CN110022362A - Car networking platform O&M services instrumental value defence method - Google Patents
Car networking platform O&M services instrumental value defence method Download PDFInfo
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- 238000012544 monitoring process Methods 0.000 claims abstract description 12
- 230000008569 process Effects 0.000 claims abstract description 9
- 238000012550 audit Methods 0.000 claims abstract description 8
- 238000005457 optimization Methods 0.000 claims abstract description 6
- 238000012423 maintenance Methods 0.000 claims description 10
- 238000012545 processing Methods 0.000 claims description 7
- 238000012795 verification Methods 0.000 claims description 6
- 238000006467 substitution reaction Methods 0.000 claims description 5
- 238000013135 deep learning Methods 0.000 claims description 3
- 230000004927 fusion Effects 0.000 claims description 3
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- 230000004888 barrier function Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
- H04L67/125—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
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Abstract
The present invention relates to a kind of car networking platform O&Ms to service instrumental value defence method, belongs to car networking system technical field.The present invention includes the following steps: that building assists system on duty；Operation assists system on duty；Algorithm intervenes Optimization Work mode；Automatic monitoring and real-time confirmation；E inspection APP work order monitors automatically and real-time confirmation, can solve artificial mode working efficiency on duty and lowly perplex, and waits work to give program processing on duty meaningless guard, staff is made to be absorbed in business flow processing；Program reliability on duty and real time reaction speed, it can be ensured that meet the requirement that teams and groups examine mark system to timeliness；Using people's intelligent Matching algorithm, charging station matching is carried out rapidly to the failure that user reports for repairment, then transfer to staff to carry out audit confirmation, and ensure site match accuracy from process；Program obtains the optimization work mode for taking into account automation, timeliness and reliability by parameter configuration reasonable definition manual intervention node.
Description
Technical field
The present invention relates to a kind of car networking platform O&Ms to service instrumental value defence method, belongs to car networking system technical field.
Background technique
Car networking system refers to by installing vehicle-mounted terminal equipment in vehicle instrument desk, realizes to vehicle all working situation
With quiet, multidate information acquisition, storage and send.Car networking system generally has the function of real-time outdoor scene, utilizes mobile network's reality
Existing people-car interaction.Existing car networking system has the following problems: (1) it saves net teams and groups and mark system is required, event in car networking system
Barrier information and 95598 work orders must complete e inspection cell phone application order in 2 minutes；(2) car networking system itself prompting function
It is incomplete；(3) artificial uninterrupted mode working efficiency on duty is low, causes to perplex to work；(4) 2 minutes examination timeliness pole
It is also easy to produce and causes operation index not in time by confirming.
Summary of the invention
In view of the foregoing defects the prior art has, the invention proposes a kind of car networking platform O&M service auxiliary is on duty
Method.
Car networking platform O&M of the present invention services instrumental value defence method, includes the following steps:
Step 1: building assists system on duty: including following small step:
Step 1: the car networking WEB platform where duty personnel is installed WEB program on duty, from operation maintenance personnel mobile phone
APP demons are installed in terminal installation E inspection APP, E inspection APP, are made of WEB program on duty with APP demons auxiliary
Help system on duty；
Step 2: WEB program on duty is by work order data distributing to APP demons；
Step 2: operation assists system on duty: including following small step:
Step 1: real time monitoring:
It is artificial on duty using WEB program on duty and APP demons substitution, to car networking WEB platform, E inspection APP it is each
Kind work order data are monitored in real time；
Step 2: work order receives:
By parameter configuration, APP demons can carry out automatically work order in E inspection APP and accept confirmation, then pass through phone
Mode notifies person liable to handle, and in the case where not changing normal process flow, confirms operation index timeliness；
Step 3: algorithm intervenes Optimization Work mode:
Charging station matching is carried out rapidly to the failure that user reports for repairment with intelligent Matching algorithm, then staff is transferred to examine
Core confirmation；
Step 4: automatic monitoring and real-time confirmation:
After car networking WEB platform monitors 95598 maintenance work orders, the information Auto-matching charging station declared according to user
Point, and notify person liable into processing；
Alternatively, by parameter configuration, after car networking WEB platform realizes that automatic mode, WEB program on duty will match website
Work order data are issued to E inspection APP automatically, then carry out notice alarm.
