CN110335082A - Monitoring method, device, system and the computer storage medium of customer's vehicle - Google Patents

Monitoring method, device, system and the computer storage medium of customer's vehicle Download PDF

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Publication number
CN110335082A
CN110335082A CN201910601251.8A CN201910601251A CN110335082A CN 110335082 A CN110335082 A CN 110335082A CN 201910601251 A CN201910601251 A CN 201910601251A CN 110335082 A CN110335082 A CN 110335082A
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vehicle
customer
information
monitoring
frequency
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金克龙
刘孟青
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SHENZHEN AUTONET Co Ltd
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SHENZHEN AUTONET Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data

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Abstract

The invention discloses a kind of monitoring method of customer's vehicle, the monitoring method of the customer's vehicle is the following steps are included: obtain the vehicle location of customer's vehicle;When the vehicle location meets default resident condition, the customer's vehicle is updated in the resident frequency of predeterminated position;When the updated resident frequency is greater than default frequency, prompt information is exported.The invention also discloses a kind of monitoring device of customer's vehicle, system and computer storage mediums, customer's vehicle is obtained in the resident frequency of predeterminated position by vehicle location, to judge user with the presence or absence of potential loss risk according to resident frequency, it avoids and is investigated under call-on back by phone, line, it realizes and improves efficiency, reduce the purpose of cost of labor.

Description

Monitoring method, device, system and the computer storage medium of customer's vehicle
Technical field
The present invention relates to the monitoring method of technical field of vehicle management more particularly to customer's vehicle, device, system and calculating Machine storage medium.
Background technique
In sale of automobile service industry, since rival is numerous, often will appear customer churn to rival door Shop causes the sales volume of associated vehicle service provider to reduce.
Currently, in order to prevent the loss of client, it usually needs constantly carry out call-on back by phone to a large amount of clients, line is lowered It looks into, thus a possibility that knowing the satisfaction and loss of client, in order to be adjusted to the subsequent marketing strategy of the client Optimization, but the mode efficiency investigated under call-on back by phone, line is too low, cost of labor is too high.
Above content is only used to facilitate the understanding of the technical scheme, and is not represented and is recognized that above content is existing skill Art.
Summary of the invention
The main purpose of the present invention is to provide the storages of a kind of monitoring method of customer's vehicle, device, system and computer Medium, it is intended to which customer's vehicle is obtained in the resident frequency of predeterminated position, thus according to resident frequency by the variation of vehicle location Judge that user with the presence or absence of potential loss risk, avoids and investigates under call-on back by phone, line, realize and improve efficiency, reduces cost of labor Purpose.
To achieve the above object, the present invention provides a kind of monitoring method of customer's vehicle, the monitoring side of the customer's vehicle Method the following steps are included:
Obtain the vehicle location of customer's vehicle;
When the vehicle location meets default resident condition, the customer's vehicle is updated in the resident frequency of predeterminated position Degree;
When the updated resident frequency is greater than default frequency, prompt information is exported.
Optionally, the default resident condition includes:
The vehicle location is less than pre-determined distance, and the vehicle location the distance between at a distance from the predeterminated position The duration not changed is greater than preset duration;
Alternatively, the vehicle location is less than pre-determined distance, and the visitor the distance between at a distance from the predeterminated position The duration that the movement speed of family vehicle is zero is greater than the preset duration.
Optionally, described when the updated resident frequency is greater than default frequency, the step of exporting prompt information it Before, further includes:
Obtain the customer grade of the customer's vehicle;
The default frequency is determined according to customer grade.
Optionally, described when the updated resident frequency is greater than default frequency, output prompt information includes:
When the updated resident frequency is greater than default frequency, current temporal information and client's vehicle are obtained Associated customer information and the corresponding Business Information of the predeterminated position;
The prompt information is generated according to the temporal information, the customer information and the Business Information, and is exported The prompt information.
Optionally, the step of periodically executing the vehicle location for obtaining customer's vehicle.
Optionally, described when the vehicle location meets default resident condition, the customer's vehicle is updated in default position Before the step of resident frequency set, further includes:
Obtain the type of the customer's vehicle;
Obtain the location information of the corresponding businessman of type of the customer's vehicle;
The predeterminated position is determined according to the location information of the businessman.
