CN110176310A - A kind of medical inquiry plateform system and its application method - Google Patents

A kind of medical inquiry plateform system and its application method Download PDF

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Publication number
CN110176310A
CN110176310A CN201910359814.7A CN201910359814A CN110176310A CN 110176310 A CN110176310 A CN 110176310A CN 201910359814 A CN201910359814 A CN 201910359814A CN 110176310 A CN110176310 A CN 110176310A
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pharmacist
patient
module
service
plateform system
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丁跃辉
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Jiangsu Micromedicine Medical Information Consulting Co Ltd
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Jiangsu Micromedicine Medical Information Consulting Co Ltd
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    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/60ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices
    • G16H40/67ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices for remote operation
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H80/00ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

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  • Health & Medical Sciences (AREA)
  • Engineering & Computer Science (AREA)
  • Biomedical Technology (AREA)
  • Medical Informatics (AREA)
  • General Health & Medical Sciences (AREA)
  • Epidemiology (AREA)
  • Primary Health Care (AREA)
  • Public Health (AREA)
  • Pathology (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Medical Treatment And Welfare Office Work (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The present invention discloses the pharmacy consultation plateform system and its application method of a kind of profession, belong to pharmaceutical information network consulting field, main technical solution: public Pharmaceutical Service, micro- circle science popularization video module, silk banner module, pharmacist's evaluation module, ranking module, fiscal module, pharmacists ' job station, pharmacist individual's Pharmaceutical Service, pharmacist individual's Pharmaceutical Service include: characteristic Pharmaceutical Service, training Pharmaceutical Service;The public Pharmaceutical Service answers patient for pharmacist and proposes medication problem, micro- circle science popularization video module is for hospital pharmacist's online editing publication pharmacy video or pictorial information, micro- circle science popularization video module is for hospital pharmacist's online editing publication pharmacy video or pictorial information, the silk banner module buys silk banner for patient and gives pharmacist, pharmacist's evaluation module is used to examine the integrated value of pharmacist, professional value, favorable comment value, it is mainly used for patient's online medical inquiry on the net, timely and effective, regular solution patient sees a doctor, medication asks questions.

Description

A kind of medical inquiry plateform system and its application method
Technical field
The present invention relates to pharmaceutical information network consulting field, in particular to a kind of medical inquiry plateform system and its user Method.
Background technique
Daily life institute of traditional Chinese medicine, which sees a doctor, to register, and has the disadvantage that one, patient queuing time of registering is long, especially to one A little fever flu small patients of body, the diagnosis or medication that cannot effectively obtain doctor immediately are guided, and it is long to delay patient's time, shadow Ring the routine work study of patient, two, patient itself have the diseases of some privacy usually, it has not been convenient to or be unwilling directly with doctor It is raw to link up, the case where delaying condition-inference, cause aggravation, three, patient oneself is voluntarily in the drug of pharmacy purchase, it is not known that Usage amount cannot find in time doctor and seek advice from;And existing patient carries out Baidu to self-disease problem, cannot obtain Accurately, regular answer.
Consultation Service is the important content that China's hospital pharmacy service transformation faces, and foreign countries generally carry out, Domestic cities of Guangdong hospital is also tentatively explored.But generally lack Consultation Service from the line under institute interior lines to outside institute Upper extension further provides for the mechanism and power of Pharmaceutical Service for patient, also lacks each hospital Drug Counseling pharmacist and patient District-share mechanism and platform in provinces and cities or even State-level.The quasi- contract that Pharmaceutical Service transition is encouraged using country of this system Machine, by the internet platform of information sharing, constructing an energy is that each hospital pharmacist and patient realize on line and under line (Online-Merge-Offline) shared Consultation Service system, on the one hand can help hospital pharmacist to establish standard chemical drug Object Reference Service Model, and Pharmaceutical Service under line can be extended on line, provincial or even national interior each doctor on the other hand can be achieved Institute pharmacist assembles and is shared on platform, provides more good drug service for each patient.
