CN110912986A - Public service intelligent service system based on cloud - Google Patents
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- 210000001503 joint Anatomy 0.000 claims description 20
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- H04L67/00—Network arrangements or protocols for supporting network services or applications
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- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
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- G06Q50/10—Services
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- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/16—Implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP]
- H04L69/161—Implementation details of TCP/IP or UDP/IP stack architecture; Specification of modified or new header fields
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Abstract
The invention relates to the technical field of cloud Internet of things service, in particular to a cloud-based public service intelligent service system. The intelligent service terminal comprises a data acquisition module, a storage module, a communication module, a man-machine interaction module and a central processing module, the data acquisition module is used for acquiring data of the application terminal, the storage module is used for storing the data, the communication module is used for establishing communication connection with the cloud platform, the man-machine interaction module is used for displaying processing data of the central processing module, meanwhile, an artificial instruction is input into the central processing module, the central processing module is used for processing the data acquired by the data acquisition module and the artificial instruction of the man-machine interaction module, and a processing result is transmitted to the cloud platform through the communication module. The invention can provide a uniform service channel for the user side and each public service enterprise side, and realizes one-to-many service information interaction between the user side and each public service enterprise side.
Description
Technical Field
The invention relates to the technical field of cloud Internet of things service, in particular to a cloud-based public service intelligent service system.
Background
The Internet of things (IoT), i.e., "Internet of things," is an extended and expanded network based on the Internet, and combines various information sensing devices with the Internet to form a huge network, thereby realizing the intercommunication of people, machines and things at any time and any place. The internet of things is an important component of a new generation of information technology, and the IT industry is called as follows: the interconnection means that the objects are connected and all the objects are connected. Therefore, the Internet of things is the Internet connected with the objects. This has two layers: firstly, the core and the foundation of the internet of things are still the internet, and the internet is an extended and expanded network on the basis of the internet; second, the user end extends and extends to any article to article for information exchange and communication. Therefore, the definition of the internet of things is a network which connects any article with the internet according to an agreed protocol through information sensing equipment such as radio frequency identification, infrared sensors, global positioning systems, laser scanners and the like, and performs information exchange and communication so as to realize intelligent identification, positioning, tracking, monitoring and management of the article.
With the rapid development of information Technology, the concept of Cloud Technology (Cloud Technology) is continuously advocated, and the Cloud Technology is that a client device (such as a computer, a mobile phone, a satellite navigation device, or even an automated teller machine) can use an internet link to a Cloud service platform, and log in information such as a related personal account or a password to request a service program from the Cloud service platform, and then the Cloud service platform provides the service program dedicated to the client device for the client device to use.
According to the actual demand of service-to-home (service-to-end) of the public service industry, an integrated management and service integrated application mode based on the internet of things is not formed in the civilian fields of heat supply, gas supply, water supply, power supply and the like, at present, in the aspect of service-to-home of enterprises of the public service industry, some terminal panels with simple control or data acquisition functions are mainly installed for meeting the service required by production (safety) operation of the enterprises, such as a user-end temperature control panel (only aiming at heat metering users) pushed by the heat supply enterprises and indoor gas leakage monitoring (alarming) terminals of gas enterprise users, the terminals cannot realize the integrated interaction between the users and the enterprises, the support for the service management of the enterprise ends is lacked, and the integrated management experience of the user-end on the public service can not be met.
Disclosure of Invention
Aiming at the defects in the prior art, the invention provides a cloud-based public service intelligent service system which can provide a uniform service channel for a user side and each public service enterprise side during application, so that one-to-many service information interaction between the user side and each public service enterprise side is realized.
The technical scheme adopted by the invention is as follows:
a cloud-based public service intelligent service system comprises a cloud platform, an intelligent service terminal, an application terminal, a user terminal and an enterprise terminal, wherein the intelligent service terminal, the user terminal and the enterprise terminal are all in remote communication butt joint with the cloud platform, the application terminal is in signal butt joint with the intelligent service terminal, the intelligent service terminal comprises a data acquisition module, a storage module, a communication module, a human-computer interaction module and a central processing module, the data acquisition module, the storage module, the communication module and the human-computer interaction module are in signal butt joint with the central processing module, the data acquisition module is used for acquiring data of the application terminal, the storage module is used for storing the data acquired by the data acquisition module, the communication module is used for establishing communication connection with the cloud platform, and the human-computer interaction module is used for displaying the processed data of the central processing module, and the central processing module is used for processing the data acquired by the data acquisition module and the manual instruction of the human-computer interaction module, transmitting the processing result to the cloud platform through the communication module, and processing the data fed back by the cloud platform.
