CN110378612A - A kind of customer visit mission dispatching method and device - Google Patents
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Abstract
The present invention provides a kind of customer visit mission dispatching method and devices, this method comprises: obtaining the history energy data of target customer；Judge whether the target customer is multipotency source user according to the history energy data；If the target customer is multipotency source user, according to the history with can data determine the using energy source parameter of the target customer, wherein the using energy source parameter includes energy usage information, with can fluctuation information and at least one of energy temporal information；Judge whether the using energy source of the target customer is reasonable according to the using energy source parameter；If the using energy source of the target customer is unreasonable, customer visit task is issued to business development personnel for the target customer.The device includes: acquiring unit, the first judging unit, arithmetic element, second judgment unit and mission dispatching unit.This programme can be improved the success rate of reducing energy consumption business development.
Description
Technical field
The present invention relates to field of computer technology, in particular to a kind of customer visit mission dispatching method and device.
Background technique
The energy of production enterprise will use various energy resources using being usually various dimensions in process of production, such as
The energy used in automobile production enterprise includes electricity, natural gas, thermal energy and cold energy etc..Due to may be implemented using different energy sources
Identical purpose, therefore the energy in production enterprise is using there may be unreasonable problems, although for example, electricity consumption and natural
Gas may be implemented to heat, but to be apparently higher than in the cost that coating workshop electricity consumption is combined padding and drying system heating and be with natural gas
The cost of combined padding and drying system heating.Reducing energy consumption enterprise can recommend reasonable section with the production enterprise of the unreasonable situation of energy to existing
Can modification scheme, reducing energy consumption business is developed with this.
Currently, reducing energy consumption enterprise is when developing reducing energy consumption business, to business development personnel in the form of client's list
Customer visit task is issued, business development personnel successively visit each client according to client's list, with to being visited
Lead referral reducing energy consumption scheme.
For the method for issuing customer visit task to business development personnel at present, due to include in client's list it is a large amount of simultaneously
There is no with can unreasonable situation client, to the client that business development personnel are visited often occur and there is no with can not
Reasonable situation so that reducing energy consumption business development fails, and then causes the success rate of reducing energy consumption business development lower.
Summary of the invention
The embodiment of the invention provides a kind of customer visit mission dispatching method and devices, can be improved reducing energy consumption business
The success rate of exploitation.
In a first aspect, the embodiment of the invention provides a kind of customer visit mission dispatching methods, comprising:
Obtain the history energy data of target customer；
Judge whether the target customer is multipotency source user according to the history energy data；
If the target customer is multipotency source user, the energy of the target customer is determined with energy data according to the history
Source utilizes parameter, wherein the using energy source parameter includes energy usage information, with energy fluctuation information and in energy temporal information
At least one；
Judge whether the using energy source of the target customer is reasonable according to the using energy source parameter；
If the using energy source of the target customer is unreasonable, visitor is issued to business development personnel for the target customer
Task is visited at family.
It is optionally, described to judge whether the target customer is multipotency source user according to the history energy data, comprising:
From the history with energy keyword can be extracted in data, wherein the energy keyword include electricity, natural gas,
It is any one or more in coal gas, thermal energy and cold energy；
Judge whether to extract at least two different energy keywords；
If so, determining that the target customer is multipotency source user；
If not, determining that the target customer is single energy source user.
Optionally,
The energy usage information includes daily total amount, the moon total amount of each energy used in the target customer
At least one of with year total amount；
It is described with can fluctuation information include the consumption per day peak value of each energy used in the target customer and daily
Measure valley；
It is described with can temporal information include that each energy used in the target customer monthly uses number of days.
Optionally, described to judge whether the using energy source of the target customer is reasonable according to the using energy source parameter, packet
It includes:
S1: for each energy used in the target customer, by correspondence included by the using energy source parameter
Information substitutes into following formula, calculates the corresponding using energy source reference value of the energy；
Wherein, the Q characterizes the corresponding using energy source reference value of the energy；The T1Characterize the daily total of the energy
Amount；The T2Characterize the moon total amount of the energy；The T3Characterize the year total amount of the energy；The D characterizes the energy monthly
Use number of days；The V1Characterize the consumption per day peak value of the energy；The V2Characterize the consumption per day valley of the energy；
S2: for each energy used in the target customer, the corresponding energy benefit of the energy is calculated separately
With the ratio of the reference value using energy source reference value corresponding with other energy used in the target customer, will calculate
The ratio as corresponding with the energy with can ratio；
S3: judge corresponding to each energy used in the target customer it is each it is described with can than whether be respectively positioned on it is pre-
Otherwise the reasonable energy section first set executes S5 if so, executing S4；
S4: it determines the reasonable utilization of energy of the target customer, and terminates current process；
S5: determine that the using energy source of the target customer is unreasonable.
Optionally, it is described according to the history can data judge the target customer whether be multipotency source user it
Afterwards, further comprise:
If the target customer is single energy source user, judge the target customer's according to the history energy data
Whether average annual energy usage, which is greater than, presets energy usage threshold value；
If the average annual energy usage of the target customer is greater than the energy usage threshold value, Xiang Suoshu business development personnel
Send the multiple-energy-source development task for being directed to the target customer.
