CN110070662B - Queuing and calling method and device - Google Patents
Queuing and calling method and device Download PDFInfo
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- CN110070662B CN110070662B CN201910376416.6A CN201910376416A CN110070662B CN 110070662 B CN110070662 B CN 110070662B CN 201910376416 A CN201910376416 A CN 201910376416A CN 110070662 B CN110070662 B CN 110070662B
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/22—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder
- G07C9/25—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition
- G07C9/257—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition electronically
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C2209/00—Indexing scheme relating to groups G07C9/00 - G07C9/38
- G07C2209/60—Indexing scheme relating to groups G07C9/00174 - G07C9/00944
- G07C2209/63—Comprising locating means for detecting the position of the data carrier, i.e. within the vehicle or within a certain distance from the vehicle
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- Engineering & Computer Science (AREA)
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- Telephonic Communication Services (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The invention provides a queuing and calling method and a queuing and calling device.A first container used for storing a queue of users to be handled is arranged on a regional server, a second container corresponding to user information is established, the second container corresponding to the corresponding user is added into the queue of the users to be handled according to the sequence of receiving a first notification message, and when a second notification message sent by a service processing device is received, which indicates that the service of the current user in the queue of the users to be handled is finished, a third notification message is sent to a mobile terminal of the user corresponding to the next second container in the queue of the users to be handled so as to notify the corresponding user of handling the service. The invention can realize the automation of queuing and number calling and avoid disputes caused by manual number calling; moreover, the invention adopts a distributed system architecture, namely, each service handling hall establishes a relatively independent system comprising the regional server, the service processing device and the mobile terminal, thereby reducing the dependence on the central server and improving the reliability of the system.
Description
Technical Field
The invention relates to the technical field of communication, in particular to a queuing and calling method and device.
Background
At present, a service handling hall is generally provided with a queuing and number calling system, but the existing queuing and number calling system is mainly used for illegal number arrival reminding, whether a number arrives is judged by a worker completely, dispute risks exist, field queuing of the service handling hall is easily disordered, and customer complaints and satisfaction degree are reduced.
In the prior art, a centralized queuing and calling management scheme is provided, wherein a queuing and calling system in the scheme has a management function that a central server is responsible for queuing and calling, and each service handling hall adopts a B/S structure or a C/S structure to be connected with the central server to realize the queuing and calling function. However, this solution too relies on a central server, and the field queuing is disturbed as soon as the central server fails or network anomalies from the respective service handling hall to the central server occur.
Disclosure of Invention
Aiming at the defects in the prior art, the invention provides a queuing and calling method and a queuing and calling device, which are used for solving the problems that the existing queuing and calling scheme is easy to cause disordered queuing of users and poor in reliability.
In order to solve the technical problems, the invention adopts the following technical scheme:
the invention provides a queuing and calling method, which is applied to a system comprising a regional server, a service processing device and a mobile terminal, wherein a first container for storing a user queue to be handled is arranged in the regional server; the method comprises the following steps:
receiving a first notification message sent by a mobile terminal, and acquiring user information carried in the first notification message and including a user identifier, wherein the first notification message is sent by a user of a service to be managed through the mobile terminal;
establishing a second container corresponding to the user information according to the user identification, and adding the second container into the to-be-handled user queue;
and when receiving a second notification message sent by the service processing device, determining a next second container in the queue of the user to be handled, and sending a third notification message to the mobile terminal of the user corresponding to the determined second container.
Furthermore, the system also comprises an electronic gate, and the user information also comprises user face information;
after the third notification message is sent to the mobile terminal of the user corresponding to the determined second container, the method further includes:
acquiring the position information of the mobile terminal;
and sending a fourth notification message to the electronic gate according to the position information, so that the electronic gate verifies according to the user face information carried in the fourth notification message.
Preferably, the sending a fourth notification message to the electronic gate according to the position information specifically includes:
calculating the distance between the mobile terminal and the electronic gate according to the position information and the position of the electronic gate;
and judging whether the distance is smaller than or equal to a preset threshold value, and if so, sending a fourth notification message to the electronic gate.
Preferably, the area server communicates with the mobile terminal, the service processing device and the electronic gate through a fifth generation mobile communication network.
The invention also provides a queuing number calling method, which comprises the following steps:
receiving a fourth notification message sent by the regional server, and analyzing the fourth notification message to obtain user face image information;
acquiring human face image information of a person near the electronic gate;
and verifying the acquired face image information according to the face image information obtained by analysis, and if the verification is passed, opening the electronic gate.
