CN110209564A - Acquisition methods, printer, server and the printer system of printer log - Google Patents
Acquisition methods, printer, server and the printer system of printer log Download PDFInfo
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- CN110209564A CN110209564A CN201910474815.6A CN201910474815A CN110209564A CN 110209564 A CN110209564 A CN 110209564A CN 201910474815 A CN201910474815 A CN 201910474815A CN 110209564 A CN110209564 A CN 110209564A
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- printer
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- 238000000034 method Methods 0.000 title claims abstract description 49
- 230000004044 response Effects 0.000 claims abstract description 19
- 238000004590 computer program Methods 0.000 claims description 12
- 238000007639 printing Methods 0.000 claims description 10
- 238000012544 monitoring process Methods 0.000 claims description 2
- 238000012423 maintenance Methods 0.000 abstract description 12
- 238000005516 engineering process Methods 0.000 description 9
- 230000008439 repair process Effects 0.000 description 9
- 230000005540 biological transmission Effects 0.000 description 7
- 238000004891 communication Methods 0.000 description 4
- 238000010276 construction Methods 0.000 description 4
- 230000004048 modification Effects 0.000 description 3
- 238000012986 modification Methods 0.000 description 3
- 238000010586 diagram Methods 0.000 description 2
- 239000000463 material Substances 0.000 description 2
- 230000008569 process Effects 0.000 description 2
- 230000006399 behavior Effects 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 230000007812 deficiency Effects 0.000 description 1
- 238000001514 detection method Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 230000007480 spreading Effects 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/3051—Monitoring arrangements for monitoring the configuration of the computing system or of the computing system component, e.g. monitoring the presence of processing resources, peripherals, I/O links, software programs
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
- G06F11/3466—Performance evaluation by tracing or monitoring
- G06F11/3476—Data logging
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/06—Protocols specially adapted for file transfer, e.g. file transfer protocol [FTP]
Abstract
This application discloses acquisition methods, printer, server and the printer systems of a kind of printer log.Wherein acquisition methods are applied in printer system, comprising: Xiang Suoshu server sends log and uploads unlatching request；The log uploads the identification information opened and carry the printer in request；It receives the server and uploads the log upload open command for opening request return in response to the log, the log uploads in open command and carries preset storage space information；It is uploaded in open command from the log received and obtains the storage space information；Obtain the printer log in the printer；The printer log that will acquire is uploaded in the memory space of the instruction of storage space information described in the server.Producer can remotely recognize the log information of printer in this way, find the failure problems of printer faster, improve maintenance efficiency, can facilitate producer and user simultaneously, improve efficiency after sale.
Description
Technical field
This application involves printer technology fields, and in particular to a kind of acquisition methods of printer log, printer, service
Device and printer system.
Background technique
After printer is sold, general producer needs to provide a user after-sales maintenance service, when the printer of user occurs
When failure needs repairing, by checking the problem of printer log can find printer faster.In the related technology, biography is checked
When the log of the printer of system, it is necessary to connect printer by USB data line with computer, can just get printing on computers
The log of machine is based on this, and when maintenance, this personnel that just need repairing carries out scene at the printer to need repairing and checks, producer
The printer sold is likely distributed in each place, and when the printer to need repairing in face of largely dispersing, maintenance personal may
Each printer scene can not be reached in time to check, cause maintenance efficiency very low.
Summary of the invention
In view of this, the application's aims to overcome that the deficiencies in the prior art, providing one kind may be implemented remotely to obtain
Method, printer, server and the printer system of printer log.
The purpose of the application is achieved through the following technical solutions:
The first aspect of the application provides a kind of acquisition methods of printer log, is applied in printer system, described
Printer system includes server and several printers, which comprises
Log, which is sent, to the server uploads unlatching request；The log, which uploads to open in request, carries the printer
Identification information；
It receives the server and uploads the log upload open command for opening request return, the day in response to the log
Will uploads in open command and carries preset storage space information；
It is uploaded in open command from the log received and obtains the storage space information；
Obtain the printer log in the printer；
The storage that the printer log that will acquire is uploaded to the instruction of storage space information described in the server is empty
Between in.