Summary of the invention
It is an object of the present invention to provide a kind of medical inquiry plateform system and its application methods, solve patient couple in the prior art The queuing time that stands in the queue to register of going to a hospital to see a doctor is long, and voluntarily in pharmacy, purchase medicine is consulted in time by privacy disease Bu Qu hospital and patient It askes, use the problems of different situations cannot be directed to by referring physician in time, technical effect: solution patient in time, effectively, professional sees It is sick, medication to ask questions.
To achieve the above object, the invention adopts the following technical scheme:
A kind of medical inquiry plateform system, comprising: public Pharmaceutical Service, micro- circle science popularization video module, silk banner module, pharmacist's examination Module, ranking module, fiscal module, pharmacists ' job station, pharmacist individual's Pharmaceutical Service, pharmacist individual's Pharmaceutical Service include: Characteristic Pharmaceutical Service, training Pharmaceutical Service;The public Pharmaceutical Service answers patient for pharmacist and proposes medication problem, described micro- Science popularization video module is enclosed for hospital pharmacist's online editing publication pharmacy video or pictorial information, the silk banner module is used for patient Purchase silk banner gives pharmacist, and pharmacist's evaluation module is used to examine the integrated value of pharmacist, professional value, favorable comment value, the ranking Module is used to carry out pharmacist ranking, and the fiscal module is used to make the finance income of platform to pay open and clear, the pharmacist Work station is used to solve the problems, such as the platform technology that pharmacist is patient service, and the characteristic Pharmaceutical Service effect is patient advisory to a The problem of body and the slow sick rational use of medicines, the training Pharmaceutical Service are to be responsible for patient's answer by the clinical pharmacist of each training to mention Out the problem of.
A kind of medical inquiry plateform system application method, (1) firstly, user according to itself being patient role or pharmacist angle Color sorting is selected carries out ID registration and login in system platform;
(2) pharmacist individual's Pharmaceutical Service
Patient includes hypoglycemic medicine, nephrosis drug, anticoagulant, pain medication etc. according to pharmic function in characteristic Pharmaceutical Service Selection pharmacist seeks advice from or patient selects pharmacist to carry out in training Pharmaceutical Service according to the specific subject of internal medicine, surgery Consulting, the clinical pharmacist of corresponding training are that patient answers Drug Counseling problem;
(3) public consultation module
Patient can propose any related patient's condition medication problem in public consultation module, and all pharmacists are ok in plateform system Participate in answer;
(4) silk banner module
In silk banner module include title respond to every plea flag, flag of being an ethical doctor, medical skill exquisiteness flag, flag of having both ability and political integrity, ingeniously bring the dying back to life flag, Alive flag of Huatuo etc., silk banner can be given with golden beans purchase, golden beans by the money purchase of patient or system, the official communication that patient proposes It askes, after pharmacist replies, patient can lead to purchase silk banner and give pharmacist's expression to pharmacist's thanks;
(5) pharmacist's evaluation module
Pharmacist's evaluation module is made of integrated value, professional value, positive rating three parts, and the acquisition of integral is to be mentioned according to pharmacist for patient For obtaining the integral with expense equivalence after the pharmacy consultation service of charge, to embody the workload of pharmacist, positive rating is patient Preliminary assessment acquisition is carried out to the service of pharmacist, be divided into favorable comment, in comment and difference is commented, profession value is by patient to the service state of pharmacist It spends, service the progress overall merit acquisitions such as professional, reply speed, the quality of pharmacist service can be improved in professional value, positive rating, According to integrated value, profession value and three numerical value of positive rating, the foundation as a result, as pharmacist service's performance appraisal is calculated;
(6) micro- circle science popularization video module
Micro- circle science popularization video module is popularized video two parts by picture and text section and is constituted, and picture and text and video are according to drug training point Class carries out editor's publication by online mode in pharmacist's plateform system;
(7) ranking module
The ranking module includes: total person-time of the service of pharmacist, public consulting person-time, personal consulting person-time, integrated value, profession Value, number of fans, thumbs up number, silk banner number, science popularization picture and text number, video counts etc. and carries out platform interior ranking positive rating, in plateform system 100 pharmacists before display ranking;
(8) fiscal module
The fiscal module includes: platform expenditure detail, pharmacist expenditure detail, other expenditure details, and fiscal module is mainly real The disclosure of existing finance;
(9) pharmacists ' job station
Pharmacists ' job station includes: system message, pharmacist's personal homepage, patient information inquiry, Workload Account, working condition, trouble Person's message, public consultation information, personal consultation information, pharmacist wisdom assistant, convenient for the inquiry to information of user.
