CN110858431A - Reminding method for forgetting to take goods and automatic vending machine - Google Patents
Reminding method for forgetting to take goods and automatic vending machine Download PDFInfo
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- CN110858431A CN110858431A CN201810968029.7A CN201810968029A CN110858431A CN 110858431 A CN110858431 A CN 110858431A CN 201810968029 A CN201810968029 A CN 201810968029A CN 110858431 A CN110858431 A CN 110858431A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
- G07F11/004—Restocking arrangements therefor
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
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Abstract
The invention relates to the technical field of automatic vending, and discloses a reminding method for forgetting to take goods and an automatic vending machine. According to the reminding method for forgetting to take goods, the first reminding information can be sent to the user when the user does not take the goods to be sold within the first preset time after the goods taking port is opened, so that the reminding information can be sent to the user when the user forgets to take the goods to be sold to remind the user to take the goods to be sold as soon as possible, the problem that the user cannot take the goods which are paid in time in the automatic vending machine in the related technology is effectively solved, the loss of the user is avoided, and the experience degree of the user is improved. The vending machine is used for realizing the forgotten goods taking prompting method, and therefore the vending machine also has the beneficial effects.
Description
Technical Field
The invention relates to the technical field of automatic vending, in particular to a reminding method for forgetting to take goods and an automatic vending machine.
Background
A vending machine is a commercial automation device for vending goods. The vending machine is more and more widely applied due to the characteristics of no time and place limitation, labor saving, convenient transaction and the like.
The related art discloses a vending machine, which comprises a control device and a cabinet, wherein a human-computer interaction device and a goods taking port are arranged on the surface of the cabinet, and the goods taking port can be opened or closed. The cabinet is internally provided with a storage device and a goods hopper, the storage device is used for containing goods to be sold, and the goods hopper is located between the storage device and the goods taking opening and used for conveying the goods between the storage device and the goods taking opening. When the user buys goods, select the goods that will purchase and accomplish the goods payment through the human-computer interaction device, when controlling means judges that the user accomplishes the goods payment, control goods fill with this goods from storing device transport to get goods mouthful department, then open and get the goods mouth to make the user can take away the goods in the goods fill via getting the goods mouth, when the time that gets goods mouth and open reached the setting value, controlling means control closed and get the goods mouth so that automatic vending machine can continue to sell goods.
However, the inventor found that when a user purchases goods by using a related art vending machine, a situation that goods in a goods bucket cannot be taken out in time due to receiving and calling, browsing advertisements and the like may occur, when the time for opening the goods taking port reaches a set value, the goods taking port is automatically closed, and at this time, the user cannot take out the goods for which payment has been completed, which may cause a certain loss to the user.
Disclosure of Invention
In view of the above, an object of the present invention is to provide a forgetting to pick up goods prompting method and a vending machine, so as to alleviate the problem that a user cannot timely pick up goods that have been paid for by a vending machine of the related art, and avoid loss of the user.
The embodiment of the invention is realized by the following steps:
in a first aspect, an embodiment of the present invention provides a forgetting to fetch prompting method, which is applied to an automatic vending machine, where the automatic vending machine includes a cabinet, a fetch port disposed in the cabinet, and a storage device disposed inside the cabinet, where the storage device is configured to accommodate goods, and the forgetting to fetch prompting method includes:
when goods to be sold are delivered to the goods taking port, the goods taking port is opened;
judging whether goods to be sold are taken away or not within a first preset time from the moment when the goods taking opening is opened;
when the goods to be sold are not taken away within the first preset time from the moment when the goods taking opening is opened, first prompt information is output.
Further, the reminding method for forgetting to take goods further comprises the following steps:
judging whether goods to be sold are taken away within a second preset time from the moment of outputting the first prompt message;
and closing the goods taking port when the goods to be sold are not taken away within the second preset time from the moment when the first prompt message is output.
Further, the reminding method for forgetting to take goods further comprises the following steps:
judging whether a user purchasing goods for sale leaves;
and when the user purchasing the goods for sale is judged to leave, transporting the goods for sale to a preset area.
Further, the reminding method for forgetting to take goods further comprises the following steps:
judging whether a user purchasing goods for sale leaves;
when it is determined that the user who purchased the goods for sale has not left, an input entry of a pick-up opening command is displayed to the user.
Further, outputting the first prompt message includes:
closing the goods taking port and then opening the goods taking port; or, controlling an audio device of the vending machine to make a setting sound; or, controlling a display screen of the vending machine to display set pictures or characters; or, the indicator lamp arranged at the goods taking opening is controlled to emit light.
