CN109993321A - Telegram in reply method for managing system, device, computer equipment and storage medium - Google Patents
Telegram in reply method for managing system, device, computer equipment and storage medium Download PDFInfo
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- 238000000034 method Methods 0.000 title claims abstract description 34
- 238000003860 storage Methods 0.000 title claims abstract description 12
- 238000012423 maintenance Methods 0.000 claims abstract description 74
- 238000012790 confirmation Methods 0.000 claims abstract description 62
- 230000008439 repair process Effects 0.000 claims abstract description 31
- PCHJSUWPFVWCPO-UHFFFAOYSA-N gold Chemical compound [Au] PCHJSUWPFVWCPO-UHFFFAOYSA-N 0.000 claims abstract description 12
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Abstract
The present invention relates to a kind of telegram in reply method for managing system, comprising: obtains order information, generates failure bill and fault ticket, and failure bill is sent to user terminal；When the confirmation for receiving client feeds back pays advance payment message, fault ticket is sent to end of sending a telegram in reply；When confirmation message is completed in the maintenance for receiving user terminal upload, transmission request payment repairs golden message and generates and sends maintenance after the completion of user pays to user terminal and complete message to end of sending a telegram in reply.The above method, failure bill and fault ticket are generated by order messages, user pays advance payment reservation telegram in reply staff and places under repair, telegram in reply staff carries out telegram in reply work according to fault ticket, user pays maintenance gold again after the completion of maintenance, by the management of system, solves the problems, such as that resident's telegram in reply looks for electrician difficult, simultaneously by information-based management, the efficiency of telegram in reply work is improved.In addition, the present invention also provides a kind of telegram in reply system management facility, computer equipment and storage mediums.
Description
Technical field
The present invention relates to power system management technical fields, more particularly to telegram in reply method for managing system, device, computer
Equipment and storage medium.
Background technique
Universal with residential electricity consumption, the phenomenon that resident's power supply system breaks down, is also more and more common, electric system with
Resident living is closely bound up.The failure of electric system will affect the electricity consumption of resident, cause to the normal production and living of resident huge
Puzzlement.
Currently, residential electricity consumption reports fault handling information management for repairment also in the blank phase.And resident's substantial amounts, it occupies
People's telegram in reply there is a problem of looking for electrician's hardly possible.
Summary of the invention
Based on this, it is necessary to which difficult problem of sending a telegram in reply for user provides a kind of telegram in reply method for managing system, device, meter
Calculate machine equipment and storage medium.
A kind of telegram in reply method for managing system, comprising steps of
Order information is obtained, failure bill and fault ticket are generated according to the order information, and by the failure bill
It is sent to user terminal, the failure bill includes advance payment information and the golden information of maintenance；
When the confirmation for receiving client feeds back pays advance payment message, the fault ticket is sent to end of sending a telegram in reply；
When confirmation message is completed in the maintenance for receiving user terminal upload, sends request payment and repair golden message to user
End；
It receives client feeds back confirmation payment and repairs golden message, generate and send maintenance and complete message to end of sending a telegram in reply.
The order information includes failure cause in one of the embodiments, the position of fault and reservation maintenance time,
The acquisition order information is specifically included according to the step of order information generation failure bill and fault ticket:
Obtain order information；
Failure bill is generated according to the failure cause；
According to the failure cause, the position of fault and the reservation maintenance time generate fault ticket.
Described the step of generating failure bill according to the failure cause, specifically includes in one of the embodiments:
Obtain default charging standard；
Failure bill is generated according to the failure cause and the default charging standard.
Golden message is repaired in the reception client feeds back confirmation payment in one of the embodiments, generates and sends dimension
After repairing the step of completing message to telegram in reply end further include:
Confirmation message is completed according to the failure bill and maintenance, the default advance payment is transferred and maintenance gold is corresponding
Fund is to the corresponding fund account in the telegram in reply end.
Described when confirmation message is completed in the maintenance for receiving user terminal upload in one of the embodiments, transmission is asked
Before the step of asking payment to repair golden message to user terminal further include:
The fault message for receiving telegram in reply end changes message；
Fault message change message is sent to the user terminal；
When receiving the change confirmation message of the user terminal, according to failure work described in failure change information updating
The single and described failure bill.
