CN110797017A - Voice help calling method, intelligent sound box and storage medium - Google Patents

Voice help calling method, intelligent sound box and storage medium Download PDF

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Publication number
CN110797017A
CN110797017A CN201910694272.9A CN201910694272A CN110797017A CN 110797017 A CN110797017 A CN 110797017A CN 201910694272 A CN201910694272 A CN 201910694272A CN 110797017 A CN110797017 A CN 110797017A
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China
Prior art keywords
voice
call
information
help
sending
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CN201910694272.9A
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Chinese (zh)
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陈清
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Shenzhen Nanhe Mobile Communication Technology Co Ltd
Primatronix Nanho Electronics Ltd
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Shenzhen Nanhe Mobile Communication Technology Co Ltd
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Priority to CN201910694272.9A priority Critical patent/CN110797017A/en
Publication of CN110797017A publication Critical patent/CN110797017A/en
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    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/08Speech classification or search
    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B3/00Audible signalling systems; Audible personal calling systems
    • G08B3/10Audible signalling systems; Audible personal calling systems using electric transmission; using electromagnetic transmission
    • G08B3/1008Personal calling arrangements or devices, i.e. paging systems
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/26Speech to text systems
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L17/00Speaker identification or verification techniques
    • G10L17/22Interactive procedures; Man-machine interfaces
    • G10L17/24Interactive procedures; Man-machine interfaces the user being prompted to utter a password or a predefined phrase
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/08Speech classification or search
    • G10L2015/088Word spotting

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  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Computational Linguistics (AREA)
  • Electromagnetism (AREA)
  • General Physics & Mathematics (AREA)
  • Alarm Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a voice help calling method, which comprises the following steps: acquiring voice information; the voice information is the voice information of the environment where the intelligent sound box is located; judging whether preset distress keywords exist in the voice information or not; if the calling keyword exists in the voice content, judging whether the calling keyword is sent out by a preset user; and if the distress call keyword is judged to be sent by a preset user, sending emergency distress call information. The invention also provides an intelligent sound box and a storage medium. According to the technical scheme provided by the invention, the voice distress message can be acquired, the distress message is processed, and the emergency request is sent to the emergency contact person, so that accidents can be avoided.

