CN109842922B - Important customer guarantee method, device and system - Google Patents
Important customer guarantee method, device and system Download PDFInfo
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Abstract
The invention discloses a method, a device and a system for guaranteeing important customers. The important customer security method comprises the following steps: under the condition that a user newly accesses, switches in or reestablishes the user, judging whether the current service cell is a special service cell or not; under the condition that the current service cell is a special service cell, judging whether the user is a special user; and if the user is a special user, allowing the user to reside in the current service cell. The method and the system can fundamentally distinguish common users and VIP users in a large-traffic scene, distribute different optimization strategies for the two types of users and guarantee respective user experience of the users.
Description
Technical Field
The invention relates to the field of wireless communication, in particular to a method, a device and a system for guaranteeing important clients.
Background
Under an LTE (Long Term Evolution ) network, the superposition of a large traffic scene with a VIP user guarantee is a major difficulty in network optimization. The existing technologies mainly include a Non-Guaranteed Bit Rate (Non Guaranteed Bit Rate) scheme and a Guaranteed Bit Rate (GBR) scheme.
The non-gbr scheme is mainly guaranteed by scheduling priority of eNB (base station) and MinGBR (minimum guaranteed rate) function, as shown in table 1, which is the meaning of the main parameters in the non-gbr scheme in one embodiment. The Non GBR guarantee is mainly implemented by two measures, one is to set up different QCI (Quality of Service Class Identifier) scheduling priorities in a differentiated manner, a guarantee effect is achieved by signing different QCI classes in a HSS (Home Subscriber Server), and the other is to turn on a MInGBR guarantee switch and set up the mingbrs of different QCIs in a differentiated manner. Currently, the NonGBR guarantees the guarantee requirement of supporting 4Mbps to the maximum.
TABLE 1
The GBR scheme is mainly characterized in that card opening attributes (GBR and MBR (Maximum Bit Rate)) are set in an HSS (home subscriber server) to guarantee, a GBR bearer is separately opened through an EPC (evolved packet core) core network for a VIP (very important person) user, and account opening rates (GBR, MBR and the like) on the side of the EPC core network are set according to the Rate required by a client. The scheme needs to pre-occupy resources, and if the GBR requires larger bandwidth, the scheme has larger influence on common users
In both the non-GBR scheme and the GBR scheme, the ordinary users and VIP users under large traffic guarantee can only reside in the same frequency point for guarantee, and the two types of users can only adopt the same set of optimization parameters and strategies, and cannot be fundamentally distinguished. In a large-traffic scene, the more the number of resident users in a cell with the same frequency point is, the stronger the interference is, and the user experience is influenced. Meanwhile, distributed VIP users need to be sent to each cell as much as possible, and if a plurality of VIP users are concentrated in one cell and simultaneously perform large data transmission, certain loss may be brought to the guarantee effect.
Disclosure of Invention
In view of the above technical problems, the present invention provides an important customer support method, apparatus and system, which can allocate different optimization strategies to common users and VIP users to ensure their respective user experiences.
According to an aspect of the present invention, there is provided an important customer care method, including:
under the condition that a user newly accesses, switches in or reestablishes the user, judging whether the current service cell is a special service cell or not;
under the condition that the current service cell is a special service cell, judging whether the user is a special user;
and if the user is a special user, allowing the user to reside in the current service cell.
In one embodiment of the invention, the method further comprises:
if the user is not a special user, judging whether the user is a user of an emergency call;
and if the user is a non-emergency call common user, triggering pilot frequency switching and redirection based on carrier attributes, and migrating the non-emergency call common user out of the current service cell.
In one embodiment of the invention, the method further comprises:
and if the user is a common user of the emergency call, allowing the user to reside in the current service cell.
In an embodiment of the present invention, the determining whether the user is a proprietary user includes:
acquiring a user profile identifier (SPID) of the user;
judging whether the SPID of the user belongs to a pre-stored special user SPID list or not;
and if the SPID of the user belongs to a pre-stored special user SPID list, judging that the user is a special user.
In an embodiment of the present invention, the determining whether the user is a proprietary user further includes:
judging whether the SPID of the user belongs to a pre-stored SPID list or not;
if the SPID of the user belongs to a pre-stored SPID list, the user is judged to be the SPID user, and then the step of judging whether the SPID of the user belongs to the pre-stored special user SPID list is executed.