Preferably, the application terminal comprises a water supply meter, a power supply meter, a gas supply meter, a heat supply meter, a water leakage monitoring device, an electric leakage protection device, a temperature monitoring device and a gas leakage monitoring device.
Preferably, the intelligent service terminal is provided with an analog input interface, a digital input interface and a 485 communication interface which are in butt joint with the data acquisition module, and the analog input interface, the digital input interface and the 485 communication interface are respectively used for butt joint of corresponding application terminals.
Preferably, the intelligent service terminal is further provided with an IC card module, the IC card module is in signal docking with the central processing module, and the IC card module is provided with an IC card writing slot for reading and writing an IC payment card.
Preferably, the user terminal can access the cloud platform through an internet line, and the enterprise terminal and the cloud platform establish data and service interaction based on an http(s) protocol or an SSL-Socket protocol.
Preferably, the cloud platform is provided with an identity authentication unit, and the user terminal and the enterprise terminal access the cloud platform and perform identity authentication through the identity authentication unit.
Preferably, the human-computer interaction module comprises an information display screen and an instruction button.
Preferably, the information display screen comprises an interactive information display unit, a time display unit, a temperature display unit and a payment two-dimensional code display unit.
Preferably, the instruction buttons include an "i want to pay" instruction button, an "i want to repair" instruction button, a "parameter setting" instruction button, and an "equipment status" instruction button.
The invention has the beneficial effects that:
the invention monitors the terminal of each public service through each user terminal; uniformly collecting the monitoring data of each user terminal through a data collection module; the data acquired by the data acquisition module is stored through the storage module; the central processing module is used for uniformly processing the data acquired by the data acquisition module, then the processing result is transmitted to the cloud platform through the communication module, and corresponding user terminals and enterprise terminals can log in the cloud platform to check corresponding data; the processing data of the central processing module can be checked through the man-machine interaction module, meanwhile, an instruction can be input to be processed by the central processing module, and then information butt joint with the cloud platform and the public service enterprise end is achieved through the communication module. The system provides a unified service channel for the user side and each public service enterprise side, and one-to-many service information interaction between the user side and each public service enterprise side is realized.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
FIG. 1 is a block diagram schematically illustrating the structure of the present invention;
fig. 2 is a schematic diagram illustrating the design of each interface on the intelligent service terminal in embodiment 2;
fig. 3 is a schematic structural diagram of a human-computer interaction module in embodiment 4.
Detailed Description
The invention is further described with reference to the following figures and specific embodiments. It should be noted that the description of the embodiments is provided to help understanding of the present invention, but the present invention is not limited thereto. Specific structural and functional details disclosed herein are merely illustrative of example embodiments of the invention. This invention may, however, be embodied in many alternate forms and should not be construed as limited to the embodiments set forth herein.
It should be understood that the terms first, second, etc. are used merely for distinguishing between descriptions and are not intended to indicate or imply relative importance. Although the terms first, second, etc. may be used herein to describe various elements, these elements should not be limited by these terms. These terms are only used to distinguish one element from another. For example, a first element could be termed a second element, and, similarly, a second element could be termed a first element, without departing from the scope of example embodiments of the present invention.
It should be understood that the term "and/or" herein is merely one type of association relationship that describes an associated object, meaning that three relationships may exist, e.g., a and/or B may mean: a exists alone, B exists alone, and A and B exist at the same time, and the term "/and" is used herein to describe another association object relationship, which means that two relationships may exist, for example, A/and B, may mean: a alone, and both a and B alone, and further, the character "/" in this document generally means that the former and latter associated objects are in an "or" relationship.
It is to be understood that in the description of the present invention, the terms "upper", "vertical", "inside", "outside", and the like, refer to an orientation or positional relationship that is conventionally used for placing the product of the present invention, or that is conventionally understood by those skilled in the art, and are used merely for convenience in describing and simplifying the description, and do not indicate or imply that the device or element referred to must have a particular orientation, be constructed in a particular orientation, and be operated, and therefore should not be considered as limiting the present invention.
It will be understood that when an element is referred to as being "connected," "connected," or "coupled" to another element, it can be directly connected or coupled to the other element or intervening elements may be present. In contrast, when an element is referred to as being "directly adjacent" or "directly coupled" to another element, there are no intervening elements present. Other words used to describe the relationship between elements should be interpreted in a similar manner (e.g., "between … …" versus "directly between … …", "adjacent" versus "directly adjacent", etc.).