Further, the logon mode of pharmacist is registered by medicine platform micro- under line, and also needing supplemental information includes: pharmacist's head Picture, proof of identification, professional qualification, major setting, personal brief introduction etc..
Further, patient selects the pharmaceutical problems of consulting, is paid by online mode, pharmacist does not reply in 0-3 hours Patient problems, paid charge system can be automatically fallen back in patient's account.
Further, patient can take photos the illness feature of oneself simultaneously in the selection pharmacist consulting of public consultation module Or video uploads at plateform system pharmacist interface.
Further, pharmacist replies patient problems with hospital's name where pharmacist, and patient replies pharmacist dissatisfied It can be complained online in plateform system.
Further, pharmacist can be with editing mode on plateform system: idle, busy, quota.
Further, the problem of patient seeks advice from the module can be to problem selection state: urgent, common.
Further, patient and pharmacist ask questions mode in the module can be voice, video, text input.
Further, patient and pharmacist seek advice from the module terminates to carry out pharmacist selection evaluation: favorable comment, in comment, it is poor It comments.
The utility model has the advantages that the present invention is with prior art difference:
One, patient and hospital pharmacist carry out ID registration on this plateform system, and carry out real-name authentication, the spy of plateform system Color Pharmaceutical Service, training consultation module, public consultation module are classified according to the information of registration pharmacist, and patient is according to itself disease Feature select the pharmacist of corresponding profession to carry out illness Questions in the module, effect is: patient can be timely and effectively Correct pharmacist is selected to carry out question and answer.
Two, patient can select oneself to trust in public consultation module and pharmacist's communication process to the patient's condition of privacy Pharmacist the patient's condition of itself is lined up into video or photo upload issues pharmacist, and can be linked up, be imitated by video or voice Fruit is: the patient's condition of patient can be enable to be made a definite diagnosis in time and have the treatment striven for the help of pharmacist.
Detailed description of the invention
Fig. 1: schematic diagram is used for what this plateform system was given;
Fig. 2: for the module map of this plateform system;
Fig. 3: for this plateform system distribution of earnings mechanism choice.
Specific embodiment
To the present invention, the invention will be further described with reference to the accompanying drawing.
A kind of medical inquiry plateform system as shown in Figs. 1-3, comprising: public Pharmaceutical Service, micro- circle science popularization video module, Silk banner module, pharmacist's evaluation module, ranking module, fiscal module, pharmacists ' job station, pharmacist individual's Pharmaceutical Service, the pharmacist Personal Pharmaceutical Service includes: characteristic Pharmaceutical Service, training Pharmaceutical Service;The public Pharmaceutical Service is answered patient for pharmacist and is mentioned Medication problem out, patient's disease according to existing for itself seek advice from drug operational version, itself existing disease packet to pharmacist Include: diarrhoea, fever, flu, allergy, body ache, have a sleepless night, having a headache, nose is bleeding etc.;Micro- circle science popularization video module is used for Pharmacy video or pictorial information are issued in hospital pharmacist's online editing, and the silk banner module buys silk banner for patient and gives pharmacist, Pharmacist's evaluation module is used to examine the integrated value of pharmacist, professional value, favorable comment value, and the ranking module is for carrying out pharmacist Ranking, mainly carries out ranking to pharmacists ' job index, and the fiscal module is used to make the finance income expenditure of platform to disclose Bright, the pharmacists ' job station is used to solve the problems, such as the platform technology that pharmacist is patient service, and the characteristic Pharmaceutical Service effect is The problem of patient advisory is to individuation and the slow sick rational use of medicines, such as: treatment diabetes, hypertension, hyperlipidemia, arrhythmia cordis, The consulting of the problems such as insane disease, thyroid gland, pain, pregnant woman, estrogen and progestogen, cortin, anticoagulant, anti-infective, liver damage, kidney damage is answered Multiple, the training Pharmaceutical Service is to be responsible for patient by the clinical pharmacist of each training to answer the problem of proposing, patient is according to difference Internal medicine, surgery seek advice from the operational version of drug to pharmacist, and the Medicine and Surgery specifically includes that endocrine, division of respiratory disease, Cardiological, mind Through internal medicine, gynemetrics, paediatrics, Gastroenterology dept., Department of Aged, Infectious Disease, dermatology's ear-nose-throat department etc..