In an embodiment of the present invention, the obtaining the user profile identification SPID of the user includes:
the base station acquires the SPID of the user from the mobile management node through S1 signaling, wherein the SPID of the user is sent to the mobile management node by a home subscriber server;
or the like, or, alternatively,
in the S1 handover or X2 handover process, the target base station acquires the SPID of the user from the source base station.
In an embodiment of the present invention, the important customer care method further includes:
configuring the same SPID list in advance at a mobile management node, a base station and a home subscriber server;
and configuring a service strategy corresponding to each SPID in the SPID list at the mobile management node and the base station.
In an embodiment of the present invention, the important customer care method further includes:
and setting a special service cell and a common cell for the same base station, wherein the frequency points of the special service cell and the common cell are different, the special service cell is preferentially resided by a special user, and the common cell is preferentially resided by a common user.
According to another aspect of the present invention, there is provided a base station comprising:
the special cell judging module is used for judging whether the current service cell is a special service cell or not under the condition that a user newly accesses, switches in or reestablishes the user;
the user judging module is used for judging whether the user is a special user or not under the condition that the current service cell is a special service cell;
and the cell control module is used for allowing the user to reside in the current service cell under the condition that the user judgment module judges that the user is a special user.
In one embodiment of the invention, the base station is configured to perform operations for implementing the important customer care method as described in any one of the above embodiments.
According to another aspect of the present invention, there is provided a base station comprising a memory and a processor, wherein:
a memory to store instructions;
a processor configured to execute the instructions to cause the apparatus to perform operations to implement the important customer care method as in any of the embodiments described above.
According to another aspect of the present invention, a mobile network element management apparatus is provided, where the mobile network element management apparatus is configured to configure a same SPID list in advance at a mobile management node, a base station, and a home subscriber server, and configure a service policy corresponding to each SPID in the SPID list at the mobile management node and the base station, so that the base station determines whether a user is a normal user of a non-emergency call according to the SPID list and the service policy corresponding thereto, and in a case that the user is a normal user of a non-emergency call, trigger inter-frequency handover and redirection based on a carrier attribute, and migrate the normal user of the non-emergency call out of a current serving cell.
According to another aspect of the present invention, there is provided a home subscriber server, wherein the home subscriber server is configured to configure a radio access type and a frequency selection priority, and the radio access type and the frequency selection priority correspond to an SPID; and sending the SPID of the newly accessed, switched-in or re-accessed user to a mobile management node so that a base station can judge whether the user is a normal user of a non-emergency call, and under the condition that the user is the normal user of the non-emergency call, triggering pilot frequency switching and redirection based on carrier attributes to transfer the normal user of the non-emergency call out of a current service cell.
According to another aspect of the present invention, a mobility management node is provided, where the mobility management node is configured to forward an SPID of a newly accessed, switched-in, or re-established user sent by a home subscriber server to a base station, so that the base station determines whether the user is a normal user of a non-emergency call, and in a case that the user is a normal user of a non-emergency call, triggers inter-frequency handover and redirection based on a carrier attribute, and migrates the normal user of the non-emergency call out of a current serving cell.
According to another aspect of the present invention, there is provided an important customer care system including a base station as described in any one of the above embodiments.
In one embodiment of the present invention, the important customer care system further includes: at least one of the mobile network element management apparatus according to any of the above embodiments, the home subscriber server according to any of the above embodiments, and the mobility management node according to any of the above embodiments.
According to another aspect of the present invention, there is provided a computer-readable storage medium storing computer instructions which, when executed by a processor, implement the important customer care method according to any one of the above embodiments.
The method and the system can fundamentally distinguish common users and VIP users in a large-traffic scene, distribute different optimization strategies for the two types of users and guarantee respective user experience of the users.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
FIG. 1 is a schematic diagram of an embodiment of the important customer care system of the present invention.
FIG. 2 is a diagram illustrating an embodiment of the important customer care method of the present invention.
FIG. 3 is a schematic diagram of another embodiment of the important customer care system of the present invention.
FIG. 4 is a diagram of another embodiment of the important customer care method of the present invention.
FIG. 5 is a diagram of another embodiment of the important customer care method of the present invention.
Fig. 6 is a diagram illustrating a base station according to an embodiment of the present invention.