Description

Voice help calling method, intelligent sound box and storage medium
Technical Field
The invention relates to the field of voice recognition, in particular to a voice help calling method, an intelligent sound box and a storage medium.
Background
Along with the improvement of the quality of life, people have more and more entertainment ways. Among them, listening to music is the most common way of entertainment, and is an important part of daily life regardless of men and women, old and young. With the smaller and smaller sound boxes, the old people are willing to take one sound box to listen to favorite music during going out and walking for entertainment. However, the old people sometimes do not carry more communication devices except the sound box for convenience in going out, and when the old people meet an accident and need to seek help, the old people cannot call for help in time, so that the accident is caused.
Disclosure of Invention
The invention mainly aims to provide a voice help-calling method, an intelligent sound box and a storage medium, so that the intelligent sound box can acquire help-calling information and process the help-calling information to avoid accidents.
In order to achieve the purpose, the invention provides a voice help-calling method which is applied to an intelligent sound box and comprises the following steps:
acquiring voice information; the voice information is the voice information of the environment where the intelligent sound box is located;
judging whether preset distress keywords exist in the voice information or not;
if the calling keyword exists in the voice content, judging whether the calling keyword is sent out by a preset user;
and if the distress call keyword is judged to be sent by a preset user, sending emergency distress call information.
Further, the "sending emergency call information" includes:
and sending the emergency call information to an emergency contact terminal through an emergency call platform.
Further, after the "if the call keyword exists in the voice content", the voice call method further includes:
acquiring current position information of the intelligent sound box;
judging the emergency call platform which is closest to the distance marked by the current position information;
and sending the emergency call information to the emergency call platform.
Further, the step of determining whether a preset distress call keyword exists in the voice message includes:
analyzing and obtaining voice character contents according to the voice information;
comparing the voice text content with the call keyword lexicon;
judging whether the voice text content comprises the distress keyword or not; and if the distress call keyword exists, judging whether the distress call keyword is sent out by a preset user.
Further, before the "sending emergency call information", the voice call method further includes:
inquiring whether to send the emergency call information;
judging whether voice is detected within a preset time;
and if the voice is not detected within the preset time, sending the emergency call-for-help information.
Further, after the step of determining whether the voice of the user is detected within the preset time, the voice call method further includes:
if the voice is detected within the preset time, judging whether the content of the voice comprises the sending confirmation information; and if the content of the voice is judged to comprise the sending confirmation information, sending the emergency call information.
Further, after the "if a voice is detected within a preset time", the voice call method further includes:
judging whether the voice content comprises information for canceling transmission or not, and if so, judging that the voice content comprises the information for canceling transmission; judging whether the sound of the sending confirmation information is matched with the sound preset by the user;
and if the sound of the confirmed sending information is not matched with the sound preset by the user, sending the emergency call information.
Further, the voice help calling method further comprises the following steps:
acquiring a current network access mode;
judging whether the current mode of accessing the network is a first connection mode or not;
if the current network access mode is a first connection mode, acquiring voice content in a first range;
if the current mode of accessing the network is not the first connection mode, judging whether the current mode of accessing the network is the second connection mode;
and if the current mode of accessing the network is judged to be the second connection mode, acquiring the voice content in the second range.
The invention also provides an intelligent sound box, which further comprises a processor and a memory, wherein the memory stores a voice help calling program, and the voice help calling program is configured to be executed by the processor so as to realize the voice help calling method.
The invention also provides a storage medium which is a computer-readable storage medium, wherein a voice help-calling program is stored on the storage medium, and the voice help-calling program can be executed by one or more processors to realize the voice help-calling method.
The intelligent sound box has the advantages that the intelligent sound box can acquire the voice help-calling information, process the help-calling information and send the emergency request to the emergency contact person, and accidents can be avoided.
Drawings
Fig. 1 is a functional block diagram of an intelligent sound box according to an embodiment of the present invention;
fig. 2 is a flowchart of an emergency call method according to a first embodiment of the present invention;
fig. 3 is a flowchart of an emergency call method according to a second embodiment of the present invention;
FIG. 4 is a sub-flowchart of step S103 of FIG. 2 according to the present invention;
fig. 5 is a flowchart of an emergency call method according to a third embodiment of the present invention;
fig. 6 is a flowchart of an emergency call method according to a fourth embodiment of the present invention;
