CN110060397A - A kind of ticket card abnormality eliminating method, device, medium and equipment - Google Patents
A kind of ticket card abnormality eliminating method, device, medium and equipment Download PDFInfo
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- CN110060397A CN110060397A CN201910320274.1A CN201910320274A CN110060397A CN 110060397 A CN110060397 A CN 110060397A CN 201910320274 A CN201910320274 A CN 201910320274A CN 110060397 A CN110060397 A CN 110060397A
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- target
- ticket card
- passenger
- sluice gate
- target passenger
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/22—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder
- G07C9/25—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition
- G07C9/257—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition electronically
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration
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- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Human Computer Interaction (AREA)
- Devices For Checking Fares Or Tickets At Control Points (AREA)
Abstract
This application discloses a kind of ticket card abnormality eliminating method, device, medium and equipment, this method comprises: then acquiring the facial image of target passenger and the ticket card information of ticket card when the ticket card for detecting that target passenger is held using itself can not be by target sluice gate；Can not be by target sluice gate according to ticket card information analysis target passenger the reason of, obtains analysis data；Determine that target passenger can be operated by the ticketing service that target sluice gate needs to be implemented according to analysis data；When according to ticket card infomation detection to target passenger be finished ticketing service operation when, ticket card information is updated, ticket card Information recovering is obtained and normally updates ticket card；Whether the facial image that the passenger of update ticket card is held in judgement is consistent with the facial image of target passenger；If so, the operating right of target sluice gate is opened, so that target passenger passes through target sluice gate.Obviously, safely controllable property of the manager when handling abnormal ticket card can be significantly improved using this method.
Description
Technical field
The present invention relates to ticket management technical field, in particular to a kind of ticket card abnormality eliminating method, device, medium and set
It is standby.
Background technique
In transport process, it often will appear passenger and carry out maliciously stealing a ride using the abnormality that ticket card occurs
The phenomenon that, thus cause manager poor to the safely controllable property of abnormal ticket card, for this technical problem, there is presently no compared with
For effective solution method.
It can be seen that how to provide a kind of ticket card abnormality eliminating method, Lai Tigao manager is when handling abnormal ticket card
Safely controllable property is those skilled in the art's urgent problem to be solved.
Summary of the invention
In view of this, the purpose of the present invention is to provide a kind of ticket card abnormality eliminating method, device, medium and equipment, with
Improve safely controllable property of the manager when handling abnormal ticket card.Its concrete scheme is as follows:
A kind of ticket card abnormality eliminating method, comprising:
When the ticket card for detecting that target passenger is held using itself can not be by target sluice gate, then acquires the target and multiply
The facial image of visitor and the ticket card information of the ticket card；
Can not be by the target sluice gate according to target passenger described in ticket card information analysis the reason of, obtains analysis number
According to；
Determine that the target passenger can be grasped by the ticketing service that the target sluice gate needs to be implemented according to the analysis data
Make；
When according to the ticket card infomation detection to the target passenger be finished the ticketing service operation when, to the ticket card
Information is updated, and is obtained the ticket card Information recovering and is normally updated ticket card；
Whether the facial image that the passenger for updating ticket card is held in judgement is consistent with the facial image of the target passenger；
If so, the operating right of the target sluice gate is opened, so that the target passenger passes through the target sluice gate.
Preferably, described when the ticket card for detecting that target passenger is held using itself can not be by target sluice gate, then it adopts
Collect the process of the facial image of the target passenger and the ticket card information of the ticket card, comprising:
When detecting that papery ticket card that the target passenger is held using itself or Electronic ticket card can not be by the targets
When sluice gate, then the facial image of the target passenger and the ticket card information of the ticket card are acquired.
Preferably, the Electronic ticket card is the Electronic ticket card of two dimensional code.
Preferably, described when the ticket card for detecting that target passenger is held using itself can not be by target sluice gate, then it adopts
Collect the process of the facial image of the target passenger and the ticket card information of the ticket card, comprising:
When detecting that ticket card that the target passenger is held using itself can not enter the target lock by non-payment area
When mouth and/or paid area leave the target sluice gate, then the facial image of the target passenger and the ticket card of the ticket card are acquired
Information.
Preferably, described to determine that the target passenger need to hold by the target sluice gate according to the analysis data
After the process of capable ticketing service operation, further includes:
Ticketing service operation is sent to Intelligent target terminal, so that the target passenger is complete in the Intelligent target terminal
It is operated at the ticketing service.
