CN109800358A - A kind of methods, devices and systems handling public sentiment topic - Google Patents

A kind of methods, devices and systems handling public sentiment topic Download PDF

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Publication number
CN109800358A
CN109800358A CN201910133588.0A CN201910133588A CN109800358A CN 109800358 A CN109800358 A CN 109800358A CN 201910133588 A CN201910133588 A CN 201910133588A CN 109800358 A CN109800358 A CN 109800358A
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China
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public sentiment
topic
sentiment topic
public
characteristic information
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CN201910133588.0A
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赖超华
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Suzhou Hua Bi Mdt Infotech Ltd
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Suzhou Hua Bi Mdt Infotech Ltd
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Abstract

The present invention relates to technical field of communication, more particularly to the methods, devices and systems of processing public sentiment topic, this method comprises: retrieval includes the public sentiment topic of public feelings information in a network;Whether the characteristic information for obtaining the public sentiment topic, the characteristic information for detecting the public sentiment topic meet alert if;When meeting alert if, the public sentiment topic and its characteristic information are saved.Using the method, apparatus and system of processing public sentiment topic provided in an embodiment of the present invention, by obtaining and detecting the characteristic information of public sentiment topic, early warning is carried out to public sentiment topic.Furthermore, it is possible to which the public sentiment topic to preservation is managed, and keep track, obtains the variation tendency of its propagation, click, comment etc., grasp public sentiment topic comprehensively.And analysis and arrangement can be carried out to public sentiment topic, generate public sentiment bulletin.

