CN110852716A - Property operation management method - Google Patents
Property operation management method Download PDFInfo
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- CN110852716A CN110852716A CN201911090723.4A CN201911090723A CN110852716A CN 110852716 A CN110852716 A CN 110852716A CN 201911090723 A CN201911090723 A CN 201911090723A CN 110852716 A CN110852716 A CN 110852716A
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- 238000007726 management method Methods 0.000 title claims abstract description 41
- 238000000034 method Methods 0.000 claims abstract description 5
- 238000011156 evaluation Methods 0.000 claims description 7
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- 239000002994 raw material Substances 0.000 claims description 2
- 238000004891 communication Methods 0.000 description 3
- 238000004140 cleaning Methods 0.000 description 2
- 238000002955 isolation Methods 0.000 description 2
- 238000012423 maintenance Methods 0.000 description 2
- 238000012544 monitoring process Methods 0.000 description 2
- 241000251468 Actinopterygii Species 0.000 description 1
- 241001465754 Metazoa Species 0.000 description 1
- 230000004888 barrier function Effects 0.000 description 1
- -1 butt-joint door bell Substances 0.000 description 1
- 238000005034 decoration Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000005611 electricity Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 239000000463 material Substances 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 239000013307 optical fiber Substances 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
- 239000000779 smoke Substances 0.000 description 1
- 239000007921 spray Substances 0.000 description 1
- 239000002699 waste material Substances 0.000 description 1
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/16—Real estate
- G06Q50/163—Real estate management
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Abstract
The application discloses a property operation management method, which comprises the following steps: establishing a database in a server, wherein the database comprises an operation mode, an operation address, an operation object, an operation standard and an operator; the method comprises the steps that a server obtains a job instruction sent by a user client, wherein the job instruction comprises a job mode, a job address and a job object; the server matches the operation standard and the operator according to the operation mode in the operation instruction, generates an operation sheet and sends the operation sheet to the corresponding operator client; the server acquires the work result sent by the corresponding operator client; and the server compares the work result with the work standard in the corresponding work order, judges whether the work result is qualified or not, and counts and/or sends the judgment result to the user client. Whether the property operation meets the standard or not can be automatically judged according to the set standard, and managers or owners can check the service completion condition through the system and put forward suggestions through the system so as to solve the problem that the property operation management which cannot be solved by manual management or patrol system meets the service standard or not.
Description
Technical Field
The invention relates to a property management method, in particular to a management system which can judge whether property operation meets the standard or not and is used for user supervision.
Background
In recent years, with the improvement of the living standard of people, people have made higher demands on the quality of houses, and along with the improvement of the living standard, people have made higher demands on the property management and the service level of residential communities. On the other hand, modern computer, network and communication technologies are rapidly developed and have been fully integrated into people's daily lives.
However, many of the cells lack the modern property management means and are still in the stages of manpower management and manual processing, and even if computers are used, the cells are only used as a data list editing and storing tool in isolation. The content and the flow of the existing property management are lack of standardization, the management means are lack of standardization, the information can not be shared, the operation decision is slow, the information is not released timely, the accuracy is low, and the property management company and the user are lack of effective communication. The traditional property management mode not only causes the waste of manpower and material resources, but also often causes the property loss of users.
Disclosure of Invention
It is an object of the present invention to provide a property management method that solves one or more of the above mentioned problems of the prior art.
According to an aspect of the present invention, there is provided a property management method including:
establishing a database in a server, wherein the database comprises an operation mode, an operation address, an operation object, an operation standard and an operator;
the method comprises the steps that a server obtains a job instruction sent by a user client, wherein the job instruction comprises a job mode, a job address and a job object;
the server matches the operation standard and the operator according to the operation mode in the operation instruction, generates an operation sheet and sends the operation sheet to the corresponding operator client;
the server acquires the work result sent by the corresponding operator client;
and the server compares the work result with the work standard in the corresponding work order, judges whether the work result is qualified or not, and counts and/or sends the judgment result to the user client.
The invention can automatically judge whether the property operation meets the standard according to the set standard, and managers or owners can check the operation completion condition through the server, so as to solve the problem that the property operation management can not meet the service standard by manual management or patrol system.
In some embodiments: the operating criteria include a base operating frequency; the work product includes a work frequency.
In some embodiments: the operation step of comparison is to compare the operation frequency in the operation result with the basic operation frequency in the operation standard, and when the operation frequency in the operation result is greater than or equal to the basic operation frequency in the operation standard, the operation result is judged to be qualified, otherwise, the operation result is judged to be unqualified.
In some embodiments: the operation standard comprises a basic operation time length; the work product includes a work duration.
In some embodiments: the operation step of comparison is that the operation duration in the operation result is compared with the basic operation duration in the operation standard, and when the operation duration in the operation result is greater than or equal to the basic operation duration in the operation standard, the operation result is judged to be qualified, otherwise, the operation result is judged to be unqualified.
