CN110505142B

CN110505142B - Message notification method, device, electronic equipment and storage medium

Info

Publication number: CN110505142B
Application number: CN201910722943.8A
Authority: CN
Inventors: 郭劭泽; 杨秋歌; 于萍萍; 于洋
Original assignee: Beijing Dajia Internet Information Technology Co Ltd
Current assignee: Beijing Dajia Internet Information Technology Co Ltd
Priority date: 2019-08-06
Filing date: 2019-08-06
Publication date: 2020-12-22
Anticipated expiration: 2039-08-06
Also published as: CN110505142A

Abstract

The disclosure relates to a message notification method, a message notification device, electronic equipment and a storage medium, relates to the technical field of internet, and aims to solve the problems that in the related art, a user needs to consult notification messages at other entrances, so that the consultation is easy to describe inaccurately, the consultation efficiency is low, and the cost is high, and the message notification method comprises the following steps: displaying a received notification message sent by a first server, wherein the notification message comprises a response result of an object behavior corresponding to a first client; responding to the message processing operation of the first object, and sending a message input by the first object and a notification message referenced by the first object to the first service end; and displaying a received reply message sent by the first service side, wherein the reply message is determined by the first service side according to the message input by the first object and the notification message referenced by the first object. Because the embodiment of the disclosure can directly quote the received notification message on the current interface, the problem encountered does not need to be described, the consultation efficiency is improved, and the consultation cost is reduced.

Description

Message notification method, device, electronic equipment and storage medium

Technical Field

The present disclosure relates to the field of internet technologies, and in particular, to a message notification method and apparatus, an electronic device, and a storage medium.

Background

In the field of internet social interaction, group chat is one of important interaction modes between users. Group chat is an important interactive scene, whether on a PC (personal computer) side or a mobile terminal. As an important social scene of the internet, how to help group owners, administrators, and other members obtain group-related notifications and ask groups is an important issue in the field of internet social.

Group chat involves a group management problem, and therefore, it may be necessary to communicate information about the management operations of the group owner or administrator to the user. The user also needs to perform further processing, such as consultation, on the operation information. Aiming at the problems related to notification messages such as group notification and payment notification, a user cannot consult directly in the current scene, and needs to find an additional entrance to consult. Consultation costs are very high. And, in other entrance consultation, the problems encountered are described, and the problem of inaccurate description exists.

In summary, in the related art, the user needs to consult the notification message at other entries, which is easy to describe inaccurately, resulting in low consultation efficiency and high cost.

Disclosure of Invention

The disclosure provides a message notification method, a message notification device, an electronic device and a storage medium, which are used for solving at least the problems that in the related art, a user needs to consult notification messages at other entrances, so that the description is easy to be inaccurate, and the consultation efficiency is low and the cost is high. The technical scheme of the disclosure is as follows:

according to a first aspect of the embodiments of the present disclosure, there is provided a message notification method, applied to a first client, including:

displaying a received notification message sent by a first server, wherein the notification message comprises a response result of an object behavior corresponding to the first client;

responding to the message processing operation of a first object, and sending a message input by the first object and a notification message referenced by the first object to the first service end;

and displaying a received reply message sent by the first service terminal, wherein the reply message is determined by the first service terminal according to the message input by the first object and the notification message referenced by the first object.

In an optional implementation manner, the step of sending the message input by the first object and the notification message referenced by the first object to the first server includes:

sending a notification message referenced by the first object to the first service end as an attachment of a message input by the first object; or

And sending the notification message referenced by the first object to the first service end as part of text information in the message input by the first object.

In an alternative embodiment, the notification message referenced by the first object is determined by:

determining a notification message referenced by the first object through gestures and/or voice of the first object.

According to a second aspect of the embodiments of the present disclosure, there is provided a message notification method, applied to a first service end, including:

sending a notification message to a first client, wherein the notification message comprises a response result of an object behavior corresponding to the first client;

receiving a message input by a first object and a notification message referenced by the first object, which are sent by the first client;

and determining a reply message according to the message input by the first object and the notification message referenced by the first object, and sending the reply message to the first client.

In an alternative embodiment, the step of determining a reply message according to the message input by the first object and the notification message referenced by the first object comprises:

determining reply option information with the highest matching degree with the keyword from preset reply option information according to the keywords in the message input by the first object and the notification message quoted by the first object, and determining a reply message according to the reply option information; or

Determining at least one piece of reply option information matched with the keyword from preset reply option information according to the message input by the first object and the keyword in the notification message referenced by the first object, and receiving the reply message sent by a second client after sending the reply option information, the message input by the first object and the notification message referenced by the first object to the second client; or

And sending the message input by the first object and the notification message referenced by the first object to a second client, and receiving a reply message determined by the second client according to the message input by the first object and the notification message referenced by the first object.

In an alternative embodiment, the step of determining the reply option information with the highest matching degree with the keyword from the preset reply option information includes:

determining reply option information with the highest matching degree with the keyword from preset reply option information through a neural network model;

the step of determining at least one response option information matching the keyword from among preset response option information includes:

and determining at least one piece of answer option information matched with the keyword from preset answer option information through a neural network model.

In an optional embodiment, the step of sending the notification message to the first client includes:

sending the received notification message sent by the second server to the first client;

the step of determining a reply message according to the message input by the first object and the notification message referenced by the first object comprises:

sending the message input by the first object and the notification message referenced by the first object to the second server, and receiving a reply message returned by the second server; or

And sending the message input by the first object and the notification message referenced by the first object to the second server, notifying the second client of the information which needs to be sent to the second client by the second server, and receiving a reply message returned by the second client.

According to a third aspect of the embodiments of the present disclosure, there is provided a message notification method, applied to a second client, including:

displaying a received prompt message sent by a first service end, wherein the prompt message is sent by the first service end after receiving a message input by a first object and a notification message referenced by the first object sent by a first client;

and responding to the reply operation of the second object, and sending a reply message determined according to the reply operation of the second object to the first client through the first service terminal.

In an alternative embodiment, the prompt message is a message input by the first object and a notification message referenced by the first object;

determining the reply message by:

determining a reply message input by the second object as the reply message.

In an optional implementation manner, the prompt message is at least one piece of reply option information sent by the first service end, and a message input by the first object and a notification message referenced by the first object;

determining the reply message by:

determining reply option information selected by the second object from the reply option information as the reply message, wherein the reply option information is at least one reply option information which is determined by the first service end from preset reply option information and is matched with a keyword according to the message input by the first object and the keyword in the notification message referenced by the first object; or

Determining a reply message input by the second object as the reply message.