Description

A kind of methods, devices and systems handling public sentiment topic
Technical field
The present invention relates to technical field of communication more particularly to a kind of methods, devices and systems for handling public sentiment topic.
Background technique
With the fast development of internet, as one piece just in the thought position of accelerated expansion, it has also become public sentiment event Important spot and diffusely.News website constantly reprints the event of various media reports;It is virtual along with internet Property, concealment, diversity and the features such as permeability, more and more people are ready to express individual to carriage by various interactive communities The view of facts part.The speed of internet information spreading is exceedingly fast, and the outburst of network public-opinion will be in the form of " content threat " gradually Social public security is formed and is threatened, propagation, diffusion, netizen the comment situation of public sentiment topic are increasingly difficult to grasp comprehensively, The development trend of public sentiment event is difficult to control.
Summary of the invention
The embodiment of the invention provides a kind of methods, devices and systems for handling public sentiment topic, by obtaining and detecting carriage The characteristic information of lover's prattle topic carries out early warning to public sentiment topic.
The embodiment of the invention provides a kind of methods for handling public sentiment topic, this method comprises:
Retrieval includes the public sentiment topic of public feelings information in a network;
Whether the characteristic information for obtaining the public sentiment topic, the characteristic information for detecting the public sentiment topic meet alert if;
When meeting alert if, the public sentiment topic and its characteristic information are saved.
Correspondingly, the embodiment of the invention provides a kind of devices for handling public sentiment topic, comprising:
Retrieval module, for retrieving the public sentiment topic comprising public feelings information in a network;
Module is obtained, for obtaining the characteristic information of the public sentiment topic;
Whether detection module, the characteristic information for detecting the public sentiment topic meet alert if;
Memory module, for when meeting alert if, saving the public sentiment topic and its characteristic information.
Correspondingly, the embodiment of the invention provides it is a kind of handle public sentiment topic system, comprising: network side server and Handle the device of public sentiment topic;
The network side server, for providing the public sentiment topic comprising public feelings information;
The device of the processing public sentiment topic, for retrieving the public sentiment topic comprising public feelings information in a network;Obtain the carriage Whether the characteristic information of lover's prattle topic, the characteristic information for detecting the public sentiment topic meet alert if;When meeting alert if When, save the public sentiment topic and its characteristic information.
The embodiment of the invention provides a kind of method, apparatus and system for handling public sentiment topic, for retrieving in a network Public sentiment topic comprising public feelings information;The characteristic information for obtaining the public sentiment topic detects the characteristic information of the public sentiment topic Whether alert if is met;When meeting alert if, the public sentiment topic and its characteristic information are saved.Using of the invention real The method, apparatus and system of the processing public sentiment topic of example offer are provided, it is right by obtaining and detecting the characteristic information of public sentiment topic Public sentiment topic carries out early warning.Furthermore, it is possible to which the public sentiment topic to preservation is managed, and keep track, obtains its propagation, point The variation tendency hitting, comment on etc. grasps public sentiment topic comprehensively.And analysis and arrangement can be carried out to public sentiment topic, generate public sentiment Bulletin.
Detailed description of the invention
Fig. 1 is the method flow schematic diagram that public sentiment topic is handled in the embodiment of the present invention;
Fig. 2 is the method flow schematic diagram that public sentiment topic is handled in another embodiment of the present invention;
Fig. 3 is the schematic device that public sentiment topic is handled in another embodiment of the present invention;
Fig. 4 is the system schematic that public sentiment topic is handled in another embodiment of the present invention.
Specific embodiment
Below with reference to each attached drawing to the main realization principle of technical solution of the embodiment of the present invention, specific embodiment and Its beneficial effect corresponding to reach is set forth.
It is of the existing technology in order to solve the problems, such as, the embodiment of the invention provides it is a kind of handle public sentiment topic method, As shown in Figure 1, comprising the following steps:
Step 101, in a network retrieval include the public sentiment topic of public feelings information;
Specifically, user is by input public feelings information, retrieval includes the public sentiment topic of the public feelings information, it is also an option that data The public feelings information stored in library is retrieved, which pre-saves in the database and regularly update.This is in advance in number It may include publisher, publication place, issuing time, title, classification etc. according to the public feelings information of the public sentiment topic stored in library, When user search public sentiment topic, above-mentioned public feelings information actively can be supplied to user.
Whether the characteristic information of step 102, the characteristic information for obtaining public sentiment topic, detection public sentiment topic meets alarm bar Part;Specifically, the propagation condition of public sentiment topic can be obtained in appointed website or the whole network, such as can be in specified website In, according to preset keyword rule and/or sample files, the associated topic and similarity of the public sentiment topic are obtained, specifically Web crawlers technology can be used when realization to be acquired;It can also be crucial according to the whole network of public sentiment topic in overall network Word, obtains the associated topic and similarity of the public sentiment topic, and Meta Search Engine technology can be used in when specific implementation.Step master Raw statistical data is provided, i.e., in appointed website or overall network, the associated topic with how much public sentiment topics And similarity, certainly, which includes public sentiment topic itself.It, can be various types of with major search when carrying out the whole network search The website of type, such as web page class, news category, forum's class blog class.