Optionally, the printer log that will acquire is uploaded to storage space information described in the server and refers to
After in the memory space shown, the method also includes:
Log, which is sent, to the server uploads turn-off request；The log uploads in turn-off request and carries the printer
Identification information；
It receives the server and uploads the log upload out code that turn-off request returns in response to the log；
After receiving the log upload out code, stop uploading the printer log to the memory space.
Optionally, further includes:
Monitoring journal uploads state；It includes closed state that the log, which uploads state,；
It is described to send log upload unlatching request to the server, comprising:
If it includes closed state that the log, which uploads state, Xiang Suoshu server sends log and uploads unlatching request.
Optionally, it further includes open state that the log, which uploads state,；It is described to send log upload pass to the server
Close request, comprising:
If it includes open state that the log, which uploads state, Xiang Suoshu server sends log and uploads turn-off request.
The second aspect of the application provides a kind of acquisition methods of printer log, is applied to printer system, described to beat
Print machine system includes server and several printers, which comprises
It receives the log that the printer is sent and uploads unlatching request；The log, which uploads to open, carries described beat in request
The identification information of print machine；
The identification information opened and obtain the printer in request is uploaded from the log；
Detect the first incoming event；First incoming event includes the identification information for inputting the printer；
If detecting first incoming event, searched described in input from the identification information of the printer of acquisition
The identification information of printer；
If finding the identification information of the printer of input, the second incoming event is detected；Second incoming event
The input opened operation is uploaded including log；
If detecting second incoming event, generates log and upload open command；The log uploads in open command
Include preset storage space information；
The printer identified to the identification information of the printer of input, which sends the log and uploads to open, to be referred to
It enables；
The printer response that the identification information of the printer of reception input is identified spreads in the log
The printer log that instruction uploads is opened, and is saved in the memory space indicated to the storage space information.
Optionally, the printer response that the identification information of the printer for receiving input is identified is in described
Log uploads the printer log that open command uploads, and saves in the memory space indicated to the storage space information
Later, the method also includes:
The log for determining that the printer that the identification information for the printer for receiving input is identified is sent uploads
After turn-off request, third incoming event is detected；The third incoming event includes that log uploads the input operation closed；
If detecting the third incoming event, the printing that is identified to the identification information of the printer of input
Machine sends log and uploads out code.
Optionally, it receives the log that each printer is sent and uploads turn-off request；The log uploads turn-off request packet
Include the identification information of the printer；
The identification information that the printer is obtained in turn-off request is uploaded from the log；
The identification information of the printer of input is searched from the identification information of the printer of acquisition；
If finding the identification information of the printer of input, the mark letter for receiving the printer of input is determined
It ceases the log that the printer identified is sent and uploads turn-off request.
The third aspect of the application provides a kind of printer
Processor, and the memory being connected with the processor；
The memory is for storing computer program；
The processor is for calling and executing the computer program in the memory, to execute such as this above Shen
The described in any item methods of first aspect please.
The fourth aspect of the application provides a kind of server
Processor, and the memory being connected with the processor；
The memory is for storing computer program；
The processor is for calling and executing the computer program in the memory, to execute such as this above Shen
The described in any item methods of second aspect please.
The 5th aspect of the application provides a kind of printer system, including several printers as described above and as described above
Server.
The application uses above technical scheme, has the following beneficial effects:
In the scheme of the application, log can be sent to server and uploads unlatching request, log is uploaded to open and be taken in request
Identification information with printer.When printer breaks down, user can be by the identification-information reporting of fault printer to factory
Family, producer receive the printing that failure is found in the printer that log uploads unlatching request according to identification information in server
The identification information of machine, and uploaded in response to the log and open request to the printer of failure return log upload open command.Its
In, log uploads in open command and carries preset storage space information.It gets log and uploads open command, parse storage
Spatial information uploads onto the server the printer log of fault printer memory space indicated by middle storage space information
In.In this way, maintenance personal is not necessarily to check printer log to each scene compared with the relevant technologies, it can remotely recognize and beat
The log information of print machine finds the failure problems of printer faster, improves maintenance efficiency, can facilitate producer and use simultaneously
Efficiency after sale is improved at family.
