CN109704161B

CN109704161B - Intelligent equipment-based elevator calling method, device, system and storage medium

Info

Publication number: CN109704161B
Application number: CN201910004955.7A
Authority: CN
Inventors: 李基源; 胡欣; 黄丹燕
Original assignee: Hitachi Building Technology Guangzhou Co Ltd
Current assignee: Hitachi Building Technology Guangzhou Co Ltd
Priority date: 2019-01-03
Filing date: 2019-01-03
Publication date: 2021-11-16
Anticipated expiration: 2039-01-03
Also published as: CN109704161A

Abstract

The invention discloses a method, a device, a system and a storage medium for calling a ladder based on intelligent equipment, wherein the method comprises the steps of receiving a ladder calling request sent by a cloud server, and generating the ladder calling request for the intelligent equipment according to user input information; extracting calling information in the calling request; determining a target elevator controller according to the elevator calling information and sending a control command to the target elevator controller, wherein the target elevator controller is used for responding to the control command; receiving elevator running information fed back by a target elevator controller; and generating prompt information based on the elevator calling information and the elevator running information, and sending the prompt information to a cloud server, wherein the cloud server is used for forwarding the prompt information to the intelligent equipment. According to the embodiment of the invention, the elevator waiting time of the user can be reduced, and the elevator riding experience of the user is improved.

Description

Intelligent equipment-based elevator calling method, device, system and storage medium

Technical Field

The embodiment of the invention relates to the field of elevators, in particular to an intelligent equipment-based elevator calling method, device and system and a storage medium.

Background

The elevator is a common carrier in daily life and is widely applied to public places such as houses, commercial buildings, markets and the like.

For busy modern people, the rhythm of life is faster and faster, users want to call an elevator at home in advance, and the elevator can take when going to a waiting hall, so that the time for waiting for the elevator is reduced. If the elevator is far away from the floor where the user is located, the user spends a large amount of time waiting for the elevator, a large amount of time of the user is wasted, and elevator taking experience is reduced.

Disclosure of Invention

The invention provides a calling method, a calling device, a calling system and a calling storage medium based on intelligent equipment, which are used for reducing the waiting time of a user and improving the elevator riding experience of the user.

In a first aspect, an embodiment of the present invention provides an elevator calling method based on an intelligent device, where the method is applied to an elevator remote monitoring platform end, and includes:

receiving a call ladder request sent by a cloud server, wherein the call ladder request is generated by the intelligent equipment according to user input information;

extracting elevator calling information in the elevator calling request;

determining a target elevator controller according to the elevator calling information, and sending a control command to the target elevator controller, wherein the target elevator controller is used for responding to the control command;

receiving elevator running information fed back by the target elevator controller;

and generating prompt information based on the elevator calling information and the elevator running information, and sending the prompt information to the cloud server, wherein the cloud server is used for forwarding the prompt information to the intelligent equipment.

Optionally, the user input information is voice information;

the elevator calling information comprises intelligent equipment numbers, elevator numbers, user floor information and user elevator taking information.

Optionally, the determining a target elevator control system according to the elevator calling information includes:

extracting the elevator number in the elevator calling information;

determining the target elevator control system based on the elevator number.

Optionally, the generating prompt information based on the elevator calling information and the elevator running information includes:

extracting intelligent equipment numbers, user floor information and user elevator taking information from the elevator calling information;

and generating the prompt information according to the elevator running information, the intelligent equipment number, the user floor information and the user elevator taking information.

In a second aspect, an embodiment of the present invention further provides an intelligent device-based elevator calling method, where the method is applied to an intelligent device side, and includes:

generating a calling request based on user input information, wherein the calling request carries calling information;

sending the elevator calling request to a cloud server, wherein the cloud server is used for forwarding the elevator calling request to an elevator remote monitoring platform, the elevator remote monitoring platform is used for sending a control instruction to a target elevator controller according to the elevator calling information, and the elevator controller is used for responding to the control instruction;

and receiving prompt information sent by the cloud server, wherein the prompt information is generated by the elevator remote monitoring platform based on the elevator calling information and the elevator running information, and the elevator running information is sent to the elevator remote monitoring platform by the elevator controller.

Optionally, the user input information is voice information;

Optionally, the generating a call request based on the user input information includes:

recognizing voiceprint characteristic information of the voice information;

and if the voiceprint characteristic information accords with pre-stored voiceprint characteristic information, generating a calling request based on the voice information.

receiving the user input information;

acquiring the serial number of the intelligent equipment;

determining an elevator number corresponding to the intelligent equipment number based on a preset binding relationship;

and generating a calling request according to the user input information, the elevator number and the intelligent equipment number.

Optionally, before the generating a call request based on the user input information, the method further includes:

receiving a binding request of a target elevator, the binding request comprising an elevator number of the target elevator;

and setting the binding relationship between the elevator number and the intelligent equipment number.

In a third aspect, an embodiment of the present invention further provides an elevator calling device based on an intelligent device, where the elevator calling device is applied to an elevator remote monitoring platform end, and includes:

the elevator calling request receiving module is used for receiving an elevator calling request sent by a cloud server, and the elevator calling request is generated by the intelligent equipment according to user input information;

the elevator calling information extraction module is used for extracting elevator calling information in the elevator calling request;

the target elevator determining module is used for determining a target elevator controller according to the elevator calling information and sending a control command to the target elevator controller, wherein the elevator controller is used for responding to the control command;

the running information receiving module is used for receiving the elevator running information fed back by the target elevator controller;

and the prompt information generating module is used for generating prompt information based on the elevator calling information and the elevator running information and sending the prompt information to the cloud server, and the cloud server is used for forwarding the prompt information to the intelligent equipment.

In a fourth aspect, an embodiment of the present invention further provides an intelligent device-based elevator calling apparatus, where the apparatus is applied to an intelligent device side, and includes:

the elevator calling request generating module is used for generating an elevator calling request based on user input information, wherein the elevator calling request carries elevator calling information;

the elevator calling request sending module is used for sending the elevator calling request to a cloud server, the cloud server is used for forwarding the elevator calling request to an elevator remote monitoring platform, the elevator remote monitoring platform is used for sending a control instruction to a target elevator controller according to the elevator calling information, and the elevator controller is used for responding to the control instruction;

and the prompt information receiving module is used for receiving prompt information sent by the cloud server, the prompt information is generated by the elevator remote monitoring platform based on the elevator calling information and the elevator running information, and the elevator running information is sent to the elevator remote monitoring platform by the elevator controller.

