CN110601875A - Information output method, information output device, management equipment and computer readable storage medium - Google Patents
Information output method, information output device, management equipment and computer readable storage medium Download PDFInfo
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- CN110601875A CN110601875A CN201910751647.0A CN201910751647A CN110601875A CN 110601875 A CN110601875 A CN 110601875A CN 201910751647 A CN201910751647 A CN 201910751647A CN 110601875 A CN110601875 A CN 110601875A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0604—Management of faults, events, alarms or notifications using filtering, e.g. reduction of information by using priority, element types, position or time
- H04L41/0609—Management of faults, events, alarms or notifications using filtering, e.g. reduction of information by using priority, element types, position or time based on severity or priority
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/22—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]
Abstract
The embodiment of the invention discloses an information output method, an information output device, management equipment and a computer readable storage medium, wherein the method can be applied to the field of monitoring, and comprises the following steps: when the selection operation aiming at a first node identifier displayed on a management interface is detected, acquiring the alarm level of the first node corresponding to the first node identifier; if the alarm level of the first node is higher than the preset level, acquiring attribute information of the first node; acquiring variation information corresponding to the first node according to the attribute information of the first node; and outputting the change information corresponding to the first node. By implementing the embodiment of the invention, the change information corresponding to the node can be output, which is beneficial to improving the fault processing efficiency.
Description
Technical Field
The invention relates to the technical field of computers, in particular to an information output method, an information output device, management equipment and a computer readable storage medium.
Background
With the increasing scale and complexity of the system, various faults occur at any time, each fault may cause the system to send one or more alarms to notify operation and maintenance personnel, and the operation and maintenance personnel need to quickly locate a fault source in the face of massive alarm data to reduce loss caused by the fault.
Generally, a fault is caused by a hardware reason, but in a software system, when a relevant part in the software system is not upgraded or changed due to upgrading or changing of a software system, the fault is also caused.
However, at present, change information such as upgrading of a software system or changing of a function cannot be displayed in combination with a node, so that failure processing efficiency is low.
Disclosure of Invention
The embodiment of the invention discloses an information output method, an information output device, management equipment and a computer readable storage medium, which can output the variation information corresponding to a node and are beneficial to improving the fault processing efficiency.
In a first aspect, an embodiment of the present invention discloses an information output method, where the method is applied to a management device, and the method may include: when the selection operation aiming at a first node identifier displayed on a management interface is detected, acquiring the alarm level of the first node corresponding to the first node identifier; if the alarm level of the first node is higher than the preset level, acquiring attribute information of the first node, wherein the attribute information of the first node comprises information of a software system to which the first node belongs, information of a product corresponding to the first node in the software system to which the first node belongs and node information of the first node; acquiring variation information corresponding to the first node according to the attribute information of the first node, wherein the variation information corresponding to the first node comprises variation information of a software system to which the first node belongs, variation information of a product corresponding to the first node in the software system to which the first node belongs, and variation information of the first node; and outputting the change information corresponding to the first node.
In one implementation, the variation information corresponding to the first node may include time, and the method may further include: the specific implementation manner of acquiring the time when the first node generates the alarm and outputting the change information corresponding to the first node may be that if the change information corresponding to the first node includes first change information that matches the time when the first node generates the alarm, the first change information is output.
In one implementation, the method may further include: if the first change information matched with the time for generating the alarm by the first node does not exist in the change information corresponding to the first node, obtaining the change information corresponding to the second node according to the attribute information of the second node, wherein the second node and the first node belong to the same software system, and the second node is a previous service node of the first node in the service process of the same software system; and if second variation information matched with the time for generating the alarm by the first node exists in the variation information corresponding to the second node, outputting the second variation information.
In one implementation, the management device may be configured to manage a plurality of nodes, and the method may further include: and displaying the identifier of each node managed by the management equipment in a management interface, wherein the display sequence of the plurality of nodes managed by the management equipment in the management interface is the same as the business process sequence of the plurality of nodes in the affiliated software system.
In one implementation manner, the information of the software system to which the first node belongs may include an identifier of a management server corresponding to the software system to which the first node belongs; the specific implementation of obtaining the change information of the software system to which the first node belongs according to the information of the software system to which the first node belongs may be: sending a request to a management server according to the identifier of the management server, wherein the request comprises a first node identifier and is used for acquiring the change information of a software system to which a first node belongs; and receiving response information sent by the management server, wherein the response information comprises the change information of the software system to which the first node belongs, and the response information is sent by the management server when the change information of the software system to which the first node belongs has an association relationship with the first node identifier.
In one implementation, the method may further include: if the alarm level of the first node is lower than or equal to the preset level, acquiring the service condition information of the system resource of the first node, wherein the service condition information comprises at least one of the occupancy rate and the operation performance of the system resource; and sending the use condition information to the preset equipment so that the preset equipment outputs the use condition information.
In one implementation, the management device may be configured to manage a plurality of nodes, and the method may further include: acquiring fault information of nodes aiming at each node managed by the management equipment; determining the alarm level of the node according to the fault information of the node; taking the alarm color corresponding to the alarm level of the node as the alarm color of the node according to the corresponding relation between the alarm level and the alarm color; and displaying the identifier of the node in the alarm color of the node in a management interface.
In a second aspect, an embodiment of the present invention discloses an information output apparatus, which includes means for performing the method of the first aspect.
