CN110177077B - Account system offline processing method, device, equipment and storage medium - Google Patents
Account system offline processing method, device, equipment and storage medium Download PDFInfo
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Abstract
The invention relates to the field of data processing, and discloses an account system offline processing method, an account system offline processing device, computer equipment and a storage medium, wherein the method comprises the following steps: acquiring a service request sent by a client, wherein the service request comprises user identity information and a service application type; judging whether an account management system is available or not, if not, calling an offline data storage library to perform account system offline processing on the service request, and setting a complementary processing tag for the processed data; judging whether the account management system is available, if so, forwarding the data with the compensation processing tag in the offline data storage library to the account management system for compensation processing; and processing the data with the complementary processing tag and storing the data in an account management system database. By adopting the method, the client APP can be ensured to continuously provide the user service, the experience of the user using the account is improved, and the customer complaint rate is reduced.
Description
Technical Field
The present invention relates to the field of data processing, and in particular, to an account system offline processing method, an electronic device, a computer device, and a storage medium.
Background
In the prior art, when an applied account management system is abnormal or offline, a user registration and login authentication request cannot be processed, the account management system can only be used after the account relation system is recovered to be normal, and when the problem cannot be solved or a standby machine cannot be switched rapidly, the online operation of the company APP account for the display industry and a customer is influenced, so that the overall image of the company, part of customer credit data and customer complaint rate are influenced to be obviously improved.
Disclosure of Invention
The invention provides an offline processing method of an account system, which aims to solve the problem that a user's service request cannot be processed in time when an account management system fails.
The invention solves the technical problems by the following technical scheme:
an account system offline processing method comprises the following steps:
acquiring a service request sent by a client, wherein the service request comprises user identity information and a service application type;
judging whether the account management system is available or not, if not, entering the next step;
calling an offline data storage library to perform account system offline processing on the service request, and setting a complementary processing tag for the processed data;
judging whether an account management system is available, if so, entering the next step;
forwarding the data with the compensation processing tag in the offline data storage library to an account management system for compensation processing;
and processing the data with the complementary processing tag and storing the data in an account management system database.
In another embodiment, the determining whether the account management system is available comprises:
detecting service performance parameters of an account management system, wherein the service performance parameters comprise a server, a network and an application process;
and judging whether the account management system is available according to the service performance parameters.
In another embodiment, if it is determined that an account management system is available, the account management system processes the service request and stores it in an account management system database, comprising the sub-steps of:
classifying the service requests into corresponding categories according to service types;
processing the service requests according to the categories respectively to obtain processed data;
and storing the processed data in an account management system database.
In another embodiment, the calling the offline data repository to perform account system offline processing on the service request, and setting the complementary processing tag for the processed data includes:
invoking an offline data repository to process the service request;
setting a complementary processing tag for the processing result data;
and storing the processing result data and the corresponding complementary processing label to an offline data storage library.
In another embodiment, the forwarding data in the offline data store to the account management system for compensation processing includes:
judging whether the offline data storage library has data needing to be subjected to complementary processing or not;
if yes, sending the data with the complementary processing labels to an account management system according to a preset complementary processing screening rule.
In another embodiment, the complementary process screening rules include:
and setting a priority label for the complementary processing data, and sending the complementary processing data to an account management system database according to a preset priority screening rule.
The invention also discloses an electronic device based on offline processing of the account system, which comprises:
the data acceptance service module is used for receiving a service request sent by the application client;
an account service availability monitoring module for determining whether an account management system is available,
the offline data storage library calling module is used for calling the offline data storage library to perform offline processing of an offline account system on the service request when the account management system is unavailable;
and the compensation processing screening module is used for sending the data needing compensation processing in the offline data storage library to the account management system when the account management system is recovered.
And the account management processing module is used for processing the service request when the account management system is available and storing the service request in an account database.
In another embodiment, the apparatus further comprises:
and the health state query module is interacted with the account availability monitoring module and is used for monitoring service performance parameters of the account management system and sending monitoring results to the account availability monitoring module.
The invention also discloses a computer device, which comprises a memory and a processor, wherein the memory is stored with a computer program, and the computer program realizes the steps of the account system offline processing method when being executed by the processor.
The invention also discloses a computer readable storage medium, wherein a computer program is stored in the computer readable storage medium, and the computer program can be executed by at least one processor to realize the steps of the account system offline processing method.