In a fifth aspect, an embodiment of the present invention further provides an elevator calling system, including:

the intelligent equipment is used for generating a calling request based on the user input information and sending the calling request to the cloud server;

the cloud server is used for forwarding the elevator calling request to an elevator remote monitoring platform; the prompt message sent by the elevator remote monitoring platform is forwarded to the intelligent equipment;

the elevator remote monitoring platform is used for determining a target elevator controller according to the elevator calling information in the elevator calling request and sending a control instruction to the target elevator controller; generating prompt information based on the elevator calling information and the elevator running information fed back by the target elevator controller, and sending the prompt information to the cloud server;

the target elevator controller is used for responding to a control command sent by the elevator remote monitoring platform;

the intelligent device is also used for sending out a prompt according to the prompt information.

In a sixth aspect, an embodiment of the present invention further provides an elevator remote monitoring platform, including:

one or more processors;

a memory for storing one or more programs;

when executed by the one or more processors, cause the one or more processors to implement the intelligent device-based escalator method according to any of the first aspects of the present invention.

In a seventh aspect, an embodiment of the present invention further provides an intelligent device, including:

one or more processors;

a memory for storing one or more programs;

when executed by the one or more processors, cause the one or more processors to implement the intelligent device-based calling method according to any of the second aspects of the invention.

In an eighth aspect, the embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, which, when executed by a processor, implements the intelligent device-based elevator calling method according to any of the first aspects of the present invention.

In a ninth aspect, the present invention further provides a computer-readable storage medium, on which a computer program is stored, which when executed by a processor, implements the intelligent device-based elevator calling method according to any of the second aspects of the present invention.

In the embodiment of the invention, the intelligent equipment generates a calling request based on the user input information, and the cloud server forwards the calling request to the elevator remote monitoring platform; the elevator remote monitoring platform sends a control instruction to a target elevator controller according to elevator calling information in the elevator calling request; the target elevator controller responds to a control command sent by the elevator remote monitoring platform; the elevator remote monitoring platform generates prompt information based on elevator calling information and elevator running information fed back by a target elevator controller, and the cloud server forwards the prompt information to the intelligent equipment; the intelligent equipment sends out the suggestion according to the prompt message to the present operating information of suggestion elevator when the elevator is about to reach user's floor, reminds the user in time to go out to wait for the ladder, reduces user's the ladder time of waiting, improves user's the experience of taking advantage of the ladder.

Drawings

Fig. 1 is a flowchart of an intelligent device-based elevator calling method according to an embodiment of the present invention;

fig. 2 is a flowchart of an intelligent device-based elevator calling method according to a second embodiment of the present invention;

fig. 3 is a schematic structural diagram of an intelligent device-based elevator calling apparatus according to a third embodiment of the present invention;

fig. 4 is a schematic structural diagram of an intelligent device-based elevator calling apparatus according to a fourth embodiment of the present invention;

fig. 5 is a schematic structural diagram of an elevator calling system according to a fifth embodiment of the present invention;

fig. 6 is a schematic structural diagram of an elevator remote monitoring platform according to a sixth embodiment of the present invention;

fig. 7 is a schematic structural diagram of an intelligent device according to a seventh embodiment of the present invention.

Detailed Description

The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.

Example one

The embodiment of the invention provides an intelligent device-based elevator calling method, which is applied to an elevator remote monitoring platform end, wherein the elevator remote monitoring platform is in wireless connection with a plurality of elevator controllers and is used for remotely monitoring and controlling a plurality of elevators in wireless connection with the elevator remote monitoring platform. Fig. 1 is a flowchart of an intelligent device-based elevator calling method according to an embodiment of the present invention, and as shown in fig. 1, the method includes:

and S110, receiving a calling request sent by the cloud server.

Specifically, the user inputs information to the intelligent device through a manual input mode or a voice input mode, and the input information comprises the elevator taking information of the user, for example, the user inputs 'floor 1' through a manual mode, or inputs 'I wants to go to floor 1' through a voice mode. The intelligent equipment generates a calling request according to the user input information, sends the calling request to a cloud server of the intelligent equipment, and the cloud server forwards the calling request to the elevator remote monitoring platform. The smart device may include a mobile terminal, for example, smart devices such as a smart phone and a tablet computer, and may also include smart Home devices such as HomePod of apple, Home of google, Echo of amazon, and a common smart box (e.g., xiao ai, xiao wei, etc.). The cloud server is in wireless connection with the intelligent equipment and the elevator remote monitoring platform and is used for forwarding information between the intelligent equipment and the elevator remote monitoring platform.

And S120, extracting the elevator calling information in the elevator calling request.

The elevator calling request carries elevator calling information, the elevator remote monitoring platform extracts the elevator calling information from the received elevator calling request, and optionally the elevator calling information comprises intelligent equipment numbers, elevator numbers, user floor information and user elevator taking information. When receiving user input information, the intelligent equipment packs the intelligent equipment number, the elevator number, the user floor information and the user input information to generate an elevator calling request, and sends the elevator calling request to the elevator remote monitoring platform through the cloud server. The intelligent device number can be a physical address of the intelligent device, and each intelligent device has a unique physical address; the elevator number can be the job number of the elevator corresponding to the user home, and each elevator has a unique job number; the user floor information is the floor where the user is currently located. In one embodiment of the present invention, the smart device is a smart Home device placed in a Home, the smart device cannot be carried out, for example, HomePod of apple, Home of google, Echo of amazon, and a common smart box (for example, xiao ai, xiao wei, etc.), the elevator number and the user floor information are stored in the smart Home device in advance, and the user can call the elevator in the Home in advance by inputting the input information including the elevator riding information to the smart Home device. In another embodiment of the present invention, the intelligent device is a mobile terminal, and such devices can be carried around, such as a smart phone and a tablet computer, the elevator number is pre-stored in the mobile terminal, and the user inputs the input information including the current floor information and the elevator taking information of the user into the mobile terminal, that is, the elevator is called in advance on any floor.

And S130, determining a target elevator controller according to the elevator calling information, and sending a control command to the target elevator controller.

