CN109902113A - Reference feedback report processing method and processing device, storage medium, computer equipment - Google Patents
Reference feedback report processing method and processing device, storage medium, computer equipment Download PDFInfo
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- CN109902113A CN109902113A CN201910045128.2A CN201910045128A CN109902113A CN 109902113 A CN109902113 A CN 109902113A CN 201910045128 A CN201910045128 A CN 201910045128A CN 109902113 A CN109902113 A CN 109902113A
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- 238000012545 processing Methods 0.000 title claims abstract description 150
- 238000003672 processing method Methods 0.000 title claims abstract description 18
- 238000000034 method Methods 0.000 claims abstract description 34
- 238000012797 qualification Methods 0.000 claims description 10
- 238000004590 computer program Methods 0.000 claims description 7
- 230000005540 biological transmission Effects 0.000 claims description 6
- 230000010365 information processing Effects 0.000 abstract description 2
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Abstract
This application discloses a kind of reference feedback report processing method and processing devices, storage medium, computer equipment, are related to technical field of information processing.Wherein method includes: to obtain multiple reference feedback reports, records the processing status of each reference feedback report；Processing completion status is uniformly set by the processing status of qualified reference feedback report；Summarize all in the reference feedback reports for not completing processing status, obtains each time to be processed such as accumulative in the reference feedback report for not completing processing status；When the time to be processed such as accumulative in the first reference feedback report for not completing processing status being greater than preset threshold, then prompting message is sent to corresponding business personnel.The application reference feedback report is accumulative etc. the time to be processed is greater than preset threshold when remind corresponding business personnel to handle, when there is situation that reference feedback report is not handled in time, corresponding business personnel can be reminded in time, avoid omitting.
Description
Technical field
This application involves technical field of information processing, particularly with regard to a kind of reference feedback report processing method and dress
It sets, storage medium, computer equipment.
Background technique
Financial circles credit operation has strong correlation to rely on the report of client's reference and requires, and the report of the People's Bank's reference has
Unified, comprehensive and authoritative etc. significance, so each loan transaction uses reference report to carry out risk assessment, with section
It learns and safely controllable commences business.
The reference report of the People's Bank is reported to for financial institution, the People's Bank can make feedback, generate reference feedback
Report.It is after downloading reference feedback report by the system of the People's Bank, manually to be handled in the prior art.But in practice
The reference report for offering the People's Bank is more and more, and the reference feedback report accordingly obtained is also more and more, and reference is caused to be fed back
Report can not be handled in time, it is also possible to drain process occur.
Summary of the invention
In view of this, this application provides a kind of reference feedback report processing method and processing device, storage medium, computers to set
Standby, main purpose is to solve the problems, such as that reference feedback report can not be handled in time.
According to the one aspect of the application, a kind of reference feedback report processing method is provided, this method comprises:
Multiple reference feedback reports are obtained, the processing status of each reference feedback report is recorded；
The file structure type of each reference feedback report is obtained, analytic modell analytical model pair corresponding with file structure type is called
Reference feedback report is parsed, and the parsing result of each reference feedback report is obtained；
Qualified reference feedback report is determined according to the parsing result of each reference feedback report, by the reference of the qualification
The processing status of feedback report is uniformly set as processing completion status；
Summarize all reference feedback reports in unfinished processing status, obtains each be in and do not complete processing status
The time to be processed such as accumulative of reference feedback report；
It is greater than preset threshold when the time to be processed such as accumulative in the first reference feedback report for not completing processing status
When, then prompting message is sent to corresponding business personnel.
It is optionally, described that qualified reference feedback report is determined according to the parsing result of each reference feedback report, comprising:
If the content of reference feedback report is sky, which is qualified reference feedback report.
It is optionally, described to obtain multiple reference feedback reports, comprising:
The data-interface with bank is established, the multiple reference feedback reports of the data-interface timing acquisition are passed through.
It is optionally, described to summarize all reference feedback reports in unfinished processing status, comprising:
The processing status that each reference feedback report is monitored by the timed task of Spring frame, summarizes all places
In the reference feedback report for not completing processing status.
