CN110445943A - A kind of state monitoring method and device that text is attended a banquet - Google Patents
A kind of state monitoring method and device that text is attended a banquet Download PDFInfo
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- CN110445943A CN110445943A CN201910755171.8A CN201910755171A CN110445943A CN 110445943 A CN110445943 A CN 110445943A CN 201910755171 A CN201910755171 A CN 201910755171A CN 110445943 A CN110445943 A CN 110445943A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5175—Call or contact centers supervision arrangements
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Abstract
This application provides a kind of state monitoring method and device that text is attended a banquet, method includes: to obtain the quantity for the active session that target text is attended a banquet, and active session is to be less than the session of first time threshold the interval time of adjacent two secondary response of client；Judge whether the quantity for the active session that target text is attended a banquet reaches text and attend a banquet maximum active session amount threshold；If so, determining that target text is attended a banquet as busy condition；If it is not, determining that target text is attended a banquet as idle state.In this application, the accuracy of the monitoring for the working condition that target text is attended a banquet can be improved in the above manner.
Description
Technical field
This application involves field of communication technology, in particular to a kind of state monitoring method and device that text is attended a banquet.
Background technique
Currently, in online customer service system, each text person of attending a banquet usually can keep simultaneously be with the session of multiple clients
Multiple offering customers services.
Under above situation, to reasonably distribute the text person of attending a banquet for new session, it is necessary first to each text person of attending a banquet
Working condition be monitored (e.g., judge the working condition of the text person of attending a banquet for busy or idle), still, how text is sat
The working condition of Xi Yuan is monitored as problem.
Summary of the invention
In order to solve the above technical problems, the embodiment of the present application provides a kind of state monitoring method and device that text is attended a banquet,
To achieve the purpose that improve the accuracy of the monitoring for the working condition that target text is attended a banquet, technical solution is as follows:
A kind of state monitoring method that text is attended a banquet, comprising:
The quantity for the active session that target text is attended a banquet is obtained, the active session is between adjacent two secondary response of client
It is less than the session of first time threshold every the time；
Judge whether the quantity for the active session that the target text is attended a banquet reaches text and attend a banquet maximum active session quantity
Threshold value；
If so, determining that the target text is attended a banquet as busy condition；
If it is not, determining that the target text is attended a banquet as idle state.
Preferably, the determination of amount process for the active session that the target text is attended a banquet, comprising:
Target text is obtained to attend a banquet interval time of adjacent two secondary response of client in maintained each session；
Whether the interval time for being respectively compared adjacent two secondary response of client in each session is less than first time threshold
Value, obtains comparison result；
It is by the session tokens that the interval time that comparison result is adjacent two secondary response of client is less than first time threshold
Active session, and count the quantity of active session.
Preferably, the method also includes:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is greater than second time threshold；
If so, the inactive session is recycled, and the quantity for the inactive session that the target text is attended a banquet is subtracted
1。
Preferably, the method also includes:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the active session is less than the first time threshold
Value；
If monitoring result is to judge the inactive session that the target text is attended a banquet not less than the first time threshold
Quantity whether reach text and attend a banquet maximum inactive number of sessions threshold value；
If so, keeping the property of the active session constant；
If it is not, the active session is then labeled as inactive session, and the active session that the target text is attended a banquet
Quantity subtract 1, the quantity for the inactive session that the target text is attended a banquet is added 1.
Preferably, the method also includes:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is less than the first time
Threshold value；
It is active session by the inactive session tokens if monitoring result is less than the first time threshold；
The quantity for the active session that the target text is attended a banquet is added 1, the inactive session that the target text is attended a banquet
Quantity subtract 1.
A kind of state monitoring apparatus that text is attended a banquet, comprising:
Module is obtained, for obtaining the quantity for the active session that target text is attended a banquet, the active session is client phase
The interval time of adjacent two secondary responses is less than the session of first time threshold；
Judgment module is attended a banquet maximum for judging whether the quantity of active session that the target text is attended a banquet reaches text
Active session amount threshold；
First determining module, if the quantity for the active session attended a banquet for the target text reaches text and attends a banquet maximum work
Jump number of sessions threshold value, it is determined that the target text is attended a banquet as busy condition；
Second determining module, if the quantity for the active session attended a banquet for the target text is not up to text and attends a banquet maximum
Active session amount threshold, it is determined that the target text is attended a banquet as idle state.
