CN110175747A - A kind of Information Collection System based on working process - Google Patents
A kind of Information Collection System based on working process Download PDFInfo
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- CN110175747A CN110175747A CN201910346833.6A CN201910346833A CN110175747A CN 110175747 A CN110175747 A CN 110175747A CN 201910346833 A CN201910346833 A CN 201910346833A CN 110175747 A CN110175747 A CN 110175747A
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- working process
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- system based
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- 238000000034 method Methods 0.000 title claims abstract description 26
- 230000008569 process Effects 0.000 title claims abstract description 21
- 238000004891 communication Methods 0.000 claims abstract description 29
- 238000007726 management method Methods 0.000 claims description 18
- 238000012544 monitoring process Methods 0.000 claims description 5
- 238000013500 data storage Methods 0.000 claims description 4
- 238000011161 development Methods 0.000 abstract description 7
- 238000007906 compression Methods 0.000 description 5
- 230000006835 compression Effects 0.000 description 5
- 238000005516 engineering process Methods 0.000 description 5
- 238000011156 evaluation Methods 0.000 description 5
- 238000012545 processing Methods 0.000 description 2
- 206010063385 Intellectualisation Diseases 0.000 description 1
- 230000009471 action Effects 0.000 description 1
- 238000004458 analytical method Methods 0.000 description 1
- 238000013459 approach Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000013144 data compression Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 230000007246 mechanism Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000012806 monitoring device Methods 0.000 description 1
- 238000005457 optimization Methods 0.000 description 1
- 230000000750 progressive effect Effects 0.000 description 1
- 230000001360 synchronised effect Effects 0.000 description 1
- 230000009466 transformation Effects 0.000 description 1
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
- G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0633—Workflow analysis
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V40/00—Recognition of biometric, human-related or animal-related patterns in image or video data
- G06V40/10—Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
- G06V40/16—Human faces, e.g. facial parts, sketches or expressions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
Abstract
The invention discloses a kind of Information Collection System based on working process, it is related to the development technique more particularly to the fields such as electronic government affairs system and the collection of big data platform information that information is collected during handling affairs, including equipment end and clouds administrative center.The equipment end includes camera, microphone and device controller；The clouds administrative center includes cloud management server, cloud storage server, the communication server and opening and developing interface.The device controller connects the camera and the microphone, and the communication service connects the cloud storage server and the cloud management server；The opening and developing interface connects the cloud storage server and the cloud management server；The device controller is carried out wireless communication with the communication server.
Description
Technical field
The present invention relates to information technology field, more particularly to a kind of information based on working process collects system
System.
Background technique
Currently, with informationization, internet+, the universal government affairs of the technologies such as 4G, intellectualization times increasingly approach, bank etc.
The cabinet face consulting of all trades and professions accepts and handles transformation and upgrading that working system all has been completed informationization, if optimization
Working process, standardization, intelligence consulting and service become the problem of becoming increasingly conspicuous.
Currently in main working system, evaluation system is collected and is stored without working procedural information, relies on more and finish
Post-project evaluating system carry out scoring mechanism evaluation, the evaluation system can only react it is last as a result, and most of clients most
Evaluation marking afterwards substantially belongs to perform a task perfunctorily, and can not accurately be reacted to the problem of practical working of client is encountered in the process, service
The mode etc. of personnel's processing, also can not exact evaluation attendant work efficiency, the process etc. of processing.
Therefore, how to collect and store the information of working process in the intelligent epoch is those skilled in the art's urgent need to resolve
Problem.
Summary of the invention
In view of this, passing through camera and Mike the present invention provides a kind of Information Collection System based on working process
Wind collects the video and audio-frequency information exchanged between business personnel and client during working, and passes through cloud data storage clothes
By the data of collection, administrative center is saved beyond the clouds for business, and administrative center is provided with development interface beyond the clouds, can be incited somebody to action
Operation system is docked with this system or Integrated Development.
To achieve the goals above, the present invention adopts the following technical scheme:
A kind of Information Collection System based on working process, including equipment end and clouds administrative center；The equipment end packet
Include camera, microphone and device controller；The clouds administrative center includes cloud management server, cloud storage service
Device, the communication server and opening and developing interface；The device controller connects the camera and the microphone；The communication
Service connects the cloud storage server and the cloud management server；The opening and developing interface connects the cloud and deposits
Store up server and the cloud management server；The device controller is carried out wireless communication with the communication server.
Preferably, the device controller includes ARM control panel, accesses WIFI communication network by ICP/IP protocol, with
The communication server carries out wireless communication.
Preferably, detailed process is as follows for the information collection:
Step 1: monitoring area is monitored by the camera and human face scanning judges whether someone, if there is
People enters step 2, otherwise continues to execute step 1；
Step 2: start information is collected, and carries out recognition of face by the camera, carries out the information collection, and determine
Whether the information of collection is uploaded in real time, if it is, entering step 3, is otherwise locally stored, enters back into step 3；
Judge whether the correspondence client of the recognition of face has historical record, if so, then increasing client's mark for the corresponding record
Label, otherwise obtain the customer information of the client, and carry out record setting client's label；
Step 3: upload information data are encrypted the information data and carry out to the paragraph administrative center
Compression storage.