The elevator calling information comprises the elevator number of the target elevator, the elevator remote monitoring platform extracts the elevator number of the target elevator from the elevator calling information, determines the target elevator controller based on the elevator number, and sends a control command to the target elevator controller. The target elevator is the elevator called by the user, and the elevator number of the elevator is stored in the intelligent device in advance. The target elevator controller responds to the control command according to the current running condition of the target elevator, and the control command comprises user elevator taking information and user floor information. Illustratively, if the user goes to the first floor and the target elevator is currently stopped at a floor above the user floor, the target elevator controller responds to the control command to control the target elevator to move downwards, stop at the user floor and send the user to the first floor after the user enters the elevator; and if the user wants to go down to the first floor, the target elevator is currently on the floor above the user floor, and the current elevator calling task is upward running, the target elevator controller responds to the control command, controls the target elevator to run downward after the current elevator calling task is completed, stops at the user floor, and sends the user to the first floor after the user enters the elevator.

And S140, receiving the elevator running information fed back by the target elevator controller.

And the target elevator controller responds to the control instruction according to the current running condition of the target elevator, and simultaneously feeds back the elevator running information to the elevator remote monitoring platform, and continuously feeds back the elevator running information in real time in the running process of the elevator. The elevator operation information includes whether the elevator is currently running upwards or downwards, and the floor of the way during the elevator operation.

S150, generating prompt information based on the elevator calling information and the elevator running information, and sending the prompt information to a cloud server.

The elevator remote monitoring platform generates prompt information based on elevator calling information and elevator running information, and sends the prompt information to the cloud server. In practice, the unit where the user is located is usually the case of one elevator with multiple households, that is, one elevator is associated with the intelligent devices of multiple households, so that the prompt information includes the numbers of the intelligent devices, and the cloud server forwards the prompt information to the corresponding intelligent devices. The prompt message also comprises elevator running information, including whether the elevator runs upwards or downwards currently, and the floor of the approach in the elevator running process. The intelligent device sends out a prompt according to the prompt information to remind a user to go out of a hall in time, illustratively, the intelligent device displays or plays elevator running information in real time in a screen display or voice broadcast mode, for example, "the elevator is located at 22 floors downwards at present", if the floor where the user is located is 20 floors and the user is going to the first floor, the user can go out of the hall in time according to the prompt, and the user can take the elevator without waiting too long time after arriving at the hall, so that the elevator waiting time of the user is reduced, and the elevator taking experience of the user is improved.

Optionally, the user input information is voice information, and through a voice input method, hands of the user can be liberated, the user can vacate the hands and concentrate on other matters, and the elevator calling is more convenient. Optionally, a calling right may be set at the smart device side, specifically, the user may pre-input multiple pieces of voice information of the user, the smart device extracts voiceprint features of the user from the multiple pieces of voice information and pre-stores the voiceprint features in the smart device as pre-stored voiceprint features, when the smart device receives the voice information, the voiceprint feature information of the voice information is first identified, and if a matching rate of the identified voiceprint features and the pre-stored voiceprint features reaches a preset threshold value, for example, 90%, the smart device further generates a calling request based on the voice information; and if the matching rate is lower than 90%, the intelligent equipment does not process the voice information or prompts the user to input the voice information again until the matching rate of the input voice mailbox voiceprint features and the pre-stored voiceprint features reaches a preset threshold value. So, can prevent that child in the family from doing ill, frequently calling the ladder, influence other users' trips.

In other embodiments of the present invention, the user input information is input in a manual input manner, so that the fingerprint of the user can be pre-entered at the intelligent device end to set the elevator calling authority.

Optionally, prompt information is generated based on elevator calling information and elevator operation information, including:

and extracting the intelligent equipment number, the user floor information and the elevator taking information of the user from the elevator calling information.

And generating prompt information according to the elevator running information, the intelligent equipment number, the user floor information and the elevator taking information of the user.

The elevator remote monitoring platform calculates the time required by the elevator to reach the user floor from the current floor according to the elevator running information, the user floor information and the elevator taking information of the user, the required time and the intelligent device number are packaged to generate prompt information, the cloud server forwards the prompt information to the corresponding intelligent device according to the intelligent device number, and the intelligent device sends prompts in a screen display or voice broadcast mode, for example, "the elevator is currently downward and has 5 minutes to reach the elevator", if the user wants to go to the first floor, the user can go out in time according to the prompt, and after the elevator arriving at the elevator waiting hall, the user can take the elevator without waiting too long time, so that the elevator waiting time of the user is reduced, and meanwhile, the elevator taking experience of the user is improved. Furthermore, the elevator controller continuously feeds back the elevator running information to the elevator remote monitoring platform in real time in the elevator running process, so that the remote monitoring platform corrects the prompt information, and the prompt accuracy and timeliness are improved.

Example two

The second embodiment of the invention provides a calling method based on intelligent equipment, which is applied to an intelligent equipment terminal, wherein the intelligent equipment can comprise a mobile terminal, such as intelligent equipment like an intelligent mobile phone and a tablet personal computer, and also can comprise intelligent household equipment, such as HomePod of apple, Home of Google, Echo of Amazon and a common intelligent box (such as Xiaoai, Xiaowei and the like). Fig. 2 is a flowchart of an intelligent device-based elevator calling method according to a second embodiment of the present invention, and as shown in fig. 2, the method includes:

and S210, generating a calling request based on the user input information.

Specifically, the user inputs information to the intelligent device through a manual input mode or a voice input mode, and the input information comprises the elevator taking information of the user, for example, the user inputs 'floor 1' through a manual mode, or inputs 'I wants to go to floor 1' through a voice mode. And the intelligent equipment generates a calling request according to the user input information, wherein the calling request carries calling information. Optionally, the elevator calling information includes an intelligent device number, an elevator number, user floor information, and user boarding information, and when receiving the user input information, the intelligent device packages the intelligent device number, the elevator number, the user floor information, and the user input information to generate an elevator calling request. The intelligent device number can be a physical address of the intelligent device, and each intelligent device has a unique physical address; the elevator number can be the job number of the elevator corresponding to the user home, and each elevator has a unique job number; the user floor information is the floor where the user is currently located. In one embodiment of the present invention, the smart device is a smart Home device placed in a Home, the smart device cannot be carried out, for example, HomePod of apple, Home of google, Echo of amazon, and a common smart box (for example, xiao ai, xiao wei, etc.), the elevator number and the user floor information are stored in the smart Home device in advance, and the user can call the elevator in the Home in advance by inputting the input information including the elevator riding information to the smart Home device. In another embodiment of the present invention, the intelligent device is a mobile terminal, and such devices can be carried around, such as a smart phone and a tablet computer, the elevator number is pre-stored in the mobile terminal, and the user inputs the input information including the current floor information and the elevator taking information of the user into the mobile terminal, that is, the elevator is called in advance on any floor.