Preferably, the opening of the electronic gate specifically includes: and opening the electronic gate, and keeping the opening state for a preset time.
The present invention also provides a zone server, comprising: the system comprises a receiving module, a user information acquisition module, a container establishing module, a first processing module, a sending module and a first container, wherein the first container is used for storing a to-be-handled user queue;
the receiving module is used for receiving a first notification message sent by a mobile terminal, wherein the first notification message is sent by a user of a service to be managed through the mobile terminal; receiving a second notification message sent by the service processing device;
the user information acquisition module is used for acquiring user information which is carried in the first notification message and comprises a user identifier;
the container establishing module is used for establishing a second container corresponding to the user information according to the user identification and adding the second container into the to-be-handled user queue;
the first processing module is used for determining a next second container in the to-be-handled user queue;
and the sending module is used for sending a third notification message to the mobile terminal of the user corresponding to the determined second container.
Further, the user information also comprises user face information; the area server also comprises a position acquisition module and a second processing module;
the position obtaining module is further configured to obtain the position information of the mobile terminal after the sending module sends the third notification message to the mobile terminal of the user corresponding to the determined second container;
and the second processing module is used for indicating the sending module to send a fourth notification message to the electronic gate according to the position information so that the electronic gate can carry out verification according to the user face information carried in the fourth notification message.
Preferably, the second processing module is specifically configured to calculate a distance between the mobile terminal and the electronic gate according to the position information and the position of the electronic gate; and judging whether the distance is smaller than or equal to a preset threshold value, and when the distance is smaller than or equal to the threshold value, indicating the sending module to send a fourth notification message to the electronic gate.
The present invention also provides an electronic shutter, comprising: the device comprises a receiving module, an analysis module, an image acquisition module, a verification module and a control module;
the receiving module is used for receiving a fourth notification message sent by the regional server;
the analysis module is used for analyzing the fourth notification message to obtain user face image information;
the image acquisition module is used for acquiring the face image information of a person near the electronic gate;
the verification module is used for verifying the acquired face image information according to the face image information obtained by analysis;
the control module is used for controlling the electronic gate to be opened when the verification module passes the verification.
Preferably, the control module is specifically configured to control the electronic gate to be opened, and keep the opened state for a preset time.
The method comprises the steps of setting a first container for storing a queue of users to be handled on a regional server, establishing a second container corresponding to user information, adding the second container corresponding to the corresponding user into the queue of the users to be handled according to the sequence of receiving a first notification message, and sending a third notification message to a mobile terminal of a user corresponding to a next second container in the queue of the users to be handled when the second notification message sent by a service processing device is received and indicates that the service of the current user in the queue of the users to be handled is finished, so as to notify the corresponding user to handle the service. The invention can realize the automation of queuing and number calling and avoid disputes caused by manual number calling; moreover, the invention adopts a distributed system architecture, namely, each service handling hall establishes a relatively independent system comprising the regional server, the service processing device and the mobile terminal, thereby reducing the dependence on the central server and improving the reliability of the system.
Drawings
FIG. 1 is a system architecture diagram of an embodiment of the present invention;
FIG. 2 is a flowchart of a queuing and calling method according to an embodiment of the present invention;
FIG. 3 is a second flowchart of a queuing and calling method according to an embodiment of the present invention;
FIG. 4 is a third flowchart of a queuing and calling method according to an embodiment of the present invention;
FIG. 5 is a schematic structural diagram of a region server according to an embodiment of the present invention;
fig. 6 is a schematic structural diagram of an electronic gate according to an embodiment of the present invention.
Detailed Description
The technical solution of the present invention will be described clearly and completely with reference to the accompanying drawings, and it should be understood that the described embodiments are a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be obtained by a person skilled in the art without any inventive step based on the embodiments of the present invention, are within the scope of the present invention.
An embodiment of the present invention provides a queuing and calling method, which is applied to a system as shown in fig. 1, where the system includes a zone server, a service processing device, and a mobile terminal, and further, the system may further include an electronic gate. The regional server is a server located inside the service handling hall and serves as an operating environment of the container, and the hardware configuration of the regional server needs to meet the maximum service handling capacity of the service handling hall. The service processing device refers to equipment which is positioned in a service processing counter and is used for processing specific services. The first container is a business process information recording library container, is arranged in the regional server and is used for storing queue information of the user to be handled. When a new user to be handled arrives, the area server correspondingly generates a second container (namely a personal business full-flow recording container) by taking the user information of the user as a unique identifier, and each second container forms a user queue to be handled according to the generation sequence. The mobile terminal can be a mobile phone or an electronic tag of a user. The electronic gate is an electronic gate with a communication function. Information interaction can be realized between the area server and the service processing device, between the area server and the electronic gate, and between the area server and the mobile terminal. In order to reduce power consumption and time delay, it is preferable that, in the embodiment of the present invention, the area server communicates with the service processing device, the area server communicates with the electronic gate, and the area server communicates with the mobile terminal through a fifth generation mobile communication (5G) network. The mobile terminal can be a mobile phone of a user of a service to be managed and can also be an electronic tag, and the electronic tag is provided with a vibration module and an Internet of things electronic tag chip.