In a second aspect, an embodiment of the present invention further provides an automatic vending machine, where the automatic vending machine includes a cabinet, a control device, a goods taking port disposed in the cabinet, and a storage device and a delivery device disposed inside the cabinet, the storage device is configured to accommodate goods, the delivery device is configured to transport the goods, the automatic vending machine further includes a gate for opening or closing the goods taking port, and the control device is configured to:
when goods for sale are sent to the goods taking opening, the control gate opens the goods taking opening, whether the goods for sale are taken away or not is judged within first preset time from the moment that the goods taking opening is opened, and when the goods for sale are not taken away, first prompt information is output when the goods for sale are judged within the first preset time from the moment that the goods taking opening is opened.
Further, the control device is further configured to:
and judging whether the goods to be sold are taken away within second preset time from the moment of outputting the first prompt message, and closing the goods taking port when the goods to be sold are not taken away within the second preset time from the moment of outputting the first prompt message.
Further, the control device is further configured to:
and judging whether the user purchasing the goods for sale leaves or not, and controlling the delivery device to convey the goods for sale to a preset area when the user purchasing the goods for sale leaves.
Further, the control device is further configured to:
and judging whether the user purchasing the goods for sale leaves or not, and displaying an input entry of a goods taking opening command to the user when the user purchasing the goods for sale does not leave.
Further, the control device controls the gate to close the goods taking port and controls the gate to open the goods taking port to output first prompt information;
or the vending machine also comprises an audio device, and the control device outputs first prompt information by controlling the audio device to emit set sound;
or the vending machine also comprises a display screen, and the control device controls the display screen to display set pictures or characters and output first prompt information;
or the goods taking port is also provided with an indicator lamp, and the control device outputs first prompt information by controlling the indicator lamp to emit light.
The embodiment of the invention has the beneficial effects that:
according to the reminding method for forgetting to take goods, the first reminding information can be sent to the user when the user does not take the goods to be sold within the first preset time after the goods taking port is opened, so that the reminding information can be sent to the user when the user forgets to take the goods to remind the user to take the goods at the goods taking port as soon as possible, the problem that the user cannot take the goods which are paid in time in the automatic vending machine in the related technology is effectively solved, the loss of the user is avoided, and the experience degree of the user is improved.
The vending machine provided by the embodiment of the invention is used for realizing the forgotten goods taking prompting method, and therefore, the vending machine also has the beneficial effects.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the embodiments will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present invention and therefore should not be considered as limiting the scope, and for those skilled in the art, other related drawings can be obtained according to the drawings without inventive efforts.
FIG. 1 is a schematic diagram of an external structure of a vending machine according to an embodiment of the present invention when a gate closes a pickup port;
FIG. 2 is a schematic diagram of an external structure of a vending machine according to an embodiment of the present invention when a gate opens a pick-up port;
FIG. 3 is a schematic diagram of the internal structure of a vending machine according to an embodiment of the present invention;
FIG. 4 is a block diagram of the components of a vending machine provided by an embodiment of the present invention;
FIG. 5 is a schematic diagram of a structure of a bucket of a vending machine according to an embodiment of the present invention;
fig. 6 is a flowchart of a forgetting to pick up goods prompting method according to an embodiment of the present invention; and
fig. 7 is a flowchart of another forgetting to pick up goods prompting method according to an embodiment of the present invention.
Icon: 010-vending machines; 100-a cabinet; 110-a cabinet body; 120-a cabinet door; 130-a goods taking port; 140-a gate mechanism; 141-a gate; 142-a gate drive assembly; 200-a storage device; 210-a cargo way; 211-a goods conveying mechanism; 220-a recycling bin; 300-a delivery device; 310-a cargo bucket; 311-a frame; 312-receiving a cargo bin; 312 a-open; 313-a cargo receiving bin drive mechanism; 314-a spindle; 320-bucket drive mechanism; 321-a horizontal driving mechanism; 322-a vertical drive mechanism; 400-a detection device; 410-a first detection mechanism; 420-a second detection mechanism; 421-a first camera; 422-a second camera; 500-a human-computer interaction device; 510-a display screen; 520-a prompter; 600-a storage device; 700-control means.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. The components of embodiments of the present invention generally described and illustrated in the figures herein may be arranged and designed in a wide variety of different configurations.
Thus, the following detailed description of the embodiments of the present invention, presented in the figures, is not intended to limit the scope of the invention, as claimed, but is merely representative of selected embodiments of the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures.
In the description of the embodiments of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", and the like indicate orientations or positional relationships based on orientations or positional relationships shown in the drawings or orientations or positional relationships that the products of the present invention are usually placed in when used, and are only used for convenience of describing the present invention and simplifying the description, but do not indicate or imply that the devices or elements indicated must have a specific orientation, be constructed in a specific orientation, and be operated, and thus, should not be construed as limiting the present invention. Furthermore, the terms "first," "second," and the like are used merely to distinguish one description from another, and are not to be construed as indicating or implying relative importance.
The technical scheme of the invention is further explained by the specific implementation mode in combination with the attached drawings.