Preferably, described device further include: third determining module is used for:
Target text is obtained to attend a banquet interval time of adjacent two secondary response of client in maintained each session；
Whether the interval time for being respectively compared adjacent two secondary response of client in each session is less than first time threshold
Value, obtains comparison result；
It is by the session tokens that the interval time that comparison result is adjacent two secondary response of client is less than first time threshold
Active session, and count the quantity of active session.
Preferably, the third determining module is also used to:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is greater than second time threshold；
If so, the inactive session is recycled, and the quantity for the inactive session that the target text is attended a banquet is subtracted
1。
Preferably, the third determining module, is also used to:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the active session is less than the first time threshold
Value；
If monitoring result is to judge the inactive session that the target text is attended a banquet not less than the first time threshold
Quantity whether reach text and attend a banquet maximum inactive number of sessions threshold value；
If so, keeping the property of the active session constant；
If it is not, the active session is then labeled as inactive session, and the active session that the target text is attended a banquet
Quantity subtract 1, the quantity for the inactive session that the target text is attended a banquet is added 1.
Preferably, the third determining module, is also used to:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is less than the first time
Threshold value；
It is active session by the inactive session tokens if monitoring result is less than the first time threshold；
The quantity for the active session that the target text is attended a banquet is added 1, the inactive session that the target text is attended a banquet
Quantity subtract 1.
Compared with prior art, the application has the beneficial effect that
In this application, the quantity for the active session attended a banquet based on text can intuitively react the busy journey that text is attended a banquet
The principle of degree is attended a banquet using the quantity for the active session that text is attended a banquet as target text is measured as idle or busy judgement mark
Standard is based on this, and by obtaining the quantity for the active session that target text is attended a banquet, the active session is that client is adjacent rings twice
The interval time answered is less than the session of first time threshold；Reach text in the quantity for the active session that the target text is attended a banquet
In the case where maximum active session amount threshold of attending a banquet, determine that the target text is attended a banquet as busy condition, it is numerous conversely, determining mesh
Mark text is attended a banquet as idle state, and the accuracy of the monitoring for the working condition that target text is attended a banquet is improved.
Detailed description of the invention
In order to more clearly explain the technical solutions in the embodiments of the present application, make required in being described below to embodiment
Attached drawing is briefly described, it should be apparent that, the drawings in the following description are only some examples of the present application, for
For those of ordinary skill in the art, without any creative labor, it can also be obtained according to these attached drawings
His attached drawing.
Fig. 1 is the flow chart for the state monitoring method that a kind of text provided by the present application is attended a banquet；
Fig. 2 is the flow chart of the quantity for the active session that a kind of determining target text provided by the present application is attended a banquet；
Fig. 3 is the flow chart of the quantity for the active session that another determining target text provided by the present application is attended a banquet；
Fig. 4 is the flow chart of the quantity for the active session that another determination target text provided by the present application is attended a banquet；
Fig. 5 is the flow chart of the quantity for the active session that another determination target text provided by the present application is attended a banquet；
Fig. 6 is the logical construction schematic diagram for the state monitoring apparatus that a kind of text provided by the present application is attended a banquet.
Specific embodiment
Below in conjunction with the attached drawing in the embodiment of the present application, technical solutions in the embodiments of the present application carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of embodiments of the present application, instead of all the embodiments.It is based on
Embodiment in the application, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall in the protection scope of this application.
The embodiment of the present application discloses a kind of state monitoring method that text is attended a banquet, comprising: obtains the work that target text is attended a banquet
The quantity of jump session, the active session are to be less than the meeting of first time threshold the interval time of adjacent two secondary response of client
Words；Judge whether the quantity for the active session that the target text is attended a banquet reaches text and attend a banquet maximum active session amount threshold；
If so, determining that the target text is attended a banquet as busy condition；If it is not, determining that the target text is attended a banquet as idle state.At this
In application, the accuracy of the monitoring for the working condition that target text is attended a banquet can be improved.
