CN110196927A - It is a kind of to take turns interactive method, device and equipment more - Google Patents

It is a kind of to take turns interactive method, device and equipment more Download PDF

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Publication number
CN110196927A
CN110196927A CN201910383367.9A CN201910383367A CN110196927A CN 110196927 A CN110196927 A CN 110196927A CN 201910383367 A CN201910383367 A CN 201910383367A CN 110196927 A CN110196927 A CN 110196927A
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China
Prior art keywords
user
reply data
instruction
client
server
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CN201910383367.9A
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Chinese (zh)
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CN110196927B (en
Inventor
吕飞飞
张子隆
刘炎
吴浩
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Volkswagen Mobvoi Beijing Information Technology Co Ltd
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Volkswagen Mobvoi Beijing Information Technology Co Ltd
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Priority to CN201910383367.9A priority Critical patent/CN110196927B/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/903Querying
    • G06F16/9032Query formulation
    • G06F16/90332Natural language query formulation or dialogue systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/011Arrangements for interaction with the human body, e.g. for user immersion in virtual reality

Abstract

The embodiment of the invention discloses one kind to take turns interactive method, device and equipment more, this method comprises: client obtains user's interactive voice that user inputs under current session round, and parses to be analyzed the instruction;The client is if it is determined that be that return instruction, then acquisition and the message identification of the matched upper level machine reply data of machine reply data of the current session round are sent to server;The client receives the confirmation returning response of the server, and the upper level machine reply data of storage is presented to the user.The technical solution of the embodiment of the present invention, when client parsing user's interactive voice is return instruction, by sending message identification and obtaining the confirmation returning response of server, corresponding machine reply data is transferred to be presented to the user, realize more wheels dialogue between man-machine, user experience is improved, while reducing the data bandwidth of client occupancy, saves server resource.

Description

It is a kind of to take turns interactive method, device and equipment more
Technical field
The present embodiments relate to human-computer interaction technique field, more particularly to a kind of more wheel interactive methods, device and Equipment.
Background technique
With being constantly progressive for software technology, various application programs (Application, abbreviation APP) are appeared in In the people visual field, voice interactive function has become as an invisible tie between user and application program using journey A particularly important component part in sequence exploitation.
The application program developed at present is all using single-wheel session, for example, user exists in the conversation procedure of interactive voice Say " nearby have what nice ", what voice interactive function returned is cuisines list, user it may be said that dining room name or column The index number of table, such as " first ", into the details interface to the dining room, when user does not like the dining room or wants to check When other dining rooms, then user needs to re-enter " nearby having anything to be fond of eating ".
Such interactive voice mode is needed logically there are larger defect, the especially relevance between shortage context Server is wanted repeatedly to provide identical session content, especially when the level of user conversation is more, user generally requires frequently defeated Enter the same problem, after repeatedly screening, gets to the dialogue level needed, considerably increase interaction times, extend Session duration.
Summary of the invention
Take turns interactive method, device and equipment the embodiment of the invention provides one kind realizes more wheels between man-machine more Dialogue ensure that the accuracy that data are presented, and avoids client and repeats to obtain identical data content, saves server money Source.
In a first aspect, the embodiment of the invention provides one kind to take turns interactive method more, comprising:
Client obtains user's interactive voice that user inputs under current session round, and to user's interactive voice Instruction parsing is carried out, is analyzed the instruction;
The client then obtains the machine with the current session round if it is determined that described analyze the instruction as return instruction The message identification of the matched upper level machine reply data of reply data is sent to server;
The client determines institute according to the server feedback and the message identification matched confirmation returning response It states user's interactive voice and meets historical machine reply data request condition, and be in by the upper level machine reply data of storage Now give user.
Second aspect, the embodiment of the invention provides one kind to take turns interactive method more, comprising:
Server receives user's interactive voice that the user that client is sent inputs under current session round;
The server is if it is determined that user's interactive voice is return instruction, then acquisition and the current session round The message identification of the matched upper level machine reply data of machine reply data, and feed back and the matched confirmation of the message identification Returning response determines that user's interactive voice meets historical machine reply data request condition;
The server is using the upper level machine reply data as current machine reply data, so that the server Keep data synchronous with the client.