And S220, sending the elevator calling request to a cloud server.

The cloud server is in wireless connection with the intelligent equipment and the elevator remote monitoring platform and is used for forwarding information between the intelligent equipment and the elevator remote monitoring platform. The cloud server forwards the elevator calling request to the elevator remote monitoring platform, the elevator remote monitoring platform extracts the elevator number of the target elevator from the elevator calling information, determines the target elevator controller based on the elevator number, and sends a control instruction to the target elevator controller. The target elevator controller responds to the control command according to the current running condition of the target elevator, and the control command comprises user elevator taking information and user floor information. Illustratively, if the user goes to the first floor and the target elevator is currently stopped at a floor above the user floor, the target elevator controller responds to the control command to control the target elevator to move downwards, stop at the user floor and send the user to the first floor after the user enters the elevator; and if the user wants to go down to the first floor, the target elevator is currently on the floor above the user floor, and the current elevator calling task is upward running, the target elevator controller responds to the control command, controls the target elevator to run downward after the current elevator calling task is completed, stops at the user floor, and sends the user to the first floor after the user enters the elevator.

And S230, receiving prompt information sent by the cloud server.

The prompt information is generated by the elevator remote monitoring platform based on elevator calling information and elevator running information, and the elevator running information is sent to the elevator remote monitoring platform by the elevator controller. Specifically, the target elevator controller responds to the control command according to the current running condition of the target elevator, and simultaneously feeds back the elevator running information to the elevator remote monitoring platform, and continuously feeds back the elevator running information in real time in the running process of the elevator. The elevator operation information includes whether the elevator is currently running upwards or downwards, and the floor of the way during the elevator operation. The elevator remote monitoring platform generates prompt information based on elevator calling information and elevator running information, and sends the prompt information to the cloud server. In practice, the unit where the user is located is usually the case of one elevator with multiple households, that is, one elevator is associated with the intelligent devices of multiple households, so that the prompt information includes the numbers of the intelligent devices, and the cloud server forwards the prompt information to the corresponding intelligent devices. The prompt message also comprises elevator running information, including whether the elevator runs upwards or downwards currently, and the floor of the approach in the elevator running process. For example, in one embodiment of the present invention, the intelligent device displays or plays the elevator operation information in real time in a screen display or voice broadcast manner, for example, "the elevator is currently located at 22 floors" if the floor where the user is located is 20 floors and the user is going to go to the first floor, the user can go out in time according to the prompt, and the user can take the elevator without waiting too long after arriving at the elevator waiting hall, so that the elevator waiting time of the user is reduced, and the elevator taking experience of the user is improved. In another embodiment of the invention, the elevator remote monitoring platform calculates the time required by the elevator to reach the user floor from the current floor according to the elevator running information, the user floor information and the elevator taking information of the user, and packages the required time and the intelligent device number to generate the prompt information, the cloud server forwards the prompt information to the corresponding intelligent device according to the intelligent device number, and the intelligent device sends out a prompt in a screen display or voice broadcast mode, for example, "the elevator is currently downward and has 5 minutes before the elevator arrives, if the user wants to go to the first floor, the user can go out in time according to the prompt, and the user can take the elevator without waiting too long time after arriving at the elevator waiting hall, so that the elevator waiting time of the user is reduced, and the elevator taking experience of the user is improved. Furthermore, the elevator controller continuously feeds back the elevator running information to the elevator remote monitoring platform in real time in the elevator running process, so that the remote monitoring platform corrects the prompt information, and the prompt accuracy and timeliness are improved.

Optionally, the information input by the user is voice information, and through a voice input method, the hands of the user can be liberated, the user can vacate the hands and concentrate on other affairs, and the elevator calling is more convenient.

Optionally, the elevator calling authority may be set at the intelligent device, and the step S210 generates an elevator calling request based on the user input information, including:

voiceprint feature information of the voice information is recognized.

When the intelligent equipment receives voice information input by a user, voiceprint characteristic information of the voice information is recognized.

And if the voiceprint characteristic information accords with the pre-stored voiceprint characteristic information, generating a calling request based on the voice information.

Illustratively, a user can input multiple pieces of voice information of the user in advance, the intelligent device extracts voiceprint features of the user from the multiple pieces of voice information and prestores the voiceprint features in the intelligent device as prestore voiceprint features, when the intelligent device receives the voice information, the voiceprint feature information of the voice information is firstly identified, and if the matching rate of the identified voiceprint features and the prestore voiceprint features reaches a preset threshold value, for example 90%, the intelligent device further generates a call request based on the voice information; and if the matching rate is lower than 90%, the intelligent equipment does not process the voice information or prompts the user to input the voice information again until the matching rate of the input voice mailbox voiceprint features and the pre-stored voiceprint features reaches a preset threshold value. So, can prevent that child in the family from doing ill, frequently calling the ladder, influence other users' trips.

Optionally, in the foregoing embodiment, the step S210 of generating an elevator calling request based on the user input information includes:

user input information is received.

And acquiring the number of the intelligent equipment.

And after receiving user input information and passing the elevator calling authority verification, acquiring the number of the intelligent device, such as a physical address.

And determining the elevator number corresponding to the intelligent equipment number based on the preset binding relationship.

Illustratively, the elevator number of the target elevator and the intelligent device number have a binding relationship, and the intelligent device determines the elevator number corresponding to the intelligent device number based on the self number and the binding relationship.

And the intelligent equipment packs the intelligent equipment number, the elevator number, the user floor information and the user input information to generate an elevator calling request. The user floor information can be input or pre-stored in the intelligent device.

Optionally, before the step S210, generating the elevator calling request based on the user input information, the method further includes:

a binding request for the target elevator is received, the binding request including the elevator number of the target elevator.

Exemplarily, in one of the embodiments of the invention, the binding request can be entered manually, the binding request comprising the elevator number of the target elevator. In one embodiment of the invention, the intelligent box searches for the elevator closest to the geographical position of the intelligent box through a wireless network, acquires the elevator number of the elevator and generates the binding request.

And setting a binding relationship between the elevator number and the intelligent equipment number.

And the intelligent equipment sets a binding relationship between the elevator number and the intelligent equipment number according to the binding request.

