CN110110997A - A kind of unmanned Hospitality management system - Google Patents
A kind of unmanned Hospitality management system Download PDFInfo
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- CN110110997A CN110110997A CN201910370620.7A CN201910370620A CN110110997A CN 110110997 A CN110110997 A CN 110110997A CN 201910370620 A CN201910370620 A CN 201910370620A CN 110110997 A CN110110997 A CN 110110997A
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- 238000007726 management method Methods 0.000 claims abstract description 38
- 235000021152 breakfast Nutrition 0.000 claims abstract description 30
- 238000004140 cleaning Methods 0.000 claims abstract description 22
- 238000012423 maintenance Methods 0.000 claims abstract description 16
- 238000012550 audit Methods 0.000 claims abstract description 4
- 238000012795 verification Methods 0.000 claims abstract description 3
- 238000011156 evaluation Methods 0.000 claims description 19
- 230000006870 function Effects 0.000 claims description 15
- 235000013305 food Nutrition 0.000 claims description 8
- 238000012545 processing Methods 0.000 claims description 6
- 238000000034 method Methods 0.000 claims description 5
- 238000012544 monitoring process Methods 0.000 claims description 4
- 230000008569 process Effects 0.000 claims description 4
- 210000000056 organ Anatomy 0.000 claims description 3
- 230000005764 inhibitory process Effects 0.000 claims description 2
- 235000012054 meals Nutrition 0.000 claims 1
- 238000012360 testing method Methods 0.000 claims 1
- 230000000694 effects Effects 0.000 description 2
- 230000036541 health Effects 0.000 description 2
- 238000013475 authorization Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007812 deficiency Effects 0.000 description 1
- 230000037213 diet Effects 0.000 description 1
- 235000005911 diet Nutrition 0.000 description 1
- 230000007246 mechanism Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000007115 recruitment Effects 0.000 description 1
- 230000036642 wellbeing Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
- G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/14—Travel agencies
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00563—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys using personal physical data of the operator, e.g. finger prints, retinal images, voicepatterns
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00571—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated by interacting with a central unit
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00896—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses
- G07C9/00904—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses for hotels, motels, office buildings or the like
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
- G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
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- Tourism & Hospitality (AREA)
- Human Resources & Organizations (AREA)
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Abstract
The invention discloses a kind of unmanned Hospitality management systems, system that Hospitality management system includes server and the hotel reservation system connecting with server, information acquisition system, elevator device, access control system, breakfast are had dinner, cleaning systems, equipment maintenance system and service reservation system, server also passes through network module and client terminal and public security system is connected to the network, client terminal link information acquisition system carries out the typing acquisition of client identity information, carries out hotel reservation by hotel reservation system；Public security system subscribes successful client identity information and subscription information for receiving, and puts on record；Elevator device is audited for elevator controlling and client identity, if identity audit does not pass through, no elevator right to use；Access control system is for the control of hotel room door and client identity verification, if identification checkup is correct, door is opened, and client enters room, conversely, door is not turned on.The present invention realizes unattended hotel management, greatly saves hotel's cost.
Description
Technical field
The present invention relates to a kind of Hospitality management systems, more particularly to a kind of unmanned Hospitality management system.
Background technique
Hotel, basic definition are to provide safely, comfortably, and user is enabled to obtain the quotient in the space of short-term rest or sleep
Industry mechanism.It is generally in fact exactly to provide the place having a rest with diet to guests.Specifically restaurant is to be with its building
Voucher provides service to guest by selling guest room, food and drink and comprehensive service facility, to obtain the tissue of economic well-being of workers and staff.
Present hotel also provides service and the facility (clothes before getting into bed of life in addition to predominantly tourist accommodates and services
Business), food and drink, game, amusement, shopping, commercial center, the facilities such as dinner party and meeting.
Each post in hotel management is required to different staff and services at present, leads to hotel's recruitment cost
Height improves hotel's cost.
