CN110891095B - Client information verification method and device - Google Patents
Client information verification method and device Download PDFInfo
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- CN110891095B CN110891095B CN201811045003.1A CN201811045003A CN110891095B CN 110891095 B CN110891095 B CN 110891095B CN 201811045003 A CN201811045003 A CN 201811045003A CN 110891095 B CN110891095 B CN 110891095B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L2101/00—Indexing scheme associated with group H04L61/00
- H04L2101/60—Types of network addresses
- H04L2101/618—Details of network addresses
- H04L2101/65—Telephone numbers
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/50—Address allocation
- H04L61/5046—Resolving address allocation conflicts; Testing of addresses
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Abstract
The invention provides a method and a device for verifying customer information, which are applied to the technical field of Internet information, wherein the method obtains customer information to be verified at least comprising a customer telephone number and an online behavior of a customer corresponding to the customer information to be verified, then verifies whether the online behavior and the telephone number recorded in the customer information to be verified are invalid, and determines that the customer information to be verified is invalid when the online behavior and the telephone number are invalid; when the online behavior and/or the telephone number are/is valid, the client information to be verified is determined to be valid, the verification of the validity of the client information can be automatically completed according to the client information registered on the media platform by the client and the online behavior of the client by adopting the method, and compared with the method for verifying the validity of the client information by adopting manual one-by-one telephone communication in the prior art, the verification efficiency can be effectively improved, the labor investment can be effectively reduced, and the labor cost is reduced.
Description
Technical Field
The invention belongs to the technical field of internet information, and particularly relates to a client information verification method and device.
Background
The dealer needs to verify the customer information in order to avoid the media platform providing some invalid customer information. In the prior art, dealers mostly dial telephone numbers contained in customer information in a manual mode and try to get in touch with customers, so that the validity of the customer information is verified. If the amount of the customer information is large, the dealer spends a large amount of manpower to verify the validity of the customer information, the verification efficiency is extremely low, and the labor cost is high.
Disclosure of Invention
In view of the above, an object of the present invention is to provide a method and an apparatus for verifying customer information, so as to improve efficiency of verifying customer information validity and reduce labor cost, and the specific scheme is as follows:
in a first aspect, the present invention provides a client information verification method, including:
the method comprises the steps of obtaining information of a client to be verified and an online behavior of the client corresponding to the information of the client to be verified, wherein the information of the client to be verified at least comprises a telephone number of the client;
verifying whether the online behavior and the telephone number recorded in the client information to be verified are invalid or not;
when the online behavior and the telephone number recorded in the to-be-verified client information are invalid, determining that the to-be-verified client information is invalid client information;
and when the online behavior and/or the telephone number recorded in the client information to be verified is valid, determining that the client information to be verified is valid client information.
Optionally, the obtaining of the to-be-verified customer information and the online behavior of the customer corresponding to the to-be-verified customer information includes:
the method comprises the steps of obtaining a plurality of customer information and online behaviors of customers corresponding to the customer information, wherein the customer information at least comprises telephone numbers of the customers;
and screening the customer information to be verified from the plurality of customer information according to the telephone number in the customer information.
Optionally, the screening, according to the telephone number in the customer information, customer information to be verified from the plurality of customer information includes:
determining the attribution of the telephone number in each piece of customer information according to the number segment of the telephone number in each piece of customer information;
and judging the client information of which the attribution of the telephone number is inconsistent with the registered place of the client on the media platform as the client information to be verified.
Optionally, the screening, according to the telephone number in the customer information, customer information to be verified from the plurality of customer information includes:
determining an operator of the telephone number in each piece of customer information according to the number section of the telephone number in each piece of customer information;
respectively calculating the ratio of the number of the telephone numbers corresponding to each operator to the total number of all customer information;
and determining the customer information corresponding to the operator with the ratio larger than the preset ratio limit value as the customer information to be verified.
