CN109885555B - User information management method and device - Google Patents
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Abstract
本实施例提供一种用户信息管理方法及装置,涉及数据处理技术领域,可以解决跨省号码信息冗余、信息割裂问题,为进一步实现客户资料的统一查询和管理提供帮助。其方法为:获取来自多个数据源的第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识,如果所述第一凭证信息对应的第一标识的个数大于1,根据预设策略确定所述第一凭证信息对应的主标识,将所述第一凭证信息对应的主标识以外的第一标识修改为所述第一凭证信息对应的主标识,并存储所述第一凭证信息以及所述第一凭证信息对应的主标识。
This embodiment provides a user information management method and device, which relate to the technical field of data processing, can solve the problems of cross-province number information redundancy and information fragmentation, and provide help for further realizing unified query and management of customer information. The method is as follows: acquiring first user data information from multiple data sources, the first user data information including first credential information and a first identifier corresponding to the first credential information, if the first credential information corresponds to If the number of the first identifiers is greater than 1, the main identifier corresponding to the first credential information is determined according to the preset strategy, and the first identifier other than the main identifier corresponding to the first credential information is modified to the first credential information The corresponding main identifier is stored, and the first credential information and the main identifier corresponding to the first credential information are stored.
Description
技术领域technical field
本发明涉及数据处理技术领域,尤其涉及一种用户信息管理方法及装置。The present invention relates to the technical field of data processing, and in particular, to a user information management method and device.
背景技术Background technique
目前通信行业提供业务服务和客户服务,基本上都是按归属地以电话号码为基本单位进行管理的,即使同一归属地的不同系统也是分别进行管理。这种分省、分系统的客户资料管理模式导致了客户信息割裂、不完整,认知一个真实的人需要从不同省分、不同系统中人工汇聚多份客户资料后才能加以辨识。同一个客户在不同省分、不同业务系统办理业务,需要建立多份客户信息,这些信息有的冗余、有的相互割裂无直接关联,现全网共有十多亿客户数据,但实际上真实的客户远没有这么多,过多冗余交织的信息导致难以真正辨识洞悉一个客户的真实面貌。At present, the business services and customer services provided by the communication industry are basically managed according to the home location and the basic unit is the telephone number, even if different systems in the same home location are managed separately. This kind of customer data management mode by province and system leads to fragmentation and incompleteness of customer information. It is necessary to manually gather multiple customer data from different provinces and different systems to recognize a real person before they can be identified. For the same customer to handle business in different provinces and different business systems, multiple copies of customer information need to be established. Some of these information are redundant, and some are separated from each other and are not directly related. Currently, there are more than one billion customer data in the entire network, but in fact the real There are far fewer customers, and too much redundant and intertwined information makes it difficult to really identify and gain insight into a customer's true face.
此外,各省、各系统间的数据结构差异较大、互通性差,从而存在无法以一个真实自然人主体向客户提供完整的信息查询,也无法很好提供群组服务等弊端。运营商对自身的客户状况也无法全面了解和掌握,一个自然人的客户资料信息割裂、散布在不同地方,不论从哪个入口看到的信息都是不完整的,无法真正发挥这些数据的潜在价值。而且传统分省以号码为中心的运营管理体系,难以与互联网公司集约化的客户运营管理体系相匹配,为运营商和互联网公司的深度合作增加难度。In addition, the data structures of different provinces and systems are quite different and the interoperability is poor, so there are disadvantages such as being unable to provide customers with complete information inquiries as a real natural person, and unable to provide group services well. Operators are also unable to fully understand and master their own customer status. A natural person's customer profile information is fragmented and scattered in different places. No matter which portal is viewed from, the information is incomplete, and the potential value of these data cannot be truly utilized. Moreover, the traditional number-centric operation and management system in different provinces is difficult to match with the intensive customer operation and management system of Internet companies, which increases the difficulty of in-depth cooperation between operators and Internet companies.
发明内容SUMMARY OF THE INVENTION
本发明的实施例提供一种用户信息管理方法及装置,可以解决跨省号码信息冗余、信息割裂问题,为进一步实现客户资料的统一查询和管理提供帮助。The embodiments of the present invention provide a user information management method and device, which can solve the problems of redundancy and fragmentation of cross-provincial number information, and provide help for further realizing the unified query and management of customer data.
为达到上述目的,本发明的实施例提供一种用户信息管理方法,所述用户信息管理方法包括:In order to achieve the above object, an embodiment of the present invention provides a user information management method, the user information management method includes:
获取来自多个数据源的第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识;acquiring first user data information from multiple data sources, where the first user data information includes first credential information and a first identifier corresponding to the first credential information;
如果所述第一凭证信息对应的第一标识的个数大于1,根据预设策略确定所述第一凭证信息对应的主标识,所述第一凭证信息对应的主标识是所述第一凭证信息对应的第一标识中和所述第一凭证信息关联最大的第一标识;If the number of first identifiers corresponding to the first credential information is greater than 1, the primary identifier corresponding to the first credential information is determined according to a preset policy, and the primary identifier corresponding to the first credential information is the first credential The first identifier that is most associated with the first credential information among the first identifiers corresponding to the information;
将所述第一凭证信息对应的主标识以外的第一标识修改为所述第一凭证信息对应的主标识;Modifying the first identification other than the main identification corresponding to the first credential information to the main identification corresponding to the first credential information;
存储第一用户识别信息,所述第一用户识别信息包括所述第一凭证信息以及所述第一凭证信息对应的主标识。First user identification information is stored, where the first user identification information includes the first credential information and a primary identifier corresponding to the first credential information.
