CN110365856A - The outgoing call allocation of expenditures system and method for outer paging system - Google Patents
The outgoing call allocation of expenditures system and method for outer paging system Download PDFInfo
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- CN110365856A CN110365856A CN201910700672.6A CN201910700672A CN110365856A CN 110365856 A CN110365856 A CN 110365856A CN 201910700672 A CN201910700672 A CN 201910700672A CN 110365856 A CN110365856 A CN 110365856A
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- outgoing call
- center
- communication cost
- allocation
- expense
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/31—Distributed metering or calculation of charges
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
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- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Meter Arrangements (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The invention discloses a kind of outgoing call allocation of expenditures system and method for outer paging system, wherein sharing system includes outgoing call recording unit, expense acquiring unit, expense allocation unit and charging center corresponding with each outgoing call center；Outgoing call recording unit is for recording outgoing call information corresponding with the outgoing call at each outgoing call center operation；Expense acquiring unit is used for according to outgoing call acquisition of information communication cost corresponding with outgoing call operation；Communication cost is transmitted to charging center for inquiring charging center corresponding with outgoing call center by expense allocation unit；Charging center is for counting communication cost to obtain the expense allocation value at outgoing call center.The present invention accurately obtains the communication cost at each outgoing call center of outer paging system, realizes the accurate management of outgoing call expense.
Description
Technical field
The invention belongs to call center's outgoing call expenses management technical field more particularly to a kind of outgoing call expenses of outer paging system
Share system and method.
Background technique
In outer paging system comprising multiple outgoing call centers, each outgoing call center is usually assigned to corresponding different department
It uses.There is larger difference in quantity, the duration of the outgoing call of different departments, so, the communication cost actually generated can also be deposited
In larger difference.However, still lacking the statistics to the expense at each outgoing call center at present, give outer paging system the practical outgoing call generated
Expense is accurately shared between each department brings inconvenience.
Summary of the invention
The technical problem to be solved by the present invention is in order to overcome each outgoing call center of external paging system in the prior art
Communication cost lacks the defect of statistical mechanism, provides a kind of outgoing call allocation of expenditures system and method for outer paging system.
The present invention is to solve above-mentioned technical problem by following technical proposals:
The present invention provides a kind of outgoing call allocation of expenditures system of outer paging system, and outer paging system includes in several outgoing calls
The heart shares system and includes outgoing call recording unit, expense acquiring unit, expense allocation unit and respectively correspond with each outgoing call center
Charging center；
Outgoing call recording unit is for recording outgoing call information corresponding with the outgoing call at each outgoing call center operation；
Expense acquiring unit is used for according to outgoing call acquisition of information communication cost corresponding with outgoing call operation；
Communication cost is transmitted in charging by expense allocation unit for inquiring charging center corresponding with outgoing call center
The heart；
Charging center is for counting communication cost to obtain the expense allocation value at outgoing call center.
Preferably, outgoing call information includes call duration and type of call；
Then expense acquiring unit is used to obtain communication cost according to call duration and type of call.
Preferably, each outgoing call center corresponds to an identification number；Outgoing call information further includes identification number；
Then expense allocation unit is used to inquire corresponding with outgoing call center charging center according to identification number, and by communication expense
With being transmitted to charging center.
Preferably, expense acquiring unit is for outer each time on the day before acquisition outgoing call center between daily 0 point to 4 points
Exhale the communication cost of operation.
Preferably, sharing system further includes display unit；
Display unit is for showing communication cost and expense allocation value.
The present invention also provides a kind of outgoing call allocation of expenditures method of outer paging system, outer paging system includes in several outgoing calls
The heart, each outgoing call center is corresponding with a charging center respectively, methodology the following steps are included:
Record outgoing call information corresponding with the outgoing call at each outgoing call center operation；
According to outgoing call acquisition of information communication cost corresponding with outgoing call operation；
Charging center corresponding with outgoing call center is inquired, and communication cost is transmitted to charging center；
Charging center counts communication cost to obtain the expense allocation value at outgoing call center.
Preferably, outgoing call information includes call duration and type of call；
Then include: with the step of outgoing call operation corresponding communication cost according to outgoing call acquisition of information
Communication cost is obtained according to call duration and type of call.
Preferably, each outgoing call center corresponds to an identification number；Outgoing call information further includes identification number；
Then the step of inquiry charging center corresponding with outgoing call center includes:
Charging center corresponding with outgoing call center is inquired according to identification number.