Optionally, the customer information verification method provided by any one of the first aspect of the present invention, where verifying whether the online behavior is invalid includes:
when the online behavior meets any one of the following preset conditions, judging that the online behavior is invalid:
the total time length for accessing the dealer server in the preset time period is less than a preset time limit value;
the total number of times of accessing the dealer server in the preset time period is greater than a preset access number limit value;
and the click times of the same commodity provided by the dealer server in the preset time period are greater than a preset click time limit value.
Optionally, a customer information verifying method provided in any one of the first aspect of the present invention, where verifying validity of a telephone number recorded in the customer information to be verified, includes:
acquiring the use state information of the telephone number in the customer information to be verified;
and if the telephone number in the customer information to be verified is in a normal use state, determining that the telephone number is valid.
Optionally, the obtaining the information of the client to be verified includes:
the method comprises the steps of obtaining information of a client to be verified in a local database, wherein the information of the client to be verified obtained from a media platform according to a preset rule is stored in the local database.
Optionally, the obtaining the customer information to be verified includes:
accessing a media platform database;
and acquiring the information of the client to be verified recorded in the media platform database.
In a second aspect, the present invention provides a client information verification apparatus, comprising:
the system comprises an acquisition unit, a verification unit and a verification unit, wherein the acquisition unit is used for acquiring to-be-verified client information and online behaviors of a client corresponding to the to-be-verified client information, and the to-be-verified client information at least comprises a telephone number of the client;
the verification unit is used for verifying whether the online behavior and the telephone number recorded in the client information to be verified are invalid or not;
the first determining unit is used for determining the client information to be verified as invalid client information when the online behavior and the telephone number recorded in the client information to be verified are invalid;
and the second determining unit is used for determining the client information to be verified as valid client information when the online behavior and/or the telephone number recorded in the client information to be verified are valid.
Based on the technical scheme, the client information verification method and the client information verification device provided by the invention verify the validity of the telephone number contained in the client information to be verified and the validity of the online behavior of the client on the basis of the client information to be verified and the online behavior of the client corresponding to the client information to be verified, and if the telephone number contained in the client information to be verified and the online behavior of the client corresponding to the client information to be verified are judged to be invalid information, the client information to be verified can be judged to be invalid client information. Correspondingly, if at least one of the telephone number contained in the client information to be verified and the online behavior of the client corresponding to the client information to be verified is valid, the client information to be verified can be judged to be valid. The client information verification method and the client information verification device can automatically complete verification of the validity of the client information according to the client information registered by the client on the media platform and the online behavior of the client, and compared with the method for verifying the validity of the client information by manually carrying out telephone communication one by one in the prior art, the verification method and the device can effectively improve the verification efficiency, and can also effectively reduce manual investment and reduce the labor cost.
Furthermore, the method and the device for verifying the client information provided by the invention can also effectively monitor the media platform providing the client information, and avoid the media platform providing invalid client information.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
Fig. 1 is a flowchart of a client information verification method according to an embodiment of the present invention;
FIG. 2 is a flow chart of another method for verifying customer information according to an embodiment of the present invention;
fig. 3 is a block diagram of a client information verification apparatus according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 is a flowchart of a client information verification method according to an embodiment of the present invention, where the method is applicable to an electronic device, and the electronic device may be an electronic device with data analysis processing capability, such as a notebook computer, a PC (personal computer), and obviously, the electronic device may also be implemented by a server on a network side in some cases; referring to fig. 1, a method for verifying client information according to an embodiment of the present invention may include:
and step S100, obtaining the information of the client to be verified and the online behavior of the client corresponding to the information of the client to be verified.
In a specific application, a media platform providing information of a client to be verified for a dealer is often provided with a data interface, and after the client performs registration operation on the media platform and leaves personal information of the client, the media platform can directly send the information of the client to be verified to a database of the dealer, and the information of the client to be verified is stored in the database of the dealer. Of course, the dealer may also choose to obtain the corresponding client information to be verified directly from the database of the media platform.
