CN109711708A - Whole process engineering consulting method of servicing and system - Google Patents
Whole process engineering consulting method of servicing and system Download PDFInfo
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- CN109711708A CN109711708A CN201811577607.0A CN201811577607A CN109711708A CN 109711708 A CN109711708 A CN 109711708A CN 201811577607 A CN201811577607 A CN 201811577607A CN 109711708 A CN109711708 A CN 109711708A
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Abstract
The present invention relates to the technical fields of engineering management, more particularly, to a kind of whole process engineering consulting method of servicing and system comprising obtain engineering project data, according to the engineering project data, obtain project progress；According to the project process, counseling services request is generated, and is requested according to the counseling services, keyword is obtained and compares character string；The keyword character string in character string and preset keyword database is compared according to the keyword and carries out similarity comparison, using the highest keyword character string of similarity as matching keywords；It according to the matching keywords, is matched in preset consulting Database, obtains corresponding reference content.The present invention has the effect of improving online progress technical consulting service efficiency.
Description
Technical field
The present invention relates to the technical fields of engineering management, more particularly, to a kind of whole process engineering consulting method of servicing and are
System.
Background technique
Currently, whole process engineering consulting service, which refers to, integrally entrusts to project operation in project construction process one enterprise
Industry provides project planning, feasibility analysis, environmental impact assessment report, engineering investigation, engineering design, engineering prison by the enterprise
The engineering consultant services such as reason, project cost.In client counseling services, especially in engineering technology counseling services, in user
It when carrying out on-line consulting, is usually manually seeked advice from by passing through online, or before attendant consultation service, is directed to certainly by user
The content of body seek advice from selects corresponding problem, if not can solve problem, then passes through attendant consultation service.
And with the development of business event, the content for needing to seek advice from can also accordingly increase, user select content when
Time requires a great deal of time, and finds and the content seeked advice from is needed to also reduce simultaneously to reduce the efficiency of counseling services
User experience.
Summary of the invention
The object of the present invention is to provide a kind of online whole process engineering consulting clothes for carrying out technical consulting service efficiency of raising
Business method and system.
Foregoing invention purpose one of the invention has the technical scheme that
A kind of whole process engineering consulting method of servicing, the whole process engineering consulting method of servicing include:
Engineering project data are obtained, according to the engineering project data, obtain project progress；
Then according to the project process, counseling services request is generated, and is requested according to the counseling services, keyword is obtained and compares
Character string；
The keyword character string in character string and preset keyword database, which is compared, according to the keyword carries out similarity ratio
It is right, using the highest keyword character string of similarity as matching keywords；
It according to the matching keywords, is matched in preset consulting Database, obtains corresponding reference content.
Project progress is obtained according to engineering project data by using above-mentioned technical proposal, then by project progress, is obtained
Counseling services request for that, is able to ascend the specific aim of counseling services request, while being able to ascend the effect of counseling services
Rate；It by the counseling services request obtained from client, obtains keyword and compares character string, and word is compared by the keyword
Symbol string carries out matched and searched in preset keyword database, to obtain the official communication for being best suitable for the counseling services request content
Content is ask, user is can be improved and obtains the efficiency of corresponding reference content when carrying out counseling services, while also improving user
Experience.
The present invention is further arranged to: the acquisition engineering project data, according to the engineering project data, obtains engineering
Progress, comprising:
The engineering project data include Geotechnical Engineering Investigation Data, engineering design data and Construction Cost Data, are each engineering item
Mesh number is according to the corresponding Estimated Time Of Completion of setting；
According to the Estimated Time Of Completion, the Geotechnical Engineering Investigation Data, engineering design data and Construction Cost Data are formed into institute
State project progress.
By using above-mentioned technical proposal, according in engineering project data Geotechnical Engineering Investigation Data, engineering design data and
Construction Cost Data obtains corresponding project progress, engineering project progress can be made more orderly, and be conducive to the work
Journey project is seeked advice from.
The present invention is further arranged to: the counseling services request includes voice data or lteral data, and the acquisition is consulted
Service request is ask, and is requested according to the counseling services, keyword is obtained and compares character string, comprising:
If the counseling services request is that the voice data is converted by the voice data by speech recognition system
Word content；
The word content or the lteral data are determined as keyword and compare character string.