对应地,本发明实施例还提供了一种用户信息管理装置,所述用户信息管理装置包括:Correspondingly, an embodiment of the present invention further provides a user information management device, and the user information management device includes:
获取单元,用于获取来自多个数据源的第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识;an acquiring unit, configured to acquire first user data information from multiple data sources, where the first user data information includes first credential information and a first identifier corresponding to the first credential information;
确定单元,用于如果所述第一凭证信息对应的第一标识的个数大于1,根据预设策略确定所述第一凭证信息对应的主标识,所述第一凭证信息对应的主标识是所述第一凭证信息对应的第一标识中和所述第一凭证信息关联最大的第一标识;a determining unit, configured to determine the main identifier corresponding to the first credential information according to a preset policy if the number of the first identifiers corresponding to the first credential information is greater than 1, and the main identifier corresponding to the first credential information is Among the first identifiers corresponding to the first credential information, the first identifier that is most associated with the first credential information;
修改单元,用于将所述第一凭证信息对应的主标识以外的第一标识修改为所述第一凭证信息对应的主标识;a modification unit, configured to modify a first identification other than the main identification corresponding to the first credential information to the main identification corresponding to the first credential information;
存储单元,用于存储第一用户识别信息,所述第一用户识别信息包括所述第一凭证信息以及所述第一凭证信息对应的主标识。The storage unit is configured to store first user identification information, where the first user identification information includes the first credential information and a primary identifier corresponding to the first credential information.
本发明实施例提供了一种用户信息管理方法和装置,通过获取来自多个数据源的第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识,如果所述第一凭证信息对应的第一标识的个数大于1,根据预设策略确定所述第一凭证信息对应的主标识,将所述第一凭证信息对应的主标识以外的第一标识修改为所述第一凭证信息对应的主标识,并存储所述第一凭证信息以及所述第一凭证信息对应的主标识,可以解决跨省号码信息冗余、信息割裂问题,为进一步实现客户资料的统一查询和管理提供帮助。Embodiments of the present invention provide a user information management method and device, by acquiring first user data information from multiple data sources, where the first user data information includes first credential information and a corresponding value of the first credential information First identification, if the number of first identifications corresponding to the first credential information is greater than 1, the main identification corresponding to the first credential information is determined according to a preset policy, and the main identification corresponding to the first credential information is excluded. Modify the first identification of the first voucher information to the main identification corresponding to the first voucher information, and store the first voucher information and the main identification corresponding to the first voucher information, which can solve the problems of redundant number information across provinces and information fragmentation, Provide help for further realizing unified query and management of customer data.
附图说明Description of drawings
为了更清楚地说明本发明实施例中的技术方案,下面将对实施例描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本发明的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。In order to illustrate the technical solutions in the embodiments of the present invention more clearly, the following briefly introduces the accompanying drawings used in the description of the embodiments. Obviously, the accompanying drawings in the following description are only some embodiments of the present invention. For those of ordinary skill in the art, other drawings can also be obtained from these drawings without creative effort.
图1为本发明实施例提供的一种用户信息管理方法的流程图;1 is a flowchart of a user information management method provided by an embodiment of the present invention;
图2为本发明实施例提供的另一种用户信息管理方法的流程图;2 is a flowchart of another user information management method provided by an embodiment of the present invention;
图3为本发明实施例提供的另一种用户信息管理方法的流程图;3 is a flowchart of another user information management method provided by an embodiment of the present invention;
图4为本发明实施例提供的另一种用户信息管理方法的流程图;4 is a flowchart of another user information management method provided by an embodiment of the present invention;
图5为本发明实施例提供的另一种用户信息管理方法的流程图;5 is a flowchart of another user information management method provided by an embodiment of the present invention;
图6为本发明实施例提供的另一种用户信息管理方法的流程图;6 is a flowchart of another user information management method provided by an embodiment of the present invention;
图7为本发明实施例提供的一种用户信息管理装置的功能模块示意图;7 is a schematic diagram of functional modules of a user information management device according to an embodiment of the present invention;
图8为本发明实施例提供的另一种用户信息管理装置的功能模块示意图;8 is a schematic diagram of functional modules of another user information management apparatus provided by an embodiment of the present invention;
图9为本发明实施例提供的另一种用户信息管理装置的功能模块示意图;9 is a schematic diagram of functional modules of another user information management apparatus provided by an embodiment of the present invention;
图10为本发明实施例提供的另一种用户信息管理装置的功能模块示意图。FIG. 10 is a schematic diagram of functional modules of another user information management apparatus according to an embodiment of the present invention.
具体实施方式Detailed ways
下面将结合本发明实施例中的附图,对本发明实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅仅是本发明一部分实施例,而不是全部的实施例。基于本发明中的实施例,本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例,都属于本发明保护的范围。The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, but not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.