Optionally, after obtaining the information of the client to be verified from each media platform according to the preset rule, the information of the client to be verified is stored in the local database of the distributor, and when the information of the client to be verified is verified, the information of the client to be verified is obtained from the local database of the distributor. In this way, dependence on the information transmission network can be reduced, and even if the connection with the Internet is disconnected, the information of the client to be verified stored in the local database can still be verified. The local database can supplement and improve the information of the client to be verified when the network is normal, and the information quantity of the local database is enriched.
Optionally, when verifying the information of the client to be verified, the database of the media platform may be directly accessed, and the information of the client to be verified is obtained from the database of the media platform. The method has the advantages that the latest client information to be verified can be obtained in time, so that the processing and verification of the client information are more timely.
No matter what manner is used to obtain the information of the client to be verified, the obtained information of the client to be verified at least includes the telephone number of the client. Of course, personal information such as the name, sex, age, email address, and preference for goods of the customer may be included.
Step S110, verifying whether the online behavior of the client corresponding to the information of the client to be verified is invalid, if yes, executing step S120, and if not, executing step S140.
The online behavior of the client, that is, the behavior occurring when the client accesses the internet, may include the access behavior of the client to the media platform and the dealer server, the browsing behavior, and the click operation for the goods provided by the media platform and the dealer server. The source of the online behavior of the client can be various media platforms (or servers corresponding to the media platforms) providing client information for the dealer, or the dealer's own server, and the dealer obtains the online behavior of the client by recording the operation of the client accessing the dealer's own official website or application program.
Optionally, the clients using the same phone number, the same email address and the same home address information may be identified as the same client, and the online behavior of the client meeting the above conditions may be associated with the information of the client to be verified.
There are various parameters that can be used to characterize whether the online behavior of the client is valid, for example, the parameters may be the access duration, the access times, the access frequency, and the number of clicks for a specific commodity of the client for a certain media platform. When a real client accesses the media platform, the online behavior of the client is completely different from the online behavior generated by the robot, so that the online behavior can be judged to be generated by the real client or the robot according to the online behavior recorded in the client information to be verified, and the aim of verifying the client information to be verified is fulfilled.
It is conceivable that the online behavior recorded by the dealer's own server is the truest, and the reference value is the highest among the various sources that provide the online behavior of the customer. The online behaviors of the clients provided by other media platforms can be judged by synthesizing the online behaviors of the same client on a plurality of media platforms, so that the online behaviors of the clients recorded by a single media platform are avoided from being judged.
Optionally, in the method for verifying the client information to be verified provided by the embodiment of the present invention, a plurality of preset conditions are given, and when the online behavior recorded in the client information to be verified satisfies any one of the preset conditions, it may be determined that the online behavior recorded in the client information to be verified is invalid. Taking the online behavior of the client provided by the dealer server as an example, the preset condition for verifying the validity of the online behavior of the client is explained.
Counting the total time length of the customer accessing the dealer server recorded in the customer information to be verified within the preset time period, if the access behavior is generated by the robot, the corresponding total time length of the access should be extremely short, so that whether the online behavior of the customer is effective can be judged by using the total time length of the access to the dealer server, if the total time length of the access to the dealer server is smaller than the preset time limit value, the access behavior is judged to be generated by the robot, and the corresponding online behavior is ineffective.
Or, counting the total times of the customer accessing the vendor server recorded in the customer information to be verified within the preset time period, and according to the common sense, when the real customer browses a webpage or accesses a media platform, accessing the basic reference information or most of the reference information which is expected to be obtained by one time, and not accessing the same webpage or media platform for many times and frequently within a certain time period, therefore, if the total times of the customer accessing the vendor server within the preset time period is greater than the limit value of the preset access times, the online behavior recorded in the customer information to be verified can be judged to be invalid.
Or the number of clicks of the customer in the customer information to be verified in the preset time period for the same type of commodity can be counted, if the click operation is sent by the customer, the number of clicks for the same type of commodity is not too large, one or more times of access to the same type of commodity is realized through one or more times of click operations, the customer can obtain enough commodity information, and the customer does not need to perform multiple and high-frequency click operations on the same type of commodity. Therefore, if the click times of the same commodity recorded in the customer information to be verified are greater than the preset click time limit value in the preset time period, the corresponding online behavior is judged to be invalid.