Preferably, further includes:
When detecting that the target passenger triggering loses corresponding triggering command with the ticket card, then the mesh is obtained
The identity information of scalar multiplication visitor；
Target ticket card information corresponding with the target passenger is searched by the identity information；
Judge whether the target passenger has the legal behaviour by the target sluice gate according to the target ticket card information
Make permission；
If so, obtaining target facial image corresponding with the target ticket card information；
Judge whether the target facial image is consistent with the facial image of the target passenger；
If so, opening the operating right of the target sluice gate.
Preferably, the target passenger according to the ticket card information analysis can not pass through the original of the target sluice gate
Cause, obtain analysis data process after, further includes:
Judge whether the target passenger has freely through the operating rights of the target sluice gate according to the ticket card information
Limit；
If so, the operating right of the target sluice gate is opened, so that the target passenger passes through the target sluice gate.
Correspondingly, the invention also discloses a kind of ticket card exception handling devices, comprising:
Information acquisition module detects that the ticket card that target passenger is held using itself can not be by target sluice gate for working as
When, then acquire the facial image of the target passenger and the ticket card information of the ticket card；
Data analysis module can not pass through the target sluice gate for the target passenger according to the ticket card information analysis
The reason of, obtain analysis data；
Determining module is operated, for determining that the target passenger can be by the target sluice gate according to the analysis data
The ticketing service operation needed to be implemented；
Data update module, for the ticketing service that ought be finished according to the ticket card infomation detection to the target passenger
When operation, the ticket card information is updated, the ticket card Information recovering is obtained and normally updates ticket card；
Whether face judgment module, the facial image for judging to hold the passenger for updating ticket card multiply with the target
The facial image of visitor is consistent；
Sluice gate opening module, for if so, the operating right of the target sluice gate is opened, so that the target passenger is logical
Cross the target sluice gate.
Correspondingly, the invention also discloses a kind of computer readable storage medium, on the computer readable storage medium
It is stored with computer program, the computer program realizes ticket card abnormality eliminating method as previously disclosed when being executed by processor
The step of.
Correspondingly, the invention also discloses a kind of ticketing service abnormality processing equipment, comprising:
Memory, for storing computer program；
Processor realizes the step of ticket card abnormality eliminating method as previously disclosed when for executing the computer program
Suddenly.
As it can be seen that in the present invention, when the ticket card for detecting that target passenger is held using itself can not be by target sluice gate,
It is the ticket card information on the facial image and ticket card for acquire target passenger first, then, according to the ticket card information in ticket card to mesh
Scalar multiplication visitor can not be analyzed by the reason of target sluice gate, obtain analysis data, and determine that target multiplies according to analysis data
Visitor can be operated by the ticketing service that target sluice gate needs to be implemented；It is executed when according to the ticket card infomation detection in ticket card to target passenger
After finishing ticketing service operation, the ticket card information in ticket card is updated, obtains updating ticket card, this makes it possible to by the ticket in ticket card
Card information restores normal, then, the passenger for holding update ticket card can be normal through target sluice gate.Later, also further sentence
Broken hold update ticket card passenger facial image it is whether consistent with the facial image of target passenger, that is, being multiplied using target
Whether the unique identification of guest's face image is legal come the identity for identifying target passenger, if unanimously, opening target sluice gate
Operating right, so that target passenger passes through target sluice gate.Obviously, through the invention in method, can be to avoid target passenger
Malice steal a ride behavior, so, through the invention in method, peace of the manager when handling abnormal ticket card can be significantly improved
Full controllability.Correspondingly, a kind of ticket card exception handling device, medium and equipment disclosed by the invention, equally have above-mentioned beneficial
Effect.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
The embodiment of invention for those of ordinary skill in the art without creative efforts, can also basis
The attached drawing of offer obtains other attached drawings.
Fig. 1 is a kind of flow chart of ticket card abnormality eliminating method provided in an embodiment of the present invention；
Fig. 2 is the flow chart of another ticket card abnormality eliminating method provided in an embodiment of the present invention；
Fig. 3 is a kind of system block diagram of server end provided in an embodiment of the present invention；
Fig. 4 is the flow chart of another ticket card abnormality eliminating method provided in an embodiment of the present invention；
Fig. 5 is a kind of flow chart of target passenger operating method in the case where ticket card is lost provided in an embodiment of the present invention
Fig. 6 is a kind of structure chart of ticket card exception handling device provided in an embodiment of the present invention；
Fig. 7 is a kind of structure chart of ticket card abnormality processing equipment provided in an embodiment of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
Fig. 1 is a kind of flow chart of ticket card abnormality eliminating method provided in an embodiment of the present invention.This method comprises:
Step S11: when the ticket card for detecting that target passenger is held using itself can not be by target sluice gate, then mesh is acquired
The facial image of scalar multiplication visitor and the ticket card information of ticket card；
In order to improve safely controllable property of manager during handling abnormal ticket card, in the present embodiment, when detecting
It is the facial image and mesh for acquiring target passenger first when the ticket card that target passenger is held using itself can not be by target sluice gate
Scalar multiplication visitor itself holds the ticket card information in ticket card, it is clear that the purpose of this step is to increase manager and handling abnormal ticket
Controllability during card.