The queuing and calling method provided by the embodiment of the invention is described in detail below with reference to fig. 1 and fig. 2. As shown in fig. 2, the method comprises the steps of:
and step 11, receiving a first notification message sent by the mobile terminal, and acquiring the user information carried in the first notification message and including the user identifier.
The first notification message is sent by the user of the pending service through the mobile terminal. If the mobile terminal is the electronic tag, the user applies for the electronic tag through a mobile phone or a self-service terminal in the business handling hall, and after the user successfully applies for the electronic tag, a first notification message is sent to the regional server through the electronic tag. If the mobile terminal is the mobile phone of the user, the user sends a first notification message to the regional server through the mobile phone after registering personal information in the service handling hall.
The first notification message carries user information, where the user information at least includes a user identifier, and for an electronic tag, the user identifier may be an ID of the electronic tag, and for a mobile phone, the user identifier may be a mobile phone number of the user.
And step 12, establishing a second container corresponding to the user information according to the user identification, and adding the second container into the to-be-handled user queue.
Specifically, the regional server uses a virtualization container technology to establish a second container (i.e., a business process record container) according to the user information, and adds the second container into the to-be-handled user queue in the first container (i.e., a business process record library information container).
It should be noted that the first notification message may further include service information to be handled by the user, and correspondingly, in this step, the regional server may store the user information and the service information to be handled of the user in a second container corresponding to the user, where the user information and the service information to be handled specifically include, but are not limited to, names (not related to user privacy), contact ways, service types, and service flow information.
And step 13, when receiving the second notification message sent by the service processing device, determining a next second container in the queue of the to-be-handled user.
Specifically, after the service of the current user is completed, the service processing device in the service processing counter sends a second notification message to the area server, and once the area server receives the second notification message, which indicates that the service of the user corresponding to the current second container in the queue of the user to be handled is completed, the next second container in the queue of the user to be handled is determined.
It should be noted that, the area server as the control center may have a waiting time of 30 seconds after receiving the second notification message sent by the service processing apparatus, and wait for the response of the mobile terminal, and this waiting time may be changed as needed. If the waiting time is up and no mobile terminal responds, the corresponding second container enters the discard queue. For the electronic tag, the electronic tag display fails and needs to be claimed again; for the mobile phone, the regional server sends a notification message that the current queuing and calling is invalid to the mobile phone.
And step 14, sending a third notification message to the mobile terminal of the user corresponding to the determined second container.
Specifically, the regional server obtains user information corresponding to a next second container in the to-be-handled user queue, and sends a third notification message to the corresponding mobile terminal according to the user information to notify the user to go to the counter to handle the service. If the mobile terminal is a mobile phone, the area server sends a short message to the corresponding mobile phone according to the mobile phone number of the user, and if the mobile terminal is an electronic tag, the area server sends a control instruction to the electronic tag according to the ID of the electronic tag to indicate that the corresponding electronic tag vibrates.
As can be seen from steps 11 to 14, in the present invention, a first container for storing a queue of users to be handled is set on the area server, a second container corresponding to user information is established, the second container corresponding to a corresponding user is added to the queue of users to be handled according to the sequence of receiving the first notification message, and when receiving the second notification message sent by the service processing apparatus, which indicates that the service of the current user in the queue of users to be handled is completed, a third notification message is sent to the mobile terminal of the user corresponding to the next second container in the queue of users to be handled, so as to notify the corresponding user of handling the service. The invention can realize the automation of queuing and number calling and avoid disputes caused by manual number calling; moreover, the invention adopts a distributed system architecture, namely, each service handling hall establishes a relatively independent system comprising the regional server, the service processing device and the mobile terminal, thereby reducing the dependence on the central server and improving the reliability of the system.
Further, as shown in fig. 1, in a case that the system further includes an electronic gate, the user information further includes user face information, and the electronic gate may verify the user identity through face recognition.