Summary of the invention
For overcome the deficiencies in the prior art, the present invention provides a kind of unmanned Hospitality management system, realizes unattended
Hotel management, user only needs that hotel can be moved in by client terminal, greatly saves hotel's cost.
In order to solve the above technical problems, the invention provides the following technical scheme:
A kind of unmanned Hospitality management system, the Hospitality management system include that server and the hotel connecting with server are pre-
System, information acquisition system, elevator device, access control system, breakfast is ordered to have dinner system, cleaning systems, equipment maintenance system kimonos
Business reservation system, the server also passes through network module and client terminal and public security system is connected to the network, and client terminal is used for
Hospitality management system is connected, the work such as hotel reservation and information collection are carried out, information acquisition system is connected through and carries out client
The typing of identity information acquires, and carries out hotel reservation by hotel reservation system；Public security system subscribes successfully visitor for receiving
Family identity information and subscription information, put on record；Elevator device is audited for elevator controlling and client identity, if identity audit is not
Pass through, then without the elevator right to use；Access control system is for the control of hotel room door and client identity verification, if identification checkup is correct,
Door is opened, and client enters room, conversely, door is not turned on.
As a preferred technical solution of the present invention, the hotel reservation system includes hotel's selecting module, room choosing
Select module, selection of time module, payment module, invoice issuing information module and identifying code generation module；The hotel selects mould
Block can carry out hotel's selection according to address, hotel name, and room selecting module is selected for hotel room, and selection of time module is used
It is moved in the time in selection, payment module needs to issue invoice for subscribing payment, invoice issuing information module for being confirmed whether
And invoice issuing information is collected, identifying code generation module is used to generate identifying code after hotel reservation success, moves in for subsequent
When authentication.
As a preferred technical solution of the present invention, the information acquisition system include ID card information acquisition module,
Phone number acquisition module, name acquisition module, head portrait acquisition module, finger print acquisition module and station acquisition module, institute's rheme
Acquisition module is set for acquiring location client position, nearby hotel, other acquisition modules are then used to acquire customer information for recommendation, into
Row real-name authentication.
As a preferred technical solution of the present invention, the elevator device includes elevator controlling module, radio frequency identification mould
Block, identity card identification module and face recognition module；The identifying code generated when radio frequency identification module is subscribed for identification, identity card
Identification module customer's identity card for identification, face recognition module carries out face recognition to client, only when three all verifies
When being identified by, elevator ride power just can get.
As a preferred technical solution of the present invention, the access control system includes door control module, radio frequency identification mould
Block, identity card identification module and face recognition module；The identifying code generated when radio frequency identification module is subscribed for identification, identity card
Identification module customer's identity card for identification, face recognition module carries out face recognition to client, only when three all verifies
When being identified by, it just can get door control, door can be opened and enter room.
As a preferred technical solution of the present invention, the access control system is also connected with room system, the room system
Including room power supply module, electrical control module and AI intelligent object, after detecting that door is opened in access control system identification, room
Power supply module is room power supply, and then room be in off-position when nobody moves in, and electrical control module is used to control in room
The opening and closing of electric appliance, AI intelligent object record consumer electronics use habit, such as lamplight brightness, air-conditioner temperature that user uses, and
Intelligent adjusting is carried out when user is again turned on electric appliance.
As a preferred technical solution of the present invention, breakfast system of having dinner includes breakfast selecting module, breakfast perseverance
Warm memory module, timing module and notification module, for breakfast selecting module for selecting breakfast, breakfast constant temperature memory module passes through perseverance
Warm cabinet stores breakfast, and for notification module for reminding client to eat in time, timing module clears up breakfast for recording time, timing.
As a preferred technical solution of the present invention, the cleaning systems include worksheet processing module, rob single module and evaluation
Module, the equipment maintenance system include fault monitor module, worksheet processing module, rob single module and evaluation module.