Detailed description of the invention
In order to illustrate the technical solutions in the embodiments of the present application or in the prior art more clearly, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of application for those of ordinary skill in the art without creative efforts, can be with
It obtains other drawings based on these drawings.
Fig. 1 is a kind of flow chart of the acquisition methods for printer log that the application one embodiment provides；
Fig. 2 is a kind of flow chart of the acquisition methods for printer log that another embodiment of the application provides；
Fig. 3 is the operation interface schematic diagram that another embodiment of the application provides；
Fig. 4 is to determine that receiving log closes in a kind of acquisition methods for printer log that another embodiment of the application provides
Close the flow chart of request；
Fig. 5 is a kind of flow chart of the acquisition methods for printer log that another embodiment of the application provides；
Fig. 6 is a kind of system construction drawing for printer that another embodiment of the application provides；
Fig. 7 is a kind of system construction drawing for server that another embodiment of the application provides；
Fig. 8 is a kind of structure chart for printer system that another embodiment of the application provides.
Specific embodiment
To keep the purposes, technical schemes and advantages of the application clearer, the technical solution of the application will be carried out below
Detailed description.Obviously, described embodiments are only a part of embodiments of the present application, instead of all the embodiments.Base
Embodiment in the application, those of ordinary skill in the art are obtained all without making creative work
Other embodiment belongs to the range that the application is protected.
Hereinafter, being illustrated referring to attached drawing to embodiment.In addition, embodiments illustrated below is not to recorded in claim
Content rise any restriction effect.In addition, being that the full content of composition represented by example is not limited to as claim below
Necessary to the solution of documented application.
Embodiment
It is a kind of flow chart of the acquisition methods for printer log that the application one embodiment provides referring to Fig. 1, Fig. 1.
As shown in Figure 1, present embodiments providing a kind of acquisition methods of printer log, it is applied in printer system,
Printer system includes server and several printers, and the present embodiment is by taking the execution of printer side as an example, the method for the present embodiment
Including at least following steps:
Step 11: sending log to server and upload unlatching request；Log uploads the mark opened and carry printer in request
Know information.
Step 12: reception server is uploaded in response to log opens the log upload open command that request returns, in log
It passes in open command and carries preset storage space information.
Server is returned to printer and is spread in log after the log for receiving printer transmission uploads and opens request
Open instruction.Storage space information is carried can be real using the relevant technologies in the specific implementation that log uploads in open command
Existing, this will not be detailed here.
Step 13: being uploaded in open command from the log received and obtain storage space information.
Step 14: obtaining the printer log in printer.
Step 15: the printer log that will acquire is uploaded in the memory space that storage space information indicates in server.
In the scheme of the application, log can be sent to server and uploads unlatching request, log is uploaded to open and be taken in request
Identification information with printer.When printer breaks down, user can be by the identification-information reporting of fault printer to factory
Family, producer receive the printing that failure is found in the printer that log uploads unlatching request according to identification information in server
The identification information of machine, and uploaded in response to the log and open request to the printer of failure return log upload open command.Its
In, log uploads in open command and carries preset storage space information.It gets log and uploads open command, parse storage
Spatial information uploads onto the server the printer log of fault printer memory space indicated by middle storage space information
In.In this way, maintenance personal is not necessarily to check printer log to each scene compared with the relevant technologies, it can remotely recognize and beat
The log information of print machine finds the failure problems of printer faster, improves maintenance efficiency, can facilitate producer and use simultaneously
Efficiency after sale is improved at family.
It should be noted that the executing subject of the method for the present embodiment can be printer, it is also possible to base in printer
In the functional module of software and/or hardware.
Wherein, the identification information of printer be identify equipment uniqueness information, specifically, can be, but not limited to include with
At least one of in lower item: the sequence number of printer, medium access control MAC (Media Access Control, MAC)
Location, label card.Identification information is carried can be real using the relevant technologies in the specific implementation that log uploads in unlatching request
Existing, this will not be detailed here.
