CN110347525A - A kind of fault handling method and device - Google Patents
A kind of fault handling method and device Download PDFInfo
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- CN110347525A CN110347525A CN201910538854.8A CN201910538854A CN110347525A CN 110347525 A CN110347525 A CN 110347525A CN 201910538854 A CN201910538854 A CN 201910538854A CN 110347525 A CN110347525 A CN 110347525A
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- identification information
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- failure identification
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0793—Remedial or corrective actions
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Abstract
The application provides a kind of fault handling method and device, which comprises after receiving fault warning information, obtains the failure identification information for including in the fault warning information；The corresponding reparation executive mode of the failure identification information is determined according to the corresponding fault restoration strategy of failure identification information, wherein the fault restoration strategy includes troubleshooting mode, and the troubleshooting mode includes being automatically repaired or manually repairing；The corresponding failure of failure identification information is repaired according to the reparation executive mode.The application may be implemented being automatically repaired for failure, to improve O&M efficiency, reduce maintenance cost by the way that corresponding fault restoration strategy is arranged to different faults.
Description
Technical field
The present invention relates to computer field more particularly to fault handling methods and device.
Background technique
With the development of information technology, it is all trades and professions that IT technology, which has become the development support of more and more enterprises,
Increasingly quality services are provided.All trades and professions data center with IT infrastructure apply deepen continuously, range it is continuous
It widens, construction is constantly accelerating with expansion, and industry gradually shows " data centralization, system isomerization, using diversification "
Extensive development trend.Data center based on IT infrastructure is to guarantee that customer service is normally carried out and sustainable development
The key of exhibition.
When mechanical disorder occurs in monitor supervision platform, needs to repair as early as possible, otherwise will will increase the danger of the paralysis of data center.
It is usually to manually perform server command to eliminate failure, so that maintenance operation cost is higher in troubleshooting.
Summary of the invention
The application technology to be solved is to provide a kind of fault handling method and device, can be to different fault settings
Corresponding troubleshooting mode reduces maintenance cost to improve O&M efficiency.
In order to solve the above-mentioned technical problem, this application provides a kind of fault handling methods, comprising:
After receiving fault warning information, the failure identification information for including in the fault warning information is obtained；
Determine that the corresponding reparation of the failure identification information executes according to the corresponding fault restoration strategy of failure identification information
Mode, wherein the fault restoration strategy includes troubleshooting mode, and the troubleshooting mode is including being automatically repaired or manually
It repairs；
The corresponding failure of failure identification information is repaired according to the reparation executive mode.
Optionally,
It is described that the corresponding reparation of the failure identification information is determined according to the corresponding fault restoration strategy of failure identification information
Executive mode includes:
Judge whether the troubleshooting mode includes being automatically repaired；
If the troubleshooting mode includes being automatically repaired, the failure identification information pair is determined according to confirmation message
The reparation executive mode answered is to be automatically repaired or manually repair；
If the troubleshooting mode does not include being automatically repaired, the corresponding reparation side of execution of the failure identification information
Formula is artificial repairs.
Optionally, described that reparation packet is carried out to the corresponding failure of the failure identification information according to the reparation executive mode
It includes:
If the corresponding reparation executive mode of the failure identification information is to be automatically repaired, the failure mark is executed automatically
Know the corresponding reparation script of information.
Optionally, described that the corresponding failure of the failure identification information repair also according to the reparation executive mode
Include:
If the reparation executive mode is artificial reparation, sent by the advice method being arranged in fault restoration strategy
It is artificial to repair notification information, wherein the advice method includes one of following manner or a variety of: ad hoc mode, short message
Mode, lettergram mode.
Optionally, the method also includes:
Create the corresponding fault restoration strategy of failure identification information；
Wherein, the corresponding fault restoration strategy of the creation failure identification information includes:
Determine the corresponding fault type of failure identification information；
The corresponding fault restoration strategy of the failure identification information is determined according to the fault type.
