CN110516246B - Communication assistance method, device and storage medium - Google Patents
Communication assistance method, device and storage medium Download PDFInfo
- Publication number
- CN110516246B CN110516246B CN201910797427.1A CN201910797427A CN110516246B CN 110516246 B CN110516246 B CN 110516246B CN 201910797427 A CN201910797427 A CN 201910797427A CN 110516246 B CN110516246 B CN 110516246B
- Authority
- CN
- China
- Prior art keywords
- interaction
- parent
- child
- content
- communication
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
- 238000004891 communication Methods 0.000 title claims abstract description 126
- 238000000034 method Methods 0.000 title claims abstract description 45
- 230000003993 interaction Effects 0.000 claims abstract description 278
- 238000013475 authorization Methods 0.000 claims description 28
- 230000006399 behavior Effects 0.000 claims description 13
- 238000012545 processing Methods 0.000 claims description 12
- 238000004590 computer program Methods 0.000 claims description 10
- 238000012216 screening Methods 0.000 claims description 9
- 238000011156 evaluation Methods 0.000 claims description 6
- 238000004364 calculation method Methods 0.000 claims description 4
- 230000008859 change Effects 0.000 abstract description 16
- 230000006866 deterioration Effects 0.000 abstract description 6
- 238000011161 development Methods 0.000 abstract description 5
- 230000007547 defect Effects 0.000 abstract description 4
- 230000009323 psychological health Effects 0.000 abstract description 2
- 230000002452 interceptive effect Effects 0.000 description 32
- 230000018109 developmental process Effects 0.000 description 4
- 230000006870 function Effects 0.000 description 4
- 230000008451 emotion Effects 0.000 description 3
- 230000004630 mental health Effects 0.000 description 3
- 230000008569 process Effects 0.000 description 3
- 238000010586 diagram Methods 0.000 description 2
- 230000001737 promoting effect Effects 0.000 description 2
- 230000011218 segmentation Effects 0.000 description 2
- 230000007704 transition Effects 0.000 description 2
- 230000000007 visual effect Effects 0.000 description 2
- 230000006978 adaptation Effects 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007786 learning performance Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
- G06F16/33—Querying
- G06F16/332—Query formulation
- G06F16/3329—Natural language query formulation or dialogue systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/20—Education
- G06Q50/205—Education administration or guidance
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Tourism & Hospitality (AREA)
- Strategic Management (AREA)
- Mathematical Physics (AREA)
- Educational Technology (AREA)
- Educational Administration (AREA)
- General Physics & Mathematics (AREA)
- Data Mining & Analysis (AREA)
- Economics (AREA)
- Databases & Information Systems (AREA)
- Computational Linguistics (AREA)
- Human Computer Interaction (AREA)
- Artificial Intelligence (AREA)
- Health & Medical Sciences (AREA)
- General Engineering & Computer Science (AREA)
- General Health & Medical Sciences (AREA)
- Human Resources & Organizations (AREA)
- Marketing (AREA)
- Primary Health Care (AREA)
- General Business, Economics & Management (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention belongs to the field of education, and discloses a communication assisting method, a device and a storage medium, wherein the method comprises the following steps: acquiring user information and parent-child interaction content corresponding to the user information; obtaining an interaction result according to the parent-child interaction content; and pushing the related communication auxiliary scheme to the parents according to the interaction result and the user information. According to the invention, the parent-child interaction result is obtained according to the real-time interaction content of the parent and the child, and the communication auxiliary scheme can be recommended to the user according to the parent-child interaction result, so that the user can know the defects of the user, and timely change the communication mode of the user, so that the parent and the child are guided to perform more effective and harmonious communication interaction, the purpose of improving the parent-child relationship is achieved, and the influence of the deterioration of the parent-child relationship on the learning score and psychological health development of the child is avoided.
Description
Technical Field
The invention belongs to the technical field of education, and particularly relates to a communication assisting method, a device and a storage medium.
Background
The junior middle school stage is the golden period of education, and parents can see the learning score of the child in the junior middle school stage. Maintaining good relationships and ensuring good home atmosphere is key to the ability of children to achieve excellent results. However, since the child in junior middle school is in traitor period, the independent consciousness and self consciousness of the child are increasingly enhanced, and the resistance of the child to parents is obviously improved.
If parents lack good parent-child communication guidance, most parents often make mistakes easily occur, for example, 1) when the child makes mistakes, the parents educate the child with emotion and release the emotion of the parents in work and life to the child, so that the contradiction emotion of the child to the parents is more serious; 2) The behavior of children is habitually suspected, resulting in a situation in which the children are unintelligible to each other. The mistakes easily deteriorate the parent-child relationship, not only affect the learning performance of the child, but also are unfavorable for the mental health development of the child.
Disclosure of Invention
The invention aims to provide a communication auxiliary method, a device and a storage medium, which can guide parents and children to carry out more effective communication interaction according to the parent-child relationship of the parents and the children so as to achieve the purpose of improving the parent-child relationship.
The technical scheme provided by the invention is as follows:
in one aspect, a communication assistance method is provided, including:
acquiring user information and parent-child interaction content corresponding to the user information;
obtaining an interaction result according to the parent-child interaction content;
and pushing the related communication auxiliary scheme to the parents according to the interaction result and the user information.