As a preferred technical solution of the present invention, the service reservation system includes service reservation module, payment mould
Block and the current module of authorization, the businessman for servicing reservation module connection and having cooperative relationship with hotel, house calls by appointment, such as
Visit massage service or carryout service etc., payment module for servicing payment, authorize current module for input Business Information or
It visits personal information, and authorizes temporary elevator, gate inhibition's right of access.
As a preferred technical solution of the present invention, the Hospitality management system workflow are as follows:
Hotel reservation process: user binds personal information by client terminal, carries out real-name authentication；User is soft by mobile phone
Part selection needs the hotel moved in and makes a reservation for, and predetermined case can be fed back to user by software after making a reservation for successfully, and user completes expense
Server will put check-in information on record from trend public security organ afterwards, exempt the formality of foreground registration；
Hotel's entrance guard management function: user, which realizes to prohibit without toll bar by scheduled client terminal, uses function with elevator,
Brush mobile phone or identity card can be realized during taking elevator and opening door, while are provided with by the scheduled room of user
Corresponding permission, non-user moves in floor and room cannot brush mobile phone or identity card entrance；
Hotel's breakfast management: user can shift to an earlier date the selection in client terminal software and need edible food and drink, hotel's setting
Constant temperature table service shares cabinet, when the scheduled food and drink of user is put into constant temperature cabinet and corresponding storage is arranged by hotel's timing or not timing
Effect, guest is according to identifying code or brush mobile phone or identity card, self-service feeding；
Home cleaning: being equipped with cleaning systems, hotel without providing cleaner, by software realization competition for orders, wipe clean and
Function of Evaluation possesses cleaning shared platform in this system, and permanent guest can be with the booking cleaning time, after short dweller people withdraws from a room
Cleaner will receive the requirement for cleaning of server sending, and this system, which has, robs single function, realize that cleanup crew is shared, cleanup crew
It needs to show up within the regular hour to clean and replacement hotel article is cleared away after getting order, be commented according to the health that guest moves in
Valence, the income of cleanup crew and evaluation are linked up with, and system can preferentially assign the cleanup crew having higher rating to carry out order.
Plant maintenance: system is maintained equipped with equipment, this system provides unmanned machine and safeguards shared platform, in corresponding equipment
It is implanted into internet of things functional, into platform, plant maintenance unit can be safeguarded auto form delivering with competition for orders after equipment monitoring is out of order,
There is Function of Evaluation simultaneously, evaluating higher maintenance personnel's system can preferentially assign, and takes in and link up with evaluation.
Compared with prior art, the attainable beneficial effect of the present invention is:
The present invention realizes unattended hotel management, and user only needs that hotel can be moved in by client terminal, together
When hotel without being reconfigured foreground personnel, cleanup crew, plant maintenance personnel, Security Personnel, face is greatly to a certain extent
Save hotel's cost.
Detailed description of the invention
Fig. 1 is the module map of management system of the present invention.
Specific embodiment
Hereinafter, preferred embodiments of the present invention will be described with reference to the accompanying drawings, it should be understood that preferred reality described herein
Apply example only for the purpose of illustrating and explaining the present invention and is not intended to limit the present invention.
Please refer to shown in Fig. 1, a kind of unmanned Hospitality management system, the Hospitality management system include server and with service
Hotel reservation system, information acquisition system, elevator device, access control system, breakfast of device connection have dinner system, cleaning systems, set
Standby maintenance system and service reservation system, the server also passes through network module and client terminal and public security system network connects
It connects, client terminal carries out the work such as hotel reservation and information collection, be connected through information and adopt for connecting Hospitality management system
Collecting system carries out the typing acquisition of client identity information, carries out hotel reservation by hotel reservation system；Public security system is for connecing
It receives and subscribes successful client identity information and subscription information, put on record；Elevator device is examined for elevator controlling and client identity
Core, if identity audit does not pass through, no elevator right to use；Access control system is checked for the control of hotel room door and client identity, if
Identification checkup is correct, then door is opened, and client enters room, conversely, door is not turned on.