The application also provides a kind of fault treating apparatus, comprising: memory and processor；The memory, for saving
Program for troubleshooting；
The processor executes the program for being used for troubleshooting for reading, performs the following operations:
After receiving fault warning information, the failure identification information for including in the fault warning information is obtained；
Determine that the corresponding reparation of the failure identification information executes according to the corresponding fault restoration strategy of failure identification information
Mode, wherein the fault restoration strategy includes troubleshooting mode, and the troubleshooting mode is including being automatically repaired or manually
It repairs；
The corresponding failure of failure identification information is repaired according to the reparation executive mode.
Optionally, described to determine that the failure identification information is corresponding according to the corresponding fault restoration strategy of failure identification information
Reparation executive mode include:
Judge whether the troubleshooting mode includes being automatically repaired；
If the troubleshooting mode includes being automatically repaired, the failure identification information pair is determined according to confirmation message
The reparation executive mode answered is to be automatically repaired or manually repair；
If the troubleshooting mode does not include being automatically repaired, the corresponding reparation side of execution of the failure identification information
Formula is artificial repairs.
Optionally, described that reparation packet is carried out to the corresponding failure of failure identification information according to the reparation executive mode
It includes:
If the corresponding reparation executive mode of the failure identification information is to be automatically repaired, the failure mark is executed automatically
Know the corresponding reparation script of information.
Optionally, described that the corresponding failure of failure identification information repair also according to the reparation executive mode
Include:
If the reparation executive mode is artificial reparation, sent by the advice method being arranged in fault restoration strategy
It is artificial to repair notification information, wherein the advice method includes one of following manner or a variety of: ad hoc mode, short message
Mode, lettergram mode.
Optionally, the processor executes the program for being used for troubleshooting for reading, also performs the following operations:
Create the corresponding fault restoration strategy of failure identification information；
Wherein, the corresponding fault restoration strategy of the creation failure identification information includes:
Determine the corresponding fault type of failure identification information；
The corresponding fault restoration strategy of the failure identification information is determined according to the fault type.
Compared with prior art, the present invention includes: to obtain the fault warning information after receiving fault warning information
In include failure identification information；The failure identification information pair is determined according to the corresponding fault restoration strategy of failure identification information
The reparation executive mode answered, wherein the fault restoration strategy includes troubleshooting mode, and the troubleshooting mode includes certainly
It is dynamic to repair and/or manually repair；The corresponding failure of failure identification information is repaired according to the reparation executive mode.
By the way that corresponding fault restoration strategy is arranged to different faults being automatically repaired for failure may be implemented, to improve fortune in the application
Efficiency is tieed up, maintenance cost is reduced.
Detailed description of the invention
Attached drawing is used to provide the understanding to technical scheme, and constitutes part of specification, with the application's
Embodiment is used to explain the technical solution of the application together, does not constitute the limitation to technical scheme.
Fig. 1 is the flow diagram of the fault handling method of the embodiment of the present invention one；
Fig. 2 is another flow diagram of the fault handling method of the embodiment of the present invention one；
Fig. 3 is the structural schematic diagram of the fault treating apparatus of the embodiment of the present invention one.
Specific embodiment
This application describes multiple embodiments, but the description is exemplary, rather than restrictive, and for this
It is readily apparent that can have more in the range of embodiments described herein includes for the those of ordinary skill in field
More embodiments and implementation.Although many possible feature combinations are shown in the attached drawings, and in a specific embodiment
It is discussed, but many other combinations of disclosed feature are also possible.Unless the feelings specially limited
Other than condition, any feature or element of any embodiment can be with any other features or element knot in any other embodiment
It closes and uses, or any other feature or the element in any other embodiment can be substituted.
The application includes and contemplates the combination with feature known to persons of ordinary skill in the art and element.The application is
It can also combine with any general characteristics or element through disclosed embodiment, feature and element, be defined by the claims with being formed
Unique scheme of the invention.Any feature or element of any embodiment can also be with features or member from other scheme of the invention
Part combination, to form the unique scheme of the invention that another is defined by the claims.It will thus be appreciated that showing in this application
Out and/or any feature of discussion can be realized individually or in any suitable combination.Therefore, in addition to according to appended right
It is required that and its other than the limitation done of equivalent replacement, embodiment is not limited.Furthermore, it is possible in the guarantor of appended claims
It carry out various modifications and changes in shield range.