The third aspect, the embodiment of the invention provides one kind to take turns human-computer dialogue device more, is applied in client, comprising:
Command analysis module, the user's interactive voice inputted under current session round for obtaining user, and to described User's interactive voice carries out instruction parsing, is analyzed the instruction;
Message identification obtains module, for if it is determined that described analyze the instruction as return instruction, then obtain with it is described currently right The message identification for talking about the matched upper level machine reply data of machine reply data of round is sent to server;
Module is presented in machine reply data, for according to the server feedback and the message identification matched confirmation Returning response determines that user's interactive voice meets historical machine reply data request condition, and by described upper the one of storage Grade machine reply data is presented to the user.
Fourth aspect, the embodiment of the invention provides one kind to take turns human-computer dialogue device more, is applied in server, comprising:
User's interactive voice obtains module, the use that the user for receiving client transmission inputs under current session round Family interactive voice;
Instruct respond module, be used for if it is determined that user's interactive voice be return instruction, then obtain with it is described currently it is right The message identification of the matched upper level machine reply data of machine reply data of round is talked about, and is fed back and the message identification The confirmation returning response matched determines that user's interactive voice meets historical machine reply data request condition;
First data simultaneous module, for using the upper level machine reply data as current machine reply data, with The server is set to keep data synchronous with the client.
5th aspect, the embodiment of the invention provides a kind of equipment, the equipment includes:
One or more processors;
Storage device, for storing one or more programs;
When one or more of programs are executed by one or more of processors, so that one or more of processing Device realizes more wheel interactive methods described in any embodiment of that present invention.
6th aspect, the embodiment of the invention also provides a kind of computer readable storage mediums, are stored thereon with computer Program realizes more wheel interactive methods described in any embodiment of that present invention when the program is executed by processor.
The technical solution of the embodiment of the present invention parses user's interactive voice by client, in user's interaction language When sound is return instruction, the message identification of storage is sent to server, and after receiving the confirmation returning response of server, this Ground is transferred corresponding machine reply data and is presented to the user, and realizes more wheels dialogue between man-machine, improves user experience, and By demonstrating the validity of message identification, the accuracy that data are presented ensure that, meanwhile, reduce the data of client occupancy Bandwidth avoids and repeats to obtain identical data content from server, saves server resource.
Detailed description of the invention
Figure 1A is the flow chart for more wheel interactive methods that the embodiment of the present invention one provides;
Figure 1B is the data flowchart for more wheel interactive methods that the embodiment of the present invention one provides;
Fig. 2A is the flow chart of more wheel interactive methods provided by Embodiment 2 of the present invention;
Fig. 2 B is the data flowchart of more wheel interactive methods provided by Embodiment 2 of the present invention;
Fig. 3 is the structural block diagram for more wheel human-computer dialogue devices that the embodiment of the present invention three provides;
Fig. 4 is the structural block diagram for more wheel human-computer dialogue devices that the embodiment of the present invention four provides;
Fig. 5 is the structural block diagram for the equipment that the embodiment of the present invention five provides.
Specific embodiment
The present invention is described in further detail with reference to the accompanying drawings and examples.It is understood that this place is retouched The specific embodiment stated is used only for explaining the present invention rather than limiting the invention.It also should be noted that in order to just Only the parts related to the present invention are shown in description, attached drawing rather than entire infrastructure.
Embodiment one
Figure 1A is the flow chart for the more wheel interactive methods of one kind that the embodiment of the present invention one provides, and the present embodiment is applicable Carry out the case where taking turns human-computer dialogue in user and client, this method can be by more wheel human-computer dialogues in the embodiment of the present invention more Device executes, which can be by software and or hardware realization, and generally can integrate and to provide human-computer interaction function In client, it is used cooperatively with the server for providing machine reply data, typically, can integrate in vehicle mounted guidance client In, this method specifically comprises the following steps:
S110, client obtain user's interactive voice that user inputs under current session round, and hand over the user Mutual voice carries out instruction parsing, is analyzed the instruction.
Client (Client) is that the application program of local service is provided for user, is mounted in the client computer of user, example Such as, it is mounted in the electronic equipments such as mobile phone and computer;It is mounted in the communication device of the vehicles such as automobile, train and aircraft. Client includes diversified forms, for example, browsing the browser and various types of application programs that webpage uses (Application, APP) etc..Optionally, in embodiments of the present invention, to the type of client and client is installed Client type is not especially limited.
