CN110717658B - Order follow-up method, system, management terminal and medium based on multi-system cooperation - Google Patents
Order follow-up method, system, management terminal and medium based on multi-system cooperation Download PDFInfo
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- CN110717658B CN110717658B CN201910892288.0A CN201910892288A CN110717658B CN 110717658 B CN110717658 B CN 110717658B CN 201910892288 A CN201910892288 A CN 201910892288A CN 110717658 B CN110717658 B CN 110717658B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
- Y02P90/30—Computing systems specially adapted for manufacturing
Abstract
The invention provides an order follow-up method and system based on multi-system cooperation, a management terminal and a computer readable storage medium, wherein the method comprises the following steps: when the real-time state of the order is changed, the at least one data acquisition subsystem acquires the order real-time data, wherein the order real-time data comprises an order ID and related data related to the order ID, and the at least one data acquisition subsystem performs preprocessing on the order real-time data and service node information corresponding to the at least one data acquisition subsystem. The invention can update the data of the follow-up object in real time and push the client data information and the order state related information in the follow-up process of the seat on the order. Further, the invention also enables reactivation of the order by subsequently acquired relevant data after the order has been set to an ended state.
Description
Technical Field
The invention relates to the technical field of computers, in particular to an order follow-up method, an order follow-up system, a management terminal and a computer readable storage medium based on multi-system cooperation.
Background
The data source of the existing electric order follow-up system is generally obtained by one-time uploading, the data source mode makes the data of follow-up clients difficult to update in time, the integrity of the data cannot be effectively ensured, and adverse effects are caused in the process of carrying out order follow-up on agents; in addition, the existing electric pin order follow-up system generally follows an order by an agent in the same system, the follow-up agent only controls the order in the process from the generation of the order to the completion, and no relevant information is assisted in the process.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides an order follow-up method, an order follow-up system, a management terminal and a computer readable storage medium based on multi-system cooperation.
In order to solve the above technical problems, a first aspect of the present invention provides an order follow-up method based on multi-system collaboration, which is applied to an order follow-up system based on multi-system collaboration, wherein the method includes:
when the real-time state of an order is changed, the acquisition subsystem acquires the order real-time data, wherein the order real-time data comprises an order ID and related data related to the order ID;
the at least one data acquisition subsystem preprocesses the order real-time data and service node information corresponding to the at least one data acquisition subsystem so that the service node information is associated with the order real-time data, wherein the service node information is used for representing the real-time running state of a service node;
and when receiving a verification success notice aiming at the order real-time data and the service node information, the at least one data acquisition subsystem acquires and pushes the order real-time data to a management terminal according to a preset pushing rule.
As an optional implementation manner, after the at least one data acquisition subsystem acquires the order real-time data pushed to the management terminal according to a preset pushing rule, the method further includes:
the at least one data acquisition subsystem acquires and receives a modification request for the order data sent by a management terminal, wherein the modification request comprises the order ID and modification information corresponding to the order ID;
the at least one data acquisition subsystem acquires real-time order data that is modified from the at least one data acquisition system according to the modification request.
As an alternative embodiment, after the at least one data acquisition subsystem acquires real-time data of an order stored in the at least one data acquisition system according to the modification request, the method further comprises:
and when the at least one data acquisition subsystem is successful in modifying the order real-time data stored in the at least one data acquisition subsystem, the at least one data acquisition subsystem sends an order data updating instruction to the management terminal so that the management terminal can update local order data by following the order data updating instruction.
As an optional implementation manner, the at least one data acquisition subsystem preprocesses the order real-time data and service node information corresponding to the at least one data acquisition subsystem, including:
the at least one data acquisition subsystem reads an authentication certificate corresponding to the service node ID from a preset storage path according to the service node ID in the service node information;
and the at least one data acquisition subsystem sends the authentication certificate corresponding to the service node ID to the management terminal, so that the management terminal verifies the authentication certificate according to a preset verification rule, and sends a verification success notification to the at least one data acquisition subsystem after the authentication of the authentication certificate is successful.
As an optional implementation manner, before the at least one data acquisition subsystem reads the authentication certificate corresponding to the service node ID from a preset storage path according to the service node ID in the service node information, the method further includes:
and the at least one data acquisition subsystem encapsulates and sequences the order real-time data according to a preset data format, wherein the data format can be a JAVA encapsulation object or a Json object.
