CN110457257B - Archive knowledge management device for mobile terminal and mobile terminal - Google Patents

Archive knowledge management device for mobile terminal and mobile terminal Download PDF

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Publication number
CN110457257B
CN110457257B CN201910715983.XA CN201910715983A CN110457257B CN 110457257 B CN110457257 B CN 110457257B CN 201910715983 A CN201910715983 A CN 201910715983A CN 110457257 B CN110457257 B CN 110457257B
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knowledge
file
user
function
module
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CN110457257A (en
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黄天祥
黄慧敏
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VHSoft Technology Co Ltd
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VHSoft Technology Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/10—File systems; File servers
    • G06F16/11—File system administration, e.g. details of archiving or snapshots
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/28—Databases characterised by their database models, e.g. relational or object models
    • G06F16/284—Relational databases
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/105—Human resources
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/52—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail for supporting social networking services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/06—Protocols specially adapted for file transfer, e.g. file transfer protocol [FTP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network
    • H04L67/1097—Protocols in which an application is distributed across nodes in the network for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/55—Push-based network services
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D10/00—Energy efficient computing, e.g. low power processors, power management or thermal management

Abstract

The invention discloses a file knowledge management device for a mobile terminal and the mobile terminal. The archive knowledge management apparatus includes: the login module is used for providing a login interface, verifying user login information and establishing communication connection with the service cloud; the file management module is used for displaying the file files managed by the service cloud end and providing an uploading function and a searching function; the knowledge base module is used for displaying knowledge information in an enterprise knowledge base of the service cloud and providing an uploading function and a searching function; and the community module is used for providing an exchange interaction function for a user to issue or answer questions in the knowledge community in real time, and related knowledge information is arranged by a knowledge manager and then issued to the enterprise knowledge base. According to the invention, the user can access the service cloud end through the mobile terminal and access the enterprise information system, so that the enterprise knowledge management mode is improved, the application and popularization of knowledge management are accelerated, and the effective implementation of enterprise knowledge management is ensured.

