CN110996273A - Automatic overdue payment collection method and device - Google Patents
Automatic overdue payment collection method and device Download PDFInfo
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- CN110996273A CN110996273A CN201911190279.3A CN201911190279A CN110996273A CN 110996273 A CN110996273 A CN 110996273A CN 201911190279 A CN201911190279 A CN 201911190279A CN 110996273 A CN110996273 A CN 110996273A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- Y02D30/70—Reducing energy consumption in communication networks in wireless communication networks
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Abstract
The invention discloses a method and a device for automatically urging payment to be collected after overdue, comprising the following steps: calling a communication terminal of a user in a payment overdue user list; after voice communication is established with the communication terminal, sending the voice information to be received to the communication terminal so that the communication terminal plays the voice information to be received; identifying first voice information returned by the communication terminal, and determining whether economic data of a user needs to be acquired according to an identification result; if so, acquiring economic data of the user, and generating target voice information according to the acquired economic data of the user; sending the target voice information to a communication terminal so that the communication terminal plays the target voice information; identifying whether the second voice information returned by the communication terminal is repayment information; and tracking the repayment according to the repayment information. The invention automatically carries out collection urging, and can effectively reduce the operation burden and the power consumption of the telephone traffic system.
Description
Technical Field
The invention relates to the field of telephone communication, in particular to a method and a device for automatically urging payment to be received after overdue.
Background
With the improvement of the living standard of people, the consumption capacity of people is higher and higher. Credit card consumption is a non-cash transaction payment mode, cash is not required to be paid during consumption, and payment is carried out again on a bill day. The credit card is very popular with consumers due to the property of being used before being returned. However, due to the characteristic that the credit card is used before being returned, the problem that the payment of the credit card is overdue and hasty to be paid is brought.
The current credit card repayment overdue collection method adopts manual collection, and due to different experience and level of collection personnel, the manual collection requires more calls and longer communication time to realize certain collection effect. The telephone system of the call collection unit is greatly burdened with operation and power consumption caused by more call collection calls and longer call time.
Disclosure of Invention
In view of the above, the present invention provides a method and a device for automatically collecting overdue payment. The method and the device can reduce the operation burden and the power consumption of the telephone traffic system.
In order to achieve the above object, the present invention provides the following technical solutions:
the invention discloses a payment overdue automatic collection method, which comprises the following steps:
calling a communication terminal of a user in a payment overdue user list;
after voice communication is established with the communication terminal, sending the voice information to be received to the communication terminal so that the communication terminal plays the voice information to be received;
identifying first voice information returned by the communication terminal, and determining whether economic data of a user needs to be acquired according to an identification result;
if so, acquiring economic data of the user, and generating target voice information according to the acquired economic data of the user;
sending the target voice information to the communication terminal so that the communication terminal plays the target voice information;
identifying whether the second voice information returned by the communication terminal is repayment information;
and tracking the repayment according to the repayment information.
Optionally, the overdue user list stores: name of overdue user, communication number of communication terminal and overdue information; the sending of the voice message to the communication terminal to make the communication terminal play the voice message includes:
generating receiving voice information according to the overdue user white list and a preset overdue receiving voice template;
and sending the generated voice information for receiving to the communication terminal so that the communication terminal plays the voice information for receiving.
Optionally, the determining whether the economic data of the user needs to be collected according to the identification result includes:
when the recognition result is: when the first voice information is an economic data query requirement, determining economic data of a user to be acquired;
and when the economic data is not required to be queried, determining that the economic data of the user does not need to be collected.
Optionally, the determining whether the first voice information is an economic data query requirement includes:
and whether the first voice message comprises a statement with similarity higher than the preset similarity with the preset statement, if so, determining the statement as the economic data query requirement.
Optionally, the generating target voice information according to the collected economic data of the user includes:
and informing a template to generate target voice information according to the collected economic data of the user and preset economic data.
The invention discloses a device for automatically urging overdue repayment to be received, which comprises: a calling unit, a first sending unit, a first recognition unit, a target voice generating unit, a second sending unit, a second recognition unit and a tracking unit,
the calling unit is used for calling the communication terminal of the user in the overdue repayment user list;
the first sending unit is used for sending the voice information to be received to the communication terminal after establishing voice communication with the communication terminal so that the communication terminal can play the voice information to be received;
the first identification unit is used for identifying first voice information returned by the communication terminal and determining whether economic data of a user needs to be acquired according to an identification result;
the target voice generating unit is used for acquiring economic data of the user when the recognition result is that the economic data of the user needs to be acquired, and generating target voice information according to the acquired economic data of the user;
the second sending unit is used for sending the target voice information to the communication terminal so that the communication terminal plays the target voice information;
the second identification unit is used for identifying whether the second voice information returned by the communication terminal is repayment information or not;
and the tracking unit is used for tracking the repayment according to the repayment information.
Optionally, the overdue user list stores: name of overdue user, communication number of communication terminal and overdue information; the first sending unit is specifically configured to:
after voice communication is established with the communication terminal, generating voice information to be collected according to the overdue user white list and a preset overdue voice collection template;
and sending the generated voice information for receiving to the communication terminal so that the communication terminal plays the voice information for receiving.
Optionally, the first identifying unit is specifically configured to:
and identifying the first voice information returned by the communication terminal, and when the identification result is: when the first voice information is an economic data query requirement, determining economic data of a user to be acquired;
and when the economic data is not required to be queried, determining that the economic data of the user does not need to be collected.
Optionally, the first identifying unit determines whether the first voice information is an economic data query requirement, and specifically sets the following steps:
the first recognition unit determines whether the first voice information comprises a sentence with similarity higher than the preset similarity with the preset sentence, and if so, the first voice information is determined as the economic data query requirement.
Optionally, the target voice generating unit generates target voice information according to the collected economic data of the user, and specifically sets the following settings:
and informing a template to generate target voice information according to the collected economic data of the user and preset economic data.
The invention discloses a method and a device for automatically urging payment to be collected after overdue, comprising the following steps: calling a communication terminal of a user in a payment overdue user list; after voice communication is established with the communication terminal, sending the voice information to be received to the communication terminal so that the communication terminal plays the voice information to be received; identifying first voice information returned by the communication terminal, and determining whether economic data of a user needs to be acquired according to an identification result; if so, acquiring economic data of the user, and generating target voice information according to the acquired economic data of the user; sending the target voice information to a communication terminal so that the communication terminal plays the target voice information; identifying whether the second voice information returned by the communication terminal is repayment information; and tracking the repayment according to the repayment information. The invention can automatically urge the users in the list according to the overdue user name list of the repayment, and make proper treatment or response according to the voice of the users, thereby replacing unskilled urging personnel, shortening the call time and reducing the call times. The invention can effectively reduce the operation burden and the power consumption of the telephone traffic system.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below.
FIG. 1 is a schematic flow chart of a method for automatically collecting overdue repayment in accordance with an embodiment of the present invention;
FIG. 2 is a schematic flow chart illustrating an automatic payment overdue collection method according to an embodiment of the present invention;
fig. 3 is a schematic structural view of an automatic overdue payment collection device according to an embodiment of the present invention.
Detailed Description
The invention discloses a method and a device for automatically urging collection of overdue repayment, which can be realized by appropriately improving process parameters by referring to the contents in the text by the technical personnel in the field. It is expressly intended that all such similar substitutes and modifications which would be obvious to one skilled in the art are deemed to be included in the invention. While the methods and applications of this invention have been described in terms of preferred embodiments, it will be apparent to those of ordinary skill in the art that variations and modifications in the methods and applications described herein, as well as other suitable variations and combinations, may be made to implement and use the techniques of this invention without departing from the spirit and scope of the invention.
With the development of the financial industry and science and technology, credit cards are gradually popularized among people. Credit card consumption is a non-cash transaction payment mode, cash is not required to be paid during consumption, and payment is carried out again on a bill day. Due to the characteristic that the credit card is used before being used, the consumer can overdraft the future income for current consumption, and the current consumption capability is improved and is deeply favored by the consumer. However, due to the characteristic that the credit card is used before being returned, the problem that the payment of the credit card is overdue and hasty to be paid is brought. Some consumers may forget to pay or do not want to pay immediately after using the credit card. If the timely collection is not carried out, the loss of the bank can be caused, and the credit investigation of the consumer can be influenced.
The overdue payment of the existing credit card is usually carried out manually, the payment urging personnel carry out external call urging for receiving the overdue payment user according to the payment urging list, and due to different experiences and levels of the payment urging personnel, the payment urging personnel can possibly cause that when the payment urging personnel urge the user, a certain payment urging effect can be brought by more communication time and more communication times. The increased call time and call times result in increased operational load and power consumption of the telephone traffic system of the hasty unit.
Therefore, the invention provides a method and a device for automatically urging collection of overdue repayment, which can replace manual urging collection and reduce the operation burden and the power consumption of a telephone traffic system.
As shown in fig. 1, an automatic payment overdue collection method provided in an embodiment of the present invention includes:
step S101: and calling the communication terminal of the user in the overdue payment user list.
Optionally, the list of overdue repayment users stores: the name of the overdue user, the communication number of the communication terminal and the overdue information, wherein the communication number of the communication terminal may include: a cell phone number, a telephone number, and the like. The overdue information may include: overdue amount and overdue time, etc. The list of overdue repayment users may also store: the sex of the user, the address of the user and the address of the work unit of the user.
Step S102: after voice communication is established with the communication terminal, the voice information to be received is sent to the communication terminal so that the communication terminal can play the voice information to be received.
Optionally, sending the voice message to the communication terminal to enable the communication terminal to play the voice message to be received includes:
generating receiving voice information according to the overdue user white list and a preset overdue receiving voice template;
and sending the generated voice information to the communication terminal to enable the communication terminal to play the voice information.
Example 1: the overdue user white list contains three user names, male gender of the user, 10 days of overdue time and 10000 RMB of overdue amount.
And then combining the information in the overdue user white list according to a preset voice template:
zhang Sanmr for honour, you good! The payment time of the credit card is overdue, the overdue time is 10 days, the overdue amount is 10000 RMB, and a user asks for payment in time so as not to influence credit investigation of the user.
Optionally, sending the voice message to the communication terminal to enable the communication terminal to play the voice message to be received includes:
generating collection prompting voice information according to a preset unified voice template;
and sending the generated voice information to the communication terminal to enable the communication terminal to play the voice information.
Example 2: the unified speech template may be:
the honored user is good, the repayment time of the credit card is overdue, and the user is asked to repay the credit card in time so as not to influence credit investigation.
Step S103: and identifying the first voice information returned by the communication terminal, and determining whether the economic data of the user needs to be acquired according to the identification result.
Optionally, the economic data of the user includes: the overdue amount of the credit card of the user, the overdue time of the repayment of the credit card of the user, the deposit amount of the deposit card of the related bank or other banks of the user, the balance of the payment bank, the balance of the WeChat and the like.
It should be noted that the economic data of the user comes from the internal and external institutions of the bank, the internal part of the bank comprises deposit, financing, silver period and bond system, and the external institutions are such as payment treasure, WeChat, finance and payment system and the like.
Alternatively, the economic data may be responsive to the financial and funds transfer conditions of the user. The user can be made aware of how much funds are available for payment.
Optionally, the voice information may be recognized by using a voice recognition technology, and the intention of the user is obtained by extracting key information in the voice.
Optionally, the dialects of different places can be identified according to the preset identification device by identifying the voice information, and the dialects can be used for broadcasting at the same time.
Optionally, determining whether economic data of the user needs to be collected according to the recognition result includes:
when the recognition result is: and when the first voice information is an economic data query requirement, determining that economic data of the user needs to be collected.
And when the economic data is not required to be queried, determining that the economic data of the user does not need to be collected.
Optionally, determining whether the first voice message is an economic data query requirement includes:
and whether the first voice message comprises a statement with similarity higher than the preset similarity with the preset statement, if so, determining the statement as the economic data query requirement.
Optionally, when the first voice is not determined to be the response voice, other comparisons may be performed on the first voice information, and other determinations may be performed, such as determining whether the first voice is the repayment voice or whether the first voice is other required voices. A countermeasure voice or a corresponding policy is generated from the voice information.
