CN110995848B - Service management method, device, system, electronic equipment and storage medium - Google Patents

Service management method, device, system, electronic equipment and storage medium Download PDF

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CN110995848B
CN110995848B CN201911261794.6A CN201911261794A CN110995848B CN 110995848 B CN110995848 B CN 110995848B CN 201911261794 A CN201911261794 A CN 201911261794A CN 110995848 B CN110995848 B CN 110995848B
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service
preset
content
address
type
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CN110995848A (en
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芮智鹏
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Jingdong Technology Holding Co Ltd
Jingdong Technology Information Technology Co Ltd
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Jingdong Technology Holding Co Ltd
Jingdong Technology Information Technology Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/56Provisioning of proxy services
    • H04L67/567Integrating service provisioning from a plurality of service providers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/30Network architectures or network communication protocols for network security for supporting lawful interception, monitoring or retaining of communications or communication related information
    • H04L63/306Network architectures or network communication protocols for network security for supporting lawful interception, monitoring or retaining of communications or communication related information intercepting packet switched data communications, e.g. Web, Internet or IMS communications

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  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Technology Law (AREA)
  • Computer Hardware Design (AREA)
  • Computer Security & Cryptography (AREA)
  • Computing Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Debugging And Monitoring (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The application relates to a service management method, a device, a system, an electronic device and a storage medium, wherein the method comprises the following steps: receiving a service request sent by a requester, determining a target service carried in the service request, and providing a service address of the target service; modifying the service address into a preset address, and acquiring service content generated by calling a target service by the requester according to a preset host corresponding to the preset address; analyzing the service content to determine the service type; and when the service type belongs to the abnormal type, executing corresponding governing operation on the service request. According to the technical scheme, under the condition that a requester is not aware, the service content generated by calling the target service by the requester is obtained through the preset host, the service content is analyzed, and when abnormal service content is found, corresponding administration operation is carried out, so that the service administration scheme in the prior art is optimized.

Description

Service management method, device, system, electronic equipment and storage medium
Technical Field
The present application relates to the field of internet technologies, and in particular, to a service management method, device, system, electronic device, and storage medium.
Background
At present, most of common service management schemes implement supervision of service requests in business and control of data traffic by adding an agent for hijacking traffic for both application parties respectively in the application process, for example, when a service a requests a service B, all traffic is hijacked and counted in the agent in order to know the number of requests in a period of time and the interaction amount of data between services, and traffic and requests which do not meet requirements are shielded or guided to other positions according to corresponding configurations to achieve management and protection of services.
However, in the prior art, the overall performance loss is too large, and the loss of the network performance in a test scene is about 30%, so that the high performance loss is difficult to accept in a relative production scene. Meanwhile, there is a problem that coupling is too high when installing an agent. In addition, traffic is intercepted at both ends of the link, and resources of the user are additionally consumed to realize functions.
Disclosure of Invention
In order to solve the technical problems or at least partially solve the technical problems, the application provides a service governance method, a service governance device, a service governance system, an electronic device and a storage medium.
In a first aspect, the present application provides a service governance method, including:
receiving a service request sent by a requester, determining a target service carried in the service request, and providing a service address of the target service;
modifying the service address into a preset address, and acquiring service content generated by calling a target service by the requester according to a preset host corresponding to the preset address;
analyzing the service content to determine the service type;
and when the service type belongs to the abnormal type, executing corresponding governing operation on the service request.
Optionally, before the obtaining of the service content corresponding to the service request by the service request, the method further includes:
analyzing the service request to obtain an analysis result;
when the analysis result does not meet the preset condition, rejecting the service request;
the analysis result does not meet the preset condition and comprises at least one of the following items:
the analysis result comprises sensitive information;
the analysis result comprises malicious registration;
the analysis result comprises an injection attack code.
Optionally, before modifying the service address into a preset address and obtaining service content generated by the requester calling a target service according to a preset host corresponding to the preset address, the method further includes:
determining a server providing the target service;
the obtaining of the service content generated by the requester calling the target service according to the preset host corresponding to the preset address includes:
the preset host forwards the service request to the service party, forwards service content fed back by the service party to the requester and records the service content;
and acquiring the service content recorded by the preset host.