Accordingly, as shown in fig. 3, after sending the third notification message to the mobile terminal of the user corresponding to the determined second container (i.e., step 14), the method further includes the following steps:
and step 15, acquiring the position information of the mobile terminal.
If the mobile terminal is an electronic tag, the electronic tag starts to vibrate when receiving a control instruction (namely, a third notification message) sent by the area server, and stops vibrating until a user responds (for example, the user presses a key on the electronic tag), and at the moment, the electronic tag sends position information to the area server to inform the area server of the current position of the area server. It should be noted that the electronic tag may send the location information to the area server according to a preset period (e.g., 1 second).
If the mobile terminal is a mobile phone, the regional server may obtain the measurement report from the base station after sending the third notification message to the mobile phone, and obtain the current location information of the mobile phone from the measurement report. It should be noted that the area server may also obtain the measurement report from the base station according to a preset period (e.g. 1 second).
And step 16, sending a fourth notification message to the electronic gate according to the position information, so that the electronic gate verifies according to the user face information carried in the fourth notification message.
Specifically, the area server calculates a distance between the mobile terminal and the electronic gate according to the position information and the position of the electronic gate, and judges whether the distance is smaller than or equal to a preset threshold value, if the distance is smaller than or equal to the threshold value, it indicates that the user has moved near the electronic gate at this time, a fourth notification message is sent to the electronic gate, so that the electronic gate performs verification according to the user face information carried in the fourth notification message. If the distance is larger than the threshold value, the user is far away from the electronic gate at the moment, and the electronic gate is kept closed.
Preferably, the threshold value may be set to 3 meters.
Through the steps 15-16, the invention controls the electronic gate to start face recognition or not by using the regional server according to the distance between the user and the electronic gate, and the face image is collected only when the user approaches the electronic gate and enters the effective collection range of the face image, so that the operation amount of image processing can be greatly reduced, and the system resources are saved.
Another embodiment of the present invention further provides a queuing and calling method, as shown in fig. 4, the method includes the following steps:
and step 21, receiving a fourth notification message sent by the regional server, and analyzing the fourth notification message to obtain the user face image information.
Specifically, the electronic gate analyzes the fourth notification message sent by the area server to obtain the face image information of the user about to pass through the electronic gate.
And step 22, acquiring the face image information of the person near the electronic gate.
Specifically, the electronic shutter acquires face image information of a person located near the electronic shutter through a camera disposed near the electronic shutter.
And step 23, verifying the obtained face image information according to the analyzed face image information, and if the verification is passed, opening the electronic gate.
Specifically, the electronic gate matches the face image obtained by analysis with the face image obtained by the camera, and if the matching is successful, the verification is passed, and the electronic gate is opened; otherwise, the electronic shutter remains in the closed state.
Preferably, after the electronic gate is opened, the electronic gate is kept in an open state for a preset time, and then the electronic gate is automatically closed.
It should be noted that after the customer completes the business transaction, the customer must return the electronic tag when leaving the gate, and can leave the electronic gate. If the mobile terminal is a mobile phone, after the user finishes service handling, the electronic gate is positioned according to a mobile phone signal to control the electronic gate to open.
Through the steps 21-23, the invention verifies the identity of the user through face recognition so as to control the electronic gate to be opened, and the safety of the system can be further improved.
Based on the same technical concept, an embodiment of the present invention further provides a region server, as shown in fig. 5, where the region server may include: the system comprises a receiving module 51, a user information obtaining module 52, a container establishing module 53, a first processing module 54, a sending module 55 and a first container 50, wherein the first container 50 is used for storing a queue of users to be handled.
The receiving module 51 is configured to receive a first notification message sent by a mobile terminal, where the first notification message is sent by a user of a service to be managed through the mobile terminal; and receiving a second notification message sent by the service processing device.
The user information obtaining module 52 is configured to obtain the user information that includes the user identifier and is carried in the first notification message.
The container establishing module 53 is configured to establish a second container corresponding to the user information according to the user identifier, and add the second container to the to-do user queue.
The first processing module 54 is configured to determine a next second container in the queue of pending users.
The sending module 55 is configured to send a third notification message to the mobile terminal of the user corresponding to the determined second container.
Further, as shown in fig. 5, the user information further includes user face information; the zone server further comprises a location acquisition module 56 and a second processing module 57.
The location obtaining module 56 is further configured to obtain the location information of the mobile terminal after the sending module 55 sends the third notification message to the mobile terminal of the user corresponding to the determined second container.
