CN110825601A - On-site storage method and device under abnormal scene of embedded equipment - Google Patents

On-site storage method and device under abnormal scene of embedded equipment Download PDF

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Publication number
CN110825601A
CN110825601A CN201911038079.6A CN201911038079A CN110825601A CN 110825601 A CN110825601 A CN 110825601A CN 201911038079 A CN201911038079 A CN 201911038079A CN 110825601 A CN110825601 A CN 110825601A
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field data
abnormal
field
data
embedded device
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李志彬
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Xiamen Yealink Network Technology Co Ltd
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Xiamen Yealink Network Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466Performance evaluation by tracing or monitoring
    • G06F11/3476Data logging

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  • General Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
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  • General Physics & Mathematics (AREA)
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Abstract

The invention discloses a field preservation method of embedded equipment in an abnormal scene, which comprises the following steps: presetting a triggering condition of an abnormal event and field data required to be collected by each abnormal event according to an application layer; receiving an abnormal event sent by an application layer, and collecting field data of the embedded equipment according to the abnormal event; generating a control instruction according to the field data and sending the control instruction to a file server; receiving a control instruction, and creating a field data folder according to the control instruction and a preset naming rule; and uploading the field data to a field data folder for storage. The field storage method under the abnormal scene of the embedded equipment provided by the embodiment of the invention can effectively store the field data under the abnormal scene of the embedded equipment, and is beneficial to improving the positioning efficiency of abnormal problems.