Second aspect, the embodiment of the invention also provides a kind of customer visit mission dispatching devices, comprising: acquiring unit,
First judging unit, arithmetic element, second judgment unit and mission dispatching unit；
The acquiring unit, for obtaining the history energy data of target customer；
First judging unit, for the history according to the information acquired by the acquisition unit with can be described in data judge
Whether target customer is multipotency source user；
The arithmetic element, for determining that the target customer is root after multipotency source user in first judging unit
The history got according to the acquiring unit determines the using energy source parameter of the target customer with energy data, wherein institute
Stating using energy source parameter includes energy usage information, with can fluctuation information and with energy at least one of temporal information；
The second judgment unit, the using energy source parameter for being determined according to the arithmetic element judge the target
Whether the using energy source of client is reasonable；
The mission dispatching unit, for determining that the using energy source of the target customer does not conform in the second judgment unit
After reason, customer visit task is issued to business development personnel for the target customer.
Optionally,
First judging unit, for extracting energy keyword from the history in energy data, wherein the energy
Keyword includes any one or more in electricity, natural gas, coal gas, thermal energy and cold energy, and judges whether to extract at least two
A different energy keyword determines the target visitor if extracting at least two different energy keywords
Family is multipotency source user, otherwise determines that the target customer is single energy source user.
Optionally,
The acquiring unit, for obtain to include the energy usage information, described with energy fluctuation information and described uses energy
The history of at least one in temporal information energy data, wherein the energy usage information includes the target customer institute
At least one of daily total amount, moon total amount and year total amount of each energy used, the energy fluctuation information packet
The consumption per day peak value and consumption per day valley of each energy used in the target customer are included, it is described to include with energy temporal information
Each energy used in the target customer monthly uses number of days.
Optionally,
The second judgment unit includes: the first computation subunit, the second computation subunit and coupling subelement；
First computation subunit, for being directed to each energy used in the target customer, by the energy
Following formula is substituted into using corresponding informance included by parameter, calculates the corresponding using energy source reference value of the energy；
Wherein, the Q characterizes the corresponding using energy source reference value of the energy；The T1Characterize the daily total of the energy
Amount；The T2Characterize the moon total amount of the energy；The T3Characterize the year total amount of the energy；The D characterizes the energy monthly
Use number of days；The V1Characterize the consumption per day peak value of the energy；The V2Characterize the consumption per day valley of the energy；
Second computation subunit, for for each energy used in the target customer, according to described the
It is corresponding described to calculate separately the energy for the corresponding using energy source reference value of the calculated each energy of one computation subunit
The ratio of the using energy source reference value using energy source reference value corresponding with other energy used in the target customer, will
The calculated ratio is as corresponding with the energy with energy ratio；
The coupling subelement corresponds to the target customer institute for judging that second computation subunit is calculated
The each energy used it is each it is described with can than whether being respectively positioned on preset reasonable energy section, if so, determine institute
The reasonable utilization of energy of target customer is stated, otherwise determines that the using energy source of the target customer is unreasonable.
Optionally, which further comprises: third judging unit；
The third judging unit, for determining that the target customer is single energy source user in first judging unit
Afterwards, the history according to the information acquired by the acquisition unit can data judge the target customer average annual energy usage whether
Greater than preset energy usage threshold value；
The mission dispatching unit is further used for determining the average annual energy of the target customer in the third judging unit
Source dosage is greater than the energy usage threshold value, and Xiang Suoshu business development personnel send the multiple-energy-source exploitation for the target customer
Task.
Customer visit mission dispatching method and device provided in an embodiment of the present invention obtains first for a target customer
The history of target customer energy data are taken, judge whether target customer is multipotency according to the history energy data got later
Source user determines the energy benefit of target customer if target customer is multipotency source user according to the history got with energy data
With parameter, and further judge whether the using energy source of target customer is reasonable according to the using energy source parameter determined, if sentenced
Disconnected result is that the using energy source of target customer is unreasonable, then issues customer visit to business development personnel for target customer and appoint
Business.It can be seen that first determine whether target customer is multipotency source user, after determining that target customer is multipotency source user into
One step judges whether the using energy source of target customer is reasonable, to business development after the using energy source for determining target customer is unreasonable
Personnel issue the customer visit task for target customer, and instruction business development personnel visit target customer to develop reducing energy consumption
Business, by the corresponding client of issued customer visit task be multipotency source user and using energy source it is unreasonable, this kind of visitor
Family has the demand of reducing energy consumption, develops reducing energy consumption business so as to promote business development personnel and calling on a customer
Success rate.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is the present invention
Some embodiments for those of ordinary skill in the art without creative efforts, can also basis
These attached drawings obtain other attached drawings.
Fig. 1 is a kind of flow chart of customer visit mission dispatching method provided by one embodiment of the present invention；
Fig. 2 is a kind of flow chart of customer type judgment method provided by one embodiment of the present invention；
Fig. 3 is a kind of flow chart of client's reasonable utilization of energy judgment method provided by one embodiment of the present invention；
Fig. 4 is the flow chart of another customer visit mission dispatching method provided by one embodiment of the present invention；
Fig. 5 is the schematic diagram of equipment where a kind of customer visit mission dispatching device provided by one embodiment of the present invention；
Fig. 6 is a kind of schematic diagram of customer visit mission dispatching device provided by one embodiment of the present invention；
Fig. 7 is the schematic diagram of another customer visit mission dispatching device provided by one embodiment of the present invention；
Fig. 8 is the schematic diagram of another customer visit mission dispatching device provided by one embodiment of the present invention.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention
In attached drawing, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiment is
A part of the embodiment of the present invention, instead of all the embodiments, based on the embodiments of the present invention, those of ordinary skill in the art
Every other embodiment obtained without making creative work, shall fall within the protection scope of the present invention.