In addition, method and/or process may be rendered as spy by specification when describing representative embodiment
Fixed step sequence.However, in the degree of this method or process independent of the particular order of step described herein, this method
Or process should not necessarily be limited by the step of particular order.As one of ordinary skill in the art will appreciate, other steps is suitable
Sequence is also possible.Therefore, the particular order of step described in specification is not necessarily to be construed as limitations on claims.This
Outside, the claim for this method and/or process should not necessarily be limited by the step of executing them in the order written, art technology
Personnel are it can be readily appreciated that these can sequentially change, and still remain in the spirit and scope of the embodiment of the present application.
Embodiment one
As shown in Figure 1, the present embodiment one provides a kind of fault handling method, comprising:
Step S101, after receiving fault warning information, the failure identification for including in the fault warning information is obtained
Information；
In the present embodiment, failure identification information can be failure title or failure ID (Identity, Identity Code),
Being also possible to other can be with the information of unique identification failure.
Step S102, determine that the failure identification information is corresponding according to the corresponding fault restoration strategy of failure identification information
Repair executive mode, wherein the fault restoration strategy includes troubleshooting mode, and the troubleshooting mode includes repairing automatically
Multiple or artificial reparation；
Step S103, the corresponding failure of failure identification information is repaired according to the reparation executive mode.
In the application, different failure identification information is provided with corresponding fault restoration strategy, can be directed to different events
Barrier selection is corresponding to repair executive mode, realizes being automatically repaired for failure, to improve O&M efficiency, reduces maintenance cost.
Optionally,
It is described that the corresponding reparation of the failure identification information is determined according to the corresponding fault restoration strategy of failure identification information
Executive mode may include:
Judge whether the troubleshooting mode includes being automatically repaired；
If the troubleshooting mode includes being automatically repaired, the failure identification information pair is determined according to confirmation message
The reparation executive mode answered is to be automatically repaired or manually repair；
If the troubleshooting mode does not include being automatically repaired, the corresponding reparation side of execution of the failure identification information
Formula is artificial repairs.
Optionally, described repaired according to the reparation executive mode to the corresponding failure of the failure identification information can
To include:
If the corresponding reparation executive mode of the failure identification information is to be automatically repaired, the failure mark is executed automatically
Know the corresponding reparation script of information.
Optionally, described that the corresponding failure of the failure identification information repair also according to the reparation executive mode
May include:
If the reparation executive mode is artificial reparation, sent by the advice method being arranged in fault restoration strategy
It is artificial to repair notification information, wherein the advice method includes one of following manner or a variety of: ad hoc mode, short message
Mode, lettergram mode.
Optionally, as shown in Fig. 2, the method can also include:
Step S100, the corresponding fault restoration strategy of creation failure identification information；
Wherein, the corresponding fault restoration strategy of the creation failure identification information includes:
Determine the corresponding fault type of failure identification information；
The corresponding fault restoration strategy of the failure identification information is determined according to the fault type.
As shown in figure 3, the present embodiment also provides a kind of fault treating apparatus, comprising: memory and processor；
The memory 10, for saving the program for being used for troubleshooting；
The processor 11 executes the program for being used for troubleshooting for reading, performs the following operations:
After receiving fault warning information, the failure identification information for including in the fault warning information is obtained；
Determine that the corresponding reparation of the failure identification information executes according to the corresponding fault restoration strategy of failure identification information
Mode, wherein the fault restoration strategy includes troubleshooting mode, and the troubleshooting mode is including being automatically repaired or manually
It repairs；
The corresponding failure of failure identification information is repaired according to the reparation executive mode.