Preferably, in the first step of the step 2, the work order data of real time monitoring report work order, 95598 for repairment including 95598
Consulting, which is complained, suggests work order and fault ticket；The work order data of generation are issued to automatically in APP demons.
Preferably, in the first step of the step 2,95598, which report work order for repairment, is passing through website Auto-matching, can automatic poking
It makes a phone call, send short messages, wechat alarm notification, judging whether to audit automatically after intervening via algorithm, if only work order is needed to examine automatically
Core is then directly automatically downloaded to from operation maintenance personnel mobile phone terminal；If also needing manual examination and verification assist system both ends on duty under
Hair guarantee work order reminder message, carries out subsequent processing after receiving the message in two minutes by hand.
Preferably, in the second step of the step 2, after APP demons monitor guarantee work order reminder message, automatically
E inspection APP is called to carry out work order reception, subsequent automatic dialing phone is sent short messages, wechat alarm notification.
Preferably, in the first step of the step 2,95598 consultings complain suggestion work order after work order is audited automatically,
Direct automatic dialing phone is sent short messages, wechat alarm notification, subsequent that manual examination and verification is needed to handle.
Preferably, in the first step of the step 2, after fault ticket receives, meeting automatic dialing phone is sent short messages, wechat
Alarm notification；It is automatic that E inspection APP is called to carry out work order reception after APP demons monitor fault ticket reminder message, with
Afterwards automatic dialing phone, send short messages, wechat alarm notification.
Preferably, in the second step of the step 2, operation index requires fault message and 95598 works in car networking system
List must complete e inspection cell phone application order in 2 minutes.
Preferably, in the step 3, intelligent Matching algorithm uses big data deep learning algorithm, realizes that real-time deep is estimated
Meter, fusion matching algorithm, greatly improve the working efficiency of staff, and ensure site match accuracy from process.
The beneficial effects of the present invention are:
(1) E inspection APP work order monitors and real-time confirmation automatically, can solve artificial mode working efficiency on duty and lowly perplex,
It waits work to give program processing on duty meaningless guard, staff is made to be absorbed in business flow processing；
(2) program reliability on duty and real time reaction speed, it can be ensured that meet what teams and groups examined mark system to timeliness
It is required that；
(3) people's intelligent Matching algorithm is used, charging station matching is carried out rapidly to the failure that user reports for repairment, then transfer to work people
Member carries out audit confirmation, greatly improves the working efficiency of staff, and ensure site match accuracy from process；
(4) program takes into account automation, timeliness and reliability by parameter configuration reasonable definition manual intervention node, acquisition
Optimization work mode.
Detailed description of the invention
Fig. 1 is workflow block diagram of the invention.
Specific embodiment
In order to which the object of the invention, technical solution is more clearly understood, below with reference to embodiment, the present invention is made further
It is described in detail.
As shown, car networking platform O&M of the present invention services instrumental value defence method, using programmed value defence formula
Substitution is artificial on duty, monitors in real time to car networking system (including E inspection APP) various work orders.Program on duty monitors vehicle
After networked system (or E inspection APP) work order, notified at the first time by modes such as automatic dialing phone, transmission short message, wechats
Person liable is handled.By parameter configuration, program can carry out automatically work order in E inspection APP and accept confirmation, then pass through phone
Etc. modes notify person liable to handle, in the case where not changing normal process flow, confirm operation index timeliness.Join in vehicle
, can be according to the information Auto-matching charging station that user declares after netting WEB system monitoring to 95598 maintenance work orders, and notify to blame
It lets people into processing.(automatic mode can also be realized by parameter configuration, program issues the work order information after matching website automatically
To E inspection APP, then carry out notice alarm).Program on duty can monitor handling failure work order, 95598 maintenance work orders, 95598 consultings
It complains and suggests a variety of work orders such as work order.