The hotel reservation system include hotel's selecting module, room selecting module, selection of time module, payment module,
Invoice issuing information module and identifying code generation module；Hotel's selecting module can carry out hotel according to address, hotel name
Selection, room selecting module are selected for hotel room, and selection of time module is moved in the time for selecting, and payment module is for pre-
Payment is ordered, invoice issuing information module needs to issue invoice and collect invoice issuing information for being confirmed whether, identifying code generates
Module is used to generate identifying code after hotel reservation success, authentication when for subsequent moving in.
The information acquisition system include ID card information acquisition module, phone number acquisition module, name acquisition module,
Head portrait acquisition module, finger print acquisition module and station acquisition module, the station acquisition module are used to acquire location client position,
Recommend hotel nearby, other acquisition modules are then used to acquire customer information, carry out real-name authentication.
The elevator device includes elevator controlling module, radio frequency identification module, identity card identification module and recognition of face mould
Block；The identifying code generated when radio frequency identification module is subscribed for identification, identity card identification module customer's identity card for identification, people
Face identification module carries out face recognition to client, only when all verifying is identified by three, just can get elevator ride power.
The access control system includes door control module, radio frequency identification module, identity card identification module and recognition of face mould
Block；The identifying code generated when radio frequency identification module is subscribed for identification, identity card identification module customer's identity card for identification, people
Face identification module carries out face recognition to client, only when all verifying is identified by three, just can get door control,
Door can be opened and enter room.
The access control system is also connected with room system, and the room system includes room power supply module, electrical control module
With AI intelligent object, after detecting that door is opened in access control system identification, room power supply module is room power supply, and nobody moves in
When then room be in off-position, electrical control module is used to control the opening and closing of electric appliance in room, and AI intelligent object records user
Electric appliance use habit, such as lamplight brightness, air-conditioner temperature that user uses, and intelligent tune is carried out when user is again turned on electric appliance
Section.
Breakfast system of having dinner includes breakfast selecting module, breakfast constant temperature memory module, timing module and notification module,
Breakfast selecting module is for selecting breakfast, and breakfast constant temperature memory module stores breakfast by constant temperature cabinet, and notification module is for reminding
Client eats in time, and timing module clears up breakfast for recording time, timing.
The cleaning systems include worksheet processing module, rob single module and evaluation module, and the equipment maintenance system includes failure
Monitoring modular, robs single module and evaluation module at worksheet processing module.
The service reservation system includes service reservation module, payment module and authorizes module of passing through, the service reservation
Module connection has the businessman of cooperative relationship, house calls by appointment, such as visit massage service or carryout service etc., payment with hotel
Module authorizes current module for inputting Business Information or personal information of visiting, and authorize temporary elevator, door for servicing payment
Prohibit right of access.
The Hospitality management system workflow are as follows:
Hotel reservation process: user binds personal information by client terminal, carries out real-name authentication；User is soft by mobile phone
Part selection needs the hotel moved in and makes a reservation for, and predetermined case can be fed back to user by software after making a reservation for successfully, and user completes expense
Server will put check-in information on record from trend public security organ afterwards, exempt the formality of foreground registration；
Hotel's entrance guard management function: user, which realizes to prohibit without toll bar by scheduled client terminal, uses function with elevator,
Brush mobile phone or identity card can be realized during taking elevator and opening door, while are provided with by the scheduled room of user
Corresponding permission, non-user moves in floor and room cannot brush mobile phone or identity card entrance；
Hotel's breakfast management: user can shift to an earlier date the selection in client terminal software and need edible food and drink, hotel's setting
Constant temperature table service shares cabinet, when the scheduled food and drink of user is put into constant temperature cabinet and corresponding storage is arranged by hotel's timing or not timing
Effect, guest is according to identifying code or brush mobile phone or identity card, self-service feeding；
Home cleaning: being equipped with cleaning systems, hotel without providing cleaner, by software realization competition for orders, wipe clean and
Function of Evaluation possesses cleaning shared platform in this system, and permanent guest can be with the booking cleaning time, after short dweller people withdraws from a room
Cleaner will receive the requirement for cleaning of server sending, and this system, which has, robs single function, realize that cleanup crew is shared, cleanup crew
It needs to show up within the regular hour to clean and replacement hotel article is cleared away after getting order, be commented according to the health that guest moves in
Valence, the income of cleanup crew and evaluation are linked up with, and system can preferentially assign the cleanup crew having higher rating to carry out order.