The invention has the positive progress effects that: when the account management system fails, the service request of the user is stored in the offline data storage library for processing, and when the account management system is recovered to be normal, the data in the offline data storage library is subjected to the supplementing processing, so that the client APP can continuously provide user service, the experience of the user using the account is improved, and the customer complaint rate is reduced.
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FIG. 1 is a flow chart of an embodiment of an offline processing method of an account system of the present invention;
FIG. 2 is a flow chart of an embodiment of an offline processing method of an account system of the present invention;
FIG. 3 is a flow chart of an embodiment of an offline processing method of the account system of the present invention;
FIG. 4 is a flow chart of a second embodiment of an offline processing method of the account system of the present invention;
FIG. 5 is a flow chart of a third embodiment of an offline processing method of the account system of the present invention;
FIG. 6 shows a block diagram of a first embodiment of an account system offline processing device of the present invention.
FIG. 7 shows a block diagram of a second embodiment of an account system offline processing device of the present invention.
FIG. 8 is a schematic diagram of a hardware architecture of an embodiment of a computer device according to the present invention.
Detailed Description
The invention is further illustrated by means of the following examples, which are not intended to limit the scope of the invention.
Firstly, the invention provides an account system offline processing method.
In a first embodiment, as shown in fig. 1-2, the account system offline processing method includes the following steps:
s01, acquiring a service request sent by a client, wherein the service request comprises user identity information and a service application type;
the application client sends a service request to the application server, wherein the service request comprises user identity information and service application types, and the user identity information comprises user registration, user login, user verification, user supplementary information, user binding card authentication and the like. And the application server calls a data acceptance service module to receive the service request and forwards the service request to a corresponding processing module of the account management system for processing. The service application types can be classified into: a request for registering a login class, a request for unified authentication service class, a request for independent authentication service class, and the like, wherein the user registration, the user login request belong to the registered login class, the user verification request, the user supplementary information request and the binding card authentication request belong to the unified authentication service class, and the bank card authentication and tax information authentication belong to the independent authentication service class.
S02, judging whether an account management system is available, if not, entering a step S03;
because the account management system cannot be used due to system network failure or overload of the account management system, whether the account management system is available or not needs to be judged before the service request is processed, if the account management system is available, the account management system is directly processed according to the service request type sub-module and stored in an account management system database, and if the account management system is unavailable, offline data processing is needed. The method comprises the following substeps:
s02-1, detecting service performance parameters of an account management system, wherein the service performance parameters comprise a server, a network and an application process;
the account service availability monitoring module judges whether the account management system is available or not through monitoring results monitored by the health state inquiring module, the account service availability monitoring module sends an inquiring request to the health state inquiring module at regular time, the health state inquiring module receives the inquiring request and then sends monitoring results to the account service availability monitoring module, the account service availability monitoring module judges whether the account management system is available or not according to the monitoring results, the health state inquiring module mainly monitors three states of a server, a network and an application of the account management system, comprises a CPU (central processing unit) and a memory of the server of the monitoring account management system, whether the network of the monitoring account management system is abnormal or not, whether the network of the monitoring account management system is in a connected state or not, whether an application process of the monitoring application service is healthy or not, if the server, the network and the application are abnormal in any aspect, alarm information is generated, and the health state inquiring module sends the alarm information to the account service availability monitoring module.
S02-2, judging whether an account management system is available according to the service performance parameters;
and the account service availability monitoring module judges that the account management system is unavailable according to the alarm information.
S03, calling an offline data storage library to perform account system offline processing on the service request, and setting a complementary processing tag for the processed data;
when the account management system cannot be used, the application server side calls the offline data storage library to store offline data of the service request data, the offline data storage library is equivalent to a local storage library of the account management system database, the account management system database is equivalent to a remote online database, when the account management system is available, the offline data storage library and the account management system database synchronously update data in real time, when the account management system is unavailable, the service request data of the application client side is stored in the offline data storage library, and when the account management system is recovered to be normal, the offline data storage library sends data needing to be subjected to supplement processing to the account management system database. For example, when the user registers, the registered related data can be automatically saved to the offline data storage library and marked as complementary processing after the registration is successful, and when the account management system is recovered to be normal, the data with the complementary processing mark in the offline data storage library is sent to the account management system database.