Description

On-site storage method and device under abnormal scene of embedded equipment
Technical Field
The invention relates to the technical field of data processing, in particular to a field storage method and device under an abnormal scene of embedded equipment.
Background
For embedded equipment, problem positioning in an abnormal scene is always a difficult problem, and data storage in an abnormal scene is a key for solving the problem. Currently, in an embedded device, there are two main storage modes for storing field data (such as log data): 1) stored in a RAM (random access memory) connected to the CPU, and 2) stored under a nonvolatile file system.
The prior art is used for storing field data of the embedded equipment in an abnormal scene, and the following problems exist:
1. in a copy scenario, a short (e.g., tens of seconds) network exception (recoverable) causes a service failure or a process exception, and at this time, a log cannot be saved to a log server through a network; the embedded device has limited memory, and the problem logs are covered and cannot be effectively stored;
2. the positioning of many problems of the IP Phone depends on packet capturing (such as noise problem, black screen caused by key frame loss, etc.), the packet cannot be captured or captured in time, and the abnormal problem cannot be reproduced in subsequent attempts.
Disclosure of Invention
The field storage method under the abnormal scene of the embedded equipment provided by the embodiment of the invention can effectively store the field data under the abnormal scene of the embedded equipment, and is beneficial to improving the positioning efficiency of abnormal problems.
In order to achieve the above object, in one aspect, an embodiment of the present invention provides a field saving method in an abnormal scene of an embedded device, including:
presetting a triggering condition of an abnormal event and field data required to be collected by each abnormal event according to an application layer;
receiving an abnormal event sent by an application layer, and collecting field data of the embedded equipment according to the abnormal event;
generating a control instruction according to the field data and sending the control instruction to a file server;
receiving the control instruction, and creating a field data folder according to the control instruction and a preset naming rule;
and sending the field data to the field data folder for storage.
Further, the field data comprises log data, packet capturing data and local configuration data of the embedded device.
Further, the collecting the field data of the embedded device according to the abnormal event is specifically:
and reading the field data of the current embedded device in a data block mode.
Further, before the step of sending the field data to the field data folder for storage, the method further comprises the steps of: and compressing the field data.
On the other hand, the embodiment of the invention provides a field saving device under an abnormal scene of embedded equipment, which comprises a preset module, an abnormal collecting module, a sending module, a creating module and a storing module, wherein the preset module is used for storing the abnormal collecting module;
the preset module is used for presetting a trigger condition of an abnormal event and field data required to be collected by each abnormal event according to the application layer;
the anomaly collection module is used for receiving an anomaly event sent by an application layer and collecting field data of the embedded equipment according to the anomaly event;
the sending module is used for generating a control instruction according to the field data and sending the control instruction to the file server;
the creation module is used for receiving the control instruction and creating a field data folder according to the control instruction and a preset naming rule;
and the storage module is used for sending the field data to the field data folder for storage.
Further, the field data comprises log data, packet capturing data and local configuration data of the embedded device.
Further, the collecting field data of the embedded device according to the abnormal event specifically includes:
and reading the field data of the current embedded device in a data block mode.
Further, the system also comprises a compression module which is used for compressing the field data collected by the abnormity collection module.
According to the field storage method under the abnormal scene of the embedded device, the triggering condition of the abnormal event and the field data to be acquired can be preset through the application layer, so that the flexibility and the expandability of field protection can be effectively improved; the method has the advantages that the field data of the abnormal event are collected and uploaded only in the abnormal scene, so that the problems of network congestion, equipment performance reduction and the like caused by the fact that the field data are collected all the time in the normal scene can be effectively avoided, and the smoothness of the operation of a network system can be effectively guaranteed; by uploading the collected field data in real time, the field data does not need to be stored in the embedded equipment, so that the memory space utilization rate of the embedded equipment is favorably improved, the comprehensiveness of the acquired field data can be effectively improved, and the positioning efficiency of abnormal problems is favorably improved.
Drawings
Fig. 1 is a schematic flowchart of a field preservation method in an abnormal scene of an embedded device according to an embodiment of the present invention;
fig. 2 is another schematic flow chart of a field preservation method in an abnormal scene of an embedded device according to an embodiment of the present invention;
fig. 3 is a schematic structural diagram of a field saving device in an abnormal scene of an embedded device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Please refer to fig. 1-2:
a first embodiment of the invention.
The embodiment of the invention provides a field preservation method of embedded equipment in an abnormal scene, which is characterized by comprising the following steps:
s1, presetting a trigger condition of an abnormal event according to an application layer and field data required to be collected by each abnormal event;
s2, receiving the abnormal event sent by the application layer, and collecting the field data of the embedded device according to the abnormal event;
s3, generating a control instruction according to the field data and sending the control instruction to the file server;
s4, receiving a control instruction, and creating a field data folder according to the control instruction and a preset naming rule;
and S5, uploading the field data to a field data folder for storage.
In the embodiment of the present invention, the embedded device in the embodiment of the present invention is a VOIP phone. The embodiment of the invention presets the triggering condition of the abnormal event through the application layer, for example, the abnormal event is triggered when the customized packet loss rate exceeds a preset threshold (for example, 30%). The application layer monitors the current packet loss rate in real time, when the packet loss rate exceeds 30%, the triggered abnormal event is a call abnormal event, and the call abnormal event comprises information of call start time, call end time, call duration, call calling and called parties and the like. The abnormity collection module collects the current field data of the VOIP according to the triggered abnormal call event, wherein the current field data comprises current log data, packet capturing data and current stage configuration data. It can be understood that, in the embodiment of the present invention, what kind of field data needs to be selected for storage according to the scene of each abnormal event, for example, when there is a call abnormal event in the VOIP phone, the current packet capturing data of the VOIP phone may be selected for storage, or the current packet capturing data, log data and local configuration data of the VOIP phone may be selected for storage.
After the abnormal event is triggered, the abnormal collection module generates a control instruction according to the collected field data and sends the control instruction to the file server to create the field data folder, wherein the naming rule of the field data folder can be preset to be in an event + date format, for example, the name of the field data folder of the network recovery abnormal event at a certain time is NetworkRecovery-201903121700.
Preferably, in the embodiment of the present invention, the anomaly collection module reads the field data in a data block manner, and sends the read data to the file server to be stored in the field data folder. It can be understood that the embodiment of the present invention can upload the field data while reading the field data, so as to save the local memory space, and can compress the collected field data and upload the compressed field data to the field data folder in the file server for storage when the local memory space allows the field data folder.
It can be understood that after the field data is stored, the problem can be located according to the field data stored in the field data folder, and the reliability and convenience of problem location of the embedded device can be effectively improved.
As a specific implementation manner of the embodiment of the present invention, the field data includes log data, packet capture data, and local configuration data of the embedded device.
In the embodiment of the invention, which field data is required to be selected for storage according to the scene of each abnormal event, for example, when the VOIP has a call abnormal event, the current packet capturing data of the VOIP can be selected for storage, or the current packet capturing data, the log data and the local configuration data of the VOIP can be selected for storage. Preferably, when the call abnormal event is triggered, the abnormal collection module starts real-time packet capturing, uploads packet capturing data to the file server in a data block form, and stops packet capturing after the call quality is recovered or the call is finished.