It includes active user's scoring that confirmation message is completed in the maintenance in one of the embodiments, described to receive
When confirmation message is completed in the maintenance that user terminal uploads, sends after request pays the step of repairing golden message to user terminal and also wrap
It includes:
The corresponding average user scoring in telegram in reply end in historical record is obtained, is scored described in updating according to the active user
End average user of sending a telegram in reply scoring；
The telegram in reply end average user scoring ranking list is updated according to the updated telegram in reply end average user scoring.
Described when confirmation message is completed in the maintenance for receiving user terminal upload in one of the embodiments, transmission is asked
Before the step of asking payment to repair golden message to user terminal, further includes:
The message of cancelling the order is forwarded to telegram in reply end by the message of cancelling the order for receiving user terminal；
When receiving the confirmation of cancelling the order message at telegram in reply end, the fault ticket is deleted, returns the corresponding money of the advance payment
Gold is to the user terminal counter fund account.
A kind of telegram in reply system management facility characterized by comprising
Work order generation module generates failure bill and fault ticket according to the order information for obtaining order information,
And the failure bill is sent to user terminal, the failure bill includes advance payment information and the golden information of maintenance；
Advance payment confirmation module, for sending failure when the confirmation for receiving client feeds back pays advance payment message
Work order is to end of sending a telegram in reply；
Golden request module is repaired, for sending request branch when confirmation message is completed in the maintenance for receiving user terminal upload
It pays and repairs golden message to user terminal；
Golden feedback module is repaired, golden message is repaired for receiving client feeds back confirmation payment, generates and sends and repaired
At message to end of sending a telegram in reply.
A kind of computer equipment, including processor and memory, the memory are stored with computer program, the calculating
When machine program is executed by the processor, so that the step of processor executes any one above method.
A kind of computer readable storage medium is stored with computer program, when the computer program is executed by processor,
So that the processor executes the step of any one above method.
Above-mentioned telegram in reply method for managing system, device, computer equipment and storage medium are disappeared by the order that user provides
Breath generates corresponding failure bill and fault ticket, and user is carried out by failure bill payment advance payment reservation telegram in reply staff
It repairs, the staff that sends a telegram in reply carries out telegram in reply work according to fault ticket, and user is after the completion of maintenance further according to failure bill payment
Maintenance gold solves the problems, such as that resident's telegram in reply looks for electrician difficult by the management of system, while by information-based management, being promoted
The efficiency of telegram in reply work.
Detailed description of the invention
Fig. 1 is the flow chart of the application telegram in reply one of embodiment of method for managing system；
Fig. 2 is the flow chart of the application telegram in reply one of embodiment of method for managing system；
Fig. 3 is the structure chart of the application telegram in reply one of embodiment of system management facility.
Specific embodiment
It is with reference to the accompanying drawings and embodiments, right in order to which the objects, technical solutions and advantages of the application are more clearly understood
The application is further elaborated.It should be appreciated that specific embodiment described herein is only used to explain the application, and
It is not used in restriction the application.
As shown in Figure 1, a kind of telegram in reply method for managing system, comprising steps of
S200 obtains order information, generates failure bill and fault ticket according to order information, and failure bill is sent
To user terminal, failure bill includes advance payment information and the golden information of maintenance
The order information that user terminal uploads is received, failure bill and fault ticket are generated according to order information.Have at one
In body embodiment, user terminal can be a computer applied algorithm, which is mounted on host computer or hand
It holds on intelligent terminal, user terminal can also be a wechat public platform either wechat small routine.User is when encountering power failure
Order can be generated by user terminal, will include failure cause, the failure messages such as the position of fault and reservation maintenance time are ordered
Single information is sent to the server of telegram in reply system.Server generates failure bill and failure work according to the message of ordering that user uploads
It is single, and failure bill therein is sent to user terminal.Inform the maintenance amount of money that user needs to pay.
S400 sends fault ticket to end of sending a telegram in reply when the confirmation for receiving client feeds back pays advance payment message.
User is confirmed after receiving failure bill.Confirm errorless later first by user terminal payment one
Advance payment, and advance payment message is paid to one confirmation of server feedback by user terminal.Server is from corresponding with user terminal
Deduct prepayment in fund account payment, after server completion is withholdd, server can will include failure cause, the position of fault and
The failure workshop section of reservation maintenance time is pushed in the system at telegram in reply end, and in a specific embodiment, telegram in reply end can be one
Computer applied algorithm, the computer applied algorithm are mounted on host computer or hand-held intelligent terminal, and telegram in reply end can also be
One wechat public platform either wechat small routine.The staff that sends a telegram in reply can carry out competition for orders by telegram in reply end, select suitable event
Hinder work order and confirms order to server.