Further preferably, the obtaining the interaction result according to the parent-child interaction content specifically includes:
obtaining an interaction theme and an interaction score according to the parent-child interaction content;
the pushing the associated communication auxiliary scheme to the parents according to the interaction result and the user information specifically comprises the following steps:
acquiring candidate communication auxiliary schemes associated with the interaction theme;
screening a target communication auxiliary scheme from the candidate communication auxiliary schemes according to the interaction scores and the user information;
pushing the target communication auxiliary scheme to parents.
Further preferably, the obtaining the interaction theme and the interaction score according to the parent-child interaction content specifically includes:
acquiring the semantics of each sentence in the parent-child interaction content;
determining an interaction theme according to the semantics of each sentence;
counting the number of target sentences representing preset behaviors according to the semantics of each sentence;
and calculating to obtain an interaction score according to the number of the target sentences and the total number of the sentences.
Further preferably, before the obtaining the user information and the parent-child interaction content corresponding to the user information, the method further includes:
acquiring authorization information of a user, wherein the authorization information comprises account information and authority information;
the obtaining the user information and parent-child interaction content corresponding to the user information specifically includes:
and acquiring user information and parent-child interaction content corresponding to the user information according to the authorization information.
In another aspect, a communication assistance device is provided, including:
the acquisition module is used for acquiring user information and parent-child interaction content corresponding to the user information;
the processing module is used for obtaining an interaction result according to the parent-child interaction content;
and the pushing module is used for pushing the related communication auxiliary scheme to the parents according to the interaction result and the user information.
Further preferably, the processing module is further configured to obtain an interaction topic and an interaction score according to the parent-child interaction content;
the pushing module comprises:
the scheme acquisition unit is used for acquiring candidate communication auxiliary schemes associated with the interaction theme;
the screening unit is used for screening out a target communication auxiliary scheme from the candidate communication auxiliary schemes according to the interaction scores and the user information;
and the pushing unit is used for pushing the target communication auxiliary scheme to parents.
Further preferably, the processing module includes:
the semantic acquisition unit is used for acquiring the semantic meaning of each sentence in the parent-child interaction content;
the theme determining unit is used for determining an interaction theme according to the semantics of each sentence;
the statistics unit is used for counting the number of target sentences representing preset behaviors according to the semantics of each sentence;
and the calculating unit is used for calculating and obtaining the interaction score according to the number of the target sentences and the total number of the sentences.
Further preferably, the acquiring module is further configured to acquire authorization information of the user, where the authorization information includes account information and authority information;
the acquisition module is further used for acquiring user information and parent-child interaction content corresponding to the user information according to the authorization information.
Further preferably, the method further comprises:
the calculation module is used for calculating to obtain the current comprehensive interaction score according to the interaction score and the last comprehensive interaction score;
and the display module is used for displaying the interaction scores and the comprehensive interaction scores.
In yet another aspect, there is provided a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements the communication assistance method of any one of the preceding claims.
Compared with the prior art, the communication assisting method, the device and the storage medium provided by the invention have the following beneficial effects: according to the invention, the parent-child interaction result is obtained according to the real-time interaction content of the parent and the child, and the communication auxiliary scheme can be recommended to the user according to the parent-child interaction result, so that the user can know the defects of the user, and timely change the communication mode of the user, so that the parent and the child are guided to perform more effective and harmonious communication interaction, the purpose of improving the parent-child relationship is achieved, and the influence of the deterioration of the parent-child relationship on the learning score and psychological health development of the child is avoided.
Drawings
The foregoing features, technical features, advantages and implementation of a communication assistance method, apparatus and storage medium will be further described with reference to the accompanying drawings in a clear and understandable manner.
FIG. 1 is a flow chart of an embodiment of a communication assistance method of the present invention;
FIG. 2 is a flow chart of another embodiment of a communication assistance method according to the present invention;
FIG. 3 is a flow chart of a communication assistance method according to another embodiment of the present invention;
FIG. 4 is a flow chart of a communication assistance method according to another embodiment of the present invention;
FIG. 5 is a block diagram schematically illustrating a communication assistance apparatus according to an embodiment of the present invention
Fig. 6 is a schematic block diagram of a communication assistance device according to another embodiment of the present invention.
Description of the reference numerals
10. An acquisition module; 20. A processing module;
21. a semantic acquisition unit; 22. A theme determining unit;
23. a statistics unit; 24. A calculation unit;
30. a pushing module; 31. A scheme acquisition module;
32. a screening unit; 33. A pushing unit;
40. a computing module; 50. And a display module.
Detailed Description
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the following description will explain the specific embodiments of the present invention with reference to the accompanying drawings. It is evident that the drawings in the following description are only examples of the invention, from which other drawings and other embodiments can be obtained by a person skilled in the art without inventive effort.
It will be further understood that the terms "comprises" and/or "comprising," when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
For the sake of simplicity of the drawing, the parts relevant to the present invention are shown only schematically in the figures, which do not represent the actual structure thereof as a product. Additionally, in order to simplify the drawing for ease of understanding, components having the same structure or function in some of the drawings are shown schematically with only one of them, or only one of them is labeled. Herein, "a" means not only "only this one" but also "more than one" case.