A kind of medical inquiry plateform system application method as shown in Figs. 1-3, (1) firstly, user according to itself be suffer from Person role or pharmacist role selection carry out ID registration and login in system platform;
(2) pharmacist individual's Pharmaceutical Service
Patient includes hypoglycemic medicine, nephrosis drug, anticoagulant, pain medication etc. according to pharmic function in characteristic Pharmaceutical Service Selection pharmacist seeks advice from or patient selects pharmacist to carry out in training Pharmaceutical Service according to the specific subject of internal medicine, surgery Consulting, the clinical pharmacist of corresponding training are that patient answers Drug Counseling problem;
(3) public consultation module
Patient can propose any related patient's condition medication problem in public consultation module, and all pharmacists are ok in plateform system Participate in answer;
(4) silk banner module
In silk banner module include title respond to every plea flag, flag of being an ethical doctor, medical skill exquisiteness flag, flag of having both ability and political integrity, ingeniously bring the dying back to life flag, Alive flag of Huatuo etc., silk banner can be given with golden beans purchase, golden beans by the money purchase of patient or system, the official communication that patient proposes It askes, after pharmacist replies, patient can lead to purchase silk banner and give pharmacist's expression to pharmacist's thanks;
(5) pharmacist's evaluation module
Pharmacist's evaluation module is made of integrated value, professional value, positive rating three parts, and the acquisition of integral is to be mentioned according to pharmacist for patient For obtaining the integral with expense equivalence after the pharmacy consultation service of charge, to embody the workload of pharmacist, positive rating is patient Preliminary assessment acquisition is carried out to the service of pharmacist, be divided into favorable comment, in comment and difference is commented, profession value is by patient to the service state of pharmacist It spends, service the progress overall merit acquisitions such as professional, reply speed, the quality of pharmacist service can be improved in professional value, positive rating, According to integrated value, profession value and three numerical value of positive rating, the foundation as a result, as pharmacist service's performance appraisal is calculated;Integral Value=individual seeks advice from integral+public consulting integral+silk banner integral;
Profession value=professional score value+attitude score value+reply speed score value;
Positive rating=favorable comment number/comment sum;
(6) micro- circle science popularization video module
Micro- circle science popularization video module is popularized video two parts by picture and text section and is constituted, and picture and text and video are according to drug training point Class carries out editor's publication by online mode in pharmacist's plateform system, and convenient for platform, all users can be seen;
(7) ranking module
The ranking module includes: total person-time of the service of pharmacist, public consulting person-time, personal consulting person-time, integrated value, profession Value, number of fans, thumbs up number, silk banner number, science popularization picture and text number, video counts etc. and carries out platform interior ranking positive rating, in plateform system 100 pharmacists before display ranking, overall ranking=integrated value+profession value;
(8) fiscal module
The fiscal module includes: platform expenditure detail, pharmacist expenditure detail, other expenditure details, and fiscal module is mainly real The disclosure of existing finance;Platform total income=pharmacist's personal income+platform other income;Pharmacist's personal income=[80% pharmacist always receives Enter * 70%*(people integrated value/platform total mark value]+[80% pharmacist's total income * 30%*(people profession value/platform is always professional Value] * positive rating;
(9) pharmacists ' job station
Pharmacists ' job station includes: system message, pharmacist's personal homepage, patient information inquiry, Workload Account, working condition, trouble Person's message, public consultation information, personal consultation information, pharmacist wisdom assistant, convenient for the inquiry to information of user.
