CN110232644B - Method and device for realizing community service - Google Patents
Method and device for realizing community service Download PDFInfo
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- CN110232644B CN110232644B CN201810182257.1A CN201810182257A CN110232644B CN 110232644 B CN110232644 B CN 110232644B CN 201810182257 A CN201810182257 A CN 201810182257A CN 110232644 B CN110232644 B CN 110232644B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
- G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/44—Arrangements for executing specific programs
- G06F9/451—Execution arrangements for user interfaces
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/16—Real estate
- G06Q50/163—Property management
Abstract
One or more embodiments of the present disclosure provide a method and an apparatus for implementing a community service, where the method may include: according to a logged-in user on a client of a communication application, displaying a service display interface corresponding to a community to which the logged-in user belongs, wherein the service display interface comprises at least one functional entry of community service; and responding to the selection operation for the function entry, and triggering the processing flow of the corresponding community service.
Description
Technical Field
One or more embodiments of the present disclosure relate to the field of communications technologies, and in particular, to a method and an apparatus for implementing a community service.
Background
In the related art, a community is understood as a social group formed by users within the same geographical location, for example, the community may be embodied in various forms such as a residential district, an office building, or a commercial building. Because of the existence of a plurality of different users in the community, normal operation of the community needs to be mutually matched and cooperated with each other for high-efficiency communication among all community personnel in the community.
Disclosure of Invention
In view of this, one or more embodiments of the present disclosure provide a method and apparatus for implementing a community service.
In order to achieve the above object, one or more embodiments of the present disclosure provide the following technical solutions:
according to a first aspect of one or more embodiments of the present disclosure, a method for implementing a community service is provided, including:
according to a logged-in user on a client of a communication application, displaying a service display interface corresponding to a community to which the logged-in user belongs, wherein the service display interface comprises at least one functional entry of community service;
and responding to the selection operation for the function entry, and triggering the processing flow of the corresponding community service.
According to a second aspect of one or more embodiments of the present disclosure, there is provided an implementation apparatus of a community service, including:
the display unit displays a service display interface corresponding to a community to which a logged-in user belongs according to the logged-in user on a client of the communication application, wherein the service display interface comprises at least one functional entry of community service;
and the triggering unit is used for responding to the selection operation aiming at the function entry and triggering the processing flow of the corresponding community service.
Drawings
Fig. 1 is a schematic architecture diagram of a community service implementation system according to an exemplary embodiment.
Fig. 2 is a flowchart of a method for implementing community services according to an exemplary embodiment.
Fig. 3 is a schematic diagram of a business presentation interface provided by an exemplary embodiment.
Fig. 4 is a schematic diagram of a property office interface provided by an exemplary embodiment.
Fig. 5 is a schematic diagram of a property management interface provided by an exemplary embodiment.
FIG. 6 is a schematic diagram of a community security management interface provided by an example embodiment.
Fig. 7 is a schematic diagram of an intelligent parking management interface provided by an exemplary embodiment.
Fig. 8 is a schematic diagram of an access talkback management interface according to an exemplary embodiment.
FIG. 9 is a schematic diagram of a facility management interface provided by an exemplary embodiment.
FIG. 10 is a schematic diagram of an energy efficiency management interface provided by an exemplary embodiment.
FIG. 11 is a schematic diagram of a merchant management interface provided by an exemplary embodiment.
Fig. 12 is a schematic diagram of another business presentation interface provided by an exemplary embodiment.
Fig. 13 is a schematic diagram of a communication interface provided by an exemplary embodiment.
Fig. 14 is a schematic view of an apparatus according to an exemplary embodiment.
Fig. 15 is a block diagram of an implementation apparatus of a community service provided in an exemplary embodiment.
Detailed Description
Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with one or more embodiments of the present specification. Rather, they are merely examples of apparatus and methods consistent with aspects of one or more embodiments of the present description as detailed in the accompanying claims.