As shown in Figure 1, the embodiment of the invention provides a kind of customer visit mission dispatching method, this method may include with
Lower step:
Step 101: obtaining the history energy data of target customer；
Step 102: judging whether target customer is multipotency source user according to history energy data；
Step 103: if target customer is multipotency source user, determining the energy benefit of target customer with energy data according to history
With parameter, wherein using energy source parameter include energy usage information, with can fluctuation information and with energy temporal information at least one
It is a；
Step 104: judging whether the using energy source of target customer is reasonable according to using energy source parameter；
Step 105: if the using energy source of target customer is unreasonable, issuing visitor to business development personnel for target customer
Task is visited at family.
Customer visit mission dispatching scheme provided in an embodiment of the present invention obtains the mesh for a target customer first
The history energy data of client are marked, judge whether target customer is that multiple-energy-source is used according to the history energy data got later
Family determines that the using energy source of target customer is joined with energy data according to the history got if target customer is multipotency source user
Number, and further judge whether the using energy source of target customer is reasonable according to the using energy source parameter determined, if it is determined that knot
Fruit is that the using energy source of target customer is unreasonable, then issues customer visit task to business development personnel for target customer.By
This is as it can be seen that first determine whether target customer is multipotency source user, after determining that target customer is multipotency source user further
Judge whether the using energy source of target customer is reasonable, to business development personnel after the using energy source for determining target customer is unreasonable
The customer visit task for target customer is issued, instruction business development personnel visit target customer to develop reducing energy consumption industry
Business, by the corresponding client of issued customer visit task be multipotency source user and using energy source it is unreasonable, this kind of client
Demand with reducing energy consumption, develop so as to promoting business development personnel and calling on a customer reducing energy consumption business at
Power.
Optionally, on the basis of customer visit mission dispatching method shown in Fig. 1, whether step 102 judges target customer
It, specifically can be according to history with the quantity of included energy keyword capable of determining target customer in data when for multipotency source user
It whether is multipotency source user.As shown in Fig. 2, determine target customer whether be multipotency source user method can specifically include it is as follows
Step:
Step 201: from the history of target customer with energy keyword can be extracted in data, wherein energy keyword includes
It is any one or more in electricity, natural gas, coal gas, thermal energy and cold energy；
Step 202: judge whether to extract at least two different energy keywords, if so, step 203 is executed, it is no
Then follow the steps 204；
Step 203: determining that target customer is multipotency source user, and terminate current process；
Step 204: determining that target customer is single energy source user.
In embodiments of the present invention, history can data for recording target customer in history to the service condition of the energy,
Target customer will record in history energy data in production management process using the concrete condition of the energy, therefore history is used
It include the title of the used energy of target customer in energy data, so as to which the name of the energy is referred to as energy keyword, root
The type of the used energy of target customer is determined with the type of included energy keyword in energy data according to history.It is used from history
After extracting energy keyword in energy data, type statistics can be carried out to the energy keyword extracted, if only extracted
To a kind of energy keyword, illustrate that target customer only used a kind of energy using this energy keyword as title, at this time really
The client that sets the goal illustrates that target customer has used with this if extracting at least two energy keywords for single energy source user
At least two energy keywords are at least two energy of title, determine that target customer is multipotency source user at this time.
For example, from the history of target customer with " electricity ", " natural gas ", " coal gas ", " thermal energy " and " cold can be extracted in data
This 5 energy keywords of energy " illustrate if the energy keyword extracted only includes a kind of " electricity " this energy keyword
Target customer only used a kind of this electric energy, determine that target customer is single energy source user at this time, if the pass extracted
Keyword includes " electricity " and " natural gas " both energy keywords, then illustrates that target customer has used both energy of electric & gas
Source determines that target customer is multipotency source user at this time.
By using from the history of target customer and can extract energy keyword in data, so it is crucial according to the extracted energy
The type of word come determine target customer be multipotency source user or it is single can source user, guarantee to accurately determine target customer institute
Using the type of the energy, and then the potential whether target customer has exploitation reducing energy consumption business can be accurately determined.
Optionally, described in Fig. 1 on the basis of customer visit mission dispatching method, step 103 is according to history energy data
The using energy source parameter determined may include energy usage information, with can fluctuation information and with energy temporal information etc., further
Ground, energy usage information may include the daily total amount, moon total amount and year of each energy used in target customer with always
The data such as amount may include consumption per day peak value and the consumption per day paddy of each energy used in target customer with energy fluctuation information
The data such as value may include each energy used in target customer monthly using data such as number of days with energy temporal information.
In embodiments of the present invention, the energy usage of target customer can be determined according to the history of target customer energy data
Information, with can fluctuation information and with can temporal information, and energy usage information can from daily total amount, moon total amount and year with always
The energy usage situation for measuring three dimensional representation target customers, can be from consumption per day peak value and consumption per day valley with energy fluctuation information
Two dimensional representation target customers with situation can be fluctuated, with can temporal information can from monthly use number of days, daily using small
When number, the annual Annual distribution situation that the energy is used using dimensional representations target customers such as months, and then by including the energy
Dosage information can more comprehensively reflect target customer's with energy fluctuation information and with the using energy source parameter of energy temporal information
Energy service condition guarantees to determine the whether reasonable accuracy of target customer's using energy source according to using energy source situation.