According to a fourth aspect of the embodiments of the present disclosure, there is provided a message notification apparatus, applied to a first client, including:

the first display unit is configured to execute display of a received notification message sent by a first server, wherein the notification message comprises a response result of an object behavior corresponding to the first client;

a first response unit, configured to execute a message processing operation responding to a first object, and send a message input by the first object and a notification message referenced by the first object to the first service end;

a second display unit configured to perform displaying a received reply message sent by the first service end, wherein the reply message is determined by the first service end according to a message input by the first object and a notification message referenced by the first object.

In an alternative embodiment, the first response unit is specifically configured to perform:

In an alternative embodiment, the first response unit is further configured to perform determining the notification message referenced by the first object by:

According to a fifth aspect of embodiments of the present disclosure, there is provided an electronic apparatus including:

a processor;

a memory for storing the processor-executable instructions;

wherein the processor is configured to execute the instructions to implement the message notification method according to any one of the first aspect of the embodiments of the present disclosure.

According to a sixth aspect of the embodiments of the present disclosure, there is provided a message notification apparatus, applied to a first service end, including:

a sending unit configured to execute sending a notification message to a first client, wherein the notification message includes a response result of an object behavior corresponding to the first client;

a receiving unit configured to perform receiving a message input by a first object and a notification message referenced by the first object, which are sent by the first client;

a determining unit configured to perform determining a reply message according to a message input by the first object and a notification message referenced by the first object, and transmit the reply message to the first client.

In an optional implementation, the determining unit is specifically configured to perform:

determining reply option information with the highest matching degree with the keyword from preset reply option information through a neural network model; or

In an alternative embodiment, the sending unit is specifically configured to perform:

the determining unit is specifically configured to perform:

According to a seventh aspect of the embodiments of the present disclosure, there is provided an electronic apparatus including:

a processor;

a memory for storing the processor-executable instructions;

wherein the processor is configured to execute the instructions to implement the message notification method according to any one of the second aspect of the embodiments of the present disclosure.

According to an eighth aspect of the embodiments of the present disclosure, there is provided a message notification apparatus, applied to a second client, including:

the third display unit is configured to execute displaying of a received prompt message sent by the first server, wherein the prompt message is sent by the first server after receiving a message input by the first object and a notification message referenced by the first object, and the message is sent by the first client;

and the second response unit is configured to execute a reply operation responding to the second object and send a reply message determined according to the reply operation of the second object to the first client through the first service terminal.

the second response unit is further configured to perform determining the reply message by:

determining a reply message input by the second object as the reply message.

Determining a reply message input by the second object as the reply message.

According to a ninth aspect of embodiments of the present disclosure, there is provided an electronic apparatus including:

a processor;

a memory for storing the processor-executable instructions;

wherein the processor is configured to execute the instructions to implement the message notification method according to any one of the third aspects of the embodiments of the present disclosure.

According to a tenth aspect of the embodiments of the present disclosure, there is provided a message notification system, including a first client, a first server, and a second client:

the first client is used for displaying the received notification message sent by the first server; responding to message processing operation of a first object, and sending a message input by the first object and a notification message referred by the first object to the first service end, wherein the notification message comprises a response result of object behavior corresponding to the first client; and displaying the received reply message sent by the first service terminal.

The first service end is used for sending a notification message to the first client end; receiving a message input by a first object and a notification message referenced by the first object, which are sent by the first client; and determining a reply message according to the message input by the first object and the notification message referenced by the first object, and sending the reply message to the first client.

The second client is used for displaying a received prompt message sent by the first service end, wherein the prompt message is sent by the first service end after receiving a message input by a first object and a notification message referenced by the first object sent by the first client; and responding to the reply operation of the second object, and sending a reply message determined according to the reply operation of the second object to the first client through the first service terminal.

According to an eleventh aspect of the embodiments of the present disclosure, there is provided a non-transitory readable storage medium, wherein instructions, when executed by a processor of an electronic device, enable the electronic device to perform the message notification method of any one of the first to third aspects of the embodiments of the present disclosure.

According to a twelfth aspect of the embodiments of the present disclosure, there is provided a computer program product, which, when run on an electronic device, causes the electronic device to execute a method for implementing any one of the above first to third aspects and the first to third aspects of the embodiments of the present disclosure.

The technical scheme provided by the embodiment of the disclosure at least brings the following beneficial effects:

because the notification message sent by the first server and received by the first client is in a message mode, the first object can be directly referred to, and the first client sends the notification message to the first server after the first object refers to and inputs the proposed question, the first server can determine a reply message according to the received input message of the first object and the notification message referred by the first object and send the reply message to the first client, wherein the reply message determined by the first server can also be sent by the second client, and the notification message comprises a response result of the object behavior corresponding to the first client, and according to the result, a user can consult at the current entrance in a reference and question mode without searching for a new consultation entrance and describing the encountered question but directly referring to the question, so that the condition of inaccurate description does not occur, the consultation efficiency is improved, and the consultation cost is reduced.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and, together with the description, serve to explain the principles of the disclosure and are not to be construed as limiting the disclosure.

FIG. 1A is a diagram illustrating a group notification list, according to an exemplary embodiment;

FIG. 1B is a diagram illustrating group notification public addresses in accordance with an illustrative embodiment;

FIG. 1C is a block diagram illustrating a payment notification community number according to an exemplary embodiment;

FIG. 2A is a block diagram illustrating a message notification system in accordance with an exemplary embodiment;

FIG. 2B is a block diagram illustrating a message notification system in accordance with an exemplary embodiment;

FIG. 3 is a flow diagram illustrating a user-triggered by messaging group notifications in accordance with an exemplary embodiment;

FIG. 4A is a schematic diagram illustrating a message notification interface of a first client according to an example embodiment;

FIG. 4B is a diagram illustrating a second first client's message notification interface in accordance with an illustrative embodiment;

FIG. 4C is a schematic diagram illustrating a third first client's message notification interface in accordance with an illustrative embodiment;

FIG. 5 is a schematic diagram illustrating a fourth first client's message notification interface in accordance with an illustrative embodiment;

FIG. 6A is a schematic diagram illustrating a message notification interface of a first second client according to an example embodiment;

FIG. 6B is a diagram illustrating a message notification interface of a second type of second client, according to an example embodiment;

FIG. 6C is a schematic diagram illustrating a third second client's message notification interface in accordance with an illustrative embodiment;

FIG. 7 is a diagram illustrating a first method of message notification, according to an example embodiment;

FIG. 8 is a message notification illustrating a second type of message notification, according to an example embodiment;

FIG. 9 is a diagram illustrating a third method of message notification, according to an example embodiment;

FIG. 10 is a flow diagram illustrating a complete method of message notification in accordance with an exemplary embodiment;

FIG. 11 is a block diagram illustrating a first type of message notification apparatus in accordance with an exemplary embodiment;

FIG. 12 is a block diagram illustrating a first type of electronic device in accordance with an exemplary embodiment;

FIG. 13 is a block diagram illustrating a second type of message notification apparatus in accordance with an exemplary embodiment;

FIG. 14 is a block diagram illustrating a second type of electronic device in accordance with an exemplary embodiment;

fig. 15 is a block diagram illustrating a third type of message notification apparatus in accordance with an exemplary embodiment;

FIG. 16 is a block diagram illustrating a third electronic device in accordance with an exemplary embodiment;

fig. 17 is a block diagram illustrating a structure of a terminal according to an exemplary embodiment.