Fig. 1, fig. 2 and fig. 3 are schematic structural diagrams of a vending machine according to an embodiment of the present invention, fig. 4 is a block diagram of the vending machine according to the embodiment of the present invention, and the vending machine according to the embodiment of the present invention will be described below with reference to fig. 1 to fig. 4.
As shown in fig. 1 to 4, the vending machine 010 includes a cabinet 100, a storage device 200, a delivery device 300, a detection device 400, a human-machine interaction device 500, a storage device 600, and a control device 700.
As shown in fig. 1 and 2, the cabinet 100 includes a cabinet body 110 and a cabinet door 120, the cabinet body 110 is movably connected to the cabinet door 120, the cabinet body 110 includes an opening (not shown in the drawings), and the cabinet door 120 can move relative to the opening of the cabinet body 110 to open or close the opening of the cabinet body 110. The cabinet door 120 is provided with a pickup opening 130 for a user to take out an article. The access opening 130 is provided with a gate mechanism 140, and the gate mechanism 140 includes a gate 141 and a gate driving assembly 142, wherein the gate 141 is movably connected to the cabinet door 120 via the gate driving assembly 142, and the gate 141 is movable in an up-and-down direction (i.e., a direction indicated by an arrow cd in fig. 1 and 2) relative to the access opening 130 under the driving of the gate driving assembly 142 to reach a first position to close the access opening 130 (as shown in fig. 1) or reach a second position to open the access opening 130 (as shown in fig. 2).
The storage device 200 is configured to receive an article. As shown in fig. 3, the storage device 200 is disposed inside the cabinet 100, the storage device 200 includes a cargo passage 210 for accommodating goods, the cargo passage 210 and the cabinet door 120 (not shown in fig. 3) are disposed at an interval, in this embodiment, the storage device 200 includes a plurality of cargo passages 210, the plurality of cargo passages 210 are M-layered along the up-down direction (i.e., the direction shown by the arrow cd) and are arranged in N-columns along the left-right direction (i.e., the direction shown by the arrow ab), and the length direction of the cargo passage 210 extends along the front-back direction (i.e., the direction shown by the arrow ef in fig. 1 and 2). An end of the cargo passage 210 near the cabinet door 120 is provided with an outlet for outputting goods.
The delivery device 300 is configured to transport the goods from the storage device 200 to the access opening 130 or deliver the goods located at the access opening 130 to the recycling area of the storage device 200. The delivery device 300 is disposed inside the cabinet 100, and in the embodiment, the delivery device 300 includes an article conveying mechanism 211, a bucket 310 and a bucket driving mechanism 320, wherein the article conveying mechanism 211 is disposed in the trunk 210 and is used for conveying the articles in the trunk 210 so as to output the articles from the outlet of the trunk 210. In the front-rear direction, the bucket 310 and the bucket driving mechanism 320 are located between the cabinet door 120 and the cargo channel 210, an inlet is provided at one end of the bucket 310 close to the cargo channel 210, and an outlet is provided at one end of the bucket 310 close to the cabinet door 120. The bucket driving mechanism 320 includes a horizontal driving mechanism 321 and a vertical driving mechanism 322, the horizontal driving mechanism 321 can drive the bucket 310 to move in the left-right direction, and the vertical driving mechanism 322 can drive the bucket 310 to move in the up-down direction, so that the bucket driving mechanism 320 can drive the bucket 310 to move in the up-down direction and/or the left-right direction, so that the inlet of the bucket 310 is opposite to the outlet of any one of the lanes 210, or the outlet of the bucket 310 is opposite to the goods taking port 130. When the entrance of the bucket 310 is opposite to the exit of one lane 210, the goods in the lane 210 can be sent out from the exit of the lane 210 and enter the inside of the bucket 310 via the entrance of the bucket 310; when the exit of the bucket 310 is opposite the access opening 130, the user can access the items within the bucket 310 via the access opening 130.
Fig. 5 is a schematic structural diagram of a bucket of an automatic vending machine according to an embodiment of the present invention, and as shown in the figure, the bucket 310 of this embodiment includes a frame 311, a receiving bin 312 and a receiving bin driving mechanism 313 (not shown in fig. 5), the receiving bin 312 and the receiving bin driving mechanism 313 are in transmission connection, the receiving bin 312 has an entering position and a discharging position, and the receiving bin 312 can rotate around a rotating shaft 314 relative to the frame 311 to reach the entering position and the discharging position under the driving of the receiving bin driving mechanism 313. The receiving bin 312 has an opening 312a, when the receiving bin 312 is located at the loading position, the opening 312a faces upwards, and the receiving bin 312 can receive the goods output by the goods passage 210; when the receiving compartment 312 is in the shipping position, the opening 312a faces the access opening 130, and the user can access the items in the receiving compartment 312 through the opening 312a of the receiving compartment 312.