In some embodiments: the operation instruction further comprises operation time, and the server generates an operation prompt according to the operation time and sends the operation prompt to the operator client.
In some embodiments: the user client comprises an owner client or a property personnel client.
In some embodiments: the work result also comprises a live photo before the work and a live photo after the work is finished corresponding to the work address in the work sheet.
In some embodiments: comprises the steps of (a) preparing a mixture of a plurality of raw materials,
setting a two-dimensional code at the operation address;
the operator client side scans the two-dimensional code and uploads the operation result corresponding to the operation address to the server;
and scanning the two-dimensional code by the user client to obtain the job result corresponding to the job address, the job order corresponding to the job result and the judgment result from the server.
In some embodiments: and the user client scans the two-dimensional code to upload the result evaluation of the work result of the corresponding address to the server.
Drawings
FIG. 1 is a schematic flow diagram of a property management method of the present invention;
fig. 2 is a flowchart illustrating another embodiment of a property management method according to the present invention.
Detailed Description
The present invention will be described in further detail with reference to the following description of the drawings.
As shown in fig. 1 and 2, a property job management method includes:
establishing a database in a server, wherein the database comprises an operation mode, an operation address, an operation object, an operation standard and an operator;
the method comprises the steps that a server obtains a job instruction sent by a user client, wherein the job instruction comprises a job mode, a job address and a job object;
the server matches the operation standard and the operator according to the operation mode in the operation instruction, generates an operation sheet and sends the operation sheet to the corresponding operator client;
the server acquires the work result sent by the corresponding operator client;
and the server compares the work result with the work standard in the corresponding work order, judges whether the work result is qualified or not, and counts and/or sends the judgment result to the user client.
The operation mode can comprise: sanitation, order security, beautification and greening, engineering maintenance and other property operations.
The operators can be divided into: sanitation workers, order security workers, beautification and greening workers, engineering maintenance workers and other property operating personnel.
The job criteria may be derived from provincial or municipal property management service criteria, or the enterprise may modify the criteria to form enterprise property management service criteria based thereon. Specifically, as shown in fig. 2, the province or city property management service standard is stored in the database, and the user client acquires the province or city property management service standard from the server, modifies and stores the province or city property management service standard to form an enterprise property management service standard, which covers the previous province or city property management service standard as an operation standard.
The job address can be divided into a job area and a job site.
A working area: whether division is needed or not is determined according to the size of the cell scale and the working range of personnel, the division into areas can be avoided when the size is small, a plurality of areas can be divided when the size is large, and the divided areas can cover the whole range of the cell.
The job site may include: building number, unit, floor, underground warehouse, airspace, outside of the district, toilet, power distribution room, pump room, elevator machine room, office, warehouse, monitoring room, shop, entrance guard room, affiliated room, etc.
The job object may include:
① buildings, such as floor, roof, corridor, staircase, entrance hall, external wall, indoor top, door and window, steps, and outdoor decoration;
② traffic including parking space, road (sidewalk), isolation facility, sign mark, anti-collision and deceleration safety facility, and entrance guard barrier;
③ public facilities including elevator, lighting lamp, drainage channel, cabinet, chair, body-building equipment, water, electricity and gas pipeline, weak-current optical fiber, butt-joint door bell, and garbage box;
④ fire safety including hydrant (case), fire pump, spray nozzle, smoke detector, monitoring facility, communication system, ⑤ greening trees, shrubs, lawns, and trees;
⑥ landscape including potted landscape, sculpture, lake and pond, and ornamental animal (fish).
The operating criteria include a base operating frequency; the work product includes a work frequency.
The operation step of comparison is to compare the operation frequency in the operation result with the basic operation frequency in the operation standard, and when the operation frequency in the operation result is greater than or equal to the basic operation frequency in the operation standard, the operation result is judged to be qualified, otherwise, the operation result is judged to be unqualified.
The operation standard comprises a basic operation time length; the work product includes a work duration.
The operation step of comparison is that the operation duration in the operation result is compared with the basic operation duration in the operation standard, and when the operation duration in the operation result is greater than or equal to the basic operation duration in the operation standard, the operation result is judged to be qualified, otherwise, the operation result is judged to be unqualified.
The operation instruction further comprises operation time, and the server generates an operation prompt according to the operation time and sends the operation prompt to the operator client.
The user client comprises an owner client or a property personnel client.
The work result also comprises a live photo before the work and a live photo after the work is finished corresponding to the work address in the work sheet. Thus, the system can be viewed by owners and property personnel to determine the effect of job completion. The method can prevent the situation of the completion of the operation from being misunderstood if the cleaning is finished and the cleaning becomes dirty.
Setting a two-dimensional code at the operation address;
the operator client side scans the two-dimensional code and uploads the operation result corresponding to the operation address to the server;
and scanning the two-dimensional code by the user client to obtain the job result corresponding to the job address, the job order corresponding to the job result and the judgment result from the server.