Detailed Description

In order to make the technical solutions of the present disclosure better understood by those of ordinary skill in the art, the technical solutions in the embodiments of the present disclosure will be clearly and completely described below with reference to the accompanying drawings.

It should be noted that the terms "first," "second," and the like in the description and claims of the present disclosure and in the above-described drawings are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the disclosure described herein are capable of operation in sequences other than those illustrated or otherwise described herein. The implementations described in the exemplary embodiments below are not intended to represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the present disclosure, as detailed in the appended claims.

Some of the words that appear in the text are explained below:

1. the term "and/or" in the embodiments of the present disclosure describes an association relationship of associated objects, and means that there may be three relationships, for example, a and/or B, which may mean: a exists alone, A and B exist simultaneously, and B exists alone. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship.

2. The term "electronic equipment" in the embodiments of the present disclosure refers to equipment that is composed of electronic components such as integrated circuits, transistors, and electronic tubes, and functions by applying electronic technology (including) software, and includes electronic computers, robots controlled by the electronic computers, numerical control or program control systems, and the like.

3. The term "terminal" in the embodiments of the present disclosure refers to any intelligent electronic device capable of automatically processing a large amount of data at a high speed according to a program, including a mobile phone, a computer, a tablet, an intelligent terminal, a multimedia device, a streaming media device, and the like.

4. In the embodiment of the present disclosure, the term "client" is also called as a user side, and may be a software-like app (Application program) or a terminal device, which is corresponding to a service side, provides a local service for a client, and needs to cooperate with the service side to operate. After the internet has developed, the more common clients include web browsers used on the world wide web, email clients for receiving and sending emails, and client software for instant messaging. For such applications, a corresponding server and a corresponding service program in the network are required to provide corresponding services, such as database services, email services, etc., so that a specific communication connection needs to be established between the client and the server to ensure the normal operation of the application program.

5. The term "server" in the disclosed embodiments serves clients, the contents of which, such as providing resources to clients, hold client data.

The application scenario described in the embodiment of the present disclosure is for more clearly illustrating the technical solution of the embodiment of the present disclosure, and does not form a limitation on the technical solution provided in the embodiment of the present disclosure, and as a person having ordinary skill in the art knows, with the occurrence of a new application scenario, the technical solution provided in the embodiment of the present disclosure is also applicable to similar technical problems. Wherein, in the description of the present disclosure, unless otherwise indicated, "plurality" means.

Taking a group notification message as an example, the group-related notification reaches the user in a list manner, as shown in fig. 1A, the group-entering related notification is shown to the user in a list form, and the user can only view the notification message on the current interface, but cannot consult the notification message; information such as group consultation is sent to the user in a message mode in the form of public numbers, as shown in fig. 1B, wherein the user can only view the notification message on the current interface and cannot consult on the current interface.

Taking the payment notification message as an example, after the payment is successful or failed, the notification message may also be sent to the user in a message manner in a public number form, for example, as shown in the payment success notification message shown in fig. 1C, the user cannot consult directly on the current interface at present.

The embodiment of the present disclosure provides a notification system capable of assuming both a notification function and a consultation function, and as shown in fig. 2A, is a block diagram of a message notification system according to an exemplary embodiment, and includes a first client 10, a first server 20, and a second client 30:

the first client 10 is configured to display the received notification message sent by the first server 20; responding to the message processing operation of the first object, sending the message input by the first object and the notification message referenced by the first object to the first server 20; and displaying the received reply message sent by the first service end 20.

A first server 20, configured to send a notification message to the first client 10; receiving a message input by a first object and a notification message referenced by the first object sent by the first client 10; determines a reply message according to the message input by the first object and the notification message referenced by the first object, and transmits the reply message to the first client 10.

The second client 30 is configured to display the received prompt message sent by the first server 20, where the prompt message is sent by the first server 20 after receiving the message input by the first object and the notification message referenced by the first object sent by the first client 10; in response to the reply operation of the second object, a reply message determined according to the reply operation of the second object is sent to the first client 10 through the first service terminal 20.

Through the scheme, the notification message sent by the first server and received by the first client is a message, the first object can be directly referred to, the first client sends the first object to the first server after the first object is referred to and the proposed question is input, the first server can determine a reply message according to the input message of the first object and the notification message referred by the first object and send the reply message to the first client, wherein the reply message determined by the first server can also be sent by the second client, the notification message comprises a response result of the object behavior corresponding to the first client, and according to the result, a user can consult at the current entrance in a manner of reference and question asking without searching for a new consultation entrance and describing the encountered question but directly referring, so that the condition of inaccurate description does not occur, the consultation efficiency is improved, and the consultation cost is reduced.

The notification message comprises a response result of the object behavior corresponding to the first client.

For example, if the object behavior corresponding to the first client is an apply for group entry behavior in a group chat scenario, the notification message may be a notification related to group entry apply (e.g., success or failure of group entry); for example, if the object behavior corresponding to the first client is a transaction payment behavior in a transaction scenario, the notification message may be a payment-related notification (e.g., payment success or payment failure, etc.), and if the object behavior corresponding to the first client is a refund applying behavior in a shopping scenario, the notification message may be a refund applying-related notification (e.g., refund progress, refund success, or refund failure, etc.).

In an alternative embodiment, the notification message sent by the first server to the first client may be determined by the second server and sent to the first server.

Fig. 2B is a block diagram illustrating another message notification system according to an exemplary embodiment, which includes a first client 10, a first server 20, a second client 30, and a second server 40.

Wherein the second server 40 forwards the notification message to the first client 10 through the first server 20.