The embodiment of the invention provides a communication auxiliary method which can be applied to various intelligent terminals and servers, such as intelligent mobile phones, tablet computers, intelligent watches and the like; referring to fig. 1, the communication assistance method includes:
s100, acquiring user information and parent-child interaction content corresponding to the user information;
in particular, parent-child interaction content may include online chat content, offline chat content, or ratings interaction content on a social platform of parents and children; the online chat content comprises voice chat content, text chat content, telephone chat content and the like, and the offline chat content comprises face-to-face dialogue content and the like; the evaluation content on the social platform can be the interaction content of parents and children in a friend circle, the interaction content on microblogs and the like.
The parent-child interaction content can be pre-recorded content or real-time collected content.
For example, when a parent and a child talk face to face, the conversation content is recorded, the obtained phone recording is the pre-recorded content, and the interaction result can be obtained according to the analysis of the pre-recorded content.
When parents and children talk face to face, starting a real-time acquisition function on the intelligent terminal, and acquiring the conversation content of the parents and the children, wherein the real-time acquired conversation content is parent-child interaction content; or when parents and children communicate online on a certain application program, the intelligent terminal directly obtains parent-child interaction content of the corresponding user from a server of the application program.
The user information includes, but is not limited to, account information of parents, academic levels, occupation types, ages, sexes, interests, etc., and ages, sexes, interests, etc. of students.
S200, according to the parent-child interaction content, an interaction result is obtained;
specifically, parent-child interaction content is obtained, and interaction results of parents and children can be obtained according to parent-child interaction content analysis.
For example, when the parent-child interaction content includes a lot of chat content that is quarred between parent-child, it indicates that the parent-child interaction result is poor; when the parent-child interaction content contains a large amount of chat content encouraged by the parent-child interaction, the parent-child interaction result is better.
And S300, pushing the related communication auxiliary scheme to the parents according to the interaction result and the user information.
Specifically, communication assistance schemes include, but are not limited to, communication skills, educational methods, phase patterns, parent-child tasks, and the like. The communication auxiliary scheme can be stored locally in advance or can be obtained by searching on a network.
When the interaction result of the parents and the children is analyzed to be poor, a plurality of communication auxiliary schemes which are consistent with the ages of the children can be pushed to the parents, for example, when the children are in the traitory period, the parents can be recommended to the parents about the communication skills of the communication with the children in the traitory period, so that the parents can perform parent-child communication interaction by referring to the pushed communication auxiliary schemes, and the aim of improving the parent-child relationship is fulfilled; in addition, parents and children can be recommended with parent-child tasks matched with ages, sexes, interests and the like of the children, so that the parents and the children can strengthen the affinity of each other when finishing parent-child tasks together.
In this embodiment, a parent-child interaction result is obtained according to real-time interaction content of a parent and a child, and a communication auxiliary scheme can be recommended to a user according to the parent-child interaction result, so that the user can know own defects, and timely change own communication modes, so that the parent and the child are guided to perform more effective and harmonious communication interaction, the purpose of promoting the parent-child relationship is achieved, and the influence of the deterioration of the parent-child relationship on the learning score and mental health development of the child is avoided.
In one embodiment, referring to fig. 2, step S200 of obtaining the interaction result according to the parent-child interaction content specifically includes:
s210, parent-child interaction content is obtained, and interaction topics and interaction scores are obtained;
in particular, the interactive topics may include spending money, learning, talking over love, engaging in friends, daily life, and the like. Semantic understanding is carried out on parent-child interaction content, and according to semantic understanding results, an interaction theme is obtained, wherein the interaction theme is a theme surrounded by parents and children when the parents communicate; and obtaining the interaction score according to parent-child interaction content.
When the parent-child interaction content contains a large amount of chat content with the parent-child being quarred, the score of the interaction score is lower, and when the parent-child interaction content contains a large amount of chat content with the parent-child being encouraged by each other, the score of the interaction score is higher.
When the interactive result is displayed, the comprehensive interactive score can be displayed, and the comprehensive interactive score is the comprehensive score of the scoring result and the last scoring result. When the comprehensive score is calculated, a weight value of each scoring result can be set.
Step S300, pushing the associated communication assistance scheme to the parent according to the interaction result and the user information specifically includes:
s310, acquiring candidate communication auxiliary schemes associated with the interaction theme;
specifically, after the interactive topic is obtained according to parent-child interactive content, a corresponding communication auxiliary scheme can be selected according to the category related to the interactive topic.
For example, when parents and children generate communication contradictions due to the early love problem, a communication assistance scheme related to the early love can be obtained, and the communication assistance scheme related to the early love is a candidate communication assistance scheme. When parents and children generate communication contradiction due to learning problems, candidate communication auxiliary schemes related to learning can be obtained.
S320, screening out a target communication auxiliary scheme from the candidate communication auxiliary schemes according to the interaction scores and the user information;
330 push the target communication assistance scheme to the parent.
Specifically, after the candidate auxiliary scheme is obtained, a target communication auxiliary scheme which accords with the age or sex of the child is screened from the candidate communication auxiliary schemes according to the age, sex, interaction scores and the like of the child.
For example, when a child is at school age, the child's thinking gradually transitions from a visual thinking to an abstract thinking, and if the parent's educational mode is not suitable for the child's thinking characteristics at that stage, the child may feel learning difficult. Therefore, when parents contradict with children due to their achievements in the process of interaction with the children, education methods, meeting modes, communication methods, and the like for the children suitable for the age group need to be pushed to the parents.
When a child is in puberty, education methods, communication methods, phase modes and the like conforming to the characteristics of the child in puberty need to be pushed to parents.