Preferably, the Information Collection System includes several equipment ends.
Preferably, the opening and developing interface connects third party's operation system.
It can be seen via above technical scheme that compared with prior art, being based on handling affairs the present disclosure provides one kind
The Information Collection System of journey, including equipment end and clouds administrative center, equipment end are provided with camera and microphone, provide face
Identify, be locally stored with communication service etc., equipment end collects audio and video information by camera and microphone, and information is collected
To in being initially stored in be locally stored later, then chooses whether to upload in real time according to configuration parameter and current network conditions and collect
The information arrived, if network condition is bad or configuration specified time uploads, system is just uploaded, the face that equipment end provides
Identification function carries out recognition of face and information binding when information is collected it is possible to monitor whether someone.The present invention is in server
Structure synchronous collection procedural information during working can provide the analysis of working Huocheng information in the later period at any time, improve visitor
Family satisfaction, allows working and consultation process more standard, provides data basis for the following unattended consulting and working.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
The embodiment of invention for those of ordinary skill in the art without creative efforts, can also basis
The attached drawing of offer obtains other attached drawings.
Fig. 1 attached drawing is provided by the invention based on working procedural information collection system architecture diagram；
Fig. 2 attached drawing is that information provided by the invention collects flow chart.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
The embodiment of the invention discloses a kind of Information Collection Systems based on working process, comprising: equipment end and cloud pipe
Reason center；Equipment end includes camera, microphone and device controller；Clouds administrative center includes cloud management server, cloud
Hold storage server, the communication server and opening and developing interface；Device controller connects camera and microphone；Communication service connects
Connect cloud storage server and cloud management server；Opening and developing interface connects cloud storage server and cloud management service
Device；Device controller is carried out wireless communication with the communication server.
In order to further optimize the above technical scheme, device controller includes ARM control panel, is accessed by ICP/IP protocol
WIFI communication network, carries out wireless communication with the communication server.
In order to further optimize the above technical scheme, detailed process is as follows for information collection:
S1: being monitored monitoring area by camera and human face scanning judges whether someone, if someone, enters
Otherwise S2 continues to execute S1；
S2: start information is collected, and is carried out recognition of face by camera, is carried out information collection, and determine whether to collect
Information upload in real time, if it is, being otherwise locally stored into S3, enter back into S3；Judge the corresponding visitor of recognition of face
Whether family has historical record, if so, then increasing client's label for corresponding record, otherwise obtains the customer information of client, and
Carry out record setting client's label；
S3: upload information data to paragraph administrative center are encrypted information data and carry out compression storage.
In order to further optimize the above technical scheme, Information Collection System includes several equipment ends.
In order to further optimize the above technical scheme, opening and developing interface connects third party's operation system.
Embodiment
System this system hardware of the invention is by one piece of 720P clarity camera, one piece of microphone, one piece of ARM control panel
Deng composition, system accesses WIFI communication network by ICP/IP protocol, communicates with back-stage management center cluster.
System is made of clouds administrative center and equipment end two large divisions, clouds administrative center and equipment end.
Clouds administrative center includes cloud management service, cloud storage service, communication service, opening and developing interface etc.；
Cloud management service: cloud management service is the operations control center of system, include system administration, rights management,
The functions such as equipment management；System administration provides system administration, includes a variety of monitoring services, can monitor the fortune of this system
Row state accesses cloud storage management interface, the service condition of opening and developing interface monitoring cloud storage service and interface, network
Situation etc.；Rights management is based on RBAC Permission Management Model, and can support to access a variety of permission forms；Equipment management provides
Facility registration, device parameter configuration, facility information upload to clouds administrative center, monitoring device state in real time.
Cloud storage service: data storage is based on disk permutation, is deposited using big data technology to the information being collected into
Storage, and compression storage is carried out to historical data using data compression technique.Data encryption, to guarantee data security, all numbers
According to all being encrypted using data encryption technology to data.Parameter configuration: can carry out parameter configuration to service, and historical data is protected
It deposits the time, encryption and compression protocol selection etc..
Communication service: communication service is based on ICP/IP protocol, and the image and audio of acquisition are encoded and communicated.
Opening and developing interface: opening and developing interface provides third party and carries out secondary development or Integrated Development to this system,
It is also that system external provides the mode of service.
Equipment end, including camera, microphone are locally stored, communication service etc..
Equipment collects audio and screen information by camera and microphone, and information is initially stored in local after being collected into
In storage, it then can be chosen whether to upload the information being collected into real time according to configuration parameter and current network conditions, if net
Network is in bad order or configuration specified time uploads, and system is just uploaded.Equipment end provides face identification functions, monitors whether
Someone, and collected in information and carry out recognition of face and information binding.