The following description will mainly describe, by taking an application to group in a group chat scenario as an example, a situation in which the second server forwards the notification message to the first client through the first server:

in this scenario, the first object may refer to an applicant, the second object may refer to an administrator, the first service end may refer to an IM Server (Instant Message Server), the object behavior corresponding to the first client may refer to a behavior of the first object applying for group entry, and the like, and the second service end is a service Server (service Server).

Fig. 3 is a schematic flow chart illustrating a method for triggering a user through a messaging group notification according to an exemplary embodiment, and specifically includes the following steps, as shown in fig. 3:

in step S31, the applicant sends a group request to the service Server;

in step S32, the service Server calls the IM Server interface;

in step S33, the IM Server sends a group application message to the administrator;

in step S34, the administrator processes the group entry application to the service Server;

in step S35, the service Server calls the IM Server interface;

in step S36, the IM Server enters a group application process message to the applicant.

It should be noted that, in the embodiment of the present disclosure, when the second server forwards the notification message to the first client through the first server, taking the first server as a group chat small assistant service list and the second server as a business server as an example, the first server may correspond to a plurality of second servers, for example, a payment business server, a shopping business server, and the like.

The group joining application processing message is one of notification messages, the notification message can reach the user in the form of a line of the message instead of a list through the above process, the first client displays the notification message after receiving the notification message sent by the first service end (IM Server), as shown in fig. 4A, for example, the first client displays a notification message rejecting group joining to the applicant in a chat interface between the applicant and a small group chat assistant, and the notification message is sent by the IM Server to the first client.

In the embodiment of the present disclosure, the first object may perform further processing on the notification message displayed by the first client, and the first client responds to the message processing operation of the first object, where the message processing operation may refer to the execution of the notification message, the reference of the notification message, or the input of a newly proposed question.

For example, if the notification message is a grant to the group application, the first object may be directly added to the group to which the object applies to join.

There are many ways in which the first object references the notification message, including but not limited to some or all of the following:

long press reference, click reference, gesture trigger reference, voice trigger reference.

The gesture may be some preset special symbols, or may also refer to a sliding gesture such as sliding up a single finger, and a user may refer to a certain message by triggering the message at a designated position of the message through the gesture.

For example, when a user needs to refer to a certain notification message, the user can refer to the notification message by long pressing or clicking the message, as shown in fig. 4B, a way of long pressing for reference is shown, and a question to be raised is input on the basis of the reference.

Or, using a gesture or voice to trigger the reference, for example, the user triggers to reference the notification message at the display position of the notification message to be referenced by a preset gesture, as shown in fig. 4C, where the preset gesture is a tick, and the first object may trigger to reference the message by the tick at the designated position corresponding to the message to be referenced.

The first object refers to a notification message and inputs information needing to ask questions, for example, the first object refers to the notification message that the first object rejects to enter the group and inputs a newly-proposed question 'why my is rejected', the first client displays the message input by the first object and the notification message referenced by the first object and sends the message input by the first object and the notification message referenced by the first object to the first server.

It should be noted that, in the embodiment of the present disclosure, a user may interact with a message by referring to a notification message, which is more convenient and reliable than a method of pushing a message to a user in a form of a list in the related art, and the user may directly consult the notification message without searching a new consultation entry or describing encountered problems, but directly refer to the notification message, so that a situation of inaccurate description does not occur, and consultation efficiency is improved.

In an alternative embodiment, there are many ways for the first client to send the message input by the first object and the notification message referenced by the first object to the first server, and the following are listed as follows:

and in the first sending mode, the first client sends the notification message referenced by the first object to the first service end as an attachment of the message input by the first object.

And in the second sending mode, the first client sends the notification message referenced by the first object to the first service terminal as one part of the text information in the message input by the first object.

It should be noted that the above two sending manners are only examples, and any manner of sending a message input by the first object and a notification message referenced by the first object to the first server by the first client is applicable to the embodiment of the present disclosure.

In the embodiment of the present disclosure, after receiving the message input by the first object and the notification message referenced by the first object, which are sent by the first client, the first server may determine a reply message according to the message input by the first object and the notification message referenced by the first object, and send the reply message to the first client.

In the embodiment of the present disclosure, there are various ways for the first service end to determine the reply message, and the first service end may determine the reply message itself, or the first service end may receive the reply message sent by the second client.

Specifically, when the first service end determines the reply message, the first service end may extract a keyword in the input message and/or a keyword in the cited message, select, from preset reply option information, a reply option information with the highest matching degree with the extracted keyword according to the extracted keyword, and send the selected reply option information as the reply information to the first client.

For example, the keywords "why" and "rejected" in the message input by the first object are extracted, the keywords "rejected into a group" and "you are bad" in the message referenced by the first object are extracted, several pieces of response option information matched are determined from preset response option information according to the extracted keywords, assuming that "long ugly" and "group owner does not want to join a new member", respectively, wherein the "long ugly" which has the highest matching degree in the two pieces of response option information can be determined according to "you are bad", and thus the response option information can be sent to the first client as a response message. And the first client displays the reply message after receiving the reply message sent by the first service terminal.

In an alternative embodiment, the first server may also determine a reply message according to the reply option information with the highest matching degree, send the reply message to the first client, and display the reply message by the first client, for example, as shown in fig. 5, where the reply message is more detailed and includes two possible options and a specific rejection reason determined by the first server, and the first client displays the two possible options to the first object and gives a specific reason why the first object is rejected by prompting "you belong to the first case".

In an alternative embodiment, if the notification message sent by the first server to the first client includes a specific notification reason, for example, the administrator gives a rejection reason of "you are bad", the first server may determine the rejection reason directly according to the extracted keyword "rejection reason", "you are bad", "why you will be rejected", and the like, and send the extracted keyword "you are bad" directly to the first client as a reply message.

In an optional implementation manner, the first service end may also send a message input by the first object and a notification message referenced by the first object to the second service end, the second service end determines a reply message and sends the reply message to the first service end, and the first service end forwards the received reply message sent by the second service end to the first client.

Specifically, the second server determines reply option information with the highest matching degree with the keyword from preset reply option information according to the received message input by the first object and the keyword in the notification message referenced by the first object, which are sent by the first server, and determines the reply message according to the reply option information.

It should be noted that the specific implementation manner of determining the reply message by the second server is similar to the manner of determining the reply message by the first server, except that the second server needs to send the determined reply message to the first server, and the first server forwards the determined reply message to the first client, which is not described in detail again.