Optionally, on the basis of customer visit mission dispatching method shown in Fig. 1, when determine energy usage information, use
After energy fluctuation information and the particular content included by energy temporal information, target can be calculated according to the every content determined
Client using all kinds of energy with can ratio, and then according to it is calculated with can than come determine target customer using energy source whether
Rationally.Specifically, as shown in figure 3, judging that the whether reasonable method of target customer's using energy source may include steps of:
Step 301:, will be corresponding with the energy in using energy source parameter for each energy used in target customer
Project substitute into following formula, calculate using energy source reference value corresponding to the energy；
Wherein, Q characterizes the corresponding using energy source reference value of the energy；T1Characterize the daily total amount of the energy；T2Characterize the energy
The moon total amount in source；T3Characterize the year total amount of the energy；D characterize the energy monthly using number of days；V1Characterize the day of the energy
Dosage peak value；V2Characterize the consumption per day valley of the energy；
Step 302: for each energy used in target customer, calculating separately the corresponding using energy source ginseng of the energy
The ratio between value using energy source reference value corresponding with other energy used in target customer is examined, by calculated each ratio
Value is as the corresponding energy ratio of the energy；
Step 303: judging that each energy used in target customer is corresponding each with can be than whether being respectively positioned on and setting in advance
Fixed reasonable energy section, if so, step 304 is executed, it is no to then follow the steps 305；
Step 304: determining the reasonable utilization of energy of target customer, and terminate current process；
Step 305: determining that the using energy source of target customer is unreasonable.
In embodiments of the present invention, the corresponding energy usage letter of each energy first respectively used target customer
Breath, with can fluctuation information and with can temporal information substitution above-mentioned formula, calculate corresponding to used in target customer each
The corresponding using energy source reference value of the energy calculates the ginseng of using energy source corresponding to any two kinds of energy used in target customer later
Examine ratio between value be used as with can ratio, determine respectively later it is calculated each with can be than whether being located at preset conjunction
Reason energy section, determines the using energy source cooperation of target customer if institute's available energy is than being respectively positioned on reasonable energy section, if
Using there are at least one can then determine that the using energy source of target customer is unreasonable than not being located at reasonable energy section.
In embodiments of the present invention, the using energy source parameter based on target customer calculates each energy that target customer uses
The using energy source reference value in source, using energy source reference value from energy usage, with can fluctuate, with the energy dimensional representations such as time target
Client calculates each energy phase that target customer uses to the service condition of the corresponding energy, and then according to using energy source reference value
For other energy with can ratio, with can be than characterizing the comparison results of corresponding two kinds of energy service conditions, according to institute's available energy
It, and then can be more than whether being located at reasonable energy section and can determine whether the various energy used in target customer distribute rationally
Add the using energy source for accurately determining target customer whether reasonable.
Optionally, on the basis of above-mentioned each embodiment provided customer visit mission dispatching method, sentence in step 102
After whether disconnected target customer is multipotency source user, if target customer is not multipotency source user, i.e., target customer is single energy
When source user, can determine it is pre- whether the average annual energy usage of target customer is greater than according to the history of target customer with energy data
The energy usage threshold value first set, if the average annual energy usage of target customer is greater than energy usage threshold value, to business development
Personnel send the multiple-energy-source development task for being directed to target customer.
In embodiments of the present invention, if the usage amount of a kind of energy and the energy is used only in client in production management process
Larger, then a possibility that its using energy source is unreasonable, is larger, thus determine target customer be it is single can be after source user, Ke Yijin
One step determines whether the average annual energy usage of target customer is more than energy usage threshold value, when the average annual energy usage of target customer is super
The multiple-energy-source development task that can be issued to business development personnel for target customer is crossed after energy usage threshold value, to be opened by business
Hair personnel go the multiple-energy-source of development goal client using business, so as to improve the success rate that exploitation multiple-energy-source uses business.
Below for developing the reducing energy consumption business of two kinds of energy of electric & gas, to visitor provided in an embodiment of the present invention
Family visit mission dispatching method is described in further detail, as shown in figure 4, this method may include steps of:
Step 401: obtaining the history energy data of target customer.
In embodiments of the present invention, it needs to be determined that whether a target customer has the potential of exploitation reducing energy consumption business
When, it obtains use the history of energy scenario energy data in history for characterizing the target customer first.
For example, when determining whether client A has the potential of exploitation reducing energy consumption business, it is necessary first to obtain client A's
History with can data, such as obtain client A subsidiary company set up so far with can data.
Step 402: extracting energy keyword from history in energy data.
In embodiments of the present invention, after getting the history energy data of target customer, from the history got energy number
Preset energy keyword is extracted according to middle.Wherein, energy keyword can be the title of the various energy.
For example, extracting " electricity " and " natural gas " the two energy keywords from the history of client A in energy data.
Step 403: judging whether target customer is multipotency source user according to the species number of extracted energy keyword, such as
Fruit is to execute step 404, no to then follow the steps 409.
In embodiments of the present invention, after energy keyword is extracted in the historical use data from target customer, statistics
The species number of the energy keyword extracted, if having extracted at least two different energy keywords, it is determined that target
Client is multipotency source user, step 404 is correspondingly executed, if only having extracted a kind of energy keyword, it is determined that target visitor
Family is single energy source user, correspondingly executes step 409.
For example, if " electricity " and " natural gas " both energy key can be extracted in data from the history of client A
Word, it is determined that client A is multipotency source user, if only extract a kind of " electricity " this energy in energy data from the history of client A
Keyword, it is determined that client A is single energy source user.
Step 404: determining the using energy source parameter of target customer with energy data according to the history of target customer.
It in embodiments of the present invention, can be according to the history of target customer after determining that target customer is multipotency source user
With can data determine using energy source parameter, specifically, using energy source parameter includes energy usage information, with can fluctuation information and use
Energy temporal information, further, energy usage information include the daily total amount of each energy used in target customer, the moon
With total amount and year total amount, with can fluctuation information include the consumption per day peak value of each energy used in target customer and daily
Measure valley, with can temporal information include each energy used in target customer monthly using number of days.