Preferably, the step of operating corresponding communication cost with outgoing call according to outgoing call acquisition of information includes:
The communication cost of the operation of outgoing call each time between daily 0 point to 4 points on the day before acquisition outgoing call center.
Preferably, methodology is further comprising the steps of；
Show communication cost and expense allocation value.
The positive effect of the present invention is that: the present invention accurately obtains the communication expense at each outgoing call center of outer paging system
With realizing the accurate management of outgoing call expense.
Detailed description of the invention
Fig. 1 is the structural schematic diagram of the outgoing call allocation of expenditures system of the outer paging system of a preferred embodiment of the invention.
Fig. 2 is the flow chart of the outgoing call allocation of expenditures method of the outer paging system of a preferred embodiment of the invention.
Specific embodiment
The present invention is further illustrated below by the mode of a preferred embodiment, but does not therefore limit the present invention to institute
Among the scope of embodiments stated.
The present embodiment provides a kind of outgoing call allocation of expenditures systems of outer paging system, referring to Fig.1, if outer paging system 2 includes
Dry outgoing call center, such as the first outgoing call center 201, the second outgoing call center 202.The outgoing call allocation of expenditures system of the outer paging system
System 1 includes outgoing call recording unit 101, expense acquiring unit 102, expense allocation unit 103 and right respectively with each outgoing call center
The charging center answered, wherein the first charging center 104 is corresponding with the first outgoing call center 201, the second charging center 105 and
Two outgoing call centers 202 are corresponding.The corresponding relationship at outgoing call center and charging center is stored in the business management system of outer paging system
In.In a kind of optional embodiment, the corresponding relationship between outgoing call center and charging center can be adjusted according to demand.
Outgoing call recording unit 101 is for recording outgoing call information corresponding with the outgoing call at each outgoing call center operation.Expense
Acquiring unit 102 is used for according to outgoing call acquisition of information communication cost corresponding with outgoing call operation.Expense allocation unit 103 is for looking into
Charging center corresponding with outgoing call center is ask, and communication cost is transmitted to charging center.Charging center is for counting communication expense
To obtain the expense allocation value at outgoing call center.
As an alternative embodiment, outgoing call recording unit 101 records after some outgoing call center outgoing call
The secondary outgoing call at the outgoing call center operates corresponding outgoing call information.Wherein, outgoing call information includes call duration and type of call.It exhales
Being type includes " interior lines ", " local telephone network ", " long-distance " etc., with the different Freight Basis of correspondence.Outgoing call recording unit 101 records each
The outgoing call information of the operation of outgoing call each time at a outgoing call center.Outgoing call information further includes called number.
It is outer each time on the day before each outgoing call center of the acquisition of expense acquiring unit 102 daily between 0 point to 4 points
Exhale the communication cost of operation.Specifically, call duration and type of call meter that expense acquiring unit 102 is operated according to the secondary outgoing call
Calculate the communication cost of the secondary outgoing call operation.Obtain communication cost between daily 0 point to 4 points, available the previous day it is complete
Communication cost data, also, the period occur outgoing call operation seldom, the outgoing call allocation of expenditures system of outer paging system
Workload is lower.
In the present embodiment, the corresponding identification number in each outgoing call center；Outgoing call information further includes the identification number.
After the communication cost that expense acquiring unit 102 obtains certain outgoing call operation, expense allocation unit 103 is i.e. outer according to this time
It exhales the identification number in the call information of operation to inquire charging center corresponding with the outgoing call center, and communication cost is transmitted to
The charging center.The operation of expense allocation unit 103 is to be also with the cooperation progress of expense acquiring unit 102, operating time
Daily between 0 point to 4 points, the outgoing call allocation of expenditures system of outer paging system can be reduced in this way in the more situation of outgoing call on daytime
Under workload.
Charging center receives the outgoing call center after every communication cost of the previous day, that is, is counted, to obtain
Expense allocation value of the outgoing call center in the previous day.As an alternative embodiment, in every month first day, charging center
Expense allocation value also according to the call center in upper one month every day obtains the call center, and at upper one month, this was whole
The expense allocation value of the moon.