In the description of the present invention, it should also be noted that, unless otherwise explicitly specified or limited, the terms "disposed," "mounted," and "connected" are to be construed broadly, e.g., as meaning fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood in specific cases to those skilled in the art.
The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of example embodiments of the invention. As used herein, the singular forms "a", "an" and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will be further understood that the terms "comprises," "comprising," "includes," and/or "including," when used herein, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, numbers, steps, operations, elements, components, and/or groups thereof.
It should also be noted that, in some alternative implementations, the functions/acts noted may occur out of the order noted in the figures. For example, two figures shown in succession may, in fact, be executed substantially concurrently, or the figures may sometimes be executed in the reverse order, depending upon the functionality/acts involved.
In the following description, specific details are provided to facilitate a thorough understanding of example embodiments. However, it will be understood by those of ordinary skill in the art that the example embodiments may be practiced without these specific details. For example, systems may be shown in block diagrams in order not to obscure the examples in unnecessary detail. In other instances, well-known processes, structures and techniques may be shown without unnecessary detail in order to avoid obscuring example embodiments.
Example 1:
the embodiment provides a cloud-based utility intelligent service system, as shown in fig. 1:
the intelligent service terminal, the user terminal and the enterprise terminal are all in remote communication butt joint with the cloud platform, the application terminal is in signal butt joint with the intelligent service terminal, the intelligent service terminal comprises a data acquisition module, a storage module, a communication module, a man-machine interaction module and a central processing module, the data acquisition module, the storage module, the communication module, the man-machine interaction module and the central processing module are in signal butt joint with the central processing module, the data acquisition module is used for acquiring data of the application terminal, the storage module is used for storing the data acquired by the data acquisition module, the communication module is used for establishing communication connection with the cloud platform, the man-machine interaction module is used for displaying the processed data of the central processing module and inputting manual instructions to the central processing module at the same time, the central processing module is used for processing the data acquired by the data acquisition module and the manual instruction of the human-computer interaction module, transmitting the processing result to the cloud platform through the communication module, and processing the data fed back by the cloud platform.
In specific implementation, terminal monitoring of each public service (such as water supply, power supply, gas supply and heat supply) can be performed through each user terminal; uniformly collecting the monitoring data of each user terminal through a data collection module; the data acquired by the data acquisition module is stored through the storage module; the central processing module is used for uniformly processing the data acquired by the data acquisition module, then the processing result is transmitted to the cloud platform through the communication module, and corresponding user terminals and enterprise terminals can log in the cloud platform to check corresponding data; the processing data of the central processing module can be checked through the man-machine interaction module, meanwhile, an instruction can be input to be processed by the central processing module, and then information butt joint with the cloud platform and the public service enterprise end is achieved through the communication module. The system provides a unified service channel for the user side and each public service enterprise side, and one-to-many service information interaction between the user side and each public service enterprise side is realized.
Example 2:
as an optimization of the above embodiment, the application terminal includes a water supply meter, a power supply meter, a gas supply meter, a heat supply meter, a water leakage monitoring device, a leakage protection device, a temperature monitoring device, and a gas leakage monitoring device. As shown in fig. 2, the intelligent service terminal is provided with an analog input interface, a digital input interface and a 485 communication interface which are in butt joint with the data acquisition module, and the analog input interface, the digital input interface and the 485 communication interface are respectively used for butt joint of corresponding application terminals. The intelligent service terminal is also provided with an IC card module (built-in or externally connected), the IC card module is in signal butt joint with the central processing module, and the IC card module is provided with an IC card writing slot for reading and writing an IC payment card. When the device is applied, the device is butted with an application terminal with external analog quantity output through an analog quantity input interface, such as temperature monitoring equipment; the digital input interface is used for realizing butt joint with an external digital output application terminal, such as water leakage monitoring equipment, leakage protection equipment and gas leakage monitoring equipment; the application terminal based on 485 communication is butted through a 485 communication interface, such as a water supply meter, a power supply meter, an air supply meter and a heat supply meter; the IC card writing slot can realize the on-site card writing recharging of the water supply meter, the power supply meter, the gas supply meter and the heat supply meter.
Example 3:
as optimization of the above embodiment, the user terminal may access the cloud platform through an internet line, and the enterprise terminal and the cloud platform establish data and service interaction based on an http(s) protocol or an SSL-Socket protocol. The cloud platform is provided with an identity authentication unit, and the user terminal and the enterprise terminal access the cloud platform and perform identity authentication through the identity authentication unit. When the method is applied, the safety of data interaction between the user terminal, the enterprise terminal and the cloud platform can be guaranteed.