Wherein, memory space can be, but not limited to include cloud disc file folder.Correspondingly, the corresponding memory space of memory space
Information can be, but not limited to include cloud disc file folder filename.Wherein, the filename of cloud disc file folder can be according to printing
The name of machine sequence number, it is easy to search, can also be named using other symbols, be will not enumerate herein.
It is understood that detect the network-like of printer before sending log to server and uploading unlatching request
State, if detecting, network is in an off state, and to establish the communication connection of printer and server.Printer and server can
To be communicatively coupled by Ethernet.
Since the internal storage space of printer is limited, in order to save space resources, partial log can be deleted, for example,
It can delete apart from the farther away log of current time, retain apart from the closer log of current time, printer log meeting before
It is covered by new printer log.Therefore, in above-mentioned steps 14, the printer log in printer is obtained, it is specific real
Existing mode may include: the printer log obtained in current time preset time period.Wherein, preset time period is distance
Current time nearest period, duration can be configured according to the physical memory size of printer.For example, when default
Between the range of duration of section can be 5~15 minutes, optionally, the length of preset time period is 10 minutes.In the present embodiment, only
The printer log for obtaining the period nearest apart from current time, not only saves space resources, but also can reduce data biography
It is defeated, accelerate uploading speed.
In above-mentioned steps 11, log is sent to server and uploads unlatching request, specific implementation may include: regular
Or uploading to server transmission log for non-periodically opens request.
According to non-periodically send log upload open request mode, specifically, can according to user's actual needs come
Triggering sends log upload unlatching request, for example, can be when printer breaks down, by user, actively setting inputs unlatching hair
It send log to upload the operation opened and requested, after detecting that the unlatching of user's input sends the operation that log uploads unlatching request, opens
Begin to send log upload unlatching request to server.
It sends log according to regular and uploads the mode of request of opening, in implementation, can be uploaded with the log of monitor printer
State when the log upload state of printer includes closed state, sends log to server and uploads unlatching request.Receive clothes
It is engaged in after the log upload open command that device is sent, the log of printer is uploaded into state and is revised as open state from closed state.
Unlatching request is uploaded in this way, state automatic trigger can be uploaded according to log and send log, is uploaded convenient for opening at any time.Implement
In, the time interval of transmission can be set according to user's actual needs, for example, it is 0.5~2 point that time interval, which can be set,
Clock, optionally, time interval are 1 minute, then, printer will send to server every 1 minute and spread in a log
Request is opened, is uploaded convenient for quickly opening.
After printer log has uploaded, in order to save flow and printer resource, the unnecessary wasting of resources is avoided,
In some embodiments, the acquisition methods of printer log can also include: to send log to server to upload turn-off request；Log
Upload the identification information that printer is carried in turn-off request；It receives server and uploads the log that turn-off request returns in response to log
Upload out code；After receiving log upload out code, stop uploading printer log to memory space.
Correspondingly, to server send log upload turn-off request specific implementation also may include: periodically or
Non-periodically sends log upload turn-off request to server.
According to non-periodically send log upload turn-off request mode, specifically, can according to user's actual needs come
Triggering transmission log uploads turn-off request, for example, can be actively entered transmission log when printer restores by user and upload pass
The operation for closing request starts to send day to server after the operation for sending log upload turn-off request for detecting user's input
Will uploads turn-off request.
It, still can be in the log of monitor printer in implementation according to the regular mode for sending log and uploading turn-off request
Biography state sends log to server and uploads turn-off request when printer log upload state includes open state.Receive clothes
It is engaged in after the log upload out code that device is sent, the log of printer is uploaded into state and is in off state from open state modification.
Turn-off request is uploaded in this way, state automatic trigger can be uploaded according to log and send log, convenient for stopping uploading at any time.Specifically
, the time interval of transmission can be set according to user's actual needs, for example, it is 0.5~2 point that time interval, which can be set,
Clock, optionally, time interval are 1 minute, then, printer will send a log to server every 1 minute and upload pass
Request is closed, is uploaded convenient for closing at any time.