Optionally, the analyzing the service content to determine the service type includes:
extracting content data based on the service content;
analyzing the content data;
and when the content data is abnormal, determining that the service type of the service content is an abnormal type.
Optionally, the analyzing the content data includes:
determining data attributes of the content data;
matching corresponding classification models according to the data attributes;
inputting the content data into the classification model to obtain a service type of the service content, wherein the service type comprises: a normal type, and/or an abnormal type.
Optionally, a corresponding governance operation is performed on the service request, where the corresponding governance operation includes at least one of the following:
rejecting the service request;
storing the service request to a preset terminal;
and unbinding the target service from a service party providing the target service.
In a second aspect, the present application provides a service administration device, comprising:
the receiving module is used for receiving a service request sent by a requester, determining a target service corresponding to the service request and providing a service address of the target service;
the processing module is used for modifying the service address into a preset address and acquiring service content generated by calling a target service by the requester according to a preset host corresponding to the preset address;
the analysis module is used for analyzing the service content to determine the service type;
and the execution module is used for executing corresponding governing operation on the service request when the service type belongs to the abnormal type.
In a third aspect, the present application provides a service administration system, comprising: the DNS server is used for presetting a host;
the DNS server is used for receiving a service request sent by a requester, determining a target service corresponding to the service request, providing a service address of the target service, and modifying the service address into a preset address corresponding to the preset host;
the preset host is used for forwarding the service request to a service party corresponding to the service address, forwarding service contents fed back by the service party to the request party, recording the service contents and sending the service contents to the DNS server;
and the DNS server is also used for analyzing the service content to determine the service type, and when the service type belongs to an abnormal type, corresponding governing operation is executed on the service request.
In a fourth aspect, the present application provides an electronic device, comprising: the system comprises a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory are communicated with each other through the communication bus;
the memory is used for storing a computer program;
the processor is configured to implement the above method steps when executing the computer program.
In a fifth aspect, the present application provides a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, performs the above-mentioned method steps.
Compared with the prior art, the technical scheme provided by the embodiment of the application has the following advantages: the service request is sent to the preset host by modifying the service address of the target service to be called by the user, the service content generated by calling the target service by the user can be obtained through the preset host under the condition that the user does not perceive the service content, and the service content is analyzed, when the service content belongs to an abnormal type, for example: and (4) performing corresponding treatment operation on the service request according to the service contents of yellow, toxic, gambling or terrorist related information and the like. By the method, abnormal service contents can be found, corresponding management is carried out, and a service management scheme in the prior art is optimized.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention.
In order to more clearly illustrate the embodiments or technical solutions in the prior art of the present invention, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious for those skilled in the art to obtain other drawings without inventive labor.
Fig. 1 is a flowchart of a service management method according to an embodiment of the present application;
FIG. 2 is a flow chart of a service governance method according to another embodiment of the present application;
fig. 3 is a block diagram of a service administration device according to an embodiment of the present disclosure;
FIG. 4 is a block diagram of a service administration system according to another embodiment of the present application;
fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The application provides a service management method, a service management device, a service management system, electronic equipment and a storage medium. The method provided by the embodiment of the present invention may be applied to any required electronic device, for example, the electronic device may be an electronic device such as a server and a terminal, and the method is not specifically limited herein, and for convenience of description, the method is hereinafter simply referred to as an electronic device. First, a service management method provided by the embodiment of the present invention is described below.
Fig. 1 is a flowchart of a service governance method according to an embodiment of the present application. As shown in fig. 1, the method comprises the steps of:
step S11, receiving a service request sent by a requester, and determining a target service corresponding to the service request and a service address for providing the target service;
step S12, modifying the service address into a preset address, and acquiring the service content generated by the calling of the target service by the requester according to the preset host corresponding to the preset address;
step S13, analyzing the service content to determine the service type;
and step S14, when the service type belongs to the abnormal type, executing corresponding treatment operation on the service request.