By using above-mentioned technical proposal, word content, energy are converted by the voice data in requesting counseling services
Enough make server according to word content, is matched in the server；Simultaneously using word content or lteral data as comparison word
Symbol string improves the efficiency that matching module carries out matching inquiry.
The present invention is further arranged to: described to be compared in character string and preset keyword database according to the keyword
Keyword character string carry out similarity comparison, include: using the highest keyword character string of similarity as matching keywords
It obtains keyword and compares string length；
String length is compared according to the keyword, using simple algorithm and similarity algorithm in the keyword database
It is calculated in keyword character string, obtains the corresponding similarity of each keyword character string；
Using the corresponding keyword character string of the similarity highest as the matching keywords.
Further, described that string length is compared according to the keyword, existed using simple algorithm and similarity algorithm
It is calculated in the keyword character string of the keyword database, obtains the corresponding similarity of each keyword character string, wrapped
It includes:
According to the corresponding title of the particular content of each technical consulting service as keyword, and the keyword is stored to institute
It states in keyword database；
Each keyword is associated with the particular content of corresponding technical consulting service.
By using above-mentioned technical proposal, by using the corresponding title of the particular content of each technical consulting service as pass
Keyword, and the keyword is stored to keyword database, in matching inquiry, matching inquiry directly is carried out to title, and
Without carrying out matching inquiry to full content, to improve the efficiency for carrying out matching inquiry.
Foregoing invention purpose two of the invention has the technical scheme that
A kind of whole process engineering consulting service system, comprising:
Project progress obtains module, for obtaining engineering project data, according to the engineering project data, obtains project progress；
Data acquisition module, for then according to the project process, generating counseling services request, and ask according to the counseling services
It asks, obtains keyword and compare character string；
Comparison module, for comparing the keyword character string in character string and preset keyword database according to the keyword
Similarity comparison is carried out, using the highest keyword character string of similarity as matching keywords；
Matching module, for being matched in preset consulting Database, obtaining corresponding official communication according to the matching keywords
Ask content.
Project progress is obtained according to engineering project data by using above-mentioned technical proposal, then by project progress, is obtained
Counseling services request for that, is able to ascend the specific aim of counseling services request, while being able to ascend the effect of counseling services
Rate；It by the counseling services request obtained from client, obtains keyword and compares character string, and word is compared by the keyword
Symbol string carries out matched and searched in preset keyword database, to obtain the official communication for being best suitable for the counseling services request content
Content is ask, user is can be improved and obtains the efficiency of corresponding reference content when carrying out counseling services, while also improving user
Experience.
In conclusion advantageous effects of the invention are as follows:
1. obtaining project progress, then by project progress according to engineering project data, obtains the counseling services for that and requests,
It is able to ascend the specific aim of counseling services request, while being able to ascend the efficiency of counseling services；
2. being requested by the counseling services obtained from client, obtains keyword and compare character string, and pass through the keyword ratio
Matched and searched is carried out in preset keyword database to character string, is best suitable for the counseling services request content to obtain
Reference content, can be improved user when carrying out counseling services, obtain the efficiency of corresponding reference content, also improve simultaneously
User experience.
Detailed description of the invention
Fig. 1 is a flow chart of whole process engineering consulting method of servicing in one embodiment of the invention.
Fig. 2 be in one embodiment of the invention in whole process engineering consulting method of servicing to the implementation flow chart of step S10.
Fig. 3 be in one embodiment of the invention in whole process engineering consulting method of servicing to the implementation flow chart of step S20.
Fig. 4 be in one embodiment of the invention in whole process engineering consulting method of servicing to the implementation flow chart of step S30.
Fig. 5 be in one embodiment of the invention in whole process engineering consulting method of servicing to the implementation flow chart of step S32.
Fig. 6 is a functional block diagram of whole process engineering consulting service system in one embodiment of the invention.
Specific embodiment
Below in conjunction with attached drawing, invention is further described in detail.