Optionally, after the step of exporting prompt information, further includes:
Obtain the corresponding prompt information record of the customer's vehicle;
Businessman's preference information of the customer's vehicle is generated according to prompt information record;
Export businessman's preference information.
In addition, to achieve the above object, the present invention also provides a kind of monitoring device of customer's vehicle, the customer's vehicle Monitoring device includes: memory, processor and is stored in the client's vehicle that can be run on the memory and on the processor Monitoring programme, when the monitoring programme of the customer's vehicle is executed by the processor realize as described above any one of described in Customer's vehicle monitoring method the step of.
In addition, to achieve the above object, it is described computer-readable the present invention also provides a kind of computer readable storage medium It is stored with the monitoring programme of customer's vehicle on storage medium, is realized such as when the monitoring programme of the customer's vehicle is executed by processor The step of monitoring method of customer's vehicle described in any one of described in upper.
In addition, to achieve the above object, the present invention also provides a kind of monitoring system of customer's vehicle, the customer's vehicle Monitoring includes the monitoring programme of customer's vehicle, for execute any one of as described above described in customer's vehicle monitoring method Step.
Monitoring method, device, system and the computer storage medium for the customer's vehicle that the embodiment of the present invention proposes obtain visitor The vehicle location of family vehicle;When the vehicle location meets default resident condition, the customer's vehicle is updated in predeterminated position Resident frequency;When the updated resident frequency is greater than default frequency, prompt information is exported.The present invention passes through vehicle position It sets and obtains customer's vehicle in the resident frequency of predeterminated position, thus judge that user whether there is potential loss risk according to resident frequency, It avoids and is investigated under call-on back by phone, line, realize and improve efficiency, reduce the purpose of cost of labor.
Detailed description of the invention
Fig. 1 is the terminal structure schematic diagram for the hardware running environment that the embodiment of the present invention is related to;
Fig. 2 is the flow diagram of an embodiment of the monitoring method of customer's vehicle of the present invention;
Fig. 3 is the flow diagram of another embodiment of monitoring method of customer's vehicle of the present invention;
Fig. 4 is the refinement flow diagram of step S30 in Fig. 2.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The primary solutions of the embodiment of the present invention are:
Obtain the vehicle location of customer's vehicle;
When the vehicle location meets default resident condition, the customer's vehicle is updated in the resident frequency of predeterminated position Degree;
When the updated resident frequency is greater than default frequency, prompt information is exported.
Due in the prior art, in order to prevent the loss of client, it usually needs constantly carry out phone to a large amount of clients and return It visits, investigated under line, thus a possibility that knowing the satisfaction and loss of client, in order to the subsequent marketing strategy of the client It is adjusted optimization, but the mode efficiency investigated under call-on back by phone, line is too low, cost of labor is too high.
The present invention provides a solution, by vehicle location obtain customer's vehicle predeterminated position resident frequency, To judge that user with the presence or absence of potential loss risk, avoids and investigates under call-on back by phone, line according to resident frequency, raising effect is realized Rate reduces the purpose of cost of labor.
As shown in Figure 1, Fig. 1 is the terminal structure schematic diagram for the hardware running environment that the embodiment of the present invention is related to.
The terminal of that embodiment of the invention is the terminal devices such as PC.
As shown in Figure 1, the terminal may include: processor 1001, such as CPU, network interface 1004, user interface 1003, memory 1005, communication bus 1002.Wherein, communication bus 1002 is for realizing the connection communication between these components. User interface 1003 may include display screen (Display), input unit such as keyboard (Keyboard), optional user interface 1003 can also include standard wireline interface and wireless interface.Network interface 1004 optionally may include that the wired of standard connects Mouth, wireless interface (such as WI-FI interface).Memory 1005 can be high speed RAM memory, be also possible to stable memory (non-volatile memory), such as magnetic disk storage.Memory 1005 optionally can also be independently of aforementioned processor 1001 storage device.
It will be understood by those skilled in the art that the restriction of the not structure paired terminal of terminal structure shown in Fig. 1, can wrap It includes than illustrating more or fewer components, perhaps combines certain components or different component layouts.
