service type, the service priority and a corresponding log analysis level.
Optionally, the service priority may be a priority set according to actual requirements at first, and then continuously adjusted according to a change of a problem occurrence frequency corresponding to the service type. The log analysis level can be divided into three levels of real-time analysis, timing analysis and local analysis according to the service priority, and can also be divided into levels according to other modes.
Alternatively, the management server may transmit configuration information including log analysis level information and service priority information to the service server and the log server, respectively.
Alternatively, the log analysis level information may be a log analysis level list, and the service priority information may be a service priority list.
And 102, configuring according to the configuration information.
Specifically, after receiving the configuration information sent by the management server, the configuration may be performed according to the configuration information, and specifically, the configuration information may be stored, so that the service may be processed according to the configuration information subsequently.
And 103, analyzing the received service logs, and determining the problem occurrence frequency corresponding to each service type.
Specifically, in the execution process of the service flow, each service server generates a service log, determines a service priority according to the service level, and divides the log analysis level into three levels, namely a real-time analysis level, a timing analysis level and a local analysis level according to the service priority. The problem occurrence frequency may refer to a frequency of occurrence of problems for each service type within a preset time period.
And step 104, generating service priority adjustment information according to the problem occurrence frequency corresponding to each service type.
Specifically, after the problem occurrence frequency corresponding to each service type is determined, the service priority adjustment information may be generated according to the problem occurrence frequency corresponding to each service type. The service priority adjustment information may include a service type to be adjusted and a corresponding adjusted priority. For example, the service priority adjustment information includes: service type A-first level (the adjusted priority of the service type A is represented as first level); service type B-level (the adjusted priority of service type B is level two), and the content included in the specific service priority adjustment information may be set according to actual needs.
And 105, sending service priority adjustment information to the management server so that the management server adjusts the service priority and the log analysis level according to the service priority adjustment information.
Specifically, after the service priority adjustment information is generated, the service priority adjustment information may be sent to the management server, and the management server may adjust the service priority and the log analysis level according to the service priority adjustment information.
And 106, receiving new configuration information sent by the management server, wherein the new configuration information comprises new log analysis level information and new service priority information.
And step 107, configuring according to the new configuration information.
Optionally, after receiving the service priority adjustment information, the management server may generate a new configuration policy according to the received service priority adjustment information, and push the new configuration policy to each service server and the log server, thereby implementing dynamic adjustment of the service priority.
In the method for processing the service log provided by this embodiment, the log server receives the configuration information sent by the management server, performs configuration according to the configuration information, and then performs analysis according to the received service log to determine the problem occurrence frequency corresponding to each service type, generates the service priority adjustment information according to the problem occurrence frequency of each service type, and sends the service priority adjustment information to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server, performs configuration according to the new configuration information, and achieves that the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, so that services which are prone to have problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved.
Another embodiment of the present application provides a further supplementary description on the service log processing method provided in the foregoing embodiment.
As shown in fig. 3, a flow chart of the service log processing method provided in this embodiment is schematically illustrated
As a practical manner, on the basis of the above embodiment, optionally, the method may further include:
Specifically, a user may submit a service request to the data service system through the client, where the service request may include a user identifier (such as a user ID or other identification information), a service type, and a service identifier (such as a service ID or other identification information), a request distribution server of the data service system may receive a service request sent by the client, distribute the service request to a service server, where the service server may perform response processing on the service request and determine a service priority according to the service type in the service request, and the service server determines an analysis level (i.e., a log analysis level) of the service according to the determined priority of the service and preconfigured log analysis level information, where the analysis level includes three levels of real-time analysis, timing analysis, and local analysis. The service server generates a service log, and specifically stores the main service flow and the access information according to key fields (such as a user ID, a service type, a service ID, a sending message (including source and destination information), a receiving message (including source and destination information), time, a processing result, and the like), for example, into a database table. The service server processes the service log according to the analysis level of the service log, and specifically comprises the following steps: and if the analysis level is determined to be real-time analysis, sending a service log to the log server, if the analysis level is timing analysis, sending a service change log to the log server according to a preset period, and if the analysis level is local analysis, carrying out local analysis on the service log.
The service server performs local analysis according to the service log, and when a service is found to have a problem, sends alarm information to the log server, where the alarm information may include a target service log in which the problem occurs, and the first device of the log server may receive the alarm information sent by the service server.