Client in the embodiment of the present invention is that have the client of human-computer interaction function, the interaction language of available user Sound.In current session, client carries out instruction parsing when getting user's interactive voice, to user's interactive voice, It is analyzed the instruction.Optionally, in embodiments of the present invention, automatic speech recognition (Automatic Speech is utilized Recognition, abbreviation ASR) and technology and/or natural language understanding (Natural Language Understanding, referred to as NLU) technology carries out instruction parsing to user's interactive voice, is analyzed the instruction.ASR is will be in the vocabulary in human speech Appearance is converted to computer-readable input, such as key, binary coding or character string etc..NLU is then to focus on text Semanteme, i.e., content of text is converted into text semantic, the precise meaning of word is not important in text, it is important that text pass The semantic information reached.
S120, the client then obtain and the current session round if it is determined that described analyze the instruction as return instruction The message identification of the matched upper level machine reply data of machine reply data be sent to server.
Client is according to the instruction after parsing, if it is confirmed that being return instruction;The return instruction is looking into for user's sending Take a fancy to the instruction of level-one machine reply data;If the machine reply data of current session round is based on another machine answer number What the relevant information in obtained, then the machine reply data of the current session round is answered as another described machine The next stage machine reply data of answer evidence, another described machine reply data are then used as the machine response of current session round The upper level machine reply data of data;For example, identifying includes keys such as " returns ", " upper level " or " gravity treatment " in instruction Word then assert that the instruction is return instruction, then client obtains the machine reply data with the current session round at this time The message identification of matched upper level machine reply data is simultaneously sent to server.For example, user is " attached by issuing voice messaging Close cuisines ", client provide corresponding " cuisines list ", are somebody's turn to do " cuisines list " and are used as first order machine reply data;? Under the dialogue, user again by issue voice messaging selection " cuisines list " in " cuisines title " or " index number " with The details of one of cuisines are checked, then the details for the cuisines that client provides then are used as second level machine to answer Answer evidence, first order machine reply data are the upper level machine reply data of second level machine reply data.Each machine Device reply data can all generate a matching and unique message identification, when generating for indicating the machine response Data, therefore, client is under the machine reply data of current session round namely under the dialogue of the details of the cuisines, When getting return instruction, then search the corresponding message identification of machine reply data of upper level, i.e., " cuisines list " it is corresponding Message identification, and it is sent to server.
S130, the client according to the server feedback and the message identification matched confirmation returning response, Determine that user's interactive voice meets historical machine reply data request condition, and by the upper level machine response of storage Data are presented to the user.
If client gets the confirmation returning response of server feedback, illustrate that the message identification is effective, for example, above-mentioned " cuisines list " corresponding message identification has determined that user's interactive voice meets historical machine reply data request item Part, client will be stored in the upper level machine reply data of local current machine reply data, the i.e. detailed letter of the cuisines The upper level machine reply data " cuisines list " of breath is presented to the user.Particularly, machine reply data can with voice and/or The mode of textual list is presented to the user, and can also be presented to the user in other ways, in embodiments of the present invention, optionally, The presentation mode of machine reply data is not especially limited.
If client gets the message identification illegal command of server feedback or does not receive service within the set time The confirmation returning response of device feedback, then notify user's return instruction invalid in the form of voice and/or text, so that user's weight It is new to carry out interactive voice.
Optionally, in embodiments of the present invention, the use that user inputs under current session round is obtained in the client Family interactive voice, and instruction parsing is carried out to user's interactive voice, after being analyzed the instruction, the client if it is determined that It is described to analyze the instruction as irrevocable instruction, then described analyze the instruction is sent to server, so that the server is searched and institute It states and analyzes the instruction matched machine reply data and generate and the matched message identification of machine reply data;It is described irrevocable Instruction, is other user instructions in addition to return instruction;Particularly, if identify in user instruction do not include " return ", " on The keywords such as level-one " and " gravity treatment " will the user instruction be considered as irrevocable instruction, for example, the dialogue of current round is client root " the cuisines list " provided according to the voice messaging " cuisines of attachment " that user issues, the voice messaging that user issues again are " neighbouring supermarket ", client confirm that this is analyzed the instruction as irrevocable instruction according to the instruction after parsing, then at this time will parsing Instruction is sent to server so that the server search with " neighbouring supermarket " matched " supermarket's list " and generate with it is " super The matched message identification of city's list ";If client get as the server send described in " supermarket's list " and with institute " supermarket's list " matched message identification is stated, then is locally stored, and by described in " supermarket's list " is presented to the user.
The technical solution of the embodiment of the present invention parses user's interactive voice by client, in user's interaction language When sound is return instruction, the message identification of storage is sent to server, and after receiving the confirmation returning response of server, this Ground is transferred corresponding machine reply data and is presented to the user, and realizes more wheels dialogue between man-machine, improves user experience, and By demonstrating the validity of message identification, the accuracy that data are presented ensure that, meanwhile, reduce the data of client occupancy Bandwidth avoids and repeats to obtain identical data content from server, saves server resource.