Car networking platform O&M of the present invention services instrumental value defence method, includes the following steps:
Step 1: building assists system on duty: including following small step:
Step 1: the car networking WEB platform where duty personnel is installed WEB program on duty, from operation maintenance personnel mobile phone
APP demons are installed in terminal installation E inspection APP, E inspection APP, are made of WEB program on duty with APP demons auxiliary
Help system on duty；
Step 2: WEB program on duty is by work order data distributing to APP demons；
Step 2: operation assists system on duty: including following small step:
Step 1: real time monitoring:
It is artificial on duty using WEB program on duty and APP demons substitution, to car networking WEB platform, E inspection APP it is each
Kind work order data are monitored in real time；
Step 2: work order receives:
By parameter configuration, APP demons can carry out automatically work order in E inspection APP and accept confirmation, then pass through phone
Mode notifies person liable to handle, and in the case where not changing normal process flow, confirms operation index timeliness；
Step 3: algorithm intervenes Optimization Work mode:
Charging station matching is carried out rapidly to the failure that user reports for repairment with intelligent Matching algorithm, then staff is transferred to examine
Core confirmation；
Step 4: automatic monitoring and real-time confirmation:
After car networking WEB platform monitors 95598 maintenance work orders, the information Auto-matching charging station declared according to user
Point, and notify person liable into processing；
Alternatively, by parameter configuration, after car networking WEB platform realizes that automatic mode, WEB program on duty will match website
Work order data are issued to E inspection APP automatically, then carry out notice alarm.
In the first step of the step 2, the work order data of real time monitoring report work order for repairment including 95598,95598 consultings are thrown
Tell suggestion work order and fault ticket；The work order data of generation are issued to automatically in APP demons.
In the first step of the step 2,95598 report for repairment work order pass through website Auto-matching, can automatic dialing phone,
It sends short messages, wechat alarm notification, judges whether to audit automatically after intervening via algorithm, if only work order being needed to audit automatically directly
It is automatically downloaded to from operation maintenance personnel mobile phone terminal；System both ends on duty are being assisted to issue guarantee work if also needing manual examination and verification
Single reminder message carries out subsequent processing after receiving the message in two minutes by hand.
It is automatic that E is called to patrol after APP demons monitor guarantee work order reminder message in the second step of the step 2
It examines APP and carries out work order reception, subsequent automatic dialing phone is sent short messages, wechat alarm notification.
In the first step of the step 2,95598 consultings complain suggestion work order after work order is audited automatically, directly automatic
It makes a phone call, send short messages, wechat alarm notification, it is subsequent that manual examination and verification is needed to handle.
In the first step of the step 2, after fault ticket receives, can automatic dialing phone, send short messages, wechat alarm it is logical
Know；It is automatic that E inspection APP is called to carry out work order reception after APP demons monitor fault ticket reminder message, it is then automatic
It makes a phone call, send short messages, wechat alarm notification.
In the second step of the step 2, operation index requires fault message and 95598 work orders in car networking system necessary
E inspection cell phone application order is completed in 2 minutes.
In the step 3, intelligent Matching algorithm uses big data deep learning algorithm, realizes real-time deep estimation, fusion
Matching algorithm greatly improves the working efficiency of staff, and ensures site match accuracy from process.
The present invention can be widely used in car networking system occasion.
The foregoing is merely presently preferred embodiments of the present invention and oneself, not with the present invention for limitation, it is all in essence of the invention
Made impartial modifications, equivalent substitutions and improvements etc., should be included in patent covering scope of the invention within mind and principle.
Claims (8)
1. a kind of car networking platform O&M services instrumental value defence method, which comprises the steps of:
Step 1: building assists system on duty: including following small step:
Step 1: the car networking WEB platform where duty personnel is installed WEB program on duty, from operation maintenance personnel mobile phone terminal
APP demons are installed in installation E inspection APP, E inspection APP, constitute instrumental value by WEB program on duty and APP demons
Keep system；
Step 2: WEB program on duty is by work order data distributing to APP demons；
Step 2: operation assists system on duty: including following small step:
Step 1: real time monitoring:
It is artificial on duty with APP demons substitution using WEB program on duty, to the various works of car networking WEB platform, E inspection APP
Forms data is monitored in real time；
Step 2: work order receives:
By parameter configuration, APP demons can carry out automatically work order in E inspection APP and accept confirmation, then pass through liaison mode
It notifies person liable to handle, in the case where not changing normal process flow, confirms operation index timeliness；
Step 3: algorithm intervenes Optimization Work mode:
Charging station matching is carried out rapidly to the failure that user reports for repairment with intelligent Matching algorithm, then staff is transferred to audit really
Recognize；
Step 4: automatic monitoring and real-time confirmation:
After car networking WEB platform monitors 95598 maintenance work orders, the information Auto-matching charging station declared according to user, and
Notify person liable into processing；
Alternatively, by parameter configuration, car networking WEB platform realizes automatic mode, and WEB program on duty is by the work order after matching website
Data are issued to E inspection APP automatically, then carry out notice alarm.