And aiming at the mode that the first service end receives the reply message sent by the second client, the first service end needs to send a prompt message to the second client in the mode, the second client displays the prompt message after receiving the prompt message, responds to the reply operation of the second object, and determines the reply message according to the reply operation of the second object.

The prompt message sent by the first server to the second client includes, but is not limited to, part or all of the following:

at least one reply option information, a message input by the first object, and a notification message referenced by the first object.

And the at least one piece of reply option information is that the first server determines at least one piece of reply option information matched with the keyword from preset reply option information according to the message input by the first object and the keyword in the notification message referenced by the first object.

For example, the preset reply option information includes reply option information for refusing to apply for group entry, reply option information for consulting group materials, and the like, and the first service determines two pieces of reply option information for refusing to apply for group entry, which are matched with keywords in the message input by the first object and the notification message referenced by the first object, from the preset reply option information, and assumes "group level is not enough" and "the group owner does not want to add a new member".

In this embodiment of the present disclosure, if the types of the prompt messages sent by the first service end to the second client are different, the second client determines that the manner of replying to the message is also different, and the replying operation of the second object may be selection or input, where the input may be a voice input or text input manner.

In an optional implementation manner, if the prompt message sent by the first server is at least one item of option information, and a message input by the first object and a notification message referenced by the first object, the manner in which the second client determines the reply message by responding to the reply operation of the second object is specifically divided into the following two manners:

and determining the reply option information selected by the second object from the at least one reply option information as the reply message by the first client.

In general, if at least one piece of reply option information sent by the first service end contains one that the second object considers to be suitable, the second object can directly select one from the at least one piece of reply option information as a reply message to be sent to the first service end, and the reply message is forwarded to the first client by the first service end.

For example, the first service end sends two pieces of reply option information, as shown in fig. 6A, which are respectively: 1. the cluster grade is not sufficient; 2. no new members are added. The reason why the second object rejects the first object from entering the group is that the current group member reaches the upper limit, and therefore the reply option 1 is selected, so that the second client can send the reply option 1 to the first server as a reply message.

And determining the reply message input by the second object as the reply message by the second client.

In general, if at least one piece of reply option information sent by the first service end does not include reply option information deemed appropriate by the second object, the second object may directly input a correct reply message, and the second client sends the reply message input by the second object to the first service end, and the first service end forwards the reply message to the first client.

For example, the first service end sends two pieces of reply option information, which are respectively: 1. the cluster grade is not sufficient; 2. no new members are added. The reason why the second object rejects the first object from being grouped is that the verification information is incorrect and thus there is no suitable reply option, and the second object inputs a correct reply message, so that the second client can send the reply message input by the second object to the first server, as shown in fig. 6B.

In an optional implementation manner, if the prompt message sent by the first service end is a message input by the first object and a notification message referenced by the first object, the second client sends a reply message input by the second object to the first service end in response to a reply operation of the second object.

As shown in fig. 6C, which is a schematic diagram of a display interface of a second client shown in the embodiment of the present disclosure, the second client displays a received prompt message sent by the first service, and responds to a reply operation of the second object when the second object inputs the reply message, where the reply operation is an input operation, and sends information input by the second object as a reply message to the first service, and the reply message is forwarded by the first service to the first client and displayed by the first client to the first object. Wherein the information input by the second object is "you are a baddie".

It should be noted that the second client may be a group owner, an administrator, or the like, and the first server may be a first server served by a customer, a first server served by an automatic reply, or a first server including a deep learning model, or the like.

In an optional implementation manner, the first service end may also send a message input by the first object and a notification message referenced by the first object to the second service end, and after the second service end notifies the second client of information that needs to be sent to the second client, the second service end receives a reply message sent by the second client and received by the second service end.

The message that the second server needs to send to the second client may be a message input by the first object and a notification message referenced by the first object, or may be a message input by the first object and a notification message referenced by the first object and at least one piece of reply option information determined by the second server.

When the message that the second server needs to send is a message input by the first object, a notification message referenced by the first object, and at least one piece of reply option information, specifically: the second server determines at least one piece of reply option information matched with the keyword from preset reply option information according to the received message input by the first object and the keyword in the notification message quoted by the first object, which are sent by the first server, and sends the reply option information, the message input by the first object and the notification message quoted by the first object to the second client, and then receives the reply message sent by the second client.

When the message that the second server needs to send is a message input by the first object, a notification message referenced by the first object, and at least one reply option message, specifically: the second server sends the received message input by the first object and the notification message referenced by the first object to the second client, and receives a reply message determined by the second client according to the message input by the first object and the notification message referenced by the first object.

It should be noted that, a specific implementation manner of the second server receiving the reply message sent by the second client is similar to a specific implementation manner of the first server receiving the reply message sent by the second client, the second client determines the reply message according to the received message, only the second server needs to send the reply message to the first server, and the first server forwards the reply message to the first client, and redundant details are not described again.

In an alternative embodiment, the first server or the second server may also determine, from the historical reply option information, the reply option information that matches the keyword in the message input by the first object and the notification message referenced by the first object most closely, or at least one piece of the matched reply option information.

Specifically, the embodiment needs to use a neural network model, constantly learn about a question posed by a first object and a reply message replied to a second object through the neural network model, and determine at least one piece of matching reply option information or the reply option information with the highest matching degree from the historical reply option information through the neural network model when the first object proposes the question again, wherein the historical reply option information is the reply option information preset by the neural network model.

In general, when there is at least one matching reply option information in the historical reply option information, the first service end or the second service end may use the reply option information with the highest matching degree as the reply message, or send the at least one matching reply message to the second client end, and the second client end returns the reply message; the specific embodiment is similar to the manner determined based on the preset reply option information, except that the reply option information is preset and the difference of the reply data in the history data.

For example, if the reply message returned by the second client received by the first server before includes multiple types of messages for the reason of rejection of the incoming group application, for group material consultation, for payment information consultation, etc., then a plurality of preset reply option information can be learned according to the messages, a certain first object applies to join a certain group at this time, but the group administrator rejects the first object, and then the first server can directly match an option from the plurality of determined preset reply option information as the reply message.

It should be noted that the above embodiments for the group chat scenario are only examples, and the specific embodiments may also be applied to other notification and consultation scenarios.

Fig. 7 is a flowchart illustrating a message notification method according to an exemplary embodiment, and as shown in fig. 7, the method specifically includes the following steps:

in step S71, displaying a received notification message sent by the first server, where the notification message includes a response result of an object behavior corresponding to the first client;

in step S72, in response to the message processing operation of the first object, sending a message input by the first object and a notification message referenced by the first object to the first service;

in step S73, a received reply message sent by the first service end is displayed, wherein the reply message is determined by the first service end according to the message input by the first object and the notification message referenced by the first object.