As a specific implementation manner of the embodiment of the present invention, collecting field data of an embedded device according to an abnormal event specifically includes:
and reading the field data of the current embedded device in a data block mode.
As a specific implementation manner of the embodiment of the present invention, before the step "uploading the field data to the field data folder for storage", the method further includes the steps of: the field data is compressed.
In the embodiment of the invention, the anomaly collection module can upload the collected field data to the file server for storage in a reading and uploading mode, can compress the collected field data under the condition of permission of a local memory space, and uploads the compressed field data to the file server for storage in a file form, so that the field data can be uploaded and stored in real time without being stored in the embedded device, the memory space utilization rate of the embedded device is favorably improved, the comprehensiveness of the acquired field data can be effectively improved, and the positioning efficiency of the anomaly problem is favorably improved.
Fig. 3 is another schematic flow chart of a field saving method in an abnormal scene of an embedded device according to an embodiment of the present invention. According to the embodiment of the invention, the trigger condition of the abnormal event can be preset according to the application layer, such as a network recovery event, the conversation packet loss rate exceeding 30% and the like, and the uploading of the field data can also be triggered manually, wherein the field data is uploaded to the file server through the uploading module and the Ethernet for storage.
The embodiment of the invention has the following beneficial effects:
according to the field storage method under the abnormal scene of the embedded device, the triggering condition of the abnormal event and the field data to be acquired can be preset through the application layer, so that the flexibility and the expandability of field protection can be effectively improved; the method has the advantages that the field data of the abnormal event are collected and uploaded only in the abnormal scene, so that the problems of network congestion, equipment performance reduction and the like caused by the fact that the field data are collected all the time in the normal scene can be effectively avoided, and the smoothness of the operation of a network system can be effectively guaranteed; by uploading the collected field data in real time, the field data does not need to be stored in the embedded equipment, so that the memory space utilization rate of the embedded equipment is favorably improved, the comprehensiveness of the acquired field data can be effectively improved, and the positioning efficiency of abnormal problems is favorably improved.
Please refer to fig. 3:
a second embodiment of the invention.
The embodiment of the invention provides a field saving device for an embedded device in an abnormal scene, which comprises a preset module 101, an abnormal collection module 201, a sending module 301, a creation module 401 and a storage module 501;
the preset module 101 is used for presetting a trigger condition of an abnormal event and field data required to be collected by each abnormal event according to an application layer;
the anomaly collection module 201 is used for receiving an anomaly event sent by an application layer and collecting field data of the embedded device according to the anomaly event;
the sending module 301 is configured to generate a control instruction according to the field data and send the control instruction to the file server;
the creating module 401 is configured to receive a control instruction, and create a field data folder according to the control instruction and a preset naming rule;
the storage module 501 is configured to upload the field data to a field data folder for storage.
In the embodiment of the present invention, the embedded device in the embodiment of the present invention is a VOIP phone. In the embodiment of the present invention, the preset module 101 is used to preset the trigger condition of the abnormal event according to the application layer, for example, the abnormal event is triggered when the customized packet loss rate exceeds a preset threshold (e.g., 30%). The application layer monitors the current packet loss rate in real time, when the packet loss rate exceeds 30%, the triggered abnormal event is a call abnormal event, and the call abnormal event comprises information of call start time, call end time, call duration, call calling and called parties and the like. The anomaly collection module 201 collects current field data of the VOIP phone according to the triggered abnormal call event, including current log data, packet capturing data and current stage configuration data. It is understood that, in the embodiment of the present invention, the storage module 501 may select what field data needs to be stored according to the scenario of each abnormal event, for example, when there is a call abnormal event in the VOIP phone, it may select to store the current packet capturing data of the VOIP phone, or select to store the current packet capturing data, log data, and local configuration data of the VOIP phone.
After an abnormal event is triggered, the abnormal collection module 201 generates a control instruction according to the collected field data and sends the control instruction to the file server, and a field data folder is created according to the creation module 401, wherein a naming rule of the field data folder can be preset to be in an event + date format, for example, a name of the field data folder of the network recovery abnormal event at a certain time is NetworkRecovery-201903121700.
Preferably, in the embodiment of the present invention, the anomaly collection module 201 reads the field data in a data block manner, and sends the read data to the file server to be stored in the field data folder. It can be understood that the embodiment of the present invention can upload the field data while reading the field data, so as to save the local memory space, and can compress the collected field data and upload the compressed field data to the field data folder in the file server for storage when the local memory space allows the field data folder.
It can be understood that after the field data is stored, the problem can be located according to the field data stored in the field data folder, and the reliability and convenience of problem location of the embedded device can be effectively improved.
As a specific implementation manner of the embodiment of the present invention, the field data includes log data, packet capture data, and local configuration data of the embedded device.
In the embodiment of the invention, which field data is required to be selected for storage according to the scene of each abnormal event, for example, when the VOIP has a call abnormal event, the current packet capturing data of the VOIP can be selected for storage, or the current packet capturing data, the log data and the local configuration data of the VOIP can be selected for storage. Preferably, when a call abnormal event is triggered, the abnormal collection module 201 starts real-time packet capturing, uploads packet capturing data to a file server in a data block form, and after call quality is recovered or a call is finished, the abnormal collection module 201 stops packet capturing.
As a specific implementation manner of the embodiment of the present invention, collecting field data of an embedded device according to an abnormal event specifically includes:
and reading the field data of the current embedded device in a data block mode.
As a specific implementation manner of the embodiment of the present invention, the apparatus further includes a compression module, and the compression module is configured to compress the field data collected by the anomaly collection module 201.
The embodiment of the invention has the following beneficial effects:
according to the field storage method under the abnormal scene of the embedded device, the preset module 101 can preset the trigger condition of the abnormal event and the field data to be acquired through the application layer, so that the flexibility and the expandability of field protection can be effectively improved; the exception collection module 201 collects and uploads the field data of the exception event only in the exception scene, so that the problems of network congestion, equipment performance reduction and the like caused by field data collection in the normal scene can be effectively avoided, and the smoothness of the operation of a network system can be effectively ensured; the collected field data are uploaded in real time by the silently sending method, the field data do not need to be stored in the embedded equipment, the memory space utilization rate of the embedded equipment is favorably improved, the comprehensiveness of the acquired field data can be effectively improved, and the positioning efficiency of abnormal problems is favorably improved.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware related to instructions of a computer program, and the program can be stored in a computer readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), an electrical carrier signal, a telecommunication signal, a software distribution medium, and the like.
The foregoing is a preferred embodiment of the present invention, and it should be noted that it would be apparent to those skilled in the art that various modifications and enhancements can be made without departing from the principles of the invention, and such modifications and enhancements are also considered to be within the scope of the invention.