Embodiment one:
In one embodiment, as shown in Figure 1, being a kind of overall process Engineering Cost Consulting method of servicing disclosed by the invention, including
Following steps:
S10: obtaining engineering project data, according to engineering project data, obtains project progress.
In the present embodiment, engineering project data refer to that record has the data of the engineering project particular content.Project progress
Refer in Engineering Project Implementation, the progress of the arrangement of each engineering project and time sequencing and each process
S20: according to project process, generating counseling services request, and requested according to counseling services, obtains keyword and compares character
String.
In the present embodiment, counseling services request refers to is triggered by user, requests the message seeked advice from engineering technology.
Keyword compares character string and refers to the character string for being ready to use in and being compared.
Specifically, when the counseling services are requested when obtaining, according to the particular content of project progress, specific consulting is obtained
Service request.Get the counseling services request after, according to counseling services request in particular content, using the content as pass
Keyword compares character string.
S30: it is similar with the keyword character string progress in preset keyword database that character string is compared according to keyword
Degree compares, using the highest keyword character string of similarity as matching keywords.
In the present embodiment, keyword database, which refers to, pre-sets, and is stored with pass corresponding with counseling content
The database of keyword.
Specifically, which is compared into each keyword character string in character string, with keyword database and carries out phase
It is calculated like degree, obtains the keyword and compare character string similarity corresponding with each keyword character string.According to the similarity, obtain
The highest corresponding keyword character string of similarity is taken, as the matching keywords.
S40: it according to matching keywords, is matched in preset consulting Database, obtains corresponding reference content.
In the present embodiment, consulting Database refers to the database for being stored with the related content of engineering technology consulting.
Specifically, according to matching keywords, matched and searched is carried out in consulting Database, matched and searched is arrived specific interior
Hold, as the reference content.
In the present embodiment, according to engineering project data, project progress is obtained, then by project progress, is obtained for that
Counseling services request, be able to ascend the specific aim of counseling services request, while being able to ascend the efficiency of counseling services；By from
The counseling services request obtained in client obtains keyword and compares character string, and compares character string pre- by the keyword
If keyword database in carry out matched and searched, be best suitable for the reference content of the counseling services request content to obtain,
It can be improved user and obtain the efficiency of corresponding reference content when carrying out counseling services, while also improving user experience.
In one embodiment, as shown in Fig. 2, in step slo, that is, engineering project data are obtained, according to engineering project number
According to acquisition project progress specifically comprises the following steps:
S11: engineering project data include Geotechnical Engineering Investigation Data, engineering design data and Construction Cost Data, are each engineering item
Mesh number is according to the corresponding Estimated Time Of Completion of setting.
In the present embodiment, Geotechnical Engineering Investigation Data, which refers to, carries out the data that the inspection of the scene of a crime obtains to engineering project.Engineering is set
Count the data for referring to and, according to Geotechnical Engineering Investigation Data, being designed to engineering project.Construction Cost Data refers to basis
Geotechnical Engineering Investigation Data carries out the data that budget obtains to engineering project.
Specifically, respectively Geotechnical Engineering Investigation Data, engineering design data and Construction Cost Data setting is corresponding pre- counts
At the time.
S12: Geotechnical Engineering Investigation Data, engineering design data and Construction Cost Data are formed work by the deadline on the estimation
Cheng Jindu.
Specifically, according to the Estimated Time Of Completion, and according to the sequence of the Estimated Time Of Completion, by Geotechnical Engineering Investigation Data,
Engineering design data and Construction Cost Data form the project progress.
In one embodiment, as shown in figure 3, counseling services request includes voice data or lteral data, in step S20
In, i.e. acquisition counseling services request, and requested according to counseling services, it obtains keyword and compares character string, specifically include following step
It is rapid:
S21: if counseling services request is voice data, passes through speech recognition system, convert voice data to word content.
In the present embodiment, voice data refers to that user is requested by the counseling services that voice is sent.
It specifically,, will by existing speech recognition system if the counseling services request got is voice data
The voice data is converted into word content.
Preferably due to which there are different regions the case where different accents, can be trained in the speech recognition system,
To reach the efficiency for promoting speech recognition.