Preferably, user according to itself be patient role or pharmacist role selection in system platform carry out ID note Volume, effect are that user seek advice from every time and need to log in platform and seek advice from or reply, and this plateform system is on mobile phone or computer Downloading installation;(2) pharmacist role registration after the subject cured mainly and subject drug need to be supplemented in platform information, and carry out training, Be good at the perfect of field, qualification and personal information, the subject cured mainly be specific a certain section for example: gynemetrics, the section Mesh drug can be the drug of specific field, such as: breathing training medication, hypertension, diabetes, hyperlipidemia etc., plateform system According to the supplement of pharmacist cure mainly subject and subject drug is categorized in characteristic Pharmaceutical Service, in training consultation module respectively, Convenient for quickly being selected when patient advisory;(3) after patient role's registration need in platform information age at recruitment, gender, medical history, but it is right Really name and contact method are underground convenient for protection patients' privacy, on the other hand convenient for patient in consulting, are convenient for pharmacist's energy Enough state of an illness for browsing the attention patient in order to pharmacist in time to patient information, preferably suit the remedy to the case;(4) patient is in characteristic medicine Learn service according to pharmic function select pharmacist seek advice from or patient training Pharmaceutical Service according to internal medicine, surgery it is specific Subject selects pharmacist to carry out Drug Counseling, then patient public consultation module according to oneself illness feature selecting pharmacist into Row Drug Counseling.
Preferably, the logon mode of pharmacist is registered by medicine platform micro- under line, also needing supplemental information includes: pharmacist Head portrait, proof of identification, professional qualification, major setting, personal brief introduction etc., place hospital, convenient for the real-name authentication of system, to prevent going out The case where now personation deception.
Preferably, patient selects the pharmaceutical problems of consulting, paid by online mode, the mode of the payment can be with Be: the modes such as wechat, Alipay or bank transfer, pharmacist does not reply patient problems in 0-3 hours, and paid charge system can be certainly It is dynamic to return in patient's account, it cannot will not be replied for a long time after puing question to that consumer will not because of disease consulting, and do not having The expense paid in the case where replying in time can return in account in time;The period of consulting is 3 days, and patient can be right in 3 days It can continuously seek advice from.
Preferably, patient can clap the illness feature of oneself at photograph simultaneously in public consultation module selection pharmacist consulting Piece or video upload at plateform system pharmacist interface, and effect is easy for pharmacist and correctly understands the patient's condition, for serious person, Yao Shike It is not serious for illness to advise patient to remove hospital admission in time, pharmacist can instruct patient medication treatment, medicine name, Mode, dosage.
Preferably, pharmacist replies patient problems with hospital's name where pharmacist, patient replies pharmacist discontented Meaning can be complained online in plateform system, and the attitude that the complaint content can be pharmacist is poor, service is not professional, does not solve The certainly state of an illness or aggravation of patient, system are made integral to pharmacist according to the actual situation and are deducted, and require pharmacist most to patient Respective handling reply is made fastly, and patient can also be applied for a refund after sale by online.
Preferably, pharmacist can be with editing mode on plateform system: idle, busy, quota, effect are easy for patient When selection pharmacist seeks advice from the module, idle pharmacist is selected, can timely reply asking for patient convenient for idle pharmacist Topic, for the pharmacist of busy state, patient can select according to the patient's condition of oneself, just no longer receive trouble for the pharmacist of quota The consulting of person.
Preferably, patient can be to problem selection state the problem of consulting in the module: it is urgent, common, for suffering from The consulting of the urgent state of person, need to pay urgent expense, make urgent consulting preferential top set in the interface of pharmacist, and pharmacist will be most It first answers to solve the problems, such as patient in time, if pharmacist does not reply the consulting of patient in 1 hour, urgent expense will pass through this Plateform system is moved back automatically and is taken in the account of patient.
Preferably, patient and pharmacist ask questions mode in the module can be voice, video, text input, effect It is easy for pharmacist and is apparent from the patient's condition for understanding patient, in order to suit the remedy to the case.