Optionally, described when obtaining each accumulative etc. to be processed in the reference feedback report for not completing processing status
Between, comprising:
Record obtains the initial acquisition time of each reference feedback report；
By the difference of current time and each initial acquisition time in the reference feedback report for not completing processing status
As each in the time to be processed such as the reference feedback report for not completing processing status is accumulative.
Optionally, the method also includes:
The file structure type of each reference feedback report is obtained, analytic modell analytical model pair corresponding with file structure type is called
Reference feedback report is parsed, and qualified reference feedback report is obtained；
Uniformly set the processing status of the reference feedback report of the qualification to processing completion status.
Optionally, the method also includes:
Receive allotment task application information；
The quantity for not completing the reference feedback report of processing status currently according to business personnel feeds back the reference in system
Report carry out task distribution.
Optionally, when the time to be processed such as accumulative in the first reference feedback report for not completing processing status be greater than it is pre-
If when threshold value, then sending prompting message to corresponding business personnel, comprising:
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status, to be greater than first default
When threshold value, then prompting message is sent to the first group；
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status, to be greater than second default
When threshold value, then prompting message is sent to the second group.
According to the another aspect of the application, a kind of reference feedback report processing unit is provided, which includes:
Reference feedback report acquiring unit records each reference feedback report for obtaining multiple reference feedback reports
Processing status；
Reference feedback report resolution unit is called and text for obtaining the file structure type of each reference feedback report
The corresponding analytic modell analytical model of mark structure type parses reference feedback report, obtains the parsing knot of each reference feedback report
Fruit；
Processing status unifies setting unit, for determining qualified reference according to the parsing result of each reference feedback report
Feedback report uniformly sets the processing status of the reference feedback report of the qualification to processing completion status；
The time acquisition unit to be processed such as accumulative, it is all in the reference feedback report for not completing processing status for summarizing
It accuses, obtains each time to be processed such as accumulative in the reference feedback report for not completing processing status；
Prompting message transmission unit, for when the accumulative waiting in the first reference feedback report for not completing processing status
When handling the time greater than preset threshold, then prompting message is sent to corresponding business personnel.
Optionally, the processing status is unified setting unit and is further used for:
If the content of reference feedback report is sky, which is qualified reference feedback report.
Optionally, the reference feedback report acquiring unit is further used for:
The data-interface with bank is established, the multiple reference feedback reports of the data-interface timing acquisition are passed through.
Optionally, the time acquisition unit to be processed such as accumulative is further used for:
The processing status that each reference feedback report is monitored by the timed task of Spring frame, summarizes all places
In the reference feedback report for not completing processing status.
Optionally, the time acquisition unit to be processed such as accumulative is further used for:
Record obtains the initial acquisition time of each reference feedback report；
By the difference of current time and each initial acquisition time in the reference feedback report for not completing processing status
As each in the time to be processed such as the reference feedback report for not completing processing status is accumulative.
Optionally, described device further include:
Allotment task application information receiving unit, for receiving allotment task application information；
Task allocation unit, the quantity pair of the reference feedback report for not completing processing status currently according to business personnel
Reference feedback report in system carries out task distribution.
Optionally, the prompting message transmission unit is further used for:
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status, to be greater than first default
When threshold value, then prompting message is sent to the first group；
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status, to be greater than second default
When threshold value, then prompting message is sent to the second group.
According to the application another aspect, a kind of storage medium is provided, computer program, described program are stored thereon with
Above-mentioned reference feedback report processing method is realized when being executed by processor.
According to the application another aspect, a kind of computer equipment is provided, including storage medium, processor and be stored in
On storage medium and the computer program that can run on a processor, the processor realize above-mentioned reference when executing described program
Feedback report processing method.
By above-mentioned technical proposal, a kind of reference feedback report processing method and processing device provided by the present application, storage medium,
Computer equipment obtains multiple reference feedback reports, records the processing status of each reference feedback report, and qualified reference is anti-
The processing status of feedback report is uniformly set as processing completion status；Then it obtains each anti-in the reference for not completing processing status
The time to be processed such as accumulative of feedback report；When accumulative etc. to be processed in the first reference feedback report for not completing processing status
When time is greater than preset threshold, then prompting message is sent to corresponding business personnel.The application realizes obtains each place automatically
In the time to be processed such as accumulative for the reference feedback report for not completing processing status, and it is greater than in the time to be processed such as accumulative default
Remind corresponding business personnel to handle when threshold value, when there is situation that reference feedback report is not handled in time, can and
When remind corresponding business personnel, avoid omitting.In addition, the application can also be by the side that is parsed to reference feedback report
Formula is uniformly set as processing to qualified reference feedback report automatically and completes, improves treatment effeciency.
