CN110764442A - Alternating current monitoring system for partition system - Google Patents
Alternating current monitoring system for partition system Download PDFInfo
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- CN110764442A CN110764442A CN201910931326.9A CN201910931326A CN110764442A CN 110764442 A CN110764442 A CN 110764442A CN 201910931326 A CN201910931326 A CN 201910931326A CN 110764442 A CN110764442 A CN 110764442A
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B19/00—Programme-control systems
- G05B19/02—Programme-control systems electric
- G05B19/04—Programme control other than numerical control, i.e. in sequence controllers or logic controllers
- G05B19/042—Programme control other than numerical control, i.e. in sequence controllers or logic controllers using digital processors
- G05B19/0423—Input/output
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B2219/00—Program-control systems
- G05B2219/20—Pc systems
- G05B2219/25—Pc structure of the system
- G05B2219/25257—Microcontroller
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Abstract
The invention discloses an alternating current monitoring system for a partition system, which comprises a central controller, wherein the central controller is bidirectionally connected with an information alternating current platform APP through a wireless signal transceiver, the input end of the central controller is connected with the output end of a power module, the central controller is bidirectionally connected with a database through the internet, the database is bidirectionally connected with an enterprise information statistical unit, and the central controller is bidirectionally connected with a detection unit. This an exchange monitored control system for cutting off system through setting up information communication platform APP, and convenience of customers directly communicates with the staff to can know enterprise's culture and management scope in detail, be favorable to the popularization of enterprise's information, and can be better serve for the customer, thereby improve oneself popularity.
Description
Technical Field
The invention relates to the technical field of monitoring platforms, in particular to an alternating current monitoring system for a partition system.
Background
The movable partition is a movable wall which can divide a large space into small spaces or communicate the small spaces into the large spaces as required and has the function of a common wall body, the movable partition brings great convenience to work and life of people, not only has the function of the wall body, but also is more light and flexible, and the movable partition can more effectively and reasonably utilize the space and is more applicable to large-area places, such as hotel banquet halls, office places, office buildings and the like.
After the sales partition, it is troublesome for enterprises to know the use condition and satisfaction degree of customers, so that a communication monitoring system for the partition system is needed.
Disclosure of Invention
Technical problem to be solved
Aiming at the defects of the prior art, the invention provides the communication monitoring system for the partition system, which is convenient for enterprises to know the use condition and the satisfaction degree of customers, so that the improvement can be made in time, and the development of the enterprises is facilitated.
(II) technical scheme
In order to achieve the purpose, the invention provides the following technical scheme: the utility model provides an exchange monitored control system for cut off system, includes central controller, central controller has the information to exchange platform APP through radio signal transceiver both way junction, central controller's input is connected with power module's output, central controller has the database through internet both way junction, database both way junction has the information of enterprise statistics unit, central controller both way junction has the detecting element.
Preferably, the input end of the information exchange platform is connected with the output ends of the first signal receiving end, the second signal receiving end and the Nth signal receiving end respectively.
Preferably, the input ends of the first signal receiving end, the second signal receiving end to the nth signal receiving end are respectively connected with the output ends of the first client, the second client and the nth client in a one-to-one correspondence manner.
Preferably, the database comprises an information classification unit, an output end of the information classification unit is connected with an input end of a data analysis module, and an output end of the data analysis module is connected with an input end of an information statistics platform.
Preferably, the information classification unit comprises a manual service platform, a self-service answering platform and a maintenance platform.
Preferably, the information statistics platform comprises customer satisfaction ratio and problem resolution ratio.
Preferably, the customer satisfaction ratio comprises a manual service satisfaction ratio, a self-service answer satisfaction ratio and a maintenance satisfaction ratio, and the problem resolution ratio comprises a manual service resolution ratio, a self-service resolution ratio and a maintenance resolution ratio.
Preferably, the detection unit comprises a microprocessor, the detection unit is in bidirectional connection with the central controller through the microprocessor, the input end of the microprocessor is connected with the output ends of the pressure sensor, the counter and the obstacle sensor respectively, and the output end of the microprocessor is connected with the input ends of the electric mortise lock and the alarm device respectively.