In addition, candidate communication auxiliary schemes can be screened according to the interaction scores, for example, when the interaction scores are low, the problem of communication between parents and children is indicated, and at the moment, not only the education method but also the communication method can be pushed. When the interaction score is higher, the communication between parents and children is not problematic, and only the education method can be pushed.
In this embodiment, according to the topic and score of parent-child interaction, the corresponding communication auxiliary scheme is pushed to the parent, so that the pushed content better meets the requirement of the user, and the parent-child relationship is further improved.
In one embodiment, referring to fig. 3, step S200 includes the steps of:
s211, acquiring the semantics of each sentence in the parent-child interaction content;
specifically, when a parent and a child interact, whether online or offline or evaluation interaction is performed, the parent-child interaction content obtained generally includes a plurality of sentences, that is, dialogue information between the parent and the child. And carrying out semantic analysis on each sentence to obtain the semantics of each sentence.
S212, determining an interaction theme according to the semantics of each sentence;
specifically, after the semantics of each sentence in parent-child interaction content are obtained, the content subject of the conversation between the parents and the children can be obtained according to the semantics of each sentence.
For example, when parents and children communicate with each other due to the change, the interactive content includes keywords related to change, such as change, expense, consumption, living expenses, etc., and when it is determined that the sentences of the parent-child interactive content contain a large number of keywords related to change according to the semantics of each sentence, it is determined that the interaction theme of parents and children is related to change.
When parents and children communicate with each other due to the problem of love, keywords related to love, such as love, love hazard and the like, appear in the interactive content, and when a great number of keywords related to love are contained in sentences of parent-child interactive content according to the semantics of each sentence, the interactive theme of the parents and the children can be determined to be related to the love.
Keywords related to various interactive topics can be collected in advance and stored in a classified mode according to the interactive topics. For example, when keywords related to the early love are collected, a large amount of articles and corpus information related to the early love can be collected, then the articles and corpus information are subjected to word segmentation processing, word frequencies (i.e. word occurrence frequencies) of all words in the articles and corpus information are calculated, and finally the keywords related to the early love are determined according to the word frequency sizes of all words.
For example, a keyword whose word frequency is in the first 20 bits may be selected as the keyword related to the early love. The same method is adopted to obtain the keywords corresponding to various interactive topics.
When the parent-child interaction content has keywords related to early love and keywords related to learning (namely parents can generally mention early love to influence learning results when referring to the harm of the early love), counting the occurrence times of the keywords related to the early love, counting the occurrence times of the keywords related to learning, and then selecting a theme corresponding to the keyword with the largest occurrence times as a final interaction theme.
S213, counting the number of target sentences representing preset behaviors according to the semantics of each sentence;
specifically, after the semantics of each sentence are obtained, it can be determined according to the semantics of each sentence which sentence represents quarry, which sentence represents encouragement, and then the number of sentences representing the quarry or the number of sentences representing encouragement is counted. The preset behavior may be a quarreling behavior or an encouraging behavior.
S214, calculating to obtain an interaction score according to the number of the target sentences and the total number of the sentences.
Specifically, after the number of the target sentences is counted, the ratio of the number of the target sentences to the total number of all sentences in parent-child interaction content can be calculated, and then the interaction score is determined according to the ratio. Namely, in parent-child interaction content, when more sentences representing quarreling are available, the interaction score is lower; the more sentences representing encouragement, the higher the interaction score.
In one embodiment, referring to fig. 4, step S100 further includes, before the step of obtaining the user information and parent-child interaction content corresponding to the user information:
s010 obtains authorization information of a user, wherein the authorization information comprises account information and authority information;
s100, obtaining user information and parent-child interaction content corresponding to the user information specifically comprises the following steps:
s110, acquiring user information and parent-child interaction content corresponding to the user information according to the authorization information.
Specifically, the authorization of the user needs to be obtained before parent-child interaction content of the user is obtained, and the data on the server or the intelligent terminal can be called after the authorization of the user. The authorization information of the user comprises account information and authority information, the account information comprises account information of parents and account information of children, and when parent-child interaction content is called, interaction content between the parent account and the child account contained in the account information can be called only.
The account information comprises an A account, a B account and a C account, wherein the A account and the B account are accounts of parents respectively, the C account is an account of a child, only the interaction content when the A account and the C account interact and the interaction content when the B account and the C account interact can be called, and the interaction content between the A account and the B account cannot be called. To avoid revealing the personal privacy of the user.
The rights information includes a callable data range, such as whether interactive data for all platforms can be invoked or only for a particular platform.
After the authorization information of the user is obtained, parent-child interaction content between the target account numbers can be obtained, and personal information of the user can be obtained. The personal information of the user may require the user to enter input when the user registers an account.
In this embodiment, the parent-child interaction content and the user information of the target account number can be obtained only by obtaining the authorization of the user, so that the personal privacy of the user can be prevented from being revealed, and unnecessary loss is caused to the user.
It should be understood that, in the foregoing embodiments, the size of the sequence numbers of steps does not mean that the execution sequence of the steps should be determined by functions and internal logic, and should not limit the implementation process of the embodiments of the present invention in any way.