Above description is only the general introduction of technical scheme, in order to better understand the technological means of the application,
And it can be implemented in accordance with the contents of the specification, and in order to allow above and other objects, features and advantages of the application can
It is clearer and more comprehensible, below the special specific embodiment for lifting the application.
Detailed description of the invention
The drawings described herein are used to provide a further understanding of the present application, constitutes part of this application, this Shen
Illustrative embodiments and their description please are not constituted an undue limitation on the present application for explaining the application.In the accompanying drawings:
Fig. 1 shows a kind of flow diagram of reference feedback report processing method provided by the embodiments of the present application；
Fig. 2 shows the flow diagrams of another reference feedback report processing method provided by the embodiments of the present application；
Fig. 3 shows a kind of structural schematic diagram of reference feedback report processing unit provided by the embodiments of the present application.
Specific embodiment
The application is described in detail below with reference to attached drawing and in conjunction with the embodiments.It should be noted that not conflicting
In the case of, the features in the embodiments and the embodiments of the present application can be combined with each other.
Aiming at the problem that current reference feedback report can not be handled in time, it is anti-that the embodiment of the present application provides a kind of reference
Reporting and processing method is presented, when there is situation that reference feedback report is not handled in time, corresponding business people can be reminded in time
Member, avoids omitting, as shown in Figure 1, this method comprises:
S11: obtaining multiple reference feedback reports, records the processing status of each reference feedback report；
In practical applications, the official website of the People's Bank can be logged in, reference feedback report is downloaded, the reference that downloading is obtained is anti-
Feedback report is uploaded to system, and the default conditions for being uploaded to the reference feedback report of system are untreated state.
It should be noted that the state of reference feedback report is divided into untreated state, shape is completed in state and processing in processing
State.
S12: obtaining the file structure type of each reference feedback report, calls parsing mould corresponding with file structure type
Type parses reference feedback report, obtains the parsing result of each reference feedback report；
In practical applications, reference report has different formats, such as: JavaScript object markup language
(JavaScript Object Notation, JSON), extensible markup language (Extensible Markup Language,
XML), the different documents structure such as WORD, data connection object (Data Transfer Object, DTO) or HTML.To reference
When feedback report is parsed, the document format of reference feedback report is obtained, corresponding parsing mould is determined according to document format
Type.JSON, XML structure document node are simple, clear in structure to be easy to establish model；WORD structured documents are relative complex, need simultaneously
The analytic modell analytical model of XPath language is supported in conjunction with customized resolver；HTML structure document, markup language is the most complicated,
Quantity is various.
It will be appreciated that different file structure types needs to use different Xpath path expressions, so that it is determined that literary
The position of object content in shelves, XPath is XML Path Language, it is that one kind is used to determine XML (standard generalized markup language
Subset) language of certain portion in document.Tree of the XPath based on XML, there is different types of node, including member
Plain node, attribute node and text node provide the ability that node is looked in data-structure tree.Therefore it is directed to different documents
Structure type establishes corresponding analytic modell analytical model respectively, calls corresponding with the destination document structure type that the target reference is reported
Target analytic modell analytical model, which can report the target reference, carries out fast resolving.
S13: determining qualified reference feedback report according to the parsing result of each reference feedback report, by the qualification
The processing status of reference feedback report is uniformly set as processing completion status；
It will be appreciated that the embodiment of the present application is by way of parsing reference feedback report, automatically to qualified
Reference feedback report is uniformly set as processing and completes, and improves treatment effeciency.
S14: summarizing all reference feedback reports in unfinished processing status, obtains each in unfinished processing shape
The time to be processed such as accumulative of the reference feedback report of state；
It should be noted that not completing processing status includes state in untreated state and processing.