The above-mentioned logical relation between keyword rule and sample files can be "AND", be also possible to "or", wherein Keyword search uses the complex conditions of boolean calculation, and single text fragments or more text fragments can be used in sample files. And when using various this document mode, relevant information can be found by different fragments, multi-angle comprehensive knows public sentiment topic The case where, the problem of effective solution same event difference describing mode.
Public sentiment topic sensitive information in a network, reprinting amount, click volume, comment amount, duration can also be obtained The quantity of characteristic informations such as length and associated topic amount and/or the variable quantity of quantity, and compared with preset alarm threshold value Compared with;If more than alarm threshold value, then testing result is to meet alert if;If being not more than alarm threshold value, testing result is not to be inconsistent Close alert if.Above-mentioned alarm threshold value can be one or more, believe when specifically used with the feature of the public sentiment topic of acquisition Manner of breathing is corresponding, such as obtains the click volume of public sentiment topic, reply volume, then when being detected using click volume alarm threshold value and Reply volume alarm threshold value.Moreover, can be simultaneously using the quantity of some or multiple characteristic informations when detection, it can also be simultaneously It, can also be both using one or more features information using quantity incrementss, the increment rate of some or multiple characteristic informations Quantity, and use the quantity incrementss etc. of one or more features information.
Wherein, it when obtaining sensitive information, needs to carry out word segmentation processing to the web page text data comprising public sentiment topic, so Afterwards according to preset sensitive word, the sensitive information in web page text data is obtained.Specifically, with Chinese words segmentation to net Page text data carries out word segmentation processing, all words of positive sequence and inverted order analyzed in web page text, then according to preset sensitivity Word obtains the sensitive word having in the webpage.The preset sensitive word stores in the database, according to as defined in state's laws Sensitive word is configured or user's self-setting.
Step 103, when meeting alert if, save public sentiment topic and its characteristic information.
Specifically, saving the public sentiment topic when the one or more features information of the public sentiment topic meets alert if And its characteristic information, it using data mining technology can periodically carry out that it is analyzed and is tracked, to know the public sentiment topic Progress.Such as it by the papers published of periodicity analysis public sentiment topic and the change procedure of click volume, comment amount, is formed to this The continuous tracking of public sentiment topic.User can be set or be modified the specific time of periodic analysis by modification timer.
It is then possible to save analysis result and show, so that user checks.It, can be according to analysis when saving analysis result The difference of time saves respectively, and to check the relevant information of the public sentiment topic in some period, which includes carriage Lover's prattle inscribes distribution situation, click volume and comment amount etc..Manage save multiple public sentiment topics when, can also according to similarity into Row classification can search the analysis of corresponding public sentiment topic as a result, such as relevant information, variation under certain class topic when checking Whether trend alarms.
Further, it is also possible to generate public sentiment bulletin, such as to belonging to public sentiment topic according to the characteristic information of public sentiment topic Website, issuing time, propagation path etc. are for statistical analysis, generate public sentiment bulletin and are stored in analysis result, to assist User preferably holds public sentiment propagation law, provides data foundation to formulate public sentiment processing and public sentiment guidance, can also look at and draw Lead effect.
Pass through foregoing description, it can be seen that using the method for processing public sentiment topic provided in an embodiment of the present invention, pass through The characteristic information for obtaining and detecting public sentiment topic carries out early warning to public sentiment topic.And public sentiment topic can be managed, And kept track, the variation tendency of propagation, the click, comment of public sentiment topic is analyzed, it is pre- to needing the topic of early warning to carry out Alert prompt.Comprehensive analysis arrangement can also be carried out to the public opinion information on internet automatically, provide data to generate public sentiment bulletin Material.Further public sentiment event is grasped in support comprehensively, provides important support for public opinion processing and guide decision-making, is kept track point Analyse the effect of Public-opinion directing.
Retrieve public sentiment topic when, user can be added as required topic, can also be arranged simultaneously more sample texts or Keyword, multi-angle describe the topic, to analyze the propagation evolution trend of topic comprehensively;And it can choose and pass through Meta Search Engine Technology counts internet information, understands the report situation in internet about the public sentiment topic.By automatically analyzing carriage Lover's prattle inscribes the process propagated in a network, and the information such as reprinting, click, comment including its relevant information are in different time periods Changing rule, and it can be graphically presented to user, to assist user preferably to hold public sentiment propagation law, very The good various functions for completing internet public feelings topic tracking system.
It is carried out specifically below by method of the specific embodiment to processing public sentiment topic provided in an embodiment of the present invention It is bright, as shown in Figure 2, comprising the following steps:
Step 201, the public feelings information for obtaining user's selection;
Specifically, user can input public feelings information, can also be selected in the public feelings information of offer.The public feelings information Including but not limited to: publisher, publication place, issuing time, title, classification.
Step 202, in a network retrieval include the public sentiment topic of the public feelings information;