Concrete application scene one
Figure 1B is the more wheel human-computer dialogues of one kind that concrete application scene one of the present invention provides on the basis of the above embodiments The data flowchart of method, the data flow are as follows:
Client obtains user's interactive voice that user inputs under current session round and parses;Client determines parsing Instruction afterwards is return instruction;Client obtains the matched upper level machine of machine reply data with the current session round The message identification of reply data;The message identification is sent to server by client;Server receives the letter that client is sent Breath mark;Message identification described in server authentication is effective;Server generates and the matched confirmation returning response of the message identification, And current machine reply data is updated, it is synchronous with the data of client to guarantee;Server sends the confirmation returning response To client;Client receives the confirmation returning response that server is sent;Client determines that user's interactive voice meets history machine Device reply data request condition;The upper level machine reply data of storage is presented to the user by client.
The technical solution of the embodiment of the present invention parses user's interactive voice by client, in user's interaction language When sound is return instruction, the message identification of storage is sent to server, and after receiving the confirmation returning response of server, this Ground is transferred corresponding machine reply data and is presented to the user, and realizes more wheels dialogue between man-machine, improves user experience, and By demonstrating the validity of message identification, the accuracy that data are presented ensure that, meanwhile, reduce the data of client occupancy Bandwidth avoids and repeats to obtain identical data content from server, saves server resource.
Embodiment two
Fig. 2A is a kind of flow chart of more wheel interactive methods provided by Embodiment 2 of the present invention, and the present embodiment is applicable Carry out the case where taking turns human-computer dialogue in user and client, this method can be by more wheel human-computer dialogues in the embodiment of the present invention more Device executes, which can be by software and or hardware realization, and generally can integrate and to handle function with human-computer dialogue In the server of energy, it is used cooperatively with the client for obtaining user's interactive voice, typically, can integrate in vehicle mounted guidance service In device, this method specifically comprises the following steps:
S210, server receive user's interactive voice that the user that client is sent inputs under current session round.
S220, the server are if it is determined that user's interactive voice is return instruction, then acquisition and the current session The message identification of the matched upper level machine reply data of the machine reply data of round, and feed back and matched with the message identification Confirmation returning response, determine that user's interactive voice meets historical machine reply data request condition.
Optionally, in embodiments of the present invention, server determines user's interactive voice according to ASR technology and/or NLU technology It whether is return instruction;If server determines that user's interactive voice is return instruction, obtain and the current session round The message identification of the matched upper level machine reply data of machine reply data;If the message identification can be got, prove The return instruction is effective, then confirmation returning response is sent to client, so that the return instruction of client end response user;If cannot The message identification is got, then proves that the return instruction is invalid, sends invalid returning response to client, so that client is logical Know that user's return instruction is invalid.
Optionally, in embodiments of the present invention, the effective time that can be identified with set information, server is within effective time The message identification is saved, more than deleting the message identification after effective time, namely the message identification, the information can not be inquired again Indicating failure;For example, using the machine reply data of current session round in above-described embodiment as the detailed data of cuisines, and information The effective time of mark be ten minutes for, if server at a time determine user's interactive voice be return instruction, The difference time if the moment and upper level machine reply data, i.e., between the generation time of the message identification of " cuisines list " Less than or equal to ten minutes, then the message identification still saves in the server, server is available to arrive the message identification, I.e. the message identification is effective.The different message identification holding times can also be set according to the level of user, for example, VIP User sets the longer message identification holding time, and ordinary user sets the shorter message identification holding time.
Optionally, the message identification includes cryptographic Hash;Cryptographic Hash is by certain hash algorithm, such as MD5 message Digest algorithm (MD5Message-Digest Algorithm) and secure hash algorithm 1 (Secure Hash Algorithm 1, Abbreviation SHA-1) etc., one section of longer data is mapped as the process compared with short data, the relatively short data after mapping is exactly this compared with long number According to cryptographic Hash.In embodiments of the present invention, the algorithm for obtaining cryptographic Hash use is not especially limited.Particularly, for same The user of one time identical content requests, for example, same time different user issues same interactive voice " neighbouring cuisines ", Due to user present position and the difference of hierarchy of users, the machine reply data for inquiring acquisition is not also identical, i.e., data source is not Together, thus also not identical according to the cryptographic Hash of machine reply data generation, therefore, having uniqueness using cryptographic Hash, this is special Point can accurately distinguish different machine reply datas using cryptographic Hash as message identification.