S15: when the time to be processed such as accumulative in the first reference feedback report for not completing processing status be greater than it is default
When threshold value, then prompting message is sent to corresponding business personnel.
The reference feedback report processing method of the embodiment of the present application, realize obtain automatically it is each in do not complete processing shape
The time to be processed such as accumulative of the reference feedback report of state, and remind when the time to be processed such as accumulative being greater than preset threshold corresponding
Business personnel handle, when there is situation that reference feedback report is not handled in time, corresponding industry can be reminded in time
Business personnel avoid omitting.In addition, the embodiment of the present application can also be automatic right by way of parsing to reference feedback report
Qualified reference feedback report is uniformly set as processing and completes, and improves treatment effeciency.
It is similar with the method in Fig. 1 in a kind of optional embodiment of the embodiment of the present invention, it is described according to each sign
Believe that the parsing result of feedback report determines qualified reference feedback report, comprising:
If the content of reference feedback report is sky, which is qualified reference feedback report.
Specifically, reference feedback report is read with the readline method of bufferedreader, if reference feedback report
Accusing content is the reference feedback report that empty then reference feedback report is qualification, uniformly sets qualified reference feedback report to
Processing is completed, and Message processing efficiency is improved.
It is similar with the method in Fig. 1 in a kind of optional embodiment of the embodiment of the present application, it is described to obtain multiple signs
Believe feedback report, comprising:
The data-interface with bank is established, the multiple reference feedback reports of the data-interface timing acquisition are passed through.
It will be appreciated that in order to improve the acquisition efficiency of reference feedback report, the embodiment of the present application can be by applying for the people
The data-interface of the reference feedback report of bank is directly downloaded by system and obtains reference feedback report.After mating interface, use
The timejob timed task of spring frame obtains reference feedback report.
It should be noted that can propose amending advice from the reference feedback report that the official website of the People's Bank downloads to, use
Modified according to amending advice to reference feedback report perfect in family.
It is further, described to summarize all reference feedback reports in unfinished processing status, comprising:
The processing status that each reference feedback report is monitored by the timed task of Spring frame, summarizes all places
In the reference feedback report for not completing processing status.
In practical applications, there are two types of the functions that timer may be implemented in mode in spring, are Scheduled note respectively
Mode and XML configuration mode are released, the application is without limitation.Can by spring be arranged the daily predetermined time (such as evening
Upper 12 points) start the processing progress that task monitors reference feedback report.
Specifically, described when obtaining each accumulative etc. to be processed in the reference feedback report for not completing processing status
Between, comprising:
Record obtains the initial acquisition time of each reference feedback report；
By the difference of current time and each initial acquisition time in the reference feedback report for not completing processing status
As each in the time to be processed such as the reference feedback report for not completing processing status is accumulative.
Fig. 2 shows the flow diagrams of another reference feedback report processing method provided by the embodiments of the present application.Such as
Shown in Fig. 2, which comprises
S21: obtaining multiple reference feedback reports, records the processing status of each reference feedback report；
S22: obtaining the file structure type of each reference feedback report, calls parsing mould corresponding with file structure type
Type parses reference feedback report, obtains the parsing result of each reference feedback report；
S23: determining qualified reference feedback report according to the parsing result of each reference feedback report, by the qualification
The processing status of reference feedback report is uniformly set as processing completion status；
S24: summarizing all reference feedback reports in unfinished processing status, obtains each in unfinished processing shape
The time to be processed such as accumulative of the reference feedback report of state；
S25: when the time to be processed such as accumulative in the first reference feedback report for not completing processing status be greater than it is default
When threshold value, then prompting message is sent to corresponding business personnel；
S26: allotment task application information is received；
S27: the quantity of the reference feedback report of processing status is not completed currently according to business personnel to the reference in system
Feedback report carries out task distribution.
Wherein, step S21-S25 is similar with the corresponding step in Fig. 1, and details are not described herein.
It should be noted that the embodiment of the present application can receive the allotment task Shen that general service personnel or administrator send
Please information, include the user information of allotment task, such as the employee of some general service personnel in the allotment task application information
Number.The information for the reference feedback report that system record has each business personnel to be responsible for, in order to guarantee the equal of business personnel's task
Weighing apparatus and the processing task for completing reference feedback report as early as possible, the embodiment of the present application do not complete processing shape currently according to business personnel
The quantity of the reference feedback report of state carries out task distribution to the reference feedback report in system.