And the log server analyzes and monitors the received service log.
Specifically, after receiving the alarm information sent by the service server, the first device of the log server may extract a user identifier (which may be referred to as a target user identifier) and a service identifier (which may be referred to as a target service identifier) from the target service log.
Specifically, after the target user identifier and the target service identifier are extracted, whether the service corresponding to the target service identifier is the first alarm within the preset time may be determined according to the target user identifier and the target service identifier.
The preset time may be set according to actual requirements, for example, the preset time may be one hour, one day, one week, and the like, and this embodiment is not limited.
Specifically, if the service corresponding to the target service identifier is a first alarm within a preset time, a service log request is sent to each service server, where the service log request includes a target user identifier and a target service identifier.
And after receiving the service log request sent by the log server, each service server acquires the service log which is generated by the service server and corresponds to the target user identifier and the target service identifier, and sends the service log to the first device of the log server.
Specifically, the first device receives a target user identifier returned by each service server in response to a service log request and a service log corresponding to the target service identifier.
Specifically, after receiving the service logs returned by the service servers, the service logs returned by the service servers are analyzed to determine the problems.
Specifically, if the service corresponding to the target service identifier is not the first alarm within the preset time, the alarm information is discarded and no processing is performed.
As another practicable manner, on the basis of the foregoing embodiment, optionally before analyzing the received service log, the method further includes:
step 2031, receiving the service logs sent by each service server.
When receiving a service request sent by a client, a service server determines the service priority of the requested service according to the service type included in the service request, determines the analysis level of the requested service according to the service priority of the requested service and the log analysis level, and sends a service log to a log server according to a push mode corresponding to the analysis level of the requested service; the log analysis level includes real-time analysis, timing analysis, and local analysis.
As another implementable manner, on the basis of the foregoing embodiment, optionally, analyzing the received service log to determine the problem occurrence frequency corresponding to each service type includes:
and step 1031, analyzing the received service logs according to a preset period, and determining the problem occurrence frequency corresponding to each service type.
Specifically, the first device of the log server may analyze the service type with the problem according to a preset period to determine the problem occurrence frequency corresponding to each service type.
As another practicable manner, on the basis of the foregoing embodiment, optionally, the method may further include:
time synchronization is performed with the management server.
Specifically, the management server is used as a time server to perform time synchronization, and each service server and the log server perform time synchronization with the management server, so as to ensure that the time of all servers in the system is consistent.
As an exemplary implementable manner, as shown in fig. 4, an exemplary flow diagram of the processing flow provided for the present embodiment is provided. Illustratively, a service needs to be completed cooperatively by three service servers, after receiving a service request, the service server 1 processes the service in the service server 1, after the processing is completed, the service processing result is forwarded to the service server 2, and a service log corresponding to the processing process is generated in the service server 1, the service server 2 receives the service request forwarded by the service server 1 and continues the processing, after the processing is completed, a service response message is returned to the service server 1, and the service processing result is sent to the service server 3, and a service log corresponding to the processing process is generated in the service server 2, the service server 3 further processes the service, after the processing is completed, the service server 3 returns a service end message to the service server 2, and a corresponding service log is generated in the service server 3. Taking the processing procedure of a service server as an example, the specific processing procedure is as follows:
and S1, the management server is used as a time server to carry out time synchronization, and each service server and each log server carry out time synchronization with the management server so as to ensure that the time of all servers in the system is consistent.
And S2, configuring a service priority list and a log analysis level list by the management server. And determining the priority of the service according to the service type in the service priority list. The log analysis level list divides the log analysis level of the service into three levels of real-time analysis, timing analysis and local analysis according to the priority of the service.
And S3, the management server sends configuration information to each service server and the log server to configure each service server and the log server. The configuration information includes a service priority list and a log analysis level list.
And step S4, the client submits a service request to the data service system, wherein the service request comprises a user identifier (user ID), a service type and a service identifier (service ID).
And step S5, the service server in the data service system processes the service request and determines the service priority according to the service type.
And S6, the service server determines the analysis level of the service according to the determined priority of the service and the log analysis level list, wherein the analysis level comprises three levels of real-time analysis, timing analysis and local analysis.
Step S7, the service server generates a service log, specifically, the main service process, the entrance and exit information are processed according to the key fields: fields such as user ID, service type, service ID, sending message (including source and destination information), receiving message (including source and destination information), time, processing result and the like are stored in a database table.