As shown in Figure 1, as may include that operating system, network are logical in a kind of memory 1005 of computer storage medium Believe the monitoring programme of module, Subscriber Interface Module SIM and customer's vehicle.
In terminal shown in Fig. 1, network interface 1004 is mainly used for connecting background server, carries out with background server Data communication;User interface 1003 is mainly used for connecting client (user terminal), carries out data communication with client;And processor 1001 can be used for calling the monitoring programme of the customer's vehicle stored in memory 1005, and execute following operation:
Obtain the vehicle location of customer's vehicle;
When the vehicle location meets default resident condition, the customer's vehicle is updated in the resident frequency of predeterminated position Degree;
When the updated resident frequency is greater than default frequency, prompt information is exported.
Further, processor 1001 can call the monitoring programme of the customer's vehicle stored in memory 1005, also hold The following operation of row:
The vehicle location is less than pre-determined distance, and the vehicle location the distance between at a distance from the predeterminated position The duration not changed is greater than preset duration;
Alternatively, the vehicle location is less than pre-determined distance, and the visitor the distance between at a distance from the predeterminated position The duration that the movement speed of family vehicle is zero is greater than the preset duration.
Further, processor 1001 can call the monitoring programme of the customer's vehicle stored in memory 1005, also hold The following operation of row:
Obtain the customer grade of the customer's vehicle;
The default frequency is determined according to customer grade.
Further, processor 1001 can call the monitoring programme of the customer's vehicle stored in memory 1005, also hold The following operation of row:
When the updated resident frequency is greater than default frequency, current temporal information and client's vehicle are obtained Associated customer information and the corresponding Business Information of the predeterminated position;
The prompt information is generated according to the temporal information, the customer information and the Business Information, and is exported The prompt information.
Further, processor 1001 can call the monitoring programme of the customer's vehicle stored in memory 1005, also hold The following operation of row:
Timing executes the step of vehicle location for obtaining customer's vehicle.
Further, processor 1001 can call the monitoring programme of the customer's vehicle stored in memory 1005, also hold The following operation of row:
Obtain the type of the customer's vehicle;
Obtain the location information of the corresponding businessman of type of the customer's vehicle;
The predeterminated position is determined according to the location information of the businessman.
Further, processor 1001 can call the monitoring programme of the customer's vehicle stored in memory 1005, also hold The following operation of row:
Obtain the corresponding prompt information record of the customer's vehicle;
Businessman's preference information of the customer's vehicle is generated according to prompt information record;
Export businessman's preference information.
Referring to Fig. 2, in one embodiment, the monitoring method of the customer's vehicle the following steps are included:
Step S10 obtains the vehicle location of customer's vehicle;
In the present embodiment, it is generally provided with locating module and running data recording module in customer's vehicle, uses In the travel situations of detection vehicle, in this way, when there is emergency in customer's vehicle, can by analyze the travel situations of vehicle come Take corresponding counter-measure.Wherein, the location data of vehicle may include the longitude and latitude of vehicle, i.e. the vehicle position of customer's vehicle It sets, and the vehicle location of customer's vehicle is stored, to record the change in location of vehicle.Running data may include the shifting of vehicle Dynamic speed, and the movement speed of vehicle is stored, to record the velocity variations of vehicle.In vehicle service quotient or traffic administration Personnel, can be by way of wireless transmission from the locating module and row in customer's vehicle it should be understood that when the travel situations of vehicle It sails data recordin module and obtains current location data, current running data and stored historical data, wherein data Transmission can be in real time or timing.After getting the vehicle location of customer's vehicle, client can be judged according to vehicle location Whether vehicle meets default resident condition.If the vehicle location of customer's vehicle is less than pre- the distance between at a distance from predeterminated position If distance, and the duration that vehicle location does not change is greater than preset duration, that is, it is default to can determine that customer's vehicle meets Resident condition, such as the longitude and latitude of customer's vehicle do not change or the variation of longitude and latitude is very small in 30 minutes, and vehicle Position is 150 meters the distance between at a distance from predeterminated position, is less than 200 meters of pre-determined distance, then can determine that the customer's vehicle Meet default resident condition.When positioning to customer's vehicle, usually all there is certain error in the detection of longitude and latitude, because This can also be zero to hold by the way that vehicle location to be combined to the movement speed of customer's vehicle the distance between at a distance from predeterminated position Continuous duration judges whether customer's vehicle meets default resident condition.With sentencing for the duration that does not change for vehicle location Break similar, if the duration that the movement speed of customer's vehicle is zero is greater than preset duration, and vehicle location and predeterminated position When the distance between distance is less than pre-determined distance, then it can determine that the customer's vehicle meets default resident condition.Determining client After vehicle meets default resident condition, i.e., resident frequency of the renewable customer's vehicle in predeterminated position.The acquisition customer's vehicle Vehicle location the step of can timing or real-time perfoming.