It should be noted that: in other embodiments, the steps of the corresponding method are not necessarily performed in the order shown and described in this specification. In some other embodiments, the method may include more or fewer steps than described in this specification. Furthermore, individual steps described in this specification, in other embodiments, may be described as being split into multiple steps; while various steps described in this specification may be combined into a single step in other embodiments.
Fig. 1 is a schematic architecture diagram of a community service implementation system according to an exemplary embodiment. As shown in fig. 1, the system may include a server 11, a network 12, a number of electronic devices, such as a cell phone 13, a cell phone 14, a cell phone 15, and the like.
The server 11 may be a physical server comprising a separate host, or the server 11 may be a virtual server carried by a cluster of hosts. In the running process, the server 11 may run a program on the server side of a certain application to implement a relevant service function of the application, for example, when the server 11 runs a program of the mobile community service platform, the server may be implemented as a service end of the mobile community service platform. In the technical solution of one or more embodiments of the present disclosure, the server 11 may cooperate with the clients running on the handsets 13-15 to form a implementation solution of the community service.
In this embodiment, the mobile community service platform not only can realize a communication function, but also can be used as an integrated function platform of a plurality of community services, for example, an approval service (such as leave, office article claim, financial etc. approval service), an attendance service, etc. for a property person, for example, a take-out service, a neighborhood social service, a smart home service, etc. for an owner or tenant, for example, a management service, a monitoring service, etc. for public facilities in a community, which is not limited by one or more embodiments of the present disclosure.
More specifically, the mobile community service platform may be carried in an instant messaging application in the related art, such as an enterprise instant messaging (Enterprise Instant Messaging, EIM) application, for example Skype ForMicrosoft/> Etc. Of course, the instant messaging function is only one of the communication functions supported by the mobile community service platform, and the mobile community service platform can also realize more other community services such as the above, which will not be described herein.
The handsets 13-15 are but one type of electronic device that may be used by a user. Indeed, it is obvious that the user may also use electronic devices of the type such as: tablet devices, notebook computers, palm top computers (PDAs, personal Digital Assistants), wearable devices (e.g., smart glasses, smart watches, etc.), etc., as one or more embodiments of the present description are not limited in this regard. In the running process, the electronic device can run a program at the client side of a certain application to realize relevant service functions of the application, for example, when the electronic device runs a program of the mobile community service platform, the electronic device can be realized as the client side of the mobile community service platform.
It should be noted that: an application program of a client of the mobile community service platform can be pre-installed on the electronic device, so that the client can be started and run on the electronic device; of course, when an online "client" such as HTML5 technology is employed, the client can be obtained and run without installing a corresponding application on the electronic device.
And the network 12 for interaction between the handsets 13-15 and the server 11 may comprise various types of wired or wireless networks. In one embodiment, the network 12 may include a public switched telephone network (Public Switched Telephone Network, PSTN) and the internet.
Fig. 2 is a flowchart of a method for implementing community services according to an exemplary embodiment. As shown in fig. 2, the method is applied to an electronic device (such as the mobile phones 13-15 shown in fig. 1, etc.), and may include the following steps:
step 202, according to a logged-in user on a client of a communication application, displaying a service display interface corresponding to a community to which the logged-in user belongs, wherein the service display interface comprises at least one function entry of community service.
In one embodiment, the communication application may be any communication application in the related art, which is not limited in this specification; for example, the communication application may include the enterprise instant messaging application described above, and the like. In an embodiment, when the communication application carries the community service of the present specification, the communication application may be implemented as the mobile community service platform described above. By integrating the functions of the community service into the communication application, a user does not need to independently install an application program for realizing the community service, and the management and operation of the community service are convenient to realize.
In an embodiment, a service display interface is presented to a logged-in user, and the service display page includes a function entry of a community service, so that the logged-in user can conveniently know community services available for implementation in a affiliated community, and can quickly implement corresponding community services through the function entry included in the service display interface, thereby being beneficial to improving the operation efficiency of the logged-in user on the community services.
Step 204, responding to the selection operation for the function entry, and triggering the processing flow of the corresponding community service.