Description

Archive knowledge management device for mobile terminal and mobile terminal
Technical Field
The invention relates to the technical field of knowledge management, in particular to a archive knowledge management device for a mobile terminal and the mobile terminal.
Background
Most of the existing knowledge management software is developed in a traditional mode, usually, two modes of CS and BS are provided, a user can browse knowledge data only by using a computer terminal, and the use and the knowledge exchange of knowledge are inconvenient, and the specific expression is as follows:
1. users can access the knowledge system only by using the computer terminal, and knowledge utilization is influenced.
2. The knowledge exchange of the user is inconvenient, and the user cannot find the wanted knowledge at any time and any place.
3. Knowledge collection is difficult, and knowledge information of one hand on site cannot be instantly collected to a knowledge system.
4. The knowledge management is disordered, and the data is not uniformly managed after being collected, classified and re-worked.
Disclosure of Invention
The embodiment of the invention provides a file knowledge management device for a mobile terminal and the mobile terminal, so that a user can access a service cloud end through the mobile terminal and access an enterprise information system, the enterprise knowledge management mode is improved, the application and popularization of knowledge management are accelerated, and the effective implementation of enterprise knowledge management is guaranteed.
In order to solve the technical problems, the following technical scheme is adopted:
in one aspect, an archive knowledge management apparatus for a mobile terminal is provided, including:
the login module is used for providing a login interface, verifying user login information, accessing a network in a wireless mode and establishing communication connection with a service cloud;
the system comprises a file management module, a searching module and a file management module, wherein the file management module is used for displaying the file managed by the service cloud terminal according to categories and levels and providing an uploading function and a searching function, the uploading function is used for uploading the file submitted by a user to the service cloud terminal, and the searching function is used for searching the corresponding file according to information input by the user; the system is also used for acquiring the file type, the file name and the related attribute information input by the user when the user submits the archive file, uploading the file type, the file name and the related attribute information to the service cloud end so that the service cloud end can generate a browsing file in a PDF format according to the file type and establish a corresponding relation with the original archive file, the file name and the related attribute information; the search function is specifically used for retrieving and displaying a corresponding browsing file from the service cloud according to a file name and/or related attribute information input by a user;
the knowledge base module is used for displaying knowledge information in an enterprise knowledge base of the service cloud end in a classified and hierarchical manner and providing an uploading function and a searching function, the uploading function is used for uploading the knowledge information submitted by a user to the service cloud end and issuing the knowledge information to the enterprise knowledge base after being identified by an expert advisor, and the searching function is used for searching corresponding knowledge information according to information input by the user;
and the community module is used for providing an exchange interaction function, so that the user can issue or answer questions in the knowledge community in real time, and knowledge information related in the knowledge community is organized by a knowledge manager and then issued to the enterprise knowledge base.
In another aspect, a mobile terminal is provided, in which the archive knowledge management device for the mobile terminal as described above is operated.
In another aspect, a system for managing archival knowledge is provided, which includes a mobile terminal and a service cloud, where the archival knowledge management device for the mobile terminal operates in the mobile terminal, and the enterprise information system operates in the service cloud.
According to the technical scheme, the embodiment of the invention has the following advantages:
the archive knowledge management device is used for the mobile terminal, greatly improves the enterprise knowledge management mode, accelerates the application and popularization of knowledge management, and guarantees the effective implementation of enterprise knowledge management. The method has the following specific advantages:
1. through the device, the user can find the knowledge information that oneself is required anytime and anywhere.
2. Through the device, help the user to carry out classification management to enterprise's archives data, collect and upload current hand site data, in time manage the storage.
3. By the device, the real-time knowledge communication and online interaction of the user can be realized.
4. Through the device, the user can submit knowledge information in real time, upload photos, record videos and share.
5. Furthermore, through the device, the process can be examined and approved, and mobile office is realized.
Drawings
In order to more clearly illustrate the technical solution of the embodiment of the present invention, the drawings used in the description of the embodiment will be briefly introduced below.
FIG. 1 is a block diagram of an archive knowledge management apparatus according to an embodiment of the present invention;
FIG. 2 is a schematic block diagram of an archive knowledge management system and apparatus provided in one embodiment of the invention;
FIGS. 3 (1) and (2) illustrate a home interface and a sidebar menu, respectively, in one embodiment;
FIGS. 4 (1) and (2) illustrate an archive management interface and its sub-interfaces, respectively, in one embodiment;
FIGS. 5 (1) and (2) illustrate a knowledge base interface and its sub-interfaces, respectively, in one embodiment;
FIGS. 6 (1) and (2) illustrate a community interface and its sub-interfaces, respectively, in one embodiment;
FIGS. 7 (1) and (2) show the knowledge statistics interface and its sub-interfaces, respectively, in one embodiment.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The following will explain details by way of specific examples.
The embodiment of the invention provides an archive knowledge management system. The hardware comprises a service cloud end and a mobile terminal. The software comprises an enterprise information system running on the service cloud end and an archive knowledge management device used for (running on) the mobile terminal.
The embodiments of the invention aim at: the archive knowledge management device becomes a medium for real-time knowledge communication of organization members, so that a user can inquire knowledge information and exchange technical problems in real time through the device, and the problems of knowledge collection, knowledge transmission and invisible knowledge domination in an organization are solved.
Referring to fig. 1, an archive knowledge management apparatus for a mobile terminal according to an embodiment of the present invention mainly includes: a login module 11, a file management module 12, a knowledge base module 13 and a community module 14.
The login module 11 is used for providing a login interface, verifying user login information, accessing a network in a wireless mode, and establishing communication connection with a service cloud;
the archive management module 12 is used for displaying archive files managed by the service cloud in a classified and hierarchical manner and providing an uploading function and a searching function, wherein the uploading function is used for uploading the archive files submitted by a user to the service cloud, and the searching function is used for searching corresponding archive files according to information input by the user;
the knowledge base module 13 is used for displaying knowledge information in an enterprise knowledge base of the service cloud end in a classification and hierarchical manner and providing an uploading function and a searching function, the uploading function is used for uploading the knowledge information submitted by a user to the service cloud end, and the knowledge information is identified by an expert consultant and then is issued to the enterprise knowledge base, and the searching function is used for searching corresponding knowledge information according to information input by the user;