For example, determining that client A uses daily total amount, the moon total amount, year of electric energy according to the history of client A energy data
With total amount, consumption per day peak value, consumption per day valley and monthly using number of days, and determine that client A uses the daily total amount of natural gas, the moon
With total amount, year total amount, consumption per day peak value, consumption per day valley and monthly use number of days.
Step 405: according to the using energy source reference of each energy used in using energy source parameter calculating target customer
Value.
In embodiments of the present invention, it after determining the using energy source parameter of target customer, is used for target customer
Each energy, content relevant to the energy in using energy source parameter is substituted into following formula, calculates the energy institute
Corresponding using energy source reference value；
Wherein, Q characterizes the corresponding using energy source reference value of the energy；T1Characterize the daily total amount of the energy；T2Characterize the energy
The moon total amount in source；T3Characterize the year total amount of the energy；D characterize the energy monthly using number of days；V1Characterize the day of the energy
Dosage peak value；V2Characterize the consumption per day valley of the energy.
For example, client A to be used to daily total amount, moon total amount, the year total amount, consumption per day peak value, consumption per day paddy of electric energy
It is worth and monthly substitutes into above-mentioned formula using number of days, calculates the using energy source reference value corresponding to the used electric energy of client A；It will be objective
Family A is using the daily total amount of natural gas, moon total amount, year total amount, consumption per day peak value, consumption per day valley and monthly uses number of days
Above-mentioned formula is substituted into, the using energy source reference value for using natural gas corresponding to client A is calculated.
Step 406: the corresponding using energy source reference value of each energy, calculating and target customer are used according to target customer
The corresponding energy ratio of each used energy.
In embodiments of the present invention, the corresponding using energy source reference of each energy used in target customer is being calculated
After value, for each energy used in target customer, using energy source reference value and target customer corresponding to the energy are calculated
The ratio between using energy source reference value corresponding to other energy is used, as the corresponding energy ratio of the energy.
For example, calculating using energy source reference value corresponding to the electric energy for electric energy used in client A and client A being used
Natural gas corresponding to using energy source reference value ratio, using calculated ratio as the corresponding use of the used electric energy of client A
It can ratio.For natural gas used in client A, the electricity that using energy source reference value corresponding to the natural gas is used with client A is calculated
The ratio of using energy source reference value corresponding to energy, using calculated ratio as the corresponding energy ratio of the used natural gas of client A.
Step 407: can whether more reasonable than judging the using energy source of target customer according to each use, if so, terminating current
Process, it is no to then follow the steps 408.
In embodiments of the present invention, use each energy corresponding each with can sentence than rear calculating target customer
Break calculated each with can be than whether being respectively positioned on preset reasonable energy section, if calculated each with can be than equal
Positioned at preset reasonable energy section, it is determined that the reasonable utilization of energy of target customer, target customer does not develop at this time
The potentiality of reducing energy consumption business, correspondingly terminate current process, and if calculated each with can there are at least one than middle
With can be than being not at reasonable energy section, it is determined that the using energy source of target customer is unreasonable, and target customer has and opens at this time
The potentiality of reducing energy consumption business are sent out, step 408 is correspondingly executed.
In embodiments of the present invention, reasonable energy section can flexibly be set according to practical business demand, for example can be incited somebody to action
Reasonable energy section is set as 0.4-0.6.
For example, if the used electric energy of client A it is corresponding with can use more corresponding than with the used natural gas of client A can be than equal
In reasonable energy section, it is determined that the reasonable utilization of energy of client A correspondingly terminates current process.If client A is made
With electric energy it is corresponding with can use more corresponding than with the used natural gas of client A can any one or two wholes than in there is no position
In in reasonable energy section, it is determined that the using energy source of target customer is unreasonable, correspondingly executes step 408.
Step 408: issuing the customer visit task for target customer to business development personnel, and terminate current process.
In embodiments of the present invention, after the using energy source for determining target customer is unreasonable, to business development, personnel are issued
For the customer visit task of target customer, so that business development personnel visit target customer, development goal client's
Reducing energy consumption business.It should be noted that customer visit can be appointed when issuing customer visit task to business development personnel
Business is sent to the mobile phone, mailbox or office system of business development personnel.
For example, sending needle to a preassigned business development personnel after the using energy source for determining client A is unreasonable
To the customer visit task of client A.
Step 409: judging whether the average annual energy usage of target customer is greater than energy usage threshold value, if so, executing step
Rapid 410, otherwise terminate current process.
In embodiments of the present invention, it after determining that target customer is single energy source user, is used according to the history of target customer
Energy data determine whether the average annual energy usage of target customer is more than preset energy usage threshold value, if target customer
Average annual energy usage is greater than energy usage threshold value, illustrates that target customer has the potentiality as multipotency source user, correspondingly executes
Step 410, if the average annual energy usage of target customer is less than or equal to energy usage threshold value, illustrate that target customer becomes multipotency
A possibility that source user, is smaller, correspondingly terminates current process.
For example, the average annual use of client A is determined with energy data according to the history of client A after determining that electric energy is used only in client A
Whether electricity is more than otherwise energy usage threshold value corresponding to electric energy if so, thening follow the steps 410 terminates current process.
Step 410: issuing the multiple-energy-source development task for target customer to business development personnel.
In embodiments of the present invention, determining that target customer is single energy source user, and the annual energy of target customer is used
After amount is greater than energy usage threshold value, the multiple-energy-source development task for target customer is issued to business development personnel, so that business
Developer visits target customer, uses business with the multiple-energy-source of development goal client.
For example, issuing the multiple-energy-source development task for client A to business development personnel, make business development personnel to client
A is visited, and promotes the business that various energy resources are used in conjunction with to client A.
