CN109657047A - A kind of voice automatic question-answering method and system based on crawler technology and machine learning - Google Patents

A kind of voice automatic question-answering method and system based on crawler technology and machine learning Download PDF

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CN109657047A
CN109657047A CN201811619723.4A CN201811619723A CN109657047A CN 109657047 A CN109657047 A CN 109657047A CN 201811619723 A CN201811619723 A CN 201811619723A CN 109657047 A CN109657047 A CN 109657047A
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CN109657047B (en
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王月超
彭剑
陈灏
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Sichuan XW Bank Co Ltd
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Sichuan XW Bank Co Ltd
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    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/225Feedback of the input speech

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  • Computational Linguistics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
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  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)

Abstract

The invention discloses a kind of voice automatic question-answering method and system based on crawler technology and machine learning, belongs to speech recognition, machine learning and web crawlers technical field.The present invention parses the enquirement voice of acquisition, obtains key to the issue word set;Based on tree algorithm is promoted, retrieval is filtered to key to the issue word set, then obtain final result set from the result after filtering retrieval;Final result is selected in final result set, and the result after filtering retrieval is handled according to final result, it is after filtering is retrieved after processing as a result, for selecting next time, for corresponding method there are also corresponding system, system includes speech recognition module, processing module and selection processing module.The present invention is used for voice automatic question answering.