If never receiving log uploads out code, can continue to upload printer log to server.
Referring to fig. 2, Fig. 2 is a kind of process of the acquisition methods for printer log that another embodiment of the application provides
Figure.
As shown in Fig. 2, present embodiments providing a kind of acquisition methods of printer log, it is applied in printer system,
Printer system includes server and several printers, and the present embodiment is by taking the execution of server side as an example, the method for the present embodiment
Including at least following steps:
Step 21: receiving the log that printer is sent and upload unlatching request；Log, which uploads to open in request, carries printer
Identification information.
Step 22: the identification information opened and obtain printer in request is uploaded from log.
Step 23: the first incoming event of detection；First incoming event includes the identification information for inputting printer.
The maintenance personal of producer can input the identification information of the printer of the failure of user's offer.
Step 24: if detecting the first incoming event, the printing of input is searched from the identification information of the printer of acquisition
The identification information of machine.
Step 25: if finding the identification information of the printer of input, detecting the second incoming event；Second incoming event packet
It includes log and uploads the input operation opened.
Step 26: if detecting the second incoming event, generating log and upload open command；Log uploads wraps in open command
Containing preset storage space information.
Specifically, finding input from the identification information of printer and the corresponding relationship of preset storage space information
Printer the corresponding storage space information of identification information, by storage space information be added to log upload open command in one
It rises and is sent to printer.Storage space information is added to the method in log upload open command can be real with reference to the relevant technologies
Existing, and will not be described here in detail.
Step 27: the printer identified to the identification information of the printer of input sends log and uploads open command.
Step 28: receiving the printer response that the identification information of the printer of input is identified and upload open command in log
The printer log of upload, and save in the memory space indicated to storage space information.
In the scheme of the application, log can be sent to server and uploads unlatching request, log is uploaded to open and be taken in request
Identification information with printer.When printer breaks down, user can be by the identification-information reporting of fault printer to factory
Family, producer receive the printing that failure is found in the printer that log uploads unlatching request according to identification information in server
The identification information of machine, and uploaded in response to the log and open request to the printer of failure return log upload open command.Its
In, log uploads in open command and carries preset storage space information.It gets log and uploads open command, parse storage
Spatial information uploads onto the server the printer log of fault printer memory space indicated by middle storage space information
In.In this way, maintenance personal is not necessarily to check printer log to each scene compared with the relevant technologies, it can remotely recognize and beat
The log information of print machine finds the failure problems of printer faster, improves maintenance efficiency, can facilitate producer and use simultaneously
Efficiency after sale is improved at family.
It should be noted that the executing subject of the method for the present embodiment can be server, it is also possible to base in server
In the functional module of hardware and/or software.
In the case where printer and server establish communication connection status, it can receive and establish each printing communicated to connect
The log that machine is sent, which uploads, opens request.
Wherein, the identification information of printer be identify equipment uniqueness information, specifically, can be, but not limited to include with
At least one of in lower item: sequence number, the medium access control MAC Address, label card of printer.Identification information was carried in day
Will, which uploads the specific implementation opened in request, can realize that this will not be detailed here using the relevant technologies.
Wherein, memory space can be, but not limited to include cloud disc file folder.Correspondingly, the corresponding memory space of memory space
Information can be, but not limited to include cloud disc file folder filename.Wherein, the filename of cloud disc file folder can be according to printing
The name of machine sequence number, it is easy to search, can also be named using other symbols, be will not enumerate herein.
It is the operation interface schematic diagram that another embodiment of the application provides referring to Fig. 3, Fig. 3.
As shown in figure 3, showing the sequence number of printer in operation interface, illustrated in figure with " 17834NPXYW243 ",
" log, which uploads, opens " option is shown, factory repair personnel can be inputted on interface for " log, which uploads, opens " option
Operation is chosen, detects that this chooses operation, that is, detects the second incoming event.