the implementation, functional features and advantages of the objects of the present invention will be further explained with reference to the accompanying drawings.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The terms "first," "second," "third," "fourth," and the like in the description and in the claims of the present application and in the drawings described above, if any, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It will be appreciated that the data so used may be interchanged under appropriate circumstances such that the embodiments described herein may be practiced otherwise than as specifically illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
It should be noted that the description relating to "first", "second", etc. in the present invention is for descriptive purposes only and is not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature. In addition, technical solutions between various embodiments may be combined with each other, but must be realized by a person skilled in the art, and when the technical solutions are contradictory or cannot be realized, such a combination should not be considered to exist, and is not within the protection scope of the present invention.
The embodiment of the present invention provides a voice help calling method, which is applied to an intelligent sound box, please refer to fig. 1, where the intelligent sound box includes a processor 100 and a memory 200, the memory 200 stores a voice help calling program, the voice help calling program is configured to be executed by the processor 100, and the processor 100 executes the voice help calling program to implement the voice help calling method. Referring to fig. 2, the voice help calling method includes:
step S101: acquiring voice information;
step S103: judging whether preset distress keywords exist in the voice information or not; if the preset distress call keyword exists, executing the step S105; otherwise, executing step S101;
step S105: judging whether the call-for-help keyword is sent by a preset user, and if the call-for-help keyword is sent by the preset user, executing the step S107; otherwise, step S101 is executed.
Step S107: and sending emergency call information.
Specifically, the voice information is the voice information of the environment where the smart sound box is located. The call-for-help keyword can be words including a help-seeking meaning, such as 'rescue', 'call for help', and the like. When the help-calling keyword exists, whether the voice is the voice sent by the preset user needs to be judged, so that the condition that other people send the help-calling keyword and send emergency call information accidentally is avoided. In this embodiment, before obtaining voice information, the user can type the sound of the user into the smart sound box, and the smart sound box can obtain the sound characteristics of the user through data sorting. Specifically, the voice of the user can be recorded through a machine learning technology, and the voice characteristics of the user can be obtained through analysis and learning. So as to judge whether the voice is sent by the user. The sending of the emergency call information specifically comprises the following steps: and sending preset emergency call information to an emergency call platform, and sending the emergency call information to an emergency contact terminal through the emergency call platform. The emergency call platform may be a care center or a care system in the home of the user. In an embodiment, no matter whether the user uses the smart sound box to play music, the smart sound box can acquire voice constantly, and whether the user is in an accident or not is detected.
Preferably, referring to fig. 3, after step S105 is executed and before step S107 is executed, in order to reach the user in time and to acquire the position where the user is located, the voice help-calling method further includes:
step S201: acquiring current position information of the intelligent sound box;
step S203: judging the emergency call platform which is closest to the distance marked by the current position information;
step S205: and sending the emergency call information to the emergency call platform.
Preferably, in order to avoid interference caused by the audio played by the smart sound box to the acquisition of the voice information, the audio information generated by the music played by the smart sound box is acquired in advance, and the interference caused by the played music to the acquisition of the voice information is eliminated. Specifically, referring to fig. 4, step S103 includes:
step S301: analyzing and obtaining voice character contents according to the voice information;
step S303: comparing the voice text content with the call keyword lexicon;
step S305: judging whether the voice text content comprises the distress keyword or not; if the distress call keyword exists, executing step S105; otherwise, the process returns to step S101.
In this embodiment, the smart sound box is preset with a call for help keyword lexicon, and the lexicon is internally provided with "rescue", "call for help" and the like containing the meaning words of asking for help. By converting the voice information into voice text content, the comparison can be more directly carried out with the keywords in the word stock.
Preferably, referring to fig. 5, after step S105 is executed and before step S107 is executed, the smart speaker asks whether it is confirmed to send the distress message, and specifically, the voice distress method further includes:
step S401: inquiring whether to send the emergency call information;
step S403: judging whether voice is detected within a preset time, if no voice is detected within the preset time, executing step S107; if the voice is detected within the preset time, executing step S405;
step S405: judging whether the voice content comprises information for canceling transmission, and if the voice content comprises the information for canceling transmission, executing step S407; otherwise, executing step S409;
step S407: judging whether the sound of the sending confirmation information is matched with the sound preset by the user; if the sound of the sending information is not matched with the sound preset by the user, executing the step S107; otherwise, executing step S101;
step S409: judging whether the content of the voice comprises the information for confirming the transmission, if so, executing the step S107; otherwise, the process returns to step S401.