目前运营商的客户数据都分散在不同省分、不同系统中。在通信行业中,一般是通过号码归属地管理用户并且通过号码归属地向用户提供服务。至于跨省服务,仅开通了异地交费服务,其实现方式是A省号码在B省进行异地交费时,是B省的电信运营支撑系统BSS与A省的BSS建立“点对点”接口,这样实现方式系统代价大,接口链条长,开发周期长、复杂程度高,且数据的准确性只能靠实时接口同步机制保障,而实际生产中经常出现双方数据不同步而造成结果有误的情况,从而导致办理业务失败,核查原因也耗时费力,难以做到一人名下跨多个省的全量号码统一查询和管理。At present, the operator's customer data are scattered in different provinces and different systems. In the communication industry, users are generally managed through number attribution and services are provided to users through number attribution. As for the inter-provincial service, only the off-site fee payment service is opened. The way to realize this is that when the number of province A is paid off-site in province B, the telecommunications operation support system BSS of province B and the BSS of province A establish a "point-to-point" interface, so that The implementation method has high system cost, long interface chain, long development cycle and high complexity, and the accuracy of data can only be guaranteed by the real-time interface synchronization mechanism. In actual production, the data of both parties is often out of synchronization, resulting in incorrect results. As a result, business processing fails, and it is time-consuming and laborious to verify the reasons, and it is difficult to uniformly query and manage all numbers across multiple provinces under one person's name.
因此,本申请实施例提供了一种用户信息管理方法,应用于用户信息管理装置。如图1所示,为本发明完成用户信息管理的过程,该具体过程可包括:Therefore, the embodiments of the present application provide a user information management method, which is applied to a user information management apparatus. As shown in Figure 1, it is the process of completing user information management for the present invention, and the specific process may include:
步骤101、获取来自多个数据源的第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识。Step 101: Acquire first user data information from multiple data sources, where the first user data information includes first credential information and a first identifier corresponding to the first credential information.
用户信息管理装置可以从各省的BBS中获取第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识,其中,所述第一凭证信息包括第一凭证类型以及所述第一凭证类型对应的第一凭证编码。The user information management apparatus may obtain first user data information from BBSs in each province, where the first user data information includes first credential information and a first identifier corresponding to the first credential information, wherein the first credential information It includes a first voucher type and a first voucher code corresponding to the first voucher type.
需要说明的是,所述第一凭证类型可以是身份证,所述第一凭证类型对应的第一凭证编码可以是身份证号码,所述第一凭证信息对应的第一标识可以是用户姓名。It should be noted that the first voucher type may be an ID card, the first voucher code corresponding to the first voucher type may be an ID card number, and the first identifier corresponding to the first voucher information may be a user name.
需要说明的是,所述第一用户数据信息还可以包括:所述第一凭证信息对应的实名标识、所述第一凭证信息对应的实名认证标识、所述第一凭证信息对应的编码标识状态、所述第一凭证信息对应的照片存留时间以及所述第一凭证信息对应的凭证信息有效期。其中,所述第一凭证信息对应的实名标识可以是通过国政通和二代证阅读器认证、仅通过国政通认证、仅通过二代证阅读器认证、仅通过运营商认证或者未进行实名认证中的至少一种;所述第一凭证信息对应的实名认证标识可以是动态认证或者静态认证;所述第一凭证信息对应的编码标识状态可以是用户电话号码的状态,所述第一凭证信息对应的编码标识状态可以是存在正常用户或者不存在正常用户;所述第一凭证信息对应的照片存留时间可以是获取用户照片的时间;所述第一凭证信息对应的凭证信息有效期可以是身份证的有效期。It should be noted that the first user data information may further include: a real-name identification corresponding to the first credential information, a real-name authentication identification corresponding to the first credential information, and a coding identification state corresponding to the first credential information , the photo retention time corresponding to the first voucher information and the validity period of the voucher information corresponding to the first voucher information. Wherein, the real-name identification corresponding to the first credential information may be authenticated by Guozhengtong and second-generation card reader, only through Guozhengtong authentication, only through second-generation card reader authentication, only through operator authentication, or without real-name authentication At least one of; the real-name authentication identifier corresponding to the first credential information may be dynamic authentication or static authentication; the encoded identifier state corresponding to the first credential information may be the state of the user's phone number, and the first credential information The corresponding coding identification status may be that there is a normal user or that there is no normal user; the photo retention time corresponding to the first credential information may be the time when the user's photo is obtained; the validity period of the credential information corresponding to the first credential information may be an ID card validity period.
步骤102、如果所述第一凭证信息对应的第一标识的个数大于1,根据预设策略确定所述第一凭证信息对应的主标识,所述第一凭证信息对应的主标识是所述第一凭证信息对应的第一标识中和所述第一凭证信息关联最大的第一标识。Step 102: If the number of the first identifiers corresponding to the first credential information is greater than 1, determine the main identifier corresponding to the first credential information according to a preset policy, and the main identifier corresponding to the first credential information is the Among the first identifiers corresponding to the first credential information, the first identifier that is most associated with the first credential information.