It should be noted that, other parameters, such as access frequency, access category, and the like, may also be recorded in the information of the client to be verified, and are not limited to the content of the embodiment provided in the present application, and any parameter that can be used to determine whether the online behavior of the client is valid is optional, and also belongs to the protection scope of the present application.
Step S120, verifying whether the phone number recorded in the customer information to be verified is invalid, if yes, performing step S130, and if not, performing step S140.
After determining that the online behavior of the client corresponding to the client information to be verified is invalid, it is necessary to further determine whether the telephone number recorded in the client information to be verified is invalid.
Optionally, the verification of the validity of the phone number may be judged by the use state of the phone number. The using state of the telephone number contained in the customer information to be verified is obtained by accessing the database of the operator corresponding to the telephone number, if the corresponding telephone number is in a normal using state, the telephone number can be judged to be valid, otherwise, the telephone number can be judged to be invalid.
Furthermore, the number of times of using the telephone number included in the customer information to be verified can be obtained through a database of the operator corresponding to the telephone number included in the customer information to be verified, and if the number of times of using the telephone number is too small in a certain time period, the telephone number can be judged to be invalid.
Therefore, the embodiment provided by the invention can acquire the use state and/or use times of the telephone number by accessing the database of the telephone number operator, so as to judge whether the telephone number is valid, and the method does not need to dial the telephone number one by one in a manual mode like the method adopted in the prior art, and the invalid telephone number is manually eliminated. Therefore, the user information verification method provided by the embodiment of the invention can greatly improve the efficiency of user information verification.
Step S130, determining the client information to be verified as invalid client information.
If the online behavior of the client corresponding to the client information to be verified and the telephone number recorded in the client information to be verified are invalid after verification, the client information to be verified can be determined to be invalid client information.
It should be noted that the execution sequence of step S110 and step S120 is only given as an example in fig. 1, and is not limited to this sequence. In the application, step S120 may also be executed to verify the validity of the phone number included in the customer information to be verified, and then step S110 may be executed to verify the online behavior of the customer.
Step S140, determining the client information to be verified as valid client information.
If at least one of the online behavior of the client corresponding to the client information to be verified and the telephone number recorded in the client information to be verified is valid in the verification process, the client information to be verified can be judged to be valid client information. The customer service personnel or the sales personnel can contact the customers according to the customer information to carry out related marketing work or other work.
In summary, the client information verification method provided by the invention can automatically complete verification of the validity of the client information according to the client information registered by the client on the media platform and the online behavior of the client, and compared with the method for verifying the validity of the client information by manually performing telephone communication one by one in the prior art, the verification efficiency can be effectively improved, meanwhile, the manual investment can be effectively reduced, and the labor cost can be reduced.
Furthermore, the customer information verification method provided by the invention can also effectively supervise the media platform providing the customer information, and avoid the media platform providing invalid customer information.
It is conceivable that, in practical applications, a dealer must obtain a large amount of real and effective customer information from a media platform that provides customer information, and the method provided by the above embodiment can verify the customer information to be verified more accurately, and screen out invalid customer information and effective customer information, but if each piece of customer information to be verified is directly verified, the execution efficiency of the whole verification work will be affected, so that the embodiment of the present invention provides an optimal customer information verification method, which performs preliminary screening on the customer information, reduces the number of customer information to be verified, and reduces the workload of the verification work. Referring to fig. 2, a flowchart of another client information verification method provided in an embodiment of the present invention includes:
step S200, a plurality of pieces of client information and online behaviors of clients corresponding to the pieces of client information are acquired.
Before the verification operation is started, a plurality of customer information is acquired, and as described above, the customer information includes at least the telephone number of the customer.
Optionally, an optional implementation manner of step S200 may be as shown in step S100 in fig. 1, and is not described herein again.
And step S210, screening the information of the clients to be verified from the plurality of client information according to the telephone numbers in the client information.