In practical operation, it can be through monitor and detect target passenger whether can be using the ticket itself held
Whether card is also possible to detect target passenger by video detecting device can be using the ticket itself held by target sluice gate
Card can also be whether the infrared inductor by installing on target sluice gate being capable of benefit come induction targets passenger by target sluice gate
The ticket card held with itself passes through target sluice gate.
It should be noted that target sluice gate includes subway sluice gate, high-speed rail sluice gate, fire of the people's daily life encountered in
Brake mouth, automobile sluice gate etc..It includes temporal information in ticket card, ticket card shape that target passenger, which holds the ticket card information in ticket card,
State, the ticket card amount of money, ticket card card number, fare information, Transaction Information, the site information arrived at the destination and the history of target passenger
Data etc. by bus.
In addition, in practical application, it is safely controllable when through target sluice gate in order to further increase target passenger
Property, can also acquire the identity information of target passenger, such as: the name of target passenger, cell-phone number etc..
Step S12: can not be by target sluice gate according to ticket card information analysis target passenger the reason of, obtains analysis data；
Step S13: determine that target passenger can be operated by the ticketing service that target sluice gate needs to be implemented according to analysis data；
It is also contemplated that if there is exception or companion's benefit of target passenger in the process of running in target sluice gate
The ticket card held with target passenger occurs surpassing in riding process by target sluice gate or target passenger to be multiplied and surpasses
When, target passenger can not pass through target sluice gate using taken ticket Ka Douhui.
In this case, manager just needs to hold ticket card information in ticket card according to target passenger come to target passenger
It can not be analyzed by the reason of target sluice gate, obtain analysis data, and thus come to determine bottom be due to any
So that target passenger can not be normal through target sluice gate.
When manager is analyzed by the ticket card information itself held in ticket card to target passenger, obtain analysis data it
Afterwards, so that it may determine that target passenger can be operated by the ticketing service that target sluice gate needs to be implemented according to analysis data.Such as: such as
Fruit target passenger can not be that someone utilizes the ticket card to pass through target sluice gate because of before by the reason of target sluice gate, this
When, target passenger there is the suspicion that malice is stolen a ride；If target passenger can not be because occurring by the reason of target sluice gate
It is super to multiply, at this point, the ticketing service operation that target passenger needs to be implemented is exactly the highest admission fee of completion whole process；If target passenger can not lead to
The reason of crossing target sluice gate is because there is time-out, at this point, the ticketing service operation that target passenger needs to be implemented, which is exactly that completion is super, multiplies portion
The price difference divided.
Step S14: when according to ticket card infomation detection to target passenger be finished ticketing service operation when, to ticket card information carry out
It updates, obtains ticket card Information recovering and normally update ticket card；
It is understood that during target passenger executes related ticketing service operation, in the held ticket card of target passenger
Ticket card information will change, then, manager can by the ticket card information in the held ticket card of target passenger come
Whether detection target passenger is finished relevant ticketing service operation.When manager detects that target passenger is finished and analyzes
When the corresponding ticketing service of data operates, the ticket card information that manager can hold target passenger in ticket card is updated, and is obtained
To ticket card is updated, so that the ticket card Information recovering in ticket card is normal.It is also contemplated that when target passenger holds in ticket card
After ticket card Information recovering is normal, target passenger can hold update ticket card and pass through target sluice gate.
Step S15: whether the facial image that the passenger of update ticket card is held in judgement is consistent with the facial image of target passenger；
Step S16: if so, the operating right of target sluice gate is opened, so that target passenger passes through target sluice gate.
It is also contemplated that when manager is finished corresponding ticketing service behaviour according to ticket card infomation detection to target passenger
Make, and by ticket card Information recovering in ticket card it is normal after, replaced at this point, still there are other passengers using ticket card is updated
The behavior that target passenger steals a ride, so, in the present embodiment, in order to avoid the generation of this case, also in ticket card
Ticket card information is updated, and is obtained after updating ticket card, has further judged the facial image for holding the passenger for updating ticket card
It is whether consistent with the facial image of target passenger, if unanimously, illustrate target passenger by the ticket card Information recovering in ticket card just
In normal process, replace target passenger by target sluice gate without other people, at this point, manager can open target sluice gate
Operating right so that target passenger pass through target sluice gate.