and the community module 14 is used for providing an exchange interaction function for the user to issue or answer questions in the knowledge community in real time, and the knowledge information related in the knowledge community is arranged by the knowledge manager and then issued to the enterprise knowledge base.
Optionally, the system further comprises a home page module for providing home page functions, such as providing a welcome interface and a home page interface, and a personal center module for providing a personal information management function. The login interface is displayed after the welcome interface, and the user enters the home interface after logging successfully. The personal information management function may be provided at one side of the home interface in the form of a sidebar menu.
Optionally, the login module is configured to establish a communication connection with the service cloud by using a mapping address or a Virtual Private Network (VPN) mode, and access the service cloud.
Optionally, the archive management module is configured to upload an archive file in a slice uploading and local caching manner, and download the file in a body caching manner. The archive management module provides various operation modes for archive files, including viewing, sharing, collecting, downloading and the like. The file management module is further used for acquiring a file type, a file name and related attribute information input by a user when the user submits a file, uploading the file type, the file name and the related attribute information to the service cloud end, so that the service cloud end generates a browsing file in a Portable Document Format (PDF) Format according to the file type, and establishes a corresponding relation with the original file, the file name and the related attribute information; the search function is specifically used for retrieving and displaying a corresponding browsing file from the service cloud according to the file name and/or the related attribute information input by the user. The file type of the archive file uploaded by the archive management module can comprise pictures and videos.
Optionally, the community module further provides a message pushing reminding function, and reminds relevant people to check knowledge data and reply relevant problems in real time.
Optionally, the archive management module, the knowledge base module or the community module further provides a function of sharing with a third-party platform, such as WeChat, QQ and the like.
Optionally, the method further includes: and the flow approval module is used for providing the function of approving the checking, downloading and borrowing operations of the user.
As described above, the archive knowledge management apparatus according to the embodiment of the present invention has the following main technical features:
the archive knowledge management device is a mobile application for the mobile terminal, and can be developed by, for example, APPCan HTML5, and a user can access the enterprise information system through the mobile application.
The archive knowledge management device can access the enterprise information system of the service cloud end in a shadow address or an integrated VPN mode, and the enterprise information system is deployed and issued on the server of the service cloud end in an enterprise mode. The safety of the data in the transmission process can be guaranteed by connecting and accessing the VHP in a VPN mode through a built-in VHP login function.
The archive knowledge management device can upload and download files in a local cache mode, and can also use a slice uploading mode during uploading so as to normally view files in an environment with poor network conditions or no network.
The mobile office, data interaction, data display and the like can be realized at any time and any place without office space limitation.
The file management module and the knowledge base module respectively perform their functions, respectively manage and maintain different types of data information, and realize the orderly management of cleaning.
The method and the system can realize message push reminding, and remind related personnel to check knowledge data and reply related problems in real time.
The process approval can be realized, so that the approval of checking, downloading, borrowing and the like of the system data can be approved through the mobile terminal.
The archive knowledge management device of the embodiment of the invention has the following advantages:
1. through the device, the user can find the archives and knowledge information which are required by the user at any time and any place.
2. The user can submit knowledge information in real time in the archive knowledge management device, real-time knowledge exchange of the user is achieved, process approval can be carried out, and mobile office is achieved.
3. The method improves the delivery experience of knowledge management software and users, improves the use willingness of the users, and has important significance for the landing implementation and long-term and firm holding of knowledge management.
4. The enterprise knowledge can be transmitted to the user in real time, and the working efficiency of the staff is improved.
In summary, the embodiment of the present invention achieves the following technical effects:
through the device, a user can submit personal knowledge information to the service cloud end, so that the hidden knowledge data and the engineering activity products are associated in real time, and are finally issued to an enterprise knowledge base for all employees to utilize after being identified by an expert consultant. The user can issue or answer questions in the knowledge community in real time, and specific data of knowledge information related in the community, such as expert experience, conference discussion, process exchange, result evaluation and the like, can be finally organized by a knowledge manager and then issued to a knowledge base of a company. The device can be used as a medium for real-time knowledge communication of organization members, and a user can inquire archive files, knowledge information and communication technical problems in real time through the device, thereby solving the problems of knowledge collection, knowledge transmission and invisible knowledge domination in an organization.
The present invention is further described below with reference to specific application scenario embodiments.
Referring to fig. 2, in an embodiment, the archive knowledge management apparatus at the mobile terminal side may include the following main modules:
home page and basic function module: the home page module, the login module and the personal center module are integrated into a whole, so that the following functions can be provided: welcome interface, login interface, home interface, personal information management function provided in the home interface in the form of a sidebar menu, which may include: modifying head portraits, modifying passwords, collecting files, collecting posts, downloading my, publishing my, commenting my, ranking my, switching users and the like.
The file management module: the system helps to perform classification and hierarchical management on enterprise archive file data, and is convenient to query and manage. The functions of file quick query and lookup (search and check), quick uploading and downloading of files, local collection of files and the like are provided. The data download file can be shared anytime and anywhere, and the file data can be conveniently shared and read (for example, sharing to WeChat, QQ and microblog). The file may include a document/picture/voice/video image file.
Knowledge base module: customized diversified interface display, special typesetting and Taobao-style file retrieval. Providing a classical case presentation (including pictures, video, PDF, etc.); excellent project achievements can be consulted, the project achievements are used for reference, related experts and projects are associated, and expert columns are provided; providing work instructions (common questions, standard specifications, professional manuals, laws and regulations, etc.); item follow-up, etc. may also be provided.