As an optional implementation manner, after the at least one data acquisition subsystem sends the authentication certificate corresponding to the service node ID to a management terminal, the method further includes:
and the at least one data acquisition subsystem receives the verification success notification sent by the management terminal and determines that the verification success notification is received.
As an optional implementation manner, the related data of the order ID includes at least one of a customer name corresponding to the order ID, a customer contact way corresponding to the order ID, an order active state corresponding to the order ID, a generation time corresponding to the order ID, and an end time corresponding to the order ID.
The invention provides an order follow-up system based on multi-system cooperation, which comprises a data acquisition and aggregation system and a management terminal, wherein the data acquisition and aggregation system comprises at least one data acquisition subsystem and;
the order follow-up system based on multi-system cooperation is used for executing the following steps:
when the real-time state of the order changes, the at least one data acquisition subsystem acquires the order real-time data, wherein the order real-time data comprises an order ID and related data related to the order ID;
the at least one data acquisition subsystem preprocesses the order real-time data and service node information corresponding to the at least one data acquisition subsystem;
and when the at least one data acquisition subsystem acquires and receives a verification success notice, the at least one data acquisition subsystem acquires and pushes the order real-time data to a management terminal according to a preset pushing rule.
As an alternative embodiment, the order follow-up system based on multi-system collaboration is further configured to perform the steps of:
the at least one data acquisition subsystem acquires and receives a modification request for the order data sent by a management terminal, wherein the modification request comprises the order ID and modification information corresponding to the order ID;
the at least one data acquisition subsystem acquires real-time order data that is modified from the at least one data acquisition system according to the modification request.
As an optional implementation manner, the order follow-up system based on multi-system cooperation is further used for executing the following steps:
and when the at least one data acquisition subsystem is successful in modifying the order real-time data stored in the at least one data acquisition subsystem, the at least one data acquisition subsystem sends an order data updating instruction to the management terminal so that the management terminal can update local order data by following the order data updating instruction.
As an alternative embodiment, the order follow-up system based on multi-system collaboration is further configured to perform the steps of:
the at least one data acquisition subsystem reads an authentication certificate corresponding to the service node ID from a preset storage path according to the service node ID in the service node information;
and the at least one data acquisition subsystem sends the authentication certificate corresponding to the service node ID to the management terminal, so that the management terminal verifies the authentication certificate according to a preset verification rule, and sends a verification success notification to the at least one data acquisition subsystem after the authentication of the authentication certificate is successful.
As an alternative embodiment, the order follow-up system based on multi-system collaboration is further configured to perform the steps of:
and the at least one data acquisition subsystem encapsulates and sequences the order real-time data according to a preset data format, wherein the data format can be a JAVA encapsulation object or a Json object.
As an alternative embodiment, the order follow-up system based on multi-system collaboration is further configured to perform the steps of:
and the at least one data acquisition subsystem receives the verification success notification sent by the management terminal and determines that the verification success notification is received.
As an optional implementation manner, the related data of the order ID includes at least one of a customer name corresponding to the order ID, a customer contact way corresponding to the order ID, an order active state corresponding to the order ID, a generation time corresponding to the order ID, and an end time corresponding to the order ID.
The third aspect of the present invention also provides a management terminal, the management terminal comprising:
a processor; and
a memory configured to store machine-readable instructions that, when executed by the processor, cause the processor to perform the order follow-up method based on multi-system collaboration according to the first aspect of the invention.
A fourth aspect of the present invention provides a computer readable storage medium storing a computer program, characterized in that the computer program is executed by a processor to perform the order follow-up method based on multi-system collaboration according to the first aspect of the present invention.
Compared with the prior art, the invention has the following beneficial effects:
the invention can update the data of the follow-up object in real time and push the client data information and the order state related information in the follow-up process of the seat on the order. Further, the invention also enables reactivation of the order by subsequently acquired relevant data after the order has been set to an ended state.
Drawings
The foregoing and/or additional aspects and advantages of the invention will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings, in which:
FIG. 1 is a flow chart of an order follow-up method based on multi-system collaboration according to an embodiment of the present invention;
FIG. 2 is a schematic diagram of an order follow-up system based on multi-system collaboration according to a second embodiment of the present invention;
fig. 3 is a schematic structural diagram of a management terminal according to a third embodiment of the present invention.
Detailed Description
The present invention is described in detail below, examples of embodiments of the invention are illustrated in the accompanying drawings, wherein the same or similar reference numerals refer to the same or similar components or components having the same or similar functions throughout. Further, if detailed description of the known technology is not necessary for the illustrated features of the present invention, it will be omitted. The embodiments described below by referring to the drawings are illustrative only and are not to be construed as limiting the invention.
It will be understood by those skilled in the art that all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs unless defined otherwise. It will be further understood that terms, such as those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the prior art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein.
As used herein, the singular forms "a", "an", "the" and "the" are intended to include the plural forms as well, unless expressly stated otherwise, as understood by those skilled in the art. It will be further understood that the terms "comprises" and/or "comprising," when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof. The term "and/or" as used herein includes all or any element and all combination of one or more of the associated listed items.
The following describes the technical scheme of the present invention and how the technical scheme of the present invention solves the above technical problems in detail with specific embodiments.
Example 1
Referring to fig. 1, fig. 1 is a flowchart illustrating an order follow-up method based on multi-system collaboration according to an embodiment of the present invention, where the method is applied to an order follow-up system based on multi-system collaboration, and the method includes:
101. when the real-time state of the order changes, the at least one data acquisition subsystem acquires the order real-time data, wherein the order real-time data comprises an order ID and related data related to the order ID;
102. the at least one data acquisition subsystem preprocesses the order real-time data and service node information corresponding to the at least one data acquisition subsystem so that the service node information is associated with the order real-time data, wherein the service node information is used for representing the real-time running state of a service node;
103. when the at least one data acquisition subsystem acquires and receives a verification success notice aiming at the order real-time data and the service node information, the at least one data acquisition subsystem acquires and pushes the order real-time data to a management terminal according to a preset pushing rule;
as an optional implementation manner, after the at least one data acquisition subsystem acquires the order real-time data pushed to the management terminal according to a preset pushing rule, the method further includes:
the at least one data acquisition subsystem acquires and receives a modification request for the order data sent by a management terminal, wherein the modification request comprises the order ID and modification information corresponding to the order ID;
the at least one data acquisition subsystem acquires real-time order data that is modified from the at least one data acquisition system according to the modification request.
As an alternative embodiment, after the at least one data acquisition subsystem acquires real-time data of an order stored in the at least one data acquisition system according to the modification request, the method further comprises:
and when the at least one data acquisition subsystem is successful in modifying the order real-time data stored in the at least one data acquisition subsystem, the at least one data acquisition subsystem sends an order data updating instruction to the management terminal so that the management terminal can update local order data by following the order data updating instruction.
As an optional implementation manner, the at least one data acquisition subsystem preprocesses the order real-time data and service node information corresponding to the at least one data acquisition subsystem, including:
the at least one data acquisition subsystem reads an authentication certificate corresponding to the service node ID from a preset storage path according to the service node ID in the service node information;
and the at least one data acquisition subsystem sends the authentication certificate corresponding to the service node ID to the management terminal, so that the management terminal verifies the authentication certificate according to a preset verification rule, and sends a verification success notification to the at least one data acquisition subsystem after the authentication of the authentication certificate is successful.
As an optional implementation manner, before the at least one data acquisition subsystem reads the authentication certificate corresponding to the service node ID from a preset storage path according to the service node ID in the service node information, the method further includes:
and the at least one data acquisition subsystem encapsulates and sequences the order real-time data according to a preset data format, wherein the data format can be a JAVA encapsulation object or a Json object.
As an optional implementation manner, after the at least one data acquisition subsystem sends the authentication certificate corresponding to the service node ID to a management terminal, the method further includes:
and the at least one data acquisition subsystem receives the verification success notification sent by the management terminal and determines that the verification success notification is received.
As an optional implementation manner, the related data of the order ID includes at least one of a customer name corresponding to the order ID, a customer contact way corresponding to the order ID, an order active state corresponding to the order ID, a generation time corresponding to the order ID, and an end time corresponding to the order ID.
For example, it is assumed that in a certain electric sales chain, there are a customer source point, a transfer point and a sales promotion point, and in order to realize sales promotion of a certain product, the customer source point is responsible for acquiring a potential customer and generating the order, then a management terminal is set at the customer source point, and the management terminal is configured with an agent, and the agent is responsible for entering order information and managing the order. Therefore, the efficiency of manually inputting order information is low, and the transfer point and the promotion point are not connected with the passenger source point in real time, so that updated data cannot be timely obtained at other nodes such as the transfer point, and the integrity of the order data is caused. The order follow-up system based on multi-system cooperation provided by the invention comprises a plurality of data acquisition subsystems, wherein the plurality of data acquisition subsystems are arranged on different service nodes related to orders and are communicated with a management terminal, for example, the data acquisition systems are respectively arranged at a customer source point and a transfer point, and the order follow-up system is arranged at a promotion point, so that when the state of an order in any one node of the customer source point, the transfer point and the transfer point is sent and changed, the customer source point and the transfer point can respectively upload real-time data of the order and push the real-time data of the order to the management terminal positioned at the promotion point, thereby enabling a customer pushing at the management terminal to acquire real-time order information and timely modify the order information.
Therefore, the order follow-up method based on multi-system collaboration in the embodiment of the invention can update the data of the follow-up object in real time, and can push the client data information and the order state related information in the follow-up process of the agent on the order. Further, the invention also enables reactivation of the order by subsequently acquired relevant data after the order has been set to an ended state.
Example two
As shown in fig. 2, fig. 2 is a schematic structural diagram of an order follow-up system based on multi-system collaboration according to a second embodiment of the present invention, where the system includes a data acquisition total system 201 and a management terminal 203, where the data acquisition total system includes at least one data acquisition subsystem 2011, and;
the order follow-up system based on multi-system cooperation is used for executing the following steps:
when the real-time state of the order changes, the at least one data acquisition subsystem acquires the order real-time data, wherein the order real-time data comprises an order ID and related data related to the order ID;
the at least one data acquisition subsystem preprocesses the order real-time data and service node information corresponding to the at least one data acquisition subsystem;
and when the at least one data acquisition subsystem acquires and receives a verification success notice, the at least one data acquisition subsystem acquires and pushes the order real-time data to a management terminal according to a preset pushing rule.
As an alternative embodiment, the order follow-up system based on multi-system collaboration is further configured to perform the steps of:
the at least one data acquisition subsystem acquires and receives a modification request for the order data sent by a management terminal, wherein the modification request comprises the order ID and modification information corresponding to the order ID;
the at least one data acquisition subsystem acquires real-time order data that is modified from the at least one data acquisition system according to the modification request.
As an optional implementation manner, the order follow-up system based on multi-system cooperation is further used for executing the following steps:
and when the at least one data acquisition subsystem is successful in modifying the order real-time data stored in the at least one data acquisition subsystem, the at least one data acquisition subsystem sends an order data updating instruction to the management terminal so that the management terminal can update local order data by following the order data updating instruction.
As an alternative embodiment, the order follow-up system based on multi-system collaboration is further configured to perform the steps of:
the at least one data acquisition subsystem reads an authentication certificate corresponding to the service node ID from a preset storage path according to the service node ID in the service node information;
and the at least one data acquisition subsystem sends the authentication certificate corresponding to the service node ID to the management terminal, so that the management terminal verifies the authentication certificate according to a preset verification rule, and sends a verification success notification to the at least one data acquisition subsystem after the authentication of the authentication certificate is successful.
As an alternative embodiment, the order follow-up system based on multi-system collaboration is further configured to perform the steps of:
and the at least one data acquisition subsystem encapsulates and sequences the order real-time data according to a preset data format, wherein the data format can be a JAVA encapsulation object or a Json object.
As an alternative embodiment, the order follow-up system based on multi-system collaboration is further configured to perform the steps of:
and the at least one data acquisition subsystem receives the verification success notification sent by the management terminal and determines that the verification success notification is received.
As an optional implementation manner, the related data of the order ID includes at least one of a customer name corresponding to the order ID, a customer contact way corresponding to the order ID, an order active state corresponding to the order ID, a generation time corresponding to the order ID, and an end time corresponding to the order ID.
For example, it is assumed that in a certain electric sales chain, there are a customer source point, a transfer point and a sales promotion point, and in order to realize sales promotion of a certain product, the customer source point is responsible for acquiring a potential customer and generating the order, then a management terminal is set at the customer source point, and the management terminal is configured with an agent, and the agent is responsible for entering order information and managing the order. Therefore, the efficiency of manually inputting order information is low, and the transfer point and the promotion point are not connected with the passenger source point in real time, so that updated data cannot be timely obtained at other nodes such as the transfer point, and the integrity of the order data is caused. The order follow-up system based on multi-system cooperation provided by the invention comprises a plurality of data acquisition subsystems, wherein the plurality of data acquisition subsystems are arranged on different service nodes related to orders and are communicated with a management terminal, for example, the data acquisition systems are respectively arranged at a customer source point and a transfer point, and the order follow-up system is arranged at a promotion point, so that when the state of an order in any one node of the customer source point, the transfer point and the transfer point is sent and changed, the customer source point and the transfer point can respectively upload real-time data of the order and push the real-time data of the order to the management terminal positioned at the promotion point, thereby enabling a customer pushing at the management terminal to acquire real-time order information and timely modify the order information.
Therefore, the order follow-up system based on multi-system cooperation in the embodiment of the invention can update the data of the follow-up object in real time, and can push the client data information and the order state related information in the follow-up process of the agent on the order. Further, the invention also enables reactivation of the order by subsequently acquired relevant data after the order has been set to an ended state.
Example III
As shown in fig. 3, fig. 3 is a schematic structural diagram of a management terminal according to a third embodiment of the present invention, where the management terminal includes:
a processor 302; and
a memory 301 configured to store machine readable instructions that when executed by the processor 302 cause the processor 302 to perform a multi-system collaboration-based order follow-up method according to an embodiment of the present invention.
The management terminal of the embodiment of the invention is used for following the order based on multi-system cooperation. The data of the follow-up object can be updated in real time, and the client data information and the order state related information can be pushed in the follow-up process of the agent on the order. Further, the invention also enables reactivation of the order by subsequently acquired relevant data after the order has been set to an ended state.
Example IV
A fourth embodiment of the present invention provides a computer readable storage medium storing a computer program, where the computer program is executed by a processor to perform the order follow-up method based on multi-system collaboration according to the first embodiment of the present invention.
The computer readable storage medium of the embodiments of the present invention provides an order follow-up method based on multi-system collaboration. The data of the follow-up object can be updated in real time, and the client data information and the order state related information can be pushed in the follow-up process of the agent on the order. Further, the invention also enables reactivation of the order by subsequently acquired relevant data after the order has been set to an ended state.
Those of skill in the art will appreciate that the various operations, methods, steps in the flow, acts, schemes, and alternatives discussed in the present invention may be alternated, altered, combined, or eliminated. Further, other steps, means, or steps in a process having various operations, methods, or procedures discussed herein may be alternated, altered, rearranged, disassembled, combined, or eliminated. Further, steps, measures, schemes in the prior art with various operations, methods, flows disclosed in the present invention may also be alternated, altered, rearranged, decomposed, combined, or deleted.
In the description of the present invention, it should be understood that the terms "center," "upper," "lower," "front," "rear," "left," "right," "vertical," "horizontal," "top," "bottom," "inner," "outer," and the like indicate orientations or positional relationships based on the orientation or positional relationships shown in the drawings, merely to facilitate describing the present invention and simplify the description, and do not indicate or imply that the devices or elements referred to must have a specific orientation, be configured and operated in a specific orientation, and thus should not be construed as limiting the present invention.
The terms "first," "second," and the like, are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defining "a first" or "a second" may explicitly or implicitly include one or more such feature. In the description of the present invention, unless otherwise indicated, the meaning of "a plurality" means two or more.
In the description of the present invention, it should be noted that, unless explicitly specified and limited otherwise, the terms "mounted," "connected," and "connected" are to be construed broadly, and may be either fixedly connected, detachably connected, or integrally connected, for example; can be directly connected or indirectly connected through an intermediate medium, and can be communication between two elements. The specific meaning of the above terms in the present invention will be understood in specific cases by those of ordinary skill in the art.
In the description of the present specification, a particular feature, structure, material, or characteristic may be combined in any suitable manner in one or more embodiments or examples.
It should be understood that, although the steps in the flowcharts of the figures are shown in order as indicated by the arrows, these steps are not necessarily performed in order as indicated by the arrows. The steps are not strictly limited in order and may be performed in other orders, unless explicitly stated herein. Moreover, at least some of the steps in the flowcharts of the figures may include a plurality of sub-steps or stages that are not necessarily performed at the same time, but may be performed at different times, the order of their execution not necessarily being sequential, but may be performed in turn or alternately with other steps or at least a portion of the other steps or stages.
The foregoing is only a partial embodiment of the present invention, and it should be noted that it will be apparent to those skilled in the art that modifications and adaptations can be made without departing from the principles of the present invention, and such modifications and adaptations are intended to be comprehended within the scope of the present invention.