Specifically, can be retrieved in specified website or overall network, to obtain the propagation condition of public sentiment topic, Such as, according to preset keyword rule and/or sample files, the phase of the public sentiment topic can be obtained in specified website It is associated with topic and similarity, when specific implementation can be used web crawlers technology and be acquired;Can be in overall network, root According to the whole network keyword of public sentiment topic, the associated topic and similarity of the public sentiment topic are obtained, member can be used in when specific implementation Search technique.In this way, can be informed in appointed website or overall network, the associated topic with how much public sentiment topics Connection and similarity, it can also be seen that the propagation path of the topic, certainly, which includes public sentiment topic itself.It carries out It, can be with the various types of websites of major search, such as web page class, news category, forum's class blog class when the whole network is searched for.
The above-mentioned logical relation between keyword rule and sample files can be "AND", be also possible to "or", wherein Keyword search uses the complex conditions of boolean calculation, and single text fragments or more text fragments can be used in sample files. When using various this document mode, relevant information can also be found by different fragments, multi-angle comprehensive knows public sentiment topic Situation;The problem of effective solution same event difference describing mode.
Step 203, the characteristic information for obtaining the public sentiment topic;
Specifically, it is long to obtain public sentiment topic sensitive information in a network, reprinting amount, click volume, comment amount, duration The quantity of characteristic informations and/or the variable quantity of quantity such as degree and associated topic amount, and be compared with preset alarm threshold value; If more than alarm threshold value, then testing result is to meet alert if;If being not more than alarm threshold value, testing result is not meet Alert if.Above-mentioned alarm threshold value can be one or more, when specifically used and the characteristic information of the public sentiment topic of acquisition It is corresponding, such as obtain the click volume of public sentiment topic, reply volume, then when being detected, using click volume alarm threshold value and return Complexor alarm threshold value.Moreover, can also can make simultaneously simultaneously using the quantity of some or multiple characteristic informations when detection With quantity incrementss, the increment rate of some or multiple characteristic informations, the number of one or more features information can also be both used Amount, and use the quantity incrementss etc. of one or more features information.
Wherein, word segmentation processing, the analysis webpage of positive sequence and inverted order are carried out to web page text data with Chinese words segmentation All words in text obtain the sensitive word having in the webpage then according to preset sensitive word.The preset sensitive word In the database, the sensitive word according to as defined in state's laws is configured or user's self-setting for storage.
Whether step 204, the characteristic information for detecting public sentiment topic meet alert if;When one of the public sentiment topic or When multiple characteristic informations meet alert if, the public sentiment topic and its characteristic information are saved, and data mining technology can be used It is periodically analyzed and is tracked, to know the progress of the public sentiment topic.Such as the reprinting by periodicity analysis public sentiment topic The change procedure of situation and click volume, comment amount forms the continuous tracking to the public sentiment topic.User can pass through timer The specific time of setting or modification periodic analysis.
Step 205, when meeting alert if, save the public sentiment topic and its characteristic information;
Step 206, periodic analysis the public sentiment topic, and save analysis result;When the one or more features of the public sentiment topic are believed When breath meets alert if, the public sentiment topic and its characteristic information can be saved, so as to regular using data mining technology It is analyzed and is tracked, to know the progress of the public sentiment topic.Such as the papers published by periodicity analysis public sentiment topic And the change procedure of click volume, comment amount, form the continuous tracking to the public sentiment topic.User can be set by timer Or the specific time of modification periodic analysis.
Step 207, the correlated characteristic information according to public sentiment topic generate public sentiment bulletin;To the affiliated net of public sentiment topic Stand, issuing time, propagation path etc. it is for statistical analysis, generate public sentiment bulletin, passed to assist user preferably to hold public sentiment Rule is broadcast, data foundation is provided to formulate public sentiment processing and public sentiment guidance, can also look at guidance effect.
Step 208 checks analysis result.When managing the multiple public sentiment topics saved, it can be divided according to similarity Class, the analysis of corresponding public sentiment topic can be searched when checking under certain class topic as a result, for example relevant information, variation tendency, Whether alarm.
Pass through foregoing description, it can be seen that using the method for processing public sentiment topic provided in an embodiment of the present invention, pass through The characteristic information for obtaining and detecting public sentiment topic carries out early warning to public sentiment topic.And public sentiment topic can be managed, And kept track, the variation tendency of propagation, the click, comment of public sentiment topic is analyzed, it is pre- to needing the topic of early warning to carry out Alert prompt.Comprehensive analysis arrangement can also be carried out to the public opinion information on internet automatically, provide data to generate public sentiment bulletin Material.Further public sentiment event is grasped in support comprehensively, provides important support for public opinion processing and guide decision-making, is kept track point Analyse the effect of Public-opinion directing.
Retrieve public sentiment topic when, user can be added as required topic, can also be arranged simultaneously more sample texts or Keyword, multi-angle describe the topic, to analyze the propagation evolution trend of topic comprehensively;And it can choose and pass through Meta Search Engine Technology counts internet information, understands the report situation in internet about the public sentiment topic.By automatically analyzing carriage Lover's prattle inscribes the process propagated in a network, and the information such as reprinting, click, comment including its relevant information are in different time periods Changing rule, and it can be graphically presented to user, to assist user preferably to hold public sentiment propagation law, very The good various functions for completing internet public feelings topic tracking system.