As shown in Figure 5, Figure 6, the embodiment of the invention provides a kind of customer visit mission dispatching devices.Installation practice can
Can also be realized by way of hardware or software and hardware combining by software realization.For hardware view, such as Fig. 5 institute
Show, is a kind of hardware structure diagram of equipment where customer visit mission dispatching device provided in an embodiment of the present invention, in addition to Fig. 5 institute
Except the processor, memory, network interface and the nonvolatile memory that show, the equipment in embodiment where device is usually also
It may include other hardware, such as be responsible for the forwarding chip of processing message.Taking software implementation as an example, as shown in fig. 6, as one
Device on a logical meaning is to be referred to computer program corresponding in nonvolatile memory by the CPU of equipment where it
It enables and is read into memory what operation was formed.Customer visit mission dispatching device provided in this embodiment, comprising: acquiring unit 601,
First judging unit 602, arithmetic element 603, second judgment unit 604 and mission dispatching unit 605；
Acquiring unit 601, for obtaining the history energy data of target customer；
First judging unit 602, the history for being got according to acquiring unit 601 judge that target customer is with energy data
No is multipotency source user；
Arithmetic element 603 is used for after the first judging unit 602 determines target customer for multipotency source user, according to acquisition
The history that unit 601 is got determines the using energy source parameter of target customer with energy data, wherein using energy source parameter includes energy
Source dosage information, with can fluctuation information and with energy at least one of temporal information；
Second judgment unit 604, the using energy source parameter for being determined according to arithmetic element 603 judge target customer's
Whether using energy source is reasonable；
Mission dispatching unit 605, for second judgment unit 604 determine target customer using energy source it is unreasonable after,
Customer visit task is issued to business development personnel for target customer.
Optionally, on the basis of customer visit mission dispatching device shown in Fig. 6,
First judging unit 602, for extracting energy keyword from history in energy data, wherein energy keyword packet
It includes any one or more in electricity, natural gas, coal gas, thermal energy and cold energy, and judges whether to extract at least two different
Energy keyword determines that target customer is multipotency source user, otherwise if extracting at least two different energy keywords
Determine that target customer is single energy source user.
Optionally, on the basis of customer visit mission dispatching device shown in Fig. 6,
Acquiring unit 601, for obtain include energy usage information, with can fluctuation information and with energy temporal information at least
One history is with can data, wherein energy usage information include each energy used in target customer daily total amount,
Month use at least one of total amount and year total amount, with can fluctuation information include each energy used in target customer day
Dosage peak value and consumption per day valley, with can temporal information include each energy used in target customer monthly using day
Number.
Optionally, on the basis of customer visit mission dispatching device shown in Fig. 6, as shown in fig. 7, second judgment unit
604 include: the first computation subunit 6041, the second computation subunit 6042 and coupling subelement 6043；
First computation subunit 6041, for being directed to each energy used in target customer, by using energy source parameter
Included corresponding informance substitutes into following formula, calculates the corresponding using energy source reference value of the energy；
Wherein, Q characterizes the corresponding using energy source reference value of the energy；T1Characterize the daily total amount of the energy；T2Characterize the energy
The moon total amount in source；T3Characterize the year total amount of the energy；D characterize the energy monthly using number of days；V1Characterize the day of the energy
Dosage peak value；V2Characterize the consumption per day valley of the energy；
Second computation subunit 6042, for calculating son according to first for each energy used in target customer
The corresponding using energy source reference value of the calculated each energy of unit 6041 calculates separately the corresponding using energy source reference of the energy
The ratio of value using energy source reference value corresponding with other used energy of target customer, using calculated ratio as with this
The corresponding energy ratio of the energy；
Coupling subelement 6043 corresponds to target customer and is used for judging that the second computation subunit 6042 is calculated
Each energy it is each with can be than whether being respectively positioned on preset reasonable energy section, if so, determining target customer
Otherwise reasonable utilization of energy determines that the using energy source of target customer is unreasonable.
Optionally, shown in Fig. 6 or Fig. 7 on the basis of customer visit mission dispatching device, as shown in figure 8, the client visits
Visiting mission dispatching device may further include: third judging unit 606；
Third judging unit 606, for determining that target customer is root after single energy source user in the first judging unit 602
It is preset that the history energy data got according to acquiring unit 601 judge whether the average annual energy usage of target customer is greater than
Energy usage threshold value；
Mission dispatching unit 605 is further used for determining the average annual energy usage of target customer in third judging unit 606
Greater than energy usage threshold value, the multiple-energy-source development task for being directed to target customer is sent to business development personnel.
It should be noted that the contents such as information exchange, implementation procedure between each unit in above-mentioned apparatus, due to this
Inventive method embodiment is based on same design, and for details, please refer to the description in the embodiment of the method for the present invention, no longer superfluous herein
It states.
The embodiment of the invention also provides a kind of readable mediums, including execute instruction, when the processor of storage control is held
When executing instruction described in row, the storage control executes the customer visit mission dispatching method that above-mentioned each embodiment provides.
The embodiment of the invention also provides a kind of storage controls, comprising: processor, memory and bus；
The memory is executed instruction for storing, and the processor is connect with the memory by the bus, when
When the storage control is run, the processor executes the described of memory storage and executes instruction, so that the storage
Controller executes the customer visit mission dispatching method that above-mentioned each embodiment provides.