Fig. 7 is a diagram illustrating a base station according to another embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. The following description of at least one exemplary embodiment is merely illustrative in nature and is in no way intended to limit the invention, its application, or uses. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The relative arrangement of the components and steps, the numerical expressions and numerical values set forth in these embodiments do not limit the scope of the present invention unless specifically stated otherwise.
Meanwhile, it should be understood that the sizes of the respective portions shown in the drawings are not drawn in an actual proportional relationship for the convenience of description.
Techniques, methods, and apparatus known to those of ordinary skill in the relevant art may not be discussed in detail but are intended to be part of the specification where appropriate.
In all examples shown and discussed herein, any particular value should be construed as merely illustrative, and not limiting. Thus, other examples of the exemplary embodiments may have different values.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, further discussion thereof is not required in subsequent figures.
The applicant finds that the existing scheme generally has the requirement of preferentially guaranteeing the VIP user in the large-traffic guarantee process, and the individual events also have the guarantee service of video return, so that the resource of the specific user (VIP user) needs to be preferentially guaranteed at the end.
The current guarantee technologies mainly include two types, namely GBR service guarantee and NonGBR service guarantee, the NonGBR scheme is mainly guaranteed by the scheduling priority and MinGBR function of the eNB, and the GBR scheme is mainly used for guaranteeing by setting the card-opening attributes (GBR and MBR).
However, the minimum uplink and downlink rates UlMinGbr and UlMinGbr can only be configured with 512KB at most, so the Non GBR can only guarantee the rate of 4Mbps at most, and the rate exceeding 4Mbps needs to be guaranteed through GBR service. It should be noted that if a single cell air interface resource (downlink) is occupied by multiple GBR users, there may be no available time domain resource scheduling, and Non-GBR service may be starved.
FIG. 1 is a schematic diagram of an embodiment of the important customer care system of the present invention. As shown in fig. 1, the important customer care system includes a base station 1, in which:
the base station 1 is used for pre-storing a user configuration file identifier (SPID) and a corresponding service strategy; under the condition that a user newly accesses, switches in or reestablishes the user, judging whether the current service cell is a special service cell or not; under the condition that the current service cell is a special service cell, acquiring the SPID of a newly accessed, switched-in or re-established user, and judging whether the user is a common user of a non-emergency call; and if the user is a non-emergency call common user, triggering pilot frequency switching and redirection based on carrier attributes, and migrating the non-emergency call common user out of the current service cell.
The base station 1 may also be configured to allow the user to camp on the current serving cell if the user is a dedicated user or a general user for an emergency call; and for a special user, inquiring a service strategy corresponding to the special user, and providing corresponding special service for the special user.
In an embodiment of the present invention, a dedicated service cell and a common cell may be set in the same base station 1, where frequency points of the dedicated service cell and the common cell are different, a dedicated user preferentially resides in the dedicated service cell, and a common user preferentially resides in the common cell.
Based on the important customer care system and the base station provided by the embodiments of the present invention, based on the scheduling priority of the VIP user, based on SPID to customize DRX (Discontinuous Reception) strategy, and based on SPID co-frequency and inter-frequency switching processing, an operator can provide differentiated services for the VIP care user, and can provide high-quality guarantee for the service experience of the VIP user while fully ensuring the service experience of the general user.
The embodiment of the invention can fundamentally distinguish the common users and the VIP users in the large-traffic scene, and allocate different optimization strategies to the two types of users, thereby ensuring the respective user experience of the two types of users.
In an embodiment of the present invention, as shown in fig. 1, the important customer care system may further include at least one of a home subscriber server 2, a mobile network element management apparatus 3, and a mobile management node 4, where:
the mobile network element management device 3 is configured to configure the same SPID list in advance at the mobile management node, the base station, and the home subscriber server, and configure a service policy corresponding to each SPID in the SPID list at the mobile management node and the base station, so that the base station determines whether the user is a normal user of a non-emergency call according to the SPID list and the service policy corresponding thereto, and in a case that the user is a normal user of a non-emergency call, the base station triggers inter-frequency handover and redirection based on a carrier attribute, so as to migrate the normal user of the non-emergency call out of the current serving cell.
The home subscriber server 2 is used for configuring a wireless access type and a frequency selection priority, and the wireless access type and the frequency selection priority correspond to the SPID; and sending the SPID of the newly accessed, switched-in or re-accessed user to a mobile management node so that a base station can judge whether the user is a normal user of a non-emergency call, and under the condition that the user is the normal user of the non-emergency call, triggering pilot frequency switching and redirection based on carrier attributes to transfer the normal user of the non-emergency call out of a current service cell.
And the mobile management node 4 is configured to forward the SPID of the newly accessed, switched-in or re-accessed user sent by the home subscriber server to the base station, so that the base station determines whether the user is a normal user of a non-emergency call, and when the user is a normal user of a non-emergency call, triggers inter-frequency switching and redirection based on a carrier attribute, and migrates the normal user of the non-emergency call out of the current serving cell.
In the invention, the operator customizes different frequency point and service strategies for the special users than the common users, and different special users may correspond to different service strategies. The network needs to identify the private user so that the service can be provided in a targeted manner. The user service strategy corresponds to the index SPID (ubscriber profile ID, user configuration file identification) one by one, the special solution of the invention identifies the special user through the SPID, and the identification process is as follows:
first, an operator plans a proprietary user service policy.
HSS2, configured to configure an index, i.e., index to RFSP, of RFSP (RAT/Frequency selection Priority), and match the value of RFSP with SPID on MME4, and transmit the value to eNodeB1 through S1 interface, where RAT refers to Radio Access Technology (Radio Access Technology) and S1 interface refers to a communication interface between LTE eNodeB (base station) and EPC (packet core network).
The eNodeB (base station) 1 side configures an SPID number using a parameter spidcfg.
The same SPID number is matched on HSS2, MME4 (mobile Management Entity), eNodeB 1.
A mobile network element management device 3, configured to configure the same SPID list in advance at the mobile management node and the base station; and configuring a service strategy corresponding to each SPID in the SPID list at the mobile management node and the base station.
And secondly, an identification and guarantee method of important customers.
The method for identifying and ensuring important customers of the invention is described below with reference to specific embodiments.
FIG. 2 is a diagram illustrating an embodiment of the important customer care method of the present invention. Preferably, this embodiment can be performed by the important customer care system or the base station of the present invention. The method may include:
In an embodiment of the present invention, the step of determining whether the user is a proprietary user in step 22 may include:
step 221, obtaining the user profile identification SPID of the user.
FIG. 3 is a schematic diagram of another embodiment of the important customer care system of the present invention. The CPE in the embodiment of fig. 3 is a terminal access device. The embodiment of fig. 3 also shows a schematic diagram of the process of SPID passing through the whole network. As shown in fig. 3, step 221 may include:
in step 2211, the HSS matches the value of RFSP to the SPID on the MME and transmits the user SPID to the eNodeB via port S1.
In step 2213, in the HANDOVER procedure of S1, the source side eNodeB may transfer the SPID to the target side eNodeB through HANDOVER demand report (HANDOVER REQUIRED) and HANDOVER REQUEST (HANDOVER REQUEST) signaling.
In step 2214, during the X2 HANDOVER, the source side eNodeB may deliver the SPID to the target side eNodeB through HANDOVER REQUEST (HANDOVER REQUEST) signaling.
Step 222, the eNodeB parses the SPID in the message, and determines whether the SPID of the user belongs to a pre-stored SPID list.
Step 223, if the SPID of the user belongs to the pre-stored SPID list, determining that the user is a SPID user, that is, under the condition that the analyzed SPID number is the same as the SPID list pre-configured by the eNodeB, identifying the number user as a SPID user; and then judging whether the SPID of the user belongs to a pre-stored special user SPID list.
Step 224, if the SPID of the user belongs to the pre-stored SPID list of the exclusive user, determining that the user is the exclusive user. I.e. for SPID users for which the parameter spidcfg. specifieduserflag is configured as "spec service user", the user is identified as a proprietary user.
And step 23, if the user is a special user, allowing the user to reside in the current service cell by the base station.
FIG. 4 is a diagram of another embodiment of the important customer care method of the present invention. Preferably, this embodiment can be performed by the important customer care system or the base station of the present invention. Wherein steps 21-22 of the embodiment of fig. 4 are the same as or similar to steps 21-22 of the embodiment of fig. 2 and will not be described in detail herein. The method may include:
The embodiment of fig. 3 also shows a schematic diagram of the process of SPID passing through the whole network. As shown in fig. 3, step 20 may include:
In one embodiment of the present invention, as shown in fig. 3, the mobile network element management device 3 in the embodiment of fig. 1 may include a first mobile network element management device 31 and a second mobile network element management device 32.
In step 202, the first mobile element management apparatus 31 (e.g. an EPC of U2000for packet core) sends the SPID list and the service policy corresponding to each SPID in the SPID list to the mobile management node.
In step 203, the second mme management device 32 (e.g. UMTS terrestrial radio access network evolved by U2000for E-UTRAN) sends the SPID list and the service policy corresponding to each SPID in the SPID list to the mme, where UMTS is Universal Mobile Telecommunications System (Universal Mobile Telecommunications System).
And step 22, judging whether the user is a special user. If the user is a special user, executing step 24; otherwise, if the user is not a proprietary user, step 23 is executed.
And step 23, judging whether the user is the user of the emergency call. If the user is a normal user who is not an emergency call, executing step 25; otherwise, if the user is a normal user of the emergency call, step 24 is executed.
And 25, triggering pilot frequency switching and redirection based on the carrier wave attribute, and migrating the non-emergency call common user out of the current service cell.
Therefore, as shown in fig. 5, the private service cell in the above embodiment of the present invention only allows the private user and the general user of the emergency call to reside, and for the MMB (Mobile broadband service) general user of the non-emergency call accessing the private service cell, the inter-frequency handover and redirection based on the carrier attribute may be triggered, and the general user is migrated.
In one embodiment of the present invention, step 20 may further comprise:
and step 204, setting parameters for the base station.
In one embodiment of the present invention, step 204 may comprise: and setting a special service cell and a common cell for the same base station, wherein the frequency points of the special service cell and the common cell are different, the special service cell is preferentially resided by a special user, and the common cell is preferentially resided by a common user.
In one embodiment of the present invention, step 204 may comprise: on the premise of a parameter scene, two sets of frequency points F1825 and F100 need to be configured for the same network station, and the following takes the example of defining F100 as a VIP guarantee frequency point cell. And adding other frequency points for the VIP users.
As shown in table 1 and table 2, the parameter setting may include:
1. the priority of the frequency point is 3 (lower than the frequency point F1825) in the F100 frequency point cell. That is, F1825 has a higher priority than F100 for the ordinary user, and the ordinary user preferentially resides on F1825. See sequence numbers in table 1: 1.
2. and configuring F100 cell reselection parameters and pilot frequency switching parameters. Pilot frequency a2 was configured to-80 dBm. See sequence numbers in table 1: 2-8.
When the UE measures that the RSRQ of a source cell is less than or equal to a2ThresholdRsrqPrim, an A2 event is triggered, wherein the RSRQ (reference Signal Receiving quality) represents the LTE reference Signal Receiving quality, wherein the A2 event represents that when the serving cell Signal quality is lower than a certain threshold, the measurement between certain cells can be started, and because the operation such as switching and the like can occur after the event occurs.
3. And configuring the F100 cell as a special service cell. See sequence numbers in table 1: 9
4. And configuring a system frequency point priority group, a VIP user identification and a switching factor. The SPID index of VIP is 1, the UE preferentially resides, and the corresponding system frequency point priority group ID is 1. With the current parameter settings, the A2 for the exclusive user is 20db lower than the A2 for the average user. I.e., normal user-80 dBm starts a2, and exclusive user-100 dBm starts a 2. See sequence numbers in table 2: 10-14.
5. And then executing the configuration of the system frequency point priority configuration group. Adding a system frequency point priority group ID of 1, an RAT type of EUTRAN (Evolved Universal Radio Access Network), a downlink frequency point of 100 and a priority of 7. Thus for VIP, frequency bin 100 has a priority of 7 highest, and preferentially resides on 100. See serial number 15 in table 2.
6. Meanwhile, a non-VIP cell is also configured as an adjacent cell on the VIP cell, so that the common UE can be switched out.
TABLE 1
TABLE 2
In table 2, the a3 event indicates that the quality of the neighboring cell is higher than that of the serving cell, and is used for the coverage-based handover of the same frequency and different frequencies. The a4 event indicates that the neighbor quality is above a certain threshold for load-based handover, and may be used for load balancing. Event A5: the quality of a service cell is lower than a certain threshold, and the quality of an adjacent cell is higher than a certain threshold, so that the method can be used for load balancing and inter-system measurement events; this event may also be used to support handover.
The embodiment of the invention can fundamentally distinguish the common users and the VIP users in the large-traffic scene, so that the two types of users reside in different frequency point cells. The embodiment of the invention can adopt different guarantee parameter strategies for common users and VIP users, and deploy different optimization parameters based on different user behaviors, thereby further improving the user perception.
In an embodiment of the present invention, a general user may occupy an LTE 1.8G frequency band, and a VIP guarantee user may occupy an LTE2.1G frequency band.
The above embodiment of the present invention realizes the separation of two user groups in frequency, and does not have the problem that two types of users mutually occupy the air interface resource. The embodiment of the invention can set individualized optimization parameters on two independent frequency points. The embodiment of the invention adopts a large-traffic guarantee strategy aiming at common users, enlarges the cell capacity and meets the requirement of the users for accessing the network. The single cell in the above embodiment of the present invention can carry 700+ user access network during the telephone traffic peak period. The embodiment of the invention adopts the VIP guarantee strategy aiming at the VIP guarantee user, thereby improving the cell peak value uplink and downlink speed, and the single cell uplink and downlink peak speed can reach 150Mbps/50 Mbps.
In addition, under the scenes that the VIP guarantee is not needed or the VIP guarantee users are few and the bandwidth requirement is not high, the operator in the embodiment of the invention can close the characteristic of the VIP special service cell according to the guarantee strategy and carry out network capacity expansion and parameter adjustment in real time aiming at the network environment, thereby ensuring that the network congestion caused by the proliferation of common users can be avoided under the large-traffic scene.
Fig. 6 is a diagram illustrating a base station according to an embodiment of the present invention. As shown in fig. 6, the base station 1 in the embodiment of fig. 1 or fig. 3 may include a proprietary cell determining module 11, a user determining module 12, and a cell control module 13, where:
the dedicated cell determining module 11 is configured to determine whether the current serving cell is a dedicated service cell when a user newly accesses, switches to, or reestablishes to.
The user determining module 12 is configured to determine whether the user is a dedicated user when the current serving cell is a dedicated service cell.
A cell control module 13, configured to allow the user to camp on the current serving cell when the user determination module 12 determines that the user is a dedicated user.
In one embodiment of the invention, the base station is configured to perform operations for implementing the important customer care method as described in any one of the above embodiments.
Fig. 7 is a diagram illustrating a base station according to another embodiment of the present invention. As shown in fig. 7, the base station 1 of the embodiment of fig. 1 or fig. 3 may comprise a memory 18 and a processor 19, wherein:
a memory 18 for storing instructions.
A processor 19 configured to execute the instructions to cause the apparatus to perform operations to implement the important customer care method according to any of the embodiments described above.
Based on the base station provided by the embodiment of the invention, the operator can provide differentiated services for VIP guarantee users based on scheduling priority of the VIP users, DRX (Discontinuous Reception) strategy customization based on the SPID, and SPID co-frequency and inter-frequency switching processing.
The embodiment of the invention can fundamentally distinguish the common users and the VIP users in the large-traffic scene, and allocate different optimization strategies to the two types of users, thereby ensuring the respective user experience of the two types of users.
According to another aspect of the present invention, there is provided a computer-readable storage medium storing computer instructions which, when executed by a processor, implement the important customer care method according to any one of the above embodiments.
The embodiment of the invention can fundamentally distinguish the common users and the VIP users in the large-traffic scene, so that the two types of users reside in different frequency point cells. The embodiment of the invention can adopt different guarantee parameter strategies for common users and VIP users, and deploy different optimization parameters based on different user behaviors, thereby further improving the user perception.
The base stations, home subscriber servers, mobile network element management devices, and mobile management nodes described above may be implemented as general purpose processors, Programmable Logic Controllers (PLCs), Digital Signal Processors (DSPs), Application Specific Integrated Circuits (ASICs), Field Programmable Gate Arrays (FPGAs) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, or any suitable combinations thereof, for performing the functions described herein.
Thus far, the present invention has been described in detail. Some details well known in the art have not been described in order to avoid obscuring the concepts of the present invention. It will be fully apparent to those skilled in the art from the foregoing description how to practice the presently disclosed embodiments.
It will be understood by those skilled in the art that all or part of the steps for implementing the above embodiments may be implemented by hardware, or may be implemented by a program instructing relevant hardware, where the program may be stored in a computer-readable storage medium, and the above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, etc.
The description of the present invention has been presented for purposes of illustration and description, and is not intended to be exhaustive or limited to the invention in the form disclosed. Many modifications and variations will be apparent to practitioners skilled in this art. The embodiment was chosen and described in order to best explain the principles of the invention and the practical application, and to enable others of ordinary skill in the art to understand the invention for various embodiments with various modifications as are suited to the particular use contemplated.
Claims (15)
1. An important customer care method, comprising:
setting a special service cell and a common cell for the same base station, wherein the common cell is a neighboring cell of the special service cell, the frequency points of the special service cell and the common cell are different, a special user preferentially resides in the special service cell, and the common user preferentially resides in the common cell;
under the condition that a user newly accesses, switches in or reestablishes the user, judging whether the current service cell is a special service cell or not;
under the condition that the current service cell is a special service cell, judging whether the user is a special user;
if the user is a special user, allowing the user to reside in the current service cell;
if the user is not a special user, judging whether the user is a user of an emergency call;
if the user is a common user of a non-emergency call, triggering pilot frequency switching and redirection based on carrier attributes, and migrating the common user of the non-emergency call out of a current service cell;
the important customer security method comprises the following steps:
a large-traffic guarantee strategy is adopted for common users, the cell capacity is expanded, and the requirement of users for accessing a network is met;
and a special user guarantee strategy is adopted for special users, and the cell peak uplink and downlink rates are improved, wherein different special users correspond to different service strategies.
2. The important customer care method according to claim 1, further comprising:
and if the user is a common user of the emergency call, allowing the user to reside in the current service cell.
3. The important customer care method according to claim 1 or 2, wherein the determining whether the user is a proprietary user comprises:
acquiring a user profile identifier (SPID) of the user;
judging whether the SPID of the user belongs to a pre-stored special user SPID list or not;
and if the SPID of the user belongs to a pre-stored special user SPID list, judging that the user is a special user.
4. The important customer care method of claim 3, wherein the determining whether the user is a proprietary user further comprises:
judging whether the SPID of the user belongs to a pre-stored SPID list or not;
if the SPID of the user belongs to a pre-stored SPID list, the user is judged to be the SPID user, and then the step of judging whether the SPID of the user belongs to the pre-stored special user SPID list is executed.
5. The important customer care method according to claim 3, wherein the obtaining the user profile identification (SPID) of the user comprises:
the base station acquires the SPID of the user from the mobile management node through S1 signaling, wherein the SPID of the user is sent to the mobile management node by a home subscriber server;
or the like, or, alternatively,
in the S1 handover or X2 handover process, the target base station acquires the SPID of the user from the source base station.
6. The important customer care method according to claim 3, further comprising:
configuring the same SPID list in advance at a mobile management node, a base station and a home subscriber server;
and configuring a service strategy corresponding to each SPID in the SPID list at the mobile management node and the base station.
7. A base station, comprising:
the special cell judging module is used for judging whether the current service cell is a special service cell or not under the condition that a user newly accesses, switches in or reestablishes the user;
the user judging module is used for judging whether the user is a special user or not under the condition that the current service cell is a special service cell;
the cell control module is used for allowing the user to reside in the current service cell under the condition that the user judgment module judges that the user is a special user;
the method comprises the steps that a special service cell and a common cell are set for the same base station, wherein the common cell is a neighbor cell of the special service cell, the frequency points of the special service cell and the common cell are different, a special user preferentially resides in the special service cell, and a common user preferentially resides in the common cell;
the base station is used for judging whether the user is an emergency call user or not under the condition that the user is not a special user; under the condition that the user is a non-emergency call common user, triggering pilot frequency switching and redirection based on carrier attributes, and migrating the non-emergency call common user out of a current service cell; a large-traffic guarantee strategy is adopted for common users, the cell capacity is expanded, and the requirement of users for accessing a network is met; and a special user guarantee strategy is adopted for special users, and the cell peak uplink and downlink rates are improved, wherein different special users correspond to different service strategies.
8. The base station of claim 7, wherein the base station is configured to perform operations for implementing the important customer care method according to any one of claims 2 to 6.
9. A base station comprising a memory and a processor, wherein:
a memory to store instructions;
a processor configured to execute the instructions to cause the base station to perform operations to implement the important customer care method of any of claims 1-6.
10. A mobile network element management device is characterized in that the mobile network element management device is used for configuring the same SPID list in a mobile management node, a base station and a home subscriber server in advance, and configuring a service strategy corresponding to each SPID in the SPID list in the mobile management node and the base station, so that the base station judges whether a current service cell is a special service cell or not when a user is newly accessed, switched in or re-accessed, judges whether a user is a special user or not according to the SPID list and the corresponding service strategy thereof when the current service cell is the special service cell, allows the user to reside in the current service cell when the user is the special user, judges whether the user is a user for an emergency call when the user is not the special user, and judges whether the user is a user for an emergency call when the user is a normal user for a non-emergency call, triggering pilot frequency switching and redirection based on carrier attributes, migrating the ordinary users of the non-emergency calls out of the current service cell, adopting a large-traffic guarantee strategy aiming at the ordinary users, expanding cell capacity, meeting the requirements of users for accessing a network, adopting a special user guarantee strategy aiming at special users, improving the peak uplink and downlink rates of the cell, wherein different special users correspond to different service strategies, wherein the same base station is provided with a special service cell and the ordinary cell, the ordinary cell is a neighbor cell of the special service cell, the special service cell and the ordinary cell have different frequency points, the special users preferentially reside in the special service cell, and the ordinary users preferentially reside in the ordinary cell.
11. A home subscriber server, wherein the home subscriber server is configured to configure a radio access type and a frequency selection priority, and the radio access type and the frequency selection priority correspond to an SPID; sending the SPID of a newly accessed, switched-in or re-established user to a mobile management node, so that a base station judges whether a current service cell is a special service cell or not under the condition that the user is newly accessed, switched-in or re-established, judges whether the user is a special user or not under the condition that the current service cell is the special service cell, allows the user to reside in the current service cell under the condition that the user is the special user, judges whether the user is a user of an emergency call or not under the condition that the user is not the special user, triggers pilot frequency switching and redirection based on carrier wave attributes under the condition that the user is a non-emergency call ordinary user, migrates the non-emergency call ordinary user out of the current service cell, adopts a large-traffic guarantee strategy aiming at the ordinary user, expands the cell capacity and meets the requirement of the user for accessing a network, the method comprises the steps that a special user guarantee strategy is adopted for special users, the peak uplink and downlink rates of a cell are improved, different special users correspond to different service strategies, wherein a special service cell and a common cell are arranged on the same base station, the common cell is the adjacent cell of the special service cell, the frequency points of the special service cell and the common cell are different, the special users preferentially reside in the special service cell, and the common users preferentially reside in the common cell.
12. A mobility management node, configured to forward an SPID of a new access, a handover access, or a re-establishment user sent by a home subscriber server to a base station, so that the base station determines whether a current serving cell is a private service cell when a user is newly accessed, handed in, or re-established, determines whether the user is a private user when the current serving cell is the private service cell, allows the user to reside in the current serving cell when the user is the private user, determines whether the user is a user for an emergency call when the user is not the private user, and triggers inter-frequency handover and redirection based on carrier attributes to migrate a general user of a non-emergency call out of the current serving cell when the user is a general user of a non-emergency call, the method comprises the steps of adopting a large telephone traffic guarantee strategy for common users, expanding cell capacity, meeting requirements of users for accessing a network, adopting a special user guarantee strategy for special users, improving peak uplink and downlink rates of cells, and enabling different special users to correspond to different service strategies, wherein the same base station is provided with a special service cell and a common cell, the common cell is a neighbor cell of the special service cell, frequency points of the special service cell and the common cell are different, the special users preferentially reside in the special service cell, and the common users preferentially reside in the common cell.
13. An important customer care system, characterized in that it comprises a base station according to any one of claims 7-9.
14. The important customer care system of claim 13, further comprising: at least one of a mobile network element management apparatus as claimed in claim 10, a home subscriber server as claimed in claim 11, and a mobility management node as claimed in claim 12.
15. A computer-readable storage medium storing computer instructions which, when executed by a processor, implement the important customer care method according to any one of claims 1 to 6.
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