In an embodiment, by triggering a processing flow of the community service, a corresponding community service may be implemented. According to the actual situation of the community service, a corresponding processing flow may be adopted, for example, processing is performed by the client corresponding to the logged-in user, or processing is performed by the server of the communication application, or interaction processing is performed by the client corresponding to the logged-in user and the clients of other users, which is not limited in this specification.
In an embodiment, the communication application may maintain a community personnel organization architecture corresponding to a community to which the logged-in user belongs, and the service display interface includes a function entry that matches community personnel information corresponding to the logged-in user in the community personnel organization architecture.
In an embodiment, the community personnel information corresponding to the logged-in user in the community personnel organization architecture includes at least one of: the person category of the logged-in user; when the personnel category is business or tenant, the room information corresponding to the logged-in user; when the personnel category is property personnel, department information and position information corresponding to the logged-in user are obtained; when the person category is a member of the industry commission, the job information and the like corresponding to the logged-in user are not limited in this specification.
In an embodiment, community staff in the community to which the logged-in user belongs is divided into a plurality of staff categories, such as the above-mentioned owners, tenants, property staff, industry commission members, etc., wherein at least one manager exists in the community staff of each staff category; correspondingly, the function inlets included in the service display interface are uniformly configured by the manager of the personnel category to which the logged-in user belongs. For example, at least one property manager exists in property personnel of a community, and the property manager is used for uniformly configuring community services which can be realized by all property personnel of the community, so that function inlets contained in service display interfaces seen by the property personnel are adjusted; for another example, at least one owner manager exists in the owners of the community, and the owner manager is used for uniformly configuring community services that can be implemented by all owners of the community, so as to adjust function entries included in service display interfaces seen by the owners. Because community personnel of different personnel types have different service demands, by providing each personnel type with corresponding management personnel, different management personnel can reasonably configure community services according to the actual situation of the personnel type corresponding to the management personnel.
In an embodiment, when the logged-in user is not a manager, an addition request related to a target community service may be sent to a corresponding manager, so that the manager adds and configures the target community service to a community to which the logged-in user belongs by triggering the addition request. In another embodiment, when the logged-in user is a manager, an addition request related to the target community service sent by other community personnel may be triggered to add and configure the target community service to a community to which the logged-in user belongs.
In an embodiment, the community service may be derived from a native function of the communication application, that is, after the logged-in user installs and runs the client of the communication application, the community service may be directly implemented. In another embodiment, community services may originate from an extended functionality of a communication application, such as by installing a micro-application on a client of the communication application, thereby implementing a corresponding extended functionality based on the micro-application; the micro-application may originate from a developer of the communication application, or may originate from a third party other than the developer, which is not limited in this specification.
For ease of understanding, the technical solutions of one or more embodiments of the present disclosure will be described by taking an enterprise instant messaging application "enterprise WeChat" as an example. Assume that an enterprise WeChat server is running on the server 11, an enterprise WeChat client 1 corresponding to the user A is running on the mobile phone 13, an enterprise WeChat client 2 corresponding to the user B is running on the mobile phone 14, and an enterprise WeChat client 3 corresponding to the user C is running on the mobile phone 15. The user A, the user B and the user C are community personnel in a residential 'cell AA', wherein the user A is a property personnel of the cell AA, and the user B and the user C are residents (owners or tenants) of the cell AA.
After each community personnel in the community AA joins the community, the enterprise WeChat account number of each community personnel can be bound to the community AA, and the enterprise WeChat server can acquire information of all community personnel in the community AA according to the enterprise WeChat account number, so that a community personnel organization architecture corresponding to the community AA is maintained, and the community personnel organization architecture records community personnel information of each community personnel. The community personnel information can comprise any information of corresponding community personnel, and the specification does not limit the information; for example, community personnel information may include personnel categories such as households (owners or tenants), property personnel, industry commission personnel, and the like, and further such community personnel information may include room numbers of the households, department information and position information of the property personnel, position information of the industry commission personnel, and the like.
