CN110555141A - Scientific and technological information consultation service management system - Google Patents
Scientific and technological information consultation service management system Download PDFInfo
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- CN110555141A CN110555141A CN201910714869.5A CN201910714869A CN110555141A CN 110555141 A CN110555141 A CN 110555141A CN 201910714869 A CN201910714869 A CN 201910714869A CN 110555141 A CN110555141 A CN 110555141A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/903—Querying
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9535—Search customisation based on user profiles and personalisation
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/2117—User registration
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- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Databases & Information Systems (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- General Engineering & Computer Science (AREA)
- Computer Security & Cryptography (AREA)
- Data Mining & Analysis (AREA)
- Software Systems (AREA)
- Computer Hardware Design (AREA)
- Computational Linguistics (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
Abstract
The invention discloses a scientific and technological information consultation service management system which comprises a database module, wherein the database module comprises a user information database module and a scientific and technological information database module, the user information database module is connected with a user registration module and a user login module through the Internet, a user information safety management module is arranged between the user registration module and the user login module as well as between the user information database module and the user information database module, the scientific and technological information database module is communicated with a user retrieval module and a user consultation module through the Internet, the user retrieval module is communicated with an information and service pushing module through the Internet, the user consultation module is also connected with a manual service module through the Internet, and the manual service module is communicated with a charging module. The invention has the advantages that: the service mode is various, the safety of customer information is high, the customer selects various, the service is humanized.
Description
Technical Field
The invention relates to the technical field of service management systems, in particular to a scientific and technological information consultation service management system.
Background
The scientific and technological service is a new industry classification formed under the trend of continuous refinement and division of industry and continuous convergence and growth of industry at present. With the progress and continuous development of science and technology, the demand of enterprises and individuals on science and technology information is continuously increased, and due to the lack of a reasonable and effective acquisition way, the acquisition of the science and technology information by the enterprises and individuals has the defects of low accuracy and high hysteresis, so that a service management system is needed for serving the enterprises and individuals. The existing service management system has the defects of single service mode, difficulty in ensuring the safety of user information, low user selectivity and the like, and particularly provides a scientific and technological information consultation service management system for overcoming the defects.
Disclosure of Invention
The technical problem to be solved by the invention is to provide a scientific and technological information consultation service management system which has various service modes, high client information safety, various client selections and humanized service.
In order to solve the technical problems, the technical scheme provided by the invention is as follows: a scientific and technological information consultation service management system comprises a database module, wherein the database module comprises a user information database module and a scientific and technological information database module, the user information database module is connected with a user registration module and a user login module through the Internet, a user information safety management module is arranged between the user registration module and the user information database module, the scientific and technological information database module is communicated with a user retrieval module and a user consultation module through the Internet, the user retrieval module is communicated with an information and service pushing module through the Internet, the user consultation module is further connected with an artificial service module through the Internet, the artificial service module is communicated with a charging module, and the user information database module, the user information safety management module, the information and service pushing module, The scientific and technological information database module and the charging module are connected with the background management module through the internet.
Compared with the prior art, the invention has the advantages that: according to the scientific and technological information consultation service management system, the user information database is separated from the scientific and technological information database, so that the system response speed is increased; a user information security management module is arranged between the user registration module and the user login module as well as the user information database module, and the user information security management module strengthens the security of the user information; the user consultation module is connected with the scientific and technological information database module and the manual service database module, so that a user can select a consultation mode; the user retrieval module is communicated with the information and service pushing module through the Internet, and can push useful information and service to the user according to the user retrieval record.
The user registration module comprises an account password setting module, an account password retrieving module and a basic information filling module, and the information in the account password setting module and the basic information filling module is stored in the user database module.
As an improvement, a database security audit system is arranged in the user information security management module.
As an improvement, the charging module comprises two modes of charging according to time and charging according to time.
As an improvement, the user retrieval module comprises a keyword association module and a sensitive word avoiding module.
As an improvement, the operation interface of the user retrieval module comprises a retrieval window and an information and service push module push window.
As an improvement, the user login module comprises an account password module and a mobile phone number verification module.
Drawings
FIG. 1 is a system framework diagram of a scientific and technical information consulting service management system according to the present invention.
Detailed Description
The invention provides a scientific and technological information consultation service management system in specific implementation, which comprises a database module, wherein the database module comprises a user information database module and a scientific and technological information database module, the user information database module is connected with a user registration module and a user login module through the Internet, a user information safety management module is arranged between the user registration module and the user login module as well as between the user information database module and the user information database module, the scientific and technological information database module is communicated with a user retrieval module and a user consultation module through the Internet, the user retrieval module is communicated with an information and service pushing module through the Internet, the user consultation module is also connected with a manual service module through the Internet, the manual service module is communicated with a charging module, the user information database module, the user information safety management module, a data processing module, a, The information and service pushing module, the information database module and the charging module are connected with the background management module through the internet.
The user registration module comprises an account password setting module, an account password retrieving module and a basic information filling module, information in the account password setting module and the basic information filling module is stored in the user data information base module, an account and a password are set for logging in the registration process, the account password retrieving module facilitates retrieving of the account and the password, and the basic information filling module collects basic information, the field and the contact way of a client and facilitates pushing of targeted information.
The user information safety management module is internally provided with a database safety audit system, various operations on a database server are analyzed intelligently in real time through analysis of network data, and are recorded into an audit database so as to be convenient for inquiring, analyzing and filtering in the future, so that monitoring and auditing of user operations of a target database system are realized, and the information safety of clients is guaranteed.
The charging module comprises two modes of charging according to time and charging according to time, and provides more choices for users.
The user retrieval module comprises a keyword association module and a sensitive word avoidance module, the keyword association module is convenient for a user to retrieve, and the sensitive word avoidance module avoids illegal and unreasonable retrieval.
The operation interface of the user retrieval module comprises a retrieval window and an information and service push module push window, and the information and service push information is displayed during retrieval.
The user login module comprises an account password module and a mobile phone number verification module, and the mobile phone number verification module ensures login safety and avoids account stealing.
The working principle of the invention is as follows: when the scientific and technological information consultation service management system is used, a user firstly sets an account password through an account password setting module, fills information of the user including the technical field, interests and hobbies, mobile phone numbers and the like of the user through a basic information filling module, and stores the account password and the user information filled by the user and a user information database module. A database security audit system in the user information security management module protects the account password and information of a client, and prevents the account password from being stolen and the information from being leaked. When the user logs in through the user login module, besides the account number and the password, the user also needs to be verified through the mobile phone number, so that the safety of the customer information and the account number and the password is ensured. And after the login is finished, selecting the user retrieval module and the user consultation module according to the requirements, and displaying information and service push information on an interface of the user retrieval module. The keyword association module is convenient for a user to search during searching, the sensitive word evading module is used for avoiding illegal and unreasonable searching, and searching is carried out in the scientific and technical information database. When the user consultation module is used, the scientific and technical information database can feed back common consultation problems, if the problems cannot be solved, manual service can be selected, the manual service provides two modes of charging according to times and charging according to time, the problems are complex, the charging according to times is not easy to explain, and the charging according to time is simple to select.
The present invention and its embodiments have been described above, and the description is not intended to be limiting, and the drawings are only one embodiment of the present invention, and the actual structure is not limited thereto. In summary, those skilled in the art should appreciate that they can readily use the disclosed conception and specific embodiments as a basis for designing or modifying other structures for carrying out the same purposes of the present invention without departing from the spirit and scope of the invention as defined by the appended claims.
Claims (7)
1. The technical information consultation service management system comprises a database module and is characterized in that: the database module comprises a user information database module and a scientific and technological information database module, the user information database module is connected with the user registration module and the user login module through the internet, a user information safety management module is arranged between the user registration module and the user login module as well as the user information database module, the scientific and technological information database module is communicated with the user retrieval module and the user consultation module through the internet, the user retrieval module is communicated with the information and service push module through the internet, the user consultation module is also connected with the manual service module through the internet, the manual service module is communicated with the charging module, and the user information database module, the user information safety management module, the information and service pushing module, the information database module and the charging module are connected with the background management module through the Internet.
2. The scientific and technological information consultation service management system according to claim 1, characterized in that: the user registration module comprises an account password setting module, an account password retrieving module and a basic information filling module, and information in the account password setting module and the basic information filling module is stored in the user data information base module.
3. The scientific and technological information consultation service management system according to claim 1, characterized in that: and a database security audit system is arranged in the user information security management module.
4. The scientific and technological information consultation service management system according to claim 1, characterized in that: the charging module comprises two modes of charging according to time and charging according to time.
5. The scientific and technological information consultation service management system according to claim 1, characterized in that: the user retrieval module comprises a keyword association module and a sensitive word avoiding module.
6. The scientific and technological information consultation service management system according to claim 1, characterized in that: the operation interface of the user retrieval module comprises a retrieval window and an information and service push module push window.
7. The scientific and technological information consultation service management system according to claim 1, characterized in that: the user login module comprises an account password module and a mobile phone number verification module.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910714869.5A CN110555141A (en) | 2019-08-05 | 2019-08-05 | Scientific and technological information consultation service management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910714869.5A CN110555141A (en) | 2019-08-05 | 2019-08-05 | Scientific and technological information consultation service management system |
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| Publication Number | Publication Date |
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| CN110555141A true CN110555141A (en) | 2019-12-10 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201910714869.5A Pending CN110555141A (en) | 2019-08-05 | 2019-08-05 | Scientific and technological information consultation service management system |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111639093A (en) * | 2020-06-01 | 2020-09-08 | 广元市明川科技创新创业服务中心 | Scientific and technological project consultation system and method |
| CN112578858A (en) * | 2020-12-24 | 2021-03-30 | 杭州互旅科技有限公司 | Self-service consultation platform based on scientific and technological project service |
| CN112732873A (en) * | 2021-01-15 | 2021-04-30 | 杭州企橙创业服务有限公司 | Information technology consultation system |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102664897A (en) * | 2012-04-28 | 2012-09-12 | 哈尔滨工业大学 | Mobile-platform-based mobile phone travel information query system |
| US20160328697A1 (en) * | 2015-05-08 | 2016-11-10 | Nathaniel D. Smith | Light-life system and application |
| CN108537530A (en) * | 2018-04-02 | 2018-09-14 | 安徽时间分享信息科技有限公司 | A kind of online charged counsel service system and its application method |
-
2019
- 2019-08-05 CN CN201910714869.5A patent/CN110555141A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102664897A (en) * | 2012-04-28 | 2012-09-12 | 哈尔滨工业大学 | Mobile-platform-based mobile phone travel information query system |
| US20160328697A1 (en) * | 2015-05-08 | 2016-11-10 | Nathaniel D. Smith | Light-life system and application |
| CN108537530A (en) * | 2018-04-02 | 2018-09-14 | 安徽时间分享信息科技有限公司 | A kind of online charged counsel service system and its application method |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111639093A (en) * | 2020-06-01 | 2020-09-08 | 广元市明川科技创新创业服务中心 | Scientific and technological project consultation system and method |
| CN112578858A (en) * | 2020-12-24 | 2021-03-30 | 杭州互旅科技有限公司 | Self-service consultation platform based on scientific and technological project service |
| CN112732873A (en) * | 2021-01-15 | 2021-04-30 | 杭州企橙创业服务有限公司 | Information technology consultation system |
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Application publication date: 20191210 |