Optionally, for each piece of customer information, the location of the telephone number may be obtained according to the number segment where the telephone number in the customer information is located. And when the client registers on the media platform, the media platform determines the registration place of the client according to the corresponding IP address when the client performs registration operation. Theoretically, the registration place of the client on the media platform should be consistent with the attribution of the telephone number of the client, and if the registration place of the client is inconsistent with the attribution of the telephone number of the client, the client information can be determined as the client information to be verified.
It is conceivable that in practical applications, there is a certain part of clients living and working in a certain place, but using a foreign phone number, and if such users register on the media platform, the registration place of the client information is naturally inconsistent with the attribution place of the phone number, and for this situation, the method provided by the embodiment of the present invention divides such client information into the client information to be verified, and performs further verification operation on the client information.
Further, for the case that the registration place of the client on the media platform is not consistent with the attribution place of the telephone number recorded in the client information, the number of the client information can be further judged. If a large number of foreign numbers with similar number segments simultaneously appear for a certain region, the client information registered in the batch can be judged as the client information to be verified.
Optionally, for each piece of customer information, the operator corresponding to each telephone number may be determined according to the number segment where the telephone number included in the customer information is located. Then, counting the number of all telephone numbers belonging to the same operator, after obtaining the number of the telephone numbers contained in each operator, respectively calculating the ratio of the number of the telephone numbers corresponding to each operator to the total number of all customer information, and determining the customer information corresponding to the operator of which the obtained ratio is greater than the preset ratio limit as the customer information to be verified. Specifically, when the number segments to which the telephone numbers contained in the plurality of pieces of customer information belong are summarized, a clustering algorithm can be adopted to cluster and summarize the telephone numbers of the similar number segments, so that the execution efficiency of the method is improved.
Optionally, in order to improve the accuracy of the preliminary screening, a time period may be specified, the proportion of the telephone numbers corresponding to each operator in the specified time period is counted, and if a large number of telephone numbers belonging to the same operator occur in the specified time period for performing the funding registration, it is obviously unreasonable, and the customer information under such a condition is naturally determined as the customer information to be verified.
After the plurality of pieces of client information to be verified are screened out from the obtained plurality of pieces of client information, the client information to be verified can be verified one by one according to steps S110 to S140 in fig. 1, which is not described herein again.
By adopting the client information verification method provided by the embodiment of the invention, the obtained client information is preliminarily screened, and only the screened client information to be verified is verified, so that the number of verification objects can be effectively reduced, and the overall execution efficiency of verification work is improved.
It should be noted that, in the above embodiment of the present invention, only an exemplary user who records customer information is a distributor, and it is conceivable that any user who needs to verify customer information obtained through a media platform may use the customer information verification method provided in the embodiment of the present invention, and the method is not limited to the distributor described in the embodiment of the present invention, and may be other users.
An application scenario of the client information verification method provided by the embodiment of the present invention may include:
the automobile dealer acquires the online behavior of the client corresponding to the client information from the official website of the automobile dealer, and specifically, the acquired online behavior refers to the browsing time of the client on the official website of the automobile dealer.
Firstly, verifying whether online behaviors of each client are invalid, screening out clients with browsing time less than a preset time limit, further, inquiring whether a telephone number recorded in corresponding client information is invalid or not aiming at the clients with invalid online behaviors, and judging the clients with invalid online behaviors and invalid telephone numbers as the client information.
For the customer information judged to be valid, the salesperson can dial the corresponding telephone number to contact the customer and market the car to the customer.
It is conceivable that customer information that is not valid for a telephone number but valid for the customer's online behavior, because contact with the customer cannot be made by telephone contact, could be sent to the customer to promote the car by email, or the customer could be given the correct telephone number by email and then contacted by telephone number.
The following introduces a client information verification apparatus provided in the embodiment of the present invention, and the client information verification apparatus described below may be regarded as a functional module architecture that needs to be set in a central device to implement the client information verification method provided in the embodiment of the present invention; the following description may be cross-referenced with the above.