所述根据预设策略确定所述第一凭证信息对应的主标识包括:The determining, according to the preset policy, the primary identifier corresponding to the first credential information includes:
根据所述第一凭证信息对应的实名标识的优先级确定所述第一凭证信息对应的主标识;或者,Determine the primary identifier corresponding to the first credential information according to the priority of the real-name identifier corresponding to the first credential information; or,
根据所述第一凭证信息对应的实名标识的优先级以及所述第一凭证信息对应的实名认证标识的优先级确定所述第一凭证信息对应的主标识;或者,The primary identifier corresponding to the first credential information is determined according to the priority of the real-name identifier corresponding to the first credential information and the priority of the real-name authentication identifier corresponding to the first credential information; or,
根据所述第一凭证信息对应的实名标识的优先级、所述第一凭证信息对应的实名认证标识的优先级以及所述第一凭证信息对应的编码标识状态的优先级确定所述第一凭证信息对应的主标识;或者,The first credential is determined according to the priority of the real-name identification corresponding to the first credential information, the priority of the real-name authentication identification corresponding to the first credential information, and the priority of the coding identification state corresponding to the first credential information The primary identifier corresponding to the information; or,
根据所述第一凭证信息对应的实名标识的优先级、所述第一凭证信息对应的实名认证标识的优先级、所述第一凭证信息对应的编码标识状态的优先级以及所述第一凭证信息对应的照片存留时间的优先级确定所述第一凭证信息对应的主标识;或者According to the priority of the real-name identification corresponding to the first credential information, the priority of the real-name authentication identification corresponding to the first credential information, the priority of the coding identification state corresponding to the first credential information, and the first credential The priority of the retention time of the photos corresponding to the information determines the primary identifier corresponding to the first voucher information; or
根据所述第一凭证信息对应的实名标识的优先级、所述第一凭证信息对应的实名认证标识的优先级、所述第一凭证信息对应的编码标识状态的优先级、所述第一凭证信息对应的照片存留时间的优先级以及所述第一凭证信息对应的证件有效期的优先级确定所述第一凭证信息对应的主标识。According to the priority of the real-name identification corresponding to the first credential information, the priority of the real-name authentication identification corresponding to the first credential information, the priority of the coding identification state corresponding to the first credential information, the first credential The priority of the photo retention time corresponding to the information and the priority of the validity period of the certificate corresponding to the first certificate information determine the main identifier corresponding to the first certificate information.
需要说明的是,所述第一凭证信息对应的实名标识的优先级可以根据具体需要进行设置,本发明实施例不进行具体限定,一种可选择的方式是通过国政通和二代证阅读器认证>仅通过国政通认证>仅通过二代证阅读器认证>仅通过运营商认证>未进行实名认证。It should be noted that the priority of the real-name identifier corresponding to the first credential information can be set according to specific needs, which is not specifically limited in this embodiment of the present invention. Certification>only pass Guozhengtong certification>only pass second-generation card reader certification>only pass operator certification>no real-name certification.
需要说明的是,所述第一凭证信息对应的实名认证标识的优先级可以根据具体需要进行设置,本发明实施例不进行具体限定,一种可选择的方式是动态认证>静态认证。It should be noted that the priority of the real-name authentication identifier corresponding to the first credential information can be set according to specific needs, which is not specifically limited in the embodiment of the present invention, and an optional method is dynamic authentication>static authentication.
需要说明的是,所述第一凭证信息对应的编码标识状态的优先级可以根据具体需要进行设置,本发明实施例不进行具体限定,一种可选择的方式是存在正常用户>不存在正常用户。It should be noted that the priority of the coding identification state corresponding to the first credential information can be set according to specific needs, which is not specifically limited in the embodiment of the present invention, and an optional way is that there is a normal user > does not exist a normal user .
需要说明的是,所述第一凭证信息对应的照片存留时间的优先级可以根据具体需要进行设置,本发明实施例不进行具体限定,一种可选择的方式是获取照片时间晚的>获取照片时间早的。It should be noted that the priority of the photo retention time corresponding to the first credential information can be set according to specific needs, which is not specifically limited in this embodiment of the present invention. early.
需要说明的是,所述第一凭证信息对应的证件有效期的优先级可以根据具体需要进行设置,本发明实施例不进行具体限定,一种可选择的方式是到期时间晚的>到期时间早的。It should be noted that the priority of the validity period of the certificate corresponding to the first certificate information can be set according to specific needs, which is not specifically limited in the embodiment of the present invention, and an optional method is that the expiration time is later > the expiration time early.
需要说明的是,如果所述第一凭证信息对应的第一标识的个数等于1,可以确定所述第一凭证信息对应的第一标识是所述第一凭证信息对应的主标识;如果所述第一凭证信息对应的第一标识中存在特殊符号,可以认为所述第一凭证信息对应的第一标识存在拼写错误,可以在删除所述特殊符号后,确定第一凭证信息对应的修改后的第一标识是所述第一凭证信息对应的主标识,其中,所述特殊符号是不属于第一标识命名规则的符号。It should be noted that if the number of first identifiers corresponding to the first credential information is equal to 1, it can be determined that the first identifier corresponding to the first credential information is the primary identifier corresponding to the first credential information; If there is a special symbol in the first identification corresponding to the first voucher information, it may be considered that the first identification corresponding to the first voucher information has a spelling error. The first identifier is the main identifier corresponding to the first credential information, wherein the special symbol is a symbol that does not belong to the first identifier naming rule.
步骤103、将所述第一凭证信息对应的主标识以外的第一标识修改为所述第一凭证信息对应的主标识。Step 103: Modify a first identifier other than the primary identifier corresponding to the first credential information to the primary identifier corresponding to the first credential information.
步骤104、存储第一用户识别信息,所述第一用户识别信息包括所述第一凭证信息以及所述第一凭证信息对应的主标识。Step 104: Store first user identification information, where the first user identification information includes the first credential information and a primary identifier corresponding to the first credential information.
本发明实施例提供了一种用户信息管理方法,通过获取来自多个数据源的第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识,如果所述第一凭证信息对应的第一标识的个数大于1,根据预设策略确定所述第一凭证信息对应的主标识,将所述第一凭证信息对应的主标识以外的第一标识修改为所述第一凭证信息对应的主标识,并存储所述第一凭证信息以及所述第一凭证信息对应的主标识,可以解决跨省号码信息冗余、信息割裂问题,为进一步实现客户资料的统一查询和管理提供帮助。An embodiment of the present invention provides a user information management method, by acquiring first user data information from multiple data sources, where the first user data information includes first credential information and first credential information corresponding to the first credential information ID, if the number of first IDs corresponding to the first voucher information is greater than 1, determine the main ID corresponding to the first voucher information according to the preset policy, Modifying an identifier to the main identifier corresponding to the first credential information, and storing the first credential information and the main identifier corresponding to the first credential information, can solve the problems of redundant number information across provinces and information fragmentation, which is a further step. Provide assistance in realizing unified query and management of customer data.