The embodiment of the present invention further provides a communication auxiliary device, referring to fig. 5, the communication auxiliary device includes:
the acquisition module 10 is used for acquiring user information and parent-child interaction content corresponding to the user information;
in particular, parent-child interaction content may include online chat content, offline chat content, or ratings interaction content on a social platform of parents and children; the online chat content comprises voice chat content, text chat content, telephone chat content and the like, and the offline chat content comprises face-to-face dialogue content and the like; the evaluation content on the social platform can be the interaction content of parents and children in a friend circle, the interaction content on microblogs and the like.
The parent-child interaction content can be pre-recorded content or real-time collected content.
For example, when a parent and a child talk face to face, the conversation content is recorded, the obtained phone recording is the pre-recorded content, and the interaction result can be obtained according to the analysis of the pre-recorded content.
When parents and children talk face to face, starting a real-time acquisition function on the intelligent terminal, and acquiring the conversation content of the parents and the children, wherein the real-time acquired conversation content is parent-child interaction content; or when parents and children communicate online on a certain application program, the intelligent terminal directly obtains parent-child interaction content of the corresponding user from a server of the application program.
The user information includes, but is not limited to, account information of parents, academic levels, occupation types, ages, sexes, interests, etc., and ages, sexes, interests, etc. of students.
The processing module 20 is configured to obtain an interaction result according to the parent-child interaction content;
specifically, parent-child interaction content is obtained, and interaction results of parents and children can be obtained according to parent-child interaction content analysis.
For example, when the parent-child interaction content includes a lot of chat content that is quarred between parent-child, it indicates that the parent-child interaction result is poor; when the parent-child interaction content contains a large amount of chat content encouraged by the parent-child interaction, the parent-child interaction result is better.
After the interaction result is obtained, the interaction result can be displayed to the user. The displayed interaction result can be an interaction result obtained independently according to parent-child interaction content of the time, or can be a comprehensive interaction result, or the interaction result of the time and the comprehensive interaction result are displayed simultaneously. The comprehensive interaction result is an interaction result obtained by calculating the interaction result of the time and the last displayed comprehensive interaction result according to preset weights. By displaying the comprehensive interaction result to the user, the user can intuitively know the real-time change of the parent-child relationship, and the parents can be prompted to think about the reason of the deterioration when the parent-child relationship is continuously deteriorated.
For example, assuming that the last displayed integrated interaction result is 60 minutes, the calculated interaction result according to the parent-child interaction content at this time is 50, the weight occupied by the last displayed integrated interaction result is 0.4, and the weight occupied by the obtained interaction result at this time is 0.6, the currently obtained integrated interaction result is 54.
And the pushing module 30 is configured to push the associated communication assistance scheme to the parent according to the interaction result and the user information.
Specifically, communication assistance schemes include, but are not limited to, communication skills, educational methods, phase patterns, parent-child tasks, and the like. The communication auxiliary scheme can be stored locally in advance or can be obtained by searching on a network.
When the interaction result of the parents and the children is analyzed to be poor, a plurality of communication auxiliary schemes which are consistent with the ages of the children can be pushed to the parents, for example, when the children are in the traitory period, the parents can be recommended to the parents about the communication skills of the communication with the children in the traitory period, so that the parents can perform parent-child communication interaction by referring to the pushed communication auxiliary schemes, and the aim of improving the parent-child relationship is fulfilled; in addition, parents and children can be recommended with parent-child tasks matched with ages, sexes, interests and the like of the children, so that the parents and the children can strengthen the affinity of each other when finishing parent-child tasks together.
In this embodiment, a parent-child interaction result is obtained according to real-time interaction content of a parent and a child, and a communication auxiliary scheme can be recommended to a user according to the parent-child interaction result, so that the user can know own defects, and timely change own communication modes, so that the parent and the child are guided to perform more effective and harmonious communication interaction, the purpose of promoting the parent-child relationship is achieved, and the influence of the deterioration of the parent-child relationship on the learning score and mental health development of the child is avoided.
In one embodiment, referring to fig. 6, the processing module 20 is further configured to obtain an interaction topic and an interaction score according to the parent-child interaction content;
in particular, the interactive topics may include spending money, learning, talking over love, engaging in friends, daily life, and the like. Semantic understanding is carried out on parent-child interaction content, and according to semantic understanding results, an interaction theme is obtained, wherein the interaction theme is a theme surrounded by parents and children when the parents communicate; and obtaining the interaction score according to parent-child interaction content. When the parent-child interaction content contains a large amount of chat content with the parent-child being quarred, the score of the interaction score is lower, and when the parent-child interaction content contains a large amount of chat content with the parent-child being encouraged by each other, the score of the interaction score is higher.
When the interactive result is displayed, the comprehensive interactive score can be displayed, and the comprehensive interactive score is the comprehensive score of the scoring result and the last scoring result. When the comprehensive score is calculated, a weight value of each scoring result can be set.
The pushing module 30 includes:
a scenario acquisition unit 31, configured to acquire a candidate communication assistance scenario associated with the interaction topic;
specifically, after the interactive topic is obtained according to parent-child interactive content, a corresponding communication auxiliary scheme can be selected according to the category related to the interactive topic.
For example, when parents and children generate communication contradictions due to the early love problem, a communication assistance scheme related to the early love can be obtained, and the communication assistance scheme related to the early love is a candidate communication assistance scheme. When parents and children generate communication contradiction due to learning problems, candidate communication auxiliary schemes related to learning can be obtained.
A screening unit 32, configured to screen a target communication auxiliary scheme from the candidate communication auxiliary schemes according to the interaction score and the user information;
and a pushing unit 33, configured to push the target communication assistance scheme to a parent.