S04, judging whether an account management system is available, if so, entering a step S05;
the judgment in this step is the same as the judgment method in step 2, and will not be described here again.
S05, forwarding the data with the compensation processing tag in the offline data storage library to an account management system for compensation processing;
and after the account management system is recovered to be normal, the application server side calls a complementary processing screening module to inquire the offline data storage library, confirms whether the data needing complementary processing exist, and when the complementary processing data exist, forwards the complementary processing data to the account management system for processing, wherein the complementary processing screening module is used for sending the data with the complementary processing tag in the offline data storage library to the account management system in a queue form after the account management system is recovered to be normal.
S06, processing the data with the complementary processing tag and storing the data in an account management system database.
And after receiving the complementary processing data, the account management system processes the data with the complementary processing tag and stores the data in the account management system database in a classified manner.
In the second embodiment, based on the first embodiment, as shown in fig. 3, if it is determined that the account management system is available, the account management system processes the service request and stores the service request in an account management system database, and specifically includes the following sub-steps:
step a, classifying the service request into corresponding categories according to service types;
specific service request types can be classified as: the method comprises the steps of registering a request of a login class, a unified authentication service class request, an independent authentication service class request and the like, wherein user registration and user login requests in service requests belong to the registered login class, user verification requests, user supplementary information requests and binding card authentication requests belong to the unified authentication service class, and bank card authentication and tax information authentication belong to the independent authentication service class.
Step b, respectively processing the service requests according to the categories to obtain processed data;
the registration login type request in the service request is distributed to a corresponding registration service module and a login service module to register or log in, the user authentication request, the user supplementary information and the binding card authentication request are distributed to the same authentication service module or an independent authentication service module, and the unified authentication service module and the independent authentication service module interact with an external authentication system respectively to finish corresponding authentication, wherein the unified authentication service can comprise identity card authentication, biological characteristic authentication, position/address authentication and enterprise qualification authentication.
And c, storing the processed data in an account management system database.
The data processed by the sub-module is stored in an account database of the account management system.
In the third embodiment, based on the first embodiment, as shown in fig. 4, S03 specifically includes the following sub-steps:
s03-1, calling an offline data storage library to process the service request;
when the account management system is unavailable, the application server side invokes the offline data storage library to process the service request, for example, after a user sends a registration request, the offline data storage library receives the registration request, verifies registration information, returns a registration success response of the application client side after verification is completed, and stores registered related data after registration is successful.
S03-2, setting a complementary processing tag for the processing result data;
and setting the complementary processing label for the data which is only stored in the offline data storage library and is not forwarded to the account management system, so that the data marked with the complementary processing label can be forwarded to the account management system when the subsequent account management system is recovered to be normal.
S03-3, storing the processing result data and corresponding complementary processing labels to an offline data storage library.
After the user request is successful, the relevant data of the request and the patch tag are stored in the offline data repository.
In a fourth embodiment, based on the first embodiment, as shown in fig. 5, forwarding the data in the offline data repository to the account management system in step S05 for the compensation process includes:
s05-1, judging whether the offline data storage library has data needing to be subjected to complementary processing;
when the account service availability monitoring module detects that the account management system is available, the application server side invokes the complementary processing screening module to inquire whether data needing complementary processing exist in the offline data storage library, marks the complementary processing data, and marks a client identifier and an application type.
S05-2, if yes, sending the data with the complementary processing labels to the account management system according to a preset complementary processing screening rule.
The method comprises the steps that data with the complementary processing labels in an offline data storage library are sent to an account management system according to a screening rule in a queue mode, the specific complementary processing screening rule determines priority labels of the complementary processing data according to client identifications and application types, the complementary processing data are sent to the account management system database according to a preset priority screening rule, the complementary processing data with high priority are preferentially sent to the account management system, and the determination of the priority is based on type identifications of client behaviors, for example, data with large client transaction amounts are set to be high priority, or data of VIP clients are set to be high priority.
Next, the present invention proposes an account system offline processing device, where the device 20 may be divided into one or more modules.
For example, FIG. 6 shows a block diagram of a first embodiment of the account system offline processing device 20, in which the device 20 may be partitioned into a data acceptance service module 201, an account service availability monitoring module 202, an offline data store invocation module 203, a patch process screening module 204, and an account system offline processing module 205. The following description will specifically introduce specific functions of the modules 201-205.