Correspondingly, the embodiment of the invention also provides a kind of devices for handling public sentiment topic, as shown in Figure 3, comprising:
Retrieval module 301, for retrieving the public sentiment topic comprising public feelings information in a network;
Module 302 is obtained, for obtaining the characteristic information of the public sentiment topic;
Whether detection module 303, the characteristic information for detecting the public sentiment topic meet alert if;
Memory module 304, for when meeting alert if, saving the public sentiment topic and its characteristic information.
Preferably, the acquisition module 302, in specified website, according to preset keyword rule and/or sample This document obtains the associated topic and similarity of the public sentiment topic;And/or in overall network, talked about according to the public sentiment The whole network keyword of topic obtains the associated topic and similarity of the public sentiment topic.
Preferably, the acquisition module 302, for being carried out at participle to the web page text data comprising the public sentiment topic Reason, according to preset sensitive word, obtains the sensitive information in the web page text data.
It is and preset for obtaining the quantity and/or variable quantity of the characteristic information preferably, the detection module 303 Alarm threshold value is compared;If more than the alarm threshold value, then testing result is to meet alert if;If being not more than the report Alert threshold value, then testing result is not meet alert if.
Preferably, the device further include: analysis module 305, for using data mining technology, carriage described in periodic analysis Lover's prattle topic and its characteristic information;It saves analysis result and shows.
Preferably, the device further include: generation module 306 is generated for the characteristic information according to the public sentiment topic Public sentiment bulletin.
Pass through foregoing description, it can be seen that using the device of processing public sentiment topic provided in an embodiment of the present invention, pass through The characteristic information for obtaining and detecting public sentiment topic carries out early warning to public sentiment topic.And public sentiment topic can be managed, And kept track, the variation tendency of propagation, the click, comment of public sentiment topic is analyzed, it is pre- to needing the topic of early warning to carry out Alert prompt.Comprehensive analysis arrangement can also be carried out to the public opinion information on internet automatically, provide data to generate public sentiment bulletin Material.Further public sentiment event is grasped in support comprehensively, provides important support for public opinion processing and guide decision-making, is kept track point Analyse the effect of Public-opinion directing.
Retrieve public sentiment topic when, user can be added as required topic, can also be arranged simultaneously more sample texts or Keyword, multi-angle describe the topic, to analyze the propagation evolution trend of topic comprehensively;And it can choose and pass through Meta Search Engine Technology counts internet information, understands the report situation in internet about the public sentiment topic.By automatically analyzing carriage Lover's prattle inscribes the process propagated in a network, and the information such as reprinting, click, comment including its relevant information are in different time periods Changing rule, and it can be graphically presented to user, to assist user preferably to hold public sentiment propagation law, very The good various functions for completing internet public feelings topic tracking system.
Correspondingly, the embodiment of the invention also provides a kind of systems for handling public sentiment topic, as shown in Figure 4, comprising: net The device 402 of network side server 401 and processing public sentiment topic;
The network side server 401, for providing the public sentiment topic comprising public feelings information;
The device 402 of the processing public sentiment topic, for retrieving the public sentiment topic comprising public feelings information in a network;Obtain institute Whether the characteristic information for stating public sentiment topic, the characteristic information for detecting the public sentiment topic meet alert if;When meeting alarm bar When part, the public sentiment topic and its characteristic information are saved.
Pass through foregoing description, it can be seen that use the method, apparatus of processing public sentiment topic provided in an embodiment of the present invention And system carries out early warning to public sentiment topic by obtaining and detecting the characteristic information of public sentiment topic.And public sentiment can be talked about Topic is managed, and is kept track, and the variation tendency of propagation, the click, comment of public sentiment topic is analyzed, to needing early warning Topic carry out early warning.Comprehensive analysis arrangement can also be carried out to the public opinion information on internet automatically, to generate public sentiment Bulletin provides data material.Further public sentiment event is grasped in support comprehensively, provides important branch for public opinion processing and guide decision-making It holds, keeps track the effect of analysis Public-opinion directing.
Retrieve public sentiment topic when, user can be added as required topic, can also be arranged simultaneously more sample texts or Keyword, multi-angle describe the topic, to analyze the propagation evolution trend of topic comprehensively;And it can choose and pass through Meta Search Engine Technology counts internet information, understands the report situation in internet about the public sentiment topic.By automatically analyzing carriage Lover's prattle inscribes the process propagated in a network, and the information such as reprinting, click, comment including its relevant information are in different time periods Changing rule, and it can be graphically presented to user, to assist user preferably to hold public sentiment propagation law, very The good various functions for completing internet public feelings topic tracking system.
Obviously, various changes and modifications can be made to the invention without departing from of the invention by those skilled in the art Spirit and scope.In this way, if these modifications and changes of the present invention belongs to the model of the claims in the present invention and its equivalent technologies Within enclosing, then the present invention is also intended to include these modifications and variations.