In some embodiments, printer response that the identification information of the printer of input is identified is received in spreading in log
The printer log that instruction uploads is opened, and after saving in the memory space that indicates to storage space information, printer log
Acquisition methods can also comprise determining that in the log that the printer that the identification information for receiving the printer of input is identified is sent
After passing turn-off request, third incoming event is detected；Third incoming event includes that log uploads the input operation closed；If detecting
Third incoming event, the printer identified to the identification information of the printer of input send log and upload out code.
Wherein, after printer log, which uploads, to be completed, will start to send log upload turn-off request to server.
In implementation, determine in the log for receiving the printer transmission identified to the identification information of the printer inputted
After passing turn-off request, the operation closed is uploaded input journal is arranged according to the actual situation by factory repair personnel.In this way, can
To save flow and printer resource, the unnecessary wasting of resources is avoided.
Still by taking operation interface shown in Fig. 3 as an example, " log, which uploads, closes " option, factory repair people are also shown in Fig. 3
Member can input on interface chooses operation for " log, which uploads, closes " option, detects that this chooses operation, that is, detects
Third incoming event.
Referring to fig. 4, Fig. 4 is that determination connects in a kind of acquisition methods for printer log that another embodiment of the application provides
Receive the flow chart of log turn-off request.
As shown in figure 4, the acquisition methods of printer log provided in this embodiment can also include:
Step 41: receiving the log that each printer is sent and upload turn-off request；It includes printer that log, which uploads turn-off request,
Identification information.
Step 42: the identification information that printer is obtained in turn-off request is uploaded from log.
Step 43: the identification information of the printer of input is searched from the identification information of the printer of acquisition.
Step 44: if finding the identification information of the printer of input, determining the mark letter for receiving the printer of input
It ceases the log that identified printer is sent and uploads turn-off request.
It is a kind of process of the acquisition methods for printer log that another embodiment of the application provides referring to Fig. 5, Fig. 5
Figure, the present embodiment is by taking the interaction of printer and server executes as an example.
The concrete application scene of the present embodiment is described as follows:
In the scene of the present embodiment, including server and several printers.Assuming that the printer of user A breaks down,
It needs to upload onto the server the fault printer log of user A.User A will first contact factory repair personnel, inform producer's dimension
Repair the sequence number of the printer of personnel's failure.
The fault printer of user A can detecte the network state of printer, if not establishing communication link with server
Connect, then follow the steps 501: printer and server are established and are communicated to connect.
Step 502: printer sends log to server and uploads unlatching request.
All printers for establishing communication connection with server can send log upload to server and open request.Day
Will uploads the identification information for opening carrier's printer in request, and in the present embodiment, identification information includes the sequence of printer
Number.
Step 503: server receives the log that printer is sent and uploads unlatching request.
Step 504: server uploads the identification information opened and obtain printer in request from log.
Step 505: server detects the first incoming event；First incoming event includes the identification information for inputting printer.
The sequence number of the fault printer of user A can be input to server by factory repair personnel.
Step 506: if server detects the first incoming event, input is searched from the identification information of the printer of acquisition
Printer identification information.
Server detects the sequence number of the fault printer of factory repair personnel input, from the sequence of the printer got
The sequence number of input is found in row number.
Step 507: if server finds the identification information of the printer of input, detecting the second incoming event；Second is defeated
Incoming event includes that log uploads the input operation opened.
After server finds the sequence number of the printer of input, factory repair personnel can be based on behaviour shown in Fig. 3
Make interface setting input printer log and uploads the operation opened.
Step 508: if server detects the second incoming event, generating log and upload open command.
Step 509: the printer that server is identified to the identification information of the printer of input sends log and uploads unlatching
Instruction.
Step 510: printer receives the log that server uploads unlatching request return in response to log and uploads open command.
Step 511: printer uploads in open command from the log received and obtains storage space information.
Step 512: printer obtains the printer log in printer.
Step 513: the printer log that printer will acquire is uploaded to the storage that storage space information indicates in server
In space.
Step 514: the printer response that the identification information that server receives the printer of input is identified is uploaded in log
The printer log that open command uploads, and save in the memory space indicated to storage space information.