2. car networking platform O&M according to claim 1 services instrumental value defence method, which is characterized in that the step 2
The first step in, the work order data of real time monitoring include 95598 report work order for repairment, 95598 consultings complain and suggest work orders and failure
Work order；The work order data of generation are issued to automatically in APP demons.
3. car networking platform O&M according to claim 2 services instrumental value defence method, which is characterized in that the step 2
The first step in, 95598, which report work order for repairment, is passing through website Auto-matching, can automatic dialing phone, send short messages, wechat alarm it is logical
Know, judges whether to audit automatically after intervening via algorithm, directly be automatically downloaded to if only work order being needed to audit automatically from O&M
Personnel's mobile phone terminal；It is issued if also needing manual examination and verification at auxiliary system both ends on duty and guarantees to keep in good repair work order reminder message, two points
Subsequent processing is carried out after receiving the message in clock by hand.
4. car networking platform O&M according to claim 3 services instrumental value defence method, which is characterized in that the step 2
Second step in, it is automatic that E inspection APP is called to carry out work order reception after APP demons monitor guarantee work order reminder message,
Subsequent automatic dialing phone is sent short messages, wechat alarm notification.
5. car networking platform O&M according to claim 2 services instrumental value defence method, which is characterized in that the step 2
The first step in, 95598 consulting complain suggest work orders after work order is audited automatically, direct automatic dialing phone sends short messages, is micro-
Believe alarm notification, it is subsequent that manual examination and verification is needed to handle.
6. car networking platform O&M according to claim 2 services instrumental value defence method, which is characterized in that the step 2
The first step in, after fault ticket receives, can automatic dialing phone, send short messages, wechat alarm notification；The monitoring of APP demons
Automatic that E inspection APP is called to carry out work order reception to after fault ticket reminder message, subsequent automatic dialing phone sends short messages, is micro-
Believe alarm notification.
7. car networking platform O&M according to claim 1 services instrumental value defence method, which is characterized in that the step 2
Second step in, operation index requires fault message and 95598 work orders in car networking system that must complete e inspection in 2 minutes
Cell phone application order.
8. car networking platform O&M according to claim 1 services instrumental value defence method, which is characterized in that the step 3
In, intelligent Matching algorithm uses big data deep learning algorithm, realizes real-time deep estimation, fusion matching algorithm, greatly improves
The working efficiency of staff, and ensure site match accuracy from process.
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| CN201910262032.1A CN110022362A (en) | 2019-04-02 | 2019-04-02 | Car networking platform O&M services instrumental value defence method |
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| CN201910262032.1A CN110022362A (en) | 2019-04-02 | 2019-04-02 | Car networking platform O&M services instrumental value defence method |
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| EP2463987A2 (en) * | 2010-12-10 | 2012-06-13 | GEM Corporation | Power generation and storage system |
| CN107622316A (en) * | 2017-10-10 | 2018-01-23 | 深圳前海点点电工网络科技有限公司 | The implementation method of charging pile O＆M O2O patterns |
| CN109242118A (en) * | 2018-10-30 | 2019-01-18 | 重庆旺山实业有限公司 | A kind of visual integrated management system of intelligence O&M |
| CN109353246A (en) * | 2018-10-29 | 2019-02-19 | 国网浙江电动汽车服务有限公司 | A kind of charging station intelligence operational system and method |
| CN109447290A (en) * | 2018-11-21 | 2019-03-08 | 国网浙江电动汽车服务有限公司 | A kind of charging station intelligent fault O&M method |
-
2019
- 2019-04-02 CN CN201910262032.1A patent/CN110022362A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP2463987A2 (en) * | 2010-12-10 | 2012-06-13 | GEM Corporation | Power generation and storage system |
| CN107622316A (en) * | 2017-10-10 | 2018-01-23 | 深圳前海点点电工网络科技有限公司 | The implementation method of charging pile O＆M O2O patterns |
| CN109353246A (en) * | 2018-10-29 | 2019-02-19 | 国网浙江电动汽车服务有限公司 | A kind of charging station intelligence operational system and method |
| CN109242118A (en) * | 2018-10-30 | 2019-01-18 | 重庆旺山实业有限公司 | A kind of visual integrated management system of intelligence O&M |
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Application publication date: 20190716 |