CN109615183A - A kind of online education industry user experiences health degree assessment system and its application method - Google Patents
A kind of online education industry user experiences health degree assessment system and its application method Download PDFInfo
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- CN109615183A CN109615183A CN201811365101.3A CN201811365101A CN109615183A CN 109615183 A CN109615183 A CN 109615183A CN 201811365101 A CN201811365101 A CN 201811365101A CN 109615183 A CN109615183 A CN 109615183A
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Abstract
The present invention provides a kind of online education industry users to experience health degree assessment system and its application method, is related to internet and mobile Internet user experience and customer experience technical field；It includes user feeling weight index measuring system that one of online education industry user, which experiences health degree assessment system, user converts weight index measuring system, user quality weight index measuring system, key task weight index measuring system, user retains six first class index measuring systems of weight index measuring system and value of the product weight index measuring system, includes several two-level index measuring systems under the first class index measuring system；This technology is from online education industry visual angle, according to choosing important industry index of correlation in existing online education profession feature and data, and scientific and reasonable algorithm is formulated, to measure the user experience health degree of product.
Description
Technical field
The present invention relates to internet and mobile Internet user experience and customer experience technical fields, more particularly to one kind to exist
Line education sector user experience health degree assessment system and its application method.
Background technique
Online education is the teaching method using network as medium as its name suggests, by network, even if student is separated by with teacher
Education activities can also be carried out in ten thousand；In addition, student can also learn whenever and wherever possible by based courseware, really break
The limitation of time and space, for being busy with one's work, network distance education is most square for learning time unfixed people from workplace
Just mode of learning only.And with the rise of online education, in the prior art, surveyed in the health degree for user experience
It is still to be measured by the cost of user during amount, such measurement method cannot be comprehensively and accurately strong to user
Kang Du is measured.
Summary of the invention
The purpose of the present invention is to provide a kind of online education industry users to experience health degree assessment system, and having can
The characteristics of comprehensively detecting accurately and for the health degree of online education user.
To achieve the above object, the invention provides the following technical scheme:
A kind of online education industry user experience health degree assessment system, including user feeling weight index measuring system,
User converts weight index measuring system, user quality weight index measuring system, and key task weight index measuring system is used
Retain six first class index measuring systems of weight index measuring system and value of the product weight index measuring system, the level-one in family
It include several two-level index measuring systems under index measurement system.
Preferably, the user feeling weight index measuring system includes Satisfaction index measuring system, sharing rate index
Measuring system, positive rating index measurement system and the single rate index measurement system of solarization.
Preferably, it includes registration rate index measurement system, new user's first day that the user, which converts weight index measuring system,
Payment rate index measurement system, any active ues type distribution index measuring system and new user's growth rate index measurement system.
Preferably, the user quality weight index measuring system includes average access duration index measurement system, is averaged
Visitation frequency index measurement system buys number index measurement system, per capita course learning duration index measurement system, people per capita
Equal course learning frequency index measurement system and liveness index measurement system；Wherein liveness index measurement system includes seeing day
See that course number of users index measurement system, day share course number of users index measurement system, complete the survey of course number of users index day
Amount system and day complete course user accounting index measurement system.
Preferably, the key task weight index measuring system is complete including purchase conversion ratio index measurement system, course
At degree conversion ratio index measurement system and critical event number of clicks index measurement system；Wherein buy conversion ratio index measurement
System includes that consulting audition purchase conversion index measurement system, course details page conversion ratio index measurement system and course payment turn
Rate index measurement system；The critical event number of clicks index measurement system includes viewing curriculum video index measurement system
And course interacts index measurement system.
Preferably, it includes accessing to retain index measurement system and move back class rate to refer to that the user, which retains weight index measuring system,
Mark measuring system；Wherein, it includes that new user accesses retention index measurement system and payment that index measurement system is retained in the access
User, which accesses, retains index measurement system.
Preferably, the value of the product weight index measuring system includes that exchange hand index measurement system, consumption sum refer to
Mark measuring system, again purchase rate index measurement system and accumulative number of users index measurement system；Wherein, the accumulative number of users index
Measuring system includes purchase number index measurement system and purchase number index measurement system.
Another object of the present invention is that providing a kind of online education industry user experiences health degree assessment system
Application method is used for a kind of above-mentioned online education industry user experience health degree assessment system and carries out using with following
Step:
S1: being collected by the weight proportion of line upper mounting plate and the pairs of three-level index of electric business group and part two-level index,
And summarize to the data completed are collected；
The data for the three-level index being collected into: summarize being referred to two-level index by S2, and are carried out by data to it
Summarize；
S3: being aggregated to form two-level index and its weight continues to be aggregated to form first class index and weight, by first class index
It is analyzed, forms cake chart or other figures, form intuitive Observation Figure.