A knowledge community module: the knowledge community is managed and maintained, and a user can publish characters, pictures and small screens through the knowledge community and can share files or videos to a third-party platform. The user can also comment or like the new trends of other users, so that the knowledge management of the user is facilitated, and meanwhile, knowledge innovation is promoted, and a vigorous knowledge type organization is formed. The user can check and publish the posts, inquire and collect the posts, comment the posts, download pictures and the like through the knowledge community module. The user can record things around at any time by utilizing the community module, share personal ideas, and facilitate discussion and communication of multiple people and information transmission. The system can be checked according to the latest, best comment and popular conditions.
The process approval module is used for providing the function of approving the checking, downloading and borrowing operations of the user, can realize the functions of sending notification messages, comment messages, approval messages and the like, and can be used for system notification, forum comment and transaction approval.
The archive knowledge management device can run on Android or IOS 7.0, and can realize mobile office, data display and data interaction based on a mobile terminal for electronic file lookup, uploading, downloading and approval.
Please refer to fig. 3, which is a schematic interface diagram of the archive knowledge management device according to an embodiment of the present invention. Fig. 3 (1) shows the home interface. Fig. 3 (2) shows a sidebar menu. Optionally, the home interface provides a shortcut entry for the following functional modules/units: knowledge statistics, industry dynamics, up-to-date documentation, job guidance, knowledge ranking, my subscriptions, and the like. The functions of knowledge statistics, job guidance, knowledge arrangement, industry dynamics and the like can be specifically provided by a knowledge base module, the latest filing function can be specifically provided by a file management module, and the My subscription function can be specifically provided by a home page and a basic function module.
Referring to FIG. 4, FIG. 4 (1) shows an interface of file management, and FIG. 4 (2) shows a sub-interface of file management.
Referring to fig. 5, fig. 5 (1) shows the interface of the knowledge base, and fig. 5 (2) shows a sub-interface of the knowledge base.
Referring to fig. 6, fig. 6 (1) shows the interface of the community, and fig. 6 (2) shows a sub-interface of the community.
Referring to fig. 7, fig. 7 (1) shows the interface of the knowledge statistics, and fig. 7 (2) shows a sub-interface of the knowledge statistics.
In one embodiment, the enterprise information system of the service cloud is used for managing enterprise profiles and knowledge information, and may include, for example, a smart profile system and a data center.
The enterprise information system software storage may be divided into two parts:
1. the data records can be stored in a database such as an SQL server database, and the properties of the SQL server database are mainly reflected in the following aspects: the throughput, response time and parallel processing capability of the system, the speed of sending a request server response, the speed of switching between different screens, etc.
2. The system entity data can be stored in system disks, and the disks can form different types of disk arrays (RAID Levels) according to requirements. Disk arrays are much faster than a single hard disk and provide automatic data backup. The data backup function is that the damaged data can be recovered by using the backup information once the user data is damaged, so that the safety of the user data is guaranteed.
Multiple data types can be created in a background type management module of the enterprise information system according to the classification of files, and attributes are designed according to different data types.
The method comprises the steps that a user selects a data type (file type for short) to which a file belongs when uploading the file in a file management module, a system automatically calls out relevant attribute information corresponding to the current file type to be filled in by the user, the user fills in the relevant attribute information and then is stored in an attached database together with the file by an enterprise information system, in the storage process, a browsing file in a PDF format can be automatically generated according to the file type and establishes a corresponding relation with an original file, and a later-stage user retrieves the file according to the fillable relevant attribute information and calls out the corresponding browsing file to carry out cross-platform browsing.
The enterprise information system maintains an enterprise file library, helps enterprises to carry out classified management on file data, is convenient to inquire and manage, downloads files at will and conveniently shares circulating data (to WeChat, microblog, QQ, community, friends and the like).
The enterprise information system maintains an enterprise knowledge base and provides a diversified display mode, and the content can comprise a classical project base, an expert database and a data expansion base; the method can be matched with various query modes, such as keyword search, attribute search and filtering search.
The enterprise information system maintains the knowledge community, and a user can record things around at any time by using the knowledge community to share personal ideas, so that discussion by multiple people and information transmission are facilitated. The user can view the information according to the newest, the best comment and the popular.
As described above, the embodiment describes the scheme of the present invention from the terminal and the cloud, respectively.
The key innovation points of the scheme of the invention are as follows: the enterprise knowledge is browsed at any time and anywhere through association between the mobile terminal and the enterprise information system and mobile data or VPN access, knowledge data are collected in real time and exchanged, the enterprise information system data are displayed through mobile application, and users can look up and retrieve files, upload and download data, process approval management and interactive communication conveniently.
The detailed technical innovation is described as follows:
1. the enterprise information system is accessed through the mobile terminal, and then data information of a database attached to the system and a system disk file are accessed.
2. The system helps to classify and manage the enterprise archive file data, and is convenient to inquire and manage. The method and the device realize quick query and lookup of the files, quick uploading and downloading of the files and local collection of the files.
3. The method can share data anytime and anywhere, download documents and conveniently share and transmit data (such as sharing to WeChat, QQ and microblog).
4. And pushing the information, pushing the data of the subscription and the relationship to the user, and viewing the latest information at any time after use. And process approval notification can be carried out, so that mobile office is realized.
5. The knowledge community can record things around at any time, share individual idea users, publish characters, pictures and small screens through the community, and can share documents or videos to a third-party platform through software. The user can also comment or like the new trends of other users, help the user to carry out knowledge management and promote knowledge innovation, and a full-energy knowledge type organization is formed.
The archive knowledge management device can greatly improve the mode of enterprise knowledge management, accelerate the application and popularization of knowledge management and ensure the effective implementation of enterprise knowledge management.
Some embodiments of the present invention further provide a mobile terminal, in which the archive knowledge management apparatus for the mobile terminal as described above is operated.
Some embodiments of the present invention further provide an archive knowledge management system, which includes a mobile terminal and a service cloud, wherein the archive knowledge management apparatus for the mobile terminal is operated in the mobile terminal, and the enterprise information system is operated in the service cloud.
In the above embodiments, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to the related descriptions of other embodiments.
The above-mentioned embodiments are only used to illustrate the technical solution of the present invention, and not to limit the same; those of ordinary skill in the art will understand that: the technical solutions described in the above embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.