Obviously, through this embodiment in method, not only can be improved target passenger in ticketing service abnormality processing by bus
Experience, moreover, it is also possible to improve safety and controllability of the manager when handling abnormal ticket card.In addition, the present embodiment is mentioned
The ticket card abnormality eliminating method of confession is also easy to be promoted in practical application, it is possible thereby to greatly reduce manager in manpower
Consumption in terms of resource.
As it can be seen that in the present embodiment, when detecting that the ticket card that target passenger is held using itself can not be by target sluice gate
When, it is the ticket card information on the facial image and ticket card for acquire target passenger first, then, according to the ticket card information pair in ticket card
Target passenger can not be analyzed by the reason of target sluice gate, obtain analysis data, and determine target according to analysis data
Passenger can be operated by the ticketing service that target sluice gate needs to be implemented；It is held when according to the ticket card infomation detection in ticket card to target passenger
After row finishes ticketing service operation, the ticket card information in ticket card is updated, obtains updating ticket card, this makes it possible to will be in ticket card
Ticket card Information recovering is normal, then, the passenger for holding update ticket card can be normal through target sluice gate.Later, also further
Judge whether the facial image for holding the passenger for updating ticket card is consistent with the facial image of target passenger, that is, utilizing target
Whether the unique identification of passenger's facial image is legal come the identity for identifying target passenger, if unanimously, opening target sluice gate
Operating right so that target passenger pass through target sluice gate.Obviously, through this embodiment in method, can be to avoid target
The malice of passenger is stolen a ride behavior, so, through this embodiment in method, manager can be significantly improved and handling abnormal ticket card
When safely controllable property.
Based on the above embodiment, the present embodiment is further described and optimizes to technical solution, specifically, above-mentioned steps
S11: when the ticket card for detecting that target passenger is held using itself can not be by target sluice gate, then the face of target passenger is acquired
The process of the ticket card information of image and ticket card, comprising:
When detecting that papery ticket card that target passenger is held using itself or Electronic ticket card can not be by target sluice gates, then
Acquire the facial image of target passenger and the ticket card information of ticket card.
It is understood that in daily life, the ticket card type that target passenger holds is varied, papery ticket can be
Card, such as: all-purpose card or one-way ticket etc.；It is also possible to Electronic ticket card, such as: the Electronic ticket card containing bar code, so,
In the present embodiment, the ticket card that target passenger can be held is set as any one in above-mentioned ticket card, can thus make
It is more diversified to obtain the ticket card form that target passenger holds, and thus improves target passenger in ticket card exception handling procedure
Usage experience.
Specifically, Electronic ticket card is the Electronic ticket card of two dimensional code.
In the prior art, manager usually can not carry out abnormality processing to the Electronic ticket card of two dimensional code, so, at this
In embodiment, Electronic ticket card can be set to include two dimensional code Electronic ticket card, manager couple not only can be solved
The defect that the Electronic ticket card of two dimensional code can not be handled normally, furthermore, it is also possible to improve this method in practical application
Versatility and universality.Certainly, in practical application, Electronic ticket card can also be set to other types of Electronic ticket card,
The present embodiment is not especially limited this.
Based on the above embodiment, the present embodiment is further described and optimizes to technical solution, specifically, above-mentioned steps
S11: when the ticket card for detecting that target passenger is held using itself can not be by target sluice gate, then the face of target passenger is acquired
The process of the ticket card information of image and ticket card, comprising:
When detecting that ticket card that target passenger is held using itself can not be entered target sluice gate and/or paid by non-payment area
When target sluice gate is left in expense area, then the facial image of target passenger and the ticket card information of ticket card are acquired.
In the present embodiment, be list ticket card that two kinds of target passengers are held using itself can not be by target sluice gate
Two kinds of concrete application scenes, that is, if when the ticket card that target passenger is held using itself can not enter mesh by non-payment area
Sluice gate is marked, or when the ticket card that target passenger is held using itself can not leave target sluice gate by paid area, illustrates mesh
There is exception in the ticket card that scalar multiplication visitor holds, and in this case, target passenger can be according to provided in above-described embodiment
Method handles the abnormal problem of ticket card.