Description

A kind of voice automatic question-answering method and system based on crawler technology and machine learning
Technical field
A kind of voice automatic question-answering method and system based on crawler technology and machine learning is used for voice automatic question answering, Belong to speech recognition, machine learning and web crawlers technical field.
Background technique
Microsoft's speech recognition module (Microsoft Speech SDK): Microsoft Speech SDK is that Microsoft provides Software development kit, the Speech API (SAPI) provided mainly include two broad aspects:
1.API for Text-to-Speech
2.API for Speech Recognition
Wherein APl for Text-to-Speech, is exactly the interface of Microsoft's tts engine, and by it, we can be easy to Powerful text voice program is established on ground, and the word function of reading aloud of Kingsoft Powerword has just used this and write APl, and at present almost All texts, which read aloud tool all, to be developed with this SDK.It is exactly as API for Speech Recognition and TTS Corresponding speech recognition, voice technology are a kind of exciting technologies, but due to current speech recognition technology accuracy and Recognition speed is not satisfactory, also not up to widely applied requirement.
The interdependent syntactic analysis in Stamford (Stanford CcreNLP): Stanford parser be by Stanford University from The open source parser of right Language Processing group development is that a JAVA based on probability statistics syntactic analysis is realized.Analysis Device currently provides 5 Chinese syntax.
Web crawlers: (be otherwise known as web crawlers webpage spider, and network robot is more frequent among the community FOAF Referred to as webpage follower), be it is a kind of according to certain rules, automatically grab the program or script of web message.
Machine learning: it is the core of artificial intelligence, is the fundamental way for making computer have intelligence, and application spreads people The every field of work intelligence, it is mainly using conclusion, comprehensive rather than deduction.
Promote tree algorithm: (Boosting) method that promoted is that one kind is widely used and very effective statistical learning method. It is based on such a thought: for a complex task, the judgement of multiple experts being carried out comprehensive income appropriate and is gone out Judgement, it is good individually to judge than any one expert.
Existing automatic answering system is typically all to input key to the issue word by user, and answering system is being inscribed according to keyword Correspondence problem is retrieved in library, and answer is then showed into user.
It is that can be putd question to by voice using speech recognition technology, user there are also a kind of mode.But for problem Answer is still using manual entry.
The response answer of above two mode all relies on manual entry, and a part is system manager, and there are also one Divide from user's active typing, have the following deficiencies:
One, the answer in exam pool typing and update be manually entered dependent on personnel, the accuracy of answer needs relevant people Member has relevant professional, if typing mistake, can not find accurate answer, typing is also very time-consuming, also will cause people The waste etc. of power resource;
Two, answer is limited and fixed, can not replacement problem at any time newest answer, cause the problem that user experience is bad.
Summary of the invention
Aiming at the problem that the studies above, the intelligence based on speech recognition and machine learning that the purpose of the present invention is to provide a kind of Energy answer method and system, the answer for solving intelligent response in the prior art have relied on manual entry, and typing information has Limit, causes that the accuracy of response message is low, updates not in time and professional requirement and high problem to typing personnel.
In order to achieve the above object, the present invention adopts the following technical scheme:
A kind of intelligent response method based on speech recognition and machine learning, which is characterized in that following steps:
Step 1 parses the enquirement voice of acquisition, obtains key to the issue word set;
Step 2 is based on promoting tree algorithm, is filtered retrieval, then the knot after filtering retrieval to key to the issue word set Final result set is obtained in fruit;
Step 3 selects final result in final result set, and according to final result to the result after filtering retrieval into Row processing, it is after filtering is retrieved in replacement step 2 after processing as a result, for selecting next time.
Further, the specific steps of the step 1 are as follows:
Step 1.1 identifies enquirement voice, obtains problem;
Step 1.2 decomposes problem using the interdependent syntactic analysis in Stamford, obtains set of keywords.
Further, the specific steps of the step 2 are as follows:
Step 2.1 is filtered parsing to the keyword in set of keywords based on syntax library, excludes subject and the tone helps Word obtains template problem;
Step 2.2 carries out interpretation extension to each keyword in template problem;
Step 2.3, the answer of the template problem after extending is interpreted in search in exam pool, obtains existing basic answer and answer Corresponding weight, obtained existing basic answer and the corresponding weight of answer are an existing boosted tree;
Step 2.4 in internet is retrieved the template problem after extension by the way of web crawlers, is interconnected Basic answer and the corresponding weight of answer are netted, according to obtained result and tree algorithm is promoted, establishes boosted tree;
