CN109935283A - A method of it is filed based on health account system voice - Google Patents
A method of it is filed based on health account system voice Download PDFInfo
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- CN109935283A CN109935283A CN201711344838.2A CN201711344838A CN109935283A CN 109935283 A CN109935283 A CN 109935283A CN 201711344838 A CN201711344838 A CN 201711344838A CN 109935283 A CN109935283 A CN 109935283A
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- follow
- designated user
- health
- call center
- health account
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Abstract
The present invention relates to a kind of methods filed based on health account system voice, obtain designated user's follow-up content, are uploaded to call center's module;Call center's module obtains designated user's contact method, issues follow-up instruction to designated user;After designated user receives follow-up instruction, call center's module issues consulting instruction to designated user according to designated user's follow-up content, and by default follow-up problem;Call center's module and designated user carry out human-computer interaction, generate designated user's voice data, generate follow-up record, and establish health account according to follow-up record.The present invention establishes health account by call center, improves the speed for establishing Residential soil;Health account is established by call center, high-volume is realized and establishes Residential soil, improve the efficiency for establishing Electronic Health Record;Solve the problems, such as healthcare givers by objective factor influenced and cannot to patient carry out regular follow-up, guarantee Residential soil data authenticity and accuracy.
Description
Technical field
The present invention relates to electronic record field, specifically a kind of method filed based on health account system voice.
Background technique
Electronic Health Record system can in time, effectively provide all kinds of health statistics information based on case, help health
Manager objectively evaluates residents ' health level, is Regional Health Layout, health policy is formulated and public health emergency
Emergency command science decision foundation is provided, but establish Electronic Health Record form in the prior art and often take manual record
Enter, also only realize and archives are established according to the information of a people, without can be carried out according to regional population while establishing healthy shelves
The technology of case, produce actually establish the speed of health account not as good as papery file speed the problem of, meanwhile, Electronic Health Record
The foundation of middle follow-up information is easy to be easy to cause related medical personnel cannot be for slow by the objective influence such as geography, environment again
Std patient carries out regularly follow-up and the resident's file data that cannot timely update, and causes the accurate of Residential soil data
Property low and authenticity difference problem.
Summary of the invention
In view of the deficiencies of the prior art, the present invention provides a kind of method filed based on health account system voice.
Present invention technical solution used for the above purpose is:
A method of it is filed based on health account system voice, comprising the following steps:
Step 1: obtaining designated user's follow-up content, be uploaded to call center's module;
Step 2: call center's module obtains designated user's contact method, issues follow-up instruction to designated user;
Step 3: designated user receive follow-up instruction after, call center's module according to designated user's follow-up content, and according to
Default follow-up problem issues consulting instruction to designated user;
Step 4: call center's module and designated user carry out human-computer interaction, generate designated user's voice data, generate with
Record is visited, and health account is established according to follow-up record.
Designated user's voice data and follow-up record reach call center system and temporarily store.
The health account of establishing includes:
Designated user's voice data is converted into text data, and by designated user's follow-up content of text data and is preset
Follow-up problem and health file management system carry out Data Matching, if matching result is correct, by the specified of this article notebook data
User's follow-up content and default follow-up problem are uploaded to the storage of health account system, and otherwise, alarm matching is unsuccessful.
The follow-up content includes at least: immunization campaign management, children's health management, pregnant and lying-in women's health control, the elderly
Health control, type 2 diabetic patient's health control, hypertensive patient's health control, severe mental disturbances case control, tuberculosis
Patient health management, traditional Chinese medicine health control.
The follow-up content and default follow-up problem correspond.
If the default follow-up period is arranged in designated user, designated user's follow-up content is obtained according to the default follow-up period.
The invention has the following beneficial effects and advantage:
1. the present invention establishes health account by call center, the speed for establishing Residential soil is improved;
2. the present invention establishes health account by call center, high-volume may be implemented and establish Residential soil, improve
Establish the efficiency of Electronic Health Record;
3. the present invention, which is solved, to be influenced by objective factor in healthcare givers and cannot carry out regular follow-up to patient and ask
Topic guarantees the authenticity and accuracy of Residential soil data.
Detailed description of the invention
Fig. 1 is flow chart of the method for the present invention;
Fig. 2 is that health account flow chart is established in the present invention.