S600 sends request payment and repairs golden message extremely when confirmation message is completed in the maintenance for receiving user terminal upload
User terminal.
Staff send a telegram in reply after completing competition for orders by using telegram in reply end, it can be according to the reservation maintenance time on fault ticket
And the position of fault goes to the place that electric power system fault occurs to complete maintenance work.User repairs in telegram in reply staff and completes
Afterwards, confirmation message is completed to one maintenance of server feedback by user terminal.Server is in the maintenance for receiving client feeds back
When completing confirmation message, a request payment can be sent and repair golden message to user terminal.
S800 receives client feeds back confirmation payment and repairs golden message, generates and sends maintenance and complete message to end of sending a telegram in reply.
User terminal can disappear after receiving request payment and repairing golden message to one confirmation payment maintenance gold of server feedback
Breath.Server is after golden message is repaired in the confirmation payment for receiving client feeds back, from fund account corresponding with user terminal
It deducts prepayment payment, a maintenance completion message can be then fed back to telegram in reply end.It informs that telegram in reply end subscriber has been completed to pay the bill, ties up
It repairs and has completed.
Above-mentioned telegram in reply method for managing system generates corresponding failure bill and failure work by the order messages that user provides
Single, user reserves telegram in reply staff by failure bill payment advance payment and places under repair, and the staff that sends a telegram in reply is according to failure work
Telegram in reply work is singly carried out, user repairs gold further according to failure bill payment after the completion of maintenance, by the management of system, solves
Resident, which sends a telegram in reply, looks for the problem of electrician's hardly possible, while by information-based management, improving the efficiency of telegram in reply work.
As shown in Fig. 2, order information includes failure cause, the position of fault and reservation dimension in one of the embodiments,
The step of repairing the time, obtaining order information, generate failure bill and fault ticket according to order information specifically includes:
S210 obtains order information；
S230 generates failure bill according to failure cause；
S250, according to failure cause, the position of fault and reservation maintenance time generate fault ticket.
The order information that user terminal uploads specifically contains the failure cause of power failure, the position of fault that failure occurs with
And the reservation maintenance time of user's reservation, it includes advance payment information and dimension that server can be generated according to failure cause in order information
The failure bill of golden information is repaired, for informing that user completes the amount of money paid required for maintenance.Simultaneously according to failure cause, failure
Place and reservation maintenance time generate fault ticket, come inform telegram in reply staff send a telegram in reply work details, allow telegram in reply work
Personnel tentatively understand the power failure that user encounters, and facilitate the development of telegram in reply staff's telegram in reply work.In another reality
It applies in example, the reason of user can not fill in power failure, at this moment, the failure bill that server generates will only disappear comprising fee for appointment
Breath.And repair golden message and then judged by telegram in reply end staff according to fault in-situ, after issuing fault message change message
It obtains.
The step of generating failure bill according to failure cause in one of the embodiments, specifically includes:
Obtain default charging standard；
Failure bill is generated according to failure cause and default charging standard.
Server end has unified charging standard to common power failure, and server can be former according to the failure that user fills in
Because and preset charging standard generate failure bill.It in a specific embodiment, can will be normal on user terminal
The power failure fundamental type seen is listed, and user can fill in the power failure type encountered by the modes such as choosing, to help
The bill that is out of order quickly is calculated in server.
In one of the embodiments, in step S800, receives client feeds back confirmation payment and repair golden message, generate simultaneously
After sending maintenance completion message to telegram in reply end, further includes step S900 according to failure bill and maintenance completion confirmation message, transfer
Default advance payment fund account corresponding with golden counter fund extremely telegram in reply end is repaired.
Server can transfer the fee for appointment and maintenance gold that user pays to telegram in reply end pair after user is fully completed payment
The fund account answered.
Step S600 is when confirmation message is completed in the maintenance for receiving user terminal upload in one of the embodiments, hair
It is further comprised the steps of: before sending request payment to repair golden message to user terminal
S520, the fault message for receiving telegram in reply end change message；
Fault message change message is sent to user terminal by S540；
S560 changes information updating fault ticket and event according to failure when receiving the change confirmation message of user terminal
Hinder bill.
The judgement to make mistake is done due to breaking down sometimes to electric system user, telegram in reply staff reaches
After fault in-situ, oneself judgement can be made to failure cause.When the failure cause on fault ticket is not real-time, send a telegram in reply staff
Fault message can be sent to server change message.Server, can be by fault message after receiving fault message change message
Change message is sent to user terminal, and user is allowed to confirm, after the completion of user's confirmation, server can become according to the fault message at telegram in reply end
More message updates fault ticket and failure bill, and telegram in reply work is completed according to updated fault ticket and failure bill
Make.