As an alternative embodiment, it further includes display unit 106 that this, which shares system,.Display unit 106 is with table
Form show the identification number of each call center, when the communication cost of the operation of outgoing call each time, call time, calling
The information such as length, type of call, called number, and show the expense allocation value on the day before the call center and the call center
In the expense allocation value of upper month this whole month, to facilitate user to understand expense allocation situation.
The present embodiment also provides a kind of outgoing call allocation of expenditures method of outer paging system.Outer paging system includes several outgoing calls
Center, each outgoing call center are corresponding with a charging center respectively.Referring to Fig. 2, point of the outgoing call expense of the outer paging system
Booth method the following steps are included:
Step S401, outgoing call information corresponding with the outgoing call at each outgoing call center operation is recorded.
Step S402, according to outgoing call acquisition of information communication cost corresponding with outgoing call operation.
Step S403, inquiry charging center corresponding with outgoing call center, and communication cost is transmitted to charging center.
Step S404, charging center counts communication cost to obtain the expense allocation value at outgoing call center.
Step S405, communication cost and expense allocation value are shown.
As an alternative embodiment, the outgoing call allocation of expenditures method of the outer paging system of the present embodiment uses this reality
The outgoing call allocation of expenditures system for applying the outer paging system of example is realized.When it is implemented, after some outgoing call center outgoing call,
In step S401, the secondary outgoing call that outgoing call recording unit 101 records the outgoing call center operates corresponding outgoing call information.Wherein,
Outgoing call information includes call duration and type of call.Type of call includes " interior lines ", " local telephone network ", " long-distance " etc., with corresponding different
Freight Basis.Outgoing call recording unit 101 records the outgoing call information of the operation of outgoing call each time at each outgoing call center.
In step S402, daily between 0 point to 4 points, it is previous that expense acquiring unit 102 obtains each outgoing call center
The communication cost of it the operation of outgoing call each time.Specifically, the call duration that expense acquiring unit 102 is operated according to the secondary outgoing call
The communication cost of the secondary outgoing call operation is calculated with type of call.Communication cost is obtained between daily 0 point to 4 points, it is available
The data of the complete communication cost of the previous day, also, the outgoing call operation that the period occurs is seldom, the outgoing call expense of outer paging system
The workload for sharing system it is lower.
In the present embodiment, the corresponding identification number in each outgoing call center；Outgoing call information further includes the identification number.
After the communication cost that expense acquiring unit 102 obtains certain outgoing call operation, in step S403, expense allocation unit
Identification number in 103 call informations operated according to the secondary outgoing call inquires charging center corresponding with the outgoing call center, and
Communication cost is transmitted to the charging center.The operation of expense allocation unit 103 is to cooperate to carry out with expense acquiring unit 102
, the operating time is also that between 0 point to 4 points, can reduce the outgoing call allocation of expenditures system of outer paging system in this way daily
Workload in the more situation of outgoing call on daytime.
Charging center receives the outgoing call center after every communication cost of the previous day, i.e., carries out in step s 404
Statistics, to obtain outgoing call center in the expense allocation value of the previous day.As an alternative embodiment, in every month first
It, expense allocation value of the charging center also according to the call center in upper one month every day obtains the call center upper one
The expense allocation value of a month this whole month.
In step S405, display unit 106 shows the identification number of each call center in table form, each
The information such as communication cost, call time, call duration, type of call, the called number of secondary outgoing call operation, and show in the calling
The expense allocation value of expense allocation value and the call center in upper month this whole month on the day before the heart, to facilitate user
Understand expense allocation situation.
Although specific embodiments of the present invention have been described above, it will be appreciated by those of skill in the art that this is only
For example, protection scope of the present invention is to be defined by the appended claims.Those skilled in the art without departing substantially from
Under the premise of the principle and substance of the present invention, many changes and modifications may be made, but these change and
Modification each falls within protection scope of the present invention.
Claims (10)
1. a kind of outgoing call allocation of expenditures system of outer paging system, which is characterized in that the outer paging system includes several outgoing calls
Center, it is described share system include outgoing call recording unit, expense acquiring unit, expense allocation unit and in each outgoing call
The corresponding charging center of the heart；
The outgoing call recording unit is for recording outgoing call information corresponding with the outgoing call at outgoing call center described in each operation；
The expense acquiring unit is used for according to outgoing call acquisition of information communication cost corresponding with outgoing call operation；
The expense allocation unit is for inquiring corresponding with the outgoing call center charging center, and by the communication cost
It is transmitted to the charging center；
The charging center is for counting the communication cost to obtain the expense allocation value at the outgoing call center.