Step 515: printer sends log to server and uploads turn-off request.
After printer log, which uploads, to be completed, the fault printer of user A starts to send log upload pass to server
Close request.
Step 516: server determines the day that the printer that the identification information for the printer for receiving input is identified is sent
After will uploads turn-off request, third incoming event is detected；Third incoming event includes that log uploads the input operation closed.
After the log that the fault printer that server receives user A is sent uploads turn-off request, factory repair personnel can
To upload the operation closed based on operation interface shown in Fig. 3 as needed come input journal.
Step 517: if server detects third incoming event, being beaten to what the identification information of the printer of input was identified
Print machine sends log and uploads out code.
Step 518: printer receives server and uploads the log upload out code that turn-off request returns in response to log.
Step 519: after printer receives log upload out code, stopping uploading printer log to memory space.
It is a kind of system construction drawing for printer that the application one embodiment provides referring to Fig. 6, Fig. 6.
As shown in fig. 6, a kind of printer provided in this embodiment, comprising:
Processor 601, and the memory 602 being connected with processor 601；
Memory 602 is for storing computer program；
Processor 601 is for calling and executing the computer program in memory 602, to execute such as any of the above embodiment
The method.
The specific embodiment of printer provided by the embodiments of the present application can be with reference to printer described in any of the above example
The embodiment of the acquisition methods of side printer log, details are not described herein again.
It is a kind of system construction drawing for server that the application one embodiment provides referring to Fig. 7, Fig. 7.
As shown in fig. 7, a kind of server provided in this embodiment, comprising:
Processor 701, and the memory 702 being connected with processor 701；
Memory 702 is for storing computer program；
Processor 701 is for calling and executing the computer program in memory 702, to execute such as any of the above embodiment
The method.
The specific embodiment of server provided by the embodiments of the present application can be with reference to server described in any of the above example
The embodiment of the acquisition methods of side printer log, details are not described herein again.
It is a kind of structure chart for printer system that the application one embodiment provides referring to Fig. 8, Fig. 8.
As shown in figure 8, a kind of printer system provided in this embodiment, comprising: several as described above in Example beats
Print machine 801 and server 802 as described above in Example.
The specific embodiment of printer system provided by the embodiments of the present application can be beaten with reference to described in any of the above example
The embodiment of the acquisition methods of pusher side and server side printer log is printed, details are not described herein again.
It is understood that same or similar part can mutually refer in the various embodiments described above, in some embodiments
Unspecified content may refer to the same or similar content in other embodiments.
It should be noted that term " first ", " second " etc. are used for description purposes only in the description of the present application, without
It can be interpreted as indication or suggestion relative importance.In addition, in the description of the present application, unless otherwise indicated, the meaning of " multiple "
Refer at least two.
In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", " specifically show
The description of example " or " some examples " etc. means specific features, structure, material or spy described in conjunction with this embodiment or example
Point is contained at least one embodiment or example of the application.In the present specification, schematic expression of the above terms are not
Centainly refer to identical embodiment or example.Moreover, particular features, structures, materials, or characteristics described can be any
One or more embodiment or examples in can be combined in any suitable manner.
Although embodiments herein has been shown and described above, it is to be understood that above-described embodiment is example
Property, it should not be understood as the limitation to the application, any those of ordinary skill in the art discloses in the application
In the range of, the change, modification, replacement and modification that can be readily occurred in should all be covered within the scope of protection of this application.Cause
This, the protection scope of the application should be based on the protection scope of the described claims.
Claims (10)
1. a kind of acquisition methods of printer log, which is characterized in that be applied in printer system, the printer system packet
Include server and several printers, which comprises
Log, which is sent, to the server uploads unlatching request；The log uploads the mark opened and carry the printer in request
Know information；
It receives the server and is uploaded in response to the log and open the log that request returns and upload open command, in the log
It passes in open command and carries preset storage space information；
It is uploaded in open command from the log received and obtains the storage space information；
Obtain the printer log in the printer；
The printer log that will acquire is uploaded in the memory space of the instruction of storage space information described in the server.