S22: word content or lteral data are determined as keyword and compare character string.
Specifically, word content or lteral data are determined as keyword and compare character string.
In one embodiment, as shown in figure 4, in step s 30, i.e., comparing character string and preset key according to keyword
Keyword character string in word database carries out similarity comparison, crucial using the highest keyword character string of similarity as matching
Word specifically comprises the following steps:
S31: it obtains keyword and compares string length.
Specifically, by calling corresponding function, such as length function, calculating and obtaining keyword comparison character string
Length.
S32: string length is compared according to keyword, using simple algorithm and similarity algorithm in keyword database
It is calculated in keyword character string, obtains the corresponding similarity of each keyword character string.
Specifically, by simple algorithm, similarity is judged one by one by effectively deviating, and by similarity algorithm, is obtained
The keyword compares the corresponding similarity of character string.
S33: using the corresponding keyword character string of similarity highest as matching keywords.
Specifically, all crucial similarities for comparing character string are ranked up from high to low, it is most preceding obtains ranking
The corresponding keyword character string of similarity is as matching keywords.
In one embodiment, as shown in figure 5, in step s 32, i.e., string length is compared according to keyword, using Piao
Plain algorithm and similarity algorithm are calculated in the keyword character string of keyword database, obtain each keyword character string
Corresponding similarity, specifically comprises the following steps:
S321: according to the corresponding title of the particular content of each technical consulting service as keyword, and by keyword store to
In keyword database.
Specifically, the particular content of each technical consulting service all includes corresponding title, using the title as keyword,
And the keyword is stored in the keyword database being pre-created.
S322: each keyword is associated with the particular content of corresponding technical consulting service.
Specifically, by mapping function, each keyword is mapped to the particular content of corresponding technical consulting service, is made
The particular content of corresponding technical consulting service can be obtained by the keyword by obtaining.
It should be understood that the size of the serial number of each step is not meant that the order of the execution order in above-described embodiment, each process
Execution sequence should be determined by its function and internal logic, the implementation process without coping with the embodiment of the present invention constitutes any limit
It is fixed.
Embodiment two:
In one embodiment, a kind of whole process engineering consulting service system is provided, the whole process engineering consulting service system with it is upper
Whole process engineering consulting method of servicing in embodiment is stated to correspond.As shown in fig. 6, the whole process engineering consulting service system packet
It includes project progress and obtains module 10, data acquisition module 20, comparison module 30 and matching module 40.Each functional module is described in detail
It is as follows:
Project progress obtains module 10, for obtaining engineering project data, according to the engineering project data, obtain engineering into
Degree；
Data acquisition module 20, for then according to the project process, generating counseling services request, and according to the counseling services
Request obtains keyword and compares character string；
Comparison module 30, for comparing the keyword character in character string and preset keyword database according to the keyword
String carries out similarity comparison, using the highest keyword character string of similarity as matching keywords；
Matching module 40, for being matched, being obtained corresponding in preset consulting Database according to the matching keywords
Reference content.
Preferably, project progress acquisition module 10 includes:
It plans submodule 11, includes Geotechnical Engineering Investigation Data, engineering design data and project cost for the engineering project data
Corresponding Estimated Time Of Completion is arranged for each engineering project data in data；
Project progress acquisition submodule 12 is used for according to the Estimated Time Of Completion, by the Geotechnical Engineering Investigation Data, engineering design
Data and Construction Cost Data form the project progress.
Preferably, data acquisition module 20 includes:
Speech recognition submodule 21 passes through speech recognition system if being system voice data for system counseling services request,
By system voice data conversion at word content；
Character string acquisition submodule 22 is compared, for by perhaps system literal data are determined as keyword comparison word in system literal
Symbol string.
Preferably, comparison module 30 includes:
String length acquisition submodule 31 compares string length for obtaining keyword；
Submodule 32 is compared, for comparing string length according to system core word, is existed using simple algorithm and similarity algorithm
It is calculated in the keyword character string of system core word database, obtains the corresponding similarity of each keyword character string；
Matching keywords obtain module 33, for using the corresponding system core word character string of system current status highest as system
With keyword.