Step S8, the service server processes the service log according to the analysis level of the service log, and specifically comprises the following steps: if the determined analysis level is real-time analysis, sending a service log to a log server in real time, and executing the step S9; if the timing analysis is carried out, a service log is sent to a log server according to a preset period; executing the step S9; if the analysis is a local analysis, the service log is locally saved, and step S10 is executed.
And S9, the log server analyzes and monitors according to the received service log.
And S10, the service server performs local analysis according to the service log, and performs alarm information to the log server when a service problem is found, wherein the alarm information carries the service log with the problem. Then, step S11 is executed.
Step S11, when receiving the alarm information sent by the service server, the log server extracts the user ID and the service ID of the service from the service log carried in the alarm information, judges whether the alarm is the first alarm of the service within the preset time, if so, executes step S12, and if not, discards the alarm information.
Step S12, the log server sends a service log request to each service server, and the request carries the user ID and the service ID of the service log.
And step S13, the service server sends corresponding service logs to the log server according to the service log request.
And S14, analyzing the received service log by the log server and positioning the problem.
And step S15, the log server periodically analyzes the service type with the problem, and sends a service priority adjustment notification message including service priority adjustment information to the management server according to the problem occurrence frequency.
And S16, the management server generates a new configuration strategy according to the received service priority adjustment information, and then pushes the new strategy to each service server and log server to realize dynamic adjustment and analysis of the service priority.
It should be noted that the respective implementable modes in the present embodiment may be implemented individually, or may be implemented in combination in any combination without conflict, and the present application is not limited thereto.
In the method for processing the service log provided by this embodiment, the log server receives the configuration information sent by the management server, performs configuration according to the configuration information, and then performs analysis according to the received service log to determine the problem occurrence frequency corresponding to each service type, generates the service priority adjustment information according to the problem occurrence frequency of each service type, and sends the service priority adjustment information to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server, performs configuration according to the new configuration information, and achieves that the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, so that services which are prone to have problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved. The method and the system ensure the timely effectiveness of analysis and monitoring of the key service logs, reduce the pressure of analysis and monitoring of massive logs on the log server through the service priority, and reduce the cost of the log server. And (4) checking the alarm generated by local log analysis, discarding the non-primary alarm and avoiding repeated alarm.
Another embodiment of the present application provides a method for processing a service log, which is used for processing the service log of a data service system. The execution subject of the present embodiment is a processing device of the service log, which may be referred to as a second device hereinafter for the purpose of distinction, and the second device may be provided in the management server.
As shown in fig. 5, a schematic flow chart of a method for processing a service log provided in this embodiment is shown, where the method includes:
The configuration information includes service priority information and log analysis level information.
Specifically, in the execution process of the service flow, each service server generates a service log, determines a service priority according to the service level, and divides the log analysis level into three levels, namely a real-time analysis level, a timing analysis level and a local analysis level according to the service priority, when the service server generates the service log, the service log is pushed to the log server according to the analysis level of the service log, specifically, the service log is pushed to a first device of the log server, and the first device can receive the service log sent by each service server, can analyze according to the received service log, and determines the problem occurrence frequency corresponding to each service type. The problem occurrence frequency may refer to a frequency of occurrence of problems in a preset time period for each service type.
After determining the problem occurrence frequency corresponding to each service type, the log server may generate service priority adjustment information according to the problem occurrence frequency corresponding to each service type. The service priority adjustment information may include a service type to be adjusted and a corresponding adjusted priority. For example, the service priority adjustment information includes: service type A-first level (indicating that the adjusted priority of the service type A is first level); the service type B-level (the adjusted priority of the service type B is level two), and the content included in the specific service priority adjustment information can be set according to the actual requirement.
The log server may send the service priority adjustment information to the management server after generating the service priority adjustment information, and the second device of the specific management server may receive the service priority adjustment information sent by the log server.
Specifically, the second device may adjust the service priority and the log analysis level according to the service priority adjustment information.
Specifically, after receiving the service priority adjustment information, the second device may generate a new configuration policy (i.e., new configuration information) according to the received service priority adjustment information, and push the new configuration policy to each service server and log server, thereby implementing dynamic adjustment of the service priority.
It should be noted that, this embodiment is an execution method on the management server side, which interacts with the log server in the foregoing embodiment, and has technical features and effects corresponding to the foregoing embodiment, and a specific interaction process of the method is described in detail in the foregoing embodiment, and is not described again here.