The second processing module 57 is configured to instruct, according to the position information, the sending module to send a fourth notification message to the electronic gate, so that the electronic gate performs verification according to the user face information carried in the fourth notification message.
Preferably, the second processing module 57 is specifically configured to calculate a distance between the mobile terminal and the electronic gate according to the position information and the position of the electronic gate; and judging whether the distance is smaller than or equal to a preset threshold value, and when the distance is smaller than or equal to the threshold value, indicating the sending module 55 to send a fourth notification message to the electronic gate.
Based on the same technical concept, an embodiment of the present invention further provides an electronic gate, as shown in fig. 6, the electronic gate may include: a receiving module 61, a parsing module 62, an image acquisition module 63, a verification module 64 and a control module 65.
The receiving module 61 is configured to receive a fourth notification message sent by the area server.
The analysis module 62 is configured to analyze the fourth notification message to obtain user face image information.
The image acquisition module 63 is used for acquiring the face image information of a person near the electronic gate.
The verification module 64 is configured to verify the acquired face image information according to the face image information obtained through analysis.
The control module 65 is used for controlling the electronic gate to be opened when the verification module 64 passes the verification.
Preferably, the control module 65 is specifically configured to control the electronic gate to open, and keep the open state for a preset time.
It will be understood that the above embodiments are merely exemplary embodiments taken to illustrate the principles of the present invention, which is not limited thereto. It will be apparent to those skilled in the art that various modifications and improvements can be made without departing from the spirit and substance of the invention, and these modifications and improvements are also considered to be within the scope of the invention.
Claims (7)
1. A queuing and calling method is characterized in that the method is applied to a system comprising a regional server, a service processing device and a mobile terminal, wherein a first container for storing a to-be-handled user queue is arranged in the regional server; the method comprises the following steps:
receiving a first notification message sent by a mobile terminal, and acquiring user information carried in the first notification message and including a user identifier, wherein the first notification message is sent by a user of a service to be managed through the mobile terminal;
establishing a second container corresponding to the user information according to the user identification, and adding the second container into the to-be-handled user queue;
and when receiving a second notification message sent by the service processing device, determining a next second container in the queue of the user to be handled, and sending a third notification message to the mobile terminal of the user corresponding to the determined second container.
2. The method of claim 1, wherein the system further comprises an electronic gate, the user information further comprises user face information;
after the third notification message is sent to the mobile terminal of the user corresponding to the determined second container, the method further includes:
acquiring the position information of the mobile terminal;
and sending a fourth notification message to the electronic gate according to the position information, so that the electronic gate verifies according to the user face information carried in the fourth notification message.
3. The method of claim 2, wherein sending a fourth notification message to the electronic gate based on the location information comprises:
calculating the distance between the mobile terminal and the electronic gate according to the position information and the position of the electronic gate;
and judging whether the distance is smaller than or equal to a preset threshold value, and if so, sending a fourth notification message to the electronic gate.
4. The method of claim 3, wherein the zone server communicates with the mobile terminal, the service processing device and the electronic gate through a fifth generation mobile communication network.
5. A zone server, comprising: the system comprises a receiving module, a user information acquisition module, a container establishing module, a first processing module, a sending module and a first container, wherein the first container is used for storing a to-be-handled user queue;
the receiving module is used for receiving a first notification message sent by a mobile terminal, wherein the first notification message is sent by a user of a service to be managed through the mobile terminal; receiving a second notification message sent by the service processing device;
the user information acquisition module is used for acquiring user information which is carried in the first notification message and comprises a user identifier;
the container establishing module is used for establishing a second container corresponding to the user information according to the user identification and adding the second container into the to-be-handled user queue;
the first processing module is used for determining a next second container in the to-be-handled user queue;
and the sending module is used for sending a third notification message to the mobile terminal of the user corresponding to the determined second container.
6. The zone server of claim 5, wherein the user information further comprises user face information; the area server also comprises a position acquisition module and a second processing module;
the position obtaining module is further configured to obtain the position information of the mobile terminal after the sending module sends the third notification message to the mobile terminal of the user corresponding to the determined second container;
and the second processing module is used for indicating the sending module to send a fourth notification message to the electronic gate according to the position information so that the electronic gate can carry out verification according to the user face information carried in the fourth notification message.
7. The zone server according to claim 6, wherein the second processing module is specifically configured to calculate a distance between the mobile terminal and the electronic gate according to the position information and a position of the electronic gate; and judging whether the distance is smaller than or equal to a preset threshold value, and when the distance is smaller than or equal to the threshold value, indicating the sending module to send a fourth notification message to the electronic gate.
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