Optionally,
It is described that the corresponding reparation of the failure identification information is determined according to the corresponding fault restoration strategy of failure identification information
Executive mode may include:
Judge whether the troubleshooting mode includes being automatically repaired；
If the troubleshooting mode includes being automatically repaired, the failure identification information pair is determined according to confirmation message
The reparation executive mode answered is to be automatically repaired or manually repair；
If the troubleshooting mode does not include being automatically repaired, the corresponding reparation side of execution of the failure identification information
Formula is artificial repairs.
Optionally, described repaired according to the reparation executive mode to the corresponding failure of failure identification information can
To include:
If the corresponding reparation executive mode of the failure identification information is to be automatically repaired, the failure mark is executed automatically
Know the corresponding reparation script of information.
Optionally, described that the corresponding failure of failure identification information repair also according to the reparation executive mode
May include:
If the reparation executive mode is artificial reparation, sent by the advice method being arranged in fault restoration strategy
It is artificial to repair notification information, wherein the advice method includes one of following manner or a variety of: ad hoc mode, short message
Mode, lettergram mode.
Optionally, the processor executes the program for being used for troubleshooting for reading, also performs the following operations:
Create the corresponding fault restoration strategy of failure identification information；
Wherein, the corresponding fault restoration strategy of the creation failure identification information may include:
Determine the corresponding fault type of failure identification information；
The corresponding fault restoration strategy of the failure identification information is determined according to the fault type.
Being automatically repaired for failure may be implemented by the way that corresponding fault restoration strategy is arranged to different faults in the application, from
And O&M efficiency is improved, reduce maintenance cost.
Example one
Further the fault handling method of the application is illustrated below with reference to specific example.This exemplary troubleshooting
Method includes:
Step 1: creation fault restoration strategy；
In this example, corresponding fault restoration strategy, failure can be set for one or more failure identification information
Correcting strategy may include the following contents: failure identification information, troubleshooting mode, repair executive mode, repair script, notice
Mode.In this example, the corresponding fault type of failure identification information can be first determined, according to fault type determination
The corresponding fault restoration strategy of failure identification information.For example, fault type can classify according to software and hardware, including hardware event
Barrier and software fault etc., hardware fault can set corresponding troubleshooting mode and repair to be artificial, and software fault can be set
Corresponding troubleshooting mode is to be automatically repaired and/or manually repair.
Wherein, troubleshooting mode is used to describe the processing mode of failure identification information permission, and troubleshooting mode can
To include being automatically repaired and/or manually repairing.Executive mode is repaired to be used to describe the mode based on specifying in troubleshooting mode
Determine the executive mode of fault restoration.For example, the corresponding troubleshooting mode of failure 1 is to be automatically repaired, the corresponding reparation of failure 1
Executive mode can be to be automatically repaired, and be also possible to manually repair.
Script is repaired for carrying out repair process to corresponding failure when being automatically repaired.
Advice method sends troubleshooting notification information using which kind of mode for describing system, and advice method may include
One of following manner is a variety of: ad hoc mode, short message mode, lettergram mode.
It should be noted that the reparation script of the application can be set in fault restoration strategy, it can also be in others
It is set in strategy or management information.
Step 2: monitor supervision platform captures fault warning information；
One or more failure identification information can be contained in fault warning information, this example can be according to fault warning
Failure identification information and the corresponding fault restoration strategy of each failure identification information in information generate troubleshooting list,
Troubleshooting list may include failure identification information and the corresponding troubleshooting side of failure identification information of failure to be processed
Formula.
Executive mode is repaired Step 3: determining；
In this example, fault restoration strategy can be matched and determine reparation executive mode, if the failure in fault restoration strategy
Processing mode includes being automatically repaired, then may provide the user with confirmation interface, if user's selection is automatically repaired, it is determined that reparation is held
Line mode is to be automatically repaired, and is repaired if user's selection is artificial, it is determined that repairing executive mode is artificial repair；It can also be in failure
Processing mode includes defaulting when being automatically repaired and determining that repairing executive mode is to be automatically repaired；.It is automatic for allowing in this example
The failure of reparation, it can also be repaired using artificial using being automatically repaired.