Specific embodiment
The present invention is described in further detail with reference to the accompanying drawings and embodiments.
It is as shown in Figure 1 flow chart of the method for the present invention.
Step 1 is the identity information stored in Residential soil by designated user, is confirmed whether it is to need timing
The crowd of regular follow-up is wherein the follow up time set is divided according to chronic disease, pregnant woman, children, psychiatric patient
System obtains designated user's follow-up content according to the preset follow-up period, is uploaded to call center's module, Waiting for Call center module
Obtain designated user's contact method;
Step 2 be call center's module obtain designated user's contact method, by mobile network to designated user issue with
Instruction is visited, user is waited to receive follow-up instruction;
Step 3 is that designated user receives follow-up instruction, and call center's module is according to designated user's follow-up content, according to basis
The corresponding default follow-up problem of follow-up content issues consulting instruction to designated user, waits and carry out human-computer interaction with designated user;
Step 4, which is call center's module, carries out human-computer interaction according to default follow-up problem and designated user, and by specified use
Family voice data, which is uploaded in call center system, temporarily to be stored, and the follow-up historical record to be generated finished is waited,;
Designated user's voice data that step 5 call center system temporarily stores, and follow-up record is generated, it waits establishing and be good for
Health archives, and delete designated user's voice data that call center system temporarily stores.
It is illustrated in figure 2 in the present invention and establishes health account method flow diagram.
Step 1 is that the designated user's voice data temporarily stored in call center system is converted into text formatting, and waiting is pressed
According to follow-up content and default follow-up question format, Data Matching is carried out with health account system;
Step 2 is text data according to follow-up content and default follow-up question format, with content in health account system into
Row matching;
Step 3 is that Data Matching result is correct, then is uploaded to the storage of health account system, if matching result is incorrect,
Re-start matching.
Health file management system, comprising:
Acquisition module acquires user health archive information, is uploaded in user subsystem and family doctor's subsystem;
User subsystem, for storing user health archive information, user basic information, and operation medical profession, on
Reach database;
Family doctor's subsystem supervises user health archive information, the hospitality industry of audit user's application for family doctor
Business, is uploaded to database;
Database, setting are beyond the clouds, medical for storing the basic health account information of user acquired by acquisition module
Service data information waits user subsystem and family doctor's subsystem to call;
Communication module waits judgement for establishing user subsystem to the data channel between hospital information management system
The calling of module;
Judgment module waits information for hospital for judging to user subsystem by the information that communication module is transmitted
Management system is called;
Hospital information management system, user basic information for identification, and transfer user health archives in judgment module and believe
Breath.
It is described be judged as whether be user health archive information judgement.
The user health archive information include emergency treatment archive information, doctor file archive information, health data analysis and
Curve archive information, medical and health data and the basic health account information of resident.
The basic health account information of resident includes user basic information, diagnosis records information, regular follow-up information, is good for
Health summary information, physical examination report information over the years and public affairs defend detection data information.
It includes BMI measurement, routine urinalysis detection, ECG detecting, temperature check, blood glucose inspection that the public affairs, which defend detection data information,
It surveys, hemoglobin detection, blood oxygen detects and blood pressure detecting.
The user basic information includes address name, facial information, identity document information, medical insurance card number and correspondent party
Formula.
The medical profession is peeped including signing family doctor, bidirectionally transfering consultation, AMP/DDFAO/HRA noninvasive test, capsule stomach
Spectroscopy, remote medical consultation with specialists and third party's detection.
A kind of health account management method, comprising the following steps:
Step 1: acquisition module acquires user health archive information, and communication module is waited to call;
Step 2: communication module establishes the data transmission channel between user subsystem and hospital information management system;
Step 3: information is reached among judgment module by communication module in user subsystem, and judgment module is to data information
Be made whether be user health archive information judgement, wait the calling of hospital information management system;
Step 4: hospital information management system identifies user basic information, transfers out gained user health shelves in judgment module
Case information.
The user health archive information is stored by family doctor's subsystem, is uploaded in the database in cloud, is waited
User subsystem is called;User health archive information in user subsystem called data library, and by preparatory setting to user
The storage of health account information categorization.