A data acceptance service module 201, configured to receive a service request sent by an application client;
an account service availability monitoring module 202, for determining whether an account management system is available,
an offline data repository calling module 203, configured to call an offline data repository to perform offline processing of an offline account system on the service request when the account management system is unavailable;
and the compensation processing screening module 204 is configured to send the data requiring compensation processing in the offline data repository to the account management system when the account management system is restored.
The account management processing module 205 is configured to process the service request when the account management system is available, and store the service request in an account database.
In another embodiment, the system further includes a health status query module 206, which interacts with the account availability monitoring module, and is configured to monitor service performance parameters of the account management system and send monitoring results to the account availability monitoring module.
The invention further provides computer equipment.
Fig. 8 is a schematic diagram of a hardware architecture of an embodiment of a computer device according to the present invention. In this embodiment, the computer device 2 is a device capable of automatically performing numerical calculation and/or information processing according to a preset or stored instruction. For example, it may be a smart phone, a tablet computer, a notebook computer, a desktop computer, a rack server, a blade server, a tower server, or a rack server (including a stand-alone server or a server cluster composed of a plurality of servers), etc. As shown, the computer device 2 includes, but is not limited to, at least a memory 21, a processor 22, and a network interface 23 communicatively coupled to each other via a system bus. Wherein:
the memory 21 includes at least one type of computer-readable storage medium including flash memory, hard disk, multimedia card, card memory (e.g., SD or DX memory, etc.), random Access Memory (RAM), static Random Access Memory (SRAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), programmable read-only memory (PROM), magnetic memory, magnetic disk, optical disk, etc. In some embodiments, the storage 21 may be an internal storage unit of the computer device 2, such as a hard disk or a memory of the computer device 2. In other embodiments, the memory 21 may also be an external storage device of the computer device 2, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash Card (Flash Card) or the like, which are provided on the computer device 2. Of course, the memory 21 may also comprise both an internal memory unit of the computer device 2 and an external memory device. In this embodiment, the memory 21 is typically used for storing an operating system and various application software installed on the computer device 2, such as a computer program for implementing the account system offline processing method. Further, the memory 21 may be used to temporarily store various types of data that have been output or are to be output.
The processor 22 may be a central processing unit (Central Processing Unit, CPU), controller, microcontroller, microprocessor, or other account system offline processing chip in some embodiments. The processor 22 is typically used to control the overall operation of the computer device 2, such as performing control and processing related to data interaction or communication with the computer device 2. In this embodiment, the processor 22 is configured to execute a program code or process data stored in the memory 21, for example, execute a computer program for implementing the account system offline processing method, etc.
The network interface 23 may comprise a wireless network interface or a wired network interface, which network interface 23 is typically used for establishing a communication connection between the computer device 2 and other computer devices. For example, the network interface 23 is used to connect the computer device 2 to an external terminal through a network, establish a data transmission channel and a communication connection between the computer device 2 and the external terminal, and the like. The network may be an Intranet (Intranet), the Internet (Internet), a global system for mobile communications (Global System of Mobile communication, GSM), wideband code division multiple access (Wideband Code Division Multiple Access, WCDMA), a 4G network, a 5G network, bluetooth (Bluetooth), wi-Fi, or other wireless or wired network.
It should be noted that fig. 8 only shows a computer device 2 having components 21-23, but it should be understood that not all of the illustrated components are required to be implemented, and that more or fewer components may alternatively be implemented. In this embodiment, the computer program stored in the memory 21 for implementing the account system offline processing method may be executed by one or more processors (the processor 22 in this embodiment) to perform the following steps:
acquiring a service request sent by a client, wherein the service request comprises user identity information and a service application type;
judging whether the account management system is available or not, if not, entering the next step;
calling an offline data storage library to perform account system offline processing on the service request, and setting a complementary processing tag for the processed data;
judging whether an account management system is available, if so, entering the next step;
forwarding the data with the compensation processing tag in the offline data storage library to an account management system for compensation processing;
and processing the data with the complementary processing tag and storing the data in an account management system database.
Furthermore, the invention provides a computer readable storage medium, which is a nonvolatile readable storage medium, and a computer program is stored in the computer readable storage medium, and the computer program can be executed by at least one processor to realize the operation of the method or the device for offline processing of an account system.