Fig. 3 is a block diagram of a client information verification apparatus according to an embodiment of the present invention, and referring to fig. 3, the apparatus may include:
the system comprises an acquisition unit 10, a verification unit and a verification unit, wherein the acquisition unit is used for acquiring to-be-verified client information and an online behavior of a client corresponding to the to-be-verified client information, and the to-be-verified client information at least comprises a telephone number of the client;
a verification unit 20, configured to verify whether the online behavior and the phone number recorded in the to-be-verified client information are invalid;
a first determining unit 30, configured to determine that the customer information to be verified is invalid customer information when the online behavior and the phone number recorded in the customer information to be verified are both invalid;
a second determining unit 40, configured to determine that the customer information to be authenticated is valid customer information when the online behavior and/or the phone number recorded in the customer information to be authenticated is valid.
Optionally, the obtaining unit 10 is configured to obtain information of a client to be verified and an online behavior of the client corresponding to the information of the client to be verified, and specifically includes:
the method comprises the steps of obtaining a plurality of customer information and online behaviors of customers corresponding to the customer information, wherein the customer information at least comprises telephone numbers of the customers;
and screening the customer information to be verified from the plurality of customer information according to the telephone number in the customer information.
Optionally, the obtaining unit 10 is configured to, when the customer information to be verified is screened from the multiple pieces of customer information according to the telephone number in the customer information, specifically include:
determining the attribution of the telephone number in each piece of customer information according to the number segment of the telephone number in each piece of customer information;
and judging the client information of which the attribution of the telephone number is inconsistent with the registered place of the client on the media platform as the client information to be verified.
Optionally, the obtaining unit 10 is configured to, when the customer information to be verified is screened from the multiple pieces of customer information according to the telephone number in the customer information, specifically include:
determining an operator of the telephone number in each piece of customer information according to the number segment of the telephone number in each piece of customer information;
respectively calculating the ratio of the number of the telephone numbers corresponding to each operator to the total number of all customer information;
and determining the customer information corresponding to the operator with the ratio larger than the preset ratio limit value as the customer information to be verified.
Optionally, the verifying unit 20 is configured to verify whether the online behavior is invalid, and specifically includes:
when the online behavior meets any one of the following preset conditions, judging that the online behavior is invalid:
the total time length for accessing the dealer server in the preset time period is less than a preset time limit value;
the total number of times of accessing the dealer server in the preset time period is greater than a preset access time limit value;
and the click times of the same commodity provided by the dealer server in the preset time period are greater than a preset click time limit value.
Optionally, the verifying unit 20 is configured to, when verifying the validity of the phone number recorded in the to-be-verified customer information, specifically include:
acquiring the use state information of the telephone number in the customer information to be verified;
and if the telephone number in the customer information to be verified is in a normal use state, determining that the telephone number is valid.
Optionally, the obtaining unit 10 is configured to, when obtaining the client information to be verified, specifically include:
the method comprises the steps of obtaining information of a client to be verified in a local database, wherein the information of the client to be verified obtained from a media platform according to a preset rule is stored in the local database.
Optionally, the obtaining unit 10 is configured to, when obtaining the information of the client to be verified, specifically include:
accessing a media platform database;
and acquiring the information of the client to be verified recorded in the media platform database.
In the present specification, the embodiments are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed in the embodiment corresponds to the method disclosed in the embodiment, so that the description is simple, and the relevant points can be referred to the description of the method part.