Fig. 8 is a flowchart illustrating a message notification method according to an exemplary embodiment, and as shown in fig. 8, the method specifically includes the following steps:

in step S81, sending a notification message to the first client, where the notification message includes a response result of the object behavior corresponding to the first client;

in step S82, receiving a message input by the first object and a notification message referenced by the first object sent by the first client;

in step S83, a reply message is determined according to the message input by the first object and the notification message referenced by the first object, and the reply message is transmitted to the first client.

Fig. 9 is a flowchart illustrating a message notification method according to an exemplary embodiment, and as shown in fig. 9, the method specifically includes the following steps:

in step S91, displaying a received prompt message sent by the first service, where the prompt message is sent by the first service after receiving a message input by the first object and a notification message referenced by the first object sent by the first client;

in step S92, in response to the reply operation of the second object, a reply message determined according to the reply operation of the second object is sent to the first client through the first service.

determining the reply message by:

determining a reply message input by the second object as the reply message.

determining the reply message by:

Determining a reply message input by the second object as the reply message.

Fig. 10 is a flowchart illustrating a complete method for notifying a message according to an exemplary embodiment, which specifically includes the following steps:

in step S101, the first server sends a notification message to the first client;

in step S102, the first client displays the received notification message sent by the first server;

in step S103, the first client responds to the message processing operation of the first object;

in step S104, the first client sends a message input by the first object and a notification message referenced by the first object to the first server;

in step S105, the first server determines at least one piece of answer option information matching the keyword from preset answer option information according to the message input by the first object and the keyword in the notification message referenced by the first object;

in step S106, the first server sends at least one reply option information, and the message input by the first object and the notification message referenced by the first object to the second client;

in step S107, the second client displays the received at least one reply option information together with the message input by the first object and the notification message referenced by the first object;

in step S108, the second client determines reply option information selected by the second object from the reply option information as a reply message in response to a reply operation of the second object;

in step S109, the second client sends the determined reply message to the first server;

in step S110, the first server sends the received reply message sent by the second client to the first client;

in step S111, the first client displays the received reply message.

Fig. 11 is a block diagram illustrating a message notification apparatus according to an exemplary embodiment, which is applied to a first client. Referring to fig. 11, the apparatus includes a first display unit 1100, a first response unit 1101, and a second display unit 1102.

A first display unit 1100 configured to perform displaying a received notification message sent by a first server, where the notification message includes a response result of an object behavior corresponding to the first client;

a first response unit 1101 configured to perform a message processing operation in response to a first object, and send a message input by the first object and a notification message referenced by the first object to the first service;

a second display unit 1102 configured to perform displaying a received reply message sent by the first service end, wherein the reply message is determined by the first service end according to a message input by the first object and a notification message referenced by the first object.

In an alternative embodiment, the first response unit 1101 is specifically configured to perform:

In an alternative embodiment, the first response unit 1101 is further configured to perform determining the notification message referenced by the first object by:

With regard to the apparatus in the above-described embodiment, the specific manner in which each unit executes the request has been described in detail in the embodiment related to the method, and will not be elaborated here.

Fig. 12 is a block diagram illustrating an electronic device 1200 according to an example embodiment, the apparatus comprising:

a processor 1210;

a memory 1220 for storing instructions executable by the processor 1210;

wherein the processor 1210 is configured to execute the instructions to implement the message notification method in the embodiments of the present disclosure.

In an exemplary embodiment, a storage medium comprising instructions, such as the memory 1220 comprising instructions, executable by the processor 1210 of the electronic device 1200 to perform the above-described method is also provided. Alternatively, the storage medium may be a non-transitory computer readable storage medium, which may be, for example, a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.

Fig. 13 is a block diagram illustrating a message notification apparatus according to an exemplary embodiment, which is applied to a first service. Referring to fig. 13, the apparatus includes a transmitting unit 1300, a receiving unit 1301, and a determining unit 1302.

A sending unit 1300 configured to perform sending a notification message to a first client, where the notification message includes a response result of an object behavior corresponding to the first client;

a receiving unit 1301 configured to perform receiving a message input by a first object and a notification message referenced by the first object sent by the first client;

a determining unit 1302 configured to perform determining a reply message according to a message input by the first object and a notification message referenced by the first object, and send the reply message to the first client.

In an alternative embodiment, the determining unit 1302 is specifically configured to perform:

In an optional embodiment, the sending unit 1300 is specifically configured to perform:

the determination unit 1302 is specifically configured to perform:

Fig. 14 is a block diagram illustrating an electronic device 1400, according to an example embodiment, the apparatus comprising:

a processor 1410;

a memory 1420 for storing instructions executable by the processor 1410;

wherein the processor 1410 is configured to execute the instructions to implement the message notification method in the embodiments of the present disclosure.

In an exemplary embodiment, a storage medium comprising instructions, such as the memory 1420 comprising instructions, executable by the processor 1410 of the electronic device 1400 to perform the above-described method is also provided. Alternatively, the storage medium may be a non-transitory computer readable storage medium, which may be, for example, a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.

Fig. 15 is a block diagram illustrating a message notification apparatus according to an exemplary embodiment, applied to a second client. Referring to fig. 15, the apparatus includes a third display unit 1500 and a second response unit 1502.

A third display unit 1500, configured to perform displaying a received prompt message sent by the first server, where the prompt message is sent by the first server after receiving a message input by the first object sent by the first client and a notification message referenced by the first object;

a second response unit 1501 configured to perform a reply operation in response to the second object, and send a reply message determined according to the reply operation of the second object to the first client through the first service.

the second response unit 1501 is further configured to perform determining the reply message by:

determining a reply message input by the second object as the reply message.

Fig. 16 is a block diagram illustrating an electronic device 1600, according to an example embodiment, the apparatus comprising:

a processor 1610;

a memory 1620 for storing instructions executable by the processor 1610;

wherein the processor 1610 is configured to execute the instructions to implement the message notification method in the embodiment of the disclosure.

In an exemplary embodiment, a storage medium comprising instructions, such as the memory 1620 comprising instructions, executable by the processor 1610 of the electronic device 1600 to perform the above-described method is also provided. Alternatively, the storage medium may be a non-transitory computer readable storage medium, which may be, for example, a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.