Specifically, after the candidate auxiliary scheme is obtained, a target communication auxiliary scheme which accords with the age or sex of the child is screened from the candidate communication auxiliary schemes according to the age, sex, interaction scores and the like of the child.
For example, when a child is at school age, the child's thinking gradually transitions from a visual thinking to an abstract thinking, and if the parent's educational mode is not suitable for the child's thinking characteristics at that stage, the child may feel learning difficult. Therefore, when parents contradict with children due to their achievements in the process of interaction with the children, education methods, meeting modes, communication methods, and the like for the children suitable for the age group need to be pushed to the parents.
When a child is in puberty, education methods, communication methods, phase modes and the like conforming to the characteristics of the child in puberty need to be pushed to parents.
In addition, candidate communication auxiliary schemes can be screened according to the interaction scores, for example, when the interaction scores are low, the problem of communication between parents and children is indicated, and at the moment, not only the education method but also the communication method can be pushed. When the interaction score is higher, the communication between parents and children is not problematic, and only the education method can be pushed.
In this embodiment, according to the topic and score of parent-child interaction, the corresponding communication auxiliary scheme is pushed to the parent, so that the pushed content better meets the requirement of the user, and the parent-child relationship is further improved.
In one embodiment, referring to fig. 6, the processing module 20 includes:
a semantic acquisition unit 21, configured to acquire the semantics of each sentence in the parent-child interaction content;
specifically, when a parent and a child interact, whether online or offline or evaluation interaction is performed, the parent-child interaction content obtained generally includes a plurality of sentences, that is, dialogue information between the parent and the child. And carrying out semantic analysis on each sentence to obtain the semantics of each sentence.
A theme determining unit 22, configured to determine an interaction theme according to the semantics of each sentence;
specifically, after the semantics of each sentence in parent-child interaction content are obtained, the content subject of the conversation between the parents and the children can be obtained according to the semantics of each sentence.
For example, when parents and children communicate with each other due to the change, the interactive content includes keywords related to change, such as change, expense, consumption, living expenses, etc., and when it is determined that the sentences of the parent-child interactive content contain a large number of keywords related to change according to the semantics of each sentence, it is determined that the interaction theme of parents and children is related to change.
When parents and children communicate with each other due to the problem of love, keywords related to love, such as love, love hazard and the like, appear in the interactive content, and when a great number of keywords related to love are contained in sentences of parent-child interactive content according to the semantics of each sentence, the interactive theme of the parents and the children can be determined to be related to the love.
Keywords related to various interactive topics can be collected in advance and stored in a classified mode according to the interactive topics. For example, when keywords related to the early love are collected, a large amount of articles and corpus information related to the early love can be collected, then the articles and corpus information are subjected to word segmentation processing, word frequencies (i.e. word occurrence frequencies) of all words in the articles and corpus information are calculated, and finally the keywords related to the early love are determined according to the word frequency sizes of all words.
For example, a keyword whose word frequency is in the first 20 bits may be selected as the keyword related to the early love. The same method is adopted to obtain the keywords corresponding to various interactive topics.
When the parent-child interaction content has keywords related to early love and keywords related to learning (namely parents can generally mention early love to influence learning results when referring to the harm of the early love), counting the occurrence times of the keywords related to the early love, counting the occurrence times of the keywords related to learning, and then selecting a theme corresponding to the keyword with the largest occurrence times as a final interaction theme.
A statistics unit 23, configured to count the number of target sentences representing preset behaviors according to the semantics of the sentences;
specifically, after the semantics of each sentence are obtained, it can be determined according to the semantics of each sentence which sentence represents quarry, which sentence represents encouragement, and then the number of sentences representing the quarry or the number of sentences representing encouragement is counted. The preset behavior may be a quarreling behavior or an encouraging behavior.
And the calculating unit 24 is used for calculating and obtaining the interaction score according to the number of the target sentences and the total number of the sentences.
Specifically, after the number of the target sentences is counted, the ratio of the number of the target sentences to the total number of all sentences in parent-child interaction content can be calculated, and then the interaction score is determined according to the ratio. Namely, in parent-child interaction content, when more sentences representing quarreling are available, the interaction score is lower; the more sentences representing encouragement, the higher the interaction score.
In one embodiment, referring to fig. 6, the obtaining module 10 is further configured to obtain authorization information of the user, where the authorization information includes account information and authority information;
the obtaining module 10 is further configured to obtain user information and parent-child interaction content corresponding to the user information according to the authorization information.
Specifically, the authorization of the user needs to be obtained before parent-child interaction content of the user is obtained, and the data on the server or the intelligent terminal can be called after the authorization of the user. The authorization information of the user comprises account information and authority information, the account information comprises account information of parents and account information of children, and when parent-child interaction content is called, interaction content between the parent account and the child account contained in the account information can be called only. The account information comprises an A account, a B account and a C account, wherein the A account and the B account are accounts of parents respectively, the C account is an account of a child, only the interaction content when the A account and the C account interact and the interaction content when the B account and the C account interact can be called, and the interaction content between the A account and the B account cannot be called. To avoid revealing the personal privacy of the user.
The rights information includes a callable data range, such as whether interactive data for all platforms can be invoked or only for a particular platform.