Therefore, when the users A-C view the service display interfaces through the enterprise WeChat clients 1-3 respectively, the enterprise WeChat service end can provide corresponding interface data according to the community personnel information corresponding to the users A-C in the community personnel organization architecture so as to be used for displaying corresponding service display interfaces on the mobile phones 13-15.
Fig. 3 is a schematic diagram of a business presentation interface provided by an exemplary embodiment. Assume that the enterprise WeChat client 1 presents a service presentation interface 30 as shown in FIG. 3 to user A on the handset 13, the service presentation interface 30 being used to present community services related to cell AA and their functional portals to user A. Since the person class of the user a in the cell AA is a property person, the community service included in the service display interface 30 matches the person class of the user a, for example, a community service related to office management in the property is displayed in the area 31, and a community service related to property management in the cell is displayed in the area 32.
In one embodiment, the property personnel of the cell AA includes at least one manager; when the user a is a manager in a property personnel, the service display interface 30 may include an editing option 33, so that the user a may edit and adjust the community service included in the service display interface 30 through the editing option 33, such as deleting at least one existing community service, adjusting configuration parameters of at least one existing community service, adding at least one new community service, and so on.
In an embodiment, the functional portal of the community service may be presented as an icon in the service display interface 30, and the processing procedure of the corresponding community service may be triggered by selecting (e.g. clicking) any icon. For example, FIG. 4 is a schematic illustration of a property office interface provided by an exemplary embodiment; when the user a selects the function entry corresponding to the community service "property office", it may switch to the property office interface 40 shown in fig. 4. When the community service "property office" further includes several processing functions such as "conference management", "attendance", "check-in", "log", "approval", "announcement", "Yun Pan", "mail", "cloud printing" as shown in fig. 4, function entries corresponding to these processing functions may be displayed in the property office interface 40, for example, these function entries may be represented as icons in fig. 4. Then, by selecting the icon in the property office interface 40, the corresponding processing function can be implemented. The property office interface 40 may include an edit option 41, and when the user a has the management right, the edit option 41 may be triggered to edit the processing functions included in the community service "property office", such as deleting at least one existing processing function, adjusting configuration parameters of at least one existing processing function, adding at least one new processing function, and so on. Of course, if the community service "property office" includes only a single processing function, the property office interface 40 may be used to display information such as a processing procedure or a processing result corresponding to the processing function, without displaying an icon corresponding to the processing function in fig. 4.
FIG. 5 is a schematic diagram of a property management interface provided by an exemplary embodiment; when the user a selects the function entry corresponding to the community service "property management", it may switch to the property management interface 50 as shown in fig. 5. Similar to the embodiment shown in fig. 4, when the community service "property management" further includes several processing functions such as "report management", "device maintenance", "work order management", etc., function entries corresponding to these processing functions may be presented in the property management interface 50, for example, these function entries may be represented as options 51 to 54 in fig. 5 (option 51 corresponding to "report management", option 52 corresponding to "device management", option 53 corresponding to "device maintenance", and option 54 corresponding to "work order management"). The property management interface 50 may include an edit option 55, and when the user a has a management right, the edit option 55 may be triggered to edit the processing functions included in the community service "property management", such as deleting at least one existing processing function, adjusting configuration parameters of at least one existing processing function, adding at least one new processing function, and so on.
It should be noted that: the processing function corresponding to any community service may be presented as an icon as shown in fig. 4, an option as shown in fig. 5, or other forms, which is not limited in this specification. Thus, the icon shown in fig. 4 may be replaced with the option shown in fig. 5, the option shown in fig. 5 may be replaced with the icon shown in fig. 4, and the other embodiments described below are similar.
FIG. 6 is a schematic diagram of a community security management interface provided by an exemplary embodiment; when the user a selects the function entry corresponding to the community service "community security", it may switch to the community security management interface 60 as shown in fig. 6. When the community service "community security" further includes several processing functions such as "community video monitoring", "community perimeter precaution", "community entrance face recognition entrance guard", "door entrance face recognition entrance guard", etc., functional entries corresponding to these processing functions may be presented in the community security management interface 60, for example, these functional entries may be presented as options 61-64 in fig. 6 (option 61 corresponding to "community video monitoring", option 62 corresponding to "community perimeter precaution", option 63 corresponding to "community entrance face recognition entrance guard", and option 64 corresponding to "door entrance face recognition entrance guard"). The community security management interface 60 may include an edit option 65, and when the user a has a management right, the edit option 65 may be triggered to edit a processing function included in the community service "community security management", such as deleting at least one existing processing function, adjusting a configuration parameter of at least one existing processing function, adding at least one new processing function, and so on.