If the troubleshooting mode in fault restoration strategy does not include being automatically repaired, it is determined that it is artificial for repairing executive mode
It repairs.
Step 4: carrying out fault restoration according to executive mode is repaired；
If repairing executive mode is to be automatically repaired, enters and be automatically repaired process, can be performed automatically reparation script, it can be with
According to failure OID (Object Identifier, object identifier), executes and restore failure order, after fault clearance, monitoring
Platform records result；
If repairing executive mode is artificial reparation, transmission is artificial to repair notification information, then executes manually reparation process,
After fault clearance, result is recorded in monitor supervision platform.
Being automatically repaired for failure may be implemented by the way that corresponding fault restoration strategy is arranged to different faults in the application, from
And O&M efficiency is improved, reduce maintenance cost.
It will appreciated by the skilled person that whole or certain steps, system, dress in method disclosed hereinabove
Functional module/unit in setting may be implemented as software, firmware, hardware and its combination appropriate.In hardware embodiment,
Division between the functional module/unit referred in the above description not necessarily corresponds to the division of physical assemblies；For example, one
Physical assemblies can have multiple functions or a function or step and can be executed by several physical assemblies cooperations.Certain groups
Part or all components may be implemented as by processor, such as the software that digital signal processor or microprocessor execute, or by
It is embodied as hardware, or is implemented as integrated circuit, such as specific integrated circuit.Such software can be distributed in computer-readable
On medium, computer-readable medium may include computer storage medium (or non-transitory medium) and communication media (or temporarily
Property medium).As known to a person of ordinary skill in the art, term computer storage medium is included in for storing information (such as
Computer readable instructions, data structure, program module or other data) any method or technique in the volatibility implemented and non-
Volatibility, removable and nonremovable medium.Computer storage medium include but is not limited to RAM, ROM, EEPROM, flash memory or its
His memory technology, CD-ROM, digital versatile disc (DVD) or other optical disc storages, magnetic holder, tape, disk storage or other
Magnetic memory apparatus or any other medium that can be used for storing desired information and can be accessed by a computer.This
Outside, known to a person of ordinary skill in the art to be, communication media generally comprises computer readable instructions, data structure, program mould
Other data in the modulated data signal of block or such as carrier wave or other transmission mechanisms etc, and passed including any information
Send medium.
Claims (10)
1. a kind of fault handling method characterized by comprising
After receiving fault warning information, the failure identification information for including in the fault warning information is obtained；
The corresponding reparation executive mode of the failure identification information is determined according to the corresponding fault restoration strategy of failure identification information,
Wherein, the fault restoration strategy includes troubleshooting mode, and the troubleshooting mode includes being automatically repaired or manually repairing；
The corresponding failure of failure identification information is repaired according to the reparation executive mode.
2. fault handling method according to claim 1, it is characterised in that:
It is described to determine that the corresponding reparation of the failure identification information executes according to the corresponding fault restoration strategy of failure identification information
Mode includes:
Judge whether the troubleshooting mode includes being automatically repaired；
If the troubleshooting mode includes being automatically repaired, determine that the failure identification information is corresponding according to confirmation message
Repairing executive mode is to be automatically repaired or manually repair；
If the troubleshooting mode does not include being automatically repaired, the corresponding reparation executive mode of the failure identification information is
It is artificial to repair.
3. fault handling method according to claim 2, which is characterized in that it is described according to the reparation executive mode to institute
It states the corresponding failure of failure identification information and repair and include:
If the corresponding reparation executive mode of the failure identification information is to be automatically repaired, the failure identification letter is executed automatically
Cease corresponding reparation script.
4. fault handling method according to claim 3, which is characterized in that it is described according to the reparation executive mode to institute
The corresponding failure of failure identification information is stated to be repaired further include:
If the reparation executive mode is artificial reparation, sent by the advice method being arranged in fault restoration strategy artificial
Repair notification information, wherein the advice method includes one of following manner or a variety of: ad hoc mode, short message mode,
Lettergram mode.