In this disclosure, when the client is a terminal device, the structure of the client is shown in fig. 17, and a terminal 1700 for message notification according to this disclosure includes: radio Frequency (RF) circuit 1710, power supply 1720, processor 1730, memory 1740, input unit 1750, display unit 1760, camera 1770, communication interface 1780, and Wireless Fidelity (Wi-Fi) module 1790. Those skilled in the art will appreciate that the configuration of the terminal shown in fig. 17 is not intended to be limiting, and that the terminal provided by the embodiments of the present application may include more or less components than those shown, or some components may be combined, or a different arrangement of components may be provided.

The following describes the various components of the terminal 1700 in detail with reference to fig. 17:

the RF circuit 1710 may be used for receiving and transmitting data during a communication or conversation. In particular, the RF circuit 1710 sends downlink data of a base station to the processor 1730 for processing; and in addition, sending the uplink data to be sent to the base station. In general, the RF circuitry 1710 includes, but is not limited to, an antenna, at least one Amplifier, a transceiver, a coupler, a Low Noise Amplifier (LNA), a duplexer, and the like.

In addition, the RF circuit 1710 may also communicate with a network and other terminals through wireless communication. The wireless communication may use any communication standard or protocol, including but not limited to Global System for Mobile communication (GSM), General Packet Radio Service (GPRS), Code Division Multiple Access (CDMA), Wideband Code Division Multiple Access (WCDMA), Long Term Evolution (LTE), email, Short Messaging Service (SMS), and the like.

Wi-Fi technology belongs to short distance wireless transmission technology, the terminal 1700 can connect with Access Point (AP) through Wi-Fi module 1790, thereby realizing Access of data network. The Wi-Fi module 1790 may be used for receiving and transmitting data during communication.

The terminal 1700 can be physically connected to other terminals via the communication interface 1780. Optionally, the communication interface 1780 is connected to the communication interfaces of the other terminals through a cable, so as to implement data transmission between the terminal 1700 and the other terminals.

In this embodiment of the present application, the terminal 1700 can implement a communication service and send information to other contacts, so the terminal 1700 needs to have a data transmission function, that is, the terminal 1700 needs to include a communication module inside. Although fig. 17 illustrates communication modules such as the RF circuit 1710, the Wi-Fi module 1790, and the communication interface 1780, it is to be understood that at least one of the above-described components or other communication modules (e.g., bluetooth module) for implementing communication may be present in the terminal 1700 for data transmission.

For example, when the terminal 1700 is a mobile phone, the terminal 1700 may include the RF circuit 1710 and may further include the Wi-Fi module 1790; when the terminal 1700 is a computer, the terminal 1700 may include the communication interface 1780 and may further include the Wi-Fi module 1790; when the terminal 1700 is a tablet computer, the terminal 1700 may include the Wi-Fi module.

The memory 1740 may be used to store software programs and modules. The processor 1730 executes the software programs and modules stored in the memory 1740 to perform various functional applications and data processing of the terminal 1700, and when the processor 1730 executes the program codes in the memory 1740, part or all of the processes in fig. 7 or fig. 9 according to the embodiments of the present disclosure may be implemented.

Alternatively, the memory 1740 may mainly include a program storage area and a data storage area. The storage program area can store an operating system, various application programs (such as communication application), a face recognition module and the like; the storage data area may store data (such as various multimedia files like pictures, video files, etc., and face information templates) created according to the use of the terminal, etc.

In addition, the memory 1740 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device.

The input unit 1750 may be used to receive numeric or character information input by a user and generate key signal inputs related to user settings and function control of the terminal 1700.

Optionally, the input unit 1750 may include a touch panel 1751 and other input terminals 1752.

The touch panel 1751, also referred to as a touch screen, may collect touch operations performed by a user on or near the touch panel 1751 (e.g., operations performed by a user on or near the touch panel 1751 using any suitable object or accessory such as a finger or a stylus), and drive a corresponding connection device according to a preset program. Alternatively, the touch panel 1751 may include two parts, namely, a touch detection device and a touch controller. The touch detection device detects the touch direction of a user, detects a signal brought by touch operation and transmits the signal to the touch controller; the touch controller receives touch information from the touch sensing device, converts the touch information into touch point coordinates, sends the touch point coordinates to the processor 1730, and receives and executes commands sent from the processor 1730. In addition, the touch panel 1751 can be implemented by various types such as a resistive type, a capacitive type, an infrared ray, and a surface acoustic wave.

Optionally, the other input terminals 1752 may include, but are not limited to, one or more of a physical keyboard, function keys (such as volume control keys, switch keys, etc.), a trackball, a mouse, a joystick, and the like.

The display unit 1760 may be used to display information input by the user or information provided to the user, as well as various menus of the terminal 1700. The display unit 1760 is a display system of the terminal 1700, and is used for presenting an interface and realizing human-computer interaction.

The display unit 1760 may comprise a display panel 1761. Alternatively, the Display panel 1761 may be configured in the form of a Liquid Crystal Display (LCD), an Organic Light-Emitting Diode (OLED), or the like.

Further, the touch panel 1751 may cover the display panel 1761, and when the touch panel 1751 detects a touch operation on or near the touch panel 1751, the touch panel is transmitted to the processor 1730 to determine the type of the touch event, and then the processor 1730 provides a corresponding visual output on the display panel 1761 according to the type of the touch event.

Although in fig. 17, the touch panel 1751 and the display 1761 are implemented as two separate components to implement the input and output functions of the terminal 1700, in some embodiments, the touch panel 1751 and the display 1761 may be integrated to implement the input and output functions of the terminal 1700.

The processor 1730 is a control center of the terminal 1700, connects various components using various interfaces and lines, and performs various functions of the terminal 1700 and processes data by operating or executing software programs and/or modules stored in the memory 1740 and calling data stored in the memory 1740, thereby implementing various services based on the terminal.

Optionally, the processor 1730 may include one or more processing units. Optionally, the processor 1730 may integrate an application processor and a modem processor, wherein the application processor mainly processes an operating system, a user interface, application programs, and the like, and the modem processor mainly processes wireless communication. It is to be appreciated that the modem processor described above may not be integrated into the processor 1730.

The camera 1770 is configured to implement a shooting function of the terminal 1700, and shoot pictures or videos. The camera 1770 can also be used to implement the scanning function of the terminal 1700, so as to scan a scanned object (two-dimensional code/barcode).

The terminal 1700 also includes a power supply 1720 (such as a battery) for powering the various components. Optionally, the power source 1720 may be logically connected to the processor 1730 through a power management system, so that functions of managing charging, discharging, power consumption, and the like are implemented through the power management system.

It is noted that, in the embodiments of the present disclosure, the processor 1730 may perform the functions of the processor 1210 in fig. 12 or the processor 1610 in fig. 16, and the memory 1740 stores contents in the processor 1210 or contents in the processor 1610.