Specifically, when the time to be processed such as accumulative in the first reference feedback report for not completing processing status be greater than it is pre-
If when threshold value, then sending prompting message to corresponding business personnel, comprising:
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status, to be greater than first default
When threshold value, then prompting message is sent to the first group；
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status, to be greater than second default
When threshold value, then prompting message is sent to the second group.
In practical applications, when the time to be processed such as accumulative being greater than the first preset threshold, using javamail to first
Group (general service personnel), which sends, reminds mail；When the time to be processed such as accumulative being greater than the second preset threshold, to second group
Group (office manager), which is sent, reminds mail.
This method further include:
User is received to the process instruction of reference feedback report；When user triggers processing completing button, reference feedback
Report processing is completed.In practical applications, reference feedback report can distribute to different users and handle, and different users is logical
It crosses respective terminal and sends reference feedback report process instruction to system, and behaviour is completed by the processing that terminal obtains user's triggering
Make.
Preferably, underproof reference feedback report is grouped by this programme according to default rule, and respectively to not
Same general service personnel send the task distribution mail for different groups of unqualified reference feedback report.
It specifically, can be that same city is classified as a group by the corresponding personnel residence of reference feedback report, it can also be with
A group is classified as by what field identical in reference feedback report had a feedback opinion.
Fig. 3 shows a kind of structural schematic diagram of reference feedback report processing unit provided by the embodiments of the present application.Such as Fig. 3
Shown, which includes reference feedback report acquiring unit 31, reference feedback report resolution unit 32, the unified setting of processing status
Time acquisition unit 34 to be processed and the prompting message transmission unit 35 such as unit 33, accumulative, specifically:
Reference feedback report acquiring unit 31 records each reference feedback report for obtaining multiple reference feedback reports
Processing status；
In practical applications, the official website of the People's Bank can be logged in, reference feedback report is downloaded, the reference that downloading is obtained is anti-
Feedback report is uploaded to system, and the default conditions for being uploaded to the reference feedback report of system are untreated state.
It should be noted that the state of reference feedback report is divided into untreated state, shape is completed in state and processing in processing
State.
Reference feedback report resolution unit 32, for obtaining the file structure type of each reference feedback report, call with
The corresponding analytic modell analytical model of file structure type parses reference feedback report, obtains the parsing knot of each reference feedback report
Fruit；
In practical applications, reference report has different formats, such as: JavaScript object markup language
(JavaScript Object Notation, JSON), extensible markup language (Extensible Markup Language,
XML), the different documents structure such as WORD, data connection object (Data Transfer Object, DTO) or HTML.To reference
When feedback report is parsed, the document format of reference feedback report is obtained, corresponding parsing mould is determined according to document format
Type.JSON, XML structure document node are simple, clear in structure to be easy to establish model；WORD structured documents are relative complex, need simultaneously
The analytic modell analytical model of XPath language is supported in conjunction with customized resolver；HTML structure document, markup language is the most complicated,
Quantity is various.
It will be appreciated that different file structure types needs to use different Xpath path expressions, so that it is determined that literary
The position of object content in shelves, XPath is XML Path Language, it is that one kind is used to determine XML (standard generalized markup language
Subset) language of certain portion in document.Tree of the XPath based on XML, there is different types of node, including member
Plain node, attribute node and text node provide the ability that node is looked in data-structure tree.Therefore it is directed to different documents
Structure type establishes corresponding analytic modell analytical model respectively, calls corresponding with the destination document structure type that the target reference is reported
Target analytic modell analytical model, which can report the target reference, carries out fast resolving.
Processing status unifies setting unit 33, for determining qualified sign according to the parsing result of each reference feedback report
Believe feedback report, uniformly sets the processing status of the reference feedback report of the qualification to processing completion status；
It will be appreciated that the embodiment of the present application is by way of parsing reference feedback report, automatically to qualified
Reference feedback report is uniformly set as processing and completes, and improves treatment effeciency.