The boosted tree of step 2.5, merging step 2.3 and step 2.4 obtains new boosted tree, the right to choose from new boosted tree It is worth the basic answer of ranking top N, obtains final result set.
Further, the specific steps of the step 3 are as follows:
Step 3.1, user select final result in final result set;
Step 3.2, record final result, in new boosted tree corresponding to increase problem after the weight of the answer, simultaneously Trimming increases the new boosted tree after weight, removes the too low answer of part weight, removes to replace after the too low answer of weight and repair The new boosted tree obtained before cutting, for selecting next time.
A kind of intelligent response system based on speech recognition and machine learning characterized by comprising
Speech recognition module: parsing the enquirement voice of acquisition, obtains key to the issue word set;
Processing module: based on tree algorithm is promoted, retrieval is filtered to key to the issue word set, then after filtering retrieval As a result it obtains final result set in or receives to feed back to be replaced the result after filtering retrieval;
Selection processing module: selecting final result in final result set, and according to final result to filtering retrieval after Result handled, and the result after feedback processing is to processing module.
Further, the implementation of the speech recognition module includes the following steps:
To puing question to voice to identify, problem is obtained;
Problem is decomposed using the interdependent syntactic analysis in Stamford, obtains set of keywords.
Further, the implementation of the processing module includes the following steps:
Parsing is filtered to the keyword in set of keywords based on syntax library, subject and auxiliary words of mood is excluded, obtains Template problem;
Interpretation extension is carried out to each keyword in template problem;
The answer of the template problem after extending is interpreted in search in exam pool, obtains existing basic answer and the corresponding power of answer Value, obtained existing basic answer and the corresponding weight of answer are an existing boosted tree;
The template problem after extension is retrieved in internet by the way of web crawlers, Internet basic is obtained and answers Case and the corresponding weight of answer according to obtained result and promote tree algorithm, establish boosted tree;
Merge above two boosted tree and obtain new boosted tree, the basis of weight ranking top N is selected from new boosted tree Answer obtains final result set.
Further, the implementation of the selection processing module includes the following steps:
User selects final result in final result set;
Final result is recorded, the weight of the answer in new boosted tree corresponding to increase problem is trimmed after increasing weight New boosted tree removes the too low answer of part weight, and after removing the too low answer of weight, result is fed back to processing module.
The present invention compared with the existing technology, its advantages are shown in:
One, the present invention is grasped in real time using web crawlers technology puts question to the newest answer of voice on the internet, eliminates The burden of manual entry;Meanwhile by the way of machine learning, by machine learning (promoted tree algorithm) be user's selection with While meeting the answer of regard, the use of user can be also utilized, the accuracy answered a question is improved;
Two, exam pool of the invention can update the newest answer in internet from internet and machine learning gained at any time, It is also to promote selection accuracy next time for lower trained AI and (improve corresponding answer that user, which selects the movement of answer, simultaneously Probability of occurrence);
Three, the present invention trims the new boosted tree of merging, moreover it is possible to remove certain irrelevant answers on internet, Reduce redundant data;
Four, the present invention can be reduced human cost by the way of web crawlers technology and machine learning.
Detailed description of the invention
Fig. 1 is flow diagram of the invention.
Specific embodiment
Below in conjunction with the drawings and the specific embodiments, the invention will be further described.
A kind of intelligent response method based on speech recognition and machine learning, following steps:
Step 1 parses the enquirement voice of acquisition, obtains key to the issue word set;Specific steps are as follows:
Step 1.1 identifies enquirement voice, obtains problem;
Step 1.2 decomposes problem using the interdependent syntactic analysis in Stamford, obtains set of keywords.
Step 2 is based on promoting tree algorithm, is filtered retrieval, then the knot after filtering retrieval to key to the issue word set Final result set is obtained in fruit;Specific steps are as follows:
Step 2.1 is filtered parsing to the keyword in set of keywords based on syntax library, excludes subject and the tone helps Word obtains template problem;
Step 2.2 carries out interpretation extension to each keyword in template problem;
Step 2.3, the answer of the template problem after extending is interpreted in search in exam pool, obtains existing basic answer and answer Corresponding weight, obtained existing basic answer and the corresponding weight of answer are an existing boosted tree;
Step 2.4 in internet is retrieved the template problem after extension by the way of web crawlers, is interconnected Basic answer and the corresponding weight of answer are netted, according to obtained result and tree algorithm is promoted, establishes boosted tree;
The boosted tree of step 2.5, merging step 2.3 and step 2.4 obtains the new boosted tree (knot as after filtering retrieval Fruit), the basic answer of weight ranking top N is selected from new boosted tree, obtains final result set.
