CN109861905A - Communications status processing method, device, terminal and storage medium - Google Patents

Communications status processing method, device, terminal and storage medium Download PDF

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Publication number
CN109861905A
CN109861905A CN201910133997.0A CN201910133997A CN109861905A CN 109861905 A CN109861905 A CN 109861905A CN 201910133997 A CN201910133997 A CN 201910133997A CN 109861905 A CN109861905 A CN 109861905A
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China
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terminal
communication failure
opposite end
status information
information
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CN201910133997.0A
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CN109861905B (en
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车利飞
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Vivo Mobile Communication Co Ltd
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Vivo Mobile Communication Co Ltd
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    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02DCLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D30/00Reducing energy consumption in communication networks
    • Y02D30/70Reducing energy consumption in communication networks in wireless communication networks

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Abstract

The invention discloses a kind of communications status processing method, device, terminal and storage medium, the method includes: in terminal and opposite end communication process, and in case of the terminal communication failure, then the terminal records communication failure status information;When the terminal restores communications status, the terminal sends communication failure status information from opposite end described in trend.According to embodiments of the present invention, in communication failure, peer user can learn that this terminal is once attempted to communicate with opposite end but communication failure.

Description

Communications status processing method, device, terminal and storage medium
Technical field
The invention belongs to fields of communication technology more particularly to a kind of communications status processing method, device, terminal and storage to be situated between Matter.
Background technique
With the popularization and application of mobile terminal and the development of software technology, user increasingly likes with the society on mobile terminal Software is handed over to interact with friend, for example, by the chat of the social softwares such as QQ, wechat, in Sina weibo, wechat circle of friends issued state Information etc..In general, user wishes that can the timeliness of feedback information for both sides in the feedback information for seeing other side at the first time Smooth exchanging meeting has an impact.
In practical application, user is when sending information, sometimes because the reasons such as no signal, mobile phone are out of power cause information to be sent out Send failure.If information sends failure, social software would generally prompt this information to send failure, and user is to want to be successfully transmitted The information, it is necessary to check social software often, when seeing that information sends the prompt of failure, click manually for retransmitting the letter Breath, can attempt to retransmit this information.To solve the problems, such as the manual retransmission of information of user, there is information to retransmit automatically at present Mechanism, for example, being separated by scheduled duration after information sends failure, retransmitting the information.
Although there is automatic retransmission mechanism, if Information Repeater pre-determined number, the information are sent out always not successfully It goes, the information will not be retransmitted again, opposite end is unable to find out the movement that transmitting terminal descends photos and sending messages before this.Moreover, in message timeliness Under demanding scene, most starting the time of transmission information is important for other side.And current scheme, opposite end User can not learn that the information for sending failure is originally sent state.
Summary of the invention
The embodiment of the present invention provides a kind of communications status processing method, device, terminal and storage medium, is able to solve opposite end User can not learn the technical issues of communication failure state.
In a first aspect, the embodiment of the invention provides a kind of communications status processing method, the method includes:
In terminal and opposite end communication process, in case of the terminal communication failure, then the terminal record communication is lost Lose status information;
When the terminal restores communications status, the terminal sends communication failure status information from opposite end described in trend.
Second aspect, the embodiment of the invention provides a kind of communications status processing units, are applied to terminal, the device Include:
Status information logging modle is used in terminal and opposite end communication process, if it happens the terminal communication failure, Then record communication failure status information;
Information sending module sends communication failure shape from opposite end described in trend with when the terminal restores communications status State information.
The third aspect, the embodiment of the invention provides a kind of terminal, the terminal includes: processor and is stored with calculating The memory of machine program instruction;
The processor realizes communications status processing method as described above when executing the computer program instructions.
Fourth aspect is deposited in the computer storage medium the embodiment of the invention provides a kind of computer storage medium Computer program instructions are contained, the computer program instructions realize communications status processing as described above when being executed by processor Method.
In embodiments of the present invention, status information when this terminal is by by communication failure is automatically transmitted to opposite end, can So that peer user learns that this terminal is once attempted to communicate with opposite end, but communication failure;Further make peer user in time, The correct signal intelligence understood with this end subscriber, avoids producing misunderstandings between the two.
Detailed description of the invention
In order to illustrate the technical solution of the embodiments of the present invention more clearly, will make below to required in the embodiment of the present invention Attached drawing is briefly described, for those of ordinary skill in the art, without creative efforts, also Other drawings may be obtained according to these drawings without any creative labor.
Fig. 1 shows the flow diagram of the communications status processing method of one embodiment of the invention;
Fig. 2 shows the flow diagrams of the communications status processing method of another embodiment of the present invention;
Fig. 3 shows the structural block diagram of the communications status processing unit of one embodiment of the invention;
A kind of hardware structural diagram of Fig. 4 terminal of embodiment to realize the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete Site preparation description, it is clear that described embodiments are some of the embodiments of the present invention, instead of all the embodiments.Based on this hair Embodiment in bright, every other implementation obtained by those of ordinary skill in the art without making creative efforts Example, shall fall within the protection scope of the present invention.
Fig. 1 shows the flow diagram of the communications status processing method of one embodiment of the invention.As shown in Figure 1, the party Method includes:
S101, in terminal and opposite end communication process, in case of terminal communication failure, then terminal records communication failure shape State information.
S102, when terminal restores communications status, terminal sends communication failure status information from trend opposite end.
For example, if leading to communication failure since terminal is out of power, when the terminal is switched on and restores communications status next time, The movement that information is sent is triggered, i.e., communication failure status information is actively sent to opposite end.For another example, if since terminal is current Region does not have the network coverage to lead to communication failure, then enters the region of the network coverage in terminal and restore communications status When, communication failure status information is actively sent to opposite end by the movement that triggering information is sent.
Here, the opposite end includes but is not limited to mobile phone, tablet computer, laptop, palm PC, vehicle-mounted end End, wearable device etc..For example, mobile phone A sends wechat message to mobile phone B, mobile phone B is opposite end.
It should be noted that the executing subject of S101 and S102 is all the same terminal.
In embodiments of the present invention, status information active transmission when terminal is by by communication failure can make to opposite end It obtains peer user and learns that terminal is once attempted to communicate with opposite end, but communication failure;Further make peer user in time, correctly Understand the signal intelligence with this end subscriber, avoids producing misunderstandings between the two.
It should be noted that, if sending message failure in application program, this disappears in a current technical solution Near breath region have red an exclamation "!", the exclamation of user's long-pressing red can choose message retransmission.This hair Bright embodiment clicks repeating transmission without user for the technical solution manually, and terminal active transmission is that communication is lost Status information is lost, allows peer user to learn that message once sends failure, peer user can not in current technology scheme Learn whether the message received once sends failure.
In another current technical solution, terminal is made a phone call to opposite end, if put through to opposite end but ring unanswered or Opposite end shutdown, then operator will record the information that terminal is made a phone call to opposite end, and the information of the record is sent to by operator Opposite end.The embodiment of the present invention is for the technical solution, firstly, the embodiment of the present invention records communication failure state by terminal Information, and communication failure status information is sent automatically by terminal when terminal is restored and communicated, the participation without operator.Secondly, The current technology scheme is the information that record terminal is made a phone call to opposite end premised on calling terminal communication is normal, if main It is terminal communication abnormality, then operator cannot achieve the communication failure status information of record terminal and opposite end.
In one embodiment of the invention, communication failure status information includes following one or a variety of combinations:
Terminal is communicated with the result of opposite end communication failure, the user information of terminal, the user information of opposite end, terminal with opposite end Time unsuccessfully, terminal communicate mistake with opposite end with the place of opposite end communication failure, terminal with the mode of opposite end communication failure, terminal The reason of losing.
For example, terminal to opposite end send message when, the message send failure, communication failure status information include: terminal most At the time of just sending the message, the recipient of the identity of the sender information (identification, ID) of the message, the message It is because of automatic shutdown or because without signal that position, terminal when ID, terminal are originally sent the message, which send message failure, Covering.
In embodiments of the present invention, due to when making a phone call perhaps to send information often because of network or other reasons, The case where having transmission failure, and make a phone call or the time of photos and sending messages, make a phone call or the movement of photos and sending messages, peer user is come Say it is important.Therefore, in the embodiment of the present invention by with the result of opposite end communication failure, with opposite end communication failure when Between, place be sent respectively to opposite end so that peer user learns that at a time user once attempts to communicate with opposite end, Bu Huiyou Exist in objective factor successfully causes to produce misunderstandings between the two without communicating, and has deepened the emotion between user.
In addition, communication failure status information can also include application of the terminal to the opposite end short message content sent or terminal The message content that program is sent to the application program of opposite end.
For example, terminal retransmits the short message for sending failure to opposite end if terminal sends short message failure to opposite end, Carried terminal sends the time of short message in the short message of the retransmission;If the application program of terminal is sent out to the application program of opposite end Message failure is sent, then will send failure news and retransmit to opposite end, message is carried in the message of retransmission and sends failure Time.
Communication failure status information not only includes the user of time, place and communicating pair, further include short message content or Person's message content, in order to which peer user understands the signal intelligence between two terminals more fully hereinafter.
In one embodiment of the invention, terminal communication failure includes following one or a variety of combinations:
Terminal is sent terminal to opposite end to opposite end call failure, terminal to the failure of opposite end transmission short message, in application program Information failure.
For example, active user is in the region without the network coverage, without normal direction opposite end successful call, opposite end does not have terminal user The incoming call for receiving terminal, leads to communication failure.When user enters the region of no network coverage, terminal sends short message to opposite end Failure, or message is sent to opposite end in the instant messagings such as wechat, QQ (Instant Messaging, IM) class application program Failure.
In one embodiment of the invention, after S102, this method further include:
If communication failure status information is not read after issuing by scheduled duration communication failure status information, user is notified Communication failure status information is not read.
For example, issuing the feedback of reading for not receiving opposite end transmission after twenty minutes in communication failure status information, that is, communicate Status of fail information is not read, can inform that terminal user's information is not read, terminal user can accuse in other way in time Know the information of peer user communication failure.
In one embodiment of the invention, S102 includes: that communication failure status information is sent to opposite end at least once, Until communication failure status information is successfully sent to opposite end.
In the embodiment of the present invention, if sending the failure of communication failure status information for the first time, the communication failure is retransmitted later Status information, until when being successfully transmitted.If the number of the retransmission message in being different from the prior art is more than predetermined Number abandons the transmission of the message.Communication failure status information is successfully sent to opposite end in the embodiment of the present invention, will not be missed Important information, with exempt from customs examination, user causes damages.
In one embodiment of the invention, S102 includes: terminal inquiry with the presence or absence of not sent communication failure state Information;If inquiring not sent communication failure status information, the terminal sends the communication inquired to the opposite end and loses Lose status information.
This method further include: after communication failure status information is sent to opposite end, deleting communication status of fail information. Wherein, after communication failure status information is successfully sent to opposite end, deleting communication status of fail information.
As an example, after recording communication failure status information, which is stored in communication shape In state table;When terminal restores communications status, whether there is communication failure status information in the terminal inquiry communications status table;If There is communication failure status information, then terminal sends the communication failure status information to opposite end;By communication failure status information it Afterwards, terminal deletes the communication failure status information from communications status table.Therefore, what is stored in communications status table is not sent Communication failure status information.In the embodiment of the present invention, due to the limited storage space of terminal, unwanted information is deleted It removes, avoids the redundant data of storing excess, improve the utilization rate of terminal storage space.
Fig. 2 shows the flow diagrams of the communications status processing method of another embodiment of the present invention.
This method comprises:
S201, terminal make a phone call or send short message to opposite end.
S202, terminal judge whether communication failure, that is, judge whether access success or be successfully transmitted short message, communication at When function, into S203, in communication failure, into S204.
Wherein, terminal monitors network, communication module etc., if it find that network recovery is normal, communication module is restored Normally, then the broadcast that communication restores is issued.
S203, opposite end receive short message or incoming call.
S204, terminal record communication failure status information in the database, if made a phone call unsuccessfully, the communication failure state Information includes: the time point made a phone call and dialing contact person;If sending information failure, which includes: Time, information receiver and the information content of photos and sending messages.
S205, terminal judges whether to restore communications status, if restoring communications status, enters S206, if not restoring to communicate State then reenters S205.
Wherein, the broadcast whether terminal monitoring has communication to restore illustrates that communications status restores if listening to the broadcast.
S206, terminal extract communication failure status information from database, and communication failure status information is sent to opposite end.
S207, terminal judge whether communication failure status information being successfully sent to opposite end, believe by communication failure state When breath is successfully sent to opposite end, into S208, when communication failure status information sends failure, into S205.
S208, opposite end receive communication failure status information.In addition, terminal removes the communication failure status information.
Fig. 3 shows the structural block diagram of the communications status processing unit of one embodiment of the invention.The device is applied to eventually End, as shown in figure 3, the device 300 includes:
Status information logging modle 301, in terminal and opposite end communication process, in case of terminal communication failure, Then record communication failure status information.
Information sending module 302, for sending communication from opposite end described in trend and losing when the terminal restores communications status Lose status information.
In one embodiment of the invention, communication failure status information includes following one or a variety of combinations:
Terminal is communicated with the result of opposite end communication failure, the user information of terminal, the user information of opposite end, terminal with opposite end Time unsuccessfully, terminal communicate mistake with opposite end with the place of opposite end communication failure, terminal with the mode of opposite end communication failure, terminal The reason of losing.
Communication failure status information further includes terminal to the application program of the opposite end short message content sent or terminal to right The message content that the application program at end is sent.
In one embodiment of the invention, information sending module 302 includes:
Information inquiry module whether there is not sent communication failure status information for inquiring;
Query information sending module, if for inquiring not sent communication failure status information, the terminal is to institute It states opposite end and sends the communication failure status information inquired.
In one embodiment of the invention, terminal communication failure includes following one or a variety of combinations:
Terminal sends short message failure, terminal to opposite end and sends in application program to opposite end to opposite end call failure, terminal Information failure.
In one embodiment of the invention, the device 300 further include:
Display module is not read, if by scheduled duration communication failure status information after issuing for communication failure status information It does not read, then shows that communication failure status information is not read.
In one embodiment of the invention, information sending module 302 includes:
Status information sending module, for communication failure status information to be sent to opposite end at least once, until successfully will Until communication failure status information is sent to opposite end.
In one embodiment of the invention, the device 300 further include:
Information deletion module, for after communication failure status information is sent to opposite end, deleting communication status of fail Information.
Terminal provided in an embodiment of the present invention can be realized mobile terminal in the embodiment of the method for Fig. 1 and Fig. 2 realize it is each A process, to avoid repeating, which is not described herein again.
A kind of hardware structural diagram of Fig. 4 terminal of embodiment to realize the present invention.
As shown in figure 4, the terminal 400 includes but is not limited to: radio frequency unit 401, network module 402, audio output unit 403, input unit 404, sensor 405, display unit 406, user input unit 407, interface unit 408, memory 409, The components such as processor 410 and power supply 411.It will be understood by those skilled in the art that the not structure of terminal structure shown in Fig. 4 The restriction of paired terminal, terminal may include perhaps combining certain components or different than illustrating more or fewer components Component layout.In embodiments of the present invention, terminal can be mobile terminal, and terminal includes but is not limited to mobile phone, tablet computer, pen Remember this computer, palm PC, car-mounted terminal, wearable device and pedometer etc..
Wherein, processor 410, in case of terminal communication failure, then recording in terminal and opposite end communication process Communication failure status information;When terminal restores communications status, communication failure status information is sent from trend opposite end.
Status information active transmission when terminal is by by communication failure enables to peer user to learn terminal to opposite end It once attempts to communicate with opposite end, but communication failure;Understand that peer user in time, correctly logical with this end subscriber Believe situation, avoids producing misunderstandings between the two.
It should be understood that the embodiment of the present invention in, radio frequency unit 401 can be used for receiving and sending messages or communication process in, signal Send and receive, specifically, by from base station downlink data receive after, to processor 410 handle;In addition, by uplink Data are sent to base station.In general, radio frequency unit 401 includes but is not limited to antenna, at least one amplifier, transceiver, coupling Device, low-noise amplifier, duplexer etc..In addition, radio frequency unit 401 can also by wireless communication system and network and other set Standby communication.
Terminal provides wireless broadband internet by network module 402 for user and accesses, and such as user is helped to receive and dispatch electricity Sub- mail, browsing webpage and access streaming video etc..
Audio output unit 403 can be received by radio frequency unit 401 or network module 402 or in memory 409 The audio data of storage is converted into audio signal and exports to be sound.Moreover, audio output unit 403 can also provide and end The relevant audio output of specific function (for example, call signal receives sound, message sink sound etc.) that end 400 executes.Sound Frequency output unit 403 includes loudspeaker, buzzer and receiver etc..
Input unit 404 is for receiving audio or video signal.Input unit 404 may include graphics processor (Graphics Processing Unit, GPU) 4041 and microphone 4042, graphics processor 4041 is in video acquisition mode Or the image data of the static images or video obtained in image capture mode by image capture apparatus (such as camera) carries out Reason.Treated, and picture frame may be displayed on display unit 406.Through graphics processor 4041, treated that picture frame can be deposited Storage is sent in memory 409 (or other storage mediums) or via radio frequency unit 401 or network module 402.Mike Wind 4042 can receive sound, and can be audio data by such acoustic processing.Treated audio data can be The format output that mobile communication base station can be sent to via radio frequency unit 401 is converted in the case where telephone calling model.
Terminal 400 further includes at least one sensor 405, such as optical sensor, motion sensor and other sensors. Specifically, optical sensor includes ambient light sensor and proximity sensor, wherein ambient light sensor can be according to ambient light Light and shade adjusts the brightness of display panel 4061, and proximity sensor can close display panel when terminal 400 is moved in one's ear 4061 and/or backlight.As a kind of motion sensor, accelerometer sensor can detect in all directions (generally three axis) and add The size of speed can detect that size and the direction of gravity when static, can be used to identify terminal posture (such as horizontal/vertical screen switching, Dependent game, magnetometer pose calibrating), Vibration identification correlation function (such as pedometer, tap) etc.;Sensor 405 can be with Including fingerprint sensor, pressure sensor, iris sensor, molecule sensor, gyroscope, barometer, hygrometer, thermometer, Infrared sensor etc., details are not described herein.
Display unit 406 is for showing information input by user or being supplied to the information of user.Display unit 406 can wrap Display panel 4061 is included, liquid crystal display (Liquid Crystal Display, LCD), Organic Light Emitting Diode can be used Forms such as (Organic Light-Emitting Diode, OLED) configure display panel 4061.
User input unit 407 can be used for receiving the number or character information of input, and generates and set with the user of terminal It sets and the related key signals of function control inputs.Specifically, user input unit 407 include touch panel 4071 and other Input equipment 4072.Touch panel 4071, also referred to as touch screen, collect user on it or nearby touch operation (such as User is using any suitable objects or attachment such as finger, stylus on touch panel 4071 or near touch panel 4071 Operation).Touch panel 4071 may include both touch detecting apparatus and touch controller.Wherein, touch detecting apparatus is examined The touch orientation of user is surveyed, and detects touch operation bring signal, transmits a signal to touch controller;Touch controller from Touch information is received on touch detecting apparatus, and is converted into contact coordinate, then gives processor 410, receives processor 410 The order sent simultaneously is executed.Furthermore, it is possible to using multiple types such as resistance-type, condenser type, infrared ray and surface acoustic waves Realize touch panel 4071.In addition to touch panel 4071, user input unit 407 can also include other input equipments 4072. Specifically, other input equipments 4072 can include but is not limited to physical keyboard, function key (such as volume control button, switch Key etc.), trace ball, mouse, operating stick, details are not described herein.
Further, touch panel 4071 can be covered on display panel 4061, when touch panel 4071 is detected at it On or near touch operation after, send processor 410 to determine the type of touch event, be followed by subsequent processing device 410 according to touching The type for touching event provides corresponding visual output on display panel 4061.Although in Fig. 4, touch panel 4071 and display Panel 4061 is the function that outputs and inputs of realizing terminal as two independent components, but in certain embodiments, it can The function that outputs and inputs of terminal is realized so that touch panel 4071 and display panel 4061 is integrated, is not limited herein specifically It is fixed.
Interface unit 408 is the interface that external device (ED) is connect with terminal 400.For example, external device (ED) may include it is wired or Wireless head-band earphone port, external power supply (or battery charger) port, wired or wireless data port, memory card port, For connecting port, the port audio input/output (I/O), video i/o port, ear port of the device with identification module Etc..Interface unit 408 can be used for receiving the input (for example, data information, electric power etc.) from external device (ED) and will One or more elements that the input received is transferred in terminal 400 or can be used for terminal 400 and external device (ED) it Between transmit data.
Memory 409 can be used for storing software program and various data.Memory 409 can mainly include storing program area The storage data area and, wherein storing program area can (such as the sound of application program needed for storage program area, at least one function Sound playing function, image player function etc.) etc.;Storage data area can store according to mobile phone use created data (such as Audio data, phone directory etc.) etc..In addition, memory 409 may include high-speed random access memory, it can also include non-easy The property lost memory, a for example, at least disk memory, flush memory device or other volatile solid-state parts.
Processor 410 is the control centre of terminal, using the various pieces of various interfaces and the entire terminal of connection, is led to It crosses operation or executes the software program and/or module being stored in memory 409, and call and be stored in memory 409 Data execute the various functions and processing data of terminal, to carry out integral monitoring to terminal.Processor 410 may include one Or multiple processing units;Preferably, processor 410 can integrate application processor and modem processor, wherein application processing The main processing operation system of device, user interface and application program etc., modem processor mainly handles wireless communication.It can manage Solution, above-mentioned modem processor can not also be integrated into processor 410.
Terminal 400 can also include the power supply 411 (such as battery) powered to all parts, it is preferred that power supply 411 can be with It is logically contiguous by power-supply management system and processor 410, thus by power-supply management system realize management charging, electric discharge, with And the functions such as power managed.
In addition, terminal 400 includes some unshowned functional modules, details are not described herein.
Preferably, the embodiment of the present invention also provides a kind of terminal, including processor 410, and memory 409 is stored in storage It is real when which is executed by processor 410 on device 409 and the computer program that can be run on the processor 410 Each process of existing above-mentioned communications status processing method embodiment, and identical technical effect can be reached, to avoid repeating, here It repeats no more.
The embodiment of the present invention also provides a kind of computer readable storage medium, and meter is stored on computer readable storage medium Calculation machine program, the computer program realize each process of above-mentioned communications status processing method embodiment when being executed by processor, And identical technical effect can be reached, to avoid repeating, which is not described herein again.Wherein, the computer readable storage medium, Such as read-only memory (Read-Only Memory, abbreviation ROM), random access memory (Random Access Memory, letter Claim RAM), magnetic or disk etc..
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row His property includes, so that the process, method, article or the device that include a series of elements not only include those elements, and And further include other elements that are not explicitly listed, or further include for this process, method, article or device institute it is intrinsic Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including being somebody's turn to do There is also other identical elements in the process, method of element, article or device.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art The part contributed out can be embodied in the form of software products, which is stored in a storage medium In (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that a terminal (can be mobile phone, computer, service Device, air conditioner or network equipment etc.) execute method described in each embodiment of the present invention.
The embodiment of the present invention is described with above attached drawing, but the invention is not limited to above-mentioned specific Embodiment, the above mentioned embodiment is only schematical, rather than restrictive, those skilled in the art Under the inspiration of the present invention, without breaking away from the scope protected by the purposes and claims of the present invention, it can also make very much Form belongs within protection of the invention.

Claims (11)

1. a kind of communications status processing method, which is characterized in that the method includes:
In terminal and opposite end communication process, in case of the terminal communication failure, then the terminal records communication failure shape State information;
When the terminal restores communications status, the terminal sends communication failure status information from opposite end described in trend.
2. the method according to claim 1, wherein the communication failure status information includes following one or more The combination of kind:
Result, the user information of the terminal, the user information of the opposite end, institute of the terminal and the opposite end communication failure State the time of terminal and the opposite end communication failure, place, the terminal and the institute of the terminal and the opposite end communication failure The reason of stating the mode, the terminal and the opposite end communication failure of opposite end communication failure.
3. according to the method described in claim 2, it is characterized in that, the communication failure status information further include the terminal to In the message that the application program of short message content or the terminal that the opposite end is sent is sent to the application program of the opposite end Hold.
4. the method according to claim 1, wherein the terminal sends communication failure shape from opposite end described in trend State information, comprising:
The terminal inquiry whether there is not sent communication failure status information;
If inquiring not sent communication failure status information, the terminal sends the communication failure inquired to the opposite end Status information.
5. the method according to claim 1, wherein the terminal communication failure includes following one or a variety of Combination:
The terminal is to the opposite end call failure, the terminal to the opposite end sends short message failure, the terminal is being applied Information failure is sent to the opposite end in program.
6. the method according to claim 1, wherein the terminal sends communication failure shape from opposite end described in trend After state information, further includes:
If the communication failure status information is not read after issuing by communication failure status information described in scheduled duration, institute is shown Communication failure status information is stated not read.
7. the method according to claim 1, wherein the terminal sends communication failure shape from opposite end described in trend State information, comprising:
The communication failure status information is sent to the opposite end at least once, until successfully believing the communication failure state Until breath is sent to the opposite end.
8. the method according to claim 1, wherein sending communication failure from opposite end described in trend in the terminal After status information, further includes:
Delete the communication failure status information.
9. a kind of communications status processing unit, it is applied to terminal, which is characterized in that the device includes:
Status information logging modle, in case of the terminal communication failure, then remembering in terminal and opposite end communication process Record communication failure status information;
Information sending module, for sending communication failure state from opposite end described in trend when the terminal restores communications status Information.
10. a kind of terminal, which is characterized in that the terminal includes: processor and the storage for being stored with computer program instructions Device;
The processor realizes the communications status as described in claim 1-8 any one when executing the computer program instructions Processing method.
11. a kind of computer storage medium, which is characterized in that be stored with computer program in the computer storage medium and refer to It enables, is realized when the computer program instructions are executed by processor at the communications status as described in claim 1-8 any one Reason method.
CN201910133997.0A 2019-02-22 2019-02-22 Communication state processing method, device, terminal and storage medium Active CN109861905B (en)

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