Plant maintenance: system is maintained equipped with equipment, this system provides unmanned machine and safeguards shared platform, in corresponding equipment
It is implanted into internet of things functional, into platform, plant maintenance unit can be safeguarded auto form delivering with competition for orders after equipment monitoring is out of order,
There is Function of Evaluation simultaneously, evaluating higher maintenance personnel's system can preferentially assign, and takes in and link up with evaluation.
The implementation of the present invention is not limited to this, and above-described embodiment content according to the invention utilizes the routine of this field
Technological know-how and customary means, under the premise of not departing from above-mentioned basic fundamental thought of the invention, preferred embodiment above can be with
The modification, replacement or combination of other diversified forms are made, other embodiments obtained all fall within rights protection scope of the present invention
Within.
Claims (10)
1. a kind of unmanned Hospitality management system, which is characterized in that the Hospitality management system includes server and connects with server
Hotel reservation system, information acquisition system, elevator device, access control system, the breakfast connect have dinner system, cleaning systems, equipment dimension
Protecting system and service reservation system, the server also passes through network module and client terminal and public security system is connected to the network, visitor
Family terminal carries out the work such as hotel reservation and information collection, is connected through information collection system for connecting Hospitality management system
System carries out the typing acquisition of client identity information, carries out hotel reservation by hotel reservation system；Public security system is pre- for receiving
Successful client identity information and subscription information are ordered, is put on record；Elevator device is audited for elevator controlling and client identity, if
Identity audit does not pass through, then without the elevator right to use；Access control system is for the control of hotel room door and client identity verification, if identity core
To correct, then door is opened, and client enters room, conversely, door is not turned on.
2. a kind of unmanned Hospitality management system according to claim 1, which is characterized in that the hotel reservation system includes
Hotel's selecting module, room selecting module, selection of time module, payment module, invoice issuing information module and identifying code generate
Module；Hotel's selecting module can carry out hotel's selection according to address, hotel name, and room selecting module is used for hotel room
Selection, selection of time module are moved in the time for selecting, and payment module is for subscribing payment, and invoice issuing information module is for true
Recognize and whether need to issue invoice and collect invoice issuing information, identifying code generation module is used to after hotel reservation success generate to test
Demonstrate,prove code, authentication when for subsequent moving in.
3. a kind of unmanned Hospitality management system according to claim 1, which is characterized in that the information acquisition system includes
ID card information acquisition module, phone number acquisition module, name acquisition module, head portrait acquisition module, finger print acquisition module and
Station acquisition module, the station acquisition module recommend hotel nearby, other acquisition modules are then for acquiring location client position
For acquiring customer information, real-name authentication is carried out.
4. a kind of unmanned Hospitality management system according to claim 1, which is characterized in that the elevator device includes elevator
Control module, radio frequency identification module, identity card identification module and face recognition module；When radio frequency identification module is subscribed for identification
The identifying code of generation, customer's identity card, face recognition module carry out face recognition to client to identity card identification module for identification,
Only when all verifying is identified by three, elevator ride power just can get.
5. a kind of unmanned Hospitality management system according to claim 1, which is characterized in that the access control system includes door
Control module, radio frequency identification module, identity card identification module and face recognition module；When radio frequency identification module is subscribed for identification
The identifying code of generation, customer's identity card, face recognition module carry out face recognition to client to identity card identification module for identification,
Only when all verifying is identified by three, it just can get door control, door can be opened and enter room.