As shown in Figure 1, it is a kind of flow chart for the state monitoring method embodiment 1 that text is attended a banquet provided by the present application,
Method includes the following steps:
Step S11, the quantity for the active session that target text is attended a banquet is obtained, the active session is that client is adjacent twice
The interval time of response is less than the session of first time threshold.
It is understood that the quantity for the active session that target text is attended a banquet can be determined in advance, it is online to guarantee
When receiving new session request in customer service system, the quantity for the active session that target text is attended a banquet can be directly acquired.
Target text is attended a banquet it is to be understood that any one text is attended a banquet in online customer service system.
Step S12, judge whether the quantity for the active session that the target text is attended a banquet reaches text and attend a banquet maximum actively
Number of sessions threshold value.
If so, thening follow the steps S13；If it is not, thening follow the steps S14.
Text is attended a banquet to do big active session amount threshold and can according to need and is configured, and does not limit in the present embodiment
System.
Step S13, determine that the target text is attended a banquet as busy condition.
Judge that the quantity for the active session that target text is attended a banquet reaches text and attends a banquet maximum active session number in step S12
In the case where measuring threshold value, illustrate that target text is attended a banquet and temporarily have no ability to handle more sessions, it is thus determined that target text is sat
Seat is busy condition.
In the case where target text is attended a banquet as busy condition, online customer service system will not distribute target text to newly-established session
It attends a banquet.
Step S14, determine that the target text is attended a banquet as idle state.
Judge that the quantity for the active session that target text is attended a banquet is not up to text and attends a banquet maximum active session in step S12
In the case where amount threshold, illustrating that target text is attended a banquet still can handle more sessions, it is thus determined that target text attend a banquet for
Idle state.
In the case where target text is attended a banquet as idle state, online customer service system can distribute target text to newly-established session
It attends a banquet.
In another embodiment 2 of the application, the quantity for the active session attended a banquet to target text in embodiment 1 is really
Determine process to be introduced, refer to him 2, may comprise steps of:
Step S21, obtain target text attend a banquet the interval of adjacent two secondary response of client in maintained each session when
Between.
Step S22, whether the interval time of adjacent two secondary response of client in each session is respectively compared less than
One time threshold, obtains comparison result.
First time threshold can be configured according to actual needs, herein with no restrictions.
Step S23, the interval time that comparison result is adjacent two secondary response of client is less than to the meeting of first time threshold
Words are labeled as active session, and count the quantity of active session.
In the case where the interval time that comparison result is adjacent two secondary response of client being less than first time threshold, explanation
Client has response in a short time, is active session by the session tokens.
Count the quantity of active session, it is possible to understand that are as follows: the number of active session is added, the result of addition is target text
Originally the quantity for the active session attended a banquet.
As another alternative embodiment 3 of the application, referring to Fig. 3, mainly the target text that above-described embodiment 2 describes is sat
The expansion scheme of the determination of amount process of the active session of seat, as shown in figure 3, this method may include but be not limited to
Lower step:
Step S31, obtain target text attend a banquet the interval of adjacent two secondary response of client in maintained each session when
Between.
Step S32, whether the interval time of adjacent two secondary response of client in each session is respectively compared less than
One time threshold, obtains comparison result.
Step S33, the interval time that comparison result is adjacent two secondary response of client is less than to the meeting of first time threshold
Words are labeled as active session, and count the quantity of active session.
The detailed process of step S31-S33 may refer to the related introduction of step S21-S23 in embodiment 2, herein no longer
It repeats.
Step S34, the interval time that comparison result is adjacent two secondary response of client is not less than first time threshold
Session tokens are inactive session.
In the case where the interval time that comparison result is adjacent two secondary response of client being not less than first time threshold, say
Bright client does not respond to for a long time, therefore can be inactive session by the session tokens.