(III) advantageous effects
Compared with the prior art, the invention provides an alternating current monitoring system for a partition system, which has the following beneficial effects:
1. this an exchange monitored control system for cutting off system through setting up the detecting element, convenience of customers intelligent control and the service behavior that detects the wall system can carry out real time monitoring to the wall, not only makes things convenient for people to carry out in time the maintenance and guarantees the normal use of wall system, is favorable to detecting the life who cuts off moreover.
2. This a communication monitoring system for cutting off system through setting up enterprise information statistics unit, the management layer can be regular supervise the condition of staff, can promote that the staff is better for customer service.
3. This an exchange monitored control system for cutting off system through setting up information communication platform APP, and convenience of customers directly communicates with the staff to can know enterprise's culture and management scope in detail, be favorable to the popularization of enterprise's information, and can be better serve for the customer, thereby improve oneself popularity.
Drawings
FIG. 1 is a schematic overview of the system of the present invention;
FIG. 2 is a schematic diagram of a database system of the present invention;
FIG. 3 is a schematic diagram of a system of detecting units according to the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1-3, an alternating current monitoring system for a partition system comprises a central controller, wherein the central controller is connected with an information alternating current platform APP in a bidirectional mode through a wireless signal transceiver, the input end of the central controller is connected with the output end of a power module, the central controller is connected with a database in a bidirectional mode through the internet, the database is connected with an enterprise information statistics unit in a bidirectional mode, and the central controller is connected with a detection unit in a bidirectional mode.
This system is when using, after the customer buys the wall, can download an information exchange platform APP on the cell-phone, every user all has self independent customer port, the problem customer can be through logging in individual customer port, signal receiving terminal passes through the wireless signal transceiver with the information that the customer end of receiving rather than corresponding connection sent and transmits for central controller, central controller passes to the database with information through the internet, the information in the database can be looked over at any time to the business administration personnel through enterprise information statistics unit, thereby conveniently manage the staff, and through setting up detecting element, can monitor the wall system in real time, detect the in service behavior of wall, and in time feed back information, make things convenient for people to maintain and detect the life of wall.
The input end of the information exchange platform is respectively connected with a first signal receiving end, a second signal receiving end and an output end from an Nth signal receiving end, and the input ends of the first signal receiving end, the second signal receiving end and the Nth signal receiving end are respectively connected with the output ends of a first client side and a second client side and an output end from the second client side to a N client side in a one-to-one correspondence mode.
Every customer all has the customer port that belongs to oneself, can avoid appearing the crisscross phenomenon of information, makes things convenient for the staff to carry out unified allotment, can carry out the service of pertinence to the customer to can be better serve the customer, be favorable to improving work efficiency.
The database comprises an information classification unit, the output end of the information classification unit is connected with the input end of a data analysis module, the output end of the data analysis module is connected with the input end of an information statistics platform, the information classification unit comprises a manual service platform, a self-service answer platform and a maintenance platform, the information statistics platform comprises a customer satisfaction ratio and a problem resolution ratio, the customer satisfaction ratio comprises a manual service satisfaction ratio, a self-service answer satisfaction ratio and a maintenance satisfaction ratio, and the problem resolution ratio comprises a manual service resolution ratio, a self-service resolution ratio and a maintenance resolution ratio.
The data information is collected in the database, the data information is classified through the information classification unit, the manual service platform is received when manual consultation service is needed, then the data analysis module counts the service result and uploads the service result to the information statistics platform, the customer can also select a self-help answering platform, the customer sets answers of some conventional problems on the self-help answering platform in advance, the use of the customer is convenient, if the product has a problem, the customer can directly enter the maintenance platform and directly communicate with the worker, so that the problem can be solved more quickly, the customer group is classified through the manual service platform, the self-help answering platform and the maintenance platform which are respectively arranged, the workload of the worker can be reduced, the time of the customer can be saved, the problem waiting caused by busy manual service is avoided, and the working efficiency can be improved, the information statistics platform carries out statistics analysis on the customer satisfaction and the problem solving rate at regular intervals, and timely corrects the platform and personnel with low customer satisfaction and low problem solving rate, so that the service quality can be improved.