Preferably, comparing submodule 32 includes:
Keyword database establishes unit 321, for the corresponding title conduct of particular content according to each technical consulting service
Keyword 322, and system core word is stored to system core word database；
Associative cell, for each system core word to be associated with the particular content of corresponding technical consulting service.
Specific restriction about whole process engineering consulting service system may refer to above for whole process engineering consulting
The restriction of method of servicing, details are not described herein.Modules in above-mentioned whole process engineering consulting service system can whole or portion
Divide and is realized by software, hardware and combinations thereof.Above-mentioned each module can be embedded in the form of hardware or independently of computer equipment
In processor in, can also be stored in a software form in the memory in computer equipment, in order to processor calling hold
The corresponding operation of the above modules of row.
Claims (10)
1. a kind of whole process engineering consulting method of servicing, which is characterized in that the whole process engineering consulting method of servicing includes:
Engineering project data are obtained, according to the engineering project data, obtain project progress；
According to the project process, counseling services request is generated, and is requested according to the counseling services, keyword is obtained and compares word
Symbol string；
The keyword character string in character string and preset keyword database, which is compared, according to the keyword carries out similarity ratio
It is right, using the highest keyword character string of similarity as matching keywords；
It according to the matching keywords, is matched in preset consulting Database, obtains corresponding reference content.
2. whole process engineering consulting method of servicing as described in claim 1, which is characterized in that the acquisition engineering project number
According to according to the engineering project data, acquisition project progress, comprising:
The engineering project data include Geotechnical Engineering Investigation Data, engineering design data and Construction Cost Data, are each engineering item
Mesh number is according to the corresponding Estimated Time Of Completion of setting；
According to the Estimated Time Of Completion, the Geotechnical Engineering Investigation Data, engineering design data and Construction Cost Data are formed into institute
State project progress.
3. whole process engineering consulting method of servicing as described in claim 1, which is characterized in that counseling services request includes
Voice data or lteral data, the acquisition counseling services request, and requested according to the counseling services, it obtains keyword and compares
Character string, comprising:
If the counseling services request is that the voice data is converted by the voice data by speech recognition system
Word content；
The word content or the lteral data are determined as keyword and compare character string.
4. whole process engineering consulting method of servicing as described in claim 1, which is characterized in that described according to the keyword ratio
Similarity comparison is carried out to the keyword character string in character string and preset keyword database, by the highest key of similarity
Word character string includes: as matching keywords
It obtains keyword and compares string length；
String length is compared according to the keyword, using simple algorithm and similarity algorithm in the keyword database
It is calculated in keyword character string, obtains the corresponding similarity of each keyword character string；
Using the corresponding keyword character string of the similarity highest as the matching keywords.
5. whole process engineering consulting method of servicing as claimed in claim 4, which is characterized in that described according to the keyword ratio
To string length, counted in the keyword character string of the keyword database using simple algorithm and similarity algorithm
It calculates, obtaining the corresponding similarity of each keyword character string includes:
According to the corresponding title of the particular content of each technical consulting service as keyword, and the keyword is stored to institute
It states in keyword database；
Each keyword is associated with the particular content of corresponding technical consulting service.
6. a kind of whole process engineering consulting service system, which is characterized in that the whole process engineering consulting service system includes:
Project progress obtains module, for obtaining engineering project data, according to the engineering project data, obtains project progress；
Data acquisition module, for then according to the project process, generating counseling services request, and ask according to the counseling services
It asks, obtains keyword and compare character string；
Comparison module, for comparing the keyword character string in character string and preset keyword database according to the keyword
Similarity comparison is carried out, using the highest keyword character string of similarity as matching keywords；
Matching module, for being matched in preset consulting Database, obtaining corresponding official communication according to the matching keywords
Ask content.
7. whole process engineering consulting service system as claimed in claim 6, which is characterized in that the project progress obtains module
Include:
It plans submodule, includes Geotechnical Engineering Investigation Data, engineering design data and project cost number for the engineering project data
According to for the corresponding Estimated Time Of Completion of each engineering project data setting；
Project progress acquisition submodule is used for according to the Estimated Time Of Completion, by the Geotechnical Engineering Investigation Data, engineering design number
The project progress is formed according to Construction Cost Data.