In the method for processing the service log provided by this embodiment, the log server receives the configuration information sent by the management server, performs configuration according to the configuration information, and then performs analysis according to the received service log to determine the problem occurrence frequency corresponding to each service type, generates the service priority adjustment information according to the problem occurrence frequency of each service type, and sends the service priority adjustment information to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server, performs configuration according to the new configuration information, and achieves that the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, so that services which are prone to have problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved.
Yet another embodiment of the present application provides a device for processing a service log, which is configured to execute the method for processing a service log provided in the foregoing embodiment.
As shown in fig. 6, a schematic structural diagram of a processing apparatus for a service log provided in this embodiment is shown. The processing device 50 of the service log comprises a first receiving module 51, a configuration module 52, a determination module 53, a first generation module 54, and a first sending module 55.
The first receiving module is used for receiving configuration information sent by the management server, wherein the configuration information comprises log analysis level information and service priority information; the configuration module is used for configuring according to the configuration information; the determining module is used for analyzing the received service logs and determining the problem occurrence frequency corresponding to each service type; the first generation module is used for generating service priority adjustment information according to the problem occurrence frequency corresponding to each service type; the first sending module is used for sending the service priority adjustment information to the management server so that the management server adjusts the service priority and the log analysis level according to the service priority adjustment information; the first receiving module is further configured to receive new configuration information sent by the management server, where the new configuration information includes new log analysis level information and new service priority information; and the configuration module is also used for configuring according to the new configuration information.
The specific manner in which the respective modules perform operations with respect to the apparatus in the present embodiment has been described in detail in the embodiment related to the method, and will not be described in detail herein.
According to the processing device of the service log provided by the embodiment, the log server receives the configuration information sent by the management server, and after the configuration is carried out according to the configuration information, the configuration server analyzes according to the received service log, determines the problem occurrence frequency corresponding to each service type, generates the service priority adjustment information according to the problem occurrence frequency of each service type, and sends the service priority adjustment information to the management server.
In another embodiment of the present application, a supplementary description is further provided for the processing device of the service log provided in the foregoing embodiment.
As a practical manner, on the basis of the foregoing embodiments, optionally, the determining module is further configured to:
receiving alarm information sent by a service server, wherein the alarm information comprises a target service log with a problem; extracting a user identifier and a service identifier from a target service log; judging whether the service corresponding to the service identifier is the first alarm within the preset time according to the user identifier and the service identifier; if yes, sending a service log request to each service server, wherein the service log request comprises a user identifier and a service identifier; receiving a user identifier returned by each service server according to the service log request and a service log corresponding to the service identifier; analyzing the service logs returned by each service server to determine the problems; if not, discarding the alarm information.
As another implementable manner, on the basis of the foregoing embodiment, optionally, the determining module is further configured to:
receiving service logs sent by each service server; when receiving a service request sent by a client, a service server determines the service priority of the requested service according to the service type included in the service request, determines the analysis level of the requested service according to the service priority of the requested service and the log analysis level, and sends a service log to a log server according to a push mode corresponding to the analysis level of the requested service; the log analysis level includes real-time analysis, timing analysis, and local analysis.
As another implementable manner, on the basis of the foregoing embodiment, optionally, the determining module is specifically configured to:
and analyzing the received service logs according to a preset period, and determining the problem occurrence frequency corresponding to each service type.
As another implementable manner, on the basis of the foregoing embodiment, optionally, the module is further configured to:
time synchronization is performed with the management server.
The specific manner in which the respective modules perform operations has been described in detail in relation to the apparatus in this embodiment, and will not be elaborated upon here.
It should be noted that the respective implementable modes in the embodiment may be implemented individually, or may be implemented in combination in any combination without conflict, and the present application is not limited thereto.
According to the processing device of the service log, the configuration information sent by the management server is received through the log server, the configuration information is configured according to the configuration information, the analysis is carried out according to the received service log, the problem occurrence frequency corresponding to each service type is determined, the service priority adjustment information is generated according to the problem occurrence frequency of each service type and is sent to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server and carry out the configuration according to the new configuration information, the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, the service which is easy to have problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved. The method and the system ensure the timely effectiveness of analysis and monitoring of the key service logs, reduce the pressure of analysis and monitoring of massive logs on the log server through the service priority, and reduce the cost of the log server. And (4) checking the alarm generated by local log analysis, discarding the non-primary alarm and avoiding repeated alarm.