EXAMPLE III

A third embodiment of the present invention provides an elevator calling device based on an intelligent device, which is applied to an elevator remote monitoring platform, and fig. 3 is a schematic structural diagram of an elevator calling device based on an intelligent device provided in the third embodiment of the present invention, and as shown in fig. 3, the elevator calling device includes an elevator calling request receiving module 310, an elevator calling information extracting module 320, a target elevator determining module 330, an operation information receiving module 340, and a prompt information generating module 350.

The elevator calling request receiving module 310 is configured to receive an elevator calling request sent by the cloud server, where the elevator calling request is generated by the intelligent device according to the user input information. Specifically, the user inputs information to the intelligent device through a manual input mode or a voice input mode, and the input information comprises the elevator taking information of the user, for example, the user inputs 'floor 1' through a manual mode, or inputs 'I wants to go to floor 1' through a voice mode. The intelligent device generates a call request according to the user input information, and sends the call request to a cloud server of the intelligent device, and the cloud server forwards the call request to a call request receiving module 310 of the elevator remote monitoring platform. The smart device may include a mobile terminal, for example, smart devices such as a smart phone and a tablet computer, and may also include smart Home devices such as HomePod of apple, Home of google, Echo of amazon, and a common smart box (e.g., xiao ai, xiao wei, etc.). The cloud server is in wireless connection with the intelligent equipment and the elevator remote monitoring platform and is used for forwarding information between the intelligent equipment and the elevator remote monitoring platform.

The elevator calling information extracting module 320 is configured to extract elevator calling information in the elevator calling request. Specifically, the elevator calling request carries elevator calling information, and the elevator calling information extraction module 320 extracts the elevator calling information from the received elevator calling request. Optionally, the elevator calling information includes an intelligent device number, an elevator number, user floor information, and user elevator taking information. When receiving user input information, the intelligent equipment packs the intelligent equipment number, the elevator number, the user floor information and the user input information to generate an elevator calling request, and sends the elevator calling request to the elevator remote monitoring platform through the cloud server. The intelligent device number can be a physical address of the intelligent device, and each intelligent device has a unique physical address; the elevator number can be the job number of the elevator corresponding to the user home, and each elevator has a unique job number; the user floor information is the floor where the user is currently located. In one embodiment of the present invention, the smart device is a smart Home device placed in a Home, the smart device cannot be carried out, for example, HomePod of apple, Home of google, Echo of amazon, and a common smart box (for example, xiao ai, xiao wei, etc.), the elevator number and the user floor information are stored in the smart Home device in advance, and the user can call the elevator in the Home in advance by inputting the input information including the elevator riding information to the smart Home device. In another embodiment of the present invention, the intelligent device is a mobile terminal, and such devices can be carried around, such as a smart phone and a tablet computer, the elevator number is pre-stored in the mobile terminal, and the user inputs the input information including the current floor information and the elevator taking information of the user into the mobile terminal, that is, the elevator is called in advance on any floor.

The target elevator determining module 330 is configured to determine a target elevator controller according to the elevator calling information and send a control command to the target elevator controller, where the elevator controller is configured to respond to the control command. Specifically, the elevator calling information extraction module 320 extracts an elevator number of the target elevator from the elevator calling information, and the target elevator determination module 330 determines the target elevator controller based on the elevator number and sends a control command to the target elevator controller. The target elevator is the elevator called by the user, and the elevator number of the elevator is stored in the intelligent device in advance. The target elevator controller responds to the control command according to the current running condition of the target elevator, and the control command comprises user elevator taking information and user floor information. Illustratively, if the user goes to the first floor and the target elevator is currently stopped at a floor above the user floor, the target elevator controller responds to the control command to control the target elevator to move downwards, stop at the user floor and send the user to the first floor after the user enters the elevator; and if the user wants to go down to the first floor, the target elevator is currently on the floor above the user floor, and the current elevator calling task is upward running, the target elevator controller responds to the control command, controls the target elevator to run downward after the current elevator calling task is completed, stops at the user floor, and sends the user to the first floor after the user enters the elevator.

The operation information receiving module 340 is used for receiving the elevator operation information fed back by the target elevator controller. Specifically, the target elevator controller responds to the control command according to the current operation condition of the target elevator, and simultaneously feeds back the elevator operation information to the operation information receiving module 340, and the operation information receiving module 340 continuously receives the elevator operation information in real time in the elevator operation process. The elevator operation information includes whether the elevator is currently running upwards or downwards, and the floor of the way during the elevator operation.

The prompt information generating module 350 is configured to generate prompt information based on the elevator calling information and the elevator operating information, and send the prompt information to the cloud server, where the cloud server is configured to forward the prompt information to the intelligent device. Specifically, the prompt information generating module 350 generates prompt information based on the elevator calling information and the elevator running information, and sends the prompt information to the cloud server. In practice, the unit where the user is located is usually the case of one elevator with multiple households, that is, one elevator is associated with the intelligent devices of multiple households, so that the prompt information includes the numbers of the intelligent devices, and the cloud server forwards the prompt information to the corresponding intelligent devices. The prompt message also comprises elevator running information, including whether the elevator runs upwards or downwards currently, and the floor of the approach in the elevator running process. For example, in one embodiment of the present invention, the intelligent device displays or plays the elevator operation information in real time in a screen display or voice broadcast manner, for example, "the elevator is currently located at 22 floors" if the floor where the user is located is 20 floors and the user is going to go to the first floor, the user can go out in time according to the prompt, and the user can take the elevator without waiting too long after arriving at the elevator waiting hall, so that the elevator waiting time of the user is reduced, and the elevator taking experience of the user is improved. In another embodiment of the present invention, the prompt information generating module 350 calculates the time required for the elevator to reach the user floor from the current floor according to the elevator operation information, the user floor information, and the elevator taking information of the user, and packages the required time and the intelligent device number to generate the prompt information, the cloud server forwards the prompt information to the corresponding intelligent device according to the intelligent device number, and the intelligent device sends a prompt in a screen display or voice broadcast manner, for example, "the elevator is currently downward and has a distance of 5 minutes from the elevator to reach", if the user wants to go to the first floor, the user can go out in time according to the prompt, and after reaching the elevator waiting hall, the user can take the elevator without waiting too long time, thereby reducing the elevator waiting time of the user, and improving the elevator taking experience of the user. Furthermore, the elevator controller continuously feeds back the elevator running information to the elevator remote monitoring platform in real time in the elevator running process, so that the remote monitoring platform corrects the prompt information, and the prompt accuracy and timeliness are improved.