It includes active user's scoring, step S600, when receiving that confirmation message is completed in maintenance in one of the embodiments,
When confirmation message is completed in the maintenance that user terminal uploads, send after requesting payment to repair golden message to user terminal further include:
The telegram in reply end average user scoring in historical record is obtained, is scored according to active user and updates telegram in reply end average user
Scoring；
It is scored according to updated telegram in reply end average user and updates telegram in reply end average user scoring ranking list.
User can complete to take user's scoring to maintenance work in confirmation message in the maintenance of feedback.Server end is connecing
Receive client transmission scoring after, can according in the scoring of user and historical record order telegram in reply end average user scoring with
And the scoring of active user is scored to update the average user at order telegram in reply end.Then according to the order telegram in reply end after update
Average user scores to update all telegram in reply end average users scoring ranking lists.Telegram in reply is improved by way of setting up ranking list
The work incentive of staff.
Step S600 is when confirmation message is completed in the maintenance for receiving user terminal upload in one of the embodiments, hair
Before sending request payment to repair golden message to user terminal, further comprise the steps of:
The message of cancelling the order of user terminal is received, the message that will cancel the order is forwarded to telegram in reply end；
When receiving the confirmation of cancelling the order message at telegram in reply end, fault ticket is deleted, returns advance payment counter fund to user
Hold counter fund account.
User can may want to recall an order again after placing an order, and user can send one to server by user terminal and move back
Single message, server receive cancel the order message after the message that will cancel the order be forwarded to telegram in reply end, telegram in reply staff do not complete it is multiple
The message of cancelling the order of user can be confirmed when electricity work, while being serviced by telegram in reply end to one confirmation of cancelling the order message of server feedback
Device deletes the fault ticket of server and end of sending a telegram in reply when receiving confirmation of cancelling the order message, while the advance payment of user being returned
To user terminal counter fund account.
In a specific embodiment, the application telegram in reply method for managing system the following steps are included:
A kind of telegram in reply method for managing system, comprising steps of
S210 obtains order information；
S230 generates failure bill according to failure cause；
S250, according to failure cause, the position of fault and reservation maintenance time generate fault ticket.
S400 sends fault ticket to end of sending a telegram in reply when the confirmation for receiving client feeds back pays advance payment message.
S520, the fault message for receiving telegram in reply end change message；
Fault message change message is sent to user terminal by S540；
S560 changes information updating fault ticket and event according to failure when receiving the change confirmation message of user terminal
Hinder bill.
S600 sends request payment and repairs golden message extremely when confirmation message is completed in the maintenance for receiving user terminal upload
User terminal.
S800 receives client feeds back confirmation payment and repairs golden message, generates and sends maintenance and complete message to end of sending a telegram in reply.
S900 is fed back according to failure bill and maintenance result, is transferred default advance payment and is repaired golden counter fund to telegram in reply
Hold corresponding fund account.
Above-mentioned telegram in reply method for managing system generates corresponding failure bill and failure work by the order messages that user provides
Single, user reserves telegram in reply staff by failure bill payment advance payment and places under repair, and the staff that sends a telegram in reply is according to failure work
Telegram in reply work is singly carried out, user repairs gold further according to failure bill payment after the completion of maintenance, by the management of system, solves
Resident, which sends a telegram in reply, looks for the problem of electrician's hardly possible, while by information-based management, improving the efficiency of telegram in reply work.
As shown in figure 3, a kind of telegram in reply system management facility, comprising:
Work order generation module 200 generates failure bill and fault ticket according to order information for obtaining order information,
And failure bill is sent to user terminal, failure bill includes advance payment information and the golden information of maintenance；
Advance payment confirmation module 400, for sending event when the confirmation for receiving client feeds back pays advance payment message
Hinder work order to end of sending a telegram in reply；
Golden request module 600 is repaired, for sending request when confirmation message is completed in the maintenance for receiving user terminal upload
Payment repairs golden message to user terminal；
Golden feedback module 800 is repaired, golden message is repaired for receiving client feeds back confirmation payment, generates and sends maintenance
Message is completed to end of sending a telegram in reply.