进一步地,所述第一用户数据信息还包括所述第一凭证信息对应的第一编码,所述第一凭证信息对应的第一编码用于指示所述第一凭证信息在多个数据源中的顺序编号。Further, the first user data information further includes a first code corresponding to the first credential information, where the first code corresponding to the first credential information is used to indicate that the first credential information is in multiple data sources sequence number.
参见图2,上述步骤104之后还包括:Referring to FIG. 2 , after the
步骤205、设置所述第一用户识别信息对应的第二编码,所述第一用户识别信息对应的第二编码用于指示所述第一用户识别信息的顺序编号。Step 205: Set a second code corresponding to the first user identification information, where the second code corresponding to the first user identification information is used to indicate the sequence number of the first user identification information.
步骤206、关联所述第一凭证信息对应的第一编码和所述第一用户识别信息对应的第二编码。Step 206: Associate the first code corresponding to the first credential information with the second code corresponding to the first user identification information.
关联所述第一凭证信息对应的第一编码和所述第一用户识别信息对应的第二编码。当所述多个数据源中所述第一凭证信息对应的第一编码对应的用户数据信息改变时,可以对应更新第二编码对应的第一用户识别信息。The first code corresponding to the first credential information and the second code corresponding to the first user identification information are associated. When the user data information corresponding to the first code corresponding to the first credential information in the multiple data sources changes, the first user identification information corresponding to the second code may be updated accordingly.
进一步地,如图3所示,步骤206之后还包括:Further, as shown in FIG. 3, after
步骤307、设置所述第一凭证信息对应的主标识的指标值,所述指标值用于指示所述第一凭证信息与所述第一凭证信息对应的主标识的关联程度,所述指标值的初始值为0。Step 307: Set the index value of the main identifier corresponding to the first credential information, the index value is used to indicate the degree of association between the first credential information and the main identifier corresponding to the first credential information, the index value The initial value of is 0.
所述第一凭证信息对应的主标识的指标值可以用于二次确认所述第一凭证信息对应的主标识。所述指标值的数值越大可以表示第一凭证信息与第一凭证信息对应的主标识关联越强。The index value of the primary identifier corresponding to the first credential information may be used to reconfirm the primary identifier corresponding to the first credential information. The larger the value of the indicator value, the stronger the association between the first credential information and the primary identifier corresponding to the first credential information.
步骤308、获取来自所述多个数据源的第二用户数据信息,所述第二用户数据信息包括所述第一凭证信息、所述第一凭证信息对应的第二标识以及所述第一凭证信息对应的第一用户个人信息。Step 308: Acquire second user data information from the multiple data sources, where the second user data information includes the first credential information, the second identifier corresponding to the first credential information, and the first credential The personal information of the first user corresponding to the information.
可以在所述多个数据源中涉及用户数据信息发生变化的操作中事先置入探针,当用户数据信息发生变化时,用户信息管理装置可以获取来自所述多个数据源的第二用户数据信息,所述第二用户数据信息包括所述第一凭证信息、所述第一凭证信息对应的第二标识以及所述第一凭证信息对应的第一用户个人信息,其中,所述第一凭证信息对应的第一用户个人信息可以是多个数据源中第一凭证信息对应的用户数据信息中发生变化的用户数据信息。Probes may be placed in advance in operations involving changes in user data information in the multiple data sources, and when the user data information changes, the user information management device may acquire second user data from the multiple data sources information, the second user data information includes the first credential information, the second identifier corresponding to the first credential information, and the first user personal information corresponding to the first credential information, wherein the first credential information The first user personal information corresponding to the information may be changed user data information in the user data information corresponding to the first credential information in the multiple data sources.
步骤309、如果所述第一凭证信息对应的第二标识与所述第一凭证信息对应的主标识相同,将所述第一用户识别信息修改为第二用户识别信息,所述第二用户识别信息包括所述第一凭证信息、所述第一凭证信息对应的主标识、所述第一凭证信息对应的主标识的指标值以及所述第一凭证信息对应的第一用户个人信息。Step 309: If the second identification corresponding to the first credential information is the same as the primary identification corresponding to the first credential information, modify the first user identification information to the second user identification information, the second user identification The information includes the first credential information, the main identifier corresponding to the first credential information, the index value of the main identifier corresponding to the first credential information, and the first user personal information corresponding to the first credential information.
步骤310、所述第一凭证信息对应的主标识的指标值加1。Step 310: The index value of the primary identifier corresponding to the first credential information is incremented by 1.
步骤311、根据所述第一凭证信息对应的主标识的指标值确定所述第一凭证信息对应的主标识。Step 311: Determine the primary identifier corresponding to the first credential information according to the index value of the primary identifier corresponding to the first credential information.
可以将第一预设时间内指标值最大的第一凭证信息对应的主标识确定为目前第一凭证信息对应的主标识。The main identifier corresponding to the first credential information with the largest index value within the first preset time may be determined as the main identifier corresponding to the current first credential information.
进一步地,如图4所示,用步骤412-414替换上述步骤307-311。Further, as shown in FIG. 4, the above steps 307-311 are replaced with steps 412-414.