Step S35, the quantity of inactive session, the quantity as the inactive session that the target text is attended a banquet are counted.
Count the quantity of inactive session, it is possible to understand that are as follows: the number of inactive session is added.
The quantity for the inactive session that the result that the number of inactive session is added is attended a banquet as target text.
Step S36, whether the interval time for monitoring adjacent two secondary response of client in the inactive session is greater than second
Time threshold.
If so, thening follow the steps S37.
It should be noted that second time threshold is greater than first time threshold.
Second time threshold, which can according to need, to be configured, herein with no restrictions.
Step S37, the inactive session is recycled, and the quantity for the inactive session that the target text is attended a banquet is subtracted
1。
The interval time of adjacent two secondary response of client is greater than the case where second time threshold in the inactive session
Under, illustrate that client has been moved off conversation page, in order to save system resource, inactive session can be recycled.
Inactive session is recycled, it is possible to understand that are as follows: directly inactive session is closed；Or, can be lived with low power run
Jump session, so as to arouse again in time.
The inactive session is recycled, and after subtracting 1 for the quantity for the inactive session that the target text is attended a banquet, it is real
The update of the quantity for the inactive session now attended a banquet to target text.Since the quantity of inactive session may will affect active meeting
The quantity of words, it is therefore desirable to which the quantity of inactive session is updated.
As another alternative embodiment 4 of the application, referring to Fig. 4, mainly the target text that above-described embodiment 2 describes is sat
The expansion scheme of the determination of amount process of the active session of seat, as shown in figure 4, this method may include but be not limited to
Lower step:
Step S41, obtain target text attend a banquet the interval of adjacent two secondary response of client in maintained each session when
Between.
Step S42, whether the interval time of adjacent two secondary response of client in each session is respectively compared less than
One time threshold, obtains comparison result.
Step S43, the interval time that comparison result is adjacent two secondary response of client is less than to the meeting of first time threshold
Words are labeled as active session, and count the quantity of active session.
The detailed process of step S41-S43 may refer to the related introduction of step S21-S23 in embodiment 2, herein no longer
It repeats.
Step S44, the interval time that comparison result is adjacent two secondary response of client is not less than first time threshold
Session tokens are inactive session.
Step S45, the quantity of inactive session, the quantity as the inactive session that the target text is attended a banquet are counted.
The detailed process of step S44-S45 may refer to the related introduction of step S34-S35 in embodiment 3, herein no longer
It repeats.
Step S46, whether the interval time for monitoring adjacent two secondary response of client in the active session is less than described the
One time threshold.
If monitoring result is the interval time of adjacent two secondary response of client in the active session not less than at the first time
Threshold value thens follow the steps S47.
Step S47, judge the quantity for the inactive session that the target text is attended a banquet whether reach text attend a banquet it is maximum non-
Active session amount threshold.
If so, thening follow the steps S48；If it is not, thening follow the steps S49.
Text maximum inactive number of sessions threshold value of attending a banquet can according to need and be configured, and details are not described herein.
Step S48, keep the property of the active session constant.
Reach text in the quantity for the inactive session that the target text is attended a banquet to attend a banquet maximum inactive number of sessions threshold
In the case where value, illustrates that the quantity for the inactive session that target text is attended a banquet has reached the upper limit, active session can not be switched
For inactive session, therefore keep the property of active session constant.
Step S49, the active session is labeled as inactive session, and the active session that the target text is attended a banquet
Quantity subtract 1, the quantity for the inactive session that the target text is attended a banquet is added 1.
Text is not up in the quantity for the inactive session that the target text is attended a banquet to attend a banquet maximum inactive number of sessions
In the case where threshold value, illustrates that the quantity for the inactive session that target text is attended a banquet is not up to the upper limit, active session can be switched
For inactive session, therefore active session can be labeled as inactive session.
The quantity for the active session that the target text is attended a banquet is subtracted 1, the inactive session that the target text is attended a banquet
Quantity add 1, realize the inactive session that the quantity for the active session attended a banquet to target text updates and target text is attended a banquet
Quantity update.