The detection unit comprises a microprocessor, the detection unit is in bidirectional connection with the central controller through the microprocessor, the input end of the microprocessor is connected with the output ends of the pressure sensor, the counter and the obstacle sensor respectively, and the output end of the microprocessor is connected with the input ends of the electric mortise lock and the alarm device respectively.
Because the partition is formed by combining a plurality of door panels, the counter is arranged, so that whether the door panels are damaged or have faults can be detected in real time when the partition is used, information is transmitted to the microprocessor in time, the microprocessor controls the alarm device to give an alarm, people can conveniently maintain the partition in time, the pressure sensor is arranged, whether the door panels move to the accurate position or not can be detected, the information is transmitted to the microprocessor in time, if the door panels do not move to the accurate position, the microprocessor controls the alarm device to give the alarm in time, similarly, whether the door panels move due to the fact that obstacles exist in the track are detected through the obstacle sensor, the information is transmitted to the microprocessor in time, then the microprocessor controls the alarm device to give the alarm, and in order to distinguish the reasons of three faults, the alarm device gives out buzzing sound and simultaneously lights up a flashing, the light divide into red light, yellow light and green lamp, if the counter sends the police dispatch newspaper, then the red light is lighted when alarm device jingle bell, if pressure sensor sends the police dispatch newspaper, then the yellow light is lighted when alarm device jingle bell, if the obstacle sensor sends the police dispatch newspaper, then the green lamp is lighted when alarm device jingle bell to make things convenient for people's pertinence to maintain.
The electrical components presented in the document are all electrically connected with an external master controller and 220V mains, and the master controller can be a conventional known device controlled by a computer or the like.
In summary, the alternating current monitoring system for the partition system is convenient for users to intelligently control and detect the service condition of the partition system by arranging the detection unit, can monitor the partition in real time, is convenient for people to maintain in time to ensure the normal use of the partition system, and is favorable for detecting the service life of the partition.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (8)
1. An exchange monitored control system for cutting off system, includes central controller, its characterized in that: the central controller has the information communication platform APP through wireless signal transceiver both way junction, the input of central controller is connected with power module's output, the central controller has the database through internet both way junction, database both way junction has the information statistics unit of enterprise, the central controller both way junction has the detecting element.
2. The communication monitoring system for the partition system according to claim 1, wherein: the input end of the information exchange platform is respectively connected with a first signal receiving end, a second signal receiving end and an output end from an Nth signal receiving end.
3. The communication monitoring system for the partition system according to claim 2, wherein: and the input ends of the first signal receiving end, the second signal receiving end and the Nth signal receiving end are respectively connected with the output ends of the first client end, the second client end and the N client end in a one-to-one correspondence mode.
4. The communication monitoring system for the partition system according to claim 1, wherein: the database comprises an information classification unit, the output end of the information classification unit is connected with the input end of a data analysis module, and the output end of the data analysis module is connected with the input end of an information statistics platform.
5. The communication monitoring system for the partition system according to claim 4, wherein: the information classification unit comprises a manual service platform, a self-help answering platform and a maintenance platform.
6. The communication monitoring system for the partition system according to claim 4, wherein: the information statistics platform comprises customer satisfaction ratio and problem resolution ratio.
7. The communication monitoring system for the partition system according to claim 6, wherein: the customer satisfaction ratio comprises a manual service satisfaction ratio, a self-service answer satisfaction ratio and a maintenance satisfaction ratio, and the problem resolution ratio comprises a manual service resolution ratio, a self-service resolution ratio and a maintenance resolution ratio.
8. The communication monitoring system for the partition system according to claim 1, wherein: the detection unit comprises a microprocessor, the detection unit is in bidirectional connection with the central controller through the microprocessor, the input end of the microprocessor is connected with the output ends of the pressure sensor, the counter and the obstacle sensor respectively, and the output end of the microprocessor is connected with the input ends of the electric mortise lock and the alarm device respectively.
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| CN201910931326.9A CN110764442B (en) | 2019-09-29 | 2019-09-29 | Alternating current monitoring system for partition system |
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| CN201910931326.9A CN110764442B (en) | 2019-09-29 | 2019-09-29 | Alternating current monitoring system for partition system |
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| CN110764442A true CN110764442A (en) | 2020-02-07 |
| CN110764442B CN110764442B (en) | 2021-10-08 |
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