The intelligent sound box sends out voice information to inquire whether to send the emergency call information or not, and therefore the situation that a user mistakenly reads the call keyword to cause the mistaken sending of the emergency call information is avoided. If the voice is not detected within the preset time, the user is judged to possibly fail to reply the message, and the emergency call-for-help message is automatically sent out, so that accidents caused by overlong waiting confirmation time are avoided. If the condition of not sending is received, matching detection is needed to be carried out on the sound, whether the sound is the user himself or herself is detected, the situation that the lawless person pretends to be the user is avoided, and sending of the distress call information is cancelled. If the voice can not judge whether the emergency call information is sent, inquiring whether to send the emergency call information again.
Preferably, the range of obtaining the voice information is controlled according to different usage environments of the user to reduce energy consumption of the sound box, and specifically, referring to fig. 6, the voice help-calling method further includes:
step S501: acquiring a current network access mode;
step S503: judging whether the current network access mode is a first connection mode, if so, executing step S509; otherwise, go to step S505;
step S505: judging whether the current access mode to the network is a second connection mode; if the current access mode to the network is the second connection mode, go to step S509;
step S507: acquiring voice content in a first range;
step S509: and acquiring the voice content in the second range.
Detecting the current access network mode; if the current network access mode is a first connection mode, acquiring voice content in a first range; and if the current mode of accessing the network is the second connection mode, acquiring the voice content in the second range. The first connection mode may be a WiFi access network through a user residence, and when it is detected that the mode of accessing the network is the WiFi access network through the residence, the voice content in a first range may be acquired, where the first range is a preset residence range. And if the intelligent sound box is detected to be accessed to the network through the mobile data terminal, controlling the acquisition range of the voice content to be within a second range, wherein the second range is the range of 1-3 meters of the sound box. It can be understood that the user carries the intelligent sound box away from the residence, and the intelligent sound box is carried by the user along with the voice, and only the voice content in the user range needs to be detected, so that the detection range is reduced, and the electric energy consumption is also reduced. On the contrary, when the smart speaker is in the residence of the user, the smart speaker may not be carried around, and the voice acquisition range needs to be enlarged to acquire the distress message in time.
In the above embodiment, the smart sound box can still detect the distress message during playing music, and send the emergency distress message when receiving the distress call, so that accidents can be avoided in time.
The intelligent sound box also comprises a network interface (not shown) and a communication bus (not shown)
The memory 200 includes at least one type of readable storage medium, which includes a flash memory, a hard disk, a multimedia card, a card type memory (e.g., SD or DX memory, etc.), a magnetic memory, a magnetic disk, an optical disk, and the like. Memory 200 may be, in some embodiments, an internal storage unit of the smart speaker, such as a hard disk of the smart speaker. The memory 200 may also be an external storage device of the Smart speaker in other embodiments, such as a plug-in hard disk provided on the Smart speaker, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card), and so on. Further, the memory 200 may also include both an internal storage unit of the smart speaker and an external storage device. The memory 200 may be used to store not only application software installed in the smart speaker and various types of data, such as a code of the smart speaker, but also to temporarily store data that has been output or will be output.
Processor 200, which in some embodiments may be a Central Processing Unit (CPU), controller, microcontroller, microprocessor or other data Processing chip, executes program code or processes data stored in memory 200, such as executing a voice call for help program.
The network interface may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface), and is typically used to establish a communication link between the smart speaker and other electronic devices.
The network interface is used to enable connectivity communications between these components.
The communication bus is used to enable connection communication between these components.
In addition, an embodiment of the present invention further provides a storage medium, where a voice help-calling program is stored on the storage medium, and the voice help-calling program may be executed by one or more processors to implement the following operations:
step S101: acquiring voice information;
step S103: obtaining first voice content according to the voice information;
step S105: judging whether the first voice content has a preset distress keyword or not; if the first voice content comprises the distress call keyword, executing step S107; otherwise, return to step S01;
step S107: and sending emergency call information.
The specific implementation of the storage medium of the present invention is substantially the same as the voice help-calling method and the embodiments of the smart speaker, and will not be described herein.
It should be noted that the above-mentioned numbers of the embodiments of the present invention are merely for description, and do not represent the merits of the embodiments. And the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, apparatus, article, or method that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, apparatus, article, or method. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, apparatus, article, or method that comprises the element.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) as described above and includes instructions for causing a smart speaker to execute the method according to the embodiments of the present invention.
The above description is only a preferred embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes, which are made by using the contents of the present specification and the accompanying drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.