Above-mentioned telegram in reply system management facility generates corresponding failure bill and failure work by the order messages that user provides
Single, user reserves telegram in reply staff by failure bill payment advance payment and places under repair, and the staff that sends a telegram in reply is according to failure work
Telegram in reply work is singly carried out, user repairs gold further according to failure bill payment after the completion of maintenance, by the management of system, solves
Resident, which sends a telegram in reply, looks for the problem of electrician's hardly possible, while by information-based management, improving the efficiency of telegram in reply work.
Order information includes failure cause, the position of fault and reservation maintenance time, work order in one of the embodiments,
Generation module 200 specifically includes:
Order information acquiring unit, for obtaining order information；
Failure bill generation unit, for generating failure bill according to failure cause；
Fault ticket generation unit, for generating failure work according to failure cause, the position of fault and reservation maintenance time
It is single.
In one of the embodiments, telegram in reply system management facility further include module of transferring accounts, for according to failure bill with
Result feedback is repaired, default advance payment fund account corresponding with golden counter fund extremely telegram in reply end is repaired is transferred.
Telegram in reply system management facility further includes fault message update module in one of the embodiments, and fault message is more
New module specifically includes:
Failure changes message reception units, and the fault message for receiving telegram in reply end changes message；
Failure changes Dispatch Unit, for fault message change message to be sent to user terminal；
Fault message updating unit, for changing message according to failure when receiving the change confirmation message of user terminal
Update fault ticket and failure bill.
Telegram in reply system management facility further includes user's evaluation module, user's evaluation module tool in one of the embodiments,
Body includes:
User's scoring updating unit, for obtaining the scoring of the telegram in reply end average user in historical record, according to active user
Scoring updates telegram in reply end average user scoring；
User's scoring ranking list updating unit is held level with both hands for being scored to update to send a telegram in reply according to updated telegram in reply end average user
Equal user's scoring ranking list.
Telegram in reply system management facility further includes module of cancelling the order in one of the embodiments, and module of cancelling the order specifically includes:
It cancels the order message validation unit, for receiving the message of cancelling the order of user terminal, the message that will cancel the order is forwarded to telegram in reply end；
Reimbursement unit returns advance payment pair for deleting fault ticket when receiving the confirmation of cancelling the order message at telegram in reply end
Answer fund to user terminal counter fund account.
A kind of computer equipment, including processor and memory, memory are stored with computer program, computer program quilt
When processor executes, so that the step of processor executes any one above method.
A kind of computer readable storage medium is stored with computer program, when computer program is executed by processor, so that
Processor executes the step of any one above method.
Above-mentioned telegram in reply method for managing system, device, computer equipment and storage medium are disappeared by the order that user provides
Breath generates corresponding failure bill and fault ticket, and user is carried out by failure bill payment advance payment reservation telegram in reply staff
It repairs, the staff that sends a telegram in reply carries out telegram in reply work according to fault ticket, and user is after the completion of maintenance further according to failure bill payment
Maintenance gold solves the problems, such as that resident's telegram in reply looks for electrician difficult by the management of system, while by information-based management, being promoted
The efficiency of telegram in reply work.
Those of ordinary skill in the art will appreciate that realizing all or part of the process in above-described embodiment method, being can be with
Instruct relevant hardware to complete by computer program, program can be stored in a non-volatile computer storage can be read
In medium, the program is when being executed, it may include such as the process of the embodiment of above-mentioned each method.Wherein, provided herein each
To any reference of memory, storage, database or other media used in embodiment, may each comprise it is non-volatile and/
Or volatile memory.Nonvolatile memory may include read-only memory (ROM), programming ROM (PROM), electrically programmable
ROM (EPROM), electrically erasable ROM (EEPROM) or flash memory.Volatile memory may include random access memory
(RAM) or external cache.By way of illustration and not limitation, RAM is available in many forms, such as static state RAM
(SRAM), dynamic ram (DRAM), synchronous dram (SDRAM), double data rate sdram (DDRSDRAM), enhanced SDRAM
(ESDRAM), synchronization link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) directly RAM (RDRAM), straight
Connect memory bus dynamic ram (DRDRAM) and memory bus dynamic ram (RDRAM) etc..
Each technical characteristic of above embodiments can be combined arbitrarily, for simplicity of description, not to above-described embodiment
In each technical characteristic it is all possible combination be all described, as long as however, the combination of these technical characteristics be not present lance
Shield all should be considered as described in this specification.