In conclusion the customer visit mission dispatching method and device that each embodiment of the present invention provides, at least has such as
It is lower the utility model has the advantages that
1, in embodiments of the present invention, for a target customer, the history energy data of the target customer are obtained first,
Judge whether target customer is multipotency source user according to the history energy data got later, if target customer is multiple-energy-source
User then determines the using energy source parameter of target customer according to the history got with energy data, and according to the energy benefit determined
Further judge whether the using energy source of target customer reasonable with parameter, if it is judged that for target customer using energy source not
Rationally, then customer visit task is issued to business development personnel for target customer.It can be seen that first determining whether that target customer is
It is no be multipotency source user, determine target customer be multipotency source user after further judge target customer using energy source whether
Rationally, the customer visit for target customer is issued to business development personnel after the using energy source for determining target customer is unreasonable
Task, instruction business development personnel visit target customer to develop reducing energy consumption business, by issued customer visit task pair
The client answered is multipotency source user and using energy source is unreasonable, therefore this kind of client has the demand of reducing energy consumption, so as to
Promote the success rate that business development personnel develop reducing energy consumption business and calling on a customer.
2, in embodiments of the present invention, by extracting energy keyword from the history of target customer in energy data, in turn
It determines that target customer is multipotency source user or single energy source user according to the type of extracted energy keyword, guarantees
The type of the used energy of target customer is accurately determined, and then can accurately determine whether target customer has exploitation energy conservation
The potential of transformation business.
3, in embodiments of the present invention, it can determine that the energy of target customer is used according to the history of target customer energy data
Measure information, with can fluctuation information and with energy temporal information, and energy usage information can be used from daily total amount, moon total amount and year
The energy usage situation of three dimensional representation target customers of total amount, can be from consumption per day peak value and consumption per day paddy with energy fluctuation information
Two dimensional representation target customers of value with situation can be fluctuated, with can temporal information can be from monthly using number of days, daily use
Hourage, the annual Annual distribution situation that the energy is used using dimensional representations target customers such as months, and then by including energy
Source dosage information can more comprehensively reflect target customer with energy fluctuation information and with the using energy source parameter of energy temporal information
Energy service condition, guarantee according to using energy source situation to determine the whether reasonable accuracy of target customer's using energy source.
4, in embodiments of the present invention, the using energy source parameter based on target customer calculates each that target customer uses
The using energy source reference value of the energy, using energy source reference value from energy usage, with can fluctuate, with the energy dimensional representations such as time mesh
Client is marked to the service condition of the corresponding energy, and then each energy that target customer uses is calculated according to using energy source reference value
Relative to other energy with can ratio, with can be more useful according to institute than characterizing the comparison results of corresponding two kinds of energy service conditions
Can be than whether being located at reasonable energy section and can determine whether the various energy used in target customer distribute rationally, and then it can be with
More accurately determine whether the using energy source of target customer is reasonable.
5, in embodiments of the present invention, if the use of a kind of energy and the energy is used only in client in production management process
Measure larger, then a possibility that its using energy source is unreasonable, is larger, therefore determine target customer be it is single can be after source user, can be with
Whether the average annual energy usage for further determining that target customer is more than energy usage threshold value, when the average annual energy usage of target customer
More than the multiple-energy-source development task that can be issued to business development personnel after energy usage threshold value for target customer, by business
Developer goes the multiple-energy-source of development goal client using business, so as to improve the success that exploitation multiple-energy-source uses business
Rate.
It should be noted that, in this document, such as first and second etc relational terms are used merely to an entity
Or operation is distinguished with another entity or operation, is existed without necessarily requiring or implying between these entities or operation
Any actual relationship or order.Moreover, the terms "include", "comprise" or its any other variant be intended to it is non-
It is exclusive to include, so that the process, method, article or equipment for including a series of elements not only includes those elements,
It but also including other elements that are not explicitly listed, or further include solid by this process, method, article or equipment
Some elements.In the absence of more restrictions, the element limited by sentence " including one ", is not arranged
Except there is also other identical factors in the process, method, article or apparatus that includes the element.
Those of ordinary skill in the art will appreciate that: realize that all or part of the steps of above method embodiment can pass through
The relevant hardware of program instruction is completed, and program above-mentioned can store in computer-readable storage medium, the program
When being executed, step including the steps of the foregoing method embodiments is executed；And storage medium above-mentioned includes: ROM, RAM, magnetic disk or light
In the various media that can store program code such as disk.
Finally, it should be noted that the foregoing is merely presently preferred embodiments of the present invention, it is merely to illustrate skill of the invention
Art scheme, is not intended to limit the scope of the present invention.Any modification for being made all within the spirits and principles of the present invention,
Equivalent replacement, improvement etc., are included within the scope of protection of the present invention.
Claims (10)
1. a kind of customer visit mission dispatching method characterized by comprising
Obtain the history energy data of target customer；
Judge whether the target customer is multipotency source user according to the history energy data；
If the target customer is multipotency source user, the energy benefit of the target customer is determined with energy data according to the history
With parameter, wherein the using energy source parameter include energy usage information, with can fluctuation information and with energy temporal information in extremely
It is one few；
Judge whether the using energy source of the target customer is reasonable according to the using energy source parameter；
If the using energy source of the target customer is unreasonable, client is issued to business development personnel for the target customer and is visitd
Visit task.
2. the method according to claim 1, wherein described judge the target according to history energy data
Whether client is multipotency source user, comprising:
From the history with energy keyword can be extracted in data, wherein the energy keyword include electricity, natural gas, coal gas,
It is any one or more in thermal energy and cold energy；
Judge whether to extract at least two different energy keywords；
If so, determining that the target customer is multipotency source user；
If not, determining that the target customer is single energy source user.
3. the method according to claim 1, wherein
The energy usage information includes daily total amount, moon total amount and the year of each energy used in the target customer
With at least one of total amount；
It is described with can fluctuation information include each energy used in the target customer consumption per day peak value and consumption per day paddy
Value；
It is described with can temporal information include that each energy used in the target customer monthly uses number of days.