FIG. 7 is a schematic diagram of an intelligent parking management interface provided by an exemplary embodiment; when the user a selects the function entry corresponding to the community service "smart park", it may switch to the smart park management interface 70 as shown in fig. 7. When the community service "intelligent parking" further includes several processing functions such as "geomagnetism", "ground lock", "entrance and exit barrier", "license plate recognition snapshot device", "parking space idle state indicator lamp", etc., function entries corresponding to these processing functions may be displayed in the intelligent parking management interface 70, for example, these function entries may be represented as options 71 to 75 (option 71 corresponding to "geomagnetism", option 72 corresponding to "ground lock", option 73 corresponding to "entrance and exit barrier", option 74 corresponding to "license plate recognition snapshot device", and option 75 corresponding to "parking space idle state indicator lamp") in fig. 7. The intelligent parking management interface 70 may include an edit option 76, and when the user a has the management authority, the edit option 76 may be triggered to edit the processing functions included in the community service "intelligent parking management", such as deleting at least one existing processing function, adjusting configuration parameters of at least one existing processing function, adding at least one new processing function, and the like.
FIG. 8 is a schematic diagram of an access talkback management interface provided in an exemplary embodiment; when the user a selects the function entry corresponding to the community service "entrance guard talk-back", it may switch to the entrance guard talk-back management interface 80 as shown in fig. 8. When the community service "entrance guard talkback" further includes several processing functions such as "community tenant face management table", "community entrance face gate", "indoor intelligent display terminal", "entrance/exit management record", etc., the functional entries corresponding to these processing functions may be displayed in the entrance guard talkback management interface 80, for example, these functional entries may be represented as options 81 to 84 in fig. 8 (option 81 corresponding to "community tenant face management table", option 82 corresponding to "community entrance face gate", option 83 corresponding to "indoor intelligent display terminal", and option 84 corresponding to "entrance/exit management record"). The entrance guard talk-back management interface 80 may include an edit option 85, and when the user a has a management right, the edit option 85 may be triggered to edit a processing function included in the community service "entrance guard talk-back management", such as deleting at least one existing processing function, adjusting a configuration parameter of at least one existing processing function, adding at least one new processing function, and so on.
FIG. 9 is a schematic diagram of a facility management interface provided by an exemplary embodiment; when the user a selects the function entry corresponding to the community service "facility management", it may switch to the facility management interface 90 as shown in fig. 9. When the community service "facility management" further includes several processing functions such as "fire-fighting equipment management", "underground in-line equipment management", "elevator management", etc., function entries corresponding to these processing functions may be presented in the facility management interface 90, for example, these function entries may be presented as options 91 to 93 (option 91 corresponding to "fire-fighting equipment management", option 92 corresponding to "underground in-line equipment management", option 93 corresponding to "elevator management") in fig. 9. The facility management interface 90 may include an edit option 94, and when the user a has a management right, the edit option 94 may be triggered to edit the processing functions included in the community service "facility management", such as deleting at least one existing processing function, adjusting configuration parameters of at least one existing processing function, adding at least one new processing function, and the like.
FIG. 10 is a schematic diagram of an energy efficiency management interface provided by an exemplary embodiment; when the user a selects the function entry corresponding to the community service "energy efficiency management", it may switch to the energy efficiency management interface 100 shown in fig. 10. When the community service "energy efficiency management" further includes several processing functions such as "community intelligent lighting", "community intelligent street lamp", etc., function entries corresponding to these processing functions may be presented in the energy efficiency management interface 100, for example, these function entries may be presented as options 101 to 102 in fig. 10 (option 101 corresponding to "community intelligent lighting", option 102 corresponding to "community intelligent street lamp"). The energy efficiency management interface 100 may include an edit option 103, and when the user a has a management right, the edit option 103 may be triggered to edit the processing functions included in the community service "energy efficiency management", such as deleting at least one existing processing function, adjusting configuration parameters of at least one existing processing function, adding at least one new processing function, and so on.