Claims (9)

1. An archive knowledge management apparatus for a mobile terminal, comprising:
the login module is used for providing a login interface, verifying user login information, accessing a network in a wireless mode and establishing communication connection with a service cloud;
the system comprises a file management module, a service cloud management module and a search module, wherein the file management module is used for displaying file files managed by the service cloud in a classified and hierarchical manner and providing an uploading function and a search function, the uploading function is used for uploading file files submitted by a user to the service cloud, and the search function is used for searching corresponding file files according to information input by the user; the file type, the file name and the related attribute information input by the user are acquired when the user submits the archive file, and are uploaded to the service cloud end, so that the service cloud end can generate a browsing file in a PDF format according to the file type, and a corresponding relation is established among the browsing file, the file name and the related attribute information; the search function is specifically used for retrieving and displaying a corresponding browsing file from the service cloud according to a file name and/or related attribute information input by a user;
the knowledge base module is used for displaying knowledge information in an enterprise knowledge base of the service cloud end in a classified and hierarchical manner and providing an uploading function and a searching function, the uploading function is used for uploading the knowledge information submitted by a user to the service cloud end and issuing the knowledge information to the enterprise knowledge base after being identified by an expert advisor, and the searching function is used for searching corresponding knowledge information according to information input by the user;
and the community module is used for providing an exchange interaction function for the user to issue or answer questions in the knowledge community in real time, and the knowledge information related in the knowledge community is arranged by a knowledge manager and then issued to the enterprise knowledge base.
2. The apparatus of claim 1,
the login module is used for establishing communication connection between the mobile terminal and the service cloud end in a shadow address or VPN mode and accessing the service cloud end.
3. The apparatus of claim 1,
and the archive management module is used for uploading archive files in a slice uploading and local caching mode.
4. The apparatus of claim 1,
the archive management module provides various operation modes aiming at archive files, including checking, sharing, collecting and downloading.
5. The apparatus of claim 1,
the file type of the uploaded archive files comprises pictures and videos.
6. The apparatus of claim 1,
the system also comprises a home page module for providing a home page function and a personal center module for providing a personal information management function.
7. The apparatus of claim 1,
the community module also provides a message pushing reminding function, and reminds related personnel to check knowledge data and reply related problems in real time.
8. The apparatus of claim 1, further comprising:
and the flow approval module is used for providing the function of approving the checking, downloading and borrowing operations of the user.
9. A mobile terminal, characterized in that it has operating therein an archive knowledge management means for mobile terminals according to claim 1.
CN201910715983.XA 2019-08-02 2019-08-02 Archive knowledge management device for mobile terminal and mobile terminal Active CN110457257B (en)

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CN110457257A CN110457257A (en) 2019-11-15
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