In this embodiment, by modifying the service address of the target service to be called by the user and sending the service request to the preset host, the service content generated when the user calls the target service can be obtained by the preset host without sensing the user, and the service content is analyzed, when the service content is of an abnormal type, for example: and (4) performing corresponding treatment operation on the service request according to the service contents of yellow, toxic, gambling or terrorist information and the like. By the method, abnormal service contents can be found and corresponding management is carried out, so that a service management scheme in the prior art is optimized.
In this embodiment, the service request is sent by a requesting party (e.g. a client), which may be based on any type of communication protocol, for example, the service request may be an http type request or an RPC type request based on Dobbo framework. Its corresponding target service may be query, registration, publication, etc.
Therefore, after receiving the service request, only the initial service request is obtained, and at the moment, it is unclear what service the requester needs to call, so that the request needs to be subjected to service governance. Specifically, the service request may be intercepted, a target service to be invoked by the service request may be obtained, and an address of the target service may be provided.
Meanwhile, the service request can be analyzed to obtain an analysis result, when the analysis result does not accord with the preset condition, the service request is rejected, and the analysis result does not accord with the preset condition and comprises at least one of the following items: the analysis result comprises sensitive information, malicious registration and injection attack codes.
For example: when the requester calls the query service, the text input by the requester is obtained and matched with the preset sensitive word list, and when the text input by the requester is matched with the preset sensitive word list, the requester is determined to carry sensitive information, and the service request is rejected. Or when the request party needs to call the release service, obtaining the release content of the request party, detecting the release content, and when the release content carries a malicious link or an attack code, determining that the service request does not meet the preset condition, and rejecting the service request.
In order to reduce network performance consumption, the embodiment modifies the obtained service address into the preset address, so that the service request is guided to the preset host corresponding to the preset address, and the service content generated when the requester calls the target service is acquired through the preset host. Specifically, the preset host forwards the service request to the service party, forwards the service content fed back by the service party to the requesting party, records the service content, and then obtains the service content recorded by the preset host.
The embodiment guides the service request to the preset host, simulates the requester to interact with the server through the preset host, and records the service content fed back by the server according to the service request during interaction.
Optionally, the preset host analyzes the service content, determines the service type of the service content, and executes a corresponding administration operation when the service type belongs to the preset type. Or acquiring the service content from the preset host, analyzing the service content, and executing corresponding governing operation when the service type belongs to the preset type.
In this embodiment, the abatement operation includes at least one of: and rejecting the service request, storing the service request to a preset terminal, and unbinding the target service from a service party providing the target service.
For example: analyzing a service request sent by a requester to obtain that a target service to be inquired by the requester is a 'kb molecular video', after analyzing the text information, determining that the text information meets a preset condition, guiding the service request to a preset host, sending the service request to the server by the preset host, receiving service content fed back by the server according to the service request, analyzing the service content, when the 'terrorist video' exists in the service content, obtaining the server providing the 'terrorist video', and unbinding the server providing the 'terrorist video' from the service request. When the requestor re-enters "kb molecular video", then the content associated with "terrorist video" no longer appears.
The following embodiment describes how the service content is analyzed.
Fig. 2 is a flowchart of a service governance method according to another embodiment of the present application. As shown in fig. 2, the method further comprises the steps of:
step S21, extracting content data based on the service content;
step S22, analyzing the content data;
in step S23, when the content data is abnormal, it is determined that the service type of the service content is an abnormal type.
In this embodiment, the category of the service content is determined first, and the category of the service content may be: commodity transaction, business transaction or multimedia information inquiry and the like. The content data is extracted from the service content, and the specific implementation mode is as follows:
matching a corresponding template according to the category of the service content, splitting the service content based on the template to obtain content data, for example: when the category of the service content is commodity transaction, the content data obtained by splitting at this time may be commodity information or the like. Alternatively, when the category of the service content is business transaction, the content data may be a business name and business data at this time. Or, when the service content is a multimedia information query, the content data may be text, picture, etc.
Optionally, when the content data is multimedia information, determining the multimedia information, for example: information such as color information, audio information, and subtitle information is acquired from multimedia information as feature information, and the category of the multimedia information is video. Alternatively, the audio information may be obtained from the multimedia information as the feature information, when the category of the multimedia information is broadcast. Alternatively, text information may be acquired from the multimedia information as the feature information, and the category of the multimedia information is news at this time.
The analyzing of the content data may be: by determining the data attributes of the content data, the data attributes may be: pictures, text, etc.; matching corresponding classification models according to the data attributes; inputting the content data into a classification model to obtain a service type of the service content, wherein the service type comprises: a normal type, and/or an abnormal type.
For example: if the category of the current service content is commodity transaction, the content data extracted from the service content is: commodity information, wherein the commodity information may be a commodity picture, so that the data attribute of the commodity information is a picture, the commodity picture is input into a classification model trained in advance, and a picture type of the commodity picture is obtained, and the picture type may be: a normal type and/or an abnormal type.
Optionally, the classification model may be trained in the following manner to obtain the picture to be detected and the labeling information of the picture to be detected, where the labeling information includes: drugs, guns, illegal plug-ins and the like are trained according to the to-be-detected picture and the labeling information to obtain a classification model.
Or, if the category of the current service content is service handling, the content data extracted from the service content is: the method comprises the steps of obtaining a service name and service data, wherein the service data can be text information and text information, the data attribute of the service data is a text, inputting the text information into a classification model trained in advance to obtain a text type of the text information, and the text type can be as follows: a normal type and/or an abnormal type.
Optionally, the classification model may be trained in the following manner to obtain a text to be detected and label information of the text to be detected, where the text to be detected includes a website address, and the label information includes: and (4) with/without a record and a safety certificate, training a preset convolutional neural network model according to the text to be detected and the labeling information to obtain a classification model.
In the embodiment, by analyzing the service content, abnormal services can be found in time and are managed correspondingly, so that good experience can be provided for users.
Fig. 3 is a block diagram of a service administration apparatus provided in an embodiment of the present application, where the apparatus may be implemented as part or all of an electronic device through software, hardware, or a combination of the two. As shown in fig. 3, the apparatus includes:
a receiving module 31, configured to receive a service request sent by a requestor, determine a target service corresponding to the service request, and provide a service address of the target service;
the processing module 32 is configured to modify the service address into a preset address, and obtain service content generated by calling a target service by the requester according to a preset host corresponding to the preset address;
the analysis module 33 is used for analyzing the service content to determine the service type;
and the execution module 34 is used for executing corresponding treatment operation on the service request when the service type belongs to the abnormal type.
FIG. 4 is a schematic diagram of a service abatement system according to an embodiment of the present application, and as shown in FIG. 4, the present application provides a service abatement system 200 comprising: a DNS server 210, a preset host 220;
the DNS server 210 is configured to receive a service request sent by the requestor 100, determine a target service corresponding to the service request, provide a service address of the target service, and modify the service address into a preset address corresponding to the preset host 220;
the preset host 220 is configured to forward the service request to the service party 300 corresponding to the service address, forward the service content fed back by the service party 300 to the requesting party 100, record the service content, and send the service content to the DNS server 210;
the DNS server 210 is further configured to analyze the service content to determine a service type, and when the service type belongs to the abnormal type, perform a corresponding governance operation on the service request.
An embodiment of the present application further provides an electronic device, as shown in fig. 5, the electronic device may include: the system comprises a processor 1501, a communication interface 1502, a memory 1503 and a communication bus 1504, wherein the processor 1501, the communication interface 1502 and the memory 1503 complete communication with each other through the communication bus 1504.
A memory 1503 for storing a computer program;
the processor 1501 is configured to implement the steps of the above embodiments when executing the computer program stored in the memory 1503.
The communication bus mentioned in the electronic device may be a Peripheral Component Interconnect (pci) bus, an Extended Industry Standard Architecture (EISA) bus, or the like. The communication bus may be divided into an address bus, a data bus, a control bus, etc. For ease of illustration, only one thick line is shown, but this does not mean that there is only one bus or one type of bus.
The communication interface is used for communication between the electronic equipment and other equipment.