Server feedback confirmation returning response corresponding with message identification, had both been utilized the uniqueness of message identification, guaranteed The accuracy of response, while in turn avoiding sending same machine reply data to client again, reduce client and accounts for Data bandwidth saves server communication resource.
S230, the server are using the upper level machine reply data as current machine reply data, so that described Server keeps data synchronous with the client.
Server is while sending confirmation returning response to client, using the upper level machine reply data as working as Preceding machine reply data, so that the server keeps data synchronous with the client.
Optionally, in embodiments of the present invention, the user of client transmission is received under current session round in server After user's interactive voice of input, the server if it is determined that user's interactive voice be irrevocable instruction, then obtain with The matched machine reply data of user's interactive voice, generation and the matched message identification of machine reply data, by institute It states machine reply data and the message identification feeds back to the client, so that the client is by the machine reply data It is presented to the user;For example, the voice messaging that current round dialogue is server parsing user is " cuisines of attachment ", and then provide " cuisines list " is used as current machine reply data, and server obtains the interactive voice of the user again, and resolve to " near Supermarket " when, it is determined that this is analyzed the instruction as irrevocable instruction, then obtain it is matched " supermarket's list " with " neighbouring supermarket ", And generate with " supermarket's list " matched message identification, server by " supermarket's list " and with " supermarket's list " matched information Mark is sent to client, so that " supermarket's list " is presented to the user by client, meanwhile, server is by " supermarket's list " conduct Current machine reply data, it is synchronous with the data of client to guarantee.
The technical solution of the embodiment of the present invention parses user's interactive voice by server, in user's interaction language When sound is return instruction, according to message identification transmission confirmation returning response to client, and current machine reply data is updated, with It keeps synchronous with the data of client, realizes more wheels dialogue between man-machine, improve user experience, and by demonstrating letter The validity for ceasing mark ensure that the data between accuracy and client and server that data are presented are synchronous, meanwhile, it keeps away Exempt from server to repeat to send identical data content to same client, saves the communication resource.
Concrete application scene two
Fig. 2 B is the more wheel human-computer dialogues of one kind that concrete application scene two of the present invention provides on the basis of the above embodiments The data flowchart of method, the data flow are as follows:
Client obtains user's interactive voice that user inputs under current session round;Client is interactive by the user Voice is sent to server;Server receives user's interactive voice that client is sent, and parses;Server determines the user Interactive voice is return instruction;Server obtains the matched upper level machine of machine reply data with the current session round The message identification of reply data;Server generates and the matched confirmation returning response of the message identification, and updates current machine Reply data;Server will be sent to client with the matched confirmation returning response of the message identification;Client receives service The confirmation returning response that device is sent;The upper level machine reply data of storage is presented to the user by client.
The technical solution of the embodiment of the present invention parses user's interactive voice by server, in user's interaction language When sound is return instruction, according to message identification transmission confirmation returning response to client, and current machine reply data is updated, with It keeps synchronous with the data of client, realizes more wheels dialogue between man-machine, improve user experience, and by demonstrating letter The validity for ceasing mark ensure that the data between accuracy and client and server that data are presented are synchronous, meanwhile, it keeps away Exempt from server to repeat to send identical data content to same client, saves the communication resource.
Embodiment three
Fig. 3 is the structural block diagram of the more wheel human-computer dialogue devices of one kind provided by the embodiment of the present invention three, the device application In client, specifically include: command analysis module 310, message identification obtain module 320 and module is presented in machine reply data 330。
Command analysis module 310, the user's interactive voice inputted under current session round for obtaining user, and to institute It states user's interactive voice and carries out instruction parsing, analyzed the instruction;
Message identification obtains module 320, for if it is determined that described analyze the instruction as return instruction, then obtain with it is described current The message identification of the matched upper level machine reply data of the machine reply data of dialog turns is sent to server;
Module 330 is presented in machine reply data, for according to the matched with the message identification of the server feedback Confirm returning response, determines that user's interactive voice meets historical machine reply data request condition, and will be described in storage Upper level machine reply data is presented to the user.