Preferably, patient and pharmacist seek advice from terminate to carry out pharmacist selection evaluation in the module: favorable comment, in comment, Difference is commented, such as: total score is 5 points, patient select 1 point be difference comment, select 2 points be it is poor, 3 points be in comment, 4 points be preferably, 5 points be It comments, patient can give a mark to the professional of pharmacist, attitude, reply speed.
Consulting replies process:
Patient according to the pharmic function in module, different internal medicine surgeries or itself actual patient's condition, select pharmacist to seek advice from, Pharmacist's consulting urgent to patient replies within 1 hour, if not replying in 1 hour, plateform system moves back urgent automatically Take, common consulting is needed to reply within 3 hours, plateform system moves back all advisory fees automatically, when pharmacist is adding It replys in anxious 1 hour or is replied in common 3 hours, patient can continuously question closely in 3 days, and after 3 days, consulting is answered Multiple end cycle, patient can evaluate pharmacist, if patient to pharmacist reply it is dissatisfied can be from applying for a refund after sale.
It is all not depart from the variation of this programme structurally and functionally in this hair the present invention is not limited to above-mentioned specific embodiment In bright protection scope.

Claims (10)

1. a kind of medical inquiry plateform system, it is characterised in that: include: public Pharmaceutical Service, micro- circle science popularization video module, silk banner Module, pharmacist's evaluation module, ranking module, fiscal module, pharmacists ' job station, pharmacist individual's Pharmaceutical Service, the pharmacist are personal Pharmaceutical Service includes: characteristic Pharmaceutical Service, training Pharmaceutical Service;The public Pharmaceutical Service answers patient for pharmacist and proposes to use Medicine problem, micro- circle science popularization video module is for hospital pharmacist's online editing publication pharmacy video or pictorial information, the brocade Flag module buys silk banner for patient and gives pharmacist, and pharmacist's evaluation module is used to examine the integrated value of pharmacist, professional value, good Value is commented, the ranking module is used to carry out pharmacist ranking, and it is open that the fiscal module is used to make the finance income of platform to pay, The pharmacists ' job station is used to solve the problems, such as the platform technology that pharmacist is patient service, and the characteristic Pharmaceutical Service effect is patient The problem of consulting is to individuation and the slow sick rational use of medicines, the training Pharmaceutical Service is to be responsible for suffering from by the clinical pharmacist of each training Person answers the problem of proposing.
2. a kind of medical inquiry plateform system application method according to claim 1, it is characterised in that:
(1) firstly, user is according to itself being that patient role or pharmacist role selection carry out ID registration and stepping in system platform Record;
(2) pharmacist individual's Pharmaceutical Service
Patient includes hypoglycemic medicine, nephrosis drug, anticoagulant, pain medication etc. according to pharmic function in characteristic Pharmaceutical Service Selection pharmacist seeks advice from or patient selects pharmacist to carry out in training Pharmaceutical Service according to the specific subject of internal medicine, surgery Consulting, the clinical pharmacist of corresponding training are that patient answers Drug Counseling problem;
(3) public consultation module
Patient can propose any related patient's condition medication problem in public consultation module, and all pharmacists are ok in plateform system Participate in answer;
(4) silk banner module
In silk banner module include title respond to every plea flag, flag of being an ethical doctor, medical skill exquisiteness flag, flag of having both ability and political integrity, ingeniously bring the dying back to life flag, Alive flag of Huatuo etc., silk banner can be given with golden beans purchase, golden beans by the money purchase of patient or system, the official communication that patient proposes It askes, after pharmacist replies, patient can lead to purchase silk banner and give pharmacist's expression to pharmacist's thanks;
(5) pharmacist's evaluation module
Pharmacist's evaluation module is made of integrated value, professional value, positive rating three parts, and the acquisition of integral is to be mentioned according to pharmacist for patient For obtaining the integral with expense equivalence after the pharmacy consultation service of charge, to embody the workload of pharmacist, positive rating is patient Preliminary assessment acquisition is carried out to the service of pharmacist, be divided into favorable comment, in comment and difference is commented, profession value is by patient to the service state of pharmacist It spends, service the progress overall merit acquisitions such as professional, reply speed, the quality of pharmacist service can be improved in professional value, positive rating, According to integrated value, profession value and three numerical value of positive rating, the foundation as a result, as pharmacist service's performance appraisal is calculated;