It should be understood that in other embodiments of the present invention, the delivery device 300 may include only the item conveying mechanism 211 for conveying the items contained in the lane 210, in which case the receiving bay 312 is disposed at the access opening 130, the item conveying mechanism 211 conveys the items within the lane 210 toward the exit of the lane 210, and the items drop directly from the exit output of the lane 210 into the underlying receiving bay 312.
Further, the storage device 200 also includes a recycling region for receiving the goods to be recycled. In this embodiment, the recycling area includes the recycling bin 220, as shown in fig. 3, the recycling bin 220 is located between the cargo channel 210 and the cabinet door 120 along the front-back direction, and along the up-down direction, the recycling bin 220 is located below the cargo bucket 310, an opening is disposed above the recycling bin 220, and the cargo receiving bin 312 of the cargo bucket 310 further has a discharging position where the opening faces downward, wherein when the cargo bucket 310 is located right above the recycling bin 220 and the cargo receiving bin 312 rotates to the discharging position, the cargo in the cargo receiving bin 312 may fall into the recycling bin 220 to complete cargo recycling. In other embodiments of the present invention, the recycling area may be disposed in parallel with the cargo way 210, and the cargo bucket 310 is disposed with a recycling mechanism, which is configured to transport the cargo in the cargo bucket 310 to the recycling area to complete the recycling of the cargo.
The detection device 400 includes a first detection mechanism 410, and the first detection mechanism 410 is configured to detect whether the goods in the bucket 310 are removed. First detection mechanism 410 can be including setting up the pressure sensor in goods fill 310, photoelectric sensor or mechanical type sensor, when there is the goods in goods fill 310, first detection mechanism 410's sensor output first signal, when there is not the goods in goods fill 310, first detection mechanism 410's sensor output second signal, signal according to first detection mechanism 410's sensor output, can detect the goods in goods fill 310 and take away, first detection mechanism 410 can also be including setting up the camera in goods fill 310, the image of shooing through the camera can judge that the goods in goods fill 310 are taken away.
Further, the detection device 400 further includes a second detection mechanism 420, the second detection mechanism 420 is configured to capture an image of a place in front of the vending machine 010, the second detection mechanism 420 includes at least one camera disposed outside the cabinet 100, and whether a user is located in the place in front of the vending machine 010 can be determined by analyzing and processing the image captured by the camera. As shown in fig. 1 to 3, in the present embodiment, the second detection mechanism 420 includes a first camera 421 and a second camera 422 disposed outside the cabinet 100, and the first camera 421 and the second camera 422 are respectively disposed on two sides of the top end of the cabinet 100.
The human-computer interaction device 500 is configured to complete information interaction between a user and the vending machine 010, as shown in fig. 1 and fig. 2, in this embodiment, the human-computer interaction device 500 includes a display screen 510, and the display screen 510 is disposed on the cabinet door 120 and is used for displaying operation information to the user; further, the display screen 510 is a touch display screen, and the touch display screen receives operation information input by a user through actions such as clicking, pressing and the like. Further, the human-computer interaction device 500 further includes a prompting device 520, the prompting device 520 is configured to output prompting information to the user, as shown in fig. 1 and fig. 2, in this embodiment, the prompting device 520 includes a plurality of indicator lights, the plurality of indicator lights are disposed around the goods taking port 130, and the prompting information is output to the user by emitting light with a set color; further, the display screen 510 may output a prompt message to the user by displaying a set picture or text.
The storage means 600 is arranged to store control programs of the vending machine 010 and data and variables generated during the operation of the programs. For example, the storage device 600 is configured to store a first preset time T1 and a second preset time T2, wherein the first preset time T1 is used for determining the time when the first prompt message is issued after the gate 141 opens the access opening 130, and the second preset time T2 is used for determining the time when the gate 141 closes the access opening 130 after the first prompt message is issued.
The control device 700 is electrically connected with the storage device 200, the delivery device 300, the detection device 400, the human-computer interaction device 500 and the storage device 600, and the control device 700 is configured to control the storage device 200, the delivery device 300, the detection device 400, the human-computer interaction device 500 and the storage device 600 of the vending machine 010 to work. For example, the control device 700 is configured to obtain a purchase instruction and a payment instruction input by the user through the human-computer interaction device 500, determine a target lane 210 containing an item (i.e., an item to be sold) to be purchased by the user according to the purchase instruction when it is determined that the user payment is successful, then control the bucket driving mechanism 320 to drive the bucket 310 to the target lane 210, control the item conveying mechanism 211 in the target lane 210 to convey the item to be sold from the target lane 210 to the bucket 310, and control the bucket driving mechanism 320 to drive the bucket 310 to the goods taking port 130; the control device 700 is further configured to control the gate 141 to open the pick-up port 130 and start a first timing when the goods for sale is conveyed to the pick-up port 130, then detect whether the goods for sale in the bucket 310 are taken away according to the signal output by the first detection mechanism 410, and control the human-computer interaction device 500 to send out a first prompt message when the timing time of the first timing reaches a first preset time T1 and the goods for sale in the bucket 310 are not taken away.