步骤412、获取来自所述多个数据源的第三用户数据信息,所述第三用户数据信息包括所述第一凭证信息以及所述第一凭证信息对应的第三标识。Step 412: Acquire third user data information from the multiple data sources, where the third user data information includes the first credential information and a third identifier corresponding to the first credential information.
可以在所述多个数据源中涉及用户数据信息发生变化的操作中事先置入探针,当用户数据信息发生变化时,用户信息管理装置可以获取来自所述多个数据源的第三用户数据信息,所述第三用户数据信息包括所述第一凭证信息以及所述第一凭证信息对应的第三标识。Probes may be placed in advance in operations involving changes in user data information in the multiple data sources, and when the user data information changes, the user information management device may acquire third user data from the multiple data sources information, and the third user data information includes the first credential information and a third identifier corresponding to the first credential information.
步骤413、如果所述第一凭证信息对应的第三标识与所述第一凭证信息对应的主标识不相同,将所述第一用户识别信息修改为第三用户识别信息,所述第三用户识别信息包括所述第一凭证信息、所述第一凭证信息对应的主标识以及所述第一凭证信息对应的第三标识。Step 413: If the third identifier corresponding to the first credential information is different from the primary identifier corresponding to the first credential information, modify the first user identification information to third user identification information, and the third user The identification information includes the first credential information, a primary identifier corresponding to the first credential information, and a third identifier corresponding to the first credential information.
步骤414、标记所述第一凭证信息对应的主标识为待确定状态。Step 414: Mark the primary identifier corresponding to the first credential information as a pending state.
进一步地,如图5所示,用步骤515-516替换上述步骤412-414。Further, as shown in FIG. 5, the above steps 412-414 are replaced with steps 515-516.
步骤515、获取来自所述多个数据源的第四用户数据信息,所述第四用户数据信息包括所述第二凭证信息以及所述第二凭证信息对应的第四标识。Step 515: Obtain fourth user data information from the multiple data sources, where the fourth user data information includes the second credential information and a fourth identifier corresponding to the second credential information.
可以在所述多个数据源中涉及用户数据信息发生变化的操作中事先置入探针,当用户数据信息发生变化时,用户信息管理装置可以获取来自所述多个数据源的第四用户数据信息,所述第四用户数据信息包括所述第二凭证信息以及所述第二凭证信息对应的第四标识。Probes may be placed in advance in operations involving changes in user data information in the multiple data sources, and when the user data information changes, the user information management device may acquire fourth user data from the multiple data sources information, the fourth user data information includes the second credential information and a fourth identifier corresponding to the second credential information.
步骤516、存储第四用户识别信息,所述第四用户识别信息包括所述第二凭证信息以及所述第二凭证信息对应的第四标识。Step 516: Store fourth user identification information, where the fourth user identification information includes the second credential information and a fourth identifier corresponding to the second credential information.
进一步地,所述第一用户识别信息还包括所述第一凭证信息对应的编码标识,所述第一凭证信息对应的编码标识可以是用户电话号码。Further, the first user identification information further includes an encoded identifier corresponding to the first credential information, and the encoded identifier corresponding to the first credential information may be a user phone number.
如图6所示,用步骤617替换上述步骤515-516。As shown in FIG. 6, steps 515-516 above are replaced with
步骤617、通过预设阈值内所述第一凭证信息对应的编码标识在用户数据更新时的使用次数,确定所述第一凭证信息对应的主标识的主编码标识,所述第一凭证信息对应的主标识的主编码标识是所述第一凭证信息对应的主标识的编码标识中与所述第一凭证信息对应的主标识关联最大的编码标识。Step 617: Determine the main code identifier of the main identifier corresponding to the first credential information by the number of times of use of the encoded identifier corresponding to the first credential information within the preset threshold when the user data is updated, and the first credential information corresponds to The main coding ID of the primary ID is the coding ID that is most associated with the primary ID corresponding to the first voucher information among the coding IDs of the primary ID corresponding to the first voucher information.
用户信息管理装置可以统计第二预设时间内或者用户数据更新预设次数内第一凭证信息对应的编码标识的使用次数,可以将使用次数最多的第一凭证信息对应的编码标识确定为第一凭证信息对应的主标识的主编码标识。The user information management device may count the number of times of use of the coded identifier corresponding to the first credential information within the second preset time or within the preset number of user data updates, and may determine the coded identifier corresponding to the first credential information that has been used the most as the first. The primary code ID of the primary ID corresponding to the credential information.
对应地,本发明的实施例还提供了一种用户信息管理装置1,如图7所示,所述用户信息管理装置1包括:Correspondingly, an embodiment of the present invention also provides a user information management apparatus 1. As shown in FIG. 7 , the user information management apparatus 1 includes:
获取单元11,用于获取来自多个数据源的第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识。The obtaining unit 11 is configured to obtain first user data information from multiple data sources, where the first user data information includes first credential information and a first identifier corresponding to the first credential information.
确定单元12,用于如果所述第一凭证信息对应的第一标识的个数大于1,根据预设策略确定所述第一凭证信息对应的主标识,所述第一凭证信息对应的主标识是所述第一凭证信息对应的第一标识中和所述第一凭证信息关联最大的第一标识。The determining unit 12 is configured to determine, according to a preset policy, the main identifier corresponding to the first credential information, and the main identifier corresponding to the first credential information if the number of the first identifiers corresponding to the first credential information is greater than 1 It is the first identifier that is most associated with the first credential information among the first identifiers corresponding to the first credential information.