Claims (6)
1. a kind of method filed based on health account system voice, it is characterised in that: the following steps are included:
Step 1: obtaining designated user's follow-up content, be uploaded to call center's module;
Step 2: call center's module obtains designated user's contact method, issues follow-up instruction to designated user;
Step 3: after designated user receives follow-up instruction, call center's module is according to designated user's follow-up content, and according to default
Follow-up problem issues consulting instruction to designated user;
Step 4: call center's module and designated user carry out human-computer interaction, generate designated user's voice data, generate follow-up note
Record, and health account is established according to follow-up record.
2. the method according to claim 1 filed based on health account system voice, it is characterised in that: the specified use
Family voice data and follow-up record reach call center system and temporarily store.
3. the method according to claim 1 filed based on health account system voice, it is characterised in that: described establish is good for
Health archives include:
Designated user's voice data is converted into text data, and by the designated user's follow-up content and default follow-up of text data
Problem and health file management system carry out Data Matching, if matching result is correct, by the designated user of this article notebook data
Follow-up content and default follow-up problem are uploaded to the storage of health account system, and otherwise, alarm matching is unsuccessful.
4. the method according to claim 1 filed based on health account system voice, it is characterised in that: in the follow-up
Appearance includes at least: immunization campaign management, children's health management, pregnant and lying-in women's health control, senior health and fitness's management, diabetes B
Patient health management, hypertensive patient's health control, severe mental disturbances case control, tuberculosis patient health control, Chinese medicine
Medicine health control.
5. the method according to claim 1 or 3 filed based on health account system voice, it is characterised in that: it is described with
It visits content and default follow-up problem corresponds.
6. the method according to claim 1 filed based on health account system voice, it is characterised in that: if specified use
The default follow-up period is arranged in family, obtains designated user's follow-up content according to the default follow-up period.
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CN201711344838.2A CN109935283B (en) | 2017-12-15 | 2017-12-15 | Voice filing method based on health record system |
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CN201711344838.2A CN109935283B (en) | 2017-12-15 | 2017-12-15 | Voice filing method based on health record system |
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CN109935283A true CN109935283A (en) | 2019-06-25 |
CN109935283B CN109935283B (en) | 2021-06-29 |
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CN101226607A (en) * | 2007-06-29 | 2008-07-23 | 广东医卫互动信息科技有限公司 | Hospital client relationship management system |
CN102650960A (en) * | 2012-03-31 | 2012-08-29 | 奇智软件(北京)有限公司 | Method and device for eliminating faults of terminal equipment |
CN104184778A (en) * | 2013-05-27 | 2014-12-03 | 中山爱科数字科技股份有限公司 | Short message and telephone follow-up system for hospital |
CN105426675A (en) * | 2015-11-13 | 2016-03-23 | 江苏大学 | Full-automatic hospital telephone follow-up method and telephone device thereof |
CN107220515A (en) * | 2017-06-09 | 2017-09-29 | 广东省妇幼保健院 | Post-abortion cares about intelligent follow-up management system |
CN206588958U (en) * | 2017-03-23 | 2017-10-27 | 北京瑞华康源科技有限公司 | A kind of robot guide medical system |
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2017
- 2017-12-15 CN CN201711344838.2A patent/CN109935283B/en active Active
Patent Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN101226607A (en) * | 2007-06-29 | 2008-07-23 | 广东医卫互动信息科技有限公司 | Hospital client relationship management system |
CN102650960A (en) * | 2012-03-31 | 2012-08-29 | 奇智软件(北京)有限公司 | Method and device for eliminating faults of terminal equipment |
CN104184778A (en) * | 2013-05-27 | 2014-12-03 | 中山爱科数字科技股份有限公司 | Short message and telephone follow-up system for hospital |
CN105426675A (en) * | 2015-11-13 | 2016-03-23 | 江苏大学 | Full-automatic hospital telephone follow-up method and telephone device thereof |
CN206588958U (en) * | 2017-03-23 | 2017-10-27 | 北京瑞华康源科技有限公司 | A kind of robot guide medical system |
CN107220515A (en) * | 2017-06-09 | 2017-09-29 | 广东省妇幼保健院 | Post-abortion cares about intelligent follow-up management system |
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