In the present embodiment, be monitored by the interval time to adjacent two secondary response of client in active session, come and
The state of Shi Gengxin active session guarantees the accuracy of the quantity of active session and inactive session.
As another alternative embodiment 5 of the application, referring to Fig. 5, mainly the target text that above-described embodiment 2 describes is sat
The expansion scheme of the determination of amount process of the active session of seat, as shown in figure 5, this method may include but be not limited to
Lower step:
Step S51, obtain target text attend a banquet the interval of adjacent two secondary response of client in maintained each session when
Between.
Step S52, whether the interval time of adjacent two secondary response of client in each session is respectively compared less than
One time threshold, obtains comparison result.
Step S53, the interval time that comparison result is adjacent two secondary response of client is less than to the meeting of first time threshold
Words are labeled as active session, and count the quantity of active session.
The detailed process of step S51-S53 may refer to the related introduction of step S21-S23 in embodiment 2, herein no longer
It repeats.
Step S54, the interval time that comparison result is adjacent two secondary response of client is not less than first time threshold
Session tokens are inactive session.
Step S55, the quantity of inactive session, the quantity as the inactive session that the target text is attended a banquet are counted.
The detailed process of step S54-S55 may refer to the related introduction of step S34-S35 in embodiment 3, herein no longer
It repeats.
Step S56, monitor adjacent two secondary response of client in the inactive session interval time whether be less than it is described
First time threshold.
If the interval time that monitoring result is adjacent two secondary response of client in inactive session is less than the first time
Threshold value thens follow the steps S57.
It step S57, is active session by the inactive session tokens.
Step S58, the quantity for the active session that the target text is attended a banquet is added 1, the target text is attended a banquet non-
The quantity of active session subtracts 1.
The quantity for the active session that the target text is attended a banquet is added 1, the inactive session that the target text is attended a banquet
Quantity subtract 1, realize the inactive session that the quantity for the active session attended a banquet to target text updates and target text is attended a banquet
Quantity updates.
It in the present embodiment, is monitored, is come by the interval time to adjacent two secondary response of client in inactive session
Timely update the state of inactive session, guarantees the accuracy of the quantity of active session and inactive session.
Next the state monitoring apparatus attended a banquet to text provided by the present application is introduced, and the text being introduced below is attended a banquet
State monitoring apparatus can correspond to each other reference with the state monitoring method that text described above is attended a banquet.
Fig. 6 is referred to, the state monitoring apparatus that text is attended a banquet includes: to obtain the determining mould of module 11, judgment module 12, first
Block 13 and the second determining module 14.
Module 11 is obtained, for obtaining the quantity for the active session that target text is attended a banquet, the active session is client
The interval time of adjacent two secondary response is less than the session of first time threshold；
Judgment module 12 is attended a banquet most for judging whether the quantity of active session that the target text is attended a banquet reaches text
Big active session amount threshold；
First determining module 13, if the quantity for the active session attended a banquet for the target text reaches text and attends a banquet maximum
Active session amount threshold, it is determined that the target text is attended a banquet as busy condition；
Second determining module 14, if the quantity for the active session attended a banquet for the target text is not up to text and attends a banquet most
Big active session amount threshold, it is determined that the target text is attended a banquet as idle state.
In the present embodiment, the state monitoring apparatus that above-mentioned text is attended a banquet can also include:
Third determining module, is used for:
Target text is obtained to attend a banquet interval time of adjacent two secondary response of client in maintained each session；
Whether the interval time for being respectively compared adjacent two secondary response of client in each session is less than first time threshold
Value, obtains comparison result；
It is by the session tokens that the interval time that comparison result is adjacent two secondary response of client is less than first time threshold
Active session, and count the quantity of active session.