The terminal configuration block shown in fig. 17 may be applied to both the first client and the second client.

The embodiments of the present disclosure also provide a computer program product, which when run on an electronic device, causes the electronic device to execute a method for implementing any one of the above-mentioned message notification methods or any one of the above-mentioned message notification methods according to the embodiments of the present disclosure.

Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This disclosure is intended to cover any variations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.

It will be understood that the present disclosure is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. A message notification method is applied to a first client and comprises the following steps:

responding to the message processing operation of a first object on a current interface, and sending a message input by the first object and a notification message referenced by the first object to the first service end, wherein the reference of the notification message refers to the selection of the notification message;

and displaying a received reply message sent by the first service end, wherein the reply message is determined by the first service end according to the message input by the first object and the notification message referenced by the first object, or is sent by a second client received by the first service end, the reply message is determined by a reply operation of a second object after the second client receives the message input by the first object and the notification message referenced by the first object, the message input by the first object is a consultation aiming at the notification message, and the reply message is a reply aiming at the message input by the first object.

2. The message notification method according to claim 1, wherein the step of sending the message input by the first object and the notification message referenced by the first object to the first server comprises:

3. A message notification method according to claim 1 or 2, wherein the notification message referenced by the first object is determined by:

4. A message notification method is applied to a first service end, and comprises the following steps:

receiving a message input by a first object and a notification message referred by the first object, wherein the message input by the first object and the notification message are sent by the first client after responding to the message processing operation of the first object on the current interface, and the reference to the notification message refers to the selection of the notification message;

determining a reply message according to the message input by the first object and the notification message referenced by the first object, and sending the reply message to the first client, wherein the message input by the first object is a consultation aiming at the notification message, and the reply message is a reply aiming at the message input by the first object.

5. The message notification method according to claim 4, wherein the step of determining a reply message based on the message input by the first object and the notification message referenced by the first object comprises:

6. The message notification method according to claim 5, wherein the step of determining the reply option information that matches the keyword with the highest degree from among the preset reply option information comprises:

7. The message notification method according to claim 4, wherein the step of sending the notification message to the first client comprises:

8. A message notification method applied to a second client includes:

displaying a received prompt message sent by a first service end, wherein the prompt message is sent by the first service end after receiving a message input by a first object and a notification message referred by the first object sent by a first client end, the first client end sends the message input by the first object and the notification message referred by the first object to the first service end after responding to the message processing operation of the first object on a current interface, the notification message comprises a response result of an object behavior corresponding to the first client end, the message input by the first object is a consultation aiming at the notification message, and the notification message is selected by referring to the notification message;

and responding to a reply operation of a second object, and sending a reply message determined according to the reply operation of the second object to the first client through the first service terminal, wherein the reply message is a reply to the message input by the first object.

9. The message notification method according to claim 8, wherein the prompt message is a message input by the first object and a notification message referenced by the first object;

determining the reply message by:

determining a reply message input by the second object as the reply message.

10. The message notification method according to claim 8, wherein the prompt message is at least one of reply option information sent by the first service end, a message input by the first object, and a notification message referenced by the first object;

determining the reply message by:

Determining a reply message input by the second object as the reply message.

11. A message notification apparatus, applied to a first client, comprising:

a first response unit, configured to execute a message processing operation in response to a first object on a current interface, and send a message input by the first object and a notification message referenced by the first object to the first service end, where referencing the notification message refers to selecting the notification message;

and a second display unit, configured to perform displaying of a received reply message sent by the first service end, where the reply message is determined by the first service end according to the message input by the first object and the notification message referenced by the first object, or is sent by a second client received by the first service end, the reply message is determined by a reply operation of a second object after the second client receives the message input by the first object and the notification message referenced by the first object, the message input by the first object is a consultation for the notification message, and the reply message is a reply to the message input by the first object.

12. The message notification apparatus according to claim 11, wherein the first response unit is specifically configured to perform:

13. The message notification apparatus according to claim 11 or 12, wherein the first response unit is further configured to perform determining the notification message referenced by the first object by:

14. A message notification apparatus, applied to a first service end, comprising:

the receiving unit is configured to execute receiving of a message input by a first object and a notification message referred by the first object, wherein the message input by the first object and the notification message are sent by the first client after responding to the message processing operation of the first object on a current interface, and the notification message is selected by referring to the notification message;

a determining unit configured to perform determining a reply message according to the message input by the first object and the notification message referenced by the first object, and to send the reply message to the first client, the message input by the first object being a consultation for the notification message, and the reply message being a reply to the message input by the first object.

15. The message notification apparatus according to claim 14, wherein the determining unit is specifically configured to perform:

16. The message notification apparatus according to claim 15, wherein the determining unit is specifically configured to perform:

17. The message notification apparatus according to claim 14, wherein the sending unit is specifically configured to perform:

the determining unit is specifically configured to perform:

18. A message notification apparatus, applied to a second client, comprising:

a third display unit, configured to perform displaying of a received prompt message sent by a first server, where the prompt message is sent by the first server after receiving a first object input message and a first object reference notification message sent by a first client, and the first client sends the first object input message and the first object reference notification message to the first server after responding to a message processing operation of the first object on a current interface, where the notification message includes a response result of an object behavior corresponding to the first client, and the first object input message is a consultation for the notification message, and refers to the notification message to select the notification message;

and the second response unit is configured to execute a reply operation responding to a second object, and send a reply message determined according to the reply operation of the second object to the first client through the first service terminal, wherein the message input by the first object is a consultation aiming at the notification message, and the reply message is a reply aiming at the message input by the first object.

19. The message notification apparatus according to claim 18, wherein the prompt message is a message input by the first object and a notification message referenced by the first object;

determining a reply message input by the second object as the reply message.

20. The message notification apparatus according to claim 18, wherein the prompt message is at least one of reply option information sent by the first service end, a message input by the first object, and a notification message referenced by the first object;

Determining a reply message input by the second object as the reply message.

21. An electronic device, comprising:

a processor;

a memory for storing the processor-executable instructions;

wherein the processor is configured to execute the instructions to implement the message notification method of any one of claims 1 to 3 or the message notification method of any one of claims 4 to 7 or the message notification method of any one of claims 8 to 10.

22. A computer readable storage medium, wherein instructions in the storage medium, when executed by a processor of an electronic device, enable the electronic device to perform the message notification method of any of claims 1-3 or the message notification method of any of claims 4-7 or the message notification method of any of claims 8-10.