In a third aspect, an embodiment of the present invention discloses a management device, where the management device includes a memory and a processor, where the memory is used to store a computer program, the computer program includes program instructions, and the processor is configured to call the program instructions to execute the method according to the first aspect.
By implementing the embodiment of the invention, the change information corresponding to the first node can be obtained according to the attribute information of the first node, and the change information corresponding to the first node is output, thereby being beneficial to improving the fault processing efficiency according to the change information corresponding to the first node.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a schematic flow chart of an information output method according to an embodiment of the present invention;
FIG. 2 is a flow chart of another information output method according to an embodiment of the present invention;
FIG. 3 is an interface diagram of a management interface according to an embodiment of the present invention;
fig. 4 is a schematic structural diagram of an information output apparatus according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of a management device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, fig. 1 is a schematic flow chart illustrating an information output method according to an embodiment of the present invention. The method is applied to a management device, and specifically, as shown in fig. 1, the information output method according to the embodiment of the present invention may include, but is not limited to, the following steps:
s101, when the management device detects selection operation aiming at a first node identifier displayed on a management interface, the management device obtains the alarm level of the first node corresponding to the first node identifier.
In the embodiment of the present invention, the management device may be configured to manage operations of a plurality of nodes, and a user (e.g., an operation and maintenance person) may better manage operations of each node by checking an operation condition of each node managed by the management device. Specifically, the management device may display identifiers of each managed node on a connected management interface, where each identifier is used to uniquely identify one node, and a user may display, on the management interface, related information of a first node corresponding to a first node identifier by selecting (e.g., clicking) the first node identifier. Since the first node has more related information, information that the user pays more attention to can be preferentially displayed when the information is displayed. For example, when the alarm level of the first node is higher, information helpful for determining the reason of the alarm may be preferentially displayed, so that a user may use the displayed information as a logical point for checking the reason of the alarm, which may determine the reason of the alarm and eliminate the alarm more quickly, and is beneficial to reducing the loss caused by the alarm as much as possible.
Specifically, the specific implementation manner of the management device obtaining the alarm level of the first node may be: the management device obtains the alarm level of the first node from the local storage, wherein the alarm level of the first node stored locally by the management device may be sent to the management device by the first node. It should be noted that the local storage of the management device stores not only the alarm level of the first node but also the alarm levels of other nodes managed by the management device.
In an implementation manner, a specific implementation manner of the management device obtaining the alarm level of the first node may further be that: the management device sends an alarm level acquisition request to the first node, and after receiving the alarm level acquisition request, the first node may send the alarm level of the first node to the management device. In an implementation manner, a specific implementation manner of the management device obtaining the alarm level of the first node may further be that: the management device obtains fault information of the first node from the first node, and determines an alarm level of the first node according to the fault information, where the fault information may include information of faults occurring in the first node and not yet processed, for example, the fault information may include the number of faults occurring in the first node and not yet processed, and optionally, when the number of faults included in the fault information is larger, the alarm level of the first node is higher; the lower the number of failures included in the failure information, the lower the alarm level of the first node. In the embodiment of the present invention, the alarm level may be used to characterize the alarm severity of the first node, where a higher alarm level may indicate a more serious alarm severity of the first node, and a lower alarm level may indicate a more slight alarm severity of the first node.
In practical situations, the influence of each fault occurring in a node on the node can be divided into a system-side influence and a service-side influence, the system-side influence and the service-side influence comprehensively determine the influence of the fault on the node, and the influence of all faults in the node on the node comprehensively determines the alarm level of the node. In the embodiment of the present invention, the fault score may be used to characterize the influence degree of the fault on the system or service, and generally, a higher fault score indicates a greater influence degree of the fault on the system or service.
In one implementation, the fault information of the first node may include, but is not limited to, an identification of each fault occurring in the first node and not yet processed, and a fault score of each fault in the system dimension and a fault score in the business dimension, each identification being used to uniquely identify one fault, and the fault score in the system dimension and the fault score in the business dimension of each fault may be determined by the first node. The specific implementation manner of determining, by the management device, the alarm level of the first node according to the fault information of the first node may be: and taking the sum of the fault scores of all faults in the fault information of the first node in the system dimension and the fault scores of all faults in the service dimension as the total fault score of the fault, taking the sum of the total fault scores of all faults in the fault information of the first node as the fault score of the first node, and taking the alarm grade corresponding to the fault score of the first node as the alarm grade of the first node according to the corresponding relation between the fault score and the alarm grade. By considering the fault scores of the system dimension and the service dimension to determine the total fault score of the fault, the alarm level of the first node can be better evaluated according to the total fault score of the fault.
Specifically, the management device may store a correspondence between the fault score and the alarm level, or a correspondence between the fault score range and the alarm level, and the management device may use the alarm level corresponding to the fault score of the first node as the alarm level of the first node through the correspondence. For example, a score between [10, 20] corresponds to an alarm level of v1, a score between [20, 30] corresponds to an alarm level of v2, and a score between [30, 40] corresponds to an alarm level of v 3.
In one implementation, the specific implementation manner of the management device determining the fault score of each fault in the fault information in the system dimension may be: aiming at the fault corresponding to each fault identification in the fault information, determining a set of fault identification initiating results from all fault identifications in the fault information, wherein the fault initiating results corresponding to each fault identification in the set of fault identification initiating results from the fault, and the fault type of the fault initiating corresponding to each fault identification in the set of fault identification initiating results in a system type; summing fault fractions of triggered faults corresponding to all triggered fault identifications in the triggered fault identification set to obtain a first numerical value; determining the fault type of the fault, wherein the fault type comprises a system type or a service type; if the fault type of the fault is the system type, taking the sum of the fault score of the fault and the first numerical value as the fault score of the fault on the system dimension; and if the fault type of the fault is the service type, taking the first numerical value as the fault score of the fault on the system dimension. For example, if the fault flag in the fault information includes: the fault information includes an identifier 1, an identifier 2, an identifier 3, and an identifier 4, and a fault corresponding to the identifier 1 may cause a fault 2 corresponding to the identifier 2 and a fault 3 corresponding to the identifier 3 in the fault information (fault types of the fault 1 corresponding to the identifier 1, the fault 2 corresponding to the identifier 2, and the fault 3 corresponding to the identifier 3 are all system types), and a process of determining, by the management device, a fault score of the fault 1 corresponding to the identifier 1 in a system dimension is as follows: the induced fault identification set comprises an identification 2 and an identification 3, the first value is the sum of the fault score of the fault 1 and the fault score of the fault 2, and the fault score of the fault 1 in the system dimension is the sum of the first value and the fault score of the fault 1 because the fault type of the fault 1 is the system type.
Faults that are of the system type may include, but are not limited to: faults of the CPU, memory, thread, database, etc. occur, for example, the CPU usage rate exceeds 80%. Faults belonging to a traffic type may include, but are not limited to: the total service amount of the first node is smaller than a preset total amount threshold, the service amount increases and decreases, the service success amount (or the service success rate) decreases to a preset power amount threshold (or a preset success rate threshold), and the service failure amount (or the service failure rate) increases to a preset failure amount threshold (a preset failure rate threshold). For example, the traffic success rate drops to 50%. The first value is the sum of the fault scores of the triggered faults corresponding to all triggered fault markers in the triggered fault marker set, so that the first value can be used to characterize the maximum influence of all faults belonging to the system type caused by the fault on the system side, that is, the influence caused when the faults corresponding to all triggered fault markers in the triggered fault marker set all occur is the maximum influence of all faults belonging to the system type caused by the fault on the system side. If the fault type of the fault is a system type, the sum of the fault score of the fault and the first value may be used to characterize the maximum impact the fault has on the system. If the fault type of the fault is a service type, the first value can be used for representing the maximum influence of the fault on the system. The fault score of each fault in the fault information on the system dimension is determined by introducing the triggered fault identification set, so that the determined fault score can more accurately represent the influence of the fault on the system.
In an implementation manner, a specific implementation manner of the first node obtaining the alarm level of the first node may be: acquiring fault information of the first node, and determining an alarm level of the first node according to the fault information, where a specific implementation manner of the first node determining the alarm level of the first node according to the fault information may refer to a specific implementation manner of the management device determining the alarm level of the first node according to the fault information, which is not described herein again.
In the embodiment of the present invention, the management device may be a terminal device or a server. The terminal device may be a smart phone, a tablet Computer, a Personal Computer (PC), a smart television, a smart watch, a vehicle-mounted device, a wearable device, a terminal device in the future fifth Generation mobile communication technology (5G) network, and the like, which is not limited in the embodiments of the present invention.
S102, if the alarm level of the first node is higher than the preset level, the management equipment acquires attribute information of the first node, wherein the attribute information of the first node comprises information of a software system to which the first node belongs, information of a product corresponding to the software system to which the first node belongs and node information of the first node.
Specifically, after the management device obtains the alarm level of the first node, it may be determined whether the alarm level of the first node is higher than a preset level, and if so, the attribute information of the first node is obtained. When the alarm level of the first node is higher than the preset level, the alarm degree of the first node is serious, and at the moment, the management equipment can preferentially output information which is helpful for determining the reason of the alarm. In the software system, when the upgrade of the software system or the change of a certain function causes that the relevant part in the software system does not complete the corresponding upgrade or change, a fault is also generated. Therefore, when the alarm level of the first node is higher than the preset level, the management device acquires the attribute information of the first node, further acquires the change information corresponding to the first node according to the attribute information of the first node, and outputs the change information, so that a user (such as operation and maintenance personnel) can determine the alarm reason according to the change information and eliminate the alarm, and the loss caused by the alarm is favorably reduced as much as possible.
In the embodiment of the present invention, each node that manages device management may have three attributes: the system is a software system to which the node belongs, the product is a corresponding product in the software system to which the node belongs, and the node name is used for uniquely identifying one node. The software system may be used to implement the functionality of one or more products, for example, software system a may implement the functionality of paying for products, purchasing products, and social products. Each node managed by the management device is used for realizing the function of one product, that is, the product attribute information of each node managed by the management device is the information of one product. In this embodiment of the present invention, the management device may obtain the attribute information of the first node in the local storage, or obtain the attribute information of the first node from the first node, which is not limited in this embodiment of the present application.
In one implementation, if the alarm level of the first node is lower than or equal to the preset level, the management device may obtain usage information of the system resource of the first node, and send the usage information to the preset device, so that the preset device outputs the usage information, where the usage information may include, but is not limited to, one or more of an occupancy rate of the system resource, an operating performance, a CPU occupancy rate, an SQL average time consumption, an SQL throughput, an SQL cache hit rate, a memory usage rate, and a network bandwidth usage. When the alarm level of the first node is lower than or equal to the preset level, the alarm degree of the first node is indicated to be slight, and at the moment, the management equipment outputs the service condition information of the system resource of the first node, so that a user can know the operation condition of the first node conveniently, and the probability of generating an alarm by the first node is reduced. The preset device may be a terminal device or a server. In an implementation manner, the preset level may be a default setting of the management device or may be user-defined, which is not limited in the embodiment of the present invention.
S103, the management device acquires the variation information corresponding to the first node according to the attribute information of the first node, wherein the variation information corresponding to the first node comprises the variation information of the software system to which the first node belongs, the variation information of the product corresponding to the software system to which the first node belongs, and the variation information of the first node.
Specifically, after the management device acquires the attribute information of the first node, the management device may acquire the change information corresponding to the first node according to the attribute information of the first node. Specifically, the management device acquires the change information of the software system to which the first node belongs according to the information of the software system to which the first node belongs, acquires the change information of the product corresponding to the first node in the software system to which the first node belongs according to the information of the product corresponding to the first node in the software system to which the first node belongs, and acquires the change information of the first node according to the node information of the first node.
In one implementation, the change information of the software system to which the first node belongs may include, but is not limited to: one or more of system version changes, releases, and architecture changes; the change information of the corresponding product of the first node in the software system may include, but is not limited to: one or more of information on business activities such as product promotion and product sale stopping; the change information of the first node may include, but is not limited to: one or more of first node death and first node importance change. The disappearance of the first node indicates that the first node does not work any more, and the importance of the first node means the importance of the first node in the process of realizing the function of the corresponding product, for example, if the product function corresponding to the first node is a product purchasing function, if the first node is used for displaying the commodity, the purchasing link cannot be obtained even if the commodity cannot be displayed, that is, the purchasing function cannot be realized, that is, the importance of the first node in the process of realizing the product purchasing function is relatively high.
In one implementation manner, the information of the software system to which the first node belongs may include an identifier of a management server corresponding to the software system to which the first node belongs; the specific implementation manner of the management device obtaining the change information of the software system to which the first node belongs according to the information of the software system to which the first node belongs may be: sending a request to a management server according to the identifier of the management server, wherein the request comprises a first node identifier and is used for acquiring the change information of the software system to which the first node belongs; and receiving response information sent by the management server, wherein the response information can comprise the change information of the software system to which the first node belongs, and the response information is sent by the management server when the change information of the software system to which the first node belongs has an association relationship with the first node identifier.
The management server is configured to manage change information of the software system, and the change information of the software system may include change information within a preset time length range, for example, if the preset time length range is 24 hours, the system 1 performs system update at 8 am on 6 th 1 morning and performs system update again at 8 am on 6 th 2 morning, and then the change information of the system 1 stored in the 8 am management server on 6 th 3 morning only includes information of system update performed at 8 am on 6 th 2 morning and does not include information of system update performed at 8 am on 6 th 1 morning, so that the management server only stores change information during a period from 8 am on 6 th 2 morning to 8 am on 6 th 3 morning at 8 am on 6 th 3 morning. In an implementation manner, the preset duration range may be set by the management server as a default, or may be user-defined, which is not limited in the embodiment of the present invention.
In the embodiment of the present invention, the management server may be further configured to determine which nodes the change information of the software system has an association relationship, for example, when the change information of the system 1 includes information that the system 1 makes a version change, the association relationship between the change information of the system 1 and the node 1 indicates that the node 1 needs to be changed when the system 1 makes a version change, and the absence of the association relationship between the change information of the system 1 and the node 1 indicates that the node 1 does not need to be changed when the system 1 makes a version change, that is, the node 1-related information is not changed compared with the system 1 before the version change.
After receiving the request sent by the management device, the management server determines, according to the first node identifier in the request, the software system to which the first node belongs, and further obtains the change information of the software system, and obtains a node identifier set having an association relationship with the change information of the software system. In one implementation, if the node identifier set does not include the first node identifier, it is determined that the change information of the software system does not have an association relationship with the first node identifier, and at this time, the management server may send, to the management device, first response information, where the first response information is used to indicate that the change information of the software system does not have an association relationship with the first node identifier.
In the software system, when the upgrade of the software system or the change of a certain function causes that the relevant part in the software system does not complete the corresponding upgrade or change, a fault is generated. When the alarm reason which is helpful for determining the first node needs to be output, if the software system to which the first node belongs is changed and the change has an association relationship with the first node, outputting change information of the software system to which the first node belongs can be helpful for determining the alarm reason of the first node; if the change does not have an association relationship with the first node, that is, the correlation of the first node does not change before and after the change of the software system to which the first node belongs, it can be considered that the cause of the alarm of the first node is not related to the change of the software system to which the first node belongs, and at this time, it is not necessary to output change information of the software system, and therefore, outputting change information of the software system does not contribute to determining the cause of the alarm of the first node, but rather, the efficiency of determining the cause of the alarm of the first node is reduced due to outputting useless information.
In one implementation, the information of the corresponding product in the software system to which the first node belongs may include an identifier of a product server of the corresponding product in the software system to which the first node belongs; the specific implementation manner of the management device obtaining the change information of the product corresponding to the first node in the software system to which the first node belongs according to the information of the product corresponding to the first node in the software system to which the first node belongs may be: sending a first request to a product server according to the identifier of the product server, wherein the first request comprises a first node identifier, and the first request is used for acquiring the change information of a corresponding product in a software system to which a first node belongs; and receiving second response information sent by the product server, where the second response information may include change information of a product corresponding to the first node in the software system to which the first node belongs, and the second response information is sent when the change information of the product corresponding to the software system to which the first node belongs and the first node identifier have an association relationship.
The product server is configured to manage change information of the product, where the change information of the product may include change information within a first preset time range, for example, if the preset time range is 24 hours, the product server only stores the change information during a period from 8 o 'clock at 3 am at 6 month to 8 o' clock at 3 am at 6 month. In an implementation manner, the first preset duration range may be set by a product server as a default, or may be user-defined, which is not limited in the embodiment of the present invention. In the embodiment of the present invention, the product server may be further configured to determine which nodes the change information of the product has an association relationship with, for example, when the change information of the product 1 includes information that the product 1 performs price reduction, since the price of the display needs to be reduced when performing price reduction, if the node 1 is used to implement the display function, the node 1 has an association relationship with the change information of the product 1.
After receiving the first request sent by the management device, the product server determines, according to the first node identifier in the request, a product corresponding to the software system to which the first node belongs, and further obtains the change information of the product, and obtains a node identifier set having an association relationship with the change information of the product. In one implementation, if the node identifier set does not include the first node identifier, it is determined that the variation information of the product does not have an association relationship with the first node identifier, and at this time, the product server may send, to the management device, second response information, where the second response information is used to indicate that the variation information of the product does not have an association relationship with the first node identifier.
In one implementation, the node information of the first node may include an identification of the first node; the specific implementation manner of the management device obtaining the change information of the first node according to the node information of the first node may be: sending a second request to the first node according to the identifier of the first node, wherein the second request comprises a time period, and the second request is used for acquiring the change information of the first node in the time period; and receiving third response information sent by the first node, wherein the third response information may include change information of the first node in the time period, and the third response information is sent when the first node changes in the time period. For example, if the first node dies at 8 o ' clock on day 1/6 month and the time period is from 0 o ' clock to 24 o ' clock on day 1/6 month, the first node may transmit the information of the first node to the management device. In one implementation, the request and the first request may each include a time period for acquiring the variation information within the time period. That is, the response information may include change information of the software system to which the first node belongs in the time period in the request, and the second response information may include change information of the product corresponding to the software system to which the first node belongs in the time period in the first request. In an implementation manner, the foregoing time period may be set by a default of the management device or may be customized by a user, which is not limited in the embodiment of the present invention.
And S104, the management device outputs the change information corresponding to the first node.
Specifically, the management device may display the variation information corresponding to the first node in the management interface, or may output the variation information corresponding to the first node in an output device connected to the management device, where the output device connected to the management device may exist in the same physical entity as the management device, or may not exist in the same physical entity but be connected in a wired or wireless manner.
In one implementation, the management device may be configured to manage a plurality of nodes, and for each node managed by the management device, the management device may obtain fault information of the node; determining the alarm level of the node according to the fault information of the node, and taking the alarm color corresponding to the alarm level of the node as the alarm color of the node according to the corresponding relation between the alarm level and the alarm color; and displaying the identifier of the node in the alarm color of the node in the management interface. The step S101 may refer to the description in step S101 for the management device to obtain the fault information of the node, and determine the alarm level of the node according to the fault information of the node, which is not described herein again. The corresponding relationship between the alarm level and the alarm color may be stored in the local memory of the management device, or may be stored in the cloud.
Taking the corresponding relationship between the alarm level and the alarm color as shown in table 1 as an example, as can be seen from table 1, the higher the alarm level is, the more sensitive alarm color of human can be used to display the identifier of the node, for example, red as the alarm color can be compared with orange as the alarm color, so that the user can more easily notice the identifier of the node displayed as red, thereby being beneficial to eliminating the alarm in time. Table 1 is for illustration only, and does not limit the embodiments of the present invention.
TABLE 1 corresponding relationship table between alarm level and alarm color
| Alarm rating | Color of alarm |
| Is free of | Green colour |
| First stage | Pink colour |
| Second stage | Yellow colour |
| Three-stage | Orange colour |
| Four stages | Red colour |
By implementing the embodiment of the invention, the change information corresponding to the first node can be obtained according to the attribute information of the first node, and the change information corresponding to the first node is output, so that the fault can be positioned more timely according to the change information corresponding to the first node, and the fault processing efficiency can be improved.
Referring to fig. 2, fig. 2 is a schematic flow chart illustrating another information output method according to an embodiment of the present invention. The method is applied to a management device, and specifically, as shown in fig. 2, the information output method according to the embodiment of the present invention may include, but is not limited to, the following steps:
s201, when the management device detects a selection operation for a first node identifier displayed on a management interface, the management device obtains an alarm level of the first node corresponding to the first node identifier.
S202, if the alarm level of the first node is higher than the preset level, the management device acquires attribute information of the first node, wherein the attribute information of the first node comprises information of a software system to which the first node belongs, information of a product corresponding to the software system to which the first node belongs and node information of the first node.
S203, the management device acquires the variation information corresponding to the first node according to the attribute information of the first node, wherein the variation information corresponding to the first node comprises the variation information of the software system to which the first node belongs, the variation information of the product corresponding to the first node in the software system to which the first node belongs, and the variation information of the first node, and the variation information corresponding to the first node comprises time.
It should be noted that, the execution processes of step S201 to step S203 may refer to the specific descriptions in step S101 to step S103 in fig. 1, which are not described herein again. In the embodiment of the present invention, the number of the variation information corresponding to the first node may be one or more, and each variation information corresponds to one time (i.e., variation time).
S204, the management equipment acquires the time of the first node for generating the alarm.
Specifically, the management device may request the first node to acquire the time when the first node generates the alarm, or may acquire the time when the first node generates the alarm from the local storage, where the time when the first node generates the alarm and stored in the local storage may be sent to the management device by the first node, which is not limited in this embodiment of the present application.
S205, if the first change information matched with the time when the first node generates the alarm exists in the change information corresponding to the first node, the management equipment outputs the first change information corresponding to the first node.
Specifically, after acquiring the time when the first node generates the alarm, the management device may determine whether first change information matching the time when the first node generates the alarm exists in the change information corresponding to the first node, and if so, output the first change information corresponding to the first node; if the change information does not exist, outputting prompt information to prompt that the change information corresponding to the first node does not exist in the change information matched with the time for generating the alarm by the first node. Wherein, whether the first change information matched with the time for generating the alarm by the first node exists in the change information corresponding to the first node may refer to: whether the variation information corresponding to the first node has variation information (namely, the first variation information) which is earlier than the time when the first node generates the alarm or not exists in the variation information corresponding to the first node. That is, the existence of the first variation information matching the time when the first node generates the alarm in the variation information corresponding to the first node means that: the variation information corresponding to the first node includes first variation information, and the time of the first variation information (i.e. the variation time) is earlier than the variation information of the time when the first node generates the alarm.
Because the change before the time when the first node generates the alarm is a result of a higher probability of generating the alarm, when the change information corresponding to the first node includes the first change information matched with the time when the first node generates the alarm, the first change information in the change information corresponding to the first node is output, so that useless information which does not contribute to determining the reason of the alarm can be avoided being output, and the efficiency of eliminating the alarm can be accelerated.
In one implementation manner, if there is no first variation information matching with the time when the first node generates the alarm in the variation information corresponding to the first node, the management device may obtain the variation information corresponding to the second node according to the attribute information of the second node, where the second node and the first node belong to the same software system, and the second node is a previous service node of the first node in a service flow of the same software system; and if second variation information matched with the time for generating the alarm by the first node exists in the variation information corresponding to the second node, outputting the second variation information.
The reason why the first node generates the alarm may be related to a previous node in a business process belonging to the same software system, for example, two nodes (node 1 and node 2) are provided for purchasing goods, the node 1 is configured to display goods information and provide a purchase link, and the node 2 is configured to complete a payment function, if the node 1 fails, the node 2 needs payment amount information submitted by the node 1 to complete payment, which may cause the node 2 not to implement the payment function, and thus, in the business process, a failure of a node (e.g., node 1) in a previous process sequence may cause a failure of a node (e.g., node 2) in a later process sequence. Therefore, if there is no first variation information matching the time at which the alarm is generated by the first node in the variation information corresponding to the first node, the management device may acquire the variation information corresponding to the previous service node (second node) of the first node, and output the second variation information if there is second variation information matching the time at which the alarm is generated by the first node in the variation information corresponding to the second node. The second change information in the change information corresponding to the second node is output by combining the service processing flow sequence, so that the alarm reason of the first node can be favorably determined, and the efficiency of eliminating the alarm is favorably accelerated by the mode.
In one implementation, if there is no second variation information matching the time when the first node generates the alarm in the variation information corresponding to the second node, the management device may obtain the variation information corresponding to the third node, and if there is third variation information matching the time when the first node generates the alarm in the variation information corresponding to the third node, output the third variation information, where the third node and the second node belong to the same software system, and the third node is a previous service node of the second node in a service flow of the same software system.
In an implementation manner, if a plurality of service nodes are all previous service nodes to a first node, the management device may obtain variation information of each of the plurality of service nodes, and if fourth variation information that matches a time at which an alarm is generated by the first node exists in the variation information of the plurality of service nodes, output the fourth variation information, where the plurality of service nodes and the second node all belong to a same software system, and each of the plurality of service nodes is a previous service node to the first node in a service flow of the software system to which the plurality of service nodes belong.
In one implementation, the management device may be configured to manage multiple nodes, and an identifier of each node managed by the management device may be displayed in a management interface, where a display order of the multiple nodes managed by the management device in the management interface is the same as a business process order of the multiple nodes in a software system to which the multiple nodes belong. Taking the schematic diagram of the management interface shown in fig. 3 as an example, when the identifier 2 is displayed as solid black, it indicates that the node 2 corresponding to the identifier 2 gives an alarm, and if the reason for giving an alarm to the node 2 is not determined according to the change information corresponding to the node 2, the operation and maintenance staff may view the change information of the node (i.e., node 1) corresponding to one identifier (i.e., identifier 1) located before the identifier 2 on the management interface, and then determine the reason for giving an alarm according to the change information of the node 1. In this way, information helpful for determining the cause of an alarm can be output, thereby facilitating the efficiency of eliminating the alarm. Similarly, if the node 3 corresponding to the identifier 3 gives an alarm and the reason for the alarm of the node 3 is not determined according to the change information corresponding to the node 3, the operation and maintenance staff may check the change information of the node (i.e., the node 2) corresponding to the identifier (i.e., the identifier 2) located before the identifier 3 on the management interface, and if the reason for the alarm is not determined according to the change information of the node 2, the operation and maintenance staff may check the change information of the node (i.e., the node 1) corresponding to the identifier (i.e., the identifier 1) located before the identifier 2 on the management interface, and then determine the reason for the alarm according to the change information of the node 1.
In the embodiment of the invention, under the condition that the first change information matched with the time of the alarm generated by the first node exists in the change information corresponding to the first node, the first change information in the change information corresponding to the first node is output, so that useless information which does not help to determine the reason of the alarm can be avoided being output, and the efficiency of eliminating the alarm can be accelerated.
Referring to fig. 4, fig. 4 is a schematic structural diagram of an information output apparatus according to an embodiment of the present invention, and specifically, as shown in fig. 4, the information output apparatus 40 may include:
an obtaining unit 401, configured to obtain, when a selection operation for a first node identifier displayed on a management interface is detected, an alarm level of a first node corresponding to the first node identifier;
the obtaining unit 401 is further configured to obtain attribute information of the first node if the alarm level of the first node is higher than a preset level, where the attribute information of the first node includes information of a software system to which the first node belongs, information of a product corresponding to the first node in the software system to which the first node belongs, and node information of the first node;
the obtaining unit 401 is further configured to obtain variation information corresponding to the first node according to the attribute information of the first node, where the variation information corresponding to the first node includes variation information of a software system to which the first node belongs, variation information of a product corresponding to the first node in the software system to which the first node belongs, and variation information of the first node;
an output unit 402 is configured to output variation information corresponding to the first node.
In an implementation manner, the variation information corresponding to the first node may include time, and the obtaining unit 401 may further be configured to obtain time for the first node to generate an alarm; the output unit 402 is configured to, when outputting the change information corresponding to the first node, specifically, if there is first change information matching the time when the first node generates the alarm in the change information corresponding to the first node, output the first change information.
In an implementation manner, the obtaining unit 401 may be further configured to, if there is no first change information that matches the time when the first node generates the alarm in the change information corresponding to the first node, obtain change information corresponding to a second node according to attribute information of the second node, where the second node and the first node belong to the same software system, and the second node is a previous service node of the first node in a service flow of the same software system; the output unit 402 may be further configured to output second change information if there is second change information matching the time when the alarm is generated by the first node in the change information corresponding to the second node.
In one implementation, the management device may be configured to manage a plurality of nodes, and the output unit 402 may be further configured to display an identifier of each node managed by the management device in a management interface, where a display order of the plurality of nodes managed by the management device in the management interface is the same as a business process order of the plurality of nodes in the software system to which the plurality of nodes belong.
In one implementation manner, the information of the software system to which the first node belongs may include an identifier of a management server corresponding to the software system to which the first node belongs; the obtaining unit 401 is configured to, when obtaining change information of a software system to which a first node belongs according to information of the software system to which the first node belongs, specifically, send a request to a management server according to an identifier of the management server, where the request includes a first node identifier, and the request is used to obtain the change information of the software system to which the first node belongs; and receiving response information sent by the management server, wherein the response information comprises the change information of the software system to which the first node belongs, and the response information is sent by the management server when the change information of the software system to which the first node belongs has an association relationship with the first node identifier.
In an implementation manner, the obtaining unit 401 may be further configured to obtain, if the alarm level of the first node is lower than or equal to a preset level, usage information of the system resource of the first node, where the usage information includes at least one of an occupancy rate and an operation performance of the system resource; the information output apparatus 40 may further include a transmitting unit 403, and the transmitting unit 403 may be configured to transmit the usage information to a preset device, so that the preset device outputs the usage information.
In one implementation, the management device may be configured to manage a plurality of nodes, and the obtaining unit 401 may be further configured to obtain, for each node managed by the management device, fault information of the node; the information output apparatus 40 may further include a determining unit 404 and a processing unit 405, where the determining unit 404 may be configured to determine an alarm level of the node according to the fault information of the node; the processing unit 405 may be configured to use an alarm color corresponding to the alarm level of the node as the alarm color of the node according to the correspondence between the alarm level and the alarm color; the output unit 402 may also be used to display the identity of the node in the management interface in the alerting color of the node.
The embodiments of the present invention and the embodiments of the method shown in fig. 1-2 are based on the same concept, and the technical effects thereof are also the same, and for the specific principle, reference is made to the description of the embodiments shown in fig. 1-2, which is not repeated herein.
Referring to fig. 5, fig. 5 is a schematic structural diagram of a management device according to an embodiment of the present invention. The management device 50 may include a memory 501, a processor 502, and a network interface 503, the memory 501, the processor 502, and the network interface 503 being connected by one or more communication buses. Wherein the network interface 503 is controlled by the processor 502 for transceiving messages.
Memory 501 may include both read-only memory and random access memory and provides instructions and data to processor 502. A portion of the memory 501 may also include non-volatile random access memory.