In the present embodiment, above-mentioned third determining module be can be also used for:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is greater than second time threshold；
If so, the inactive session is recycled, and the quantity for the inactive session that the target text is attended a banquet is subtracted
1。
In the present embodiment, above-mentioned third determining module be can be also used for:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the active session is less than the first time threshold
Value；
If monitoring result is to judge the inactive session that the target text is attended a banquet not less than the first time threshold
Quantity whether reach text and attend a banquet maximum inactive number of sessions threshold value；
If so, keeping the property of the active session constant；
If it is not, the active session is then labeled as inactive session, and the active session that the target text is attended a banquet
Quantity subtract 1, the quantity for the inactive session that the target text is attended a banquet is added 1.
In the present embodiment, above-mentioned third determining module be can be also used for:
The interval time that comparison result is adjacent two secondary response of client is not less than to the session tokens of first time threshold
For inactive session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is less than the first time
Threshold value；
It is active session by the inactive session tokens if monitoring result is less than the first time threshold；
The quantity for the active session that the target text is attended a banquet is added 1, the inactive session that the target text is attended a banquet
Quantity subtract 1.
It should be noted that all the embodiments in this specification are described in a progressive manner, each embodiment weight
Point explanation is the difference from other embodiments, and the same or similar parts between the embodiments can be referred to each other.
For device class embodiment, since it is basically similar to the method embodiment, so being described relatively simple, related place ginseng
See the part explanation of embodiment of the method.
Finally, it is to be noted that, herein, relational terms such as first and second and the like be used merely to by
One entity or operation are distinguished with another entity or operation, without necessarily requiring or implying these entities or operation
Between there are any actual relationship or orders.Moreover, the terms "include", "comprise" or its any other variant meaning
Covering non-exclusive inclusion, so that the process, method, article or equipment for including a series of elements not only includes that
A little elements, but also including other elements that are not explicitly listed, or further include for this process, method, article or
The intrinsic element of equipment.In the absence of more restrictions, the element limited by sentence "including a ...", is not arranged
Except there is also other identical elements in the process, method, article or apparatus that includes the element.
For convenience of description, it is divided into various units when description apparatus above with function to describe respectively.Certainly, implementing this
The function of each unit can be realized in the same or multiple software and or hardware when application.
As seen through the above description of the embodiments, those skilled in the art can be understood that the application can
It realizes by means of software and necessary general hardware platform.Based on this understanding, the technical solution essence of the application
On in other words the part that contributes to existing technology can be embodied in the form of software products, the computer software product
It can store in storage medium, such as ROM/RAM, magnetic disk, CD, including some instructions are used so that a computer equipment
(can be personal computer, server or the network equipment etc.) executes the certain of each embodiment of the application or embodiment
Method described in part.
The state monitoring method and device attended a banquet above to a kind of text provided herein are described in detail, this
Specific case is applied in text, and the principle and implementation of this application are described, the explanation of above example is only intended to
Help understands the present processes and its core concept；At the same time, for those skilled in the art, the think of according to the application
Think, there will be changes in the specific implementation manner and application range, in conclusion the content of the present specification should not be construed as pair
The limitation of the application.
Claims (10)
1. a kind of state monitoring method that text is attended a banquet characterized by comprising
The quantity for the active session that target text is attended a banquet is obtained, when the active session is the interval of adjacent two secondary response of client
Between be less than first time threshold session；
Judge whether the quantity for the active session that the target text is attended a banquet reaches text and attend a banquet maximum active session amount threshold；
If so, determining that the target text is attended a banquet as busy condition；
If it is not, determining that the target text is attended a banquet as idle state.
2. the method according to claim 1, wherein the quantity for the active session that the target text is attended a banquet is really
Determine process, comprising:
Target text is obtained to attend a banquet interval time of adjacent two secondary response of client in maintained each session；
Whether the interval time for being respectively compared adjacent two secondary response of client in each session is less than first time threshold, obtains
To comparison result；
It is active by the session tokens that the interval time that comparison result is adjacent two secondary response of client is less than first time threshold
Session, and count the quantity of active session.
3. according to the method described in claim 2, it is characterized in that, the method also includes:
It is non-that the interval time that comparison result is adjacent two secondary response of client, which is not less than the session tokens of first time threshold,
Active session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is greater than second time threshold；
If so, the inactive session is recycled, and the quantity for the inactive session that the target text is attended a banquet is subtracted 1.