FIG. 11 is a schematic diagram of a merchant management interface provided by an exemplary embodiment; when the user a selects the function entry corresponding to the community service "merchant management", it may switch to the merchant management interface 110 as shown in fig. 11. When the community service "merchant management" further includes several processing functions such as "merchant residence management", "payment management", "user consumption data management", etc., function entries corresponding to these processing functions may be presented in the merchant management interface 110, for example, these function entries may appear as options 111 to 113 in fig. 11 (option 111 corresponding to "community intelligent lighting", option 112 corresponding to "community intelligent street lamp", option 113 corresponding to "user consumption data management"). The merchant management interface 110 may include an edit option 114 that may be triggered to edit processing functions contained in the community service "merchant management" when user a has administrative rights, such as deleting at least one existing processing function, adjusting configuration parameters of at least one existing processing function, adding at least one new processing function, etc.
Fig. 12 is a schematic diagram of another business presentation interface provided by an exemplary embodiment. Assume that the enterprise WeChat client 2 presents a service presentation interface 120 as shown in FIG. 12 to user B on the handset 14, the service presentation interface 120 being used to present community services related to cell AA and its functional portals to user B. Since the user B has a resident in the area AA, the service display interface 120 includes community services matching those of the user B, such as a community service related to "smart community" in the area 121 and a community service related to "smart home" in the area 122.
In one embodiment, for the user B, the relevant community services may be considered to include "smart community" and "smart home" in the service display interface 120, where the community services "smart community" further includes processing functions of "community service" and "neighborhood social" and the processing functions of "community service" further includes "medical room", "fresh distribution", "windward", "shared space" and the processing functions of "neighborhood social" further includes "internal and external social", "micro-activity", "reading bar", "micro-voting" and the like, and the community services "smart home" further includes processing functions of "smart door lock", "electronic cat eye", "smart terminal", "light control", "smart meter", "smart water meter", "filter element management" and the like. In the embodiment shown in fig. 12, the function entries corresponding to the processing functions described above may be directly displayed in the service display interface 120, for example, the function entries corresponding to the processing functions of the "community service" type are displayed in the sub-area 1211 within the area 121, the function entries corresponding to the processing functions of the "neighborhood social" type are displayed in the sub-area 1212 within the area 121, and for example, the function entries corresponding to the processing functions included in the "smart home" are displayed in the area 122.
In another embodiment, for the user B, the above-mentioned "processing function" may be used as a community service, such as a community service of "community service" category, such as "medical office", "fresh distribution", "windward", "shared space", etc., a community service of "neighborhood social" category, such as "inside and outside social", "micro-activity", "reading bar", "micro-voting", etc., a community service of "smart door lock", "electronic cat eye", "smart terminal", "light control", "smart meter", "smart water meter", "filter management" etc., and a function entry (i.e. the icon shown in fig. 12) corresponding to the community service is shown to the user B at the service display interface 120.
In one embodiment, the business presentation interface 120 may include an option 123, and user B may view more community business available for addition by triggering the option 123. When the user B is not a manager of the person category "resident", the user B can only browse community services available for addition, but cannot uniformly configure and add corresponding community services for community persons under the person category "resident". Assuming that user C is the manager of the personnel category "household," user B may initiate an add request to user C for a new community service "gas alarm" if he wishes to add the new community service "gas alarm". For example, FIG. 13 is a schematic illustration of a communication interface provided by an exemplary embodiment; assume that the enterprise WeChat client 3 can present a communication interface 130 as shown in FIG. 13 to the user C through the mobile phone 15, and the communication interface 130 can enable single chat communication between the user C and the user B. When the user C receives the communication message 131, if the communication message 131 corresponds to the addition request initiated by the user B, the user C may pass or reject the request of the user B by responding to the addition request. Wherein, the user C may check the detail information of the new community service "gas alarm" by triggering the communication message 131 (e.g. jump to the corresponding detail information display interface); alternatively, user C may trigger the "Add" or "reject" option within communication message 131 directly to determine to add or reject the new community service "gas alarm".