The time acquisition unit 34 to be processed such as accumulative, it is all in the reference feedback report for not completing processing status for summarizing
It accuses, obtains each time to be processed such as accumulative in the reference feedback report for not completing processing status；
It should be noted that not completing processing status includes state in untreated state and processing.
Prompting message transmission unit 35, for when accumulative etc. in the first reference feedback report for not completing processing status
When time to be processed is greater than preset threshold, then prompting message is sent to corresponding business personnel.
The reference feedback report processing unit of the embodiment of the present application, realize obtain automatically it is each in do not complete processing shape
The time to be processed such as accumulative of the reference feedback report of state, and remind when the time to be processed such as accumulative being greater than preset threshold corresponding
Business personnel handle, when there is situation that reference feedback report is not handled in time, corresponding industry can be reminded in time
Business personnel avoid omitting.In addition, the embodiment of the present application can also be automatic right by way of parsing to reference feedback report
Qualified reference feedback report is uniformly set as processing and completes, and improves treatment effeciency.
Processing status is unified setting unit 33 and is further used for:
If the content of reference feedback report is sky, which is qualified reference feedback report.
Specifically, reference feedback report is read with the readline method of bufferedreader, if reference feedback report
Accusing content is the reference feedback report that empty then reference feedback report is qualification, uniformly sets qualified reference feedback report to
Processing is completed, and Message processing efficiency is improved.
Optionally, reference feedback report acquiring unit 31 is further used for:
The data-interface with bank is established, the multiple reference feedback reports of the data-interface timing acquisition are passed through.
It will be appreciated that in order to improve the acquisition efficiency of reference feedback report, the embodiment of the present application can be by applying for the people
The data-interface of the reference feedback report of bank is directly downloaded by system and obtains reference feedback report.After mating interface, use
The timejob timed task of spring frame obtains reference feedback report.
It should be noted that can propose amending advice from the reference feedback report that the official website of the People's Bank downloads to, use
Modified according to amending advice to reference feedback report perfect in family.
Optionally, the time acquisition unit 34 to be processed such as accumulative is further used for:
The processing status that each reference feedback report is monitored by the timed task of Spring frame, summarizes all places
In the reference feedback report for not completing processing status.
In practical applications, there are two types of the functions that timer may be implemented in mode in spring, are Scheduled note respectively
Mode and XML configuration mode are released, the application is without limitation.Can by spring be arranged the daily predetermined time (such as evening
Upper 12 points) start the processing progress that task monitors reference feedback report.
Optionally, the time acquisition unit 34 to be processed such as accumulative is further used for:
Record obtains the initial acquisition time of each reference feedback report；
By the difference of current time and each initial acquisition time in the reference feedback report for not completing processing status
As each in the time to be processed such as the reference feedback report for not completing processing status is accumulative.
Optionally, described device further include:
Allotment task application information receiving unit, for receiving allotment task application information；
Task allocation unit, the quantity pair of the reference feedback report for not completing processing status currently according to business personnel
Reference feedback report in system carries out task distribution.
It should be noted that the embodiment of the present application can receive the allotment task Shen that general service personnel or administrator send
Please information, include the user information of allotment task, such as the employee of some general service personnel in the allotment task application information
Number.The information for the reference feedback report that system record has each business personnel to be responsible for, in order to guarantee the equal of business personnel's task
Weighing apparatus and the processing task for completing reference feedback report as early as possible, the embodiment of the present application do not complete processing shape currently according to business personnel
The quantity of the reference feedback report of state carries out task distribution to the reference feedback report in system.
Optionally, prompting message transmission unit 35 is further used for:
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status, to be greater than first default
When threshold value, then prompting message is sent to the first group；
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status, to be greater than second default
When threshold value, then prompting message is sent to the second group.
It should be noted that each function list involved by a kind of reference feedback report processing unit provided by the embodiments of the present application
Other corresponding descriptions of member, can be with reference to the corresponding description in Fig. 1 and Fig. 2, and details are not described herein.
Based on above-mentioned method as depicted in figs. 1 and 2, correspondingly, the embodiment of the present application also provides a kind of storage medium,
On be stored with computer program, which realizes when being executed by processor at above-mentioned reference feedback report as depicted in figs. 1 and 2
Reason method.