5. fault handling method according to any one of claims 1 to 4, which is characterized in that the method also includes:
Create the corresponding fault restoration strategy of failure identification information；
Wherein, the corresponding fault restoration strategy of the creation failure identification information includes:
Determine the corresponding fault type of failure identification information；
The corresponding fault restoration strategy of the failure identification information is determined according to the fault type.
6. a kind of fault treating apparatus, comprising: memory and processor；It is characterized by:
The memory, for saving the program for being used for troubleshooting；
The processor executes the program for being used for troubleshooting for reading, performs the following operations:
After receiving fault warning information, the failure identification information for including in the fault warning information is obtained；
The corresponding reparation executive mode of the failure identification information is determined according to the corresponding fault restoration strategy of failure identification information,
Wherein, the fault restoration strategy includes troubleshooting mode, and the troubleshooting mode includes being automatically repaired or manually repairing；
The corresponding failure of failure identification information is repaired according to the reparation executive mode.
7. fault treating apparatus as claimed in claim 6, it is characterised in that:
It is described to determine that the corresponding reparation of the failure identification information executes according to the corresponding fault restoration strategy of failure identification information
Mode includes:
Judge whether the troubleshooting mode includes being automatically repaired；
If the troubleshooting mode includes being automatically repaired, determine that the failure identification information is corresponding according to confirmation message
Repairing executive mode is to be automatically repaired or manually repair；
If the troubleshooting mode does not include being automatically repaired, the corresponding reparation executive mode of the failure identification information is
It is artificial to repair.
8. fault treating apparatus as claimed in claim 7, which is characterized in that it is described according to the reparation executive mode to described
The corresponding failure of failure identification information repair
If the corresponding reparation executive mode of the failure identification information is to be automatically repaired, the failure identification letter is executed automatically
Cease corresponding reparation script.
9. fault treating apparatus as claimed in claim 8, which is characterized in that it is described according to the reparation executive mode to described
The corresponding failure of failure identification information is repaired further include:
If the reparation executive mode is artificial reparation, sent by the advice method being arranged in fault restoration strategy artificial
Repair notification information, wherein the advice method includes one of following manner or a variety of: ad hoc mode, short message mode,
Lettergram mode.
10. the fault treating apparatus as described in claim 6 to 9 is any, which is characterized in that the processor is held for reading
The row program for being used for troubleshooting, also performs the following operations:
Create the corresponding fault restoration strategy of failure identification information；
Wherein, the corresponding fault restoration strategy of the creation failure identification information includes:
Determine the corresponding fault type of failure identification information；
The corresponding fault restoration strategy of the failure identification information is determined according to the fault type.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910538854.8A CN110347525A (en) | 2019-06-20 | 2019-06-20 | A kind of fault handling method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910538854.8A CN110347525A (en) | 2019-06-20 | 2019-06-20 | A kind of fault handling method and device |
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| Publication Number | Publication Date |
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| CN110347525A true CN110347525A (en) | 2019-10-18 |
Family
ID=68182594
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| CN201910538854.8A Withdrawn CN110347525A (en) | 2019-06-20 | 2019-06-20 | A kind of fault handling method and device |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112509275A (en) * | 2020-11-21 | 2021-03-16 | 首钢京唐钢铁联合有限责任公司 | Power equipment control system and method based on block chain |
| WO2022127504A1 (en) * | 2020-12-14 | 2022-06-23 | 武汉绿色网络信息服务有限责任公司 | Network element management method and apparatus, and storage medium |
-
2019
- 2019-06-20 CN CN201910538854.8A patent/CN110347525A/en not_active Withdrawn
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112509275A (en) * | 2020-11-21 | 2021-03-16 | 首钢京唐钢铁联合有限责任公司 | Power equipment control system and method based on block chain |
| WO2022127504A1 (en) * | 2020-12-14 | 2022-06-23 | 武汉绿色网络信息服务有限责任公司 | Network element management method and apparatus, and storage medium |
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Application publication date: 20191018 |