(6) micro- circle science popularization video module
Micro- circle science popularization video module is popularized video two parts by picture and text section and is constituted, and picture and text and video are according to drug training point Class carries out editor's publication by online mode in pharmacist's plateform system;
(7) ranking module
The ranking module includes: total person-time of the service of pharmacist, public consulting person-time, personal consulting person-time, integrated value, profession Value, number of fans, thumbs up number, silk banner number, science popularization picture and text number, video counts etc. and carries out platform interior ranking positive rating, in plateform system 100 pharmacists before display ranking;
(8) fiscal module
The fiscal module includes: platform expenditure detail, pharmacist expenditure detail, other expenditure details, and fiscal module is mainly real The disclosure of existing finance;
(9) pharmacists ' job station
Pharmacists ' job station includes: system message, pharmacist's personal homepage, patient information inquiry, Workload Account, working condition, trouble Person's message, public consultation information, personal consultation information, pharmacist wisdom assistant, convenient for the inquiry to information of user.
3. a kind of medical inquiry plateform system application method according to claim 2, it is characterised in that: the registration side of pharmacist Formula is registered by medicine platform micro- under line, and also needing supplemental information includes: that pharmacist's head portrait, proof of identification, professional qualification, profession are set It sets, personal brief introduction etc..
4. a kind of medical inquiry plateform system application method according to claim 3, it is characterised in that: patient selects consulting Pharmaceutical problems, paid by online mode, pharmacist does not reply patient problems in 0-3 hours, and paid charge system can be automatic It returns in patient's account.
5. a kind of medical inquiry plateform system application method according to claim 4, it is characterised in that: patient is in public official communication Inquiry module selection pharmacist's consulting the illness feature of oneself can be taken photos simultaneously or video is uploaded in plateform system pharmacist circle Face.
6. a kind of medical inquiry plateform system application method according to claim 5, it is characterised in that: pharmacist asks patient Topic is replied with hospital's name where pharmacist, and patient, which replies pharmacist, to be unsatisfied with and can complain online in plateform system.
7. a kind of medical inquiry plateform system application method according to claim 6, it is characterised in that: pharmacist is in platform system Can be with editing mode on system: idle, busy, quota.
8. a kind of medical inquiry plateform system application method according to claim 7, it is characterised in that: patient is in the module The problem of consulting, can be to problem selection state: urgent, common.
9. a kind of medical inquiry plateform system application method according to claim 8, it is characterised in that: patient and pharmacist exist Mode is asked questions in module can be voice, video, text input.
10. a kind of medical inquiry plateform system application method according to claim 9, it is characterised in that: patient and pharmacist Consulting in the module terminates can to carry out pharmacist selection evaluation: favorable comment, in comment, difference is commented.
CN201910359814.7A 2019-04-30 2019-04-30 A kind of medical inquiry plateform system and its application method Withdrawn CN110176310A (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111540479A (en) * 2020-04-13 2020-08-14 青岛海欧斯健康科技有限公司 Doctor-patient information display method, system, storage medium, computer program and terminal
CN111554371A (en) * 2020-03-30 2020-08-18 平安医疗健康管理股份有限公司 Internet data processing method and device, computer equipment and storage medium
CN113781035A (en) * 2021-09-14 2021-12-10 上海镁信健康科技有限公司 System pricing mechanism based on online inquiry service

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111554371A (en) * 2020-03-30 2020-08-18 平安医疗健康管理股份有限公司 Internet data processing method and device, computer equipment and storage medium
CN111540479A (en) * 2020-04-13 2020-08-14 青岛海欧斯健康科技有限公司 Doctor-patient information display method, system, storage medium, computer program and terminal
CN113781035A (en) * 2021-09-14 2021-12-10 上海镁信健康科技有限公司 System pricing mechanism based on online inquiry service

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