So the method provided in through this embodiment, can make the application be applied to specific practical application field
In scape.
Based on the above embodiment, the present embodiment is further described and optimizes to technical solution, specifically, above-mentioned steps
S13: determine that target passenger can also wrap by after process that ticketing service that target sluice gate needs to be implemented operates according to analysis data
It includes:
Ticketing service operation is sent to Intelligent target terminal, so that target passenger completes ticketing service operation in Intelligent target terminal.
In the present embodiment, it in order to improve the usage experience of target passenger, can also will be determined by analysis data
Target passenger can be sent to Intelligent target terminal by the ticketing service operation that target sluice gate needs to be implemented, that is, passing through target intelligence
Energy terminal operates the ticketing service that target passenger needs to be implemented is presented.So, so that it may so that target passenger processing ticket card is different
Normal process is more convenient, quick, further increases target passenger experiencing in riding process by bus.
In addition, more Intelligent target terminals can also be placed in target sluice gate to improve the working efficiency of staff,
It thus can make several passengers while handling the operating process of ticketing service exception, and manager is reduced in human resources with this
The consumption of aspect.
Based on the above embodiment, the present embodiment is further described and optimizes to technical solution, as shown in Fig. 2, being hair
The flow chart for another ticket card abnormality eliminating method that bright embodiment provides.Specifically, above-mentioned ticketing service abnormality eliminating method also wraps
It includes:
Step S01: it when detecting that target passenger triggering loses corresponding triggering command with ticket card, then obtains target and multiplies
The identity information of visitor；
Step S02: target ticket card information corresponding with target passenger is searched by identity information；
Step S03: judge whether target passenger has the legal operating rights by target sluice gate according to target ticket card information
Limit；
Step S04: if so, obtaining target facial image corresponding with target ticket card information；
Step S05: judge whether target facial image is consistent with the facial image of target passenger；
Step S06: if so, opening the operating right of target sluice gate.
In practical application, the case where target passenger can not be normal through target sluice gate, is varied, such as: target multiplies
The ticket card of visitor is lost, at this point, requirement of the manager for air control management, can formulate corresponding risk management policy, to reduce
The air control managing risk of manager.For example, if manager detects that target passenger triggers triggering corresponding with ticket card loss
When instruction, manager can obtain the identity information of target passenger first, and according to the identity information of target passenger search with
The corresponding target ticket card information of target passenger.
Because the target ticket card that target passenger uses must be bound with the identity information of target passenger,
If target passenger triggering loses corresponding triggering command with ticket card, manager can believe according to the identity of target passenger
Breath finds target ticket card corresponding with target passenger.Later, the staff of manager can be by target ticket card
Target ticket card information judge whether target passenger has the legal operating right by target sluice gate, that is, manager
Staff can judge whether target passenger is according to target ticket card information by the target ticket card information in target ticket card
Upper shown information reaches targeted sites, if it is, illustrating that target passenger has the legal operating rights by target sluice gate
Limit；If it is not, then illustrating the intention that target passenger steals a ride in the presence of malice.
Also, it in the present embodiment, is also further obtained and target ticket to improve the integral monitoring ability of manager
The corresponding target facial image of card information, and judge whether target facial image is consistent with the facial image of target passenger, such as
Fruit is consistent, illustrates that the behavior for passing through target sluice gate using other people information is not present in target passenger, at this point, manager can open
The operating right of target sluice gate, so that target passenger passes through target sluice gate.
As it can be seen that compared with the prior art, by the method in this implementation, target passenger can be removed from and losing ticket card situation
Under, the tedious steps for going manual service platform to be seeked advice from, handled which thereby enhance target passenger multiplying when losing ticket card
Car body is tested.
Based on the above embodiment, the present embodiment is further described and optimizes to technical solution, specifically, above-mentioned steps
S12: can not be by target sluice gate according to ticket card information analysis target passenger the reason of, after obtaining the process of analysis data, also
Include:
Judge whether target passenger has the free operating right for passing through target sluice gate according to ticket card information；
If so, the operating right of target sluice gate is opened, so that target passenger passes through target sluice gate.
In the present embodiment, in order to facilitate the management of manager, manager is also based on the requirement of air control management, in root
Hold the ticket card information analysis in ticket card according to target passenger and obtain the reason of target passenger can not be by target sluice gate, is analyzed
After data, judge whether target passenger has the free operating right for passing through target sluice gate.That is, if target passenger's multiplies
Vehicle credit grade is higher, then target passenger has the free operating right for passing through target sluice gate, if target passenger's believes by bus
It is lower with grade, at this point, target passenger does not have the free operating right for passing through target sluice gate then.