Step S104: and if so, acquiring economic data of the user, and generating target voice information according to the acquired economic data of the user.
Optionally, generating the target voice information according to the collected economic data of the user includes:
and informing the template to generate target voice information according to the collected economic data of the user and preset economic data. The following examples are given:
example 3: the user: "how much do i want to know i's deposit on your bank's savings card? "
Intelligent voice: "you deposit in my bank card with the end number of 0161 is 20000, and can be used for repayment of credit card. "
Step S105: and sending the target voice information to the communication terminal so that the communication terminal plays the target voice information.
Step S106: and identifying whether the second voice information returned by the communication terminal is repayment information.
Optionally, whether the similarity between the second voice and the preset repayment voice is higher than the preset similarity is judged, if yes, the repayment information is confirmed, and if not, other judgment is performed on the voice.
Step S107: and tracking the repayment according to the repayment information.
Example four: the user: "i will pay by paying treasures within ten days. "
Intelligent voice: "good, thanks! "
And monitoring the state of the credit card regularly in ten days of the user's response to determine whether the user makes a payment. If the user pays within the time limit, the collection hastening is determined to be successful, otherwise, the collection hastening is failed.
Optionally, if the user does not pay within the time limit, the collection hastening is determined to fail, and manual collection hastening is started.
Optionally, in a specific embodiment, the voice broadcast uses a Text-To-Speech (TTS) technology, a corresponding Text is generated first, and then the Text is broadcast To the user through the TTS technology.
Optionally, fig. 2 is a specific embodiment of an automatic payment overdue payment collection method, including:
step S201: the communication terminal of the call collection user is called, and then the process proceeds to step S202.
Step S202: and broadcasting to prompt voice collection, and then performing step S203.
Step S203: the user response voice is received, and then step S204 is performed.
And step S204, judging the response voice of the user, judging whether the response voice is an economic query request, if so, performing step S205, and otherwise, performing step S207.
Step S205: target voice information is generated, wherein the target voice information contains economic information of the user, and then step S206 is performed.
Step S206: and broadcasting the target voice to the user, waiting for the next call of the user, and returning to the step S203.
Step S207: and judging whether the voice responded by the user is a repayment voice, if so, performing step S208, and otherwise, performing step S209.
Step S208: the payment is tracked.
Step S209: the intention in the user is recognized, and a countermeasure voice or a corresponding policy is generated according to the user intention.
As in example 5: the user: "I do not have enough money in hand and need to be staged. "
The statement neither belongs to the economic query request nor is a repayment voice. At this time, the smart voice may generate a countermeasure voice or a corresponding policy to guide the user how to stage.
Step S210: if the generated countermeasure voice is generated, the countermeasure voice is broadcast, and the process returns to step S203 to wait for the next session of the user.
As an example of a dialog completion, example 6:
intelligent voice: "Zusanyanzai, you good! The payment time of the credit card is overdue, the overdue time is 10 days, the overdue amount is 10000 RMB, and a user asks for payment in time so as not to influence credit investigation of the user. "
The user: "I don't know how much money I can have and help I see how much I have deposited in your bank's savings card. "
Intelligent voice: "you deposit in my bank card with the end number of 0161 is 20000, and can be used for repayment of credit card. "
The user: "good, i will pay by this savings card within ten days. "
Intelligent voice: "good, thanks to the sense of well. "
The invention discloses a method for automatically urging overdue payment to be received, which comprises the following steps: calling a communication terminal of a user in a payment overdue user list; after voice communication is established with the communication terminal, sending the voice information to be received to the communication terminal so that the communication terminal plays the voice information to be received; identifying first voice information returned by the communication terminal, and determining whether economic data of a user needs to be acquired according to an identification result; if so, acquiring economic data of the user, and generating target voice information according to the acquired economic data of the user; sending the target voice information to a communication terminal so that the communication terminal plays the target voice information; identifying whether the second voice information returned by the communication terminal is repayment information; and tracking the repayment according to the repayment information. The invention can automatically urge the users in the list according to the overdue user name list of the repayment, and make proper processing or response according to the voice of the users, thereby shortening the conversation time and reducing the conversation times. The invention can effectively reduce the operation burden and the power consumption of the telephone traffic system.