Claims (9)

1. a kind of method for handling public sentiment topic, which is characterized in that this method comprises: retrieval includes public feelings information in a network Public sentiment topic;Whether the characteristic information for obtaining the public sentiment topic, the characteristic information for detecting the public sentiment topic meet alarm bar Part;When meeting alert if, the public sentiment topic and its characteristic information are saved.
2. the method as described in claim 1, which is characterized in that the public feelings information includes: the preservation in the database of selection And the public feelings information of the public feelings information and/or input regularly updated.
3. the method as described in claim 1, which is characterized in that the characteristic information for obtaining the public sentiment topic, comprising:
In specified website, according to preset keyword rule and/or sample files, the correlation of the public sentiment topic is obtained Join topic and similarity;And/or in overall network, according to the whole network keyword of the public sentiment topic, the public sentiment words are obtained The associated topic and similarity of topic.
4. method as claimed in claim 3, which is characterized in that the characteristic information of the public sentiment topic, including but not limited to: Sensitive information, reprinting amount, click volume, comment amount and associated topic amount.
5. method as claimed in claim 4, which is characterized in that carried out to the web page text data comprising the public sentiment topic Word segmentation processing obtains the sensitive information in the web page text data according to preset sensitive word.
6. method as claimed in claim 4, which is characterized in that whether the characteristic information of the detection public sentiment topic accords with Close alert if, comprising: the quantity and/or variable quantity for obtaining the characteristic information are compared with preset alarm threshold value;If Greater than the alarm threshold value, then testing result is to meet alert if;If being not more than the alarm threshold value, testing result is not Meet alert if.
7. a kind of device for handling public sentiment topic characterized by comprising retrieval module includes carriage for retrieval in a network The public sentiment topic of feelings information;Module is obtained, for obtaining the characteristic information of the public sentiment topic;Detection module, for detecting Whether the characteristic information for stating public sentiment topic meets alert if;Memory module, for when meeting alert if, saving the carriage Lover's prattle topic and its characteristic information.
8. device as claimed in claim 7, which is characterized in that the acquisition module, in specified website, according to Preset keyword rule and/or sample files, obtain the associated topic and similarity of the public sentiment topic;And/or complete In portion's network, according to the whole network keyword of the public sentiment topic, the associated topic and similarity of the public sentiment topic are obtained.
9. device as claimed in claim 7, which is characterized in that the acquisition module, for including the public sentiment topic Web page text data carry out word segmentation processing and obtain the sensitive information in the web page text data according to preset sensitive word.
CN201910133588.0A 2019-02-22 2019-02-22 A kind of methods, devices and systems handling public sentiment topic Withdrawn CN109800358A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN116701729A (en) * 2023-08-01 2023-09-05 贵州融云信息技术有限公司 Network public opinion detection system and detection method

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Publication number Priority date Publication date Assignee Title
CN108667842A (en) * 2018-05-12 2018-10-16 苏州华必讯信息科技有限公司 A kind of methods, devices and systems of processing public sentiment topic

Patent Citations (1)

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Publication number Priority date Publication date Assignee Title
CN108667842A (en) * 2018-05-12 2018-10-16 苏州华必讯信息科技有限公司 A kind of methods, devices and systems of processing public sentiment topic

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN116701729A (en) * 2023-08-01 2023-09-05 贵州融云信息技术有限公司 Network public opinion detection system and detection method
CN116701729B (en) * 2023-08-01 2023-10-31 贵州融云信息技术有限公司 Network public opinion detection system and detection method

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Application publication date: 20190524