Fig. 6 is a flowchart of a forgetting to pick up goods prompting method according to an embodiment of the present invention, which is applicable to the vending machine according to the embodiment of the present invention, and is preferably executed by the control device 700 of the vending machine 010 shown in fig. 4. As shown, the method includes steps S210 to S230.
In step S210, when the goods for sale is delivered to the goods taking port, the goods taking port is opened.
Taking the vending machine 010 of the embodiment of the invention as an example, the touch display screen of the human-computer interaction device 500 receives a purchase instruction and a payment instruction input by a user, the control device 700 determines an item to be purchased by the user, that is, an item to be sold, according to the purchase instruction, determines whether the user completes payment of the item to be sold according to the payment instruction, and when it is determined that the user completes payment of the item to be sold, the control device 700 controls the bucket driving mechanism 320 to drive the bucket 310 to the target lane 210 containing the item to be sold, and controls the item conveying mechanism 211 in the target lane 210 to deliver the item to be sold into the bucket 310. After the goods for sale are loaded into the bucket 310, the control device 700 controls the bucket driving mechanism 320 to drive the bucket 310 to the access opening 130, and controls the gate driving assembly 142 to drive the gate 141 to move from the first position to the second position, so that the gate 141 opens the access opening 130, and the user can take the goods for sale in the bucket 310 through the access opening 130. Further, when the receiving compartment 312 is disposed in the bucket 310, the receiving compartment 312 is located at the loading position when the bucket 310 receives the goods for sale sent from the target channel 210, and after the gate 141 opens the access opening 130, the receiving compartment driving mechanism 313 drives the receiving compartment 312 to rotate from the loading position to the unloading position, so that the user can take out the goods for sale in the receiving compartment 312 through the access opening 130 and the opening 312a of the receiving compartment 312. In other embodiments of the present invention, the goods to be sold may be delivered from the trunk 210 to the pick-up port 130 in such a manner that the goods to be sold directly drop into the receiving bin 312 provided at the pick-up port 130 after the goods to be sold are delivered from the outlet of the trunk 210.
In the present embodiment, the control device 700 controls the gate 141 to start a first timer when the access port 130 is opened, and the first timer is used to record the time elapsed since the gate 141 opened the access port 130.
Step S220, judging whether the goods to be sold are taken away within the first preset time from the moment when the goods taking port is opened.
Taking the vending machine 010 of the embodiment of the present invention as an example, when the first timed counted time reaches the first preset time T1, that is, when the elapsed time from the moment when the gate 141 opens the pick-up port 130 reaches the first preset time T1, it is detected whether the goods for sale in the bucket 310 are taken away. Specifically, the control device 700 detects whether the goods for sale in the bucket 310 are taken away according to the signal output by the first detection mechanism 410. In an alternative embodiment, the first detection mechanism 410 includes a pressure sensor, a photoelectric sensor or a mechanical sensor disposed in the bucket 310, when there is an article in the bucket 310, the sensor of the first detection mechanism 410 outputs a first signal, when there is no article in the bucket 310, the sensor of the first detection mechanism 410 outputs a second signal, the control device 700 receives the signal output by the sensor of the first detection mechanism 410 and determines whether the article in the bucket 310 is removed according to the signal, and specifically, when the control device 700 detects that the signal output by the sensor of the first detection mechanism 410 is changed from the first signal to the second signal, it determines that the article in the bucket 310 is removed; in another alternative embodiment, the first detection mechanism 410 includes a camera disposed in the bucket 310, and the control device 700 controls the image of the bucket 310 captured by the camera and determines whether the goods in the bucket 310 are taken away according to the image captured by the camera.
It should be noted that, after the first timer is started, the control device 700 continuously detects whether the goods for sale in the bucket 310 are removed until the goods for sale in the bucket 310 are detected to be removed.
Step S230, when the goods to be sold are not taken within the first preset time from the moment when the goods taking port is opened, outputting first prompt information.
Taking the vending machine 010 of the embodiment of the invention as an example, when the first timed timing time reaches the first preset time T1, that is, when the elapsed time from the moment when the gate 141 opens the goods-taking port 130 reaches the first preset time T1, if it is detected that the goods to be sold are not taken away, the control device 700 controls the human-computer interaction device 500 to send out the first prompt message to prompt the user to take away the goods to be sold as soon as possible. For example, the control device 700 controls the display screen 510 of the human-computer interaction device 500 to display a set picture or text to send out a first prompt message; for another example, the human-computer interaction device 500 includes a prompt 520, and the control device 700 controls the prompt 520 to send out a first prompt message, wherein when the prompt 520 includes a plurality of indicator lamps disposed around the goods access 130, the control device 700 controls the indicator lamps to send out light with a set color to output the first prompt message to the user, and when the prompt 520 includes an audio device such as a buzzer or a voice player, the control device 700 controls the audio device to send out a set sound to output the first prompt message to the user. In the present embodiment, the pickup port 130 is closed immediately if it is detected that the goods for sale is removed before the time elapsed from the moment the gate 141 opens the pickup port 130 reaches the first preset time T1.