Based on this understanding, the technical solution of the application can be embodied in the form of software products, which produces
Product can store in a non-volatile memory medium (can be CD-ROM, USB flash disk, mobile hard disk etc.), including some instructions
With so that computer equipment (can be personal computer, server or the network equipment an etc.) execution the application is each
Method described in implement scene.
It is above-mentioned in order to realize based on above-mentioned method as shown in Figure 1 and Figure 2 and virtual bench embodiment shown in Fig. 3
Purpose, the embodiment of the present application also provides a kind of computer equipments, are specifically as follows personal computer, server, the network equipment
Deng the entity device includes storage medium and processor；Storage medium, for storing computer program；Processor, for executing
Computer program is to realize above-mentioned reference feedback report processing method as depicted in figs. 1 and 2.
Optionally, which can also include user interface, network interface, camera, radio frequency
(RadioFrequency, RF) circuit, sensor, voicefrequency circuit, WI-FI module etc..User interface may include display screen
(Display), input unit such as keyboard (Keyboard) etc., optional user interface can also connect including USB interface, card reader
Mouthful etc..Network interface optionally may include standard wireline interface and wireless interface (such as blue tooth interface, WI-FI interface).
It will be understood by those skilled in the art that a kind of computer equipment structure provided in this embodiment is not constituted to the reality
The restriction of body equipment may include more or fewer components, perhaps combine certain components or different component layouts.
It can also include operating system, network communication module in storage medium.Operating system is that management computer equipment is hard
The program of part and software resource supports the operation of message handling program and other softwares and/or program.Network communication module is used
Communication between each component in realization storage medium inside, and communicated between other hardware and softwares in the entity device.
Through the above description of the embodiments, those skilled in the art can be understood that the application can borrow
It helps software that the mode of necessary general hardware platform is added to realize, hardware realization can also be passed through.Pass through the skill of application the application
Art scheme obtains multiple reference feedback reports, records the processing status of each reference feedback report, then obtains each in not
Complete the time to be processed such as accumulative of the reference feedback report of processing status；When anti-in the first reference for not completing processing status
When the time to be processed such as accumulative of feedback report is greater than preset threshold, then prompting message is sent to corresponding business personnel.The application
It realizes and obtains each time to be processed such as accumulative in the reference feedback report for not completing processing status automatically, and accumulative
Etc. the time to be processed be greater than preset threshold when remind corresponding business personnel to handle, when occur reference feedback report without and
When handle situation when, corresponding business personnel can be reminded in time, avoid omitting.
In addition, the application automatically can also feed back qualified reference by way of parsing to reference feedback report
Report is uniformly set as processing and completes, and improves treatment effeciency.
It should be noted that the terms "include", "comprise" or its any other variant are intended to the packet of nonexcludability
Contain, so that the process, method, article or equipment for including a series of elements not only includes those elements, but also including
Other elements that are not explicitly listed, or further include for elements inherent to such a process, method, article, or device.
In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including the element
Process, method, article or equipment in there is also other identical elements.
In the description of the present application, numerous specific details are set forth.Although it is understood that embodiments herein can
To practice without these specific details.In some instances, well known method, structure and skill is not been shown in detail
Art, so as not to obscure the understanding of this specification.Similarly, it should be understood that in order to simplify the application and help to understand each hair
One or more of bright aspect, in the description above to the exemplary embodiment of the application, each feature of the application has
When be grouped together into a single embodiment, figure, or description thereof.However, the method for this application should not be construed to
Reflect an intention that i.e. claimed this application claims more more than feature expressly recited in each claim
Feature.More precisely, as the following claims reflect, inventive aspect is less than single embodiment disclosed above
All features.Therefore, it then follows thus claims of specific embodiment are expressly incorporated in the specific embodiment, wherein
Separate embodiments of each claim as the application itself.
It will be appreciated by those skilled in the art that the accompanying drawings are only schematic diagrams of a preferred implementation scenario, module in attached drawing or
Process is not necessarily implemented necessary to the application.It will be appreciated by those skilled in the art that the mould in device in implement scene
Block can according to implement scene describe be distributed in the device of implement scene, can also carry out corresponding change be located at be different from
In one or more devices of this implement scene.The module of above-mentioned implement scene can be merged into a module, can also be into one
Step splits into multiple submodule.