Compared with prior art, the present invention in measurement process, by being separated into multiple two-level index and three-level index, so that
During measuring, whole data can be more perfect, ensure that the accuracy finally measured, and by for one
Grade index is classified, so that can more carry out the collection and statistics of data comprehensively and easily during measuring.
The present invention compared with the prior art, has the advantage that
1, this technology is selected from online education industry visual angle according in existing online education profession feature and data
Important industry index of correlation is taken, and formulates scientific and reasonable algorithm, to measure the user experience health degree of product；
It 2, is long-term, variation a, complicated process for the assessment of user experience health degree.This computation model can
With accurate in real time, quickly and efficiently measurement product user experience health degree.It helps user more quickly and efficiently to understand oneself to produce
Product user experience problem；
3, this computation model is calculated weight and is summarized based on the educational product big data statistics of line and scene analysis, health degree meter
Calculate index and contain the core business process of this kind of product: browsing-curricula-variable-payment-reserve-is attended class, and understands user in real time
Key node user behavior and feedback are experienced, provides three-level subdivision index the more professional user experience health for scientifically measuring product
Degree.
Specific embodiment
The following is a clear and complete description of the technical scheme in the embodiments of the invention, it is clear that described embodiment
Only a part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, the common skill in this field
Art personnel every other embodiment obtained without making creative work belongs to the model that the present invention protects
It encloses.
Embodiment 1: a kind of online education industry user experience health degree assessment system, including user feeling weight index are surveyed
Amount system, user convert weight index measuring system, user quality weight index measuring system, the measurement of key task weight index
System, user retain six first class index measuring systems of weight index measuring system and value of the product weight index measuring system,
It include several two-level index measuring systems under the first class index measuring system.
Preferably, the user feeling weight index measuring system includes Satisfaction index measuring system, sharing rate index
Measuring system, positive rating index measurement system and the single rate index measurement system of solarization.
Preferably, it includes registration rate index measurement system, new user's first day that the user, which converts weight index measuring system,
Payment rate index measurement system, any active ues type distribution index measuring system and new user's growth rate index measurement system.
Preferably, the user quality weight index measuring system includes average access duration index measurement system, is averaged
Visitation frequency index measurement system buys number index measurement system, per capita course learning duration index measurement system, people per capita
Equal course learning frequency index measurement system and liveness index measurement system；Wherein liveness index measurement system includes seeing day
See that course number of users index measurement system, day share course number of users index measurement system, complete the survey of course number of users index day
Amount system and day complete course user accounting index measurement system.
Preferably, the key task weight index measuring system is complete including purchase conversion ratio index measurement system, course
At degree conversion ratio index measurement system and critical event number of clicks index measurement system；Wherein buy conversion ratio index measurement
System includes that consulting audition purchase conversion index measurement system, course details page conversion ratio index measurement system and course payment turn
Rate index measurement system；The critical event number of clicks index measurement system includes viewing curriculum video index measurement system
And course interacts index measurement system.
Preferably, it includes accessing to retain index measurement system and move back class rate to refer to that the user, which retains weight index measuring system,
Mark measuring system；Wherein, it includes that new user accesses retention index measurement system and payment that index measurement system is retained in the access
User, which accesses, retains index measurement system.
Preferably, the value of the product weight index measuring system includes that exchange hand index measurement system, consumption sum refer to
Mark measuring system, again purchase rate index measurement system and accumulative number of users index measurement system；Wherein, the accumulative number of users index
Measuring system includes purchase number index measurement system and purchase number index measurement system.
As shown in the table, all index measurement systems are measured using percentage, and by finally being summarized
Drafting forms histogram or cake chart, and tester is enabled clearly to experience health degree to online education industry user
Accurately understood.
Embodiment 2:
A kind of online education industry user experiences the application method of health degree assessment system, is used in embodiment 1 a kind of
Online education industry user experiences health degree assessment system and carries out using having follow steps:
S1: being collected by the weight proportion of line upper mounting plate and the pairs of three-level index of electric business group and part two-level index,
And summarize to the data completed are collected；
The data for the three-level index being collected into: summarize being referred to two-level index by S2, and are carried out by data to it
Summarize；
S3: being aggregated to form two-level index and its weight continues to be aggregated to form first class index and weight, by first class index
It is analyzed, forms cake chart or other figures, form intuitive Observation Figure.
Compared with prior art, the present invention in measurement process, by being separated into multiple two-level index and three-level index, so that
During measuring, whole data can be more perfect, ensure that the accuracy finally measured, and by for one
Grade index is classified, so that can more carry out the collection and statistics of data comprehensively and easily during measuring.