Based on the overdue automatic payment collection method disclosed by the invention, the invention also discloses an overdue automatic payment collection device, as shown in fig. 3, comprising: a calling unit 301, a first sending unit 302, a first identifying unit 303, a target voice generating unit 304, a second sending unit 305, a second identifying unit 306 and a tracking unit 307,
a calling unit 301, configured to call a communication terminal of a user in a list of overdue users for repayment;
a first sending unit 302, configured to send the voice message to the communication terminal after establishing voice communication with the communication terminal, so that the communication terminal plays the voice message;
the first identification unit 303 is configured to identify first voice information returned by the communication terminal, and determine whether to acquire economic data of a user according to an identification result;
the target voice generating unit 304 is used for acquiring the economic data of the user when the recognition result is that the economic data of the user needs to be acquired, and generating target voice information according to the acquired economic data of the user;
a second transmitting unit 305 for transmitting the target voice information to the communication terminal to play the target voice information by the communication terminal;
a second identifying unit 306, configured to identify whether the second voice message returned by the communication terminal is payment information;
a tracking unit 307, configured to track the payment according to the payment information.
Optionally, the list of overdue users stores: name of overdue user, communication number of communication terminal and overdue information; the first sending unit 302 is specifically configured to:
after voice communication is established with a communication terminal, generating voice information to be received according to an overdue user white list and a preset overdue voice receiving template;
and sending the generated voice information to the communication terminal to enable the communication terminal to play the voice information.
Optionally, the first identifying unit 303 is specifically configured to:
identifying first voice information returned by the communication terminal, and when the identification result is: and when the first voice information is an economic data query requirement, determining that economic data of the user needs to be collected.
And when the economic data is not required to be queried, determining that the economic data of the user does not need to be collected.
Optionally, the first identifying unit 303 determines whether the first voice information is an economic data query requirement, and specifically sets the following steps:
the first recognition unit 303 determines whether a sentence having a similarity higher than a preset similarity to a preset sentence is included in the first voice information, and if so, determines that the sentence is an economic data query requirement.
Optionally, the target speech generating unit 304 generates the target speech information according to the collected economic data of the user, and specifically sets the following settings:
and informing the template to generate target voice information according to the collected economic data of the user and preset economic data.
The invention also discloses a device for automatically urging overdue repayment, which comprises: a calling unit 301, a first sending unit 302, a first identifying unit 303, a target voice generating unit 304, a second sending unit 305, a second identifying unit 306 and a tracking unit 307, wherein the calling unit 301 is used for calling a communication terminal of a user in a payment overdue user list; a first sending unit 302, configured to send the voice message to the communication terminal after establishing voice communication with the communication terminal, so that the communication terminal plays the voice message; the first identification unit 303 is configured to identify first voice information returned by the communication terminal, and determine whether to acquire economic data of a user according to an identification result; the target voice generating unit 304 is used for acquiring the economic data of the user when the recognition result is that the economic data of the user needs to be acquired, and generating target voice information according to the acquired economic data of the user; a second transmitting unit 305 for transmitting the target voice information to the communication terminal to play the target voice information by the communication terminal; a second identifying unit 306, configured to identify whether the second voice message returned by the communication terminal is payment information; a tracking unit 307, configured to track the payment according to the payment information. The invention can automatically urge the users in the list according to the overdue user name list of the repayment, and make proper processing or response according to the voice of the users, thereby shortening the conversation time and reducing the conversation times. The invention can effectively reduce the operation burden and the power consumption of the telephone traffic system.
It is noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
All the embodiments in the present specification are described in a related manner, and the same and similar parts among the embodiments may be referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the system embodiment, since it is substantially similar to the method embodiment, the description is simple, and for the relevant points, reference may be made to the partial description of the method embodiment.
The above description is only for the preferred embodiment of the present invention, and is not intended to limit the scope of the present invention. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention shall fall within the protection scope of the present invention.