Step 3 selects final result in final result set, and according to final result to the result after filtering retrieval into Row processing, it is after filtering is retrieved in replacement step 2 after processing as a result, for selecting next time.Specific steps are as follows:
Step 3.1, user select final result in final result set;
Step 3.2, record final result, in new boosted tree corresponding to increase problem after the weight of the answer, simultaneously Trimming increases the new boosted tree after weight, removes the too low answer of part weight, removes to replace after the too low answer of weight and repair The new boosted tree obtained before cutting, for selecting next time.
A kind of intelligent response system based on speech recognition and machine learning, comprising:
Speech recognition module: parsing the enquirement voice of acquisition, obtains key to the issue word set;Implementation includes Following steps:
To puing question to voice to identify, problem is obtained;
Problem is decomposed using the interdependent syntactic analysis in Stamford, obtains set of keywords.
Processing module: based on tree algorithm is promoted, retrieval is filtered to key to the issue word set, then after filtering retrieval As a result it obtains final result set in or receives to feed back to be replaced the result after filtering retrieval;Implementation includes following step It is rapid:
Parsing is filtered to the keyword in set of keywords based on syntax library, subject and auxiliary words of mood is excluded, obtains Template problem;
Interpretation extension is carried out to each keyword in template problem;
The answer of the template problem after extending is interpreted in search in exam pool, obtains existing basic answer and the corresponding power of answer Value, obtained existing basic answer and the corresponding weight of answer are an existing boosted tree;
The template problem after extension is retrieved in internet by the way of web crawlers, Internet basic is obtained and answers Case and the corresponding weight of answer according to obtained result and promote tree algorithm, establish boosted tree;
Merge above two boosted tree and obtain new boosted tree, the basis of weight ranking top N is selected from new boosted tree Answer obtains final result set.
Selection processing module: selecting final result in final result set, and according to final result to filtering retrieval after Result handled, and the result after feedback processing is to processing module.Implementation includes the following steps:
User selects final result in final result set;
Final result is recorded, the weight of the answer in new boosted tree corresponding to increase problem is trimmed after increasing weight New boosted tree removes the too low answer of part weight, and after removing the too low answer of weight, result is fed back to processing module.
Embodiment
Voice is identified using Microsoft's speech recognition module (Microsoft Speech SDK), obtains problem, example Such as: " what I should eat today ";Problem is decomposed using Stanford CoreNLP (the interdependent syntactic analysis in Stamford), Obtain set of keywords be combined into I, today, should, eat and what.
Syntax library selects Baidu's natural language processing API, can do morphological analysis, identifies part of speech, based on syntax library to pass Keyword in key word set is filtered parsing, i.e., to me, today, should, eat and what is parsed, exclude subject and language Gas auxiliary word etc., obtains what template problem eats today;Each keyword of template problem is extended, as time word can carry out it is a variety of It interprets, such as today is Saturday, December 23 and Winter Solstice, can be obtained what today eats, what Saturday eats, and ten What February 23 ate, what Winter Solstice eats;Answer is searched in exam pool, obtains existing basic answer (leaf node), such as It eats apple 23 today, eats vegetables 4 today, eat meat 35 today, 23,4 and 35 be the weight of existing basic answer, is obtained Existing basis answer and the corresponding weight of answer are a boosted trees, exam pool be it is self-built, for saving problem and corresponding Boosted tree, so what is be retrieved is boosted tree;
In internet, (such as Baidu's question and answer, know) retrieve problem by the way of web crawlers, obtain mutually The basic answer of networking, and weight is calculated according to Internet basic answer frequency, based on the Internet basic for promoting tree algorithm, obtaining Answer and the corresponding weight of answer establish boosted tree, such as Saturday eats 1, gruel, eats 7, rice cake December 23, the winter To eating 13, dumpling;Merge two boosted trees, the basic answer of weight ranking top N is selected from new boosted tree, obtains final Answer set, such as I eat apple today, I eats meat today, I eats rice cake December 23, I eats dumpling in Winter Solstice.
User selects final result and is recorded in final result set, and increases this in boosted tree corresponding to problem and answer The weight of case, such as user have selected me to eat dumpling in Winter Solstice;The problem of by " what I should eat today " corresponding boosted tree In the weight of the answer increase, trim new boosted tree after increasing weight, removing training AI after the too low answer of part weight is User selects to prepare next time, and training A1, is that the new boosted tree after trimming is replaced with new boosted tree.
The above is only the representative embodiment in the numerous concrete application ranges of the present invention, to protection scope of the present invention not structure At any restrictions.It is all using transformation or equivalence replacement and the technical solution that is formed, all fall within rights protection scope of the present invention it It is interior.