The technical solution of the embodiment of the present invention parses user's interactive voice by client, in user's interaction language When sound is return instruction, the message identification of storage is sent to server, and after receiving the confirmation returning response of server, this Ground is transferred corresponding machine reply data and is presented to the user, and realizes more wheels dialogue between man-machine, improves user experience, and By demonstrating the validity of message identification, the accuracy that data are presented ensure that, meanwhile, reduce the data of client occupancy Bandwidth avoids and repeats to obtain identical data content from server, saves server resource.
It is optionally, take turns human-computer dialogue device on the basis of the various embodiments described above more, further includes:
Irrevocable instruction determining module, for if it is determined that described analyze the instruction as irrevocable instruction, then referring to the parsing Order is sent to server so that the server search with it is described analyze the instruction matched machine reply data and generation with it is described The matched message identification of machine reply data;
Module is locally stored, if for get the machine reply data sent by the server and with it is described The matched message identification of machine reply data, then be locally stored, and the machine reply data is presented to the user.
Optionally, on the basis of the various embodiments described above, command analysis module 310 is specifically used for:
Instruction solution is carried out to user's interactive voice using automatic speech recognition technology and/or natural language understanding technology Analysis, is analyzed the instruction.
More wheel interactive methods provided by any embodiment of the invention can be performed in above-mentioned apparatus, have execution method phase The functional module and beneficial effect answered.The not technical detail of detailed description in the present embodiment, reference can be made to the present invention is arbitrarily implemented The method that example provides.
Example IV
Fig. 4 is the structural block diagram of the more wheel human-computer dialogue devices of one kind provided by the embodiment of the present invention four, the device application In server, specifically include: user's interactive voice obtains module 410, instruction respond module 420 and the first data simultaneous module 430。
User's interactive voice obtains module 410, and the user for receiving client transmission inputs under current session round User's interactive voice;
Instruct respond module 420, be used for if it is determined that user's interactive voice is return instruction, then obtain with it is described current The message identification of the matched upper level machine reply data of the machine reply data of dialog turns, and feed back and the message identification Matched confirmation returning response determines that user's interactive voice meets historical machine reply data request condition;
First data simultaneous module 430, for using the upper level machine reply data as current machine reply data, So that the server keeps data synchronous with the client.
The technical solution of the embodiment of the present invention parses user's interactive voice by server, in user's interaction language When sound is return instruction, according to message identification transmission confirmation returning response to client, and current machine reply data is updated, with It keeps synchronous with the data of client, realizes more wheels dialogue between man-machine, improve user experience, and by demonstrating letter The validity for ceasing mark ensure that the data between accuracy and client and server that data are presented are synchronous, meanwhile, it keeps away Exempt from server to repeat to send identical data content to same client, saves the communication resource.
It is optionally, take turns human-computer dialogue device on the basis of the various embodiments described above more, further includes:
Machine reply data sending module, be used for if it is determined that user's interactive voice be irrevocable instruction, then obtain with The matched machine reply data of user's interactive voice, generation and the matched message identification of machine reply data, by institute It states machine reply data and the message identification feeds back to the client, so that the client is by the machine reply data It is presented to the user;
Second data simultaneous module is used for using the machine reply data as current machine reply data, so that described Server keeps data synchronous with the client.
Optionally, on the basis of the various embodiments described above, the message identification includes cryptographic Hash.
More wheel interactive methods provided by any embodiment of the invention can be performed in above-mentioned apparatus, have execution method phase The functional module and beneficial effect answered.The not technical detail of detailed description in the present embodiment, reference can be made to the present invention is arbitrarily implemented The method that example provides.
Embodiment five
Fig. 5 is the structural schematic diagram for more wheel man-machine dialogue equipments that the embodiment of the present invention five provides, as shown in figure 5, this sets Standby includes processor 50, memory 51, input unit 52 and output device 53;The quantity of processor 50 can be one in equipment Or it is multiple, in Fig. 5 by taking a processor 50 as an example;Device handler 50, memory 51, input unit 52 and output device 53 can To be connected by bus or other modes, in Fig. 5 for being connected by bus.
Memory 51 is used as a kind of computer readable storage medium, can be used for storing software program, journey can be performed in computer Sequence and module, such as the corresponding module of more wheel human-computer dialogue devices (the instruction solution by client executing in the embodiment of the present invention Analyse module 310, message identification obtains module 320 and module 330 is presented in machine reply data).Alternatively, as in the embodiment of the present invention (user's interactive voice obtains module 410, instruction respond module to the corresponding module of more wheel human-computer dialogue devices executed by server 420 and first data simultaneous module 430) processor 50 be stored in memory 51 by operation software program, instruction and Module realizes above-mentioned more wheel interactive methods thereby executing the various function application and data processing of equipment.