When the user C confirms that the new community service gas alarm is added, all community personnel belonging to the personnel category household in the community AA can view and use the community service gas alarm on the corresponding enterprise WeChat client, and not only the user B can view and use the community service gas alarm.
Fig. 14 is a schematic structural diagram of an apparatus provided in an exemplary embodiment. Referring to fig. 14, at a hardware level, the device includes a processor 1402, an internal bus 1404, a network interface 1406, a memory 1408, and a nonvolatile storage 1410, although other hardware required by other services is also possible. The processor 1402 reads the corresponding computer program from the nonvolatile memory 1410 into the memory 1408 and then executes the program, and forms a means for realizing the community service at a logic level. Of course, in addition to software implementation, one or more embodiments of the present disclosure do not exclude other implementation manners, such as a logic device or a combination of software and hardware, etc., that is, the execution subject of the following processing flow is not limited to each logic unit, but may also be hardware or a logic device.
Referring to fig. 15, in a software implementation, the implementation apparatus of the community service may include:
the display unit 1501 displays a service display interface corresponding to a community to which a logged-in user belongs according to the logged-in user on a client of a communication application, wherein the service display interface comprises a function entry of at least one community service;
the triggering unit 1502 triggers the processing flow of the corresponding community service in response to the selection operation for the function entry.
Optionally, the communication application maintains a community personnel organization architecture corresponding to a community to which the logged-in user belongs, and the function entry included in the service display interface is matched with community personnel information corresponding to the logged-in user in the community personnel organization architecture.
Optionally, the community personnel information corresponding to the logged-in user in the community personnel organization architecture includes at least one of the following:
the person category of the logged-in user;
when the personnel category is business or tenant, the room information corresponding to the logged-in user;
when the personnel category is property personnel, department information and position information corresponding to the logged-in user are obtained;
and when the personnel category is a member of the industry commission, the position information corresponding to the logged-in user.
Optionally, community personnel in the community to which the logged-in user belongs are divided into a plurality of personnel categories, and at least one manager exists in the community personnel in each personnel category; and the function inlets contained in the service display interface are uniformly configured by the manager of the personnel category to which the logged-in user belongs.
Optionally, the method further comprises:
a request unit 1503 that, when the logged-in user is not a manager, sends an addition request related to a target community service to a corresponding manager, so that the manager adds and configures the target community service to a community to which the logged-in user belongs by triggering the addition request;
and the processing unit 1504 triggers an adding request related to the target community service sent by other community personnel when the logged-in user is a manager, so as to add and configure the target community service to the community to which the logged-in user belongs.
Optionally, the community service is derived from a native function of the communication application or an extended function based on a micro-application.
The system, apparatus, module or unit set forth in the above embodiments may be implemented in particular by a computer chip or entity, or by a product having a certain function. A typical implementation device is a computer, which may be in the form of a personal computer, laptop computer, cellular telephone, camera phone, smart phone, personal digital assistant, media player, navigation device, email device, game console, tablet computer, wearable device, or a combination of any of these devices.
In a typical configuration, a computer includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of computer-readable media.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, read only compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic disk storage, quantum memory, graphene-based storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by the computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article or apparatus that comprises the element.
The foregoing describes specific embodiments of the present disclosure. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims can be performed in a different order than in the embodiments and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing are also possible or may be advantageous.
The terminology used in the one or more embodiments of the specification is for the purpose of describing particular embodiments only and is not intended to be limiting of the one or more embodiments of the specification. As used in this specification, one or more embodiments and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any or all possible combinations of one or more of the associated listed items.