Yet another embodiment of the present application provides a device for processing a service log, which is configured to execute the method for processing a service log provided in the foregoing embodiment.
As shown in fig. 7, a schematic structural diagram of a processing apparatus for a service log provided in this embodiment is shown. The processing device 70 of the service log comprises a second sending module 71, a second receiving module 72, a second generating module 73 and a synchronizing module 74.
The second sending module is used for sending configuration information to each service server and the log server so that each service server configures service priority according to the configuration information and the log server configures log analysis level according to the configuration information; the configuration information comprises service priority information and log analysis grade information; the second receiving module is used for receiving the service priority adjustment information sent by the log server; the second generation module is used for generating new configuration information according to the service priority adjustment information, wherein the new configuration information comprises new log analysis level information and new service priority information; the second sending module is also used for sending the new configuration information to the log server and each service server so as to adjust the service priority and the log analysis level; and the synchronization module is used for synchronizing the time of the service server and the time of the log server.
The specific manner in which the respective modules perform operations has been described in detail in relation to the apparatus in this embodiment, and will not be elaborated upon here.
According to the processing device of the service log provided by the embodiment, the log server receives the configuration information sent by the management server, and after the configuration information is configured according to the configuration information, the configuration information is analyzed according to the received service log, the problem occurrence frequency corresponding to each service type is determined, the service priority adjustment information is generated according to the problem occurrence frequency of each service type and is sent to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server and configure according to the new configuration information, and the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, so that services which are easy to have problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved.
Yet another embodiment of the present application provides an electronic device, configured to perform the method provided in the foregoing embodiment, where the electronic device may be a log server.
As shown in fig. 8, is a schematic structural diagram of the electronic device provided in this embodiment. The electronic device 80 includes: at least one processor 81 and memory 82;
the memory stores a computer program; at least one processor executes the computer program stored in the memory to implement the methods provided by the above-described embodiments.
According to the electronic device of the embodiment, the log server receives the configuration information sent by the management server, after the configuration is carried out according to the configuration information, the analysis is carried out according to the received service log, the problem occurrence frequency corresponding to each service type is determined, the service priority adjustment information is generated according to the problem occurrence frequency of each service type and is sent to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server and carry out the configuration according to the new configuration information, the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, and therefore services which are prone to problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved. The method and the system ensure the timely effectiveness of analysis and monitoring of the key service logs, reduce the pressure of analysis and monitoring of massive logs on the log server through the service priority, and reduce the cost of the log server. And (4) checking the alarm generated by local log analysis, discarding the non-primary alarm and avoiding repeated alarm.
Yet another embodiment of the present application provides an electronic device, which may be a management server, for executing the method provided by the foregoing embodiment.
As shown in fig. 9, which is a schematic structural diagram of the electronic device provided in this embodiment. The electronic device 80 includes: at least one processor 91 and memory 92;
the memory stores a computer program; at least one processor executes the computer program stored in the memory to implement the methods provided by the above-described embodiments.
According to the electronic device of the embodiment, the log server receives the configuration information sent by the management server, after the configuration is carried out according to the configuration information, the analysis is carried out according to the received service log, the problem occurrence frequency corresponding to each service type is determined, the service priority adjustment information is generated according to the problem occurrence frequency of each service type and is sent to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server and carry out the configuration according to the new configuration information, the dynamic adjustment of the service priority and the log analysis level according to the problem occurrence frequency is realized, the service which is easy to cause problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved. The method and the system ensure the timely effectiveness of analysis and monitoring of the key service logs, reduce the pressure of analysis and monitoring of massive logs on the log server through the service priority, and reduce the cost of the log server. And (4) checking the alarm generated by local log analysis, discarding the non-primary alarm and avoiding repeated alarm.
Yet another embodiment of the present application provides a computer-readable storage medium, in which a computer program is stored, and when the computer program is executed, the method provided by the foregoing log server-side embodiment is implemented.