Claims (8)

1. a kind of intelligent response method based on speech recognition and machine learning, which is characterized in that following steps:
Step 1 parses the enquirement voice of acquisition, obtains key to the issue word set;
Step 2 is based on promoting tree algorithm, is filtered retrieval to key to the issue word set, then from the result after filtering retrieval Obtain final result set;
Step 3 selects final result in final result set, and according to final result to the result after filtering retrieval at Reason, it is after filtering is retrieved in replacement step 2 after processing as a result, for selecting next time.
2. a kind of intelligent response method based on speech recognition and machine learning according to claim 1, which is characterized in that The specific steps of the step 1 are as follows:
Step 1.1 identifies enquirement voice, obtains problem;
Step 1.2 decomposes problem using the interdependent syntactic analysis in Stamford, obtains set of keywords.
3. a kind of intelligent response method based on speech recognition and machine learning according to claim 1 or 2, feature exist In the specific steps of the step 2 are as follows:
Step 2.1 is filtered parsing to the keyword in set of keywords based on syntax library, excludes subject and auxiliary words of mood, Obtain template problem;
Step 2.2 carries out interpretation extension to each keyword in template problem;
Step 2.3, the answer of the template problem after extending is interpreted in search in exam pool, obtains existing basic answer and answer is corresponding Weight, obtained existing basic answer and the corresponding weight of answer are an existing boosted tree;
Step 2.4 in internet is retrieved the template problem after extension by the way of web crawlers, obtains the Internet-based Plinth answer and the corresponding weight of answer according to obtained result and promote tree algorithm, establish boosted tree;
The boosted tree of step 2.5, merging step 2.3 and step 2.4 obtains new boosted tree, and weight row is selected from new boosted tree The basic answer of name top N, obtains final result set.
4. a kind of intelligent response method based on speech recognition and machine learning according to claim 3, which is characterized in that The specific steps of the step 3 are as follows:
Step 3.1, user select final result in final result set;
Step 3.2, record final result are trimmed simultaneously in new boosted tree corresponding to increase problem after the weight of the answer New boosted tree after increasing weight, removes the too low answer of part weight, removes after the too low answer of weight before replacement trimming Obtained new boosted tree, for selecting next time.
5. a kind of intelligent response system based on speech recognition and machine learning characterized by comprising
Speech recognition module: parsing the enquirement voice of acquisition, obtains key to the issue word set;
Processing module: based on tree algorithm is promoted, retrieval, then the result after filtering retrieval are filtered to key to the issue word set In obtain final result set or receive feedback to filtering retrieval after result be replaced;
Selection processing module: final result is selected in final result set, and according to final result to the knot after filtering retrieval Fruit is handled, and the result after feedback processing is to processing module.
6. a kind of intelligent response method based on speech recognition and machine learning according to claim 1, which is characterized in that The implementation of the speech recognition module includes the following steps:
To puing question to voice to identify, problem is obtained;
Problem is decomposed using the interdependent syntactic analysis in Stamford, obtains set of keywords.
7. a kind of intelligent response method based on speech recognition and machine learning according to claim 5 or 6, feature exist In the implementation of the processing module includes the following steps:
Parsing is filtered to the keyword in set of keywords based on syntax library, subject and auxiliary words of mood is excluded, obtains template Problem;
Interpretation extension is carried out to each keyword in template problem;
The answer of the template problem after extending is interpreted in search in exam pool, obtains existing basic answer and the corresponding weight of answer, Obtained existing basic answer and the corresponding weight of answer are an existing boosted tree;
The template problem after extension is retrieved in internet by the way of web crawlers, obtain Internet basic answer and The corresponding weight of answer according to obtained result and promotes tree algorithm, establishes boosted tree;
Merge above two boosted tree and obtain new boosted tree, the basic answer of weight ranking top N is selected from new boosted tree, Obtain final result set.
8. a kind of intelligent response method based on speech recognition and machine learning according to claim 7, which is characterized in that The implementation of the selection processing module includes the following steps:
User selects final result in final result set;
Record final result, the weight of the answer in new boosted tree corresponding to increase problem, increase trim after weight it is new Boosted tree removes the too low answer of part weight, and after removing the too low answer of weight, result is fed back to processing module.
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