Those of skill would further appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the technical solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied directly in hardware, in a software module executed by a processor, or in a combination of the two. A software module may reside in Random Access Memory (RAM), memory, read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (6)
1. A method for verifying client information, comprising:
acquiring to-be-verified customer information and an online behavior of a customer corresponding to the to-be-verified customer information, wherein the to-be-verified customer information at least comprises a telephone number of the customer;
verifying whether the online behavior and the telephone number recorded in the client information to be verified are invalid or not;
when the online behavior and the telephone number recorded in the to-be-verified client information are invalid, determining that the to-be-verified client information is invalid client information;
when the online behavior and/or the telephone number recorded in the to-be-verified customer information is valid, determining that the to-be-verified customer information is valid customer information;
the acquiring of the information of the client to be verified and the online behavior of the client corresponding to the information of the client to be verified includes:
the method comprises the steps of obtaining a plurality of customer information and online behaviors of customers corresponding to the customer information, wherein the customer information at least comprises telephone numbers of the customers;
screening the customer information to be verified from the plurality of customer information according to the telephone number in the customer information;
the screening of the customer information to be verified from the plurality of customer information according to the telephone number in the customer information comprises the following steps:
determining the attribution of the telephone number in each piece of customer information according to the number segment of the telephone number in each piece of customer information;
judging that the client information of which the attribution of the telephone number is inconsistent with the registration place of the client on the media platform is the client information to be verified; or the like, or a combination thereof,
the screening of the customer information to be verified from the plurality of customer information according to the telephone number in the customer information comprises the following steps:
determining an operator of the telephone number in each piece of customer information according to the number segment of the telephone number in each piece of customer information;
respectively calculating the ratio of the number of the telephone numbers corresponding to each operator to the total number of all customer information;
and determining the customer information corresponding to the operator with the ratio larger than the preset ratio limit value as the customer information to be verified.
2. The client information verification method of claim 1, wherein the verifying whether the online behavior is invalid comprises:
when the online behavior meets any one of the following preset conditions, judging that the online behavior is invalid:
the total time for accessing the dealer server in the preset time period is less than the preset time limit value;
the total number of times of accessing the dealer server in the preset time period is greater than a preset access time limit value;
and the click times of the same commodity provided by the dealer server in the preset time period are greater than a preset click time limit value.
3. The client information verification method according to claim 1, wherein the verifying validity of the telephone number recorded in the client information to be verified includes:
acquiring the use state information of the telephone number in the customer information to be verified;
and if the telephone number in the customer information to be verified is in a normal use state, determining that the telephone number is valid.
4. The client information verification method according to claim 1, wherein the obtaining of the client information to be verified includes:
the method comprises the steps of obtaining information of a client to be verified in a local database, wherein the information of the client to be verified obtained from a media platform according to a preset rule is stored in the local database.
5. The client information authentication method according to claim 1, wherein the obtaining of the client information to be authenticated includes:
accessing a media platform database;
and acquiring the information of the client to be verified recorded in the media platform database.
6. A client information authentication apparatus, comprising:
the system comprises an acquisition unit, a verification unit and a verification unit, wherein the acquisition unit is used for acquiring to-be-verified client information and an online behavior of a client corresponding to the to-be-verified client information, and the to-be-verified client information at least comprises a telephone number of the client;
the verification unit is used for verifying whether the online behavior and the telephone number recorded in the client information to be verified are invalid or not;
the first determining unit is used for determining that the client information to be verified is invalid client information when the online behavior and the telephone number recorded in the client information to be verified are invalid;
the second determining unit is used for determining the client information to be verified as valid client information when the online behavior and/or the telephone number recorded in the client information to be verified are valid; the acquiring of the information of the client to be verified and the online behavior of the client corresponding to the information of the client to be verified includes:
the method comprises the steps of obtaining a plurality of customer information and online behaviors of customers corresponding to the customer information, wherein the customer information at least comprises telephone numbers of the customers;
screening the customer information to be verified from the plurality of customer information according to the telephone number in the customer information;
the screening of the customer information to be verified from the plurality of customer information according to the telephone number in the customer information comprises the following steps:
determining the attribution of the telephone number in each piece of customer information according to the number segment of the telephone number in each piece of customer information;
judging that the client information of which the attribution of the telephone number is inconsistent with the registration place of the client on the media platform is the client information to be verified; or the like, or, alternatively,
the step of screening the customer information to be verified from the plurality of customer information according to the telephone number in the customer information comprises the following steps:
determining an operator of the telephone number in each piece of customer information according to the number section of the telephone number in each piece of customer information;
respectively calculating the ratio of the number of the telephone numbers corresponding to each operator to the total number of all customer information;
and determining the customer information corresponding to the operator with the ratio larger than the preset ratio limit value as the customer information to be verified.
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