In addition, manager can also make corresponding air control management rule according to the concrete condition in practical application, next pair
The operating right that passenger freely passes through target sluice gate is managed.For example, air control management rule may include passenger's air control management
Rule and station air control management rule.Wherein, passenger's air control management rule, which refers to, records by bus according to the history of passenger to determine
Passenger can have the operating right for freely passing through target sluice gate several times within one month, and station air control management rule refers to management
How many passenger can freely to pass through target sluice gate within Fang Yi days with.
Specifically, if passenger's exception information in riding process record it is less, which, which has, freely passes through mesh
The operating right of sluice gate is marked with regard to more；If passenger's exception information in riding process record it is more, the passenger have exempts from
Take the operating right by target sluice gate with regard to less.It, can be with also, if certain passenger exception record in riding process is more
The passenger can be pulled in into blacklist, using the object of paying close attention to as manager, or directly transfer to the staff of manager
Artificial treatment is carried out, to reduce the managing risk of manager.
Herein, it is specifically described by an example, it is assumed that target passenger is abnormal in 1 year to pass through target sluice gate
Exception information be recorded as n, if 1≤n≤10, manager can think target passenger in riding process by bus believe
With higher ranked, at this point, manager can be to be that target occupant set has 5 free operating rights for passing through target sluice gate；
If 10 n≤20 <, manager can think that by bus credit grade of the target passenger in riding process is general, at this point,
Manager can be to have 2 free operating rights for passing through target sluice gate for target occupant set；If n > 20, manages
Side can think that by bus credit grade of the target passenger in riding process is poor, at this point, manager can be to multiply for target
Visitor does not have the free operating right for passing through target sluice gate, and pays close attention to object using target passenger as manager, with drop
The economic loss of low manager in the management process.
In addition, manager can also set target passenger either one at one month as unit of the season moon
There is the free number for passing through target sluice gate operating right, the method is multiplied with above-mentioned as unit of year to set target in season
Visitor have in 1 year it is free identical by the Method And Principle of target sluice gate operating right, so, herein for manager with
It sets target passenger the moon as unit of season and passes through target with free in one month either a season
The number of sluice gate operating right does not repeat specifically.Certainly, in practical application, manager can be with actual conditions not
Together, there is the regular adjustment for making adaptability of setting of the free operating right by target sluice gate to target passenger.
As it can be seen that method provided by through this embodiment, can not only make the management rule of manager in the management process
It is then more diversified, furthermore, it is also possible to make the management rule of manager in the management process more flexible.
As shown in figure 3, being a kind of system block diagram of server end provided in this embodiment.In the present embodiment, in order to mention
Convenience of high manager during monitoring is that the application program for executing above method movement is burnt to manager's respectively
In self-service client service center's device, to facilitate operating process of the passenger in abnormal ticketing service treatment process.That is, ticket card is respectively set
Analytical equipment and ticket card updating device are read out analysis and update come the ticket card information held to passenger, and are utilized respectively people
Face identification device, air control managing device and Intelligent human-face identification device are acquired the face of passenger, to the operating rights of passenger
Limit is managed and carries out intelligent comparison to the face of passenger.
As shown in figure 4, being the flow chart of another ticket card abnormality eliminating method provided in this embodiment.When target passenger's benefit
When cannot be by target sluice gate with taken ticket card, then target passenger selects to be taken ticket on self-service client service center's device of subway station
Card can not go out the button of lock, at this point, self-service client service center's device prompts target passenger that ticket card is put into self-service client service center's device
Specified region, and using face identification device acquisition target passenger facial image, while remind target passenger close to camera shooting
The facial image of head acquisition target passenger；When face identification device collects the facial image of target passenger, ticket card analysis dress
It sets the ticket card for holding target passenger to analyze, judging target passenger on earth is because which kind of reason can not be by target lock
Mouthful, meanwhile, air control managing device carries out air control analysis to target passenger, and judges whether the credit grade of target passenger is managing
In the controlled range of side, made accordingly if it is, self-service client service center's device analyzes result prompt target passenger according to ticket card
Ticketing service operation.
When target passenger is finished corresponding ticketing service operation, then ticket card updating device holds target passenger ticket card
Information update is carried out, obtains updating ticket card, so that the ticket card that target passenger holds restores normal, meanwhile, Intelligent human-face identification
Whether the facial image that the passenger of update ticket card is currently held in device judgement is consistent with the facial image of target passenger, if one
It causes, then opens the operating right of target sluice gate, so that target passenger passes through target sluice gate.As it can be seen that the side in through this embodiment
Method not only increases operating experience of the target passenger when handling abnormal ticketing service, moreover, also improving manager in processing ticketing service
Safety and controllability in exception procedure.