Step S20 updates the customer's vehicle in predeterminated position when the vehicle location meets default resident condition Resident frequency;
Step S30 exports prompt information when the updated resident frequency is greater than default frequency.
In the present embodiment, since the businessman of 0vehicle marketing service industry is numerous, for vehicle service quotient, competition Opponent and its shops are also very much.When detecting client with the presence or absence of potential loss risk, predeterminated position can be rival's Shops position, therefore predeterminated position can exist simultaneously multiple, and each predeterminated position can correspond to a customer's vehicle One resident frequency.In order to which the acquisition of predeterminated position is more convenient, the shops position of rival can be obtained by map datum. The type for obtaining customer's vehicle first, then obtains the location information of businessman corresponding with the type of customer's vehicle, according to the map on The location information of businessman determines the center of businessman, i.e. predeterminated position.Predeterminated position can be businessman's map outline center, Any one in center of gravity, unfaithful intention, orthocenter, heart and escenter, to ensure that predeterminated position can represent the accurate location of businessman.? After predeterminated position has been determined, is determined according to the occupied area of businessman using predeterminated position as the radius information in the center of circle, believed according to radius It ceases and determines pre-determined distance, wherein when the occupied area of businessman is bigger, radius is bigger, and pre-determined distance is bigger.Default resident condition packet It is big to include the duration that the duration that vehicle location does not change is greater than preset duration, the movement speed of customer's vehicle is zero It is less than pre-determined distance the distance between at a distance from predeterminated position in any of described preset duration and vehicle location. Vehicle location the distance between at a distance from predeterminated position can according to the longitude and latitude difference between vehicle location and predeterminated position, and The actual range of vehicle location and predeterminated position is calculated by the difference and corresponding ratio of longitude and latitude.It certainly can also will be pre- If distance is converted into longitude and latitude numerical value, and judges whether the longitude and latitude difference of vehicle location and predeterminated position is less than pre-determined distance pair The longitude and latitude numerical value answered.When customer's vehicle meets default resident condition, customer's vehicle is updated in the resident frequency of predeterminated position. If the resident frequency before updating is updated resident frequency 2 times 1 times a week, if the resident frequency before updating is weekly 2 It is secondary, then updated resident frequency 3 times.When resident frequency in the updated is greater than default frequency, indicates that the client exists and be lost To the risk of the shops of corresponding rival.In client there are when potential loss risk, then exportable prompt information, to prompt vehicle Service provider, wherein prompt information may include current temporal information, with the associated customer information of the customer's vehicle, described pre- If the corresponding Business Information in position and other much informations.Customer information may include the name of client, purchase vehicle time and right It is recorded in the vehicle service of the client.Vehicle service quotient can adjust the marketing plan for the client when receiving prompt information Slightly, investigation etc. under call-on back by phone, line or is carried out, individually to the user to promote the satisfaction of user.Updating customer's vehicle In the resident frequency of predeterminated position, resident frequency is storable in one end of customer's vehicle or one end of vehicle service quotient, so as to Real time inspection is carried out to the resident situation of arbitrary customer's vehicle.Default frequency can be by vehicle service quotient according to the visitor of customer's vehicle Family grade is configured, and when customer grade is higher, default frequency is lower, to realize the monitoring tightened up to customer's vehicle, in advance If the historical record that frequency can also stay in rival shops according to user is correspondingly arranged.Resident frequency and default frequency can be with One week or January are calculating cycle to count.