Only several embodiments of the present invention are expressed for above embodiments, and the description thereof is more specific and detailed, but can not
Therefore it is construed as limiting the scope of the patent.It should be pointed out that for those of ordinary skill in the art,
Under the premise of not departing from present inventive concept, various modifications and improvements can be made, and these are all within the scope of protection of the present invention.
Therefore, the scope of protection of the patent of the invention shall be subject to the appended claims.
Claims (10)
1. a kind of telegram in reply method for managing system, which is characterized in that comprising steps of
Order information is obtained, failure bill and fault ticket are generated according to the order information, and the failure bill is sent
To user terminal, the failure bill includes advance payment information and the golden information of maintenance；
When the confirmation for receiving client feeds back pays advance payment message, the fault ticket is sent to end of sending a telegram in reply；
When confirmation message is completed in the maintenance for receiving user terminal upload, sends request payment and repair golden message to user terminal；
It receives client feeds back confirmation payment and repairs golden message, generate and send maintenance and complete message to end of sending a telegram in reply.
2. telegram in reply method for managing system according to claim 1, which is characterized in that the order information includes failure original
Cause, the position of fault and reservation maintenance time, the acquisition order information generate failure bill and event according to the order information
The step of hindering work order specifically includes:
Obtain order information；
Failure bill is generated according to the failure cause；
According to the failure cause, the position of fault and the reservation maintenance time generate fault ticket.
3. telegram in reply method for managing system according to claim 2, which is characterized in that described to be generated according to the failure cause
The step of failure bill, specifically includes:
Obtain default charging standard；
Failure bill is generated according to the failure cause and the default charging standard.
4. telegram in reply method for managing system according to claim 1, which is characterized in that the reception client feeds back confirmation branch
It pays and repairs golden message, after generating and sending the step of message to telegram in reply end is completed in maintenance further include:
Confirmation message is completed according to the failure bill and the maintenance, the default advance payment is transferred and maintenance gold is corresponding
Fund is to the corresponding fund account in the telegram in reply end.
5. telegram in reply method for managing system according to claim 1, which is characterized in that described to receive what user terminal uploaded
When confirmation message is completed in maintenance, send before requesting to pay the step of repairing golden message to user terminal further include:
The fault message for receiving telegram in reply end changes message；
Fault message change message is sent to the user terminal；
When receiving the change confirmation message of the user terminal, according to the failure change information updating described in fault ticket and
The failure bill.
6. telegram in reply method for managing system according to claim 1, which is characterized in that the maintenance completes confirmation message and includes
Active user's scoring, it is described when confirmation message is completed in the maintenance for receiving user terminal upload, it sends request payment maintenance gold and disappears
After the step of breath to user terminal further include:
The corresponding average user scoring in telegram in reply end in historical record is obtained, is scored according to the active user and updates the telegram in reply
Hold average user scoring；
The telegram in reply end average user scoring ranking list is updated according to the updated telegram in reply end average user scoring.
7. telegram in reply method for managing system according to claim 1, which is characterized in that described to receive what user terminal uploaded
When confirmation message is completed in maintenance, send before requesting to pay the step of repairing golden message to user terminal, further includes:
The message of cancelling the order is forwarded to telegram in reply end by the message of cancelling the order for receiving user terminal；
When receiving the confirmation of cancelling the order message at telegram in reply end, the fault ticket is deleted, returns the advance payment counter fund extremely
The user terminal counter fund account.
8. a kind of telegram in reply system management facility characterized by comprising
Work order generation module generates failure bill and fault ticket according to the order information, and will for obtaining order information
The failure bill is sent to user terminal, and the failure bill includes advance payment information and the golden information of maintenance；
Advance payment confirmation module, for sending fault ticket when the confirmation for receiving client feeds back pays advance payment message
To telegram in reply end；
Golden request module is repaired, for sending request payment dimension when confirmation message is completed in the maintenance for receiving user terminal upload
Golden message is repaired to user terminal；
Golden feedback module is repaired, golden message is repaired for receiving client feeds back confirmation payment, generates and sends maintenance and complete to disappear
Breath extremely telegram in reply end.
9. a kind of computer equipment, including processor and memory, the memory is stored with computer program, the computer
When program is executed by the processor, so that the step of processor perform claim requires any one of 1 to 7 the method.
10. a kind of computer readable storage medium is stored with computer program, when the computer program is executed by processor,
So that the processor perform claim requires the step of any one of 1 to 7 the method.
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| CN115936717A (en) * | 2022-12-02 | 2023-04-07 | 国网湖北省电力有限公司营销服务中心(计量中心) | Customer service analysis system of power system |
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