Example four

A fourth embodiment of the present invention provides an intelligent device-based elevator calling apparatus, which is applied to an intelligent device side, fig. 4 is a schematic structural diagram of the intelligent device-based elevator calling apparatus provided in the fourth embodiment of the present invention, and as shown in fig. 4, the apparatus includes an elevator calling request generating module 410, an elevator calling request sending module 420, and a prompt information receiving module 430.

The elevator calling request generating module 410 is configured to generate an elevator calling request based on the user input information, where the elevator calling request carries elevator calling information. Specifically, the user inputs information to the intelligent device through a manual input mode or a voice input mode, and the input information comprises the elevator taking information of the user, for example, the user inputs 'floor 1' through a manual mode, or inputs 'I wants to go to floor 1' through a voice mode. The elevator calling request generating module 410 generates an elevator calling request according to the user input information, wherein the elevator calling request carries elevator calling information. Optionally, the elevator calling information includes an intelligent device number, an elevator number, user floor information, and user boarding information, and the elevator calling request generating module 410 packages the intelligent device number, the elevator number, the user floor information, and the user input information when receiving the user input information, and generates an elevator calling request. The intelligent device number can be a physical address of the intelligent device, and each intelligent device has a unique physical address; the elevator number can be the job number of the elevator corresponding to the user home, and each elevator has a unique job number; the user floor information is the floor where the user is currently located. In one embodiment of the present invention, the smart device is a smart Home device placed in a Home, the smart device cannot be carried out, for example, HomePod of apple, Home of google, Echo of amazon, and a common smart box (for example, xiao ai, xiao wei, etc.), the elevator number and the user floor information are stored in the smart Home device in advance, and the user can call the elevator in the Home in advance by inputting the input information including the elevator riding information to the smart Home device. In another embodiment of the present invention, the intelligent device is a mobile terminal, and such devices can be carried around, such as a smart phone and a tablet computer, the elevator number is pre-stored in the mobile terminal, and the user inputs the input information including the current floor information and the elevator taking information of the user into the mobile terminal, that is, the elevator is called in advance on any floor.

The elevator calling request sending module 420 is configured to send an elevator calling request to a cloud server, the cloud server is configured to forward the elevator calling request to an elevator remote monitoring platform, the elevator remote monitoring platform is configured to send a control instruction to a target elevator controller according to the elevator calling information, and the elevator controller is configured to respond to the control instruction. Specifically, the cloud server is wirelessly connected with the intelligent device and the elevator remote monitoring platform and used for forwarding information between the intelligent device and the elevator remote monitoring platform. The elevator calling request sending module 420 sends the elevator calling request to the cloud server, the cloud server forwards the elevator calling request to the elevator remote monitoring platform, the elevator remote monitoring platform extracts the elevator number of the target elevator from the elevator calling information, determines the target elevator controller based on the elevator number, and sends a control instruction to the target elevator controller. The target elevator controller responds to the control command according to the current running condition of the target elevator, and the control command comprises user elevator taking information and user floor information. Illustratively, if the user goes to the first floor and the target elevator is currently stopped at a floor above the user floor, the target elevator controller responds to the control command to control the target elevator to move downwards, stop at the user floor and send the user to the first floor after the user enters the elevator; and if the user wants to go down to the first floor, the target elevator is currently on the floor above the user floor, and the current elevator calling task is upward running, the target elevator controller responds to the control command, controls the target elevator to run downward after the current elevator calling task is completed, stops at the user floor, and sends the user to the first floor after the user enters the elevator.

The prompt information receiving module 430 is configured to receive prompt information sent by the cloud server, the prompt information is generated by the elevator remote monitoring platform based on elevator calling information and elevator operation information, and the elevator operation information is sent to the elevator remote monitoring platform by the elevator controller. Specifically, the prompt information is generated by the elevator remote monitoring platform based on elevator calling information and elevator running information, and the elevator running information is sent to the elevator remote monitoring platform by the elevator controller. Specifically, the target elevator controller responds to the control command according to the current running condition of the target elevator, simultaneously feeds back elevator running information to the elevator remote monitoring platform, and continuously feeds back the elevator running information in real time in the running process of the elevator. The elevator operation information includes whether the elevator is currently running upwards or downwards, and the floor of the way during the elevator operation. The elevator remote monitoring platform generates prompt information based on elevator calling information and elevator running information, and sends the prompt information to the cloud server. In practice, the unit where the user is located is usually the case of one elevator with multiple households, that is, one elevator is associated with the intelligent devices of multiple households, so that the prompt information includes the numbers of the intelligent devices, so that the cloud server forwards the prompt information to the prompt information receiving module 430 of the corresponding intelligent device. The prompt message also comprises elevator running information, including whether the elevator runs upwards or downwards currently, and the floor of the approach in the elevator running process. And the intelligent equipment sends out a prompt according to the prompt information so as to remind the user of going out of the elevator in time. Illustratively, in one embodiment of the present invention, the intelligent device displays or plays the elevator operation information in real time in a screen display or voice broadcast manner, for example, "the elevator is currently at 22 floors," if the floor where the user is located is 20 floors and the user wants to go to the first floor, the user can go out in time according to the prompt, and after arriving at the elevator waiting hall, the user can take the elevator without waiting too long, so that the elevator waiting time of the user is reduced, and the elevator taking experience of the user is improved. In another embodiment of the invention, the elevator remote monitoring platform calculates the time required by the elevator to reach the user floor from the current floor according to the elevator operation information, the user floor information and the elevator taking information of the user, and packages the required time and the intelligent device number to generate the prompt information, the cloud server forwards the prompt information to the prompt information receiving module 430 of the corresponding intelligent device according to the intelligent device number, and the intelligent device sends out a prompt in a screen display or voice broadcast mode, for example, "the elevator is currently downward and has a distance of 5 minutes from the elevator to reach", if the user wants to go to the first floor, the user can go out in time according to the prompt, and after arriving at the elevator waiting hall, the user can take the elevator without waiting too long time, so that the elevator waiting time of the user is reduced, and the elevator taking experience of the user is improved. Furthermore, the elevator controller continuously feeds back the elevator running information to the elevator remote monitoring platform in real time in the elevator running process, so that the remote monitoring platform corrects the prompt information, and the prompt accuracy and timeliness are improved.