Claims (8)

1. A field preservation method under an abnormal scene of an embedded device is characterized by comprising the following steps:
presetting a triggering condition of an abnormal event and field data required to be collected by each abnormal event according to an application layer;
receiving an abnormal event sent by an application layer, and collecting field data of the embedded equipment according to the abnormal event;
generating a control instruction according to the field data and sending the control instruction to a file server;
receiving the control instruction, and creating a field data folder according to the control instruction and a preset naming rule;
and sending the field data to the field data folder for storage.
2. The field preservation method for the embedded device in the abnormal scene as claimed in claim 1, wherein the field data includes log data, packet capturing data and local configuration data of the embedded device.
3. The field preservation method for the embedded device in the abnormal scene according to claim 1, wherein the collecting field data of the embedded device according to the abnormal event specifically comprises:
and reading the field data of the current embedded device in a data block mode.
4. The field preservation method under the abnormal scene of the embedded device according to claim 1, wherein before the step of sending the field data to the field data folder for storage, the method further comprises the steps of: and compressing the field data.
5. The field storage device under the abnormal scene of the embedded equipment is characterized by comprising a preset module, an abnormal collection module, a sending module, a creation module and a storage module;
the preset module is used for presetting a trigger condition of an abnormal event and field data required to be collected by each abnormal event according to the application layer;
the anomaly collection module is used for receiving an anomaly event sent by an application layer and collecting field data of the embedded equipment according to the anomaly event;
the sending module is used for generating a control instruction according to the field data and sending the control instruction to the file server;
the creation module is used for receiving the control instruction and creating a field data folder according to the control instruction and a preset naming rule;
and the storage module is used for sending the field data to the field data folder for storage.
6. The field saving device in the abnormal scene of the embedded device according to claim 5, wherein the field data includes log data, packet capturing data and local configuration data of the embedded device.
7. The field saving device under the abnormal scene of the embedded device according to claim 5, wherein the collecting the field data of the embedded device according to the abnormal event specifically comprises:
and reading the field data of the current embedded device in a data block mode.
8. The field saving device in the abnormal situation of the embedded device according to claim 5, further comprising a compression module for compressing the field data collected by the abnormality collection module.
CN201911038079.6A 2019-10-29 2019-10-29 On-site storage method and device under abnormal scene of embedded equipment Pending CN110825601A (en)

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Application publication date: 20200221