The present invention provides the Information Collection System of working process, this system was handled affairs by camera and microphone collection
The video and audio-frequency information exchanged between business personnel and client in journey, and by cloud data storage service will beyond the clouds into
Row saves.And related development interface is provided, operation system is docked or Integrated Development with this system.Of the invention
Beneficial effect includes:
(1) equipment end carries out human face scanning control collection system switch, only needs equipment recognition of face to corresponding information
It can the corresponding information of automatic collection；
(2) third party system can be docked by opening and developing interface, handles affairs or consultation information is associated；
It (3) being capable of the information collected of encryption based on big data and clouds administrative center and compression storage.
Each embodiment in this specification is described in a progressive manner, the highlights of each of the examples are with other
The difference of embodiment, the same or similar parts in each embodiment may refer to each other.For device disclosed in embodiment
For, since it is corresponded to the methods disclosed in the examples, so being described relatively simple, related place is said referring to method part
It is bright.
The foregoing description of the disclosed embodiments enables those skilled in the art to implement or use the present invention.
Various modifications to these embodiments will be readily apparent to those skilled in the art, as defined herein
General Principle can be realized in other embodiments without departing from the spirit or scope of the present invention.Therefore, of the invention
It is not intended to be limited to the embodiments shown herein, and is to fit to and the principles and novel features disclosed herein phase one
The widest scope of cause.
Claims (5)
1. a kind of Information Collection System based on working process characterized by comprising equipment end and clouds administrative center；Institute
Stating equipment end includes camera, microphone and device controller；The clouds administrative center includes cloud management server, cloud
Storage server, the communication server and opening and developing interface；The device controller connects the camera and the microphone；
The communication service connects the cloud storage server and the cloud management server；The opening and developing interface connects institute
State cloud storage server and the cloud management server；The device controller and the communication server carry out channel radio
Letter.
2. a kind of Information Collection System based on working process according to claim 1, which is characterized in that the equipment control
Device processed includes ARM control panel, accesses WIFI communication network by ICP/IP protocol, carries out channel radio with the communication server
Letter.
3. a kind of Information Collection System based on working process according to claim 1, which is characterized in that the information is received
Detailed process is as follows for collection:
Step 1: monitoring area is monitored by the camera and human face scanning judges whether someone, if someone, into
Enter step 2, otherwise continues to execute step 1；
Step 2: start information is collected, and is carried out recognition of face by the camera, is carried out the information collection, and determine whether
The information of collection is uploaded in real time, if it is, entering step 3, is otherwise locally stored, enters back into step 3；Judgement
Whether the correspondence client of the recognition of face has historical record, if so, then increase client's label for the corresponding record, it is no
The customer information of the client is then obtained, and carries out record setting client's label；
Step 3: upload information data to the paragraph administrative center are encrypted and compress to the information data
Storage.
4. a kind of Information Collection System based on working process according to claim 1, which is characterized in that the information is received
Collecting system includes several equipment ends.
5. a kind of Information Collection System based on working process according to claim 1, which is characterized in that the opening is opened
It sends out interface and connects third party's operation system.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910346833.6A CN110175747A (en) | 2019-04-27 | 2019-04-27 | A kind of Information Collection System based on working process |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910346833.6A CN110175747A (en) | 2019-04-27 | 2019-04-27 | A kind of Information Collection System based on working process |
Publications (1)
| Publication Number | Publication Date |
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| CN110175747A true CN110175747A (en) | 2019-08-27 |
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ID=67690187
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910346833.6A Pending CN110175747A (en) | 2019-04-27 | 2019-04-27 | A kind of Information Collection System based on working process |
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| Country | Link |
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| CN (1) | CN110175747A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110674148A (en) * | 2019-08-30 | 2020-01-10 | 福建中信网安信息科技有限公司 | Data updating synchronization method and device for database |
| CN111901566A (en) * | 2020-07-29 | 2020-11-06 | 浪潮云信息技术股份公司 | Monitoring data storage system and storage method |
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| CN105303503A (en) * | 2015-09-02 | 2016-02-03 | 湖北泰星智能产业研究院有限公司 | Internet traffic transportation administration service cloud |
| CN107396063A (en) * | 2017-08-25 | 2017-11-24 | 苏州市千尺浪信息技术服务有限公司 | A kind of Information Security Management System |
| CN107590897A (en) * | 2017-10-26 | 2018-01-16 | 广州云从信息科技有限公司 | A kind of gate control system management method based on recognition of face |
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2019
- 2019-04-27 CN CN201910346833.6A patent/CN110175747A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105303503A (en) * | 2015-09-02 | 2016-02-03 | 湖北泰星智能产业研究院有限公司 | Internet traffic transportation administration service cloud |
| CN107396063A (en) * | 2017-08-25 | 2017-11-24 | 苏州市千尺浪信息技术服务有限公司 | A kind of Information Security Management System |
| CN107590897A (en) * | 2017-10-26 | 2018-01-16 | 广州云从信息科技有限公司 | A kind of gate control system management method based on recognition of face |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110674148A (en) * | 2019-08-30 | 2020-01-10 | 福建中信网安信息科技有限公司 | Data updating synchronization method and device for database |
| CN111901566A (en) * | 2020-07-29 | 2020-11-06 | 浪潮云信息技术股份公司 | Monitoring data storage system and storage method |
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Application publication date: 20190827 |