修改单元13,用于将所述第一凭证信息对应的主标识以外的第一标识修改为所述第一凭证信息对应的主标识。The modifying unit 13 is configured to modify the first identification other than the main identification corresponding to the first credential information to the main identification corresponding to the first credential information.
存储单元14,用于存储第一用户识别信息,所述第一用户识别信息包括所述第一凭证信息以及所述第一凭证信息对应的主标识。The storage unit 14 is configured to store first user identification information, where the first user identification information includes the first credential information and a primary identifier corresponding to the first credential information.
进一步地,所述第一用户数据信息还包括所述第一凭证信息对应的第一编码,所述第一凭证信息对应的第一编码用于指示所述第一凭证信息在多个数据源中的顺序编号。Further, the first user data information further includes a first code corresponding to the first credential information, where the first code corresponding to the first credential information is used to indicate that the first credential information is in multiple data sources sequence number.
参见图8,所述用户信息管理装置1还包括:Referring to Fig. 8, the user information management apparatus 1 further includes:
设置单元15,用于设置所述第一用户识别信息对应的第二编码,所述第一用户识别信息对应的第二编码用于指示所述第一用户识别信息的顺序编号。The setting unit 15 is configured to set a second code corresponding to the first user identification information, where the second code corresponding to the first user identification information is used to indicate a sequence number of the first user identification information.
关联单元16,用于关联所述第一凭证信息对应的第一编码和所述第一用户识别信息对应的第二编码。The associating unit 16 is configured to associate the first code corresponding to the first credential information and the second code corresponding to the first user identification information.
进一步地,所述设置单元15,还用于设置所述第一凭证信息对应的主标识的指标值,所述指标值用于指示所述第一凭证信息与所述第一凭证信息对应的主标识的关联程度,所述指标值的初始值为0。Further, the setting unit 15 is further configured to set the index value of the primary identifier corresponding to the first credential information, where the index value is used to indicate the primary credential information corresponding to the first credential information. The associated degree of the identification, the initial value of the index value is 0.
所述获取单元11,还用于获取来自所述多个数据源的第二用户数据信息,所述第二用户数据信息包括所述第一凭证信息、所述第一凭证信息对应的第二标识以及所述第一凭证信息对应的第一用户个人信息。The obtaining unit 11 is further configured to obtain second user data information from the multiple data sources, where the second user data information includes the first credential information and a second identifier corresponding to the first credential information and the first user personal information corresponding to the first credential information.
所述修改单元13,还用于如果所述第一凭证信息对应的第二标识与所述第一凭证信息对应的主标识相同,将所述第一用户识别信息修改为第二用户识别信息,所述第二用户识别信息包括所述第一凭证信息、所述第一凭证信息对应的主标识、所述第一凭证信息对应的主标识的指标值以及所述第一凭证信息对应的第一用户个人信息。The modification unit 13 is further configured to modify the first user identification information to the second user identification information if the second identification corresponding to the first credential information is the same as the primary identification corresponding to the first credential information, The second user identification information includes the first credential information, the main identifier corresponding to the first credential information, the index value of the main identifier corresponding to the first credential information, and the first credential information corresponding to the first credential information. User Personal Information.
如图9所示,所述用户信息管理装置1还包括:As shown in Figure 9, the user information management device 1 further includes:
计算单元17,用于给所述第一凭证信息对应的主标识的指标值加1。The calculating unit 17 is configured to add 1 to the index value of the primary identifier corresponding to the first credential information.
所述确定单元12,还用于根据所述第一凭证信息对应的主标识的指标值确定所述第一凭证信息对应的主标识。The determining unit 12 is further configured to determine the primary identifier corresponding to the first credential information according to the index value of the primary identifier corresponding to the first credential information.
进一步地,所述获取单元11,还用于获取来自所述多个数据源的第三用户数据信息,所述第三用户数据信息包括所述第一凭证信息以及所述第一凭证信息对应的第三标识。Further, the obtaining unit 11 is further configured to obtain third user data information from the multiple data sources, where the third user data information includes the first credential information and the corresponding data of the first credential information. Third logo.
所述修改单元13,还用于如果所述第一凭证信息对应的第三标识与所述第一凭证信息对应的主标识不相同,将所述第一用户识别信息修改为第三用户识别信息,所述第三用户识别信息包括所述第一凭证信息、所述第一凭证信息对应的主标识以及所述第一凭证信息对应的第三标识。The modification unit 13 is further configured to modify the first user identification information to third user identification information if the third identification corresponding to the first credential information is different from the primary identification corresponding to the first credential information , the third user identification information includes the first credential information, the main identifier corresponding to the first credential information, and the third identifier corresponding to the first credential information.
如图10所示,所述用户信息管理装置1还包括:As shown in Figure 10, the user information management device 1 further includes:
标记单元18,用于标记所述第一凭证信息对应的主标识为待确定状态。The marking unit 18 is configured to mark the primary identifier corresponding to the first credential information as a state to be determined.
进一步地,所述获取单元11,还用于获取来自所述多个数据源的第四用户数据信息,所述第四用户数据信息包括所述第二凭证信息以及所述第二凭证信息对应的第四标识。Further, the obtaining unit 11 is further configured to obtain fourth user data information from the multiple data sources, where the fourth user data information includes the second credential information and the corresponding data of the second credential information. Fourth logo.