Claims (10)

1. A voice help-calling method is applied to an intelligent sound box and is characterized by comprising the following steps:
acquiring voice information; the voice information is the voice information of the environment where the intelligent sound box is located;
judging whether preset distress keywords exist in the voice information or not;
if the calling keyword exists in the voice content, judging whether the calling keyword is sent out by a preset user;
and if the distress call keyword is judged to be sent by a preset user, sending emergency distress call information.
2. The voice call-for-help method according to claim 1, wherein the sending the emergency call-for-help information comprises:
and sending the emergency call information to an emergency contact terminal through an emergency call platform.
3. The voice call-for-help method according to claim 2, wherein after the "if the call-for-help keyword exists in the voice content", the voice call-for-help method further comprises:
acquiring current position information of the intelligent sound box;
judging the emergency call platform which is closest to the distance marked by the current position information;
and sending the emergency call information to the emergency call platform.
4. The voice help-calling method according to claim 1, wherein the determining whether a preset help-calling keyword exists in the voice message comprises:
analyzing and obtaining voice character contents according to the voice information;
comparing the voice text content with a call keyword word bank which contains the call keyword, and judging whether the voice text content comprises the call keyword;
and if the distress call keyword exists, judging whether the distress call keyword is sent out by a preset user.
5. The voice call-for-help method according to claim 1, wherein before the "sending emergency call-for-help information", the voice call-for-help method further comprises:
inquiring whether to send the emergency call information;
judging whether voice is detected within a preset time;
and if the voice is not detected within the preset time, sending the emergency call-for-help information.
6. The voice call-for-help method according to claim 5, wherein after the "determining whether the voice of the user is detected within a preset time", the voice call-for-help method further comprises:
if the voice is detected within the preset time, judging whether the content of the voice comprises the sending confirmation information; and if the content of the voice is judged to comprise the sending confirmation information, sending the emergency call information.
7. The voice call-for-help method according to claim 6, wherein after the "if voice is detected within a preset time", the voice call-for-help method further comprises:
judging whether the voice content comprises information for canceling transmission or not, and if so, judging that the voice content comprises the information for canceling transmission; judging whether the sound of the sending confirmation information is matched with the sound preset by the user;
and if the sound of the confirmed sending information is not matched with the sound preset by the user, sending the emergency call information.
8. The voice call-for-help method according to claim 1, further comprising:
acquiring a current network access mode;
judging whether the current mode of accessing the network is a first connection mode or not;
if the current network access mode is a first connection mode, acquiring voice content in a first range;
if the current mode of accessing the network is not the first connection mode, judging whether the current mode of accessing the network is the second connection mode;
and if the current mode of accessing the network is judged to be the second connection mode, acquiring the voice content in the second range.
9. The utility model provides an intelligent sound box which characterized in that: the smart speaker further comprises a processor and a memory, the memory storing a voice call-for-help program configured to be executed by the processor to implement the voice call-for-help method of any one of claims 1-8.
10. A storage medium, characterized by: the storage medium is a computer-readable storage medium, on which a voice call-for-help program is stored, and the voice call-for-help program can be executed by one or more processors to implement the voice call-for-help method according to any one of claims 1 to 8.
CN201910694272.9A 2019-07-30 2019-07-30 Voice help calling method, intelligent sound box and storage medium Pending CN110797017A (en)

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Publication number Priority date Publication date Assignee Title
TWI737220B (en) * 2020-03-17 2021-08-21 中興保全科技股份有限公司 Voice distress system
CN113347304A (en) * 2021-06-25 2021-09-03 Oppo广东移动通信有限公司 Intelligent help calling method and device, electronic equipment and storage medium
CN114268767A (en) * 2021-11-12 2022-04-01 珠海格力电器股份有限公司 Emergency call method, emergency call device, storage medium and electronic equipment

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