And the user client scans the two-dimensional code to upload the result evaluation of the work result of the corresponding address to the server.
The result evaluation can be character evaluation, picture evaluation or image-text combination evaluation.
In summary, the present invention is directed to the disadvantages of the existing property management, automatically generate a job ticket according to the property service job standard, distribute the generated job ticket to the operator, record the job completion time and place of the managed object, and automatically determine whether the standard is met according to the standard, so that the property operator or the owner can check the service completion condition through the server and provide an opinion through the server, thereby solving the problem that the manual management or the patrol system cannot solve whether the property management meets the service standard.
The above is only one embodiment of the present invention, and it should be noted that, for those skilled in the art, several similar modifications and improvements can be made without departing from the inventive concept of the present invention, and these should also be considered as within the protection scope of the present invention.
Claims (10)
1. The property management method is characterized by comprising the following steps:
establishing a database in a server, wherein the database comprises an operation mode, an operation address, an operation object, an operation standard and an operator;
the method comprises the steps that a server obtains a job instruction sent by a user client, wherein the job instruction comprises a job mode, a job address and a job object;
the server matches the operation standard and the operator according to the operation mode in the operation instruction, generates an operation sheet and sends the operation sheet to the corresponding operator client;
the server acquires the work result sent by the corresponding operator client;
and the server compares the work result with the work standard in the corresponding work order, judges whether the work result is qualified or not, and counts and/or sends the judgment result to the user client.
2. The property job management method according to claim 1, characterized in that: the operating criteria includes a base operating frequency; the work product includes a work frequency.
3. The property job management method according to claim 2, characterized in that: and the operation step of comparison is to compare the operation frequency in the operation result with the basic operation frequency in the operation standard, and when the operation frequency in the operation result is greater than or equal to the basic operation frequency in the operation standard, the operation result is judged to be qualified, otherwise, the operation result is judged to be unqualified.
4. The property job management method according to claim 1, characterized in that: the operation standard comprises a basic operation duration; the work product includes a work duration.
5. The property job management method according to claim 4, wherein: and the operation step of comparison is to compare the operation duration in the operation result with the basic operation duration in the operation standard, and when the operation duration in the operation result is greater than or equal to the basic operation duration in the operation standard, the operation result is judged to be qualified, otherwise, the operation result is judged to be unqualified.
6. The property job management method according to claim 1, characterized in that: the operation instruction further comprises operation time, and the server generates an operation prompt according to the operation time and sends the operation prompt to the operator client.
7. The property job management method according to claim 1, characterized in that: the user client comprises an owner client or a property personnel client.
8. The property job management method according to claim 1, characterized in that: the work result also comprises a live photo of the work address in the corresponding work sheet before the work and a live photo after the work is finished.
9. The property job management method according to claim 1 or 8, characterized in that: comprises the steps of (a) preparing a mixture of a plurality of raw materials,
setting a two-dimensional code at the operation address;
the operator client side scans the two-dimensional code and uploads the operation result corresponding to the operation address to the server;
and the user client scans the two-dimension code to obtain the job result corresponding to the job address, and the job order and the judgment result corresponding to the job result from the server.
10. The property job management method according to claim 9, wherein: and the user client scans the two-dimension code to upload the result evaluation of the work result of the corresponding address to the server.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911090723.4A CN110852716A (en) | 2019-11-09 | 2019-11-09 | Property operation management method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201911090723.4A CN110852716A (en) | 2019-11-09 | 2019-11-09 | Property operation management method |
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| Publication Number | Publication Date |
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| CN110852716A true CN110852716A (en) | 2020-02-28 |
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| CN201911090723.4A Pending CN110852716A (en) | 2019-11-09 | 2019-11-09 | Property operation management method |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111695812A (en) * | 2020-06-11 | 2020-09-22 | 中航物业管理有限公司 | Standard template management method in property management |
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2019
- 2019-11-09 CN CN201911090723.4A patent/CN110852716A/en active Pending
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| CN108460578A (en) * | 2018-03-19 | 2018-08-28 | 广州耐奇电气科技有限公司 | A kind of property energy management system |
| CN109447855A (en) * | 2018-11-12 | 2019-03-08 | 海南金容家网络科技有限公司 | Processing method and processing device is reported for repairment based on property end in Property Management of residence |
| CN109492781A (en) * | 2018-11-12 | 2019-03-19 | 海南金容家网络科技有限公司 | Wisdom reports processing method and processing device for repairment in a kind of estate management |
| CN109782703A (en) * | 2018-12-13 | 2019-05-21 | 湖南铁路科技职业技术学院 | A kind of railway standardization operation control system based on intelligent glasses |
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Non-Patent Citations (1)
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN111695812A (en) * | 2020-06-11 | 2020-09-22 | 中航物业管理有限公司 | Standard template management method in property management |
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