The Memory may include a Random Access Memory (RAM) or a Non-Volatile Memory (NVM), such as at least one disk Memory. Optionally, the memory may also be at least one memory device located remotely from the processor.
The Processor may be a general-purpose Processor, including a Central Processing Unit (CPU), a Network Processor (NP), and the like; but may also be a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic device, discrete hardware component.
The present application also provides a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the above-described embodiments.
It should be noted that, for the above-mentioned apparatus, electronic device and computer-readable storage medium embodiments, since they are basically similar to the method embodiments, the description is relatively simple, and for the relevant points, reference may be made to the partial description of the method embodiments.
It is further noted that, herein, relational terms such as "first" and "second," and the like, may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
The foregoing are merely exemplary embodiments of the present invention, which enable those skilled in the art to understand or practice the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (10)

1. A service governance method, comprising:
receiving a service request sent by a requester, determining a target service carried in the service request, and providing a service address of the target service;
modifying the service address into a preset address, and acquiring service content generated by calling a target service by the requester according to a preset host corresponding to the preset address;
analyzing the service content to determine the service type;
when the service type belongs to an abnormal type, executing corresponding governing operation on the service request;
the obtaining of the service content generated by the requester calling the target service according to the preset host corresponding to the preset address includes: the preset host forwards the service request to a service party, forwards service content fed back by the service party to the requester and records the service content; and acquiring the service content recorded by the preset host.
2. The method according to claim 1, wherein before modifying the service address to a preset address, and acquiring service content generated by the requester invoking a target service according to a preset host corresponding to the preset address, the method further comprises:
analyzing the service request to obtain an analysis result;
when the analysis result does not meet the preset condition, rejecting the service request;
the analysis result does not meet the preset condition and comprises at least one of the following items:
the analysis result comprises sensitive information;
the analysis result comprises malicious registration;
the analysis result comprises an injection attack code.
3. The method according to claim 1, wherein before modifying the service address to a preset address, and acquiring service content generated by the requester invoking a target service according to a preset host corresponding to the preset address, the method further comprises:
and determining the service party corresponding to the service address.
4. The method of claim 3, wherein analyzing the service content to determine a service type comprises:
extracting content data based on the service content;
analyzing the content data;
and when the content data is abnormal, determining that the service type of the service content is an abnormal type.
5. The method of claim 4, wherein analyzing the content data comprises:
determining data attributes of the content data;
matching corresponding classification models according to the data attributes;
inputting the content data into the classification model to obtain the service type of the service content, wherein the service type comprises: a normal type, and/or an abnormal type.
6. The method of claim 1, wherein performing the corresponding remediation operation on the service request comprises at least one of:
rejecting the service request;
storing the service request to a preset terminal;
and unbinding the target service with a service party providing the target service.
7. A service administration apparatus, comprising:
the receiving module is used for receiving a service request sent by a requester, determining a target service carried in the service request and providing a service address of the target service;
the processing module is used for modifying the service address into a preset address and acquiring service content generated by calling a target service by the requester according to a preset host corresponding to the preset address;
the analysis module is used for analyzing the service content to determine the service type;
the execution module is used for executing corresponding governing operation on the service request when the service type belongs to the abnormal type;
the processing module is further configured to instruct the preset host to forward the service request to a service provider, forward service content fed back by the service provider to the requester, and record the service content; and acquiring the service content recorded by the preset host.
8. A service abatement system, comprising: the DNS server is used for presetting a host;
the DNS server is used for receiving a service request sent by a requester, determining a target service carried in the service request, providing a service address of the target service, and modifying the service address into a preset address corresponding to the preset host;
the preset host is used for forwarding the service request to a service party corresponding to the service address, forwarding service contents fed back by the service party to the request party, recording the service contents and sending the service contents to the DNS server;
the DNS server is also used for analyzing the service content to determine the service type, and when the service type belongs to an abnormal type, corresponding governing operation is executed on the service request.
9. An electronic device, comprising: the system comprises a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory complete mutual communication through the communication bus;
the memory is used for storing a computer program;
the processor, when executing the computer program, implementing the method steps of any of claims 1-6.
10. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the method steps of any one of claims 1 to 6.
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