In other embodiments provided by the present invention, the first prompt message may be output by first closing the access port 130 and then opening the access port 130. Taking the vending machine 010 of the present embodiment as an example, the control device 700 controls the gate mechanism 140 to send the first prompt message, specifically, the control device 700 first controls the gate driving component 142 to drive the gate 141 to close the goods taking opening 130, and then controls the gate driving component 142 to drive the gate 141 to open the goods taking opening 130 after a preset time interval. The action of closing the goods taking port 130 and opening the goods taking port 130 is sequentially executed by controlling the gate 141, and the user observes the goods taking port 130 by using the sound generated when the gate 141 is closed and opened and the movement of the gate 141, so that the user is found that goods to be sold are not taken away, and the effect of reminding the user of taking the goods is played. Further, when the bucket 310 includes the receiving compartment 312, before the control device 700 controls the gate 141 to close the access opening 130, the receiving compartment driving mechanism 313 is first controlled to drive the receiving compartment 312 to rotate from the delivery position to the loading position, so that the receiving compartment 312 does not interfere with the movement of the gate 141, and after the control device 700 controls the gate 141 to open the access opening 130, the receiving compartment driving mechanism 313 is controlled to drive the receiving compartment 312 to rotate from the loading position to the delivery position, so that a user can take out an article for sale in the receiving compartment 312 through the access opening 130 and the opening 312a of the receiving compartment 312.
In the reminding method of forgotten goods taking provided by the embodiment, when goods to be sold are sent to the goods taking opening, the goods taking opening is opened, whether the goods to be sold are taken away or not is judged within a first preset time from the moment that the goods taking opening is opened, and when the goods to be sold are not taken away, first reminding information is output when the first preset time from the moment that the goods taking opening is opened is judged. Through the reminding method of getting goods left of this embodiment, because can get the goods mouth and be opened first preset time and the user sends first prompt message when not takingaway the goods of waiting to sell, consequently, can send prompt message in order to remind the user to takingaway the goods of waiting to sell as soon as possible when the user forgets to get goods, effectively alleviated the problem that the user can not in time take out the goods that have accomplished the payment that exists in the automatic vending machine of correlation technique, the loss of user has been avoided, user's experience degree has been improved.
Fig. 7 is a flowchart of another forgetting to pick up goods prompting method according to an embodiment of the present invention, which can be used as a preferred implementation manner of the embodiment shown in fig. 6, and as shown in the figure, the method includes steps S310 to S340.
In step S310, when the goods for sale is delivered to the goods taking port, the goods taking port is opened.
The specific implementation of this step is a method synchronization step S210.
Step S320, judging whether the goods to be sold are taken away or not within the first preset time from the moment when the goods taking port is opened.
The specific implementation of this step is a method synchronization step S220.
Step S330, when the goods to be sold are not taken away within the first preset time from the moment when the goods taking port is opened, outputting first prompt information.
The specific implementation method of this step is synchronous with step S230.
Step S340, judging whether the goods to be sold are taken away within a second preset time from the moment of outputting the first prompt message.
Taking the vending machine 010 of the embodiment of the present invention as an example, the control device 700 controls the human-computer interaction device 500 or the gate mechanism 140 to start a second timing when sending the first prompt message, where the second timing is used to record the time elapsed since the time when sending the first prompt message; and, the control device 700 determines whether the goods for sale are taken away within a second preset time from the time when the human-machine interaction device 500 or the gate mechanism 140 outputs the first prompt message.
And step S350, closing the goods taking port when the goods to be sold are not taken away within the second preset time from the moment when the first prompt message is output.
Taking the vending machine 010 of the embodiment of the present invention as an example, when the second timed timing time reaches the second preset time T2, that is, when the elapsed time from the time when the first prompt message is issued reaches the first preset time T2, if it is detected that the goods for sale are not taken away, the control device 700 controls the gate 141 to close the goods taking port 130, specifically, the control device 700 controls the gate driving component 142 to drive the gate 141 to move from the second position to the first position, so that the gate 141 closes the goods taking port 130. Further, when the bucket 310 includes the receiving compartment 312, the control device 700 first controls the receiving compartment driving mechanism 313 to drive the receiving compartment 312 to rotate from the delivery position to the loading position before the gate 141 is controlled to close the access opening 130, so that the receiving compartment 312 does not interfere with the movement of the gate 141. In this embodiment, the pick port 130 is closed immediately if it is detected that the goods for sale is removed before the time elapsed since the first prompt message was issued reaches the first preset time T2.