Memory 51 can mainly include storing program area and storage data area, wherein storing program area can store operation system Application program needed for system, at least one function;Storage data area, which can be stored, uses created data etc. according to terminal.This Outside, memory 51 may include high-speed random access memory, can also include nonvolatile memory, for example, at least a magnetic Disk storage device, flush memory device or other non-volatile solid state memory parts.In some instances, memory 51 can be further Including the memory remotely located relative to processor 50, these remote memories can pass through network connection to equipment.It is above-mentioned The example of network includes but is not limited to internet, intranet, local area network, mobile radio communication and combinations thereof.
Input unit 52 can be used for receiving the number or character information of input, and generate with the user setting of equipment and The related key signals input of function control.Output device 53 may include that display screen etc. shows equipment.
Embodiment six
The embodiment of the present invention six additionally provides a kind of computer readable storage medium, and the computer readable storage medium exists For executing more wheel interactive methods when being executed by computer processor, this method comprises:
Client obtains user's interactive voice that user inputs under current session round, and to user's interactive voice Instruction parsing is carried out, is analyzed the instruction;
The client then obtains the machine with the current session round if it is determined that described analyze the instruction as return instruction The message identification of the matched upper level machine reply data of reply data is sent to server;
The client determines institute according to the server feedback and the message identification matched confirmation returning response It states user's interactive voice and meets historical machine reply data request condition, and be in by the upper level machine reply data of storage Now give user.
Alternatively, the computer readable storage medium by computer processor when being executed for executing more wheel human-computer dialogues Method, this method comprises:
Server receives user's interactive voice that the user that client is sent inputs under current session round;
The server is if it is determined that user's interactive voice is return instruction, then acquisition and the current session round The message identification of the matched upper level machine reply data of machine reply data, and feed back and the matched confirmation of the message identification Returning response determines that user's interactive voice meets historical machine reply data request condition;
The server is using the upper level machine reply data as current machine reply data, so that the server Keep data synchronous with the client.
Certainly, a kind of storage medium comprising computer executable instructions, computer provided by the embodiment of the present invention It is man-machine that more wheels provided by any embodiment of the invention can also be performed in the method operation that executable instruction is not limited to the described above Relevant operation in dialogue method.
By the description above with respect to embodiment, it is apparent to those skilled in the art that, the present invention It can be realized by software and required common hardware, naturally it is also possible to which by hardware realization, but in many cases, the former is more Good embodiment.Based on this understanding, technical solution of the present invention substantially in other words contributes to the prior art Part can be embodied in the form of software products, which can store in computer readable storage medium In, floppy disk, read-only memory (Read-Only Memory, ROM), random access memory (Random such as computer Access Memory, RAM), flash memory (FLASH), hard disk or CD etc., including some instructions are with so that a computer is set Standby (can be personal computer, server or the network equipment etc.) executes method described in each embodiment of the present invention.
It is worth noting that, in the embodiment of above-mentioned more wheel human-computer dialogue device, included modules only according to What function logic was divided, but be not limited to the above division, as long as corresponding functions can be realized;In addition, each The specific name of functional module is also only for convenience of distinguishing each other, the protection scope being not intended to restrict the invention.
Note that the above is only a better embodiment of the present invention and the applied technical principle.It will be appreciated by those skilled in the art that The invention is not limited to the specific embodiments described herein, be able to carry out for a person skilled in the art it is various it is apparent variation, It readjusts and substitutes without departing from protection scope of the present invention.Therefore, although being carried out by above embodiments to the present invention It is described in further detail, but the present invention is not limited to the above embodiments only, without departing from the inventive concept, also It may include more other equivalent embodiments, and the scope of the invention is determined by the scope of the appended claims.

Claims (12)

1. a kind of more wheel interactive methods characterized by comprising
Client obtains user's interactive voice that user inputs under current session round, and carries out to user's interactive voice Instruction parsing, is analyzed the instruction;
The client is if it is determined that described analyze the instruction as return instruction, then the machine response of acquisition and the current session round The message identification of the upper level machine reply data of Data Matching is sent to server;
The client determines the use according to the server feedback and the message identification matched confirmation returning response Family interactive voice meets historical machine reply data request condition, and the upper level machine reply data of storage is presented to User.