Disclosed in the present embodiment in technical solution, the vehicle location of customer's vehicle is obtained, is met in the vehicle location When default resident condition, the customer's vehicle is updated in the resident frequency of predeterminated position, it is big in the updated resident frequency When default frequency, prompt information is exported, customer's vehicle is obtained in the resident frequency of predeterminated position, thus root by vehicle location Judge that user with the presence or absence of potential loss risk, avoids and investigates under call-on back by phone, line, realize and improve efficiency according to resident frequency, drops The purpose of low cost of labor.
In another embodiment, it as shown in figure 3, on the basis of above-mentioned embodiment shown in Fig. 2, before step S30, also wraps It includes:
Step S01 obtains the customer grade of the customer's vehicle;
It in the present embodiment, can be to visitor in order to formulate different degrees of customer churn monitoring scheme for different clients Corresponding customer grade is arranged in family vehicle.In general, more important client, the corresponding customer grade of customer's vehicle are higher. Customer grade can be divided according to forms such as level-one, second level, three-levels, can also be according to forms such as silver, gold, platinum, diamonds It is divided, or different grade intervals is divided according to the integral that customer's vehicle is held, with the different customer grade of correspondence.
Step S02 determines the default frequency according to customer grade.
In the present embodiment, when customer grade is higher, indicate that the client is more important, corresponding default frequency should be got over It is small, it is monitored with carrying out tightened up customer churn to the client.When customer grade is lower, then it represents that the client is general visitor Family, corresponding default frequency is more settable, to distinguish to different grades of client.
Disclosed in the present embodiment in technical solution, the customer grade of the customer's vehicle is obtained, it is true according to customer grade The fixed default frequency, and then default frequency is compared with updated resident frequency, it realizes to different client's vehicles Carry out different degrees of vehicle monitoring.
In another embodiment, as shown in figure 4, on the basis of shown in Fig. 2 to Fig. 3 any embodiment, step S30 packet It includes:
Step S31 obtains current temporal information and institute when the updated resident frequency is greater than default frequency State the associated customer information of customer's vehicle and the corresponding Business Information of the predeterminated position;
In the present embodiment, it when the updated resident frequency is greater than default frequency, obtains resident with customer's vehicle Relevant information, such as current temporal information, businessman corresponding with the associated customer information of the customer's vehicle, predeterminated position Information, wherein customer information may include name, purchase vehicle time, vehicle and the nearest vehicle service time of client, vehicle clothes Business content.
Step S32 generates the prompt according to the temporal information, the customer information and the Business Information and believes Breath, and export the prompt information.
In the present embodiment, according to much informations such as the temporal information, the customer information and the Business Information Prompt information is generated, to prompt the positive vehicle service quotient for carrying out vehicle monitoring, and shows the much information about the customer's vehicle, In this way, vehicle service quotient can adjust marketing strategy according to the much information of the client, improve customer satisfaction, to reduce the visitor The risk that family is lost.Further, after exporting prompt information, the corresponding prompt information record of the customer's vehicle can be also obtained, It is directed to the previous prompt information of the client.It could be aware that the Business Information that the client selected in the past according to prompt information record, into And be ranked up according to selection number of the client for different businessmans, so that businessman's preference information of the customer's vehicle is obtained, And export businessman's preference information.It, can be according to comparing itself and other in this way, vehicle service quotient is after understanding businessman's preference information The superiority and inferiority of businessman, and then service adjustment is made, it realizes the purpose improved customer satisfaction, customer churn can also be reduced Risk.
Disclosed in the present embodiment in technical solution, when the updated resident frequency is greater than default frequency, obtain Current temporal information, Business Information corresponding with the associated customer information of the customer's vehicle and the predeterminated position, root The prompt information is generated according to the temporal information, the customer information and the Business Information, and exports the prompt letter Breath can make vehicle service quotient know client with the presence or absence of potential loss risk, so as to adjust corresponding marketing strategy by prompt information.
In addition, the embodiment of the present invention also proposes a kind of monitoring device of customer's vehicle, the monitoring device of the customer's vehicle It include: memory, processor and the monitoring for being stored in the customer's vehicle that can be run on the memory and on the processor Program, the monitoring programme of the customer's vehicle realize the prison of customer's vehicle described in embodiment as above when being executed by the processor The step of prosecutor method.