2. the method as described in claim 1, which is characterized in that the printer log that will acquire is uploaded to the clothes
After being engaged in the memory space of the instruction of storage space information described in device, the method also includes:
Log, which is sent, to the server uploads turn-off request；The log uploads the mark that the printer is carried in turn-off request
Know information；
It receives the server and uploads the log upload out code that turn-off request returns in response to the log；
After receiving the log upload out code, stop uploading the printer log to the memory space.
3. method according to claim 2, which is characterized in that further include:
Monitoring journal uploads state；It includes closed state that the log, which uploads state,；
It is described to send log upload unlatching request to the server, comprising:
If it includes closed state that the log, which uploads state, Xiang Suoshu server sends log and uploads unlatching request.
4. method as claimed in claim 3, which is characterized in that it further includes open state that the log, which uploads state,；It is described to
The server sends log and uploads turn-off request, comprising:
If it includes open state that the log, which uploads state, Xiang Suoshu server sends log and uploads turn-off request.
5. a kind of acquisition methods of printer log, which is characterized in that be applied to printer system, the printer system includes
Server and several printers, which comprises
It receives the log that the printer is sent and uploads unlatching request；The log, which uploads to open in request, carries the printer
Identification information；
The identification information opened and obtain the printer in request is uploaded from the log；
Detect the first incoming event；First incoming event includes the identification information for inputting the printer；
If detecting first incoming event, the printing of input is searched from the identification information of the printer of acquisition
The identification information of machine；
If finding the identification information of the printer of input, the second incoming event is detected；Second incoming event includes
Log uploads the input operation opened；
If detecting second incoming event, generates log and upload open command；The log uploads in open command
Preset storage space information；
The printer identified to the identification information of the printer of input sends the log and uploads open command；
The printer response that the identification information of the printer of reception input is identified uploads to open in the log to be referred to
The printer log uploaded is enabled, and is saved in the memory space indicated to the storage space information.
6. method as claimed in claim 5, which is characterized in that the identification information of the printer for receiving input is marked
The printer response known uploads the printer log that open command uploads in the log, and saves to the memory space
After in the memory space of information instruction, the method also includes:
The log for determining that the printer that the identification information for the printer for receiving input is identified is sent uploads closing
After request, third incoming event is detected；The third incoming event includes that log uploads the input operation closed；
If detecting the third incoming event, the printer identified to the identification information of the printer of input is sent out
Log is sent to upload out code.
7. method as claimed in claim 6, which is characterized in that further include:
It receives the log that each printer is sent and uploads turn-off request；It includes the printer that the log, which uploads turn-off request,
Identification information；
The identification information that the printer is obtained in turn-off request is uploaded from the log；
The identification information of the printer of input is searched from the identification information of the printer of acquisition；
If finding the identification information of the printer of input, the identification information institute for receiving the printer of input is determined
The log that the printer of mark is sent uploads turn-off request.
8. a kind of printer characterized by comprising
Processor, and the memory being connected with the processor；
The memory is for storing computer program；
The processor is for calling and executing the computer program in the memory, to execute such as claim 1-4
Described in any item methods.
9. a kind of server characterized by comprising
Processor, and the memory being connected with the processor；
The memory is for storing computer program；
The processor is for calling and executing the computer program in the memory, to execute such as claim 5-7
Described in any item methods.
10. a kind of printer system, which is characterized in that including several printers as claimed in claim 8 and such as claim 9
The server.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910474815.6A CN110209564A (en) | 2019-06-03 | 2019-06-03 | Acquisition methods, printer, server and the printer system of printer log |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201910474815.6A CN110209564A (en) | 2019-06-03 | 2019-06-03 | Acquisition methods, printer, server and the printer system of printer log |
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| CN110209564A true CN110209564A (en) | 2019-09-06 |
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| CN201910474815.6A Pending CN110209564A (en) | 2019-06-03 | 2019-06-03 | Acquisition methods, printer, server and the printer system of printer log |
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Application publication date: 20190906 |