According to the computer readable storage medium of the embodiment, the log server receives the configuration information sent by the management server, performs configuration according to the configuration information, analyzes according to the received service log, determines the problem occurrence frequency corresponding to each service type, generates the service priority adjustment information according to the problem occurrence frequency of each service type, and sends the service priority adjustment information to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server, performs configuration according to the new configuration information, and achieves that the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, so that services which are easy to have problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved. The method and the system ensure the timely effectiveness of analysis and monitoring of the key service logs, reduce the pressure of analysis and monitoring of massive logs on the log server through the service priority, and reduce the cost of the log server. And (4) checking the alarm generated by local log analysis, discarding the non-primary alarm and avoiding repeated alarm.
Yet another embodiment of the present application provides a computer-readable storage medium, in which a computer program is stored, and when the computer program is executed, the method provided by the above-mentioned embodiment of the management server side is implemented.
According to the computer-readable storage medium of the embodiment, the log server receives the configuration information sent by the management server, after the configuration is carried out according to the configuration information, the configuration is carried out according to the received service log, the problem occurrence frequency corresponding to each service type is determined, the service priority adjustment information is generated according to the problem occurrence frequency of each service type and is sent to the management server, the management server can adjust the service priority and the log analysis level according to the service priority adjustment information, the log server can receive the new configuration information sent by the management server and carry out the configuration according to the new configuration information, the service priority and the log analysis level are dynamically adjusted according to the problem occurrence frequency, and therefore services which are easy to have problems can be timely processed, the burden of the log server is effectively reduced, and the service processing efficiency is improved. The method and the system ensure the timely effectiveness of analysis and monitoring of the key service logs, reduce the pressure of analysis and monitoring of massive logs on the log server through the service priority, and reduce the cost of the log server. And (4) checking the alarm generated by the local log analysis, and discarding the non-first alarm to avoid repeated alarm.
In the several embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one position, or may be distributed on multiple network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, or in a form of hardware plus a software functional unit.
The integrated unit implemented in the form of a software functional unit may be stored in a computer-readable storage medium. The software functional unit is stored in a storage medium and includes several instructions to enable a computer device (which may be a personal computer, a server, or a network device) or a processor (processor) to execute some steps of the methods according to the embodiments of the present application. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
It is obvious to those skilled in the art that, for convenience and simplicity of description, the foregoing division of the functional modules is merely used as an example, and in practical applications, the above function distribution may be performed by different functional modules according to needs, that is, the internal structure of the device is divided into different functional modules to perform all or part of the above described functions. For the specific working process of the device described above, reference may be made to the corresponding process in the foregoing method embodiment, which is not described herein again.
Finally, it should be noted that: the above embodiments are only used for illustrating the technical solutions of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present application.
Claims (9)
1. A method for processing a service log is characterized by comprising the following steps:
receiving configuration information sent by a management server, wherein the configuration information comprises log analysis level information and service priority information;
configuring according to the configuration information;
analyzing the received service logs, and determining the problem occurrence frequency corresponding to each service type;
generating service priority adjustment information according to the problem occurrence frequency corresponding to each service type;
sending the service priority adjustment information to a management server so that the management server adjusts the service priority and the log analysis level according to the service priority adjustment information;
receiving new configuration information sent by the management server, wherein the new configuration information comprises new log analysis level information and new service priority information;
configuring according to the new configuration information;
receiving alarm information sent by a service server, wherein the alarm information comprises a target service log with a problem;
extracting a user identifier and a service identifier from the target service log;
judging whether the service corresponding to the service identifier is the first alarm within preset time according to the user identifier and the service identifier;
if yes, sending a service log request to each service server, wherein the service log request comprises the user identification and the service identification;
receiving the user identification returned by each service server according to the service log request and the service log corresponding to the service identification;
analyzing the service logs returned by each service server to determine the problems;
and if not, discarding the alarm information.
2. The method of claim 1, wherein prior to analyzing the received traffic log, the method further comprises:
receiving service logs sent by each service server; when receiving a service request sent by a client, the service server determines the service priority of the requested service according to the service type included in the service request, determines the analysis level of the requested service according to the service priority of the requested service and the log analysis level, and sends a service log to the log server according to a push mode corresponding to the analysis level of the requested service; the log analysis level includes real-time analysis, timing analysis, and local analysis.
3. The method of claim 1, wherein analyzing the received service log to determine a problem occurrence frequency corresponding to each service type comprises:
and analyzing the received service logs according to a preset period, and determining the problem occurrence frequency corresponding to each service type.
4. The method according to any one of claims 1-3, further comprising:
and carrying out time synchronization with the management server.