8. whole process engineering consulting service system as claimed in claim 6, which is characterized in that the data acquisition module packet
It includes:
Speech recognition submodule, will by speech recognition system if being the voice data for counseling services request
The voice data is converted into word content；
Character string acquisition submodule is compared, compares character for the word content or the lteral data to be determined as keyword
String.
9. whole process engineering consulting service system as claimed in claim 6, which is characterized in that the comparison module includes:
String length acquisition submodule compares string length for obtaining keyword；
Submodule is compared, for comparing string length according to the keyword, using simple algorithm and similarity algorithm in institute
It states and is calculated in the keyword character string of keyword database, obtain the corresponding similarity of each keyword character string；
Matching keywords obtain module, for using the corresponding keyword character string of the similarity highest as the matching
Keyword.
10. whole process engineering consulting service system as claimed in claim 9, which is characterized in that the comparison submodule includes:
Keyword database establishes unit, for the corresponding title of particular content according to each technical consulting service as crucial
Word, and the keyword is stored to the keyword database；
Associative cell, for each keyword to be associated with the particular content of corresponding technical consulting service.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201811577607.0A CN109711708A (en) | 2018-12-20 | 2018-12-20 | Whole process engineering consulting method of servicing and system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201811577607.0A CN109711708A (en) | 2018-12-20 | 2018-12-20 | Whole process engineering consulting method of servicing and system |
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Family
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| CN201811577607.0A Withdrawn CN109711708A (en) | 2018-12-20 | 2018-12-20 | Whole process engineering consulting method of servicing and system |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110889551A (en) * | 2019-11-23 | 2020-03-17 | 湖南新泉工程造价咨询有限公司 | Full-process engineering consultation service method |
| CN111859110A (en) * | 2020-06-15 | 2020-10-30 | 北京求实工程管理有限公司 | Engineering project management system and method |
| CN112990713A (en) * | 2021-03-20 | 2021-06-18 | 重庆图强工程技术咨询有限公司 | Method, system and storage medium for evaluating engineering consultation service in whole process |
| CN115203271A (en) * | 2022-07-15 | 2022-10-18 | 广州高新工程顾问有限公司 | Informatization engineering consultation service knowledge service system and method |
| CN115965335A (en) * | 2022-12-13 | 2023-04-14 | 中诚智信工程咨询集团股份有限公司 | Method and system for managing engineering consultation information in whole process |
| CN116934180A (en) * | 2023-09-15 | 2023-10-24 | 恒实建设管理股份有限公司 | Whole process consultation information management method, system, device and storage medium |
-
2018
- 2018-12-20 CN CN201811577607.0A patent/CN109711708A/en not_active Withdrawn
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110889551A (en) * | 2019-11-23 | 2020-03-17 | 湖南新泉工程造价咨询有限公司 | Full-process engineering consultation service method |
| CN111859110A (en) * | 2020-06-15 | 2020-10-30 | 北京求实工程管理有限公司 | Engineering project management system and method |
| CN112990713A (en) * | 2021-03-20 | 2021-06-18 | 重庆图强工程技术咨询有限公司 | Method, system and storage medium for evaluating engineering consultation service in whole process |
| CN115203271A (en) * | 2022-07-15 | 2022-10-18 | 广州高新工程顾问有限公司 | Informatization engineering consultation service knowledge service system and method |
| CN115203271B (en) * | 2022-07-15 | 2023-06-09 | 广州高新工程顾问有限公司 | Knowledge service system and method for informationized engineering consultation business |
| CN115965335A (en) * | 2022-12-13 | 2023-04-14 | 中诚智信工程咨询集团股份有限公司 | Method and system for managing engineering consultation information in whole process |
| CN116934180A (en) * | 2023-09-15 | 2023-10-24 | 恒实建设管理股份有限公司 | Whole process consultation information management method, system, device and storage medium |
| CN116934180B (en) * | 2023-09-15 | 2023-12-08 | 恒实建设管理股份有限公司 | Whole process consultation information management method, system, device and storage medium |
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Application publication date: 20190503 |