Above-mentioned the application serial number is for illustration only, does not represent the superiority and inferiority of implement scene.Disclosed above is only the application
Several specific implementation scenes, still, the application is not limited to this, and the changes that any person skilled in the art can think of is all
The protection scope of the application should be fallen into.
Claims (10)
1. a kind of reference feedback report processing method characterized by comprising
Multiple reference feedback reports are obtained, the processing status of each reference feedback report is recorded；
The file structure type of each reference feedback report is obtained, calls analytic modell analytical model corresponding with file structure type to reference
Feedback report is parsed, and the parsing result of each reference feedback report is obtained；
Qualified reference feedback report is determined according to the parsing result of each reference feedback report, and the reference of the qualification is fed back
The processing status of report is uniformly set as processing completion status；
Summarize all in the reference feedback report for not completing processing status, each reference in unfinished processing status of acquisition
The time to be processed such as accumulative of feedback report；
When the time to be processed such as accumulative in the first reference feedback report for not completing processing status being greater than preset threshold, then
Prompting message is sent to corresponding business personnel.
2. the method according to claim 1, wherein the parsing result according to each reference feedback report is true
Fixed qualified reference feedback report, comprising:
If the content of reference feedback report is sky, which is qualified reference feedback report.
3. the method according to claim 1, wherein described obtain multiple reference feedback reports, comprising:
The data-interface with bank is established, the multiple reference feedback reports of the data-interface timing acquisition are passed through.
4. the method according to claim 1, wherein described summarize all references in unfinished processing status
Feedback report, comprising:
The processing status that each reference feedback report is monitored by the timed task of Spring frame summarizes all in not
Complete the reference feedback report of processing status.
5. the method according to claim 1, wherein described obtain each reference in unfinished processing status
The time to be processed such as accumulative of feedback report, comprising:
Record obtains the initial acquisition time of each reference feedback report；
Using current time and it is each in do not complete processing status reference feedback report the initial acquisition time difference as
It is each in the time to be processed such as the reference feedback report for not completing processing status is accumulative.
6. the method according to claim 1, wherein the method also includes:
Receive allotment task application information；
The quantity of the reference feedback report of processing status is not completed currently according to business personnel to the reference feedback report in system
Carry out task distribution.
7. the method according to claim 1, wherein when feeding back report in the first reference for not completing processing status
When the time to be processed such as accumulative accused is greater than preset threshold, then prompting message is sent to corresponding business personnel, comprising:
It is greater than the first preset threshold when the time to be processed such as accumulative in the first reference feedback report for not completing processing status
When, then prompting message is sent to the first group；
It is greater than the second preset threshold when the time to be processed such as accumulative in the first reference feedback report for not completing processing status
When, then prompting message is sent to the second group.
8. a kind of reference feedback report processing unit characterized by comprising
Reference feedback report acquiring unit records the processing of each reference feedback report for obtaining multiple reference feedback reports
State；
Reference feedback report resolution unit is called and document knot for obtaining the file structure type of each reference feedback report
The corresponding analytic modell analytical model of structure type parses reference feedback report, obtains the parsing result of each reference feedback report；
Processing status unifies setting unit, for determining that qualified reference is fed back according to the parsing result of each reference feedback report
Report uniformly sets the processing status of the reference feedback report of the qualification to processing completion status；
The time acquisition unit to be processed such as accumulative, it is all in the reference feedback report for not completing processing status for summarizing, it obtains
Take each time to be processed such as accumulative in the reference feedback report for not completing processing status；
Prompting message transmission unit, for when accumulative etc. to be processed in the first reference feedback report for not completing processing status
When time is greater than preset threshold, then prompting message is sent to corresponding business personnel.
9. a kind of storage medium, is stored thereon with computer program, which is characterized in that realization when described program is executed by processor
Reference feedback report processing method described in any one of claims 1 to 7.
10. a kind of computer equipment, including storage medium, processor and storage can be run on a storage medium and on a processor
Computer program, which is characterized in that the processor is realized described in any one of claims 1 to 7 when executing described program
Reference feedback report processing method.
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