所述存储单元14,还用于存储第四用户识别信息,所述第四用户识别信息包括所述第二凭证信息以及所述第二凭证信息对应的第四标识。The storage unit 14 is further configured to store fourth user identification information, where the fourth user identification information includes the second credential information and a fourth identifier corresponding to the second credential information.
进一步地,所述第一用户识别信息还包括所述第一凭证信息对应的编码标识,所述确定单元12还用于:Further, the first user identification information further includes a coding identifier corresponding to the first credential information, and the determining unit 12 is further configured to:
通过预设阈值内所述第一凭证信息对应的编码标识在用户数据更新时的使用次数,确定所述第一凭证信息对应的主标识的主编码标识,所述第一凭证信息对应的主标识的主编码标识是所述第一凭证信息对应的主标识的编码标识中与所述第一凭证信息对应的主标识关联最大的编码标识。Determine the main code identifier of the main identifier corresponding to the first credential information by determining the number of times of use of the encoded identifier corresponding to the first credential information within the preset threshold when the user data is updated, and the main identifier corresponding to the first credential information The main encoding identifier of the first credential information is the encoding identifier that is most associated with the main identifier corresponding to the first credential information among the encoding identifiers of the main identifiers corresponding to the first credential information.
本发明实施例提供了一种用户信息管理装置,通过获取来自多个数据源的第一用户数据信息,所述第一用户数据信息包括第一凭证信息和所述第一凭证信息对应的第一标识,如果所述第一凭证信息对应的第一标识的个数大于1,根据预设策略确定所述第一凭证信息对应的主标识,将所述第一凭证信息对应的主标识以外的第一标识修改为所述第一凭证信息对应的主标识,并存储所述第一凭证信息以及所述第一凭证信息对应的主标识,可以解决跨省号码信息冗余、信息割裂问题,为进一步实现客户资料的统一查询和管理提供帮助。An embodiment of the present invention provides an apparatus for managing user information. By acquiring first user data information from multiple data sources, the first user data information includes first credential information and first credential information corresponding to the first credential information. ID, if the number of first IDs corresponding to the first voucher information is greater than 1, determine the main ID corresponding to the first voucher information according to the preset policy, Modifying an identifier to the main identifier corresponding to the first credential information, and storing the first credential information and the main identifier corresponding to the first credential information, can solve the problems of redundant number information across provinces and information fragmentation, which is a further step. Provide assistance in realizing unified query and management of customer data.
在本申请所提供的几个实施例中,应该理解到,所揭露的方法和装置,可以通过其它的方式实现。例如,以上所描述的装置实施例仅仅是示意性的,例如,所述单元的划分,仅仅为一种逻辑功能划分,实际实现时可以有另外的划分方式,例如多个单元或组件可以结合或者可以集成到另一个系统,或一些特征可以忽略,或不执行。另一点,所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些接口,装置或单元的间接耦合或通信连接,可以是电性,机械或其它的形式。In the several embodiments provided in this application, it should be understood that the disclosed method and apparatus may be implemented in other manners. For example, the apparatus embodiments described above are only illustrative. For example, the division of the units is only a logical function division. In actual implementation, there may be other division methods. For example, multiple units or components may be combined or Can be integrated into another system, or some features can be ignored, or not implemented. On the other hand, the shown or discussed mutual coupling or direct coupling or communication connection may be through some interfaces, indirect coupling or communication connection of devices or units, and may be in electrical, mechanical or other forms.
所述作为分离部件说明的单元可以是或者也可以不是物理上分开的,作为单元显示的部件可以是或者也可以不是物理单元,即可以位于一个地方,或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例方案的目的。The units described as separate components may or may not be physically separated, and components displayed as units may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution in this embodiment.
另外,在本发明各个实施例中的各功能单元可以集成在一个处理单元中,也可以是各个单元单独物理包括,也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用硬件加软件功能单元的形式实现。In addition, each functional unit in each embodiment of the present invention may be integrated into one processing unit, or each unit may be physically included individually, or two or more units may be integrated into one unit. The above-mentioned integrated unit may be implemented in the form of hardware, or may be implemented in the form of hardware plus software functional units.
上述以软件功能单元的形式实现的集成的单元,可以存储在一个计算机可读取存储介质中。上述软件功能单元存储在一个存储介质中,包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)执行本发明各个实施例所述方法的部分步骤。而前述的存储介质包括:U盘、移动硬盘、只读存储器(Read-Only Memory,简称ROM)、随机存取存储器(Random Access Memory,简称RAM)、磁碟或者光盘等各种可以存储程序代码的介质。The above-mentioned integrated units implemented in the form of software functional units can be stored in a computer-readable storage medium. The above-mentioned software functional unit is stored in a storage medium, and includes several instructions to cause a computer device (which may be a personal computer, a server, or a network device, etc.) to execute part of the steps of the methods described in the various embodiments of the present invention. The aforementioned storage media include: U disk, mobile hard disk, Read-Only Memory (ROM for short), Random Access Memory (RAM for short), magnetic disk or CD, etc. that can store program codes medium.
以上所述,仅为本发明的具体实施方式,但本发明的保护范围并不局限于此,任何熟悉本技术领域的技术人员在本发明揭露的技术范围内,可轻易想到变化或替换,都应涵盖在本发明的保护范围之内。因此,本发明的保护范围应以所述权利要求的保护范围为准。The above are only specific embodiments of the present invention, but the protection scope of the present invention is not limited thereto. Any person skilled in the art can easily think of changes or substitutions within the technical scope disclosed by the present invention. should be included within the protection scope of the present invention. Therefore, the protection scope of the present invention should be based on the protection scope of the claims.
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