In the reminding method of forgotten goods taking provided by this embodiment, the second timing is started when the first prompting information is sent, and when the timing time of the second timing reaches the second preset time and the goods to be sold are not taken away yet, the goods taking port is closed. Through the reminding method of forgetting to take goods in the embodiment, the goods taking port can be closed when the elapsed time from the moment when the first prompt information is sent reaches the second preset time and the user still does not take the goods to be sold, so that the goods to be sold can be prevented from being lost because the goods to be sold are not taken away all the time.
Further, as shown in fig. 7, the forgetting to pick up goods prompting method further includes step S360, step S370 and step S380.
Step S360, it is determined whether the user who purchased the goods for sale has left.
Taking the vending machine 010 of the embodiment of the present invention as an example, after the gate 141 closes the goods taking port 130, the control device 700 controls the second detecting mechanism 420 to shoot an image of a place in front of the vending machine 010 to obtain a first image, and performs analysis processing on the first image, determines whether a user purchasing goods to be sold has left the place in front of the vending machine 010, that is, determines whether the user has left the place, when it is determined that the user has left the place, step S370 is executed, and when it is determined that the user has not left the place, step S380 is executed.
Preferably, the control device 700 controls the second detecting mechanism 420 to capture an image of a place in front of the vending machine 010 to obtain a second image when receiving the payment instruction, and when the control device 700 determines that there is a user in the place in front of the vending machine 010 according to the first image, compares the first image with the second image to determine whether the user in the place in front of the vending machine 010 is a user who performs goods payment, thereby determining whether the user who purchases goods for sale has left.
In step S370, the goods for sale are transported to a preset area.
Taking the vending machine 010 of the embodiment of the present invention as an example, the preset area is a recycling area. When it is determined that the goods to be sold are not taken away and the user purchasing the goods to be sold leaves, the control device 700 retrieves the goods to be sold to the retrieval area, specifically, the control device 700 controls the bucket driving mechanism 320 to drive the bucket 310 to the upper side of the retrieval box 220, and controls the receiving bin driving mechanism 313 to drive the receiving bin 312 to rotate from the loading position to the unloading position, so that the goods to be sold in the receiving bin 312 fall into the retrieval box 220 to complete the goods retrieval. In other embodiments of the present invention, the recycling area may be arranged in parallel with the cargo way 210, the hopper 310 is provided with a recycling mechanism, and the control device 700 controls the hopper driving mechanism 320 to drive the hopper 310 to a position opposite to the recycling area, and controls the recycling mechanism to transport the goods in the hopper 310 to the recycling area to complete the recycling of the goods.
By transporting the goods to be sold to the preset area when the user purchasing the goods to be sold leaves, when the user leaving returns to ask for the goods to be paid, the maintenance personnel can take out the goods to be sold in the preset area and deliver the goods to the user, the loss of the user can be further avoided, and meanwhile, disputes between the user and a merchant can be avoided.
And step S380, displaying an input entry of the goods taking opening command to the user.
Taking the vending machine 010 of the embodiment of the invention as an example, when it is determined that the goods to be sold are not taken away and the user purchasing the goods to be sold does not leave, the control device 700 controls the human-computer interaction device 500 to display the input entry of the goods taking opening command, so that the user can open the goods taking opening and take the goods to be sold by inputting the goods taking opening command. For example, the control device 700 controls the touch display screen 510 of the human-computer interaction device 500 to display a button for opening the access port, the user can input an access port opening command by clicking the button, and when the access port opening command input by the user is received, the control device 700 controls the gate 141 to open the access port 130.
Through the input entry of keeping in the goods for sale and outputting manual gate opening order when the user who buys the goods for sale does not leave, can make the user open through the manual gate opening order of input and get the goods mouth and take away the goods for sale, further avoided user's loss.
In summary, according to the reminding method of forgotten goods taking in the embodiment of the present invention, since the first reminding information can be sent to the user when the user still does not take the goods to be sold within the first preset time after the goods taking port is opened, the reminding information can be sent to the user when the user forgets to take the goods to be sold to remind the user to take the goods to be sold as soon as possible, so that the problem that the user cannot take the goods which have been paid out in time in the related art vending machine is effectively solved, the loss of the user is avoided, and the experience of the user is improved.
The vending machine provided by the embodiment of the invention is used for realizing the forgotten goods taking prompting method, and therefore, the vending machine also has the beneficial effects.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. The utility model provides a forget and get goods suggestion method, is applied to automatic vending machine, automatic vending machine include the rack, set up in the mouth of getting goods of rack and set up in the inside storing device of rack, storing device is set up to hold goods, its characterized in that, forget and get goods suggestion method and include:
when goods for sale are sent to the goods taking port, the goods taking port is opened;
judging whether the goods to be sold are taken away or not within a first preset time from the moment when the goods taking opening is opened;
and outputting first prompt information when the goods to be sold are not taken away within first preset time from the moment when the goods taking opening is opened.