Optionally, a call right may be set at the smart device side, and the call request generating module 410 may include a voiceprint feature identifying unit 411, a voiceprint feature comparing unit 412, and a call request generating unit 413.

When receiving voice information input by a user, the voiceprint feature recognition unit 411 recognizes voiceprint feature information of the voice information. The user can type in many pieces of speech information of oneself in advance, and voiceprint feature identification unit 411 draws user's voiceprint feature from many pieces of speech information to prestore as prestoring voiceprint feature in the smart machine. When the smart device receives the voice information, the voiceprint feature comparison unit 412 compares the voiceprint feature information identified by the voiceprint feature identification unit 411 with the pre-stored voiceprint features, and if the matching rate of the identified voiceprint features and the pre-stored voiceprint features reaches a preset threshold, for example, 90%, the call request generation unit 413 further generates a call request based on the voice information; if the matching rate is lower than 90%, the call request generating unit 413 does not further process the voice message, or controls the intelligent device to prompt the user to input the voice message again until the matching rate of the input voice mailbox voiceprint feature and the pre-stored voiceprint feature reaches a preset threshold. So, can prevent that child in the family from doing ill, frequently calling the ladder, influence other users' trips.

Optionally, the elevator call request generating module 410 further includes an input information receiving unit 414, an intelligent device number obtaining unit 415, and an elevator number determining unit 416.

The input information receiving unit 414 is configured to receive user input information; the intelligent device number obtaining unit 415 is configured to obtain a number of the intelligent device itself, such as a physical address, after receiving the user input information and passing the elevator calling authority verification; the elevator number determination unit 416 is configured to determine, based on a preset binding relationship, an elevator number corresponding to the intelligent device number. Illustratively, the elevator number of the target elevator and the intelligent device number have a binding relationship, and the elevator number determining unit 416 determines the elevator number corresponding to the intelligent device number based on the self number and the binding relationship. The elevator calling request generating unit 413 generates an elevator calling request according to the user input information, the user floor information, the elevator number and the intelligent device number. The user floor information can be input or pre-stored in the intelligent device.

Optionally, the elevator calling device further includes a binding request receiving module 440 and a binding module 450. Wherein, the binding request receiving module 440 is configured to receive a binding request of a target elevator, where the binding request includes an elevator number of the target elevator. Exemplarily, in one of the embodiments of the invention, the binding request can be entered manually, the binding request comprising the elevator number of the target elevator. In one embodiment of the present invention, the intelligent box searches for the elevator closest to the geographical location of the intelligent box through the wireless network, obtains the elevator number of the elevator, generates a binding request, and sends the binding request to the binding request receiving module 440. The binding module 450 sets a binding relationship between the elevator number and the intelligent device number according to the binding request.

EXAMPLE five

Fifth embodiment of the present invention provides an elevator calling system, fig. 5 is a schematic structural diagram of the elevator calling system provided in fifth embodiment of the present invention, and as shown in fig. 5, the system includes an intelligent device 510, a cloud server 520, an elevator remote monitoring platform 530, and a target elevator controller 540.

Wherein, the intelligent device 510 generates a calling request based on the user input information and sends the calling request to the cloud server, the cloud server 520 forwards the calling request to the remote elevator monitoring platform 530, the remote elevator monitoring platform 530 determines a target elevator controller 540 according to the calling information in the calling request and sends a control instruction to the target elevator controller 540, the target elevator controller 540 responds to the control instruction sent by the remote elevator monitoring platform 530 and feeds back the operation information of the target elevator to the remote elevator monitoring platform 530, the remote elevator monitoring platform 530 generates prompt information based on the calling information and the operation information of the elevator and sends the prompt information to the cloud server 520, the cloud server 520 forwards the prompt information sent by the remote elevator monitoring platform to the intelligent device 510, the intelligent device 510 sends a prompt according to the prompt information and reminds the user to leave the elevator in time when the elevator is about to reach the floor where the user is located, the elevator waiting time of the user is reduced, and the elevator taking experience of the user is improved.

EXAMPLE six

Sixth embodiment of the present invention provides an elevator remote monitoring platform, fig. 6 is a schematic structural diagram of the elevator remote monitoring platform provided in sixth embodiment of the present invention, as shown in fig. 6, the remote monitoring platform includes a processor 10, a memory 11, a communication module 12, an input device 13, and an output device 14; the number of processors 10 in the system may be one or more, and one processor 10 is taken as an example in fig. 6; the processor 10, the memory 11, the communication module 12, the input device 13 and the output device 14 in the system may be connected by a bus or other means, and the bus connection is exemplified in fig. 6.

The memory 11 is a computer-readable storage medium, and can be used for storing software programs, computer-executable programs, and modules, such as a module corresponding to a smart device-based elevator calling method in the first embodiment (for example, an elevator calling request receiving module in a smart device-based elevator calling apparatus). The processor 10 executes various functional applications and data processing of the device by executing software programs, instructions and modules stored in the memory 11, that is, implements the intelligent device-based elevator calling method in the first embodiment.

The memory 11 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function; the storage data area may store data created according to use of the system, and the like. Further, the memory 11 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device. In some examples, memory 11 may further include memory located remotely from processor 10, which may be connected to the system over a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.

And the communication module 12 is used for establishing connection with the display screen and realizing data interaction with the display screen. The input device 13 may be used to receive input numeric or character information and to generate key signal inputs relating to user settings and function controls of the system.

The elevator remote monitoring platform provided by the embodiment of the invention can execute the elevator calling method based on the intelligent equipment provided by the embodiment of the invention, and has corresponding functions and beneficial effects.

EXAMPLE seven

Seventh, an intelligent device is provided in a seventh embodiment of the present invention, and fig. 7 is a schematic structural diagram of an intelligent device provided in the seventh embodiment of the present invention, as shown in fig. 7, the remote monitoring platform includes a processor 20, a memory 21, a communication module 22, an input device 23, and an output device 24; the number of the processors 20 in the system may be one or more, and one processor 20 is taken as an example in fig. 7; the processor 20, the memory 21, the communication module 22, the input device 23 and the output device 24 in the system may be connected by a bus or other means, and the connection by the bus is exemplified in fig. 7.