2. the outgoing call allocation of expenditures system of outer paging system as described in claim 1, which is characterized in that the outgoing call packet
Include call duration and type of call；
Then the expense acquiring unit is used to obtain the communication cost according to the call duration and the type of call.
3. the outgoing call allocation of expenditures system of outer paging system as claimed in claim 2, which is characterized in that each described outgoing call
Center corresponds to an identification number；The outgoing call information further includes the identification number；
Then the expense allocation unit is used to be inquired in the charging corresponding with the outgoing call center according to the identification number
The heart, and the communication cost is transmitted to the charging center.
4. the outgoing call allocation of expenditures system of outer paging system as described in claim 1, which is characterized in that the expense obtains single
Communication cost of the member for the outgoing call described each time operation on the day before obtaining the outgoing call center between daily 0 point to 4 points.
5. the outgoing call allocation of expenditures system of outer paging system as described in claim 1, which is characterized in that described to share system also
Including display unit；
The display unit is for showing the communication cost and the expense allocation value.
6. a kind of outgoing call allocation of expenditures method of outer paging system, which is characterized in that the outer paging system includes several outgoing calls
Center, each described outgoing call center is corresponding with a charging center respectively, the methodology the following steps are included:
Record outgoing call information corresponding with the outgoing call at outgoing call center described in each operation；
According to outgoing call acquisition of information communication cost corresponding with outgoing call operation；
The charging center corresponding with the outgoing call center is inquired, and the communication cost is transmitted to the charging center；
The charging center counts the communication cost to obtain the expense allocation value at the outgoing call center.
7. the outgoing call allocation of expenditures method of outer paging system as claimed in claim 6, which is characterized in that the outgoing call packet
Include call duration and type of call；
Then described the step of operating corresponding communication cost with the outgoing call according to the outgoing call acquisition of information, includes:
The communication cost is obtained according to the call duration and the type of call.
8. the outgoing call allocation of expenditures method of outer paging system as claimed in claim 7, which is characterized in that each described outgoing call
Center corresponds to an identification number；The outgoing call information further includes the identification number；
Then the step of inquiry charging center corresponding with the outgoing call center includes:
The charging center corresponding with the outgoing call center is inquired according to the identification number.
9. the outgoing call allocation of expenditures method of outer paging system as claimed in claim 6, which is characterized in that described according to described outer
The step of exhaling acquisition of information and the outgoing call to operate corresponding communication cost include:
The communication cost of the outgoing call described each time operation on the day before the outgoing call center is obtained between daily 0 point to 4 points.
10. the outgoing call allocation of expenditures method of outer paging system as claimed in claim 6, which is characterized in that the methodology
It is further comprising the steps of；
Show the communication cost and the expense allocation value.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201910700672.6A CN110365856A (en) | 2019-07-31 | 2019-07-31 | The outgoing call allocation of expenditures system and method for outer paging system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201910700672.6A CN110365856A (en) | 2019-07-31 | 2019-07-31 | The outgoing call allocation of expenditures system and method for outer paging system |
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| CN110365856A true CN110365856A (en) | 2019-10-22 |
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Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| US20020016842A1 (en) * | 2000-07-21 | 2002-02-07 | Takashi Eki | Method for charging fee for use of network resources and method and system for allotting network resources |
| CN106712974A (en) * | 2016-12-20 | 2017-05-24 | 携程旅游网络技术（上海）有限公司 | Voice communication billing system and method |
| CN107292801A (en) * | 2017-06-20 | 2017-10-24 | 携程旅游信息技术（上海）有限公司 | Call center's communication cost methodology, system and storage medium |
-
2019
- 2019-07-31 CN CN201910700672.6A patent/CN110365856A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20020016842A1 (en) * | 2000-07-21 | 2002-02-07 | Takashi Eki | Method for charging fee for use of network resources and method and system for allotting network resources |
| CN106712974A (en) * | 2016-12-20 | 2017-05-24 | 携程旅游网络技术（上海）有限公司 | Voice communication billing system and method |
| CN107292801A (en) * | 2017-06-20 | 2017-10-24 | 携程旅游信息技术（上海）有限公司 | Call center's communication cost methodology, system and storage medium |
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Application publication date: 20191022 |
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