As shown in figure 5, being the flow chart of target passenger provided in this embodiment operating method in the case where ticket card is lost.
If the ticket card of target passenger is lost, target passenger select at self-service client service center's device of manager ticket card loss or
No ticket button, later, self-service client service center's device can prompt the target passenger card that whether taken ticket outbound, judge target with this
The intention that passenger steals a ride with the presence or absence of malice.Meanwhile self-service client service center's device can prompt target passenger's enrollment status information, and
Prompt target passenger close to the camera of face identification device, when within the image pickup scope that target passenger enters camera, people
Face identification device can acquire the facial image of target passenger, then, air control managing device according to air control rule to target passenger into
Row air control analysis, and judge whether target passenger has the free operating right for passing through target sluice gate, if target passenger has
The free operating right for passing through target sluice gate, then Intelligent human-face identification device judge target passenger facial image whether with acquisition
The corresponding facial image of the identity information of the target passenger arrived is consistent, if unanimously, opening the operating right of target sluice gate,
So that target passenger freely passes through target sluice gate.As it can be seen that the method in through this embodiment, can be further improved target passenger
Experiencing in riding process by bus.
Correspondingly, the embodiment of the invention also discloses a kind of ticket card exception handling devices, as shown in fig. 6, the device includes:
Information acquisition module 21 detects that the ticket card that target passenger is held using itself can not be by target sluice gate for working as
When, then acquire the facial image of target passenger and the ticket card information of ticket card；
Data analysis module 22, for can not be by target sluice gate according to ticket card information analysis target passenger the reason of, obtain
To analysis data；
Determining module 23 is operated, for determining what target passenger can be needed to be implemented by target sluice gate according to analysis data
Ticketing service operation；
Data update module 24, for when according to ticket card infomation detection to target passenger be finished ticketing service operation when, it is right
Ticket card information is updated, and is obtained ticket card Information recovering and is normally updated ticket card；
Face judgment module 25, for judge to hold update the passenger of ticket card facial image whether the people with target passenger
Face image is consistent；
Sluice gate opening module 26, for if so, the operating right of target sluice gate is opened, so that target passenger passes through target
Sluice gate.
Correspondingly, the embodiment of the invention also discloses a kind of computer readable storage medium, computer readable storage medium
On be stored with computer program, ticket card abnormality eliminating method as previously disclosed is realized when computer program is executed by processor
Step.
Correspondingly, the embodiment of the invention also discloses a kind of processing equipments of ticket card exception, as shown in fig. 7, comprises:
Memory 31, for storing computer program；
Processor 32, the step of ticketing service abnormality eliminating method as previously disclosed is realized when for executing computer program.
Each embodiment in this specification is described in a progressive manner, the highlights of each of the examples are with it is other
The difference of embodiment, same or similar part may refer to each other between each embodiment.For being filled disclosed in embodiment
For setting, since it is corresponded to the methods disclosed in the examples, so being described relatively simple, related place is referring to method part
Explanation.
Finally, it is to be noted that, herein, relational terms such as first and second and the like be used merely to by
One entity or operation are distinguished with another entity or operation, without necessarily requiring or implying these entities or operation
Between there are any actual relationship or orders.Moreover, the terms "include", "comprise" or its any other variant meaning
Covering non-exclusive inclusion, so that the process, method, article or equipment for including a series of elements not only includes that
A little elements, but also including other elements that are not explicitly listed, or further include for this process, method, article or
The intrinsic element of equipment.In the absence of more restrictions, the element limited by sentence "including a ...", is not arranged
Except there is also other identical elements in the process, method, article or apparatus that includes the element.
Detailed Jie has been carried out to a kind of ticket card abnormality eliminating method provided by the present invention, device, medium and equipment above
It continues, used herein a specific example illustrates the principle and implementation of the invention, and the explanation of above embodiments is only
It is to be used to help understand method and its core concept of the invention；At the same time, for those skilled in the art, according to this hair
Bright thought, there will be changes in the specific implementation manner and application range, in conclusion the content of the present specification should not manage
Solution is limitation of the present invention.