It is obvious to a person skilled in the art that invention is not limited to the details of the above exemplary embodiments, Er Qie
In the case where without departing substantially from spirit or essential attributes of the invention, the present invention can be realized in other specific forms.Therefore, no matter
From the point of view of which point, the present embodiments are to be considered as illustrative and not restrictive, and the scope of the present invention is by appended power
Benefit requires rather than above description limits, it is intended that all by what is fallen within the meaning and scope of the equivalent elements of the claims
Variation is included within the present invention.Any reference signs in the claims should not be construed as limiting the involved claims.
In addition, it should be understood that although this specification is described in terms of embodiments, but not each embodiment is only wrapped
Containing an independent technical solution, this description of the specification is merely for the sake of clarity, and those skilled in the art should
It considers the specification as a whole, the technical solutions in the various embodiments may also be suitably combined, forms those skilled in the art
The other embodiments being understood that.
Claims (8)
1. a kind of online education industry user experiences health degree assessment system, it is characterised in that: including user feeling weight index
Measuring system, user convert weight index measuring system, user quality weight index measuring system, and key task weight index is surveyed
Amount system, user retain six first class index measurement systems of weight index measuring system and value of the product weight index measuring system
It unites, includes several two-level index measuring systems under the first class index measuring system.
2. a kind of online education industry user according to claim 1 experiences health degree assessment system, it is characterised in that: institute
Stating user feeling weight index measuring system includes that Satisfaction index measuring system, sharing rate index measurement system, positive rating refer to
It marks measuring system and shines single rate index measurement system.
3. a kind of online education industry user according to claim 2 experiences health degree assessment system, it is characterised in that: institute
Stating user and converting weight index measuring system includes registration rate index measurement system, new user's first day payment rate index measurement system
System, any active ues type distribution index measuring system and new user's growth rate index measurement system.
4. a kind of online education industry user according to claim 3 experiences health degree assessment system, it is characterised in that: institute
Stating user quality weight index measuring system includes average access duration index measurement system, average access frequency index measurement system
System buys number index measurement system, per capita course learning duration index measurement system, per capita course learning frequency index per capita
Measuring system and liveness index measurement system；Wherein liveness index measurement system includes that day viewing course number of users index is surveyed
Amount system, day share course number of users index measurement system, day completes course number of users index measurement system and day completes course
User's accounting index measurement system.
5. a kind of online education industry user according to claim 4 experiences health degree assessment system, it is characterised in that: institute
Stating key task weight index measuring system includes purchase conversion ratio index measurement system, the survey of course performance level conversion ratio index
Amount system and critical event number of clicks index measurement system；Wherein purchase conversion ratio index measurement system includes consulting audition purchase
Buy conversion index measurement system, course details page conversion ratio index measurement system and course payment conversion ratio index measurement system；
The critical event number of clicks index measurement system includes that viewing curriculum video index measurement system and course interaction index are surveyed
Amount system.
6. a kind of online education industry user according to claim 5 experiences health degree assessment system, it is characterised in that: institute
Stating user and retaining weight index measuring system includes that access retains index measurement system and moves back class rate index measurement system；Wherein,
It includes that new user accesses retention index measurement system and paying customer's access retention index that index measurement system is retained in the access
Measuring system.
7. a kind of online education industry user according to claim 6 experiences health degree assessment system, it is characterised in that: institute
Stating value of the product weight index measuring system includes exchange hand index measurement system, consumption sum index measurement system, again purchase rate
Index measurement system and accumulative number of users index measurement system；Wherein, the accumulative number of users index measurement system includes purchase
Index of number's measuring system and purchase number index measurement system.
8. a kind of online education industry user experiences the application method of health degree assessment system, it is used for described in claim 1-7
A kind of online education industry user experience health degree assessment system and carry out using pair it is characterized by: having follow steps:
S1: it is collected by the weight proportion of line upper mounting plate and the pairs of three-level index of electric business group and part two-level index, and right
The data completed are collected to be summarized；
The data for the three-level index being collected into: summarize being referred to two-level index by S2, and are summarized by data to it；
S3: being aggregated to form two-level index and its weight continues to be aggregated to form first class index and weight, by carrying out to first class index
Analysis forms cake chart or other figures, forms intuitive Observation Figure.
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| DE202022100887U1 (en) | 2022-02-16 | 2022-02-24 | Marggise Anusha Angel | System for improving online teaching and teaching evaluation using information and communication technology |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| DE202022100887U1 (en) | 2022-02-16 | 2022-02-24 | Marggise Anusha Angel | System for improving online teaching and teaching evaluation using information and communication technology |
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Application publication date: 20190412 |