Among them, the computer-readable storage medium includes flash memory, hard disk, multimedia card, card memory (e.g., SD or DX memory, etc.), random Access Memory (RAM), static Random Access Memory (SRAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), programmable read-only memory (PROM), magnetic memory, magnetic disk, optical disk, etc. In some embodiments, the computer readable storage medium may be an internal storage unit of a computer device, such as a hard disk or a memory of the computer device. In other embodiments, the computer readable storage medium may also be an external storage device of a computer device, such as a plug-in hard disk, smart Media Card (SMC), secure Digital (SD) Card, flash memory Card (Flash Card), etc. that are provided on the computer device. Of course, the computer-readable storage medium may also include both internal storage units of a computer device and external storage devices. In this embodiment, the computer readable storage medium is typically used to store an operating system and various application software installed on a computer device, such as a computer program for implementing the account system offline processing method. Furthermore, the computer-readable storage medium may also be used to temporarily store various types of data that have been output or are to be output.
While specific embodiments of the invention have been described above, it will be appreciated by those skilled in the art that this is by way of example only, and the scope of the invention is defined by the appended claims. Various changes and modifications to these embodiments may be made by those skilled in the art without departing from the principles and spirit of the invention, but such changes and modifications fall within the scope of the invention.
Claims (8)
1. An offline account system processing method is characterized by comprising the following steps:
acquiring a service request sent by a client, wherein the service request comprises user identity information and a service application type;
judging whether the account management system is available or not, if not, entering the next step; the determining whether the account management system is available includes: detecting service performance parameters of an account management system, wherein the service performance parameters comprise a server, a network and an application process; judging whether an account management system is available according to the service performance parameters;
calling an offline data storage library to perform account system offline processing on the service request, and setting a complementary processing tag for the processed data;
judging whether an account management system is available, if so, entering the next step;
forwarding the data with the compensation processing tag in the offline data storage library to an account management system for compensation processing;
and processing the data with the complementary processing tag and storing the data in an account management system database.
2. The method of claim 1, wherein if an account management system is determined to be available, the account management system processes the service request and stores it in an account management system database, comprising the sub-steps of:
classifying the service requests into corresponding categories according to service types;
processing the service requests according to the categories respectively to obtain processed data;
and storing the processed data in an account management system database.
3. The method of claim 1, wherein invoking the offline data store to perform account-based offline processing of the service request and to set a supplemental processing tag for the processed data comprises:
invoking an offline data repository to process the service request;
setting a complementary processing tag for the processing result data;
and storing the processing result data and the corresponding complementary processing label to an offline data storage library.
4. The method of claim 1, wherein forwarding the data in the offline data store to the account management system for compensation processing comprises:
judging whether the offline data storage library has data needing to be subjected to complementary processing or not;
if yes, sending the data with the complementary processing labels to an account management system according to a preset complementary processing screening rule.
5. The method of claim 4, wherein the complementary process screening rules comprise:
and setting a priority label for the data subjected to the complementary processing, and sending the data subjected to the complementary processing to an account management system database according to a preset priority screening rule.
6. An electronic device for offline processing based on an account system, comprising:
the data acceptance service module is used for receiving a service request sent by the application client;
the account service availability monitoring module is configured to determine whether an account management system is available, where determining whether the account management system is available includes: detecting service performance parameters of an account management system, wherein the service performance parameters comprise a server, a network and an application process; judging whether an account management system is available according to the service performance parameters;
the health state query module is interacted with the account service availability monitoring module and is used for monitoring service performance parameters of the account management system and sending monitoring results to the account service availability monitoring module;
the offline data storage library calling module is used for calling the offline data storage library to perform offline processing of an offline account system on the service request when the account management system is unavailable;
the compensation processing screening module is used for sending the data needing compensation processing in the offline data storage library to the account management system when the account management system is recovered;
and the account management processing module is used for processing the service request when the account management system is available and storing the service request in an account database.
7. A computer device comprising a memory and a processor, characterized by: the memory has stored thereon a computer program which, when executed by the processor, implements the steps of the account system offline processing method of any of claims 1-5.
8. A computer-readable storage medium, in which a computer program is stored, the computer program being executable by at least one processor to implement the steps of the account system offline processing method of any one of claims 1-5.
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