Claims (10)
1. An automatic overdue payment collection method is characterized by comprising the following steps:
calling a communication terminal of a user in a payment overdue user list;
after voice communication is established with the communication terminal, sending the voice information to be received to the communication terminal so that the communication terminal plays the voice information to be received;
identifying first voice information returned by the communication terminal, and determining whether economic data of a user needs to be acquired according to an identification result;
if so, acquiring economic data of the user, and generating target voice information according to the acquired economic data of the user;
sending the target voice information to the communication terminal so that the communication terminal plays the target voice information;
identifying whether the second voice information returned by the communication terminal is repayment information;
and tracking the repayment according to the repayment information.
2. The method of claim 1, wherein the list of overdue users stores: name of overdue user, communication number of communication terminal and overdue information; the sending of the voice message to the communication terminal to make the communication terminal play the voice message includes:
generating receiving voice information according to the overdue user white list and a preset overdue receiving voice template;
and sending the generated voice information for receiving to the communication terminal so that the communication terminal plays the voice information for receiving.
3. The method of claim 1, wherein the determining whether the user's economic data needs to be collected according to the recognition result comprises:
when the recognition result is: when the first voice information is an economic data query requirement, determining economic data of a user to be acquired;
and when the economic data is not required to be queried, determining that the economic data of the user does not need to be collected.
4. The method of claim 3, wherein determining whether the first voice message is an economic data query comprises:
and whether the first voice message comprises a statement with similarity higher than the preset similarity with the preset statement, if so, determining the statement as the economic data query requirement.
5. The method of claim 1, wherein generating target voice information from the collected economic data of the user comprises:
and informing a template to generate target voice information according to the collected economic data of the user and preset economic data.
6. The utility model provides a device is urged automatically to receipts when repayment is overdue, its characterized in that, the device includes: a calling unit, a first sending unit, a first recognition unit, a target voice generating unit, a second sending unit, a second recognition unit and a tracking unit,
the calling unit is used for calling the communication terminal of the user in the overdue repayment user list;
the first sending unit is used for sending the voice information to be received to the communication terminal after establishing voice communication with the communication terminal so that the communication terminal can play the voice information to be received;
the first identification unit is used for identifying first voice information returned by the communication terminal and determining whether economic data of a user needs to be acquired according to an identification result;
the target voice generating unit is used for acquiring economic data of the user when the recognition result is that the economic data of the user needs to be acquired, and generating target voice information according to the acquired economic data of the user;
the second sending unit is used for sending the target voice information to the communication terminal so that the communication terminal plays the target voice information;
the second identification unit is used for identifying whether the second voice information returned by the communication terminal is repayment information or not;
and the tracking unit is used for tracking the repayment according to the repayment information.
7. The apparatus of claim 6, wherein the list of overdue users stores: name of overdue user, communication number of communication terminal and overdue information; the first sending unit is specifically configured to:
after voice communication is established with the communication terminal, generating voice information to be collected according to the overdue user white list and a preset overdue voice collection template;
and sending the generated voice information for receiving to the communication terminal so that the communication terminal plays the voice information for receiving.
8. The apparatus according to claim 6, wherein the first identification unit is specifically configured to:
and identifying the first voice information returned by the communication terminal, and when the identification result is: when the first voice information is an economic data query requirement, determining economic data of a user to be acquired;
and when the economic data is not required to be queried, determining that the economic data of the user does not need to be collected.
9. The apparatus according to claim 8, wherein the first recognition unit determines whether the first voice message is an economic data query request, and is specifically configured to:
the first recognition unit determines whether the first voice information comprises a sentence with similarity higher than the preset similarity with the preset sentence, and if so, the first voice information is determined as the economic data query requirement.
10. The device according to claim 6, wherein the target speech generating unit generates target speech information according to the collected economic data of the user, and is specifically configured to:
and informing a template to generate target voice information according to the collected economic data of the user and preset economic data.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911190279.3A CN110996273A (en) | 2019-11-28 | 2019-11-28 | Automatic overdue payment collection method and device |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201911190279.3A CN110996273A (en) | 2019-11-28 | 2019-11-28 | Automatic overdue payment collection method and device |
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Application publication date: 20200410 |