2. The forgetting to pick up prompt method according to claim 1, wherein the forgetting to pick up prompt method further comprises:
judging whether the goods to be sold are taken away within a second preset time from the moment of outputting the first prompt message;
and closing the goods taking port when the goods to be sold are not taken away within second preset time from the moment when the first prompt message is output.
3. The forgetting to pick up prompt method according to claim 2, wherein the forgetting to pick up prompt method further comprises:
judging whether the user purchasing the goods for sale leaves;
and when the user purchasing the goods for sale is judged to leave, transporting the goods for sale to a preset area.
4. The forgetting to pick up prompt method according to claim 2, wherein the forgetting to pick up prompt method further comprises:
judging whether the user purchasing the goods for sale leaves;
and when the user purchasing the goods for sale is judged not to leave, displaying an input entry of a goods taking opening command to the user.
5. The forgetting to pick up prompt method according to any one of claims 1-4, wherein the outputting the first prompt information comprises:
closing the goods taking port and then opening the goods taking port; or, controlling an audio device of the vending machine to make a setting sound; or, controlling a display screen of the vending machine to display set pictures or characters; or, the indicator lamp arranged at the goods taking opening is controlled to emit light.
6. The utility model provides an automatic vending machine, automatic vending machine include rack, controlling means, set up in get the goods mouth of rack and set up in the inside storing device of rack and delivery device, the storing device is set up to holding goods, delivery device is set up to transporting goods, its characterized in that, get goods mouth department and be provided with and be used for opening or close get the gate of goods mouth, controlling means is used for:
when goods to be sold are sent to the goods taking opening, the gate is controlled to open the goods taking opening, whether the goods to be sold are taken away or not is judged in first preset time from the moment when the goods taking opening is opened, and when the goods to be sold are judged in the first preset time from the moment when the goods taking opening is opened and are not taken away, first prompt information is output.
7. The vending machine of claim 6, wherein the control device is further configured to:
and judging whether the goods to be sold are taken away within second preset time from the moment when the first prompt message is output, and controlling the gate to close the goods taking port when the goods to be sold are not taken away within the second preset time from the moment when the first prompt message is output.
8. The vending machine of claim 7, wherein the control device is further configured to:
and judging whether the user purchasing the goods to be sold leaves or not, and controlling the delivery device to convey the goods to be sold to a preset area when the user purchasing the goods to be sold leaves.
9. The vending machine of claim 7, wherein the control device is further configured to:
and judging whether the user purchasing the goods to be sold leaves or not, and displaying an input entry of a goods taking opening command to the user when the user purchasing the goods to be sold does not leave.
10. Vending machine according to any one of claims 6-9, characterized in that,
the control device controls the gate to close the goods taking port and then controls the gate to open the goods taking port to output first prompt information;
or, the vending machine further comprises an audio device, and the control device outputs first prompt information by controlling the audio device to emit set sound;
or the vending machine further comprises a display screen, and the control device controls the display screen to display set pictures or characters and output first prompt information;
or, get goods department and still be provided with the pilot lamp, controlling means is through control the luminous first prompt message of output of pilot lamp.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810968029.7A CN110858431A (en) | 2018-08-23 | 2018-08-23 | Reminding method for forgetting to take goods and automatic vending machine |
| PCT/CN2019/101737 WO2020038392A1 (en) | 2018-08-23 | 2019-08-21 | Method for prompting pick up of forgotten item, vending machine, electronic device and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810968029.7A CN110858431A (en) | 2018-08-23 | 2018-08-23 | Reminding method for forgetting to take goods and automatic vending machine |
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| CN110858431A true CN110858431A (en) | 2020-03-03 |
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| CN201810968029.7A Pending CN110858431A (en) | 2018-08-23 | 2018-08-23 | Reminding method for forgetting to take goods and automatic vending machine |
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| CN (1) | CN110858431A (en) |
| WO (1) | WO2020038392A1 (en) |
Cited By (1)
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| CN112634517A (en) * | 2020-12-14 | 2021-04-09 | 东方通信股份有限公司 | Label intelligent issuing and recycling equipment |
Families Citing this family (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN111832420B (en) * | 2020-06-17 | 2023-08-29 | 达闼机器人股份有限公司 | Article processing method, device, medium and vending machine |
| CN112562214A (en) * | 2020-11-27 | 2021-03-26 | 浪潮金融信息技术有限公司 | Medium forgetting prompting device and method suitable for self-service terminal |
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| WO2020038392A1 (en) | 2020-02-27 |
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