In addition, the embodiment of the present invention also proposes a kind of computer readable storage medium, the computer readable storage medium On be stored with the monitoring programme of customer's vehicle, the monitoring programme of the customer's vehicle realizes embodiment as above when being executed by processor The step of monitoring method of the customer's vehicle.
In addition, the embodiment of the present invention also proposes a kind of monitoring system of customer's vehicle, the monitoring of the customer's vehicle includes The monitoring programme of customer's vehicle, for the step of executing the monitoring method of customer's vehicle described in embodiment as above.
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row His property includes, so that the process, method, article or the system that include a series of elements not only include those elements, and And further include other elements that are not explicitly listed, or further include for this process, method, article or system institute it is intrinsic Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including being somebody's turn to do There is also other identical elements in the process, method of element, article or system.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art The part contributed out can be embodied in the form of software products, which is stored in one as described above In storage medium (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that terminal device (it can be mobile phone, Computer, server, air conditioner or network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills Art field, is included within the scope of the present invention.

Claims (10)

1. a kind of monitoring method of customer's vehicle, which is characterized in that the monitoring method of the customer's vehicle the following steps are included:
Obtain the vehicle location of customer's vehicle;
When the vehicle location meets default resident condition, the customer's vehicle is updated in the resident frequency of predeterminated position;
When the updated resident frequency is greater than default frequency, prompt information is exported.
2. the monitoring method of customer's vehicle as described in claim 1, which is characterized in that the default resident condition includes:
The vehicle location is less than pre-determined distance the distance between at a distance from the predeterminated position, and the vehicle location is not sent out The raw duration changed is greater than preset duration;
Alternatively, the vehicle location is less than pre-determined distance, and client's vehicle the distance between at a distance from the predeterminated position Movement speed be zero duration be greater than the preset duration.
3. the monitoring method of customer's vehicle as described in claim 1, which is characterized in that described in the updated resident frequency When degree is greater than default frequency, before the step of exporting prompt information, further includes:
Obtain the customer grade of the customer's vehicle;
The default frequency is determined according to customer grade.
4. the monitoring method of customer's vehicle as described in claim 1, which is characterized in that described described updated resident When frequency is greater than default frequency, output prompt information includes:
When the updated resident frequency is greater than default frequency, obtains current temporal information, closed with the customer's vehicle The customer information of connection and the corresponding Business Information of the predeterminated position;
The prompt information is generated according to the temporal information, the customer information and the Business Information, and described in output Prompt information.
5. the monitoring method of customer's vehicle as described in claim 1, which is characterized in that periodically execute the acquisition customer's vehicle Vehicle location the step of.
6. the monitoring method of customer's vehicle as described in claim 1, which is characterized in that described to meet in advance in the vehicle location If when resident condition, before updating the customer's vehicle the resident frequency of predeterminated position the step of, further includes:
Obtain the type of the customer's vehicle;
Obtain the location information of the corresponding businessman of type of the customer's vehicle;
The predeterminated position is determined according to the location information of the businessman.
7. the monitoring method of customer's vehicle as described in claim 1, which is characterized in that the step of the output prompt information it Afterwards, further includes:
Obtain the corresponding prompt information record of the customer's vehicle;
Businessman's preference information of the customer's vehicle is generated according to prompt information record;
Export businessman's preference information.
8. a kind of monitoring device of customer's vehicle, which is characterized in that the monitoring device of the customer's vehicle includes: memory, place Reason device and the monitoring programme for being stored in the customer's vehicle that can be run on the memory and on the processor, client's vehicle Monitoring programme the monitoring of the customer's vehicle as described in any one of claims 1 to 7 is realized when being executed by the processor The step of method.
9. a kind of computer readable storage medium, which is characterized in that be stored with client's vehicle on the computer readable storage medium Monitoring programme, when the monitoring programme of the customer's vehicle is executed by processor realize such as any one of claims 1 to 7 institute The step of monitoring method for the customer's vehicle stated.
10. a kind of monitoring system of customer's vehicle, which is characterized in that the monitoring of the customer's vehicle includes the monitoring of customer's vehicle Program, for the step of executing the monitoring method of the customer's vehicle as described in any one of claims 1 to 7.
CN201910601251.8A 2019-07-03 2019-07-03 Monitoring method, device, system and the computer storage medium of customer's vehicle Pending CN110335082A (en)

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