4. according to the method described in claim 3, it is characterized in that, described judge the target according to the using energy source parameter
Whether the using energy source of client is reasonable, comprising:
S1: for each energy used in the target customer, by corresponding informance included by the using energy source parameter
Following formula is substituted into, the corresponding using energy source reference value of the energy is calculated；
Wherein, the Q characterizes the corresponding using energy source reference value of the energy；The T1Characterize the daily total amount of the energy；Institute
State T2Characterize the moon total amount of the energy；The T3Characterize the year total amount of the energy；The D characterizes the monthly use of the energy
Number of days；The V1Characterize the consumption per day peak value of the energy；The V2Characterize the consumption per day valley of the energy；
S2: for each energy used in the target customer, the corresponding using energy source ginseng of the energy is calculated separately
The ratio for examining the value using energy source reference value corresponding with other energy used in the target customer, by calculated institute
Ratio is stated as corresponding with the energy with energy ratio；
S3: judge each described with can be than whether being respectively positioned on and setting in advance corresponding to each energy used in the target customer
Otherwise fixed reasonable energy section executes S5 if so, executing S4；
S4: it determines the reasonable utilization of energy of the target customer, and terminates current process；
S5: determine that the using energy source of the target customer is unreasonable.
5. according to claim 1 to any method in 4, which is characterized in that described according to history energy data
After judging whether the target customer is multipotency source user, further comprise:
If the target customer is single energy source user, judge that the target customer's is average annual according to the history energy data
Whether energy usage, which is greater than, presets energy usage threshold value；
If the average annual energy usage of the target customer is greater than the energy usage threshold value, Xiang Suoshu business development personnel are sent
For the multiple-energy-source development task of the target customer.
6. a kind of customer visit mission dispatching device characterized by comprising acquiring unit, the first judging unit, operation list
Member, second judgment unit and mission dispatching unit；
The acquiring unit, for obtaining the history energy data of target customer；
First judging unit judges the target for the history according to the information acquired by the acquisition unit energy data
Whether client is multipotency source user；
The arithmetic element, for first judging unit determine the target customer be multipotency source user after, according to institute
State the using energy source parameter that the history that acquiring unit is got determines the target customer with energy data, wherein the energy
Source using parameter includes energy usage information, with can fluctuation information and with energy at least one of temporal information；
The second judgment unit, the using energy source parameter for being determined according to the arithmetic element judge the target customer
Using energy source it is whether reasonable；
The mission dispatching unit, for determining that the using energy source of the target customer is unreasonable in the second judgment unit
Afterwards, customer visit task is issued to business development personnel for the target customer.
7. device according to claim 6, which is characterized in that
First judging unit, for extracting energy keyword from the history in energy data, wherein the energy is crucial
Word includes any one or more in electricity, natural gas, coal gas, thermal energy and cold energy, and judges whether to extract at least two not
The same energy keyword, determines that the target customer is if extracting at least two different energy keywords
Otherwise multipotency source user determines that the target customer is single energy source user.
8. device according to claim 6, which is characterized in that
The acquiring unit, for obtain to include the energy usage information, described with can fluctuation information and described with can the time
The history of at least one in information energy data, wherein the energy usage information includes that the target customer is used
At least one of daily total amount, moon total amount and the year total amount of each energy, it is described with can fluctuation information include institute
The consumption per day peak value and consumption per day valley of each energy used in target customer are stated, it is described to use energy temporal information including described
Each energy used in target customer monthly uses number of days.
9. device according to claim 8, which is characterized in that the second judgment unit include: the first computation subunit,
Second computation subunit and coupling subelement；
First computation subunit, for being directed to each energy used in the target customer, by the using energy source
Corresponding informance included by parameter substitutes into following formula, calculates the corresponding using energy source reference value of the energy；
Wherein, the Q characterizes the corresponding using energy source reference value of the energy；The T1Characterize the daily total amount of the energy；Institute
State T2Characterize the moon total amount of the energy；The T3Characterize the year total amount of the energy；The D characterizes the monthly use of the energy
Number of days；The V1Characterize the consumption per day peak value of the energy；The V2Characterize the consumption per day valley of the energy；
Second computation subunit, for being counted according to described first for each energy used in the target customer
The corresponding using energy source reference value of the calculated each energy of operator unit, calculates separately the corresponding energy of the energy
Using the ratio of the reference value using energy source reference value corresponding with other energy used in the target customer, will calculate
The ratio out is as corresponding with the energy with energy ratio；
The coupling subelement is used for judging that second computation subunit is calculated corresponding to the target customer
Each energy it is each described with can be than whether being respectively positioned on preset reasonable energy section, if so, determining the mesh
The reasonable utilization of energy for marking client, otherwise determines that the using energy source of the target customer is unreasonable.
10. according to the device any in claim 6 to 9, which is characterized in that further comprise: third judging unit；
The third judging unit, for first judging unit determine the target customer be it is single can after source user,
The history energy data according to the information acquired by the acquisition unit judge whether the average annual energy usage of the target customer is big
In preset energy usage threshold value；
The mission dispatching unit is further used for determining that the average annual energy of the target customer is used in the third judging unit
Amount is greater than the energy usage threshold value, and Xiang Suoshu business development personnel transmission is appointed for the multiple-energy-source exploitation of the target customer
Business.
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| CN113657922A (en) * | 2021-07-16 | 2021-11-16 | 深圳价值在线信息科技股份有限公司 | Scheme planning method, planning device, terminal equipment and readable storage medium |
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