Claims (10)
1. a kind of ticket card abnormality eliminating method characterized by comprising
When the ticket card for detecting that target passenger is held using itself can not be by target sluice gate, then acquire the target passenger's
The ticket card information of facial image and the ticket card；
Can not be by the target sluice gate according to target passenger described in ticket card information analysis the reason of, obtains analysis data；
Determine that the target passenger can be operated by the ticketing service that the target sluice gate needs to be implemented according to the analysis data；
When according to the ticket card infomation detection to the target passenger be finished the ticketing service operation when, to the ticket card information
It is updated, obtains the ticket card Information recovering and normally update ticket card；
Whether the facial image that the passenger for updating ticket card is held in judgement is consistent with the facial image of the target passenger；
If so, the operating right of the target sluice gate is opened, so that the target passenger passes through the target sluice gate.
2. the method according to claim 1, wherein described ought detect the ticket that target passenger is held using itself
When card can not be by target sluice gate, then the process of the facial image of the target passenger and the ticket card information of the ticket card is acquired,
Include:
When detecting that papery ticket card that the target passenger is held using itself or Electronic ticket card can not be by the target sluice gates
When, then acquire the facial image of the target passenger and the ticket card information of the ticket card.
3. according to the method described in claim 2, it is characterized in that, the Electronic ticket card is the Electronic ticket card of two dimensional code.
4. the method according to claim 1, wherein described ought detect the ticket that target passenger is held using itself
When card can not be by target sluice gate, then the process of the facial image of the target passenger and the ticket card information of the ticket card is acquired,
Include:
When detect ticket card that the target passenger is held using itself can not be entered by non-payment area the target sluice gate and/
Or paid area then acquires the facial image of the target passenger and the ticket card information of the ticket card when leaving the target sluice gate.
5. the method according to claim 1, wherein described determine the target passenger according to the analysis data
It can be by after process that ticketing service that the target sluice gate needs to be implemented operates, further includes:
Ticketing service operation is sent to Intelligent target terminal, so that the target passenger completes institute in the Intelligent target terminal
State ticketing service operation.
6. the method according to claim 1, wherein further include:
When detecting that the target passenger triggering loses corresponding triggering command with the ticket card, then obtains the target and multiply
The identity information of visitor；
Target ticket card information corresponding with the target passenger is searched by the identity information；
Judge whether the target passenger has the legal operating rights by the target sluice gate according to the target ticket card information
Limit；
If so, obtaining target facial image corresponding with the target ticket card information；
Judge whether the target facial image is consistent with the facial image of the target passenger；
If so, opening the operating right of the target sluice gate.
7. method according to any one of claims 1 to 6, which is characterized in that described according to the ticket card information analysis institute
State the reason of target passenger can not be by the target sluice gate, obtain analysis data process after, further includes:
Judge whether the target passenger has freely through the operating right of the target sluice gate according to the ticket card information；
If so, the operating right of the target sluice gate is opened, so that the target passenger passes through the target sluice gate.
8. a kind of ticket card exception handling device characterized by comprising
Information acquisition module, for when the ticket card for detecting that target passenger is held using itself can not be by target sluice gate, then
Acquire the facial image of the target passenger and the ticket card information of the ticket card；
Data analysis module can not pass through the original of the target sluice gate for the target passenger according to the ticket card information analysis
Cause obtains analysis data；
Determining module is operated, for determining that the target passenger can be by the target sluice gate needs according to the analysis data
The ticketing service of execution operates；
Data update module, for that ought be finished according to the ticket card infomation detection to the target passenger, the ticketing service is operated
When, the ticket card information is updated, the ticket card Information recovering is obtained and normally updates ticket card；
Face judgment module, for judging the facial image for holding the passenger for updating ticket card whether with the target passenger's
Facial image is consistent；
Sluice gate opening module, for if so, the operating right of the target sluice gate is opened, so that the target passenger passes through institute
State target sluice gate.
9. a kind of computer readable storage medium, which is characterized in that be stored with computer on the computer readable storage medium
Program, the computer program realize ticket card abnormality processing side as described in any one of claim 1 to 7 when being executed by processor
The step of method.
10. a kind of ticketing service abnormality processing equipment characterized by comprising
Memory, for storing computer program；
Processor realizes ticket card abnormality processing as described in any one of claim 1 to 7 when for executing the computer program
The step of method.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201910320274.1A CN110060397A (en) | 2019-04-19 | 2019-04-19 | A kind of ticket card abnormality eliminating method, device, medium and equipment |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910320274.1A CN110060397A (en) | 2019-04-19 | 2019-04-19 | A kind of ticket card abnormality eliminating method, device, medium and equipment |
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| CN110060397A true CN110060397A (en) | 2019-07-26 |
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Application publication date: 20190726 |