5. A method for processing a service log is characterized by comprising the following steps:
sending configuration information to each service server and the log server so that each service server configures service priority according to the configuration information and the log server configures log analysis level according to the configuration information; the configuration information comprises service priority information and log analysis level information;
receiving service priority adjustment information sent by the log server;
generating new configuration information according to the service priority adjustment information, wherein the new configuration information comprises new log analysis level information and new service priority information;
sending the new configuration information to a log server and each service server to adjust service priority and log analysis level;
time synchronization is carried out on the service server and the log server;
the service server sends alarm information to the log server, wherein the alarm information comprises a target service log with a problem;
the log server receives alarm information sent by the service server, extracts a user identifier and a service identifier from the target service log in the alarm information, and judges whether a service corresponding to the service identifier is the first alarm within preset time according to the user identifier and the service identifier;
if yes, the log server sends a service log request to each service server, wherein the service log request comprises the user identifier and the service identifier;
after receiving the service log request sent by the log server, each service server acquires a service log which is generated by the service server and corresponds to a target user identifier and a target service identifier, and sends the service log to the log server;
the log server receives the user identification returned by each service server according to the service log request and the service log corresponding to the service identification, analyzes the service log returned by each service server and determines the problem;
and if not, the log server discards the alarm information.
6. An apparatus for processing a service log, comprising:
the first receiving module is used for receiving configuration information sent by the management server, wherein the configuration information comprises log analysis level information and service priority information;
the configuration module is used for carrying out configuration according to the configuration information;
the determining module is used for analyzing the received service logs and determining the problem occurrence frequency corresponding to each service type;
the first generation module is used for generating service priority adjustment information according to the problem occurrence frequency corresponding to each service type;
the first sending module is used for sending the service priority adjustment information to a management server so that the management server adjusts the service priority and the log analysis level according to the service priority adjustment information;
the first receiving module is further configured to receive new configuration information sent by the management server, where the new configuration information includes new log analysis level information and new service priority information;
the configuration module is further configured to perform configuration according to the new configuration information;
the determining module is further configured to:
receiving alarm information sent by a service server, wherein the alarm information comprises a target service log with a problem; extracting a user identifier and a service identifier from the target service log; judging whether the service corresponding to the service identifier is the first alarm within preset time according to the user identifier and the service identifier; if yes, sending a service log request to each service server, wherein the service log request comprises the user identifier and the service identifier; receiving the user identification returned by each service server according to the service log request and the service log corresponding to the service identification; analyzing the service logs returned by each service server to determine the problems; and if not, discarding the alarm information.
7. An apparatus for processing a service log, comprising:
the second sending module is used for sending configuration information to each service server and the log server so that each service server configures service priority according to the configuration information and the log server configures log analysis grade according to the configuration information; the configuration information comprises service priority information and log analysis grade information;
the second receiving module is used for receiving the service priority adjustment information sent by the log server;
the second generation module is used for generating new configuration information according to the service priority adjustment information, wherein the new configuration information comprises new log analysis level information and new service priority information;
the second sending module is further configured to send the new configuration information to the log server and each service server to adjust the service priority and the log analysis level;
the synchronization module is used for carrying out time synchronization on the service server and the log server; the service server sends alarm information to the log server, wherein the alarm information comprises a target service log with a problem;
the log server receives alarm information sent by the service server, extracts a user identifier and a service identifier from the target service log in the alarm information, and judges whether a service corresponding to the service identifier is the first alarm within preset time according to the user identifier and the service identifier;
if yes, the log server sends a service log request to each service server, wherein the service log request comprises the user identification and the service identification;
after receiving the service log request sent by the log server, each service server acquires the service log generated by the service server and corresponding to the target user identifier and the target service identifier, and sends the service log to the log server;
the log server receives the user identification returned by each service server according to the service log request and the service log corresponding to the service identification, analyzes the service log returned by each service server and determines the problem;
and if not, the log server discards the alarm information.
8. An electronic device, comprising: at least one processor and memory;
the memory stores a computer program; the at least one processor executes the memory-stored computer program to implement the method of any of claims 1-4, 5.
9. A computer-readable storage medium, characterized in that a computer program is stored in the computer-readable storage medium, which computer program, when being executed by a processor, carries out the method according to any one of claims 1-4, 5.
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| CN113055459B (en) * | 2021-03-09 | 2022-11-01 | 北京奇艺世纪科技有限公司 | Log delivery method and device, electronic equipment and storage medium |
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