2. the method according to claim 1, wherein obtaining user under current session round in the client User's interactive voice of input, and instruction parsing is carried out to user's interactive voice, after being analyzed the instruction, comprising:
Described analyze the instruction then is sent to server if it is determined that described analyze the instruction as irrevocable instruction by the client, with It searches the server and analyzes the instruction matched machine reply data and generation is matched with the machine reply data with described Message identification;
If the client get the machine reply data sent by the server and with the machine answer number It according to matched message identification, is then locally stored, and the machine reply data is presented to the user.
3. method according to claim 1 or 2, which is characterized in that described to carry out instruction solution to user's interactive voice Analysis, is analyzed the instruction, comprising: using automatic speech recognition technology and/or natural language understanding technology to user interaction Voice carries out instruction parsing, is analyzed the instruction.
4. a kind of more wheel interactive methods characterized by comprising
Server receives user's interactive voice that the user that client is sent inputs under current session round;
The server then obtains and the machine of the current session round if it is determined that user's interactive voice is return instruction The message identification of the matched upper level machine reply data of reply data, and feed back and returned with the matched confirmation of the message identification Response, determines that user's interactive voice meets historical machine reply data request condition;
The server is using the upper level machine reply data as current machine reply data, so that the server and institute Stating client keeps data synchronous.
5. according to the method described in claim 4, it is characterized in that, receiving the user of client transmission current right in server After the user's interactive voice inputted under words round, comprising:
The server is if it is determined that user's interactive voice is irrevocable instruction, then acquisition is matched with user's interactive voice Machine reply data, generate with the matched message identification of machine reply data, by the machine reply data and described Message identification feeds back to the client, so that the machine reply data is presented to the user by the client;
The server is using the machine reply data as current machine reply data, so that the server and the client End keeps data synchronous.
6. according to the method described in claim 4, it is characterized in that, the message identification includes cryptographic Hash.
7. a kind of more wheel human-computer dialogue devices, are applied in client characterized by comprising
Command analysis module, the user's interactive voice inputted under current session round for obtaining user, and to the user Interactive voice carries out instruction parsing, is analyzed the instruction;
Message identification obtains module, for if it is determined that described analyze the instruction as return instruction, then obtaining and the current session wheel The message identification of the matched upper level machine reply data of secondary machine reply data is sent to server;
Module is presented in machine reply data, for returning with the matched confirmation of the message identification according to the server feedback Response determines that user's interactive voice meets historical machine reply data request condition, and by the upper level machine of storage Device reply data is presented to the user.
8. device according to claim 7, which is characterized in that more wheel human-computer dialogue devices further include:
Irrevocable instruction determining module, for if it is determined that described analyze the instruction as irrevocable instruction, then analyzing the instruction hair for described Send to server so that the server search with it is described analyze the instruction matched machine reply data and generate with the machine The matched message identification of reply data;
Module is locally stored, if for get the machine reply data sent by the server and with the machine The matched message identification of reply data, then be locally stored, and the machine reply data is presented to the user.
9. device according to claim 7 or 8, which is characterized in that described instruction parsing module is specifically used for:
Instruction parsing is carried out to user's interactive voice using automatic speech recognition technology and/or natural language understanding technology, It is analyzed the instruction.
10. a kind of more wheel human-computer dialogue devices, are applied in server characterized by comprising
User's interactive voice obtains module, and the user that the user for receiving client transmission inputs under current session round hands over Mutual voice;
Respond module is instructed, is used for if it is determined that user's interactive voice is return instruction, then acquisition and the current session wheel The message identification of the matched upper level machine reply data of secondary machine reply data, and feed back matched with the message identification Confirm returning response, determines that user's interactive voice meets historical machine reply data request condition;
First data simultaneous module is used for using the upper level machine reply data as current machine reply data, so that institute It states server and keeps data synchronous with the client.
11. device according to claim 10, which is characterized in that more wheel human-computer dialogue devices further include:
Machine reply data sending module, be used for if it is determined that user's interactive voice be irrevocable instruction, then obtain with it is described The matched machine reply data of user's interactive voice, generation and the matched message identification of machine reply data, by the machine Device reply data and the message identification feed back to the client, so that the machine reply data is presented in the client To user;
Second data simultaneous module is used for using the machine reply data as current machine reply data, so that the service Device keeps data synchronous with the client.
12. a kind of equipment, which is characterized in that the equipment includes:
One or more processors;
Storage device, for storing one or more programs;
When one or more of programs are executed by one or more of processors, so that one or more of processors are real Now such as more wheel interactive methods as claimed in any one of claims 1-3, or more wheel people as described in any in claim 4-6 Machine dialogue method.
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