4. according to the method described in claim 2, it is characterized in that, the method also includes:
It is non-that the interval time that comparison result is adjacent two secondary response of client, which is not less than the session tokens of first time threshold,
Active session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the active session is less than the first time threshold；
If monitoring result is to judge the number for the inactive session that the target text is attended a banquet not less than the first time threshold
Whether amount, which reaches text, is attended a banquet maximum inactive number of sessions threshold value；
If so, keeping the property of the active session constant；
If it is not, the active session is then labeled as inactive session, and the number for the active session that the target text is attended a banquet
Amount subtracts 1, and the quantity for the inactive session that the target text is attended a banquet is added 1.
5. according to the method described in claim 2, it is characterized in that, the method also includes:
It is non-that the interval time that comparison result is adjacent two secondary response of client, which is not less than the session tokens of first time threshold,
Active session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is less than the first time threshold；
It is active session by the inactive session tokens if monitoring result is less than the first time threshold；
The quantity for the active session that the target text is attended a banquet is added 1, the number for the inactive session that the target text is attended a banquet
Amount subtracts 1.
6. a kind of state monitoring apparatus that text is attended a banquet characterized by comprising
Module is obtained, for obtaining the quantity for the active session that target text is attended a banquet, the active session is client adjacent two
The interval time of secondary response is less than the session of first time threshold；
Judgment module, for judge the quantity of active session that the target text is attended a banquet whether reach text attend a banquet it is maximum active
Number of sessions threshold value；
First determining module, if the quantity for the active session attended a banquet for the target text reaches text and attends a banquet maximum active meeting
Talk about amount threshold, it is determined that the target text is attended a banquet as busy condition；
Second determining module, if the quantity for the active session attended a banquet for the target text be not up to text attend a banquet it is maximum active
Number of sessions threshold value, it is determined that the target text is attended a banquet as idle state.
7. device according to claim 6, which is characterized in that described device further include: third determining module is used for:
Target text is obtained to attend a banquet interval time of adjacent two secondary response of client in maintained each session；
Whether the interval time for being respectively compared adjacent two secondary response of client in each session is less than first time threshold, obtains
To comparison result；
It is active by the session tokens that the interval time that comparison result is adjacent two secondary response of client is less than first time threshold
Session, and count the quantity of active session.
8. device according to claim 7, which is characterized in that the third determining module is also used to:
It is non-that the interval time that comparison result is adjacent two secondary response of client, which is not less than the session tokens of first time threshold,
Active session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is greater than second time threshold；
If so, the inactive session is recycled, and the quantity for the inactive session that the target text is attended a banquet is subtracted 1.
9. device according to claim 7, which is characterized in that the third determining module is also used to:
It is non-that the interval time that comparison result is adjacent two secondary response of client, which is not less than the session tokens of first time threshold,
Active session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the active session is less than the first time threshold；
If monitoring result is to judge the number for the inactive session that the target text is attended a banquet not less than the first time threshold
Whether amount, which reaches text, is attended a banquet maximum inactive number of sessions threshold value；
If so, keeping the property of the active session constant；
If it is not, the active session is then labeled as inactive session, and the number for the active session that the target text is attended a banquet
Amount subtracts 1, and the quantity for the inactive session that the target text is attended a banquet is added 1.
10. device according to claim 7, which is characterized in that the third determining module is also used to:
It is non-that the interval time that comparison result is adjacent two secondary response of client, which is not less than the session tokens of first time threshold,
Active session；
The quantity for counting inactive session, the quantity as the inactive session that the target text is attended a banquet；
Whether the interval time for monitoring adjacent two secondary response of client in the inactive session is less than the first time threshold；
It is active session by the inactive session tokens if monitoring result is less than the first time threshold；
The quantity for the active session that the target text is attended a banquet is added 1, the number for the inactive session that the target text is attended a banquet
Amount subtracts 1.
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| Publication number | Priority date | Publication date | Assignee | Title |
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Application publication date: 20191112 |