It should be understood that although the terms first, second, third, etc. may be used in one or more embodiments of the present description to describe various information, these information should not be limited to these terms. These terms are only used to distinguish one type of information from another. For example, first information may also be referred to as second information, and similarly, second information may also be referred to as first information, without departing from the scope of one or more embodiments of the present description. The word "if" as used herein may be interpreted as "at … …" or "at … …" or "responsive to a determination", depending on the context.
The foregoing description of the preferred embodiment(s) is (are) merely intended to illustrate the embodiment(s) of the present invention, and it is not intended to limit the embodiment(s) of the present invention to the particular embodiment(s) described.
Claims (10)
1. The method for realizing the community service is characterized by comprising the following steps:
according to a logged-in user on a client of a communication application, displaying a service display interface corresponding to a community to which the logged-in user belongs, wherein the service display interface comprises at least one functional entry of community service; community personnel in the community to which the logged-in user belongs are divided into a plurality of personnel categories, and at least one manager exists in the community personnel in each personnel category; the function inlets contained in the service display interface are uniformly configured by the manager of the personnel category to which the logged-in user belongs;
and responding to the selection operation for the function entry, and triggering the processing flow of the corresponding community service.
2. The method of claim 1, wherein the communication application maintains a community staff organization architecture corresponding to a community to which the logged-in user belongs, and wherein the service presentation interface includes a functional portal that matches community staff information corresponding to the logged-in user in the community staff organization architecture.
3. The method of claim 2, wherein the community personal information corresponding to the logged-in user in the community personal organization architecture comprises at least one of:
the person category of the logged-in user;
when the personnel category is an owner or tenant, the room information corresponding to the logged-in user;
when the personnel category is property personnel, department information and position information corresponding to the logged-in user are obtained;
and when the personnel category is a member of the industry commission, the position information corresponding to the logged-in user.
4. The method as recited in claim 1, further comprising:
when the logged-in user is not a manager, sending an adding request related to a target community service to a corresponding manager, so that the manager adds and configures the target community service to a community to which the logged-in user belongs by triggering the adding request;
when the logged-in user is a manager, triggering an adding request related to the target community service, which is sent by other community personnel, so as to add and configure the target community service to the community to which the logged-in user belongs.
5. The method of claim 1, wherein the community traffic originates from native functions of the communication application or extended functions based on micro-applications.
6. The utility model provides a realization device of community service which characterized in that includes:
the display unit displays a service display interface corresponding to a community to which a logged-in user belongs according to the logged-in user on a client of the communication application, wherein the service display interface comprises at least one functional entry of community service; community personnel in the community to which the logged-in user belongs are divided into a plurality of personnel categories, and at least one manager exists in the community personnel in each personnel category; the function inlets contained in the service display interface are uniformly configured by the manager of the personnel category to which the logged-in user belongs;
and the triggering unit is used for responding to the selection operation aiming at the function entry and triggering the processing flow of the corresponding community service.
7. The apparatus of claim 6, wherein the communication application maintains a community staff organization architecture corresponding to a community to which the logged-in user belongs, and wherein the service presentation interface includes a functional portal that matches community staff information corresponding to the logged-in user in the community staff organization architecture.
8. The apparatus of claim 7, wherein the community personal information corresponding to the logged-in user in the community personal organization architecture comprises at least one of:
the person category of the logged-in user;
when the personnel category is an owner or tenant, the room information corresponding to the logged-in user;
when the personnel category is property personnel, department information and position information corresponding to the logged-in user are obtained;
and when the personnel category is a member of the industry commission, the position information corresponding to the logged-in user.
9. The apparatus as recited in claim 6, further comprising:
a request unit, when the logged-in user is not a manager, sending an addition request related to a target community service to a corresponding manager, so that the manager adds and configures the target community service to a community to which the logged-in user belongs by triggering the addition request;
and the processing unit triggers the adding request related to the target community service sent by other community personnel when the logged-in user is a manager so as to add and configure the target community service to the community to which the logged-in user belongs.
10. The apparatus of claim 6, wherein the community traffic originates from native functions of the communication application or extended functions based on micro-applications.
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