The Processor 502 may be a Central Processing Unit (CPU), and the Processor 502 may also be other general purpose processors, Digital Signal Processors (DSPs), Application Specific Integrated Circuits (ASICs), off-the-shelf Programmable Gate arrays (FPGAs) or other Programmable logic devices, discrete Gate or transistor logic devices, discrete hardware components, etc. A general-purpose processor may be a microprocessor, and optionally, the processor 502 may be any conventional processor or the like. Wherein:
a memory 501 for storing program instructions.
A processor 502 for invoking program instructions stored in the memory 501 for:
when the selection operation aiming at a first node identifier displayed on a management interface is detected, acquiring the alarm level of the first node corresponding to the first node identifier;
if the alarm level of the first node is higher than the preset level, acquiring attribute information of the first node, wherein the attribute information of the first node comprises information of a software system to which the first node belongs, information of a product corresponding to the first node in the software system to which the first node belongs and node information of the first node;
acquiring variation information corresponding to the first node according to the attribute information of the first node, wherein the variation information corresponding to the first node comprises variation information of a software system to which the first node belongs, variation information of a product corresponding to the first node in the software system to which the first node belongs, and variation information of the first node;
and outputting the change information corresponding to the first node.
It should be noted that details that are not mentioned in the embodiment corresponding to fig. 5 and specific implementation manners of each step may refer to the embodiments shown in fig. 1 to fig. 2 and the foregoing contents, and are not described again here.
Embodiments of the present invention also provide a computer-readable storage medium, in which a computer program is stored, where the computer program includes program instructions, and the program instructions, when executed by a processor, cause the processor to execute the steps executed in the method embodiments shown in fig. 1-2.
While the invention has been described with reference to a number of embodiments, it will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the invention as defined by the appended claims.
Claims (10)
1. An information output method applied to a management device, the method comprising:
when the selection operation aiming at a first node identifier displayed on a management interface is detected, acquiring the alarm level of a first node corresponding to the first node identifier;
if the alarm level of the first node is higher than a preset level, acquiring attribute information of the first node, wherein the attribute information of the first node comprises information of a software system to which the first node belongs, information of a product corresponding to the first node in the software system to which the first node belongs and node information of the first node;
acquiring variation information corresponding to the first node according to the attribute information of the first node, wherein the variation information corresponding to the first node comprises variation information of a software system to which the first node belongs, variation information of a product corresponding to the first node in the software system to which the first node belongs, and variation information of the first node;
and outputting the change information corresponding to the first node.
2. The method of claim 1, wherein the variation information corresponding to the first node comprises time, and the method further comprises:
acquiring the time of generating an alarm by the first node;
the outputting the change information corresponding to the first node includes:
and if first variation information matched with the time for generating the alarm by the first node exists in the variation information corresponding to the first node, outputting the first variation information.
3. The method of claim 2, further comprising:
if the change information corresponding to the first node does not have first change information matched with the time for generating the alarm by the first node, obtaining the change information corresponding to a second node according to the attribute information of the second node, wherein the second node and the first node belong to the same software system, and the second node is a previous service node of the first node in the service process of the same software system;
and if second variation information matched with the time for generating the alarm by the first node exists in the variation information corresponding to the second node, outputting the second variation information.
4. The method according to any one of claims 1 to 3, wherein the management device is configured to manage a plurality of nodes, the method further comprising:
displaying in the management interface an identification of each node managed by the management device,
the display sequence of the plurality of nodes managed by the management equipment in the management interface is the same as the business process sequence of the plurality of nodes in the software system to which the plurality of nodes belong.
5. The method according to any one of claims 1 to 3, wherein the information of the software system to which the first node belongs comprises an identifier of a management server corresponding to the software system to which the first node belongs;
the acquiring, by the management device, change information of the software system to which the first node belongs according to the information of the software system to which the first node belongs includes:
sending a request to the management server according to the identifier of the management server, wherein the request comprises the identifier of the first node, and the request is used for acquiring the change information of the software system to which the first node belongs;
receiving response information sent by the management server, wherein the response information comprises change information of the software system to which the first node belongs, and the response information is sent by the management server when the change information of the software system to which the first node belongs has an association relationship with the first node identifier.
6. The method according to any one of claims 1 to 3, further comprising:
if the alarm level of the first node is lower than or equal to the preset level, acquiring the use condition information of the system resource of the first node, wherein the use condition information comprises at least one of the occupancy rate and the running performance of the system resource;
and sending the service condition information to preset equipment so that the preset equipment outputs the service condition information.
7. The method according to any one of claims 1 to 3, wherein the management device is configured to manage a plurality of nodes, the method further comprising:
acquiring fault information of each node managed by the management equipment;
determining the alarm level of the node according to the fault information of the node;
taking the alarm color corresponding to the alarm level of the node as the alarm color of the node according to the corresponding relation between the alarm level and the alarm color;
and displaying the identifier of the node in the alarm color of the node in the management interface.
8. An information output apparatus, characterized in that the apparatus comprises means for performing the method according to any one of claims 1 to 7.
9. A management device comprising a memory for storing a computer program comprising program instructions and a processor configured to invoke the program instructions to perform the method of any of claims 1 to 7.
10. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program comprising program instructions which, when executed by a processor, cause the processor to carry out the method according to any one of claims 1 to 7.
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