Example 4:
as an optimization of the above embodiment, as shown in fig. 3, the human-computer interaction module includes an information display screen and an instruction button, the information display screen includes an interaction information display unit, a time display unit, a temperature display unit, and a payment two-dimensional code display unit, and the instruction button includes an "i want to pay" instruction button, an "i want to repair" instruction button, a "parameter setting" instruction button, and an "device state" instruction button. When the intelligent service terminal is applied, the interactive information display of the intelligent service terminal, the cloud platform and the enterprise terminal can be realized through the interactive information display unit, the real-time is displayed through the time display unit, the temperature sensor is arranged at the intelligent service terminal and is butted with the human-computer interaction module, the real-time temperature is displayed on the temperature display unit, the payment two-dimensional code fed back by the enterprise terminal is displayed through the payment two-dimensional code display unit, the user terminal can scan the two-dimensional code to complete payment, the payment application is sent to the enterprise terminal through the 'I pay' instruction button, the repair application is sent to the enterprise terminal through the 'I repair required' instruction button, and a parameter setting instruction is sent to the central processing module through the parameter setting instruction button, and the state parameters of each application terminal processed by the central processing module are checked through the equipment state instruction button.
The present invention is not limited to the above-described alternative embodiments, and various other forms of products can be obtained by anyone in light of the present invention. The above detailed description should not be taken as limiting the scope of the invention, which is defined in the claims, and which the description is intended to be interpreted accordingly.
Claims (9)
1. Public cause intelligent service system based on high in clouds, its characterized in that: the intelligent service terminal, the user terminal and the enterprise terminal are all in remote communication butt joint with the cloud platform, the application terminal is in signal butt joint with the intelligent service terminal, the intelligent service terminal comprises a data acquisition module, a storage module, a communication module, a man-machine interaction module and a central processing module, the data acquisition module, the storage module, the communication module, the man-machine interaction module and the central processing module are in signal butt joint with the central processing module, the data acquisition module is used for acquiring data of the application terminal, the storage module is used for storing the data acquired by the data acquisition module, the communication module is used for establishing communication connection with the cloud platform, the man-machine interaction module is used for displaying the processed data of the central processing module and inputting manual instructions to the central processing module at the same time, the central processing module is used for processing the data acquired by the data acquisition module and the manual instruction of the human-computer interaction module, transmitting the processing result to the cloud platform through the communication module, and processing the data fed back by the cloud platform.
2. The cloud-based utility intelligence service system of claim 1, wherein: the application terminal comprises a water supply meter, a power supply meter, a gas supply meter, a heat supply meter, water leakage monitoring equipment, leakage protection equipment, temperature monitoring equipment and gas leakage monitoring equipment.
3. A cloud-based utility intelligence services system in accordance with claim 2, wherein: the intelligent service terminal is provided with an analog quantity input interface, a digital quantity input interface and a 485 communication interface which are in butt joint with the data acquisition module, and the analog quantity input interface, the digital quantity input interface and the 485 communication interface are respectively used for butt joint of corresponding application terminals.
4. The cloud-based utility intelligence service system of claim 1, wherein: the intelligent service terminal is further provided with an IC card module, the IC card module is in signal butt joint with the central processing module, and the IC card module is provided with an IC card writing slot for reading and writing an IC payment card.
5. The cloud-based utility intelligence service system of claim 1, wherein: the user terminal can access the cloud platform through the Internet online, and the enterprise terminal and the cloud platform establish data and service interaction based on an http protocol, an https protocol or an SSL-Socket protocol.
6. The cloud-based utility intelligence service system of claim 1, wherein: the cloud platform is provided with an identity authentication unit, and the user terminal and the enterprise terminal access the cloud platform and perform identity authentication through the identity authentication unit.
7. The cloud-based utility intelligence service system of claim 1, wherein: the man-machine interaction module comprises an information display screen and an instruction button.
8. The cloud-based utility intelligence service system of claim 7, wherein: the information display screen comprises an interactive information display unit, a time display unit, a temperature display unit and a payment two-dimensional code display unit.
9. The cloud-based utility intelligence service system of claim 7, wherein: the instruction buttons comprise an 'I pay for fee' instruction button, an 'I repair' instruction button, a 'parameter setting' instruction button and an 'equipment state' instruction button.
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| CN201911143423.8A CN110912986A (en) | 2019-11-20 | 2019-11-20 | Public service intelligent service system based on cloud |
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Application publication date: 20200324 |