The memory 21 is used as a computer-readable storage medium for storing software programs, computer-executable programs, and modules, such as a module corresponding to the intelligent device-based elevator calling method in the second embodiment (for example, an elevator calling request generating module in an intelligent device-based elevator calling apparatus). The processor 20 executes various functional applications and data processing of the device by running software programs, instructions and modules stored in the memory 21, that is, implements the intelligent device-based elevator calling method in the second embodiment.

The memory 21 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function; the storage data area may store data created according to use of the system, and the like. Further, the memory 21 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device. In some examples, memory 21 may further include memory located remotely from processor 20, which may be connected to the system over a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.

And the communication module 22 is used for establishing connection with the display screen and realizing data interaction with the display screen. The input device 23 may be used to receive input numeric or character information and to generate key signal inputs relating to user settings and function controls of the system.

The intelligent device provided by this embodiment can execute the intelligent device-based elevator calling method provided by the second embodiment of the present invention, and has corresponding functions and beneficial effects.

Example eight

An eighth embodiment of the present invention provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements an intelligent device-based elevator calling method according to the first embodiment of the present invention.

Of course, the computer-readable storage medium provided by the embodiment of the present invention has computer-executable instructions that are not limited to the method operations described above, and may also perform related operations in the intelligent device-based elevator calling method provided by the embodiment of the present invention.

From the above description of the embodiments, it is obvious for those skilled in the art that the present invention can be implemented by software and necessary general hardware, and certainly, can also be implemented by hardware, but the former is a better embodiment in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which may be stored in a computer-readable storage medium, such as a floppy disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a FLASH Memory (FLASH), a hard disk or an optical disk of a computer, and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device) to execute the method according to the first embodiment of the present invention.

It is to be noted that, in the third embodiment of the intelligent device-based elevator calling apparatus, the units and modules included in the third embodiment are only divided according to functional logic, but are not limited to the above division, as long as the corresponding functions can be implemented; in addition, specific names of the functional units are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present invention.

Example nine

Ninth embodiment of the present invention provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements an intelligent device-based elevator calling method according to second embodiment of the present invention.

Of course, the computer-readable storage medium provided by the embodiment of the present invention has computer-executable instructions that are not limited to the method operations described above, and may also perform related operations in the intelligent device-based elevator calling method provided by the second embodiment of the present invention.

From the above description of the embodiments, it is obvious for those skilled in the art that the present invention can be implemented by software and necessary general hardware, and certainly, can also be implemented by hardware, but the former is a better embodiment in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which can be stored in a computer-readable storage medium, such as a floppy disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a FLASH Memory (FLASH), a hard disk or an optical disk of a computer, and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device) to execute the method according to the second embodiment of the present invention.

It is to be noted that, in the fourth embodiment of the intelligent device-based elevator calling apparatus, the units and modules included in the fourth embodiment are only divided according to functional logic, but are not limited to the above division, as long as the corresponding functions can be implemented; in addition, specific names of the functional units are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present invention.

It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims

1. The intelligent equipment-based elevator calling method is applied to an elevator remote monitoring platform end and comprises the following steps:

extracting elevator calling information in the elevator calling request;

generating prompt information based on the elevator calling information and the elevator running information, and sending the prompt information to the cloud server, wherein the cloud server is used for forwarding the prompt information to the intelligent equipment so as to remind a user of going out and waiting for an elevator in time;

the user input information is voice information;

the elevator calling information comprises intelligent equipment numbers, elevator numbers, user floor information and user elevator taking information; the intelligent equipment is intelligent household equipment arranged in a house, and the elevator number and the user floor information are stored in the intelligent household equipment in advance.

2. The intelligent device-based elevator calling method according to claim 1, wherein the determining a target elevator control system according to the elevator calling information comprises:

extracting the elevator number in the elevator calling information;

determining the target elevator control system based on the elevator number.

3. The intelligent device based elevator calling method according to claim 1, wherein the generating prompt information based on the elevator calling information and the elevator running information comprises:

4. A calling method based on intelligent equipment is characterized by being applied to an intelligent equipment terminal and comprising the following steps:

receiving prompt information sent by the cloud server to remind a user of going out and waiting for a lift in time, wherein the prompt information is generated by the lift remote monitoring platform based on the lift calling information and the lift running information, and the lift running information is sent to the lift remote monitoring platform by the lift controller;

the user input information is voice information;

the elevator calling information comprises an intelligent device number, an elevator number, user floor information and user elevator taking information, the intelligent device is an intelligent household device arranged in a home, and the elevator number and the user floor information are stored in the intelligent household device in advance.

5. The intelligent device based elevator calling method according to claim 4, wherein the generating an elevator calling request based on user input information comprises:

recognizing voiceprint characteristic information of the voice information;

6. The intelligent device based elevator calling method according to claim 4, wherein the generating an elevator calling request based on user input information comprises:

receiving the user input information;

acquiring the serial number of the intelligent equipment;

7. The intelligent device based elevator calling method according to claim 6, wherein before the generating an elevator calling request based on user input information, further comprising:

8. The utility model provides a call terraced device based on smart machine which characterized in that is applied to elevator telemonitoring platform end, includes:

the prompt information generating module is used for generating prompt information based on the elevator calling information and the elevator running information and sending the prompt information to the cloud server, and the cloud server is used for forwarding the prompt information to the intelligent equipment so as to remind a user of going out of a hall in time;

the user input information is voice information;

9. The utility model provides a call terraced device based on smart machine which characterized in that is applied to the smart machine end, includes:

the prompt information receiving module is used for receiving prompt information sent by the cloud server to remind a user of going out and waiting for a lift in time, the prompt information is generated by the lift remote monitoring platform based on the lift calling information and the lift running information, and the lift running information is sent to the lift remote monitoring platform by the lift controller;

the user input information is voice information;

10. An elevator calling system, comprising:

the intelligent equipment is also used for sending out a prompt according to the prompt information so as to remind a user of going out of the elevator to wait for the elevator in time;

the user input information is voice information;

11. An elevator remote monitoring platform, comprising:

one or more processors;

a memory for storing one or more programs;

when executed by the one or more processors, cause the one or more processors to implement the intelligent device-based escalator method of any of claims 1-3.

12. A smart device, comprising:

one or more processors;

a memory for storing one or more programs;

when executed by the one or more processors, cause the one or more processors to implement the intelligent device-based escalator method of any of claims 4-7.

13. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out a smart device-based call method according to any one of claims 1 to 3.

14. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out a smart device-based call method according to any one of claims 4 to 7.