Claims (9)
1. An order follow-up method based on multi-system collaboration, wherein the method is applied to a data acquisition system including at least one data acquisition subsystem, and wherein the method comprises:
when the real-time state of an order is changed, acquiring order real-time data, wherein the order real-time data comprises an order ID and related data related to the order ID;
preprocessing the order real-time data and service node information corresponding to the at least one data acquisition subsystem to enable the service node information to be related to the order real-time data, wherein the service node information is used for representing the real-time running state of a service node; the preprocessing of the order real-time data and the service node information corresponding to the at least one data acquisition subsystem comprises the following steps: reading an authentication certificate corresponding to the service node ID from a preset storage path according to the service node ID in the service node information; sending an authentication certificate corresponding to the service node ID to a management terminal, so that the management terminal verifies the authentication certificate according to a preset verification rule, and sending a verification success notification to the at least one data acquisition subsystem after the authentication of the authentication certificate is successful;
and when receiving a verification success notice aiming at the order real-time data and the service node information, pushing the order real-time data to a management terminal according to a preset pushing rule.
2. The order follow-up method based on multi-system collaboration according to claim 1, wherein after pushing the order real-time data to a management terminal according to a preset pushing rule, the method further comprises:
receiving a modification request for the order real-time data sent by a management terminal, wherein the modification request comprises the order ID and modification information corresponding to the order ID;
and acquiring real-time order data stored in the at least one data acquisition subsystem according to the modification request.
3. The multi-system collaboration based order follow-up method of claim 2, wherein after modifying the order real-time data stored in the at least one data acquisition subsystem in accordance with the modification request, the method further comprises:
and when the real-time order data stored in the at least one data acquisition subsystem is successfully modified, sending an order data updating instruction to the management terminal so that the management terminal can update local order data with the order data updating instruction.
4. A multi-system collaboration based order follow-up method as claimed in claim 3 wherein before reading the authentication credentials corresponding to the service node IDs from a preset storage path according to the service node IDs in the service node information, the method further comprises:
and packaging and serializing the order real-time data according to a preset data format, wherein the data format is a JAVA packaging object or a Json object.
5. A multi-system collaboration based order follow-up method as claimed in claim 3 wherein after sending the authentication credentials corresponding to the service node IDs to a management terminal, the method further comprises:
and receiving a verification success notification sent by the management terminal, and determining that the verification success notification is received.
6. A multi-system collaboration based order follow-up method as claimed in any of claims 1-5 wherein the data related to the order ID comprises at least one of a customer name corresponding to the order ID, a customer contact address corresponding to the order ID, an order active status corresponding to the order ID, a generation time corresponding to the order ID, an end time corresponding to the order ID.
7. An order follow-up system based on multi-system cooperation is characterized by comprising a data acquisition and aggregation system and a management terminal, wherein the data acquisition and aggregation system comprises at least one data acquisition subsystem and;
the order follow-up system based on multi-system collaboration for performing the method of any of claims 1-6.
8. A management terminal, characterized by: the management terminal includes:
a processor; and
a memory configured to store machine-readable instructions that, when executed by the processor, cause the processor to perform the multi-system collaboration-based order follow-up method of any of claims 1-6.
9. A computer readable storage medium storing a computer program, wherein the computer program is executed by a processor to perform the multi-system collaboration based order follow-up method of any of claims 1-6.
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| CN201910892288.0A CN110717658B (en) | 2019-09-17 | 2019-09-17 | Order follow-up method, system, management terminal and medium based on multi-system cooperation |
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| CN114022255B (en) * | 2022-01-06 | 2022-04-01 | 江苏银承网络科技股份有限公司 | Bill order processing method, device, equipment and storage medium |
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| CN101510289A (en) * | 2009-03-31 | 2009-08-19 | 成都硅创科技有限公司 | Digital property right certificate and implementing method thereof |
| CN103530757A (en) * | 2013-10-30 | 2014-01-22 | 杨斯智 | Network based multi-mode intelligent order following management method and intelligent management system |
| CN108876689A (en) * | 2018-06-25 | 2018-11-23 | 中国联合网络通信集团有限公司 | Order processing method, apparatus, equipment and computer readable storage medium |
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| CN101510289A (en) * | 2009-03-31 | 2009-08-19 | 成都硅创科技有限公司 | Digital property right certificate and implementing method thereof |
| CN103530757A (en) * | 2013-10-30 | 2014-01-22 | 杨斯智 | Network based multi-mode intelligent order following management method and intelligent management system |
| CN108876689A (en) * | 2018-06-25 | 2018-11-23 | 中国联合网络通信集团有限公司 | Order processing method, apparatus, equipment and computer readable storage medium |
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