6. a kind of unmanned Hospitality management system according to claim 5, which is characterized in that the access control system is also connected with room
Between system, the room system includes room power supply module, electrical control module and AI intelligent object, when detecting access control system
After door is opened in identification, room power supply module is that room powers, and then room is in off-position when nobody moves in, electrical equipment control
Module is used to control the opening and closing of electric appliance in room, and AI intelligent object records consumer electronics use habit, such as the lamp that user uses
Brightness, air-conditioner temperature, and intelligent adjusting is carried out when user is again turned on electric appliance.
7. a kind of unmanned Hospitality management system according to claim 1, which is characterized in that breakfast system of having dinner includes
Breakfast selecting module, breakfast constant temperature memory module, timing module and notification module, breakfast selecting module are early for selecting breakfast
Meal constant temperature memory module stores breakfast by constant temperature cabinet, and notification module is for reminding client to eat in time, and timing module is for remembering
It records the time, breakfast is cleared up in timing.
8. a kind of unmanned Hospitality management system according to claim 1, which is characterized in that the cleaning systems include worksheet processing
Module robs single module and evaluation module, the equipment maintenance system include fault monitor module, worksheet processing module, rob single module and
Evaluation module.
9. a kind of unmanned Hospitality management system according to claim 1, which is characterized in that the service reservation system includes
It services reservation module, payment module and authorizes current module, the service reservation module connection has the quotient of cooperative relationship with hotel
Family, house calls by appointment, such as visit massage service or carryout service etc., payment module authorize current mould for servicing payment
Block authorizes temporary elevator, gate inhibition's right of access for inputting Business Information or personal information of visiting.
10. a kind of unmanned Hospitality management system according to claim 1, which is characterized in that the Hospitality management system work
Make process are as follows:
Hotel reservation process: user binds personal information by client terminal and information acquisition system, carries out real-name authentication；Pass through
Hotel reservation system selection needs the hotel moved in and makes a reservation for, and predetermined case can be fed back to user by server after making a reservation for successfully,
Server will put check-in information on record from trend public security organ after user's completion expense, exempt the formality of foreground registration；
Hotel's entrance guard management function: user, which realizes to prohibit without toll bar by scheduled client terminal, uses function with elevator, is taking
It elevator and opens brush mobile phone or identity card during door and can be realized, while being provided with by the scheduled room of user corresponding
Permission, non-user move in floor and room cannot brush mobile phone or identity card enter；
Hotel's breakfast management: user can shift to an earlier date the selection in client terminal software and need edible food and drink, and constant temperature is arranged in hotel
Tableware shares cabinet, and the scheduled food and drink of user is put into constant temperature cabinet and is arranged corresponding storage timeliness by hotel's timing or not timing,
Guest is according to identifying code or brush mobile phone or identity card, self-service feeding；
Home cleaning: being equipped with cleaning systems, and hotel passes through software realization competition for orders, wipe clean and evaluation without providing cleaner
Function possesses cleaning shared platform in this system, and permanent guest can be cleaned after withdrawing from a room with booking cleaning time, short dweller people
Member will receive the requirement for cleaning of server sending, and this system, which has, robs single function, realize that cleanup crew is shared, cleanup crew gets
It needs to show up within the regular hour after order clean with replacement hotel article to clearing away, the evaluation of hygiene moved according to guest, clearly
The income of clean personnel and evaluation are linked up with, and system can preferentially assign the cleanup crew having higher rating to carry out order.
Plant maintenance: system is maintained equipped with equipment, this system provides unmanned machine and safeguards shared platform, is implanted into corresponding equipment
Internet of things functional, auto form delivering is into platform after equipment monitoring is out of order, and plant maintenance unit can be safeguarded with competition for orders, simultaneously
With Function of Evaluation, evaluating higher maintenance personnel's system can preferentially be assigned, and takes in and link up with evaluation.
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