After the authorization information of the user is obtained, parent-child interaction content between the target account numbers can be obtained, and personal information of the user can be obtained. The personal information of the user may require the user to enter input when the user registers an account.
In this embodiment, the parent-child interaction content and the user information of the target account number can be obtained only by obtaining the authorization of the user, so that the personal privacy of the user can be prevented from being revealed, and unnecessary loss is caused to the user.
In one embodiment, referring to fig. 6, the communication assisting apparatus further includes:
a calculation module 40, configured to calculate a current comprehensive interaction score according to the interaction score and the previous comprehensive interaction score;
and a display module 50 for displaying the interaction score and the integrated interaction score.
Specifically, after the interaction score of the time is obtained, the current comprehensive interaction score can be obtained by calculating according to the interaction result of the time and the last comprehensive interaction result.
For example, assuming that the last displayed comprehensive interaction score is 60 points, the interaction score calculated according to the parent-child interaction content at this time is 50, the weight occupied by the last displayed comprehensive interaction result is 0.4, and the weight occupied by the last obtained interaction result is 0.6, the currently obtained comprehensive interaction score is 54.
After the current comprehensive interaction score is obtained, the current interaction score and the current comprehensive interaction score can be displayed to the user together, and the interaction result is quantized, so that the user can conveniently and intuitively know the interaction result. In addition, through showing the comprehensive interaction result to the user, the user can intuitively know the real-time change of the parent-child relationship, and when the parent-child relationship is continuously deteriorated, parents can be prompted to think about the reason of the deterioration.
The embodiment of the invention also provides a computer readable storage medium, on which a computer program is stored, which when executed by a processor, implements the communication assistance method described above.
The present invention may be implemented by implementing all or part of the control method in the above embodiments, or by implementing relevant hardware by a computer program, where the computer program may be stored in a computer readable storage medium, and the computer program may implement the steps of the above embodiments when executed by a processor. Wherein the computer program comprises computer program code which may be in source code form, object code form, executable file or some intermediate form etc. The computer readable medium may include: any entity or device capable of carrying the computer program code, a recording medium, a U disk, a removable hard disk, a magnetic disk, an optical disk, a computer Memory, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), an electrical carrier signal, a telecommunications signal, a software distribution medium, and so forth. It should be noted that the computer readable medium contains content that can be appropriately scaled according to the requirements of jurisdictions in which such content is subject to legislation and patent practice, such as in certain jurisdictions in which such content is subject to legislation and patent practice, the computer readable medium does not include electrical carrier signals and telecommunication signals.
It should be noted that the above embodiments can be freely combined as needed. The foregoing is merely a preferred embodiment of the present invention and it should be noted that modifications and adaptations to those skilled in the art may be made without departing from the principles of the present invention, which are intended to be comprehended within the scope of the present invention.
Claims (8)
1. A communication assisting method, comprising:
acquiring user information and parent-child interaction content corresponding to the user information, wherein the parent-child interaction content comprises online chat content, offline chat content or evaluation interaction content on a social platform of parents and children;
obtaining an interaction result according to the parent-child interaction content;
pushing an associated communication auxiliary scheme to a parent according to the interaction result and the user information;
wherein, the obtaining the interaction result according to the parent-child interaction content specifically includes:
obtaining an interaction theme and an interaction score according to the parent-child interaction content;
the pushing the associated communication auxiliary scheme to the parents according to the interaction result and the user information specifically comprises the following steps:
acquiring candidate communication auxiliary schemes associated with the interaction theme;
screening a target communication auxiliary scheme from the candidate communication auxiliary schemes according to the interaction scores and the user information;
pushing the target communication auxiliary scheme to parents.
2. The communication assistance method according to claim 1, wherein the obtaining the interaction topic and the interaction score according to the parent-child interaction content specifically comprises:
acquiring the semantics of each sentence in the parent-child interaction content;
determining an interaction theme according to the semantics of each sentence;
counting the number of target sentences representing preset behaviors according to the semantics of each sentence;
and calculating to obtain an interaction score according to the number of the target sentences and the total number of the sentences.
3. The communication assistance method according to claim 1, wherein before the step of obtaining the user information and the parent-child interaction content corresponding to the user information, further comprises:
acquiring authorization information of a user, wherein the authorization information comprises account information and authority information;
the obtaining the user information and parent-child interaction content corresponding to the user information specifically includes:
and acquiring user information and parent-child interaction content corresponding to the user information according to the authorization information.
4. A communication assisting apparatus, comprising:
the acquisition module is used for acquiring user information and parent-child interaction content corresponding to the user information, wherein the parent-child interaction content comprises online chat content, offline chat content or evaluation interaction content on a social platform of parents and children;
the processing module is used for obtaining an interaction result according to the parent-child interaction content;
the pushing module is used for pushing the related communication auxiliary scheme to the parents according to the interaction result and the user information;
the processing module is further used for obtaining an interaction theme and an interaction score according to the parent-child interaction content;
the pushing module comprises:
the scheme acquisition unit is used for acquiring candidate communication auxiliary schemes associated with the interaction theme;
the screening unit is used for screening out a target communication auxiliary scheme from the candidate communication auxiliary schemes according to the interaction scores and the user information;
and the pushing unit is used for pushing the target communication auxiliary scheme to parents.
5. The communication assistance apparatus of claim 4, wherein the processing module comprises:
the semantic acquisition unit is used for acquiring the semantic meaning of each sentence in the parent-child interaction content;
the theme determining unit is used for determining an interaction theme according to the semantics of each sentence;
the statistics unit is used for counting the number of target sentences representing preset behaviors according to the semantics of each sentence;
and the calculating unit is used for calculating and obtaining the interaction score according to the number of the target sentences and the total number of the sentences.
6. The communication assisting apparatus according to claim 4, wherein,
the acquisition module is further used for acquiring authorization information of the user, wherein the authorization information comprises account information and authority information;
the acquisition module is further used for acquiring user information and parent-child interaction content corresponding to the user information according to the authorization information.
7. The communication assistance apparatus according to claim 4, further comprising:
the calculation module is used for calculating to obtain the current comprehensive interaction score according to the interaction score and the last comprehensive interaction score;
and the display module is used for displaying the interaction score and the current comprehensive interaction score.
8. A computer-readable storage medium having stored thereon a computer program, characterized by:
the computer program, when executed by a processor, implements the communication assistance method according to any one of claims 1 to 3.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910797427.1A CN110516246B (en) | 2019-08-27 | 2019-08-27 | Communication assistance method, device and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910797427.1A CN110516246B (en) | 2019-08-27 | 2019-08-27 | Communication assistance method, device and storage medium |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN110516246A CN110516246A (en) | 2019-11-29 |
| CN110516246B true CN110516246B (en) | 2023-10-20 |
Family
ID=68628228
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910797427.1A Active CN110516246B (en) | 2019-08-27 | 2019-08-27 | Communication assistance method, device and storage medium |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN110516246B (en) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111147946B (en) * | 2020-01-16 | 2021-12-07 | 朱鹏飞 | Parent-child interaction method based on asynchronous communication |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101944297A (en) * | 2010-08-30 | 2011-01-12 | 深圳市莱科电子技术有限公司 | Parent-child interactive education system and method |
| CN104518942A (en) * | 2013-09-28 | 2015-04-15 | 南京专创知识产权服务有限公司 | Parent-child interaction education SNS network platform |
| CN106447553A (en) * | 2015-08-10 | 2017-02-22 | 威海兴达信息科技有限公司 | Family-school interaction system |
| CN107908709A (en) * | 2017-11-09 | 2018-04-13 | 广东小天才科技有限公司 | Parent-child language chat interaction method, device and system |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20160019661A1 (en) * | 2014-07-19 | 2016-01-21 | Relationship Capital Technologies Inc. | Systems and methods for managing social networks based upon predetermined objectives |
-
2019
- 2019-08-27 CN CN201910797427.1A patent/CN110516246B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101944297A (en) * | 2010-08-30 | 2011-01-12 | 深圳市莱科电子技术有限公司 | Parent-child interactive education system and method |
| CN104518942A (en) * | 2013-09-28 | 2015-04-15 | 南京专创知识产权服务有限公司 | Parent-child interaction education SNS network platform |
| CN106447553A (en) * | 2015-08-10 | 2017-02-22 | 威海兴达信息科技有限公司 | Family-school interaction system |
| CN107908709A (en) * | 2017-11-09 | 2018-04-13 | 广东小天才科技有限公司 | Parent-child language chat interaction method, device and system |
Also Published As
| Publication number | Publication date |
|---|---|
| CN110516246A (en) | 2019-11-29 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| Shanahan et al. | Role play with large language models | |
| Peacocke | The primacy of metaphysics | |
| Drouin | College students' text messaging, use of textese and literacy skills | |
| Cingel et al. | Texting, techspeak, and tweens: The relationship between text messaging and English grammar skills | |
| Riordan et al. | Overconfidence at the keyboard: Confidence and accuracy in interpreting affect in e-mail exchanges | |
| Arbel et al. | Contracts in the age of smart readers | |
| CN108134876A (en) | Dialog analysis method, apparatus, storage medium and mobile terminal | |
| CN109791551A (en) | Information processing system, information processing apparatus, information processing method, and storage medium | |
| WO2020252982A1 (en) | Text sentiment analysis method and apparatus, electronic device, and non-volatile computer readable storage medium | |
| Hussain | Metric based evaluation of mobile devices: Mobile goal question metric (mGQM) | |
| Kamoen et al. | I need a CAVAA: How conversational agent voting advice applications (CAVAAs) affect users' political knowledge and tool experience | |
| CN113761156A (en) | Data processing method, device and medium for man-machine interaction conversation and electronic equipment | |
| CN110516246B (en) | Communication assistance method, device and storage medium | |
| Gasparri | Semantic supervenience | |
| Gales et al. | Perceptions of the self versus one’s own social group:(Mis) conceptions of older women’s interest in and competence with technology | |
| Mariciuc | A bibliometric review of chatbots in the context of customer support | |
| de Oliveira | Business Negotiations in ELF from a Cultural Linguistic Perspective | |
| Щербакова et al. | English for computer users | |
| CN109145084A (en) | Data processing method, data processing equipment and server | |
| Hayat et al. | Understanding the usability issues in contact management of illiterate and semi-literate users | |
| CN115292471B (en) | Knowledge product service pushing method for children and related device | |
| Huang et al. | How to say? Voice analytics of debt collection strategies | |
| CN111625637B (en) | Intention training and analyzing method and device | |
| Meisalmi | Customisable